2009 Volkswagen Jetta
Problems, recalls and owner-reported issues
Fuel system is the leading concern among 904 owner complaints filed for this model year. This is the highest complaint count among 26 Jetta model years with reports.
Of the 2009 reports, 31 involved a crash and 8 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Power train, driveline, driveshaftMay 19, 2009
VOLKSWAGEN IS RECALLING 25,594 MY 2006-2009 JETTA 5TH GENERATION EQUIPPED WITH 2.01 ENGINE. THE FASTENING SCREW CONTACT SURFACES ON THE DRIVESHAFT COVER PLATE MAY NOT HAVE BEEN MANUFACTURED TO FACTORY SPECIFICATIONS. SOME SCREWS MAY NOT HAVE BEEN TORQUED PROPERLY DURING ASSEMBLY AND COULD LOOSEN OVER TIME, CAUSING A KNOCKING SOUND WHEN THE VEHICLE IS IN MOTION. THE DRIVESHAFT SCREWS COULD LOOSEN TO THE POINT WHERE THE DRIVESHAFT DETACHES FROM THE GEARBOX.
IF THE VEHICLE IS MOVING WHEN THIS HAPPENS, THE DETACHED DRIVESHAFT COULD CAUSE DAMAGE THE GEARBOX HOUSING. A DAMAGE GEARBOX HOUSING COULD LEAK GEARBOX OIL ONTO THE STREET AND CREATE A RISK OF A VEHICLE CRASH FOR BOTH THE DRIVER AND OTHER MOTORISTS.
DEALERS WILL INSPECT THE DRIVESHAFT SCREWS AND REPLACE THE SCREWS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 24, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V164000 on NHTSA.gov
Representative owner complaints
904 reports, newest first.
Engine and engine cooling, Apr 30, 2015
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT NOTICED A FUEL ODOR FROM THE TRUNK AREA. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE EXHAUST FLAP NEEDED TO BE REPLACED. ALSO, AFTER GETTING THE VEHICLE BACK FROM THE DEALER, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT IT WAS DUE TO THE ENGINE EXHAUST FLAP FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 136,000.
Electronic stability control (ESC), Service brakes, Apr 10, 2015
UPON DRIVING THROUGH A HIGHWAY INTERCHANGE AT A LOWER RATE OF SPEED THE ELECTRONIC STABILITY CONTROL DISCONNECTED WITH AN AMBER SOLID LIGHT ON THE INSTRUMENT CLUSTER INDICATING SO, THE ANTI-LOCK BRAKING SYSTEM ALSO DISENGAGED INDICATED AS WELL WITH AN AMBER SOLID LIGHT ON THE INSTRUMENT CLUSTER, AND THE BRAKE LIGHT WAS FLASHING RED ON THE INSTRUMENT CLUSTER. UPON TURNING OFF THE CAR AND TURNING IT BACK ON IT RESETS, HOWEVER THE ISSUE IS BECOMING MORE COMMON AS TIME GOES ON. *TR
Structure, Latches/locks/linkages, Apr 9, 2015
THE DOOR LOCKS ON MY 2009 JETTA WILL NOT LOCK/UNLOCK. THIS CAN CAUSE AN ISSUE WHERE THE DOOR REMAINS LOCKED RANDOMLY, PROHIBITING AN OCCUPANT FROM EXITING THE CAR IN CASE OF AN EMERGENCY. THIS ALSO ALLOWS THE DOOR TO REMAIN UNLOCKED WHEN ASSUMING IT HAS BEEN LOCKED, LEADING THE CAR TO BE MORE ACCESSIBLE TO UNWANTED PATRONS! *TR
Engine, Fuel/propulsion system, Mar 24, 2015
2009 VOLKSWAGEN - JETTA TDI - 2L, IN-LINE4 (120CL) DIESEL * A PREVIOUS CLAIM WAS SUBMITTED LACKING INFORMATION, PLEASE DISREGARD. VEHICLE ENGINE SHUT OFF DURING TRAVEL, DUE TO FUEL FILTER BEING CLOGGED BY METAL DEBRIS. THE HIGH PRESSURE INJECTION PUMP FAILED EFFECTIVELY ENDING THE LIFE OF THE ENGINE. THE WELDS ON THE HIGH PRESSURE INJECTION PUMP HAD DETERIORATED, RESULTING METAL DEBRIS TO CIRCULATE THROUGH COMPLETE INJECTION SYSTEM. AFTER MULTIPLE FAILED ATTEMPTS TO FLUSH OUT THE INJECTION SYSTEM IT WAS DECIDED THAT THE BEST COURSE OF ACTION WAS TO REPLACE THE ENGINE IF A REPLACEMENT COULD BE FOUND. A REPLACEMENT WAS FOUND AND THE CURRENT ENGINE INSTALLED HAS THE SAME HIGH PRESSURE INJECTION PUMP, AS A REPLACEMENT PART IS NOT AVAILABLE TO INDEPENDENT SHOPS, ONLY TO DEALERSHIPS. COST OF REPLACING ENGINE - $8,500.00. *TR
Engine, Fuel/propulsion system, Mar 24, 2015
VEHICLE ENGINE SHUT OFF DURING TRAVEL, DUE TO FUEL FILTER BEING CLOGGED BY METAL DEBRIS. THE HIGH PRESSURE INJECTION PUMP FAILED EFFECTIVELY ENDING THE LIFE OF THE ENGINE. THE WELDS ON THE HIGH PRESSURE INJECTION PUMP HAD DETERIORATED, RESULTING METAL DEBRIS TO CIRCULATE THROUGH COMPLETE INJECTION SYSTEM. AFTER MULTIPLE FAILED ATTEMPTS TO FLUSH OUT THE INJECTION SYSTEM IT WAS DECIDED THAT THE BEST COURSE OF ACTION WAS TO REPLACE THE ENGINE IF A REPLACEMENT COULD BE FOUND. A REPLACEMENT WAS FOUND AND THE CURRENT ENGINE INSTALLED HAS THE SAME HIGH PRESSURE INJECTION PUMP, AS A REPLACEMENT PART IS NOT AVAILABLE TO INDEPENDENT SHOPS, ONLY TO DEALERSHIPS. COST OF REPLACING ENGINE - $8,500.00. *TR
Engine, Fuel/propulsion system, Mar 20, 2015
WE WERE DRIVING ON DOWN THE ROAD AND THE CARS LIGHTS STARTED BLINKING AND THEN CAR STOP RUNNING AND STOPPED DEAD IN THE ROAD. COULD NOT GET IT STARTED AGAIN. IF IT HAD BEEN ON THE FREEWAY I AM SURE I WOULD NOT BE TYPING THIS WE WOULD BE IN HOSPITAL OR WORSE. WE HAD TO GET OUT AND THE STEERING WAS NOT WORKING TO GET IT TO SIDE OF ROAD. I AM ELDERLY AND DO NOT HAVE ALOT OF STRENGTH. WE HAD TO PAY EXTRA TO AAA TO TOW IT SINCE WE WERE FAR AWAY FROM DEALER. THE DEALER CALLED AND SAID THERE WAS METAL SHAVINGS IN FUEL LINE AND COMPONENTS. I RESEARCHED ONLINE AND HAVE SEEN SEVERAL OF THE SAME THINGS HAPPENING TO OTHER CARS. THIS IS A REAL SAFETY ISSUE. PLEASE HELP FIX BEFORE SOMEONE DIES HTTP://WWW.CARPROBLEMZOO.COM/VOLKSWAGEN/JETTA/2009/CAR-STALL-PROBLEMS.PHP CAR STALL PROBLEM 2 FAILURE DATE: 10/25/2012 WHILE DRIVING THE DASH WARNING LIGHTS ILLUMINATED AND THE CAR STALLED CAUSING COMPLETE LOSS OF ALL POWER STEERING ALMOST CAUSING ME TO LOSE CONTROL AND WRECK. I WAS ABLE TO STEER CAR TO SIDE OF ROAD AND STOP. ONCE STOPPED WAS ABLE TO GET CAR TO RESTART BUT WAS BARELY ABLE TO DRIVE HOME (PERIODICALLY DIED AND HAD TO RESTART, WOULDN'T STAY RUNNING OR IDLE). HAD CAR TOWED TO REPAIR SHOP. THEY HAVE DIAGNOSED PROBLEM AS LOW RAIL FUEL PRESSURE CAUSED BY FAILED HIGH PRESSURE FUEL PUMP. THIS FAILURE CAUSED METAL SHAVINGS TO BE DISPERSED THROUGHOUT ENTIRE FUEL SYSTEM. I'M TOLD THAT THE HP FUEL PUMP, LOW AND HIGH PRESSURE FUEL REGULATORS, AND TANK FUEL PUMP ALL MUST BE REPLACED ALONG WITH A COMPLETE REMOVAL AND CLEANING OF ALL FUEL SYSTEM COMPONENTS. ESTIMATED COST TO REPAIR IS BETWEEN $7,000 AND $10,000. THIS CAR IS A DIESEL TDI. *TR
Electrical system, Structure, Mar 16, 2015
THE TRUNK LID OF MY 2009 VW JETTA OPENS UNEXPECTEDLY. IT HAS HAPPENED WHILE DRIVING AND WHILE IT IS PARKED. THIS PROBLEM IS INTERMITTENT AND IT IS DIFFICULT TO PREDICT WHEN IT WILL OCCUR. I WILL SOMETIMES FIND IT OPEN WHEN I AM READY TO DRIVE IN THE MORNING. SOMETIMES IT WILL OPEN IMMEDIATELY AFTER STARTING THE CAR. ONCE IT OPENED WHILE I WAS ENTERING A FREEWAY RAMP. LUCKILY IT HAS NOT YET HAPPENED WHILE UNATTENDED DURING A RAIN OR SNOWSTORM ! YET THE POTENTIAL FOR DANGER IS VERY REAL. FINDING A PLACE TO PULL OVER TO CLOSE A TRUNK LID WHILE MY REAR VISION IS BLOCKED CAN BE A VERY DANGEROUS SCENARIO -- NOT TO MENTION THE SECURITY ISSUES AN OPEN TRUNK LID RAISES. THE VW DEALER HAS ATTEMPTED TWO FIXES, ONCE UNDER WARRANTY AND ANOTHER ATTEMPT ON MARCH 6, 2015 COST ME SEVERAL HUNDRED DOLLARS. THE LAST INCIDENT OCCURRED JUST THIS AFTERNOON AS I WAS RETURNING TO MY CAR FROM THE BANK LOBBY. I'M SCHEDULED FOR A THIRD VISIT TO THE DEALER TOMORROW AFTERNOON. I REALLY DON'T WANT TO BE A THROWING ANY MORE MONEY AT A SAFETY AND QUALITY ISSUE THAT SHOULD NOT OCCUR AND HOPE THAT YOU WILL BE ABLE TO HELP ME. THANK YOU VERY MUCH. *TR
Electrical system, Mar 11, 2015
WAS DRIVING AT 50MPH CAR JUST SHUT OFF-RETURNED ON HAZARD LIGHTS PULLED OVER -WAITED -HAD TO WAIT ONE-TWO MINUTES BEFORE CAR WOULD START. THIS HAPPENED THREE ADDITIONAL TIME GOING BETWEEN 30-50 MPH SAME DAY TOOK IT RIGHT INTO VW SHOP. SHOP DIAGNOSED IGNITION PROBLEM AND REPLACED IT. *TR
Electronic stability control (ESC), Service brakes, Mar 9, 2015
ANTI-LOCK BRAKE AND STABILITY CONTROL FAILURE DURING BRAKING EVENT. DURING BRAKING EVENT ON SLIPPERY SURFACE: 1.) ABS ENGAGED AS NORMAL AT START OF BRAKING EVENT. 2.) ABS STOPPED WORKING AND WHEELS LOCKED UP RESULTING IN VEHICLE ROTATION. 3.) STABILITY CONTROL AND BRAKE WARNING LIGHTS CAME ON ACCOMPANIED BY A BEEP. 4.) AFTER BRAKING EVENT WARNING LIGHTS REMAINED ON AND ABS/STABILITY WERE NON-FUNCTIONAL. 5.) AFTER CAR RESTART WARNING LIGHTS WERE GONE AND ABS/STABILITY CONTROL WORKED. UNDER GENTLE BRAKING ON SLIPPERY SURFACE ABS WORKS. ABLE TO CONSISTENTLY RECREATE ISSUE WITH HARD BRAKING OR HARD ACCELERATION ON SLIPPERY SURFACE. THERE IS NO INDICATION OF AN ISSUE PRIOR TO FAILURE. CAR WAS CHECKED BY VW DEALERSHIP PRIOR TO FAILURE AND NO ERROR CODES WERE RETURNED PERTAINING TO ABS/STABILITY CONTROL. *TR
Tires, Wheels, Mar 9, 2015
GOODYEAR EAGLE RSA 205/55R16. DURING A ROUTINE INSPECTION AND OIL SERVICE ON MY JETTA THE TECHNICIANS DISCOVERED TREAD BUBBLES IN 2 OF MY TIRES. I HAD THE MECHANIC PUT BOTH TIRES WITH BUBBLES ON THE REAR FOR SAFETY AND I DROVE THE CAR TO A GOODYEAR TIRE CENTER. THEY INSPECTED THE TIRES FOR ME AND VERIFIED THE BUBBLES IN THE TREAD. GOODYEAR TIRE CENTER THEN CONTACTED GOODYEAR CORPORATE FOR ME. THE TIRES ARE LESS THAN 5 YEARS OLD AND THE CAR IS DRVEN ABOUT 1,000 MILES PER MONTH. GOODYEAR SAID THAT THEY WOULD ONLY GIVE $20 OFF THE COST OF NEW TIRES. I STILL HAVE MORE THAN HALF THE LIFE OF THE TIRES LEFT. I FEEL LIKE THEY SHOULD REPLACE THEM WITH NEW TIRES BECAUSE THIS WAS A MANUFACTURER DEFECT. THE TECHS AT GOODYEAR SAID THAT THE STEEL WINDINGS HAVE FAILED AND CAUSED THE AIR TO EXPAND THE RUBBER IN THAT AREA. GOODYEAR EAGLE RSA 205/55R16 BACK LEFT TIRE DATE CODE 1612 BACK RIGHT TIRE DATE CODE 3711. *TR
Equipment, Mar 4, 2015
I AM REPORTING LAST SECOND DIRECTION CHANGES GIVEN BY MY GARMIN NUVI 42 GPS NAVIGATION DEVICE. ON EXIT 57 OFF I20 WEST TO I75/85 THE DEVICE CHANGED FROM DIRECTING TO JOIN I75/85 SOUTH TO JOIN I75/85 NORTH WITH LESS THAN 300 FEET TO MAKE THE CHANGE. ALSO, THE DEVICE MADE A SIMILAR LAST SECOND DIRECTION CHANGE WHILE TRAVELING NORTH ON I75/85. IT INDICATED THAT I SHOULD BE IN THE LEFT 3 LANES BUT THAT I WAS TO CONTINUE TO I75 NORTH. THEN IT CHANGED WITH ONLY 300 FEET REMAINING TO SAY THAT I WAS TO TAKE I85 NORTH. I HAVE REPORTED THIS TO GARMIN. I BELIEVE THAT THESE LAST SECOND DIRECTION CHANGES CAN LEAD TO ERRATIC DRIVING AND MISHAPS. *TR
Fuel/propulsion system, Mar 3, 2015
TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO THE RESIDENCE WHERE THE CONTACT REPLACED THE FUEL FILTER. THE CONTACT INFORMED THAT THE HIGH PRESSURE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Engine, Mar 2, 2015
I WAS DRIVING OUR 2009 VOLKSWAGEN JETTA SPORTSWAGEN TDI ON THE HIGHWAY WHEN THE GLOW LIGHT CAME ON. I STOPPED THE CAR AND THE ENGINE STOPPED WORKING AND STARTED SMOKING. THE DEALER SAID THAT THE ENGINE HAD SEIZED BUT DID NOT KNOW THE REASON. ACCORDING TO THE DEALER THE ENGINE WILL HAVE TO BE REPLACED. THE VEHICLE HAS HAD ALL OF THE RECOMMENDED SERVICES WHICH WERE DONE BY THE DEALER INCLUDING ALL OF THE OIL CHANGES. *TR
Power train, Feb 18, 2015
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE GEARS WERE DIFFICULT TO SHIFT AND THE VEHICLE JERKED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V333000 (POWER TRAIN). THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Electrical system, Air bags, Structure, Feb 16, 2015
HOSES FOR THE SUNROOF DRAINS NOT SEALED PROPERLY. WATER LEAKS INTO PASSENGER COMPARTMENT. FILLS SPARE TIRE WELL, RUSTING THE JACK AND TOOLS MAKING IT HARD TO USE IF NEEDED. WATER ALSO RUNS DOWN A PILLAR (WHERE THERE IS AN AIRBAG) AND THEN OVER (SOAKING) THE FUSE BOX ON THE SIDE OF THE DASHBOARD. THEN IT RUNS DOWN THE PLASTIC TRIMS AND LEAKS ONTO THE FEET OF THE DRIVER SOAKING THE FLOOR MAT. THE WET FUSE BOX AND AIRBAG SEEMS DANGEROUS. DATE FIRST NOTED AND MILEAGE ARE GUESSES. I KNOW OF MANY OTHER JETTA SPORTWAGENS THAT HAVE THIS ISSUE. *TR
Suspension, Air bags, Electronic stability control (ESC), Service brakes, Feb 12, 2015, crash
TL* THE CONTACT OWNED A 2009 VOLKSWAGEN JETTA. WHILE DRIVING AT APPROXIMATELY 45 MPH AND APPLYING THE BRAKE PEDAL, THE ABS, THE STABILITY, AND THE BRAKE WARNING LIGHTS ILLUMINATED. IN ADDITION, THERE WAS A LOUD ABNORMAL NOISE AND THE VEHICLE SPUN OUT OF CONTROL. THE VEHICLE FLIPPED THREE TIMES AND CRASHED INTO A BUSH. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER AXLE WAS FRACTURED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Exterior lighting, Seat belts, Visibility/wiper, Feb 8, 2015
I HAVE 2009 VOLKSWAGEN JETTA 2.5 AND I HAVE PROBLEMS WITH MY CARS. 1) ALL MY LIGHTS, EXCEPT FOR THE LEFT SIDE OF HEADLIGHT, ARE NOT WORKING. ALL THE LIGHTS WENT OUT AT THE SAME TIME. I CHANGED THE BULBS BUT STILL DO NOT WORK. 2) SINCE LIGHTS STARTED TO NOT WORK, I GET SEAT BELT WARNING SIGNS AND ALARMS EVEN IF I AM WEARING THE SEATBELTS. 3) WHEN I TRY TO WASH MY FRONT WINDOW WITH THE WIPERS, WINDOW WASHIER(LIQUID) WOULD NOT COME OUT. *JS
Structure, Feb 5, 2015
REAR DOOR LOCK FAILURE - UNLOCK CAR USING KEY FOB, TRY TO OPEN BACK DRIVER'S SIDE DOOR, PULL HANDLE, DOOR "DROPS" BUT DOESN'T OPEN FULLY, PULL HANDLE SECOND TIME DOOR OPENS. FROM THE INSIDE TRY TO OPEN THE DOOR PULL ON HANDLE DOOR FAILS TO OPEN REMAINING LOCKED EVEN WHEN DRIVER UNLOCKS MANUALLY. THIS DOES NOT HAPPEN EVERY TIME I TRY TO OPEN THE DOOR BUT FREQUENTLY. I'VE REPLACED DOOR LOCKS TWICE ON REAR PASSENGER DOORS AND THE LEFT DOOR HAS FAILED AGAIN. EACH TIME AT MY EXPENSE! THIS SHOULD BE A RECALL AS IT'S CLEARLY A SAFETY ISSUE. *TR
Air bags, Jan 26, 2015
FIRST TIME THE AIR BAG INDICATOR LIGHT CAME ON WAS ONLY A YEAR AFTER PURCHASE(DECEMBER 2010; MILEAGE 27,341). I IMMEDIATELY TOOK IT TO THE DEALERSHIP (SAME DEALERSHIP THAT I PURCHASED THE VEHICLE FROM) IN WA (DUTY STATION AT THE TIME) AND EXPLAINED THAT IT HAPPENED AFTER THE PASSENGER SEAT HAD BEEN MOVED. PROBLEM WAS DIAGNOSED AS" PASSENGER SEAT IGNITOR CONNECTOR FAILED." WIRING HARNESS WAS REPAIRED BY THE DEALERSHIP AT NO COST DUE TO VEHICLE STILL BEING UNDER WARRANTY. I WAS THEN DEPLOYED FOR 15 MONTHS AND HAD THE VEHICLE IN STORAGE. UPON MY RETURN, AND DRIVING THE VEHICLE AGAIN, THE AIRBAG INDICATOR LIGHT CAME ON ONCE AGAIN IN APRIL 2012 WITH MILEAGE OF 29,052. ONCE AGAIN HAD THE VEHICLE INSPECTED AT VW DEALERSHIP IN TN (MY DUTY STATION AT THE TIME), WHERE THE VEHICLE WAS DIAGNOSED WITH THE SAME ISSUE. PASSENGER SEAT AIRBAG CONNECTOR WAS REPAIRED (AGAIN) UNDER WARRANTY BY DEALERSHIP. IN AUG 2014, THE AIR BAG INDICATOR LIGHT CAME ON FOR THE THIRD TIME. I PROVIDED ALL PREVIOUS MAINTENANCE/REPAIR HISTORY TO DEALERSHIP TO LET THEM KNOW THAT THIS WAS A PREVIOUS AND RECURRING ISSUE. ISSUE WAS DIAGNOSED AGAIN AS AN ISSUE WITH THE WIRING AND WITH THE VEHICLE NOW OUT OF WARRANTY, HAD TO PAY FOR THE WORK. AT THIS REPAIR I WAS TOLD THAT THEY COULD SEE WHERE PREVIOUS WORK HAD BEEN DONE AND WAS REASSURED THEY HAD FIXED THE PROBLEM FOR GOOD. IN OCT 2014 THE AIR BAG LIGHT CAME ON FOR THE FOURTH TIME. AFTER THIS, I CONTACTED VW HEADQUARTERS AND EXPLAINED THE ISSUE WHO THEN ASSIGNED A "REGIONAL MANAGER" TO MY "CASE." I DEPLOYED AGAIN SHORTLY AFTER, BUT HAD MY MOTHER WORK WITH THE DEALERSHIP AND VW TO RESOLVE. FINALLY LOOKED FARTHER INTO OTHER THAN THE WIRING AND RESULT WAS HAVING TO REPLACE THE ENTIRE PASSENGER SEAT ($1100). VW REFUSED TO PAY FOR THE REPAIR DUE TO VEHICLE BEING OUT OF WARRANTY EVEN THOUGH ORIGINAL ISSUE BEGAN 4 YEARS PRIOR WHILE UNDER WARRANTY. *TR
Fuel system, Diesel, Jan 19, 2015
GLOW PLUG WARNING LIGHT BEGAN FLASHING AND ENGINE LOST MUCH OF ITS POWER. AFTER ABOUT 1 MINUTE OF ADDITIONAL DRIVING ENGINE STOPPED IN THE MIDDLE OF THE ROAD LEADING TO LOSS OF POWER STEERING AND BRAKES. MANAGED TO COAST CAR OFF TO SIDE OF THE ROAD AND STOP WITHOUT INCIDENT. CAR TOWED TO LOCAL MECHANIC AND DIAGNOSED AS A HIGH-PRESSURE FUEL PUMP (HPFP) FAILURE WHICH RESULTED IN METAL FLAKES CONTAMINATING THE ENTIRE FUEL SYSTEM. *TR
Fuel system, Diesel, Jan 19, 2015
WHILE DRIVING IN LOCAL, I WAS SO SCARED WHEN MY 09 VW JETTA SPORTWAGEN TDI SUDDENLY STOPPED, COMPLETELY OUT OF POWER. THE CAR STOPPED RIGHT BEFORE WE ENTERED THE INTERSECTION. IT COULDN'T BE ABLE TO RESTART. THERE WERE NO ENGINE LIGHT ON, NO WARNING SIGNS. THE CAR JUST COMPLETELY SHUT DOWN WITHOUT ANY SIGNS AND WE HAVE TO HAVE IT TOWED. I CONSIDER THIS AS A SERIOUS SAFETY ISSUE SINCE IF THE CAR JUST SHUT DOWN LIKE THAT WHILE ON FREEWAY, IT COULD LEAD TO MANY CAR ACCIDENTS AND DEATHS. THE DIAGNOSIS SHOWED THAT THERE IS METAL PIECES FLOW INSIDE THE FUEL LINE WHICH CAUSE FUEL SYSTEM DAMAGE AND BREAK DOWN THE HIGH PRESSURE FUEL PUMP. THIS ISSUES HAS BEEN HAPPENING TO CARS IN THE SAME MODEL WHICH HAS BEEN REPORTED OVER THE YEARS. NHTSA SHOULD HAVE SOLUTIONS FOR THIS SAFETY ISSUES WITH THESE VW'S CAR MODELS TO PREVENT SERIOUS CAR ACCIDENTS ESPECIALLY ON HIGHWAY. *TR
Electrical system, Jan 9, 2015
THE "UNDER HOOD FUSE BOX" WAS REPLACED IN MAY 2014 UNDER RECALL #97AM. WHEN THE WEATHER TURNED COLD THE CAR BEGAN TO GET HARD TO START, THE ENGINE LIGHT CAME ON, AND WHEN IT TURNED VERY COLD THE CAR WOULD NOT START AT ALL. I TOOK THE VEHICLE BACK TO DEALER, THEY CLEARED THE CODE AND SAID IF THE CODE CAME BACK THEY WOULD NEED TO REPLACE THE "GLOW PLUG CONTROL MODULE". WHEN I CAME HOME I STARTED SEARCHING THE "TDI FORUMS" FOR SIMILAR PROBLEMS. I FOUND OTHERS HAD THE SAME ISSUE AND SOMEONE FOUND THE SOLUTION. WHEN THE FUSE BOX WAS REPLACED, THERE IS A LITTLE JUMPER (VW PART NUMBER: 3C0-971-249) (COST $5.) THAT GOES IN A RELAY SLOT (R2) THAT SENDS POWER TO A 50 AMP FUSE (SB27), THAT SENDS POWER TO THE "GLOW PLUG CONTROL MODULE" (J179) THAT SENDS POWER TO THE GLOW PLUGS WHEN THE ENGINE IS BELOW 18 DEGREES C, ALLOWING THE ENGINE TO START WHEN COLD (AND WITHOUT SMOKING). ***THE PROBLEM IS THAT THERE IS NO LEGEND PROVIDED FOR THE UNDER HOOD FUSE BOX, SO NO WAY TO KNOW IF SOMETHING IS MISSING. THIS IS ALSO A SAFETY HAZARD BECAUSE IF SOMEONE WOULD PULL A FUSE AND NOT PAY ATTENTION, THERE IS NOTHING TO INDICATE WHERE OR WHAT SIZE OF FUSE TO PUT BACK IN. THIS COULD EFFECT ANYTHING FROM HEADLIGHTS TO ABS. *TR
Engine, Jan 9, 2015
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE CHECK ENGINE AND THE ELECTRONIC POWER CONTROL WARNING LIGHTS ILLUMINATED. IN ADDITION, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Engine, Jan 7, 2015
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT ALSO STATED THAT THE CHECK ENGINE AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE INJECTOR CIRCUIT IN CYLINDER 1 FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Service brakes, Jan 6, 2015
ABS CONTROL MODULE FAILURE IS VERY COMMON FOR MK5 JETTA'S AND GOLF'S. MINE FAILED APPROACHING A RED LIGHT IN A FOOT OF SNOW, RESULTING IN A LOSS OF THE TRACTION CONTROL, ABS AND STABILITY CONTROL. VOLKSWAGEN NEEDS TO DO THE RIGHT THING AND ISSUE A TECHNICAL SERVICE BULLETIN BEFORE THERE IS A LOSS OF LIFE.