2010 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 875 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Jetta model years with reports.
Of the 2010 reports, 24 involved a crash and 5 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Representative owner complaints: electrical system
236 reports, newest first. Show all
Electrical system, Aug 19, 2016
RADIO IS DEAD. SEE ALL THE MANY COMPLAINTS FROM OTHER OWNERS HERE: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583 SAFETY CONCERN WITH NO BLUETOOTH FUNCTION SINCE THE RADIO IS DEAD. BATTERY HAS BEEN REPLACED TWICE. AN ISSUE MANY OTHERS HAVE POSTED ABOUT. VW CHAT SAYS THERE IS NO CAMPAIGN FOR EITHER OF THESE ISSUES AND JUST GAVE ME A CASE NUMBER. THE SEAT SHOWED EARLY DETERIATION WHILE UNDER WARRANTY AND WAS POINTED OUT TO THE DEALER, STOKES VW SEVERAL TIMES. BUT THEY NEVER WROTE IT UP ON THE SERVICE ORDER. ANOTHER PROBLEM 2010 JETTA OWNERS HAVE POSTED ABOUT.
Electrical system, Other or unspecified, Aug 2, 2016
THE CAR RADIO DOES NOT WORK. NO DISPLAY. NO POWER. FIRST WAS AN INTERMITTENT PROBLEM WHEN STARTING UP THE CAR, NO DISPLAY OR RADIO POWER. NOW NO RADIO OR DISPLAY ANYTIME.
Electrical system, Jun 22, 2016
STARTED THE CAR AND THE STEREO JUST STAYED BLACK AND WILL NO LONGER TURN ON. FUSES ARE IN WORKING CONDITION. THE BATTERY IS NOW SLOWLY DYING BECAUSE THE RADIO IS STILL DRAWING POWER. HAVE SEEN MULTIPLE COMPLAINTS REGARDING THIS ISSUE AND VOLKSWAGEN HAS DONE NOTHING.
Electrical system, May 24, 2016
I DROVE TO WORK LISTENING TO THE RADIO. UPON RETURNING TO MY CAR AFTER WORK TO MAKE MY COMMUTE HOME THE RADIO WOULD NOT TURN ON. I HAVE REVIEWED VARIOUS ONLINE FORUMS AND DISCOVERED THIS IS A COMMON PROBLEM WITH THE REVISION OF THIS RADIO FOR THE 2010 MODEL YEAR. THIS MODEL HAS INTEGRATED HANDS FREE BLUETOOTH WHICH ALSO DOES NOT WORK AND IS A SAFETY ISSUE FOR HANDS FREE CALLING REQUIRED IN MY STATE. ALSO, THIS WILL CAUSE A DRAIN ON THE BATTERY WHICH COULD RESULT IN NOT BEING ABLE TO START THE VEHICLE AFTER SITTING TOO LONG.
Electrical system, Exterior lighting, May 23, 2016
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM WAS DEFECTIVE AND CAUSED ELECTRICAL FAILURES IN SEVERAL AREAS. THE FRONT PASSENGER SIDE LOW AND HIGH BEAM HEADLIGHTS AND THE TURN SIGNALS FAILED. IN ADDITION, THE DRIVER SIDE BRAKE, TAIL LIGHT, AND DAY TIME RUNNING LIGHTS FAILED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Electrical system, Service brakes, Visibility/wiper, May 21, 2016
CAR WAS TAKEN INTO DEALERSHIP IN APRIL 2015 FOR INSPECTION. NEEDED NEW STRUTS AND DRIVER DOOR PANEL, DOOR NEEDED FIXED DUE TO NO LIGHTS ON LOCKS AND DOOR ITSELF WOULD NOT LOCK. PAID $1400 FOR EVERYTHING WHEN PICKING UP THE CAR, GOT IN CAR AND RADIO DID NOT WORK WHEN PICKING UP. SAID IT WAS A FUSE, NEVER FIXED THE PROBLEM. SEPTEMBER 2015 WINDSHIELD WIPERS QUIT WORKING. $45 FOR THAT REPAIR. 2-3 WEEKS LATER BATTERY DIED. REPLACED THE BATTERY FOR $111. 3-4 WEEKS LATER BATTERY WAS DEAD AGAIN, HAD TO TOW IT TO SHOP. REPLACED BATTERY AGAIN $200+ PARTS AND LABOR. 3-4 WEEKS LATER AFTER REPLACING THE BATTERY TWICE, SAME THING HAPPENS AGAIN. CAR IS DEAD, TOWED TO SHOP AGAIN. CAN'T FIGURE OUT THE PROBLEM, TOWED TO DEALERSHIP. TAKEN TO A DEALERSHIP FOR ONE PROBLEM OF THE CAR BEING DEAD NOW THERE IS A SHIFTER PROBLEM AND THE ABS UNIT NEEDS REPLACED. THE ABS LIGHTS WERE NOT ON WHILE THE CAR WAS AT THE LAST SHOP BEFORE THIS DEALERSHIP. THE CAR HASN'T BEEN DRIVEN FOR APPROXIMATELY 5-6 MONTHS IF NOT LONGER DUE TO THESE ISSUES. HOW DOES MY ABS UNIT NEED REPLACED IF IT HASN'T BEEN DRIVEN?
Electrical system, May 8, 2016
ABOUT AUG 2013 (MILEAGE ~ 63,000): INTERMITTENT ISSUE THAT DRIVER'S DOOR LOCK WOULD NOT LOCK WITH KEY FOB. DOOR WOULD BE UNLOCKED AND DOOR COULD BE PHYSICALLY OPENED USING THE DOOR HANDLE AND THEN CAR ALARM WOULD GO OFF. ABOUT AUGUST 2014 (MILEAGE ~ 78,000): DRIVER'S DOOR STOPPED LOCKING OR UNLOCKING AT ALL WITH KEY FOB. WHEN PRESSING LOCK BUTTON ON KEY FOB, DRIVER'S DOOR REMAINS UNLOCKED AND DOOR CAN BE PHYSICALLY OPENED USING DOOR HANDLE WITHOUT CAR ALARM GOING OFF. NEED TO MANUALLY LOCK AND UNLOCK DRIVER'S DOOR BY PUTTING KEY IN THE LOCK AND TURNING CLOCKWISE. ONCE LOCKED, DRIVER'S DOOR WILL THEN NOT UNLOCK WITH KEY FOB AND NEEDS TO BE MANUALLY UNLOCKED BY PUTTING KEY IN THE LOCK AND TURNING COUNTER-CLOCKWISE. [NOTE THAT THIS PROBLEM STILL EXISTS AND HAS NOT BEEN FIXED AS OF MAY 2016.] ONE YEAR LATER, ABOUT AUGUST 2015 (MILEAGE ~ 94,000): NOW THERE IS ALSO AN INTERMITTENT PROBLEM WTH THE REAR PASSENGER SIDE DOOR LOCK - SOMETIMES WHEN UNLOCKED WITH THE KEY FOB, THE DOOR WILL NOT UNLOCK AND THE DOOR WILL NOT OPEN USING THE OUTSIDE DOOR HANDLE. THE DOOR WOULD ALSO NOT OPEN WHEN TRIED WITH THE KEY IN THE LOCK OR WHEN USING THE INSIDE DOOR HANDLE OR WHEN THE LOCK/UNLOCK BUTTON INSIDE THE CAR IS PRESSED. THIS REAR PASSENGER DOOR PROBLEM HAS HAPPENED AT LEAST 3 TIMES AND THIS DOOR IS USED INFREQUENTLY, SO IT COULD BE HAPPENING MORE OFTEN. THESE DOOR LOCK ISSUES ARE A POTENTIAL SAFETY ISSUE IF A PERSON GETS LOCKED IN AND CANNOT GET OUT OF THE DOOR IN AN EMERGENCY.
Electrical system, May 8, 2016
FACTORY RADIO MODEL RCD 510. CAR MILEAGE: 61,320 MILES. IT WAS HOT OUTSIDE AND I WAS RUNNING AIR CONDITIONING. AFTER DRIVING FOR ABOUT 30MIN WITH RADIO ON, THE RADIO WENT BLANK (BLACK SCREEN). IT WOULD NOT TURN BACK ON AT THE TIME. A TECHNICIAN CHECKED FUSES AND NO BLOWN FUSES WERE FOUND. THE RADIO REMAINED IN THE CAR FOR 2 MORE DAYS AND WOULD NOT TURN BACK ON. RADIO WAS REMOVED FROM THE CAR AND THE TECHNICIAN TOOK THE RADIO APART, COULD NOT FIND AN ISSUE, DISCHARGED CAPACITOR & RADIO STILL DID NOT WORK. RADIO IS TOTALLY DEAD. SAFETY ISSUE SINCE BLUETOOTH (HANDSFREE) PHONE WILL NOT WORK WITHOUT RADIO.
Electrical system, Apr 1, 2016
RCD-315 RADIO DIED. WHILE DRIVING ON COUNTRY ROAD, RADIO POPPED AND DIED. AFTER ELECTRICAL TEST OF FUSES AND INTERNET SEARCH, I DETERMINED THAT THE RADIO COULD NOT BE REPAIRED. THE SAFETY ISSUE ON THIS IS THAT THE BLUETOOTH MODULE WAS STILL ACTIVE AND THERE WAS NO WAY TO TURN IT OFF OTHER THAN UNPLUGGING THE BLUETOOTH. SINCE I USE HANDS FREE PHONE, THIS IS A HAZARDOUS FAILURE. I LOCATED 100'S OF WEBSITES THAT TALKED ABOUT THIS RADIO ISSUE AND THE RESULTING ELECTRICAL PROBLEMS THAT THIS FAILURE CAUSES. THIS ISSUE SHOULD BE A RECALL PRIORITY.
Electrical system, Exterior lighting, Mar 17, 2016
ELECTRICAL LIGHTING MONITORING SYSTEM STARTED GOING THROUGH SEVERAL ACTIONS INDICATING RIGHT FRONT LOW BEAM WAS OUT, THEN LEFT REAR BRAKE LIGHT WAS OUT, THEN FRONT, RIGHT SIGNAL LIGHT WAS OUT, THEN LEFT REAR SIGNAL LIGHT WAS OUT, THEN LICENSE BRACKET LIGHT WAS OUT. ALL THIS HAPPENED WHILE THE AUTO WAS BEING DRIVEN ON A STRAIGHT SECTION OF HIGHWAY. CARRIED AUTO TO LOCAL SERVICE MAN WHO SAID IT WOULD BE BETTER FOR VOLKSWAGEN TO LOOK AT IT, AS IT INVOLVED MAJOR ELECTRICAL PROBLEMS. ALTHOUGH CAR HAD BEEN TURNED OFF, THE BATTERY HAD TO BE RE-CHARGED TO GET THE CAR TO START IN ORDER TO CARRY TO DEALER - 45 MILES AWAY. WAS TOLD BY VW DEALERSHIP THAT IT SOUNDED LIKE THE FUSE BOX HAD MELTED. STATED THEY HAD SEEN SEVERAL INCIDENTS OF THIS. ACTUAL DIAGNOSIS WAS THE FUSE BOX HAD MELTED. I COMMENTED THAT THIS SEEMED STRANGE. I THOUGHT THE PURPOSE OF A FUSE BOX WAS A SAFEGUARD TO PREVENT OVERHEATING AND THAT FUSES WERE SUPPOSE TO BLOW AND STOP THE CURRENT FLOW IF THERE WERE PROBLEMS IN THE ELECTRICAL SYSTEM.
Electrical system, Other or unspecified, Feb 9, 2016
DEAD RADIO AND BATTERY HAS PARASITIC DRAIN MY RADIO DIED. THE SCREEN WENT BLACK WHILE DRIVING AND IT HAS NOT RECOVERED. SINCE THEN I HAVE HAD BATTERY DRAINAGE PROBLEMS. ONE OF THE FUSES, #42 I BELIEVE, HAS BLOWN AND I HAVE TRIED TO REPLACE IT, BUT IT BLOWS AGAIN AS SOON AS THE CAR IS TURNED ON. THERE ARE A NUMBER OF ONLINE FORUMS DOCUMENTING THIS AND SIMILAR RADIO PROBLEMS WITH THIS VEHICLE. HERE IS ONE: HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583 HERE IS ANOTHER: HTTP://DEVFORUMS2.TDICLUB.COM/SHOWTHREAD.PHP?T=389797&HIGHLIGHT=2010+JETTA+DEAD+RADIO
Electrical system, Exterior lighting, Feb 8, 2016
FIRST NOTICED THE REAR PASSENGER BACKUP LIGHT NOT WORKING. 1 STOP AND A FEW MINUTES LATER THE PASSENGER HEADLIGHT WENT OUT. AFTER RETURNING HOME 15 MINUTES LATER THE ENTIRE PASSENGER SIDE EXCEPT THE TAILLIGHT WAS OUT. AFTER SEARCHING ON THE INTERNET FUSE F16 HAS A KNOWN ISSUE OF MELTING BOTH THE FUSE AND THE FUSE BOX. SURE ENOUGH AFTER REMOVING AND INSPECTING, THE PASSENGER SIDE OF THE FUSE HAS BEGUN TO MELT AND THE FEMALE FUSE TERMINALS AND PLASTIC FUSE BOX AROUND THE CONNECTION HAVE ALL STARTED TO MELT. TURNING THE FUSE AROUND HAS GOTTEN THE LIGHTS WORKING AGAIN FOR TONIGHT, BUT WILL LIKELY NEED TO REPLACE THE ENTIRE FUSE BOX AS A PERMANENT FIX.
Electrical system, Feb 4, 2016
NONE OF THE DOOR LOCKS WORK, THEY DON'T LOCK. STEREO SYSTEM DOES NOT WORK, COMPLETELY BLACK. NO BLUE TOOTH AT ALL. SEAT BELT FRONT PASSENGER SIDE DINGS THOUGH THE BELT IS IN PLACE AND LOCKED.
Electrical system, Jan 28, 2016
MY RADIO IN THIS CAR SUDDENLY WENT BLACK. ALL DOOR LOCKS WORK WHEN THEY WANT TOO. I HAVE TWO SMALL CHILDREN AND THE CHILD SAFETY LOCKS DO NOT WORK. BLUETOOTH IS NO LONGER WORKING SINCE IT IS TIED INTO THE RADIO. IN MY CITY OF GREENVILLE, SC IS IT ILLEGAL TO TALK ON PHONE WHEN DRIVING. THESE ARE MAJOR SAFETY CONCERNS SINCE IT RELATES TO MY WIFE AND TWO SMALL CHILDREN. THIS IS OBVIOUSLY A BIG PROBLEM WITH THIS YEAR JETTA FROM ALL THE COMPLAINTS ONLINE. I WILL NEVER AGAIN BUY A VOLKSWAGEN IF THEY AS A COMPANY DO NOT SEE THE URGENCY ON THIS ISSUE. WHAT'S IT GONNA TAKE SOMEONE LOSING THEIR LIFE BECAUSE OF A ELECTRICAL PROBLEM THEY ARE CLEARLY AWARE OF?
Electrical system, Jan 19, 2016
MY CAR RADIO SUDDENLY JUST STOPPED. IT WAS PLAYING ONE MINUTE AND THE NEXT IT WAS OFF AND WOULD NOT PLAY ANY MORE. I THOUGHT IT WAS A FUSE ISSUE. IT WAS NOT, LAST WINTER (DEC. 2014) I HAD TO HAVE THE BATTERY REPLACED. DURING THE WHOLE PROCESS OF BEING JUMPED ETC, THE CAR RADIO WOULD WORK INTERMITTENTLY. SO I THOUGHT ONCE I HAD THE NEW BATTERY IT WOULD WORK-IT DIDNT. WENT TO THE DEALER TO HAVE IT CHECKED OUT (OFFICIALLY JUST FOR THE RADIO OVER THE SUMMER) DEALER SAID I WOULD NEED A NEW RADIO. SO I HAVE BEEN WITHOUT FOR OVER A YEAR. TODAY IT WAS BITTER COLD IN MI AND MY BATTERY NEEDED A JUMP AGAIN, DURING THIS PROCESS, THE RADIO AGAIN CAME ON FOR A FEW MINUTES. ONCE THE CAR WAS FULLY CHARGED AND ROLLING, THE RADIO COMPLETELY DIED AGAIN. THIS CAR IS ONLY 5 YEARS OLD, UNDER 90,000 MILES-IT SHOULD NOT HAVE A RADIO ISSUE. AS A RESULT THE HANDS FREE PHONE SYSTEM DOESN'T WORK EITHER.
Electrical system, Exterior lighting, Other or unspecified, Jan 14, 2016
THE TAIL LIGHTS AND BRAKE LIGHTS WERE NOT WORKING. DISCOVERED DURING ANNUAL STATE REQUIRED INSPECTION IN SEPTEMBER 2015. I WAS DRIVING THE VEHICLE REGULARLY ON RURAL, CITY AND HIGHWAY ROADS WITHOUT TAIL AND BRAKE LIGHTS AND WAS UNAWARE. A REPAIR TO THE ELECTRICAL WIRING WAS REQUIRED. ADDTIONALLY, THE TRUNK LATCH WAS ONLY WORKING INTERMITTENTLY PRIOR TO THIS REPAIR. SINCE THE WIRING REPAIR WAS MADE, I HAVE HAD NO ISSUES WITH THE TRUNK RELEASE NOT WORKING. THE REAR PASSENGER DOOR ON THE DRIVERS SIDE DOESN'T LOCK AND UNLOCK WHEN YOU DEPRESS THE KEYFOB OR THE BUTTON IN THE CAR TO LOCK ALL THE DOORS. THIS IS A VERY INFREQUENTLY USED DOOR AND IT IS THE DOOR USED THE LEAST IN THE VEHICLE. DEALER STATES IT IS A BAD DOOR LATCH. I HAVE NOT REPAIRED IT. IT DOESN'T ALWAYS OPEN FROM THE OUTSIDE, SOMETIMES I HAVE TO REACH IN AND OPEN IT FROM THE INSIDE TO GET THE DOOR OPEN. ON 01.12.2016 THE CAR RADIO STOPPED WORKING. THE FUSES ARE GOOD AND INTACT. THE BLUETOOTH NO LONGER WORKS SINCE THE RADIO DOESN'T WORK. IT IS COMPLETELY OUT OF SERVICE, NOTHING WORKS ON THE RADIO. I RELIED HEAVILY ON THE BLUETOOTH FOR HANDS FREE PHONE CALLS SINCE THE VEHICLE IS MANUAL TRANSMISSION. VEHICLE WAS STATIONARY WHEN DISCOVERED. VEHICLE HAS APPROXIMATELY 55,000 MILES ON IT.
Electrical system, Dec 21, 2015
DOOR LOCKS FAILED AND HAD TO BE REPLACED. BATTERY DRAIN WHEN NOT USED FOR TWO WEEKS, REQUIRING JUMP START (REPLACED BATTERY ONE YEAR AGO). CAR WOULD NOT START (BATTERY WOULDN'T EVEN TURN OVER, YES THE SAME NEW BATTERY) TOWED TO DEALER WHO SAID THEY REPLACED SOME FUSES. RECENTLY, RADIO WILL NOT POWER ON. DEALER STATES THE RADIO FAILED, FUSES FINE. I HAVE SEEN 100S OF REPORTS OF FAILED RADIOS AND DOOR LOCKS IN THE 2010 JETTA. THERE MUST BE A FAULTY ELECTRICAL SYSTEM IN THIS VEHICLE. CARS THAT ARE 5 YEARS OLD (I HAVE SEEN REPORTS OF THIS HAPPENING WHEN THE CAR IS ONLY 3 YEARS OLD) ARE NOT SUPPOSED TO HAVE THESE PROBLEMS. ALL OF THESE PROBLEMS HAVE OCCURRED IN THE PAST YEAR, MILEAGE BETWEEN 100-110K.
Electrical system, Exterior lighting, Dec 10, 2015
MULTIPLE LIGHTS SUDDENLY QUIT WORKING. FOUND THE F16 FUSE MELTED AS WELL AS FUSE BOX WHERE IT SITS. THIS IS SECOND TIME TO REPLACE FUSE IN 4 MONTHS, FIRST TIME MELTED THIS BAD.
Electrical system, Nov 30, 2015
RADIO ON 2010 VW JETTA TDI DIED DURRING THE SUMMER. NOW, IN NOVEMBER, THE CAR WILL NOT START UNLESS JUMPED WITH ANOTHER CAR OR BATTERY CHARGER. FUSES IN CAR ARE INTACT.
Electrical system, Nov 16, 2015
FORT TWO YEARS I HAVE COMPLAINED TO VW DEALER THAT DOOR LOCKS WERE NOT WORKING. THEY NEVER PUT IT ON A REPAIR/SERVICE FORM. WHEN I BROUGHT THE CAR IN, THEY SAID THE DOOR LOCKS WORK FINE, ONE JUST HAS TO PULL TWICE, TO EXIT. BUT THEY COULD NOT SAY HOW TO LOCK ALL THE DOORS WHEN PARKING ON THE STREET. MY DOOR LOCKS HAVE NOT WORKED PROPERLY SINCE THE VEHICLE WAS NEW. I TOOK THE BUS TO THE DEALER TO COMPLAIN THAT MY KEYS WERE LOCKED IN THE CAR. THEY SAID THAT WAS "IMPOSSIBLE" AND IT TOOK ME A WEEK AND $500.00 TO GET MY CAR TOWED, NEW KEYS AND RESETS. I AM LIVID. DOORS WON'T ALL LOCK MOST OF THE TIME. OR UNLOCK, MOST OF THE TIME. I BELIEVE THAT NOT BEING ABLE TO RELIABLY EXIT A CAR OR LOCK IT WHEN LEAVING IT IS A SAFETY ISSUE. THIS IS MY SECOND COMPLAINT TO YOU ABOUT THIS CAR, THE FIRST TIME BECAUSE OF SOFTWARE THAT STALLED THE CAR IN INTERSECTIONS WHICH HAD TO BE FEDERALLY ORDERED RECALL. I THINK THE DEALER REFUSED TO LOOK INTO THE DOOR LOCKING PROBLEMS DURING WARRANTY IN HOPES THAT I WOULD RETURN AGAIN AND AGAIN TO HAVE LOCKS REPAIRED UNTIL I WAS OUT OF WARRANTY. THIS STINKS. AND IT IS CLEARLY UNSAFE.
Electrical system, Nov 13, 2015
STEREO JUST WENT COMPLETELY DEAD FOR NO REASON. BLUETOOTH IS OUT OF COMMISSION AS WELL. THE EXACT SAME ISSUE AS EVERYONE ELSE HERE. I CHECKED MY FUSES AND THEY ARE ALL FINE. WENT TO MY LOCAL VOLKSWAGEN DEALER AND GOT THE SAME SONG AND DANCE AS EVERYONE ELSE HERE. MY SERVICE TECH AT FIRST TRIED TO DENY THAT THIS IS AN INHERENT PROBLEM WITH THESE VEHICLES, BUT AFTER ME PRESSING HIM ON THE ISSUE AND ASKED IF HE HAD READ ALL OF THE SAME COMPLAINTS ON THE INTERNET, HE FESSED UP. VERY FRUSTRATING AS MY CAR ONLY HAS 80,000 MILES WHEN BOTH THE STEREO AND THE A/C QUIT WORKING. HE GAVE ME A LOAD OF BULL ON THAT ONE AS WELL. FROM NOW ON I WILL ONLY DRIVE A HONDA OR TOYOTA.
Electrical system, Oct 16, 2015
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED; HOWEVER, THE PART THAT THE TECHNICIAN REPAIRED CAUSED OTHER MALFUNCTIONS TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000.
Electrical system, Other or unspecified, Oct 7, 2015
RADIO IN 2010 JETTA TDI STOPPED WORKING. IT LOOKS LIKE IT HAS NO POWER BUT ALL FUSES CHECK GOOD. THERE IS MANY MANY OF THESE SAME ISSUES WITH THE DELPHI RADIOS IN THE JETTAS IN 2010. FOLLOW THIS LINK TO SEE THE MANY OWNERS THAT HAVE BEEN TURNED AWAY WITH THERE FAULTY RADIOS. THE MAIN SAFETY ISSUES IS THERE IS NO LONGER THE USE OF HANDS FREE CELL PHONE USING THE BLUETOOTH OPTION. WHEN MY RADIO FAILED I DROVE THE CAR ON A SATURDAY MORNING AND EVERYTHING WAS IN WORKING ORDER. WHEN MY WIFE GOT IN TO GO TO THE STORE 30 MIN LATER THE RADIO WAS COMPLETELY DEAD. HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583
Power train, Electrical system, Electronic stability control (ESC), Sep 24, 2015
WHILE DRIVING, THE CAR INADVERTENTLY DISENGAGES THE DSG TRANSMISSION RESULTING IN NO POWER TRANSFER TO THE WHEELS. THE CAR ALSO DISPLAYS AN "ESP ERROR" (ELECTRONIC STABILITY PROGRAM) IN CONJUNCTION WITH THE TRANSMISSION PROBLEM. ONCE THE CAR IS SHIFTED INTO PARK AND TURNED OFF, AND THEN BACK ON, THE PROBLEM IS RESOLVED TEMPORARILY. IT HAPPENS WITHOUT WARNING AND POSES DANGER FOR THE DRIVER AND OCCUPANTS. THIS INITIALLY HAPPENED 2 MONTHS PRIOR AFTER A HEADLIGHT BURNED OUT AND THE BULB STATUS LIGHT ON THE DASH CAME ON. THE TRANSMISSION DISENGAGEMENT EVENT OCCURRED ONCE OR TWICE BEFORE THE HEADLIGHT WAS REPLACED. AFTER REPLACING THE LIGHT BULB, THE TRANSMISSION ERROR APPEARED TO RESOLVE ITSELF. TWO MONTHS LATER, THE EVENT OCCURRED FOLLOWING THE FAILURE OF A VALVE STEM WITH TPMS SENSOR ON THE TIRE. THE REPAIR SHOP DID NOT HAVE ANY TPMS SENSORS IN STOCK AND REPLACED THE STEM WITH A RUBBER ONE. THIS RESULTED IN THE TPMS STATUS LIGHT BEING ON IN THE DASH. COINCIDENTALLY, WITHIN A COUPLE DAYS OF THIS, THE DSG TRANSMISSION /ESP ERROR RE-EMERGED. THIS TIME AROUND THE ERROR OCCURRED EVERY 5 TO 10 MINUTES OF DRIVING. THIS DISENGAGEMENT HAPPENED DURING CITY AND HIGHWAY DRIVING AT VARYING SPEEDS. DISABLING ESP AND DRIVING IN MANUAL MODE DID NOT FIX THE PROBLEM. THIS LEAVES THE OCCUPANTS IN A DANGEROUS SITUATION, ESPECIALLY WHEN DRIVING THROUGH CONSTRUCTION ZONES AND OTHER AREAS WITHOUT ADEQUATE SHOULDERS ON THE ROAD. THE CAR IS UP TO DATE ON PREVENTATIVE MAINTENANCE. CAR IS AT 113,000 MILES. EXTENDED WARRANTY EXPIRED AT 109,000. NEITHER VW OF AMERICA OR WARRANTY COMPANY SAY THEY CAN ASSIST. DEALERSHIP SERVICE CANNOT SPECIFICALLY DIAGNOSE THE PROBLEM AND SUGGEST EITHER MECHATRONIC UNIT REPLACEMENT ($2,000) MIGHT SOLVE THE PROBLEM. IF NOT, COMPLETE TRANSMISSION REPLACEMENT ($5,000) IS RECOMMENDED.
Electrical system, Air bags, Sep 21, 2015
THE DAY I RECEIVED THE EMAIL FROM THE NHTSA FOR THE CLOCK SPRINGS FAILING ON MY MAKE AND MODEL OF VEHICLE MY AIRBAG LIGHT CAME ON. AT FIRST I DIDN'T THINK ANYTHING OF IT AND THEN I LOST MY HORN AND RADIO CONTROLS ON MY STEERING WHEEL. SINCE I HAD JUST READ THE INVESTIGATION THAT IS BEEN INITIATED I KNEW THAT IS WHAT IT WAS. IT IS THE ONLY PART THAT POWERS THE STEERING WHEEL. THE CAMPAIGN NUMBER FOR THAT IS 15V483000. IT STILL DRIVES JUST AS IT ALWAYS HAS BUT I DON'T HAVE ANY STEERING CONTROLS AND IF I WERE TO GET IN AN ACCIDENT HARD ENOUGH TO DEPLOY AIR BAGS MY DRIVERS SIDE WOULD NOT DEPLOY.