2010 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 875 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Jetta model years with reports.
Of the 2010 reports, 24 involved a crash and 5 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Representative owner complaints: electrical system
236 reports, newest first. Show all
Electrical system, Apr 28, 2015
THE RADIO WITH BLUETOOTH DIED AT 90507 MILES AND NOW THE BATTERY AND NEW BATTERY LOOSE CHARGE. AFTER DOING RESEARCH I FOUND THE SAME ISSUE WITH SEVERAL HUNDRED OTHER OWNERS SAME MODEL CARS HERE HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583 HTTPS://WWW.FACEBOOK.COM/VW HASH TAG #VWRADIOSJUNK I CONSIDERED THIS A SAFETY ISSUE AS THE RADIO EFFECTS THE FUNCTIONING OF THE CAR AND BLUETOOTH AND SEEMS TO STOP WORKING DUE TO A SHORT OVER TIME CAUSING BATTERY DISCHARGE. *TR
Electrical system, Apr 28, 2015
I WAS DRIVING AROUND TOWN THIS PAST FRIDAY (4/24/15) AND THE RADIO MADE A LOUD "POP" SOUND AND THEN IT STOPPED WORKING; THE TOUCHSCREEN WENT BLACK AND WILL NOT TURN ON OR DISPLAY THE TIME. I CHECKED ALL THE FUSES (INCLUDING THE ONE BEHIND THE RADIO), AND THEY WERE ALL FINE. AFTER DOING SOME RESEARCH ONLINE, I LEARNED THIS IS A FAIRLY COMMON PROBLEM FOR THIS MAKE AND MODEL (HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583) BUT NO REAL SOLUTION HAS BEEN DISCOVERED. I BELIEVE THERE ARE ENOUGH INSTANCES OF MALFUNCTION THAT THIS SHOULD BE ADDRESSED BY VW AND A RECALL SHOULD BE MADE. *TR
Electrical system, Engine, Fuel/propulsion system, Apr 26, 2015
THE CAR AFFECTED IS A 2010 VW JETTA TDI. EVER SINCE I'VE OWNED THE CAR, IT HAS HAD AN ISSUE WITH RUNNING RUFF OR STALLING OUT. AT 30,426 MILES I HAD THE DEALER LOOK AT THE VEHICLE. THEY RAN A DIAGNOSTIC AND TEST DRIVE WITH NO ISSUES FOUND. THIS ENOUGH FOR IT TO BE NOTICEABLE, BUT NO SYMPTOMS ARE PRESENT. I BROUGHT THE CAR IN AGAIN FOR THE SAME ISSUE ON 12/8/14 AT 83748 MILES, BUT THIS TIME THERE WAS AN ESP ERROR THAT FLASHED IN THE MDI DISPLAY AND THEN WENT AWAY. THE DEALER COULD NOT VERIFY THE CUSTOMER COMPLAINT. THE SERVICE MANAGER ALSO STATED THAT HE HAD A SIMILAR VEHICLE WITH THE SAME PROBLEM AND THE COULD ALSO NOT BE DIAGNOSED. AT THE TIME THE DEALER TOLD ME THAT I COULD HAVE THE SOFTWARE UPGRADED AND THAT WOULD BE A CHARGE TO ME OR I COULD HAVE THE INJECTORS CHANGED OUT AND THAT WOULD BE COVERED UNDER THE EXTENDED WARRANTY. THE WERE CHARGING ACCORDING TO HOW THEY WERE GOING TO FIX THE PROBLEM, NOT ON THE ISSUE ITSELF. VW SENT ME THE PAPERWORK IN APRIL OF 2015 TO GET MY MONEY BACK. THE DEALER RECOMMENDED CHANGING THE MDI DISPLAY, BUT WAS NOT SURE THIS WOULD FIX THE PROBLEM. MY CONCERN IS THAT THERE IS AN ISSUE THAT VOLKSWAGEN CANNOT DIAGNOSE THAT COULD POSSIBLY TURN INTO A SAFETY ISSUE WITH THE CAR STALLING. *TR
Electrical system, Other or unspecified, Apr 24, 2015
WHILE DRIVING, MY BLUETOOTH HANDSFREE DEVICE, INCLUDING RADIO POPPED AND WENT DEAD. ADDITIONALLY, I HAVE ALREADY REPLACED THE ENTIRE FUEL SYSTEM, TWO AC COMPRESSORS AND THE THERMOSTAT. MAJOR ISSUES WITH THIS MODEL. *TR
Electrical system, Equipment, Apr 23, 2015
RCD-510 RADIO STOPPED WORKING AND IS CONFIRMED "DEAD" BY THE DEALER. NO WARNING, NO REASON AND NO FIX AVAILABLE. BLUETOOTH NO LONGER WORKS BECAUSE IT USES THE RADIO TO POWER CAR SPEAKERS, SO CANNOT DO "HANDS FREE" COMMUNICATION. *TR
Electrical system, Apr 19, 2015
MIDDLE OF SNOW IN TEXAS (LOTS OF ROAD SALTS), I WAS STOPPING AT A GAS STATION TO REFUEL. AFTER REFUELING, THE RADIO (DELPHI PREMIUM 8) DID NOT TURN ON... TOUCHSCREEN WAS BLANK, NONE OF THE LIGHTS TURNED ON. BLUETOOTH LIGHT AT THE CONTROL BUTTONS ABOVE WORKED AND MY PHONE CONNECTED. HOWEVER, HANDS FREE CALLING IS NON-FUNCTIONAL SINCE THE BLUETOOTH REQUIRES THE RADIO FOR THE MICROPHONE AND SPEAKERS. WHILE I CAN SURVIVE WITHOUT MUSIC, NOT HAVING HANDS FREE IS A HUGE SAFETY ISSUE AS I TAKE SEVERAL PHONE CALLS WHILE DRIVING. NOW THAT I AM IN THE STATE OF CALIFORNIA, HANDS FREE IS A LEGAL REQUIREMENT. I SPENT EXTRA MONEY TO HAVE THE BETTER STEREO SYSTEM WITH INTEGRATED BLUETOOTH AND NOW I AM TOLD I WILL HAVE TO SPEND UPWARDS OF $1000 TO REPLACE WHAT IS OBVIOUSLY A POORLY BUILT SYSTEM WHICH DELPHI AND VW SHOULD RECALL. *TR
Electrical system, Apr 16, 2015
POP SOUND, BATTERY IS DEAD, RADIO AND NAVIGATION SYSTEM IS INOPERABLE. THIS ISSUES IS WITH HUNDREDS OF 2010 JETTAS. *TR
Electrical system, Apr 16, 2015
RCD-510 RADIO STOPPED WORKING AND IS CONFIRMED "DEAD" BY THE DEALER. NO WARNING, NO REASON AND NO FIX AVAILABLE. BLUETOOTH NO LONGER WORKS BECAUSE IT USES THE RADIO TO POWER CAR SPEAKERS, SO CANNOT DO "HANDS FREE" COMMUNICATION. VW SAYS IT IS NOT RESPONSIBLE BECAUSE THE CAR IS OUT OF WARRANTY. I HAVE NEVER HAD A RADIO FAIL -- I HAVE UNDER 60,000 MILES ON THE CAR! *TR
Electrical system, Apr 6, 2015
I HAVE A 2010 VOLKSWAGEN JETTA SPORTWAGON. I HAVE HAD TO REPLACE BOTH REAR DOOR LOCKS. THE FIRST STOPPED WORKING SHORTLY AFTER THE CAR WAS OFF WARRANTY, BUT I MADE A FUSS AT THE DEALER AND HE REPLACED IT FOR FREE. THE DRIVER SIDE REAR DOOR I JUST HAD TO REPLACE--WHICH I HAD TO PAY $500 TO FIX. THIS IS NOT JUST A SECURITY ISSUE BUT A REAL SAFETY ISSUE AS WELL.--MY BROTHER'S SON IS AUTISTIC, AND HE ABSOLUTELY CAN NOT RIDE IN MY CAR IF THE REAR DOORS CANNOT BE SAFELY LOCKED. THE DEALER WAS NOT FORTHCOMING ABOUT WHETHER DOOR LOCK FAILURE IS A COMMON PROBLEM ON VOLKSWAGENS--AND I HAD TROUBLE SEARCHING COMPLAINTS ON THIS WEBSITE--SO I DON'T KNOW IF THIS IS A MORE WIDESPREAD ISSUE OR NOT. *TR
Electrical system, Mar 26, 2015
MY BLUE-TOOTH/RADIO JUST STOPPED WORKING, BLACK SCREEN. I WAS ALSO HAVING BATTERY PROBLEMS AROUND THAT TIME, CAR BATTERY WOULD BE DEAD AT RANDOM TIMES. IT SEEMS THIS IS A COMMON PROBLEM WITH 2010 VW.
Electrical system, Mar 17, 2015
THIS VEHICLE HAS BEEN AN ELECTRICAL NIGHT MARE. STARTED OFF AROUND SEPTEMBER OF LAST YEAR WITH AN INTERMITTENT MISFIRE. DEALER REPLACED INTAKE ASSEMBLY. A MONTH LATER RANDOM CYLINDER MISFIRES. IT COMES AND GOES WITH MIL LIGHT COMING ON. BEEN IN TO DEALER A COUPLE TIMES FOR THIS ISSUE AND THEY HAVE NOT BEEN ABLE TO RESOLVE THE ISSUE. THEY KEEP WANTING MORE MONEY TO DIAGNOSE. IN JANUARY THE BATTERY KEPT DYING. IF IT SAT OVER NIGHT THE BATTERY WOULD BE DEAD. 1 YEAR OLD BATTERY. HAD CHARGING SYSTEM CHECKED AT AUTOZONE AND EVERYTHING WAS GOOD. THIS MORNING MY WIFE WENT TO DRIVE CAR AND THE RADIO WOULD NOT POWER UP. SO I STARTED SEARCHING THE WEB JUST LIKE EVERY OTHER TIME WE HAVE HAD ISSUES WITH THIS CAR. TURNS OUT HUNDREDS OF 2010 MODELS HAVE HAD SAME ISSUE AND SEEMS TO LEAD ON TO MORE ELECTRICAL ISSUES DOWN THE ROAD. I HAVE HAD 15 YEAR OLD VEHICLES WITH ALMOST 300K MILES AND SAME FACTORY RADIO IN IT WORKING FINE. I JUST TRADED OFF A 2001 EXPLORER WITH 200K MILES THAT RAN BETTER THAN THIS 5 YR OLD JETTA. VOA GAVE ME A CLAIM NUMBER AND WANT ME TO TAKE IT TO A DEALER WHICH IS RIDICULOUS BECAUSE I WILL BE CHARGED DIAGNOSTICS AND WILL NOT BE COVERED AS IT IS A LUXURY ITEM. WHAT ABOUT ALL THE OTHER ELECTRICAL ISSUES THEY HAVE BEEN UNABLE TO RESOLVE. *TR
Electrical system, Mar 7, 2015
I WENT TO DRIVE TO WORK AND TURNED ON MY CAR. NO RADIO. NOTHING. NO POWER TO IT. ABSOLUTELY NOTHING. NO BLUETOOTH FOR SAFE AND HANDS FREE DRIVING, NOTHING. CAN'T GET IT FIXED FOR LESS THAN $1000. NOTHING TO EXPLAIN WHAT CAUSES IT. NO BLOWN FUSES NO ANYTHING. NO EXPLANATION WHATSOEVER. I HAVE DONE SOME RESEARCH AND FOUND THAT THIS IS A COMMON PROBLEM...HEY VW.....WAKE UP AND GIVE ME A NEW RADIO..... WOW WHERE IS MY RECALL..... *TR
Steering, Electrical system, Equipment adaptive/mobility, Feb 13, 2015
I WENT TO DRIVE TO WORK AND TURNED ON MY CAR. NO RADIO. NOTHING. NO POWER TO IT. ABSOLUTELY NOTHING. NO BLUETOOTH FOR SAFE AND HANDS FREE DRIVING, NOTHING. CAN'T GET IT FIXED FOR LESS THAN $1000. NOTHING TO EXPLAIN WHAT CAUSES IT. NO BLOWN FUSES NO ANYTHING. NO EXPLANATION WHATSOEVER. *TR
Electrical system, Feb 7, 2015
WENT TO START THE VEHICLE AND THE RADIO/SATELLITE/BLU TOOTH PHONE SYSTEM QUIT SUDDENLY. SYSTEM WENT DARK. DEALER SAID IT WAS A BAD SYSTEM. REMOVED SYSTEM FOR REPAIR AND FOUND THAT IT HAD A BAD IC CHIP THAT IS DESTROYED. FORTUNATELY NO FIRE RESULTED FROM THE LOSS OF THE CHIP ON THE SYSTEM CIRCUIT BOARD. BOARD IS NOT REPAIRABLE DUE TO THE CHIP BEING BAKED ONTO THE BOARD AND NOT SOLDERED. BOARD IS NOT REPLACEABLE DUE TO NO PARTS AVAILABILITY FROM DELPHI OR VW. VERY COMMON PROBLEM WITH THIS RADIO AND VW HAS IGNORED THOUSANDS OF COMPLAINTS ABOUT THE DEFECTIVE SYSTEM. *JS
Electrical system, Jan 28, 2015
DRIVING DOWN THE ROAD LISTENING TO MUSIC, HEARD A LOUD POP (LIKE A STATIC ELECTRICAL POP) AND THEN THE ENTIRE RADIO SYSTEM WENT DEAD INCLUDING BLUETOOTH FOR MY PHONE. RADIO WILL NO LONGER TURN ON. I HAVE SEEN A LARGE NUMBER OF SIMILAR CASES (POP AND THEN DEAD RADIO). *TR
Electrical system, Jan 27, 2015
I PURCHASED A 2010 JETTA AUGUST 2014 WITH 48,000 MILES. I THOUGHT THIS WOULD BE A GOOD CAR FOR MY DAUGHTER'S FIRST CAR. NOW 5 MOTHS LATER SHE WAS DRIVING AND THE RADIO JUST WENT OUT AND SCREEN WENT BLACK.CHECKED FUSES AND NOTHING. TALKED WITH VOLKSWAGEN AND NO RECALLS WHICH IF YOU GOOGLE IT THERE ARE ALOT OF THE SAME PROBLEMS. THEY WON'T DO ANYTHING. THIS MAKES ME VERY MAD THAT MY 16 YEAR DAUGHTER USED HER MONEY TO BUY A CAR AND ONLY HAS 50,000 AND THEY WANT 800.00 TO FIX. THAT IS CRAZY! I WILL NEVER BUY VW AGAIN THEY DO NOT HELP ANYONE. *TR
Electrical system, Jan 22, 2015
CAR RADIO SUDDENLY SHUTOFF WHILE DRIVING AND WOULD NOT TURN BACK ON.TOUCH SCREEN DOES NOT RESPOND. CHECKED FUSES ON ENGINE COMPONENT AND LEFT SIDE PANEL, AND NO FUSES ARE BLOWN. NOW THE PASSENGER HEADLIGHT AND DRIVER'S SIDE TAILLIGHT ARE ALSO OUT, BUT REPLACED WITH NEW ONES THEY STILL DO NOT COME ON. VERY CONCERNED THAT THE ELECTRICAL ISSUES WILL DRAIN THE BATTERY AND THAT THERE IS NO APPARENT CAUSE FOR THIS INCIDENT.I DO NOT SEEING A NEW RADIO AS BEING THE SOLUTION, I REFER TO THIS DISCUSSION HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583 WITH VERY SIMILAR ISSUES TO MINE. *TR
Electrical system, Equipment, Jan 21, 2015
THE RADIO QUIT WORKING MAKING THE BLUETOOTH HANDS FREE NOT OPERABLE? SAFETY ISSUE AS I NEED THE BLUE FOR TALKING WHILE DRIVING FOR WORK. *TR
Electrical system, Jan 18, 2015
RADIO SIMPLY STOPPED WORKING. THE RADIO HAD BLUETOOTH HANDS FREE OPERATION FEATURE. SO, MY FAMILY CAN NO LONGER OPERATE THE CAR SAFELY MAKING OR RECEIVING PHONE CALLS. THIS PROBLEM HAS OCCURRED WITH A MULTITUDE OF 2010 VERSIONS OF THIS CAR. THE PROBLEM IS INTERNAL TO THE RADIO MADE BY DELPHI, SO IT MAY CROSS OVER TO OTHER AUTOMOBILE MFG MODELS. THIS IS A VERY PREMATURE TIME FOR RADIO FAILURES AFTER 3 YEARS IN SERVICE. *TR
Electrical system, Jan 8, 2015
RADIO WAS WORKING PERFECTLY FINE YESTERDAY MORNING ON MY COMMUTE TO WORK. WENT OUT FOR LUNCH. BLACK SCREEN. NO AUDIO. NO BLUETOOTH. I CAN LIVE WITHOUT A RADIO. BUT I CANNOT LIVE WITHOUT HAVING A HANDS FREE OPTION FOR MY PHONE. I AM ON THE PHONE FOR WORK AND TRAVELING OFTEN. AFTER READING NUMEROUS COMPLAINTS ON HTTP://WWW.CARGURUS.COM/ I AM AFRAID THAT THIS COMPLAINT WILL GO UNNOTICED. *TR
Electrical system, Jan 7, 2015
STARTED CAR TO LEAVE WORK TODAY AND RADIO WOULD NOT TURN ON JUST A BLACK TOUCHSCREEN. IN RESEARCHING THIS PROBLEM, I SEE THERE ARE HUNDREDS IF NOT MORE WITH THE EXACT PROBLEM. SO I HOPE THIS HELPS TO GET SOMETHING ROLLING. *TR
Fuel system, Diesel, Electrical system, Jan 4, 2015
AFTER ENTERING STREET, AFTER APPROXIMATELY 1/2 MILE, GLOW LIGHT INDICATOR CAME ON AND DID NOT FLASH, A POP SOUNDED AND THE ENGINE DIED AND COULD NOT BE RESTARTED, VEHICLE WAS TOWED 25 MILES TO DEALERSHIP, WAITING FOR DIAGNOSIS. NO PRIOR WARNING LIGHTS OR INDICATORS THAT THE ENGINE WAS INOPERABLE. HAD A NEW BATTERY AND HAD JUST MADE A TRIP OF 345 MILES TWO DAYS PRIOR. *TR
Electrical system, Jan 3, 2015
WE WERE DRIVING HOME AFTER HAVING THE VEHICLE SERVICED FOR THE 50K CHECKUP, OIL CHANGE, AND RECALL FIX. THE RADIO QUIT WORKING, TAKING OUT ALL STEREO, SPEAKERS, AND BLUETOOTH SYSTEM COMMUNICATION. THE BLUETOOTH IS STILL WORKING IN SOME CONTEXT AS THE PHONE IS NOW PICKED UP BY THE VEHICLE WHEN A CALL COMES THROUGH BUT IT MUST BE MANUALLY CHANGED TO THE PHONE SPEAKERS, AS IT TRIES TO ROUTE IT THROUGH THE CAR. THIS HAPPENED LESS THAN 20 MILES AFTER LEAVING THE GARAGE. *TR
Electrical system, Jan 2, 2015
MY HUSBAND & I WERE OUT OF TOWN, DRIVING DOWN A MAIN STREET, IN THE RAIN, WHEN THERE WAS A POP, AND THE RADIO JUST WENT BLACK. MY BLUETOOTH WAS STILL FUNCTIONAL, HOWEVER, I COULDN'T USE IT DUE TO THE FACT IT WORKS THROUGH THE RADIO. I COMMUTE A LOT, NOT HAVING THE BLUETOOTH FUNCTIONALITY IS A SAFETY HAZARD. *TR
Electrical system, Equipment, Jan 2, 2015
THE RADIO AND BLUETOOTH SYSTEM WANT KAPUT UPON STARTING THE CAR ONE MORNING. THIS IS A PROBLEM THAT OTHERS HAVE DOCUMENTED ON SOCIAL MEDIA (HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583) AND THAT VW WILL NOT ACKNOWLEDGE AS A MANUFACTURERS' FLAW. IT'S A $700 FIX FOR MOST CUSTOMERS AND AN ISSUE THAT POTENTIALLY CAUSES SAFETY ISSUES IF NOT ADDRESSED, CONSIDERING THE TIE TO THE HANDS-FREE PHONE SYSTEM. *TR