2010 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 875 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Jetta model years with reports.
Of the 2010 reports, 24 involved a crash and 5 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Representative owner complaints: electrical system
236 reports, newest first. Show all
Electrical system, Jun 2, 2014
PARKED CAR RADIO WAS WORKING, GOT BACK IN AND THE ENTIRE RADIO AND EVERYTHING CONNECTED TO IT STOPPED WORKING. *TR
Electrical system, Equipment, May 31, 2014
I DROPPED MY 2010 VOLKSWAGEN JETTA TDI SPORTS WAGON TO MY DEALER TO HAVE A FRONT END ALIGNMENT ON MAY 30, 2014. MY CAR WENT IN WITH A PERFECTLY GOOD WORKING RADIO, I WENT TO PICK UP MY CAR ON MAY 31, 2014, THE RADIO WAS DISPLAY AND CONTROLS WERE NOT WORKING, I DID NOT LEAVE THE DEALER'S LOT. I PROMPTLY WENT BACK INSIDE TO TELL THEM THAT THE RADIO WAS NOT WORKING AND THAT I FOUND IT TO BE ODD THAT THE RADIO WAS NOT WORKING WHEN IT CAME IN WITH A PERFECTLY GOOD WORKING RADIO. THEY KEPT THE CAR AND SAID THEY WILL DO A DIAGNOSTIC TEST ON IT. WHEN THEY CALLED ME BACK THEY SAID THAT THEY WERE ABLE TO GET THE RADIO TO WORK FOR A SHORT TIME THEN IT WENT DEAD AGAIN. THE SERVICE PERSON PROCEEDED TO TELL ME THAT I NEEDED A NEW RADIO FOR $1100.00. THIS SEEMS ABSOLUTELY ABSURD THAT A RADIO WOULD FAIL AFTER 3 YRS. I AM WONDERING IF THERE HAS BEEN ANY OTHER COMPLAINTS REGARDING RADIOS IN 2010 VOLKSWAGENS? I WENT ON LINE AND THERE SEEMS TO BE COMPLAINTS, BUT WHO KNOWS IF THEY ARE VALID OR NOT. I AM PICKING MY CAR UP TODAY FROM THE DEALER WITHOUT THE WORKING RADIO SINCE I WILL NEED MY CAR FOR TRANSPORTATION. I WOULD APPRECIATE ANY HELP OR ADVICE THAT YOU CAN GIVE ME. *TR
Electrical system, May 29, 2014
FACTORY RADIO STOPPED WORKING SUDDENLY. NO INDICATION OF A PROBLEM PREVIOUSLY. REPAIR REQUIRED REPLACEMENT OF HEAD UNIT AT AN EXPENSE OF $600 PLUS LABOR (FACTORY REFURBISHED). HAVE NOT EXPERIENCED A PROBLEM LIKE THIS WITH PREVIOUSLY OWNED VEHICLES, SEVERAL OF WHICH ARE 15+ YEARS IN AGE. TRIED TO CONTACT VOLKSWAGEN USA, BUT TWO EMAILS HAVE GONE UNANSWERED. A QUICK INTERNET SEARCH INDICATES THIS IS NOT AN ISOLATED INCIDENT, AS SEVERAL OTHERS HAVE EXPERIENCED THE SAME PROBLEM. AS THE RADIO IS TIED TO THE BLUETOOTH IN THE CAR, HANDS FREE PHONE OPERATION IS COMPROMISED WITHOUT FACTORY RADIO WORKING. HANDS FREE PHONE USE IS REQUIRED IN NEIGHBORING STATE OF MD THROUGH WHICH MY TRAVELS TAKE ME OFTEN. *TR
Electrical system, May 28, 2014
WHILE DRIVING TO OFFICE (6 MILES) MY RADIO "POPPED" AND STOPPED WORKING. I HAD IT INSPECTED AT THE DEALERSHIP AND WAS TOLD THAT ALL FUSES WERE GOOD AND THAT RADIO DIED! THEY ATTEMPTED TO SELL ME A REPLACEMENT RADIO FOR $700! I STARTED RESEARCHING THIS ISSUE AND DISCOVERED THAT IT WAS TRENDING AMONG LIKE JETTAS. AFTER SPENDING A CONSIDERABLE AMOUNT OF TIME WITH "CUSTOMER SERVICE" AT VW, THEY TOLD ME THAT THE RADIO WAS OUT OF WARRANTY. THEY REFUSED TO TELL ME IF THIS PROBLEM WAS HAPPENING TO OTHER OWNERS. AFTER TALKING TO TWO DEALERS IN DALLAS, TX, I DISCOVERED THAT A FAULTY RADIO WAS THE CURRENT TREND IN THE 2010 VW JETTAS. THEIR SOLUTION WAS TO SELL ME A REFURBISHED RADIO TO FIX THE PROBLEM, AND NOT ADDRESS THE TRUE CAUSE OF THE COMPLAINTS! *TR
Electrical system, Equipment, May 28, 2014
HEARD A SMALL POP SOUND WHILE LISTENING TO THE RADIO AND THE SYSTEM WENT DEAD. CALLED VWOA AND THEY WOULD NOT OPEN A CLAIM. THIS IS THE SECOND RADIO AS THE ORIGINAL FAILED UNDER WARRANTY AND WAS REPLACED BY THE DEALER IN 2012. I WAS TOLD THE REPLACEMENT RADIO, EVEN THOUGH IT WAS REPLACED WITH AN OE RADIO, ONLY CARRIED A 12 MONTH WARRANTY WHILE THE ORIGINAL CARRIED THE FULL 36,000 THREE YEAR WARRANTY. *TR
Electrical system, May 27, 2014
FUSE BOX IN ENGINE COMPARTMENT, ALARM LIGHT ABOUT RIGHT HEADLIGHT, RIGHT TAILLIGHT, NOT WORKING. CHECKED INTERNET MANY COMPLAINTS ON THIS ISSUE, CHECK FUSE IN FUSE BOX ENGINE COMPARTMENT. 30AMP FUSE BURN MARKS, SLIGHT MELTING OF BOX WHERE FUSE INSERTS. SPRING IS HERE. AC NOT WORKING, FANS NOT TO SPEED, COMPRESSOR NOT ENGAGING PROPERLY. ALL ELSE CHECKS OUT. AGAIN FUSE STRAP HAS MELTED AND/OR NOT IN ORIGINAL CONDITION. NEW FUSE BOX + LABOR >500 FOR WHAT I CONSIDER A MANUFACTURE DEFECT/DESIGN FAILURE. DRIVING MY DEPENDABLE 2009 F150. AT LEAST I'M COOL GOING HOME FROM WORK. WE'LL WORTH THE EXTRA $15 IN FUEL. MANUFACTURE REFUSED TO REPLACE OR ASSIST IN $ FOR REPLACEMENT. ALSO OWN A TIGUA 2012. IS NOW ON SALE BEFORE ISSUE OCCURS TO IT, WILL INCUR LOSS ON LOAN. BETTER THAN BEING STUCK WITH BAD PRODUCT. *TR
Fuel system, Diesel, Electrical system, Engine, May 27, 2014
I WAS DRIVING DOWN THE ROAD WHEN I ACCELERATED HARD AND I PREDNDIO LIGHT OF "GLOW PLUG" ON THE PANEL, THE CAR LOST POWER AND WAS LIMITED TO SPEND TWO THOUSAND RPM'S COMING HOME THAT WAS CLOSE. I DID NOTHING THAT NIGHT, I FOLLOWED TURNING ON THE LIGHT IN THE PANEL. THE NEXT DAY I TURN IT NORMAL, I TURNED ON THE LIGHT ... THEN IT CAUGHT ME WAY TO WORK AGAIN AND I RETURN TO MY HOME, I TURNED ON AND OFF AND IT CAUGHT AND NEVER TURN OFF. TAKE IT TO THE VW SERVICE CENTER AND WAS TOLD THAT THE PUMP HAS FAULT INJECTION AND PARTICULATE THROUGHOUT THE FUEL SYSTEM. TELL ME THAT THE REPAIR WILL COST MORE THAN 4000 DOLLARS ... AND THE WORST IS THAT NO WARRANTY. *TR
Electrical system, May 23, 2014
WHILE LISTENING TO THE RADIO WITH THE VOLUME LESS THAN 50% THE SPEAKERS POPPED AND THE RADIO SHUT OFF. I TOOK IT TO TWO DEALERSHIPS THE SECOND ONE SAID SOMETHING IN THE RADIO "BURNED OUT." IT APPEARS THAT THIS ISSUE IS COMMON TO THIS MODEL OF VW RADIO SO MUCH SO THAT VW HAS A "RADIO EXCHANGE PROGRAM" WHERE THEY SELL YOU A REFURBISHED MODEL FOR HALF THE PRICE OF A NEW ONE SOMEWHERE BETWEEN $600-$1000 ACCORDING TO THE VW DEALERSHIP. *TR
Electrical system, Equipment, May 20, 2014
WELL OVER A 100 PEOPLE HAVE COMPLAINED ABOUT THE SAME EXACT ISSUE WITH THEIR 2010 VW TOUCH SCREEN RADIO DYING OUT OF NO WHERE. THE WEBSITE WITH ALL KNOWN COMPLAINTS IS AT: HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583. VW REFUSES TO BE ACCOUNTABLE FOR THEIR MERCHANDISE. WEAR AND TEAR ON ENGINE PARTS, COMPLETELY UNDERSTANDABLE. A $1000 CRASHING OUT ON MULTIPLE 2010 VWS IS A TREND AND SHOULD BE HANDLED ACCORDINGLY BY A RESPONSIBLE ORGANIZATION. HOWEVER, THIS IS NOT THE CASE. VW CONSIDERS A RADIO A LUXURY ITEM AND WILL NOT REPAIR THE RADIO. *TR
Electrical system, May 20, 2014
SINCE 2010 I HAVE OWNED A VOLKSWAGEN JETTA TDI AND HAVE BEEN SATISFIED WITH ITS PERFORMANCE DESPITE A FEW MINOR ISSUES; HOWEVER, I HAVE SUDDENLY EXPERIENCED SERIOUS AND COSTLY ISSUES WITH MY TOUCH SCREEN RADIO THAT HAS FORCED ME TO TAKE ACTION. THE DEVICE SUDDENLY AND WITH NO WARING FAILED TO OPERATE IN ANY CAPACITY. I HAVE CONSULTED WITH THE VW DEALERSHIP WHERE I HAVE MY VEHICLE MAINTENANCE AND IT WAS SUGGESTED THAT I REPLACE THE RADIO WITH THE SAME MODEL I CURRENTLY HAVE INSTALLED AT A COST TO ME OF $795. AFTER EXTENSIVE RESEARCH OF MANY HOURS AS WELL AS SPEAKING WITH OTHER VOLKSWAGEN ENTHUSIAST I HAVE COME TO THE FRIGHTENING CONCLUSION THAT THIS IS NOT AN ISOLATED INCIDENT OF PRODUCT MALFUNCTION. CONSIDERING VW RESPONSE TO WHAT APPEARS TO BE A WELL KNOWN AND DOCUMENTED PRODUCT DEFECT, MY NEXT STEPS ARE TO MAKE THE GENERAL PUBLIC AWARE OF VOLKSWAGENS GROSS NEGLIGENCE AND POOR CONSUMER RELATIONS IN THIS MATTER. I LOOK FORWARD TO A RESOLUTION TO THIS PROBLEM PLEASE CONTACT ME AT MY EMAIL ADDRESS OR BY PHONE AT [XXX] SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, May 19, 2014
THE RADIO JUST SHUT OFF, CHECKED ALL FUSES, EVERYTHING OK. TOOK TO MECHANIC AND SAID RADIO NEEDS TO BE REPLACED. LOOKED ON THE INTERNET AND THERE HAVE BEEN MULTIPLE COMPLAINTS ABOUT THE ELECTRICAL RADIO SYSTEM FOR THE RADIO DISPLAY TOUCH SCREEN RADIO. THREE YEAR OLD CAR SHOULD NOT HAVE RADIO FAILURE. *JS
Electrical system, Engine, Apr 30, 2014
FIRST INCIDENT: OCCURRED IN FALL 2012, EXACT DATE UNKNOWN. SLOWING TO TURN RIGHT, VEHICLE STALLED WITHOUT WARNING. POWER STEERING WAS NOT RESPONDING. IT WAS TAKEN TO DEALERSHIP THE NEXT DAY. VEHICLE WAS EVALUATED, NOTHING WAS FOUND. WE WERE TOLD THAT THEY COULD SEE SOME SORT OF POWER INTERRUPTION, BUT COULD FIND NOTHING WRONG WITH ANY OF THE SYSTEMS INVOLVED. SECOND INCIDENT: OCCURRED ABOUT 1 MONTHS AFTER FIRST INCIDENT. WHILE SLOWING TO A STOP, INTENDING TO MAKE A LEFT TURN OUT OF PARKING LOT, AGAIN VEHICLE STALLED WITHOUT WARNING. DID NOT TAKE CAR TO DEALERSHIP, AS IT HAD JUST RECENTLY BEEN EVALUATED. GAS WAS < 1/8 TANK FILLED, AND PARKING LOT EXIT WAS ON A SLIGHT DECLINE, SUSPECTED MAYBE IT WAS RELATED TO LOW FUEL, AND WE TRIED TO KEEP THE CAR ABOVE 1/4 TANK FULL AT ALL TIMES THEREAFTER. THIRD INCIDENT: OCCURRED 4/29/14. SLOWING TO PULL INTO A PARKING SPACE, AGAIN ENGINE STALLED WITHOUT WARNING. I NOTED THAT THE BATTERY INDICATOR LIGHT ON THE DASHBOARD LIT UP SLIGHTLY BEFORE OR AS CAR WAS STALLING. POWER STEERING FAILED AS WELL WHEN CAR STALLED. RADIO / HEATER / OTHER ELECTRONICS SEEMED UNAFFECTED AFTER A BRIEF FLICKER. FOURTH INCIDENT: OCCURRED ABOUT 20 MINUTES LATER ON 4/29/14. SLOWING FOR A STOP LIGHT, VEHICLE STALLED UNEXPECTEDLY. CAR IS DUE FOR INSPECTION, APPOINTMENT IN 2 DAYS. DEALERSHIP ASKED TO INVESTIGATE STALLING AS WELL. *JS
Power train, Electrical system, Apr 25, 2014
CAR WOULD NOT MOVE FORWARD OR BACKWARD. HAD TO TURN OFF IGNITION, THEN CAR WAS FINE. APRIL 25TH PUT CAR IN DRIVE TO ENTER STREET FROM MY DRIVEWAY AND CAR SHOT BACKWARDS. TRIED THREE TIMES AND THE SAME THING OCCURRED. HUSBAND TURNED OFF IGNITION AND RESTARTED CAR. THIS TOOK CARE OF THE PROBLEM. WE HAVE AN APPOINTMENT WITH THE DEALERSHIP ON MONDAY, APRIL 28TH CASE #[XXX]. FRANKLY, I DON'T THINK I WILL EVER AGAIN BE COMFORTABLE DRIVING THIS CAR. I WAS VERY LUCKY THIS HAPPENED IN MY DRIVEWAY AND NO ONE WAS BEHIND ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Exterior lighting, Equipment, Jan 31, 2014
I BOUGHT MY 2010 JETTA USED IN JUNE 2013. A MONTH AFTER I PURCHASED IT, I NOTICED THE A/C WAS NOT WORKING. I RETURNED IT TO THE DEALER AND THEY CONFIRMED THAT THE A/C COMPRESSOR WASN'T WORKING. THEY INSTALLED A NEW ONE AND I DIDN'T HAVE A PROBLEM UNTIL 8/7/13. I WENT OUT TO START MY CAR AND NOTICED I HAD A LIGHT ON MY DASHBOARD. I GOT OUT OF THE CAR AND NOTICED MY RIGHT FRONT PASSENGER SIDE HEADLIGHT OUT. I WALKED AROUND AND NOTICED THE DRIVERS SIDE REAR TAIL LIGHT WAS ALSO OUT. I GOT HOME AND WHEN I SHUT THE CAR OFF AND TURNED IT BACK ON, THE LIGHT ON THE DASH WAS OUT, AND ALL MY EXTERIOR LIGHTS WERE WORKING. IT WAS AROUND THIS TIME I NOTICED A BURNING SMELL WHENEVER I EXITED THE CAR, BUT I COULDN'T' PINPOINT WHERE IT WAS COMING FROM. I DIDN'T HAVE ANOTHER ISSUE UNTIL 10/25/14 WHEN I WAS VISITING FRIENDS 30 MILES AWAY. I WENT TO LEAVE, AND WHEN I STARTED MY CAR I ONCE AGAIN HAD THE LIGHT ON THE DASH, SO I GOT OUT AND NOTICED THE SAME LIGHTS WERE ONCE AGAIN OUT. I HAD TO DRIVE ON THE HIGHWAY LIKE THIS, BUT THANKFULLY WHILE I WAS DRIVING THEY ALL CAME BACK ON. THE CAR WAS FINE UNTIL 12/14/13 WHEN I WENT OUT TO START MY CAR IN THE MORNING AND ONCE AGAIN THE SAME LIGHTS WERE OUT. THE LAST TIME I HAD AN ISSUE WITH THIS WAS 1/7/14, IN THE MIDDLE OF A BLIZZARD. I GOT OUT OF WORK AND STARTED MY CAR TO CLEAR SNOW OFF IT, AND EVERYTHING WAS FINE. IT WASN'T UNTIL I TURNED THE HEADLIGHTS ON THAT I NOTICED THE LIGHT ON THE DASH WAS ON INDICATING I HAD A LIGHT OUT SOMEWHERE. I GOT OUT AND NOTICED THAT IN ADDITION TO THE SAME HEADLIGHT AND TAIL LIGHT BEING OUT, THE LICENSE PLATE LIGHTS WERE ALSO OUT. BY THE TIME I COULD GET IN THE CAR THEY WERE ALL WORKING AGAIN. I TOOK IT TO THE DEALERSHIP AND THEY CONFIRMED THE 30 AMP FUSE HAD OVERHEATED AND CAUSED THE FUSEBOX TO MELT (HENCE THE BURNING SMELL). $500 LATER MY CAR IS HOPEFULLY FIXED. THANKFULLY THE CAR DIDN'T BURN TO THE GROUND. *TR
Electrical system, Structure, Latches/locks/linkages, Jan 28, 2014
WE HAVE OWNED THIS 2010 JETTA SPORTWAGEN TDI SINCE BRAND NEW. TODAY 1/28/14 IS THE FOURTH TIME WE HAVE HAD TO REPLACE THE LOCK MECHANISM ON ONE OF THE DOORS. PART NUMBERS 3B4-839-016-AP (LEFT REAR), 3B1-837-016-CG (RIGHT FRONT) AND 3B4-839-015-AP (RIGHT REAR) HAVE ALL BEEN REPLACED AT LEAST ONCE. RIGHT REAR LATCH HAS BEEN REPLACED TWICE - ONLY ONCE UNDER WARRANTY. IN LOOKING ON NHTSA WEB SITE THERE ARE 8 OTHER REPORTS OF PROBLEMS WITH LATCHES IN THE 2010 JETTA. THIS IS A SERIOUS SAFETY CONCERN BECAUSE MOST OF THE REPORTS (INCLUDING MINE) WERE FOR DOORS THAT WOULD NOT UNLOCK AND DOORS THAT WOULD NOT OPEN NO MATTER WHAT THE REPORTING PARTY TRIED. CAN YOU IMAGINE IF THESE LATCHES FAILED IN AN ACCIDENT AND CHILDREN SITTING IN THE REAR SEATS WERE TRAPPED? *TR
Fuel system, Gasoline, Electrical system, Engine, Dec 13, 2013
WHEN MAKING A LEFT HAND TURN CAR STALLS. DASH PANEL LIGHTS GO OUT AND BATTERY WARNING LIGHT FLASHES AND CAR SHUTS OFF. CAR HAS TO BE COMPLETELY STOPPED,IGNITION TURNED TO THE OFF POSITION AND PUT INTO PARK, BEFORE IT CAN RESTART. VERY DANGEROUS WHEN DRIVING IN HIGH TRAFFIC AREAS. YOU DON'T HAVE TIME TO PULL OVER. THE CAR JUST DIES! *TR
Electrical system, Latches/locks/linkages, Dec 4, 2013
REMOTE CONTROL DOOR LOCKS. SINCE I PURCHASED MY 2010 VW JETTA TDI AS A NEW VEHICLE, THE REMOTE CONTROL KEY HAS RANDOMLY NOT FUNCTIONED PROPERLY TO UNLOCK THE DOORS OR TRUNK. THE PROBLEM IS NOT DUE TO RFI. IT CAN ALWAYS BE IMMEDIATELY CORRECTED BY USING THE MANUAL KEY TO UNLOCK THE VEHICLE, WHICH SEEMS TO RESET THE LOCKING SYSTEM AND ALLOWS THE REMOTE KEY TO UNLOCK THE DOORS OR TRUNK REMOTELY. I HAVE BROUGHT THIS TO THE ATTENTION OF THE DEALER AT EVERY VISIT. THE DEALER HAS LOOKED INTO IT, BEEN UNABLE TO REPLICATE THE PROBLEM, HAS REPROGRAMMED THE LOCKS. IT CONTINUES TO BE A RANDOM PROBLEM THAT I MYSELF CAN'T PREDICT OR REPLICATE ON DEMAND, BUT WANT OTHERS TO KNOW ABOUT THIS ANNOYANCE. *TR
Electrical system, Exterior lighting, Nov 15, 2013
WHILE STARTING MY CAR AND GETTING READY FOR WORK I NOTICED I HAD A HEADLAMP OUT. I THOUGHT I COULD DRIVE TO WORK SAFELY SO, I STARTED MY COMMUTE. HOWEVER, ON STOPPING TO GET COFFEE I NOTICED I HAD TAILLIGHTS OUT AND UPON FURTHER TESTING BRAKE LIGHTS WERE FAILING TO. I STOPPED AT A AUTOPARTS STORE TO REPLACE THE TAIL LIGHTS AND NOTICED THAT I HAD LOST THE OTHER HEADLAMP AND BACKUP LIGHTS. I DECIDED TO PARK THE CAR AND CALL THE DEALERSHIP FOR ADVICE. I HAD THE CAR TOWED (TO DANGEROUS TO DRIVE) TO THE DEALERSHIP AND AT THAT TIME IT WAS DIAGNOSED OF HAVING A BURNED FUSE PANEL BOX. IT WAS REPLACED FOR A TOTAL OF $533.11 DOLLARS. THE REASON I AM REPORTING THIS IS I READ AN ARTICLE IN MY LOCAL NEWSPAPER (ZANESVILLE TIMES RECORDER)ABOUT THE SAME THING HAPPENING IN VW TIGUANS. I WANTED TO BRING TO LIGHT THAT IT IS HAPPENING IN VW JETTA'S ALSO. MY CAR IS A 2010 VW JETTA DIESEL. THE HIGH MILEAGE IS DUE TO A 110 MILE ROUND TRIP DAILY COMMUTE. I HAVE THE BURNED FUSE BOX PANEL IN MY POSSESSION IF YOU WOULD LIKE IT FOR INSPECTION. *TR
Electrical system, Exterior lighting, Nov 7, 2013
THE VEHICLE FAILED TO START SO IT WAS JUMPSTARTED WITH NO PROBLEMS THEN TAKEN TO GET THE BATTERY TESTED. THE BATTERY, ALTERNATOR, AND STARTER ALL TESTED OK. THEN WARNING LIGHTS INDICATING THAT THE RIGHT HEADLAMP AND RIGHT REAR TAILLAMP ILLUMINATED THEN WENT OUT. VEHICLE WAS DRIVEN TO THE DEALER AND THEY DETERMINED THAT A PART OF THE FUSE BOX HAD MELTED. UPON FURTHER INSPECTION A 30AMP FUSE FOR THE BRAKE LIGHTS HAD MELTED INTO THE FUSE PANEL, BUT HAD NOT POPPED THE FUSE. *TR
Electrical system, Exterior lighting, Oct 28, 2013
EXTERIOR LIGHTS ON BOTH SIDES OF VEHICLE FAILED TO OPERATE IN THE DARK. ENTIRE FUSE BOX HAD TO BE REPLACED (OUT OF WARRANTY) THOUGH VW DID AGREE TO PAY FOR THE PART SINCE THE VEHICLE HAS NOT BEEN OUT FOR TOO LONG. *TR
Electrical system, Sep 3, 2013
DRIVER SIDE DOOR WILL NOT UNLOCK WITH THE KEY FOB OR VIA BUTTON ON DRIVERS SIDE DOOR. KEY IN OUTSIDE OF LOCK WILL WORK. INTERMITTENTLY, THE REAR DRIVER'S SIDE DOOR WILL NOT UNLOCK AT ALL AND THEREFORE WON'T OPEN FROM INSIDE OR OUT. DANGEROUS IF SOMEONE NEEDS TO EXIT THE CAR. IN DOING A SEARCH ONLINE FOR A POTENTIAL CAUSE, I FOUND LARGE NUMBERS OF FORUM ENTRIES FOR SIMILAR COMPLAINTS - SEEMS TO BE A COMMON PROBLEM IN VW'S.*JB
Electrical system, Latches/locks/linkages, Sep 3, 2013
DOORS UNLOCK WITH THE KEYLESS ENTRY SO I HAVE TO MANUALLY OPEN THE DOOR FROM THE INSIDE- THIS SEEMS LIKE IT IS A SAFETY HAZARD TO ME. I HAD THREE OF THE FOUR DOOR LATCHES REPLACED (2 UNDER WARRANTY & 1 I HAD TO PAY FOR) AND NOW THE FOURTH DOOR NEEDS TO BE REPLACED. I WILL HAVE TO PAY TO GET IT REPLACED. IT SEEMS LIKE THIS IS A KNOWN PROBLEM WHY ISN'T THE MANUFACTURE PAYING FOR IT? *JB
Fuel system, Diesel, Power train, Electrical system, Engine, Aug 21, 2013
THE 2010 VW JETTA SPORTWAGEN TDI (WITH DSG AUTOMATIC TRANSMISSION) WAS DECELERATING ON A TURNING LANE FROM A TWO LANE HIGHWAY FROM SPEEDS OF 55 MPH TO 15 MPH. THERE WAS AN AUDIBLE "CLICK" AND THE ENGINE STOPPED AND ONLY DASH LIGHTS WERE OPERABLE. NO DISCERNIBLE DASH LIGHT OR ERROR CODE MESSAGE WAS RECEIVED. THE VEHICLE RESTARTED AFTER THE TRANSMISSION WAS PLACED IN PARK, AND THE IGNITION KEY WAS AGAIN TURNED ON. AGAIN NO MESSAGES OR WARNINGS APPEARED ON THE DASHBOARD. NOTE: THE SEAT HEATER WAS ENGAGED (DRIVER'S SIDE), AIR CONDITIONING ON, TURN SIGNAL (LEFT) ACTIVATED, HEADLIGHTS ON, BLUETOOTH FOR PHONE LINKED, RADIO WAS OPERATING UNTIL THE SHUT-DOWN. *TR
Electrical system, Vehicle speed control, Jul 22, 2013
SINCE THE VEHICLE WAS PURCHASED IT HAS HAD ROUGH ACCELERATION AND INTERMITTENT SURGING BUT JUST RECENTLY IT HAS EXHIBITED ROUGH AND NO STARTS ALONG WITH STALLS WHICH ALL SEEMS TO BE DUE TO AN ISSUE WITH THE ECU LOSING DIAGNOSTIC COMMUNICATION WITH THE VEHICLE. *TR
Electrical system, Engine, Jul 11, 2013
WHILE ON VACATION AND BACKING UP IN THE HOTEL PARKING LOT, BRAKING, THEN PUTTING IT IN DRIVE, THE CAR WOULD STALL OUT; IT HAPPENED 3 TIMES IN ONE DAY. LUCKILY, I WAS ONLY IN A PARKING LOT WHILE IT STALLED OUT INSTEAD OF IN TRAFFIC, WHICH COULD HAVE BEEN A BIG HAZARD. WENT TO THE DEALER, AND THEY DIDN'T KNOW WHAT IS WRONG. *TR