2010 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 875 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Jetta model years with reports.
Of the 2010 reports, 24 involved a crash and 5 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Representative owner complaints: engine
190 reports, newest first. Show all
Engine, May 24, 2016
CAR KEPT STALLING AFTER TAKE OFF WHEN YOU ACCELERATED. WHEN TAKING IT TO THE REPAIR SHOP IT WOULD NOT START AND HAD TO BE TOWED THERE. WHEN THEY GOT IT THEY DISCOVERED ALL BUT 1 QUART OF THE OIL IN THE ENGINE WAS GONE. THEY DETERMINED THAT THIS MALFUNCTION DAMAGED THE ENGINE AND THE ENGINE WOULD HAVE TO BE REPLACED. HAVE THE OIL CHANGED EVERY 3-5000 MILES AND IT WASN'T DUE FOR AN OIL CHANGE FOR ANOTHER 1000 MILES OR SO. THEY HAVE NO IDEA WHY THIS HAPPENED AND VOLKSWAGEN WON'T DO ANYTHING ABOUT IT. ALL OF THIS TOOK PLACE IN THE CITY. WE WERE TO AFRAID TO TAKE IT OUT ON THE HIGHWAY. CAR HAS 109000 MILES ON IT AND HAS BEEN A LEMON FROM DAY 1. THIS WAS JUST THE ICING THAT TOPPED THE CAKE.
Engine, Apr 4, 2016
ATTEMPTED TO START MY CAR ON A COLD DAY WITH LOW FUEL. THE ENGINE WAS JUMPY AND DIDN'T START. I WAITED AND ATTEMPTED AGAIN AND WAS ABLE TO GET IT STARTED, DROVE 500 FEET TO THE GAS STATION, FILLED WITH DIESEL. THE LIGHT THEN CAME ON AFTER I STARTED IT AGAIN. I CHECKED THE CODE, P2015. I TOOK MY VEHICLE TO DORSCHEL VW IN HENRIETTA, NY. THEY CONFIRMED THE CODE SAID THE INTAKE MANIFOLD NEEDED TO BE REPLACED. SAYING THE FLAP IS DAMAGED AND THEN SWITCHING TO SAY THE RUNNER IS DAMAGED. MOST OF THE TSI ENGINES HAVE HAD THEIR WARRANTY EXTENDED, BUT NOT FOR MY TDI. THERE ARE LOTS OF OTHERS COMPLAINING OF THIS CODE POPPING UP.
Engine, Fuel/propulsion system, Feb 1, 2016
WHILE EXCELERATING FROM A RED LIGHT MY CAR WENT INTO "LIMP MODE" AND LOST MOST OF ITS POWER. I COULD NOT DRIVE FASTER THAN 40 MPH OR 2400 RPM. I CONTACTED VW DEALER AND THEY INSTRUCTED ME TO DRIVE THE VEHICLE IN WHICH WAS ONLY 8 MILES FROM MY HOUSE. ENROUTE TO DEALERSHIP MY CAR LOST ALL POWER AND SHUT OFF IN THE MIDDLE OF THE ROAD. I COULD NOT START THE VEHICLE AND HAD TO GET IT TOWED TO THE DEALERSHIP. UPON INSPECTION, IT WAS FOUND THAT MY HIGH PRESSURE FUEL PUMP HAD FAILED WHICH CAUSED MY TURBO TO ALSO FAIL. THE FUEL IN THE TANK WAS NOT CONTAMINATED, THIS WAS JUST A FAILURE OF THE SYSTEM.
Engine, Jan 30, 2016
I HAD BEEN DRIVING MY CAR FOR ONE HOUR. I MADE A QUICK STOP AT MY HOUSE TO PICK SOMETHING UP. I PULLED BACK INTO THE STREET AND STARTED TO DRIVE DOWN THE ROAD WHEN MY ENGINE SHUT DOWN IN THE MIDDLE OF THE ROAD. I HAD TO PUSH MY CAR TO THE SIDE OF THE ROAD. MULTIPLE ATTEMPTS BY MYSELF AND A TOW TRUCK WERE UNABLE TO RESTART THE CAR AND IT HAD TO BE TOWED. AFTER EXTENSIVE TROUBLESHOOTING, THE DEALER DETERMINED MY ENGINE CONTROL MODULE HAD FAILED AND HAD SHUT ALL POWER TO MY FUEL INJECTORS. LUCKILY, I WAS NOT TRAVELING VERY FAST AT THE TIME NOR WAS THERE ANY SURROUNDING TRAFFIC. THIS COST ~$2000 TO REPAIR.
Engine, Jan 21, 2016
CAR LOST ACCELERATION GETTING ON HIGHWAY FROM ON RAMP AND THEN DIED IN THE LANE OF TRAFFIC. SPEEDCRAFT DEALER SAID THE ENGINE HYDROLOCKED AND THAT THE RECOMMENDED FIX WAS AN UPDATED INTERCOOLER AND THAT THIS WAS A KNOWN ISSUE. THERE WAS A TSB THAT WAS ISSUED REGARDING THIS ISSUE. UPDATED 02/05/16*LJ *CN
Engine, Fuel/propulsion system, Jan 20, 2016
CAR IN SHOP FOR APPROXIMATELY 11 DAYS. ALTHOUGH CAR OUT OF WARRANTY, FIXED WITH AUTHORIZATION FROM VW OF AMERICA AS A "WARRANTY" REPAIR AT NO CHARGE TO ME. BAD FUEL NOT AN ISSUE (TESTED). HPFP AND ALL MAJOR FUEL SYSTEMS/LINES CLEANED OR REPLACED. HIGH PRESSURE FUEL PUMP FAILURE.
Engine, Jan 14, 2016
P2015 - INTAKE MANIFOLD POSITION FAULT. INTAKE MANIFOLD VALVE MALFUNCTIONS AND STICKS CAUSING A SEVERELY ROUGH IDLE AND ENGINE STALL. THE CAR WAS ATTEMPTED TO BE STARTED AFTER SITTING OVERNIGHT IN A GARAGE. THE CAR SUCCESSFULLY TURNED OVER, BUT WAS IN A VERY ROUGH IDLE FOR A FEW SECONDS BEFORE STALLING. CAR COULD NOT BE RUN CONTINUOUSLY AT ALL AT THIS POINT. THIS PROBLEM BEGAN TO OCCUR AROUND 80,000 MILES, WITH NO INITIAL PERFORMANCE IMPACT, BUT THE PART ULTIMATELY HAD TO BE REPLACED AT 88,000 MILES WHEN THE INCIDENT DESCRIBED ABOVE OCCURRED.
Engine, Fuel/propulsion system, Jan 7, 2016
DEALERSHIP PERFORMED 90K MILE CHECKUP. ALSO ASKED THEM TO DETERMINE IF CEL P0472 WAS COVERED BY WARRANTY. THEY CONFIRMED CODE, AND SAID NOT COVERED UNDER ANY WARRANTY. THE ALSO ADVISED THE CAR IS SHOWING INTERMITTENT CODE OF P0638 FOR THROTTLE ACTUATOR CONTROL (BANK 1). WRITTEN ON THE ESTIMATE BY VW DEALERSHIP IS "TECHNICIAN NOTED THAT WHILE DRIVING VEHICLE INTO THE SHOP, VEHICLE HAD NO THROTTLE CONTROL AND WOULD NOT INCREASE IN ENGINE SPEED. TECHNICIAN RECOMMENDS REPLACING THE THROTTLE BODY AND EXHAUST PRESSURE SENDER. TECHNICIAN RECOMMENDS CUSTOMER NOT TO DRIVE VEHICLE --VEHICLE WILL AT SOME POINT STOP DRIVING (MOVING) - IT COULD STOP MOVING AT ANY POINT, INCLUDING CROSSING A INTERSECTION". I HAVE NOT HAD ANY ISSUES WHATEVER WITH MY THROTTLE, BUT DUE TO THEIR DOCUMENTATION, IT APPEARS THERE IS A SAFETY ISSUE HERE DESERVING OF A MANDATORY SAFETY RECALL.
Fuel system, Gasoline, Engine, Dec 30, 2015
JETTA HPFP. IN EARLY 2013 MY JETTA TDI HAD TO HAVE THE FUEL PUMP REPLACED DUE TO A DEFECT IN THE MATERIALS. THE ISSUE HAS JUST HAPPENED AGAIN, SAME SYMPTOMS. ONLY THIS TIME VOLKSWAGEN IS CLAIMING THE FUEL PUMP FAILED DUE TO CONTIMINATED FUEL. MY INSURANCE COMPANY DENIES THAT FACT AND IS POINTING THE FINGER AT VW FOR A FAULTY FUEL PUMP. THE REPAIR IS UPWARDS OF $5000 AND VOLKSWAGEN IS NOT OFFERING TO COVER IT. MY CAR IS NOW SITTING IN DISASSEMBLED STATE AT THE DEALERSHIP WHILE I AM PAYING FOR A RENTAL CAR AND MY INSURANCE COMPANY AND VW PLAY A PING-PONG MATCH OF PASSING THE BLAME. *JS
Power train, Vehicle speed control, Engine, Nov 23, 2015
TRANSMISSION JERKING FROM 1ST TO 2ND GEAR SET OFF GLOW PLUG/CHECK ENGINE LIGHT. TURNED OFF IGNITION. WARNING LIGHT RESET. JERKING CONTINUED IN GEAR 1ST TO 2ND AND 3RD TO 4TH.
Engine, Nov 8, 2015
MY CAR KEEPS THROWING A P0401 CODE EGR INSUFFICIENT FLOW. THE DEALER TOLD ME ITS MIGHT BE A CRACKED DPF FILTER. AFTER LOOKING ON VW FORUMS ABOUT THE PROBLEM ITS GOING TO BE AROUND A $3000 FIX. SINCE THE CAR IS NOT A "CLEAN DIESEL" AS ADVERTISED THE SYSTEM IS GETTING CLOGGED DUE TO THE FACT THE CAR COMPUTER FAKE SOFTWARE
Engine, Oct 21, 2015
CAR IS THROWING P0401 FAULT CODE FOR EGR VALVE INSUFFICIENT FLOW. DEALER STATES THE DIESEL PARTICULATE FILTER IS CRACKED. ACCORDING TO DATA, VW'S EMISSIONS SCANDAL SHOWS 40% MORE POLLUTANTS SPEWING INTO AIR. THIS IS CAUSING EXCESS EMISSION PART FAILURES. DEALER WANTS $2500+ FOR REPAIRS. ACCORDING TO VW FORUMS, THERE ARE MANY CASES OF EGR AND DPF FAILURES. CONTACTED VW AND THEY WILL NOT ASSIST. MY CAR IS DUE FOR SMOG 10/22/2015 AND IS NOT PASSING.
Engine, Sep 24, 2015
TURBO FAILED ON TDI
Engine, Sep 24, 2015
AT 60,000 MILES WE NOTICED A DECREASE IN ACCELERATION AND GAS MILEAGE IN 2010, VW JETTA TDI. THE DEALER SAID THEY FIXED THE ISSUES, BUT WE ONLY SAW A SLIGHT IMPROVEMENT IN THE VEHICLES PERFORMANCE. IN BETWEEN THE 60,000 MILES AND NOW 113,000 THE CAR HAS BEEN DIAGNOSED TO HAVE THE EGR VALVE, DPF FILTER, ALL SENSORS,. NOX AND SOX BURNERS TO BE REPLACED AT A TOTAL COST OF $10,000 DOLLARS. WHEN WE PURCHASED THE VEHICLE THE DEALERSHIP SAID THAT THE DPF FILTER WOULD ONLY COST US $1000 DOLLARS TO REPLACE, TRY $4000 JUST FOR IT. WE HAVE TAKEN VERY GOOD CARE OF THE CARE AND FEEL THAT VW HAS MISREPRESENTED THEMSELVES IN THE VAULE OF THE VEHICLE AND THE UPFRONT REPAIRS. THE RADIO, ALL DOORS ACTUATORS AND TRANS HAVE BEEN REPAIRED ON THIS CAR. IT HAS BEEN A MONEY PIT.
Engine, Sep 23, 2015
I WAS DRIVING AT FREEWAY SPEEDS AND MY CHECK ENGINE LIGHT CAME ON. I TOOK IT INTO THE DEALER ONLY TO FIND OUT THAT IT WAS THE DPF (DIESEL PARTICULATE FILTER) FAILED. THE FILTER WAS PLUGGED WITH CARBON. THE DEALER ADMITTED TO ME THAT THIS WAS A KNOWN DEFECT AND BAD ENGINEERING THAT AFFECTED MODELS 2006 - 2010. THEY TOLD ME IT FAILS EVERY 100-110K MILES AND HAS TO BE FIXED! I TOLD THEM I WOULD TAKE IT ELSEWHERE TO GET FIXED AS I WASN'T PAYING THAT KIND OF MONEY. THEY INFORMED ME NO LOCAL SHOP WOULD TOUCH IT. THAT IS NOT TRUE OTHER THAN THE LOCAL SHOP HAD TO BRING IT TO THEM FOR THE "SOFTWARE RESET". I HAVE SINCE LEARNED IT MAY AFFECT LATER MODELS BUT CANNOT CONFIRM. THE DEALER WANTED $2300 TO FIX PLUS TAX.
Engine, Aug 11, 2015
WHEN TRAVELING ON I10 FREEWAY AT ABOUT 70MPH THE ENGINE WENT TO HALF POWER I TRIED TO GET TO A DEALER SHIP BUT BEFORE I COULD THE ENGINE QUIT WHILE ON THE FREEWAY. THIS WAS CAUSED BY A DEFECTIVE FUEL PUMP. ON MY TDI JETTA.
Engine, Aug 11, 2015
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AFTER THE GEARS WERE SHIFTED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS RESTARTED AND DRIVEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE CLUTCH KIT INSIDE THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 09V333000 (POWER TRAIN). HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Power train, Engine, Aug 4, 2015
I TOOK MY 2010 JETTA TDI IN TO HAVE THE ECM REPROGRAMMED PER THE NOTICE I RECEIVED FROM VOLKSWAGON THAT SAID THE EGR MIGHT NOT BE READ PROPERLY. THE NEXT DAY MY CHECK ENGINE LIGHT CAME ON. I CALLED THE DEALERSHIP AND TODAY I HAD THEM LOOK AT IT. THEY ARE ADVISING ME THAT MY DIESEL PARTICULATE FILTER IS CRACKED AND HAS BEEN FOR A WHILE AND NEEDS TO BE REPLACED. THE LIGHT ONLY CAME ON AFTER THE REPROGRAMMING. VOLKSWAGON KNEW ABOUT AN ISSUE WITH THE ECM AND NOW I AM STUCK PAYING ALMOST $2000.00 TO GET IT FIXED. THERE ARE A LOT OF OTHER PEOPLE HAVING THE SAME ISSUE.
Engine, Fuel/propulsion system, Jul 30, 2015
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE AT A STOP LIGHT, AN ABNORMAL NOISE COULD BE HEARD COMING FROM THE ENGINE WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE HESITATED PRIOR TO THE ENGINE FAILURE. THE VEHICLE HAD TO BE TOWED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE ENGINE WAS DEFECTIVE. THE HIGH PRESSURE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Other or unspecified, Engine, Fuel/propulsion system, Jun 12, 2015
INCIDENT OCCURRED WHEN APPROACHING AN INTERSECTION. ENGINE DIED AS IF THE CAR RAN OUT OF FUEL. TRIED TO RESTART THE CAR BUT THE CAR WOULD NOT TURNOVER. IT WOULD ONLY CRANK. ACTED LIKE IT RAN OUT OF FUEL BUT THERE WAS HALF A TANK OF FUEL.
Power train, Engine, Fuel/propulsion system, Jun 8, 2015
PULLED AWAY FROM STOP SIGN INTO TRAFFIC. ENGINE QUIT AS IF FUEL WAS CUT OFF. COASTED TO SIDE OF ROADWAY. CAR WOULD NOT RESTART THOUGH IT DID CRANK. ABOUT A THIRD OF A TANK OF FUEL, 80K SERVICE WAS TWO WEEKS AGO. CAR HAD TO BE TOWED TO SHOP.
Engine, May 28, 2015
I WAS DRIVING MY 2010 VW JETTA TO WORK WHEN ALL OF THE SUDDEN IT BEGAN TO VIOLENTLY SHAKE. MY CHECK ENGINE LIGHT STARTED RAPIDLY BLINKING. LUCKILY, I WAS ABLE TO PULL INTO A PARKING LOT. CALLED VW DEALERSHIP. THEY SUGGESTED TOWING MY VEHICLE. VEHICLE TOWED TO DEALERSHIP. ACCORDING TO THE VW DEALERSHIP, IGNITION COILS NEED TO BE REPLACED. THE VW DEALERSHIP TOLD ME THAT THERE IS NOT A RECALL FOR THIS REPAIR. HOWEVER, I NOTICED THAT THERE WAS A RECALL FOR FAULTY IGNITION COIL IN PREVIOUS YEARS FOR THE JETTA. I THINK VW SHOULD ISSUE A RECALL FOR THIS PROBLEM. THIS IS A SAFETY HAZARD.
Engine, May 19, 2015
VW TDI ENGINE: A POORLY DESIGNED DIESEL ENGINE PARTICULATE FILTER (PF). VW IS IRRESPONSIBLE IN DESIGNING, SELLING AND SUPPORTING REPAIRS TO THIS ITEM. COST FOR 100K SCHEDULED MAINT. FOR TIMING BELT AND OTHER PM WORK @ $3,127, PF IS EXPECTED TO FAIL BETWEEN 90K AND 130K MILES AND IS ON RECORD TO BE A PM REPLACEMENT PART IN THE SERVICE MANUALS. CHECK ENGINE LIGHT STARTED COMING ON AT 90K MILES. MY MECHANIC RESET LIGHT TWICE. I EVENTUALLY TOOK IT TO VW AND GAVE THEM A COPY OF THE SERVICE BULLETIN, PROVIDED BY MECHANIC.VW INSISTED IT WAS BOTH EXHAUST PRESSURE SENSORS AT $607 THIS WAS WRONG, LIGHT ON IN 4 DAYS. COST TO REPLACE THE PF IS $6.2K. AT 100K MILES THIS CAR HAS COST ME $9,863 FOR VW SCHLD. MAINT.. REPAIRS THAT VW RECOMMENDS TO BE DONE TO THIS CAR. VW CUSTOMER RELATIONS SAID NOTHING THEY CAN DO AND SUGGESTED I GO TO NHTSA. 1. VW ADVERTISED TDI ENGINE AS THE CLEANEST EMISSIONS IN THE WORLD! 2, WE EXPECTED PAY-OFF THROUGH EXCELLENT GAS MILEAGE AND LOW COST OWNERSHIP. AT 100K MILES A DEISEL SHOULD JUST BE BREAKING IN. RESULTS OF VW SELLING THE VEHICLE AND NOT SUPPORTING ITS CUSTOMERS: A. VW HAS STUCK ME WITH A CAR I CAN NOT SELL OR TAKE A DUMP ON RESALE. WHO WANTS TO BUY A CAR WITH A CHECK ENGINE LIGHT ON? B. I KEEP CARS AND KEEP THEM MAINTAINED SO I GET HIGH MILEAGE OUT OF THEM. EVEN IF I DID THE PF REPAIR AT $6K I WOULD BE LOOKING TO DO IT AGAIN AT 200K MILES. THERE IS NO VALUE TO COST OF OWNERSHIP OF THIS CAR!! C. I COULD GO TO MY MECHANIC AND RESET THE CHECK ENGINE LIGHT AND SELL THIS CAR NEAR RESALE. UNFORTUNATELY THE VIN NO. IS ON RECORD WITH THIS ISSUE. NOR DO I HAVE THE CONSCIENCE TO DO THAT. VW IS AN IRRESPONSIBLE CAR MANUFACTURER!!!!. HOW CAN YOU SELL A CAR THAT REQUIRES HIS MUCH SCHEDULED REPAIR WORK??? VW YOU HAVE SCREWED ME AND YOUR CUSTOMERS!
Electrical system, Engine, Fuel/propulsion system, Apr 26, 2015
THE CAR AFFECTED IS A 2010 VW JETTA TDI. EVER SINCE I'VE OWNED THE CAR, IT HAS HAD AN ISSUE WITH RUNNING RUFF OR STALLING OUT. AT 30,426 MILES I HAD THE DEALER LOOK AT THE VEHICLE. THEY RAN A DIAGNOSTIC AND TEST DRIVE WITH NO ISSUES FOUND. THIS ENOUGH FOR IT TO BE NOTICEABLE, BUT NO SYMPTOMS ARE PRESENT. I BROUGHT THE CAR IN AGAIN FOR THE SAME ISSUE ON 12/8/14 AT 83748 MILES, BUT THIS TIME THERE WAS AN ESP ERROR THAT FLASHED IN THE MDI DISPLAY AND THEN WENT AWAY. THE DEALER COULD NOT VERIFY THE CUSTOMER COMPLAINT. THE SERVICE MANAGER ALSO STATED THAT HE HAD A SIMILAR VEHICLE WITH THE SAME PROBLEM AND THE COULD ALSO NOT BE DIAGNOSED. AT THE TIME THE DEALER TOLD ME THAT I COULD HAVE THE SOFTWARE UPGRADED AND THAT WOULD BE A CHARGE TO ME OR I COULD HAVE THE INJECTORS CHANGED OUT AND THAT WOULD BE COVERED UNDER THE EXTENDED WARRANTY. THE WERE CHARGING ACCORDING TO HOW THEY WERE GOING TO FIX THE PROBLEM, NOT ON THE ISSUE ITSELF. VW SENT ME THE PAPERWORK IN APRIL OF 2015 TO GET MY MONEY BACK. THE DEALER RECOMMENDED CHANGING THE MDI DISPLAY, BUT WAS NOT SURE THIS WOULD FIX THE PROBLEM. MY CONCERN IS THAT THERE IS AN ISSUE THAT VOLKSWAGEN CANNOT DIAGNOSE THAT COULD POSSIBLY TURN INTO A SAFETY ISSUE WITH THE CAR STALLING. *TR
Engine, Fuel/propulsion system, Mar 27, 2015
I WAS DRIVING MY 2010 VW JETTA TDI IN A PARKING LOT, SLOWING DOWN AT LESS THAN 5 MPH TO STOP. ALL OF A SUDDEN, THE ENGINE STALLED WITHOUT WARNING. NO WARNING OR CHECK ENGINE LIGHTS CAME ON AT ALL. I HAD TO PUT THE CAR INTO PARK TO RESTART IT. SINCE THIS INCIDENT, THE ENGINE SEEMS TO BE SPUTTERING AT LOW SPEEDS. *TR