2010 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 875 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Jetta model years with reports.
Of the 2010 reports, 24 involved a crash and 5 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Representative owner complaints: engine
190 reports, newest first. Show all
Engine and engine cooling, Fuel system, Diesel, Mar 19, 2015
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT PREVIOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE WARNING LIGHT NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,208. UPDATED 4/30/15*CN UPDATED 05/05/15
Engine, Fuel/propulsion system, Mar 10, 2015
WHILE DRIVING, GLOW PLUG INDICATOR FLASHED RAPIDLY, INDICATING ENGINE MALFUNCTION. CAR EXPERIENCED A REDUCTION IN POWER. AFTER PARKING IN PARKING LOT, CAR STARTED UP AND APPEARED INITIALLY OK, BUT THEN EXPERIENCED TOTAL ENGINE FAILURE AFTER DRIVING <300 FEET. CAR WAS TOWED TO MECHANIC. MECHANIC INDICATES THAT METAL FRAGMENTS/FLAKES WERE FOUND DISTRIBUTED THROUGHOUT FUEL SYSTEM/ENGINE, CONSISTENT WITH FAILURE OF HIGH PRESSURE FUEL PUMP. MECHANIC STATED THAT THIS CONDITION WAS CONSISTENT WITH PICTURES/DESCRIPTION FOUND IN TECHNICAL SERVICE BULLETIN 23 14 03.
Power train, Engine, Feb 18, 2015
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 50 MPH, THE SHIFT LEVER INDEPENDENTLY SHIFTED TO NEUTRAL AND BACK INTO DRIVE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE SPARK PLUGS AND IGNITER COIL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Engine, Jan 26, 2015
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 37 MPH, THE ENGINE AND THE GLOW PLUG SYSTEM WARNING LIGHTS ILLUMINATED. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO A IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Power train, Engine, Fuel/propulsion system, Jan 22, 2015
WHILE DRIVING HOME FROM WORK, ABOUT 30 MINUTES INTO A 40 MINUTE DRIVE, DRIVING ABOUT 30 MPH, IN 16 DEGREE F WEATHER, MY VEHICLE, A DIESEL WITH A 6 SPEED MANUAL TRANSMISSION SUDDENLY STALLED. I WAS ABLE TO ENGAGE THE CLUTCH, GO TO A LOWER GEAR, RELEASE THE CLUTCH AND RE-START THE ENGINE. WITH THE ENGINE BUCKING AND HESITATING, I WAS ABLE TO DRIVE THE REST OF THE WAY HOME. THE NEXT MORNING, THE VEHICLE WOULD NOT START. I HAD IT TOWED TO A VW REPAIR SHOP WHERE THEY FOUND A COMPLETELY BLOCKED INTERCOOLER, FULL OF ICE. DOING SOME RESEARCH, I HAVE FOUND THAT VW HAS A TSB TO CORRECT INTERCOOLER ICING, WHICH INVOLVES REPLACING THE ORIGINAL FACTORY UNIT WITH A NEW INTERCOOLER DESIGN. AS I LOOKED ON VW FORUMS, I FOUND THAT MANY DRIVERS HAVE HAD SIMILAR UNPREDICTABLE FAILURE DUE TO INTERCOOLER ICING. WHEN I REQUESTED VW CORRECT THIS DESIGN FLAW AT THEIR EXPENSE, THEY REFUSED, CLAIMING THE VEHICLE IS OFF WARRANTY. I WOULD LIKE NHTSA TO LOOK INTO THIS, AS I FEEL VW NEEDS TO EITHER MAKE A SAFETY RECALL, OR CORRECT THE PROBLEM ON ANY CAR ON WHICH IT OCCURS. THIS PROBLEM STRIKES ME AS SIMILAR TO THE RECENT GM IGNITION KEY FAILURE ISSUE. THANK YOU FOR YOUR CONSIDERATION. *TR
Engine, Fuel/propulsion system, Jan 13, 2015
WENT TO START AND LOUD CLUNK NOISE & ENGINE WOULD NOT TURN OVER. SEVERAL PIECES IF ICE WERE FOUND IN TURBO INTERCOOLER AREA. IN SHOP NOW. KNOWN DESIGN DEFICIENCY THAT VW NEVER INFORMED US ABOUT. $1800 TO IMPLEMENT TECH BULLETIN WITH NO REIMBURSEMENT FROM VW, THAT IS IF ENGINE IS NOT RUINED. *TR
Engine, Dec 27, 2014
I WAS DRIVING TO WORK IN MY 2010 VW JETTA SPORTSWAGEN TDI AND WAS IN A MIDDLE OF AN S TURN WHEN MY CAR SHUT OFF, AS I WAS COASTING I TRIED TO RESTART MY CAR, WHEN I DID SO MY STEERING DID NOT WORK. I WAS ABLE TO NEGOTIATE THE S TURN, BUT MY CAR WOULD NOT TURN ON. I HAD IT TOWED TO MY DEALER AND THEY CHECKED IT OUT AND SAID THAT THERE IS WATER IN THE INNER COOLER DUE TO CONDENSATION FROM THE AIR INTAKE. TO ME THIS SOUNDS LIKE A DESIGN FLAW SINCE WHEN I INQUIRED WHAT WILL PREVENT THIS FROM HAPPENING AGAIN, THEY RESPONDED THAT THE AIR INTAKE PART HAS BEEN REDESIGNED TO PREVENT THIS FROM HAPPENING AGAIN. THIS WAS A VERY SCARY ORDEAL. IF I DID NOT HAVE MY WITS ABOUT ME I COULD HAVE ENDED IN THE WOODS, LUCKILY I WAS ABLE TO NAVIGATE THE S TURN. WHEN I CONTACTED VOLKSWAGEN THEY WHERE WILLING TO PAY 75% OF THE COST EVEN THOUGH I REQUESTED THAT THEY SHOULD COVER THE WHOLE REPAIR. REGARDLESS, I AM CONCERNED WHAT HAPPENED TO ME COULD HAPPEN TO SOMEONE ELSE WITH A LESS FAVORABLE OUTCOME. WHAT IF THIS HAPPEN WHILE CROSSING AN INTERSECTION? I AM HOPING THAT YOU ARE ALREADY RESEARCHING THIS ISSUE FOR A RECALL, IF NOT I HOPE YOU WILL LOOK INTO THIS ISSUE. THANK YOU FOR READING MY COMPLAINT. *TR
Fuel system, Diesel, Engine, Dec 9, 2014
I WAS DRIVING MY VW JETTA TDI ON A LOCAL SURFACE STREET IN HEAVY TRAFFIC WHEN MY CAR DIED WITH NO WARNING AND INITIALLY WOULD NOT RESTART. FORTUNATELY I HAD ENOUGH MOMENTUM TO COAST TO THE SIDE OF THE ROAD TO AVOID BEING IN AN ACCIDENT. I WAS ABLE TO RESTART THE CAR AND RESUME AFTER A FEW MOMENTS. THIS HAS HAPPENED ONCE MORE AND IS DISCONCERTING. I ALWAYS PURCHASE FUEL FROM NAME-BRAND AND HIGH-VOLUME GAS STATIONS. I BELIEVE THIS TO BE RELATED TO NHTSA ACTION NUMBER : EA11003. *TR
Engine, Dec 6, 2014
THE ENGINE SPONTANEOUSLY STOPPED RUNNING WHILE DRIVING. I WAS ENTERING AN INTERSECTION, TURNING LEFT, AND PUT IN THE CLUTCH TO DOWN-SHIFT (MANUAL TRANSMISSION) AND THE ENGINE STOPPED AS SOON AS THE CLUTCH PEDAL WENT DOWN, AS IF I HAD TURNED OFF THE KEY. THE ENGINE STARTER WOULD NOT RE-ENGAGE UNTIL I FIGURED OUT I HAD TO TURN THE IGNITION ALL THE WAY OFF THEN BACK TO THE START POSITION TO ENGAGE THE STARTER. THE ENGINE RE-STARTED NORMALLY AT THAT POINT AND RAN FINE FOR THE REST OF THAT TRIP. THE ENGINE HAS DONE THE SAME THING ABOUT SIX OR EIGHT TIMES SINCE THEN, THE MOST RECENT TIME BEING ABOUT TWO WEEKS AGO. THIS CAN MAKE IT QUITE INTERESTING, TURNING AT AN INTERSECTION WITH ONCOMING TRAFFIC AND HAVING TO TAKE A HAND OFF THE STEERING WHEEL TO DO THE COMPLICATED RE-START - IF THE DRIVER WERE TO PANIC A RE-START WOULD NOT HAPPEN. SOMETIMES THE ENGINE ALSO RUNS VERY ROUGH, ESPECIALLY AT IDLE, AND WILL NOT ACCELERATE THE CAR - THIS HAS BEEN A PROBLEM WHEN TURNING ONTO A STREET OR HIGHWAY AND NEEDING TO GET UP TO SPEED TO NOT GET HIT WHILE MERGING WITH TRAFFIC. THE ENGINE ALSO IDLES ROUGH PERIODICALLY BUT THAT HAS NOT BEEN A SAFETY CONCERN ALTHOUGH IT MIGHT BE RELATED TO THE OTHER PROBLEMS. THESE PROBLEMS HAPPEN AT ALL ENGINE AND AIR TEMPERATURES - HOT OR COLD, AND EVEN WHEN THE ENGINE IS FULLY WARMED UP. MULTIPLE DEALERS AND THIRD-PARTY REPAIR SHOPS HAVE BEEN UNABLE TO FIND THE CAUSE OF THIS PROBLEM; NO ERROR CODES ARE SHOWN BY THE ENGINE CONTROL COMPUTER AND IT HAPPENS INFREQUENTLY ENOUGH THEY HAVE NOT BEEN ABLE TO REPRODUCE THE PROBLEM THEMSELVES. *TR
Electrical system, Vehicle speed control, Engine, Dec 6, 2014
I HAVE A 2010 JETTA WOLFSBURG 2.0 TURBO. I HAVE HAD NOTHING BUT PROBLEMS WITH IT AND THE DEALER CAN'T SEEM TO HELP ME. THE DOORS WON'T LOCK OR UNLOCK CONSISTENTLY WITH THE KEY FOB. WHEN I LOCK IT, THE HORN BEEPS TO LET ME KNOW THE ALARM IS ON, BUT THE DOORS DON'T LOCK! NOT EVEN MANUALLY. IF I OPEN THE DOOR, THE ALARM SOUNDS, BUT THE DOORS WON'T LOCK! THE TOUCHSCREEN RADIO MADE A POPPING SOUND ABOUT 5 DAYS AGO AND WENT COMPLETELY BLACK. THE RADIO IS HOOKED UP TO THE CAR'S BLUE TOOTH SO THAT IS NOT WORKING EITHER. NO HANDS FREE TALKING FOR ME! I ALSO PAID A LOT OF MONEY TO HAVE A LIFETIME SUBSCRIPTION TO SIRIUS SATELLITE RADIO FOR THAT CAR. THAT SUCKS! THE BLINKERS DON'T WORK PROPERLY. IF I PUT MY LEFT BLINKER ON, THE RIGHT ONE GOES ON AND VICE VERSA. MY EXPENSIVE KEY, BROKE OFF IN THE IGNITION RANDOMLY. THE CAR STALLS WHILE IDLING. THE GAS PEDAL GETS STUCK IN THE "UP" POSITION CAUSING ME TO LOSE ACCELERATION ON THE HIGHWAY AND BARELY BE ABLE TO MOVE. MY CHECK ENGINE LIGHT IS CONSTANTLY GOING ON AND OFF FOR NO APPARENT REASON. IT IS ONE THING AFTER ANOTHER. THE CAR IS ONLY 4 YRS OLD! THESE ARE SAFETY ISSUES THAT IT SEEMS LOTS OF VW OWNERS ARE HAVING. HAVING NO LOCKING DOORS, OR DOORS THAT WON'T UNLOCK, NO ALARM, NO RADIO/BLUETOOTH, FAULTY BLINKERS, AND A STICKY GAS PEDAL ARE ALL DANGEROUS! I LEFT MY CAR AT THE DEALER FOR A WHOLE DAY AND THEY SAID "HMMMM......IT'S A MYSTERY" UM....WHAT! FROM WHAT I CAN SEE, I SHOULD BE EXPECTING MY CAR BATTERY TO DIE ANY DAY NOW DUE TO THE RADIO. LEMON! *TR
Engine, Dec 3, 2014
VEHICLE LOST POWER IN HEAVY TRAFFIC, 50 MPH SPEED ZONE. CHECK ENGINE LIGHT ILLUMINATED, LOSS OF TURBO BOOST WITH RESULTANT LACK OF ABILITY TO MAINTAIN SPEED. INTERNET SEARCH SUGGESTS A WIDESPREAD PROBLEM INVOLVING ICING AND WATER INGESTION THROUGH THE INTERCOOLER IN COLD WEATHER OPERATIONS. APPARENTLY MAY RESULT IN ENGINE DESTRUCTION. THE SAFETY RAMIFICATIONS ARE OBVIOUS AND IT IS MY UNDERSTANDING VOLKSWAGEN HAS BEEN RELUCTANT TO HONOR POWERTRAIN WARRANTY COVERAGE. MY DEALER QUOTED $1100 TO REPAIR WITH A RETRO-FIT KIT. TO PROTECT THE OWNER'S INVESTMENT AND TO RECTIFY AN OBVIOUS SAFETY ISSUE, I FEEL A RECALL IS IN ORDER. *JS
Engine and engine cooling, Electrical system, Oct 25, 2014
BOTH EXHAUST PRESSURE SENSORS MALFUNCTIONED CAUSING VEHICLE INDICATOR LAMP TO ILLUMINATE AND FAILED EMISSIONS TEST. QUOTED $595.00 FOR REPAIR WORK, AFTER REPAIRS VEHICLE STILL WILL NOT PASS EMISSIONS TEST. *TR
Power train, Engine, Fuel/propulsion system, Sep 25, 2014
VEHICLE WILL STALL GOING FROM REVERSE TO DRIVE OR FROM PARK TO DRIVE. ALSO FROM WHILE ACCELERATING THERE IS SPUTTERING THAT I NEED TO RELEASE THE ACCELERATOR AND THEN APPLY AGAIN TO KEEP IT FROM STALLING. *TR
Engine, Fuel/propulsion system, Sep 19, 2014
ON MY WAY HOME FROM WORK I WAS CRUISING DOWN AT THE INTERSTATE WITH THE CAR ON CRUISE CONTROL. EVERYTHING WAS FINE THE FIRST 45 MINUTES OF DRIVING THEN ALL OF A SUDDEN MY GLOWPLUG LIGHT ILLUMINATED AND STARTED FLASHING MEANING ENGINE MALFUNCTION. MY VEHICLE STARTED LOSING SPEED ALL OF A SUDDEN ON THE INTERSTATE WHICH COULD HAVE EASILY CAUSED A CRASH. LUCKILY I PULLED THE VEHICLE OVER ON THE SIDE OF THE ROAD AND THE VEHICLE JUST STALLED OUT ON ME. NOW VOLKSWAGEN IS SAYING THE HIGH PRESSURE FUEL PUMP SENT METAL SHARDS INTO THE FUEL SYSTEM AND IT ALL NEEDS REPLACED AND THEY WILL CHARGE ME 8000 DOLLARS. I CANNOT BE BLAMED FOR THE FAILURE OF A FUEL PUMP ON A CAR WITH 40000 MILES.I NEVER ALLOW THE TANK TO GO BELOW 1/4 OF A TANK. THERE HAVE MULTIPLE REPORTS OF PEOPLES HIGH PRESSURE FUEL PUMP GOING OUT AND SENDING METAL SHARDS INTO THE FUEL SYSTEM. THIS IS VERY DANGEROUS AND COULD GET SOMEONE VERY HURT OR COULD POSSIBLY RESULT IN DEATH. SOMETHING NEEDS TO BE DONE ABOUT THIS. *TR
Electrical system, Engine, Sep 16, 2014
WAS BACKING OUT OF A PARKING SPACE AND THEN PLACING THE CAR INTO DRIVE. AS I PRESSED THE ACCELERATOR TO PULL AWAY, THE CAR STARTED SPUTTERING LIKE IT WANTED TO STALL OUT. IMMEDIATELY TOOK IT TO DEALER FOR SCAN AND NO CODES FOUND. CAR HAS DONE THIS SINCE AND NO CODES AGAIN. LAST INCIDENCE WAS LAST WEEK AND AS I PRESSED THE ACCELERATOR, THE CAR SPUTTERED SO I LEFT OFF THE GAS. UPON PRESSING THE GAS PEDAL AGAIN, CAR SHUT OFF AND THE BATTERY LIGHT ON THE CAR CAME ON. PLACED CAR IN PARK AND IT STARTED WITH NO INCIDENT FROM THERE. TOOK THE VEHICLE TO DEALERSHIP AND AGAIN NO CODES SO THEY WILL NOT REPAIR. I AM SCARED THIS CAR WILL SHUT OFF IN TRAFFIC LEAVING ME IN THE MIDDLE OF THE ROAD. STILL WAITING ON A DECISION FROM VWOA REGARDING THE SAFETY AND DRIVEABILITY OF THE CAR. *TR
Service brakes, Engine, Sep 2, 2014
DRIVING ON 2ND LANE OF FREEWAY. SUDDEN LOSS OF POWER - ALL WARNING LIGHTS COME ON DASHBOARD ACCOMPANIED BY BELLS AND DINGS. PULLED OVER TO SIDE OF ROAD - FORTUNATELY TRAFFIC NOT HEAVY. ENGINE WAS STILL RUNNING HOWEVER NO FORWARD MOVEMENT WHEN PUSHING ACCELERATOR PEDAL - ENGINE JUST REVVED. TURNED CAR OFF THEN RESTARTED. WARNING LIGHTS STILL FLASHED BUT WAS ABLE TO PUT CAR INTO DRIVE AND START ROLLING - VEHICLE WAS IN "LIMP" MODE HOWEVER AND WOULD NOT GO OVER 10 MPH. VEHICLE WAS TOWED TO DEALERSHIP WHERE IT WAS DIAGNOSED AND THE ECU RESET. DEALERSHIP UNABLE TO RECREATE PROBLEM. ON 8/16/14 THE SAME THING HAPPENED AS I WAS PULLING OUT OF MY DRIVEWAY. THE VEHICLE WAS AGAIN TOWED TO DEALERSHIP WHERE IT WAS DIAGNOSED WITH A FAULTY ABS CONTROL UNIT FOR AN ESTIMATED 2500.00. *TR
Engine, Fuel/propulsion system, Sep 1, 2014
DRIVING AROUND CITY STREET. JETTA BEGAN TO LOSE POWER AND THE GLOW BULB INDICATOR BEGAN FLASHING. AFTER TURNING OFF AND RESTARTING THE CAR I DROVE FOR ANOTHER TWO BLOCKS THEN THE GLOW BULB INDICATOR CAME ON AGAIN PAIRED THIS TIME WITH THE RED BATTERY INDICATOR. AFTER THAT THE CAR ROLLED TO A STOP AND WOULD NOT TURN BACK OVER. *TR
Steering, Service brakes, Engine, Aug 27, 2014
WHEN I APPROACHED A RED LIGHT I PUSHED THE CLUTCH IN AND STARTED TO SLOW DOWN. I WAS IN THE TURN LANE AND THERE WAS AN OPENING AS I STARTED MOVING FEET FROM CLUTCH TO FUEL PEDAL. THE CAR LURCH AND CAME TO A STOP. THE CAR HAD DIED WHILE I WAS SLOWING DOWN TO GET IN THE TURN LANE. I HAVE CALLED THE VW DEALER AND THEY HAVE NO IDEA ON WHY THE CAR DID AND IS STILL DOING THIS. I DON'T FEEL IT IS SAFE FOR ME OR FOR MY FAMILY, I AM A FIREFIGHTER AND I REALLY TRULY BELIEVE THAT THE CAR IS GOING CAUSE AN ACCIDENT OR KILL US. THE CAR HAS SHUT OFF ON ITS OWN OVER TWENTY TIMES IN THE LAST FEW MONTHS. IT DOESN'T HAPPEN EVERY TIME THAT THE CLUTCH IS DEPRESSED, SOME DAYS IT DOESN'T DO IT AT ALL. OTHER DAYS IT IS EVERY TIME OR EVERY OTHER STOP. WHEN TRAVELING AT HIGHWAYS SPEEDS THE JETTA LURCHES LIKE IT IS OUT OF FUEL EVEN THOU IT HAS A FULL TANK. ALL OF THE CARS MAINTANCE IS UP TO DATE PER THE DEALER. *TR
Fuel system, Diesel, Engine, Aug 22, 2014
FAILURE OF THE HIGH PRESSURE FUEL PUMP IN A VW JETTA SPORTSWAGEN TDI. VOLKSWAGEN MADE THE REPAIRS UNDER WARRANTY, FOR WHICH I AM APPRECIATIVE. HOWEVER, I AM CONCERNED IT WILL HAPPEN AGAIN. *TR
Engine and engine cooling, Fuel system, Diesel, Aug 20, 2014
HAD DRIVEN JUST A FEW MILES AND WAS COMING UP TO A STOP AT A MAJOR INTERSECTION IN HEAVY TRAFFIC. GLOW PLUG LIGHT LIT FOR A SECOND AND ENGINE IMMEDIATELY STOPPED. ENGINE WOULD CRANK, BUT WOULD NOT START. HAVE BEEN TOLD THE PROBLEM IS THE HIGH PRESSURE FUEL PUMP. I DRIVE LONG DISTANCE IN THIS CAR AT ALL TIMES OF DAY. THE CAR DIED IMMEDIATELY, LEAVING ME IN THE MIDDLE OF THE STREET. VERY DANGEROUS. *TR
Engine and engine cooling, Aug 8, 2014
7/6/13 AC NOT WORKING AT ALL. ALL MAJOR COMPONENTS OF THE AC-COMPRESSOR AND DRIER- WERE REPLACED 7/18/2013 BY VW. AC WORKED FINE FOR REST OF 2013 SEASON. MAY 2014 DELAYED/INTERMITTENT COOLING IN LAS VEGAS, NV. 6/18/14 TOOK TO VW IN HENDERSON, NV AND TOLD THAT THERE WAS A LEAK IN THE SYSTEM. WARRANTY IS 12 MONTHS/12K- 16+K MILES PUT ON CAR BY THE TIME I TOOK IT TO VW IN 6/14-THEREFORE NO WARRANTY. VW RECHARGED SYSTEM AND COOL/COLD AIR BLOWING WHEN TEMPERATURE OUTSIDE IS UNDER 105 DEGREES. WHEN OUTSIDE TEMP IS 105+DEGREES- AC CUTS IN AND OUT-2 MIN ON/10 OFF/REPEAT. TOOK IT TO VW SERVICE FOR AC DIAGNOSTIC ON THURS 8/7/14 AT 10AM AND GOT THE CAR BACK 8/8/14 AT 4PM. VW SAYING THAT THE WHOLE AC UNIT NEEDS TO BE REPLACED-AC COMPRESSOR, DRIER, CONDENSER, RECEIVER, ACCUMULATOR. VW OF AMERICA WAS CONTACTED AND REGIONAL MANAGER WILL NOT ASSIST WITH COST OF REPAIR-$2300. REASON: THE CAR HAS 93K MILES ON IT. AN AC SYSTEM SHOULD LAST LONGER THAN 3 1/2 YEARS (CAR BOUGHT 12/09) AND THEN WHEN MAJOR COMPONENTS REPLACED-AC COMPRESSOR- THEY SHOULD LAST LONGER THAT 10 MONTHS REGARDLESS OF HOW MANY MILES WAS PUT ON THE VEHICLE. THE AC IN THE VW CARS HAVE A KNOWN PROBLEM WITH THE COMPRESSOR, REFRIGERANT CONTROL VALVE, AND FANS. SEE THE VW FORUMS FOR THE NUMBER OF COMPLAINTS ON THE AC SYSTEM. VW NEEDS TO BE INVESTIGATED. *TR
Engine, Fuel/propulsion system, Aug 5, 2014
WAS DRIVING MY 2010 VW JETTA SPORTWAGON TDI AT APPROX. 55 MILES PER HOUR WHEN MY SERVICE ENGINE LIGHT CAME ON AND GLOW PLUGS STARTED FLASHING. CAR BEGAN TO BUCK AS IF NOT GETTING ANY FUEL THROUGH THE SYSTEM. CAR STALLED OUT ON HIGHWAY WITHIN A MINUTE OF THE SERVICE LIGHTS FLASHING AND WILL NOT RESTART. LUCKILY THE CARS BEHIND ME BARELY AVOIDED HITTING ME AS THERE WAS ZERO WARNING. HAD TO BE TOWED TO MY GARAGE, EXPECT DIAGNOSIS TOMORROW BUT AFTER READING UP ON OTHER COMPLAINTS I AM PRETTY SURE THEY WILL REPORT BACK THAT IT IS A HPFP ISSUE AND THE SYSTEM WILL NEED REPLACED. *TR
Electrical system, Engine, Jul 28, 2014
DRIVING ALONG WHEN A WARNING LIGHT CAME ON( EPC) WHICH IS ELECTRONIC POWER CONTROL. ON MY WAY TO THE DEALER NOW. *JS
Fuel system, Diesel, Engine, Jul 23, 2014
2010 JETTA TDI. DRIVING ON ROAD AT ABOUT 35 MPH WHEN CAR SUDDENLY STALLED. GLOW PLUG LIGHT FLASHES, "SERVICE ENGINE NOW" ON DISPLAY. TRAFFIC WAS LIGHT AND SPEED WAS ENOUGH TO COAST TO SAFE LOCATION. CAR WOULD NOT RESTART. TOWED TO DEALER. DEALER REPLACED SOME RELAY PART BUT.... THE VERY NEXT DAY SAME THING. CAR DIED WHILE DRIVING. SAME SYMPTOMS AS ABOVE. AGAIN NO WARNING PRIOR TO STALLING. TOWED TO DEALER. DEALER HAD CAR FOR A FEW DAYS BUT COULD NOT FIND OR REPRODUCE PROBLEM. CHECKED GROUND CONNECTIONS AS ADVISED FROM VWOA TECHNICAL ASSISTANCE. RETURNED CAR TO ME WITH A 'LET'S WAIT AND SEE' ATTITUDE. THIRD TIME, ABOUT 1500 MILES LATER, SAME THING. THIS TIME ON HIGHWAY TRAVELING AT ABOUT 45 MPH IN HEAVY TRAFFIC. CAR TOWED TO DIFFERENT DEALER. AT THE MOMENT THEY CAN'T DIAGNOSE OR REPRODUCE PROBLEM. MY OPINION IS SOME FAULT IS TELLING COMPUTER TO KILL ENGINE. AS A SAFETY ISSUE, I WOULD THINK ENGINE SHOULD REMAIN RUNNING SO THAT I CAN SAFELY DRIVE OFF THE ROAD AND OUT OF TRAFFIC AND HARMS WAY. IF THIS ASSUMPTION IS CORRECT, THEN THERE HAS TO BE A LIMITED NUMBER OF REASONS WHY ENGINE SHOULD STALL, INSTEAD OF GOING INTO 'LIMP MODE.' MY RESEARCH FOUND REFERENCE TO PE10034, BUT CAN'T FIND ARTICLE. THREE TIMES CAR STALLS WITHOUT WARNING. ALL 3 TIMES ON ROAD. THIS IS A SAFETY CONCERN, AND LOCAL DEALERS SEEM HESITANT TO REQUEST HELP FROM VWOA TA. DEALER 1 DID CONTACT VWOA TA FOR SUPPORT AND GUIDED FAULT FINDING DIDN'T FIND ANYTHING. DEALER 2 STILL HAS NO CLUE. NO MANDATES ON LOCAL VW DEALERS, BY VWOA, TO KEEP AND SHARE SERVICE RECORDS BEYOND WARRANTY PERIOD, ON NATIONAL DATABASE, SO OTHER DEALERS HAVE NO IDEA WHAT FIRST DEALER DID. KEEPING ALL DEALER SERVICE RECORDS ON NATIONAL DB WILL HELP SPOT ISSUES SOONER. DEALER 2 WILL HOPEFULLY ASK VWOA TA FOR SUPPORT BEYOND WHAT DEALER 1 DID. IS THERE AN ESCALATION FOR THIS? WHAT ARE MY OPTIONS? *TR
Electrical system, Engine, Fuel/propulsion system, Jul 6, 2014
I WAS DRIVING ON THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON. THE VEHICLE WOULD NOT HOLD SPEED OR ACCELERATE. I PULLED OFF THE HIGHWAY AND THE VEHICLE STALLED OUT AND WOULD NOT RESTART. WE REPLACED THE HIGH PRESSURE FUEL PUMP AND FUSE BOX. THE CAR STILL WILL NOT START AFTER A NEW FUEL PUMP AND FUSE BOX, AND WE HAVE BEEN TOLD THAT THE WIRING HARNESS NEEDS TO BE REPLACED. *JS