2010 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 875 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Jetta model years with reports.
Of the 2010 reports, 24 involved a crash and 5 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Representative owner complaints: engine and engine cooling
71 reports, newest first. Show all
Engine and engine cooling, Fuel system, Diesel, Mar 19, 2015
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT PREVIOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE WARNING LIGHT NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,208. UPDATED 4/30/15*CN UPDATED 05/05/15
Engine and engine cooling, Electrical system, Oct 25, 2014
BOTH EXHAUST PRESSURE SENSORS MALFUNCTIONED CAUSING VEHICLE INDICATOR LAMP TO ILLUMINATE AND FAILED EMISSIONS TEST. QUOTED $595.00 FOR REPAIR WORK, AFTER REPAIRS VEHICLE STILL WILL NOT PASS EMISSIONS TEST. *TR
Engine and engine cooling, Fuel system, Diesel, Aug 20, 2014
HAD DRIVEN JUST A FEW MILES AND WAS COMING UP TO A STOP AT A MAJOR INTERSECTION IN HEAVY TRAFFIC. GLOW PLUG LIGHT LIT FOR A SECOND AND ENGINE IMMEDIATELY STOPPED. ENGINE WOULD CRANK, BUT WOULD NOT START. HAVE BEEN TOLD THE PROBLEM IS THE HIGH PRESSURE FUEL PUMP. I DRIVE LONG DISTANCE IN THIS CAR AT ALL TIMES OF DAY. THE CAR DIED IMMEDIATELY, LEAVING ME IN THE MIDDLE OF THE STREET. VERY DANGEROUS. *TR
Engine and engine cooling, Aug 8, 2014
7/6/13 AC NOT WORKING AT ALL. ALL MAJOR COMPONENTS OF THE AC-COMPRESSOR AND DRIER- WERE REPLACED 7/18/2013 BY VW. AC WORKED FINE FOR REST OF 2013 SEASON. MAY 2014 DELAYED/INTERMITTENT COOLING IN LAS VEGAS, NV. 6/18/14 TOOK TO VW IN HENDERSON, NV AND TOLD THAT THERE WAS A LEAK IN THE SYSTEM. WARRANTY IS 12 MONTHS/12K- 16+K MILES PUT ON CAR BY THE TIME I TOOK IT TO VW IN 6/14-THEREFORE NO WARRANTY. VW RECHARGED SYSTEM AND COOL/COLD AIR BLOWING WHEN TEMPERATURE OUTSIDE IS UNDER 105 DEGREES. WHEN OUTSIDE TEMP IS 105+DEGREES- AC CUTS IN AND OUT-2 MIN ON/10 OFF/REPEAT. TOOK IT TO VW SERVICE FOR AC DIAGNOSTIC ON THURS 8/7/14 AT 10AM AND GOT THE CAR BACK 8/8/14 AT 4PM. VW SAYING THAT THE WHOLE AC UNIT NEEDS TO BE REPLACED-AC COMPRESSOR, DRIER, CONDENSER, RECEIVER, ACCUMULATOR. VW OF AMERICA WAS CONTACTED AND REGIONAL MANAGER WILL NOT ASSIST WITH COST OF REPAIR-$2300. REASON: THE CAR HAS 93K MILES ON IT. AN AC SYSTEM SHOULD LAST LONGER THAN 3 1/2 YEARS (CAR BOUGHT 12/09) AND THEN WHEN MAJOR COMPONENTS REPLACED-AC COMPRESSOR- THEY SHOULD LAST LONGER THAT 10 MONTHS REGARDLESS OF HOW MANY MILES WAS PUT ON THE VEHICLE. THE AC IN THE VW CARS HAVE A KNOWN PROBLEM WITH THE COMPRESSOR, REFRIGERANT CONTROL VALVE, AND FANS. SEE THE VW FORUMS FOR THE NUMBER OF COMPLAINTS ON THE AC SYSTEM. VW NEEDS TO BE INVESTIGATED. *TR
Engine and engine cooling, Fuel system, Diesel, Fuel/propulsion system, May 13, 2014
I HAD WHAT APPEARS TO BE A FUEL SYSTEM FAILURE. I WAS TURNING LEFT AFTER STOPPING AT A RED LIGHT. I WAS TRAVELING AT @20 MPH. 100 YARDS DOWN THE BLOCK, THE ENGINE LOST POWER, THE CHECK ENGINE LIGHT CAME ON, AS DID THE DIESEL COIL ICON. THE CAR WAS DEAD INSTANTLY. THERE WAS NO WARNING, NO GRADUAL FAILURE, NO TIME TO GET OUT OF THE STREET. PLEASE NOTE, I HAD MY VEHICLE REGULARLY SERVICED AT THE VW DEALERSHIP, INCLUDING INSTALLING THE FUEL INTAKE COUPLING THAT WAS THE SUBJECT OF A RECALL ABOUT A YEAR AGO. THE SERVICE MANAGER SAID THERE WAS SOME BAD DIESEL GOING AROUND IN THE COUNTY WHERE I LIVE, BUT WHEN PRESSED ADMITTED THE BAD FUEL HAD NOT BEEN TRACED TO ANY PARTICULAR BRAND, BUT HAD APPEARED RANDOMLY. HE DID SAY THAT MY ENTIRE FUEL SYSTEM WOULD BE REPLACED ON VW'S DIME, EVEN THOUGH I AM LONG OUT OF WARRANTY, AND THAT IT COULD TAKE 2 DAYS TO A WEEK TO PERFORM THE SERVICE. THERE IS NOTHING ON VW'S WEBSITE ABOUT THIS PROBLEM, NOR ARE THERE REPORTS OF BAD DIESEL FUEL IN THE COUNTY. THE BLOGOSPHERE HAS REPORTS OF PROBLEMS IN THE DESIGN OF THE HIGH PRESSURE FUEL PUMP THAT CAUSES IT TO BREAK DOWN AND SHED BITS OF METAL THROUGHOUT THE FUEL SYSTEM. I AM VERY LUCKY THAT THIS HAPPENED AT 20 MPH ON A TOWN STREET IN THE MIDDLE OF THE MORNING AND NOT AT 65 MPH ON A HIGHWAY WITH LOTS OF TRAFFIC. I AM GLAD VW IS COVERING THE COST OF REPAIRS. BUT I HAVE PERSONALLY RECOMMENDED THIS OTHERWISE TERRIFIC CAR TO MANY PEOPLE, SOME OF WHOM HAVE CHOSEN TO BUY IT. I AM NOW WORRIED THAT SOMEONE MIGHT GET DEAD BECAUSE OF THIS, ESPECIALLY SINCE VW IS EVIDENTLY ONLY CORRECTING THIS DESIGN PROBLEM AFTER AN ENTIRE SYSTEM FAILURE. I AM ALSO UNABLE TO CONFIRM THAT VW ENGINEERS HAVE REDESIGNED THE FUEL PUMP THAT THEY ARE IN THEORY INSTALLING IN MY CAR AS A REPAIR. DO YOU HAVE ANY INFORMATION? *TR
Engine and engine cooling, Fuel system, Gasoline, Feb 27, 2014
VEHICLE STALED OUT WITH COMPLETE LOSS OF POWER, WOULD NOT RESTART. HAD CAR TOWED TO VW DEALER, AND IT TOOK 8 DAYS FOR THEM TO FIX. THE HIGH PRESSURE FUEL PUMP FAILED AND CONTAMINATED THE WHOLE SYSTEM. IT WAS COVERED UNDER THE WARRANTY BUT I WAS LUCKY I WAS NOT ON THE HIGHWAY. IF THE 2010 JETTA WASN'T UNDER WARRANTY IT WOULD HAVE COST $4660.22 TO FIX IT.
Engine and engine cooling, Fuel system, Diesel, Electronic stability control (ESC), Fuel/propulsion system, Feb 14, 2013
ESP ERROR. CAR WOULD NOT START. CONDENSATION IN CHARGE AIR INTAKE SYSTEM CAUSED FAILURE IN ESP SYSTEM AND AIR INTAKE. *TR
Engine and engine cooling, Fuel system, Diesel, May 4, 2012, fire
TL* THE CONTACT OWNED A 2010 VOLKSWAGEN JETTA. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED FLAMES COMING FROM UNDER THE HOOD AREA. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE MANUFACTURER WAS CONTACTED AND SENT AN ENGINEER TO INSPECT THE VEHICLE AND DETERMINE A CAUSE OF FAILURE. THE ENGINEER DISCOVERED THAT THERE WERE LEAVES IN THE ENGINE, CAUSED BY RODENT INFESTATION, WHICH RESULTED IN THE FIRE. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED UNDER A VOLUNTARY RECALL FOR THE FUEL SYSTEM. THE CONTACT WAS CONCERNED THAT THE RECALL COULD HAVE BEEN RELATED TO THE FIRE AND DID NOT AGREE WITH THE ENGINEER'S FINDINGS. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. UPDATED 07/06/12 *BF UPDATED 07/16/12
Engine and engine cooling, May 4, 2012
I WAS AT A LIGHT IN FIRST GEAR AT A COMPLETE STOP. THE ENGINE WAS IDLING ROUGH. (NOT THE FIRST TIME, BUT VW COULDN'T FIND ANYTHING WRONG). THE RPM ON IDLING IS NORMALLY 800. IT WAS UP TO 1,000. IT SPUTTERED TWICE AND HICUPPED FROM 1000 TO 700 TO 1000 TO 700 IN THE PERIOD OF 3 SECONDS. MY CLUTCH WAS IN AS WAS THE BRAKE AND I WAS IN FIRST GEAR SINCE I WAS AT A LIGHT BUT AT A STANDSTILL. THE CAR SUBSEQUENTLY STALLED WITHOUT ME HAVING MOVED THE CAR. THE CAR RESTARTED AND I STILL DETECTED THE ROUGH IDLE. *TR
Engine and engine cooling, Apr 18, 2012
VEHICLE STALLED ON TWO SEPARATE OCCASIONS. IN MARCH THE CAR CUT OFF WHILE SITTING AT A LIGHT. ON 4/17/12, THE VEHICLE STALLED WHEN COMING TO A STOP FROM AN OFF RAMP. *JS
Engine and engine cooling, Mar 20, 2012
ICE IN THE AIR INTAKE CAUSED THE ENGINE TO VAPOR LOCK WHICH CAUSED A BENT PISTON ROD. DEALER IS GOING TO REMOVE THE FACTORY AIR INTAKE AFTER INSTALLING A NEW ENGINE UNDER WARRANTY AND CLAIMS THIS IS AN ENGINEERED FIX. DEALER ALSO SAID THAT VOLKSWAGEN IS WORKING ON SOME HEATER ADD ON IN THE POSSIBLE FUTURE. I SUSPECT THAT THE CURRENT FIX IS NOT A FIX AS THE TROUBLE WAS NOT WHEN DRIVING IT WAS AFTER THE CAR SET FOR A FEW DAYS AND ICE FORMED IN THE INTAKE. NHTSA SHOULD INVESTIGATE TO CONFIRM THE ENGINEERING ISSUE IS ADDRESSED CORRECTLY TO PROTECT CONSUMERS. *KB
Engine and engine cooling, Mar 13, 2012
ENGINE COMPLETELY AND SUDDENLY STALLED OUT AFTER STOPPING AT AN INTERSECTION. THE CAR WAS RESTARTED WITHOUT HESITATION OR DELAY. *TR
Engine and engine cooling, Mar 9, 2012
COMPLETE ENGINE SHUT-OFF, WITHOUT WARNING OR STUMBLING, INCLUDING ALL SUPPORT SYSTEMS (POWER STEERING AND BRAKES, ETC). NO DASH LIGHTS, ETC. AFTER 30 SECONDS, CAR RESTARTS. HAS NOW HAPPENED MULTIPLE TIMES. DEALER HAS EXAMINED AND OFFERS NO EXPLANATION OR FIX, BECAUSE THEY CAN'T "REPLICATE" THE PROBLEM, AND CAR THROWS NO CODES WHEN FAILURE OCCURS. THIS IS VERY DANGEROUS. THE SUDDENNESS OF THE FAILURE LEAVES LITTLE TIME TO PULL OFF THE ROAD, SOMETIMES FORCING DRIVER TO STOP IN THE MIDDLE OF THE ROAD! *TR
Engine and engine cooling, Fuel system, Diesel, Feb 15, 2012
WHEN SLOWING DOWN TO A STOP THE CAR HESITATES WHILE IDLING AND THEN WHEN YOU START TO PRESS THE GAS PEDAL TO GO IT HESITATES MORE AND ALMOST STALLS. THE COOLING FAN SEEMS TO RUN EXCESSIVELY AFTER TURNING OFF MOTOR. *TR
Engine and engine cooling, Power train, Jan 17, 2012
I HAVE HAD SEVERAL ISSUES IN THE PAST MONTH WITH MY VEHICLE EITHER STALLING IMMEDIATELY AFTER START (WHILE CLUTCH STILL DEPRESSED) OR SHORTLY AFTER DRIVING. VOLKSWAGEN HAS IDENTIFIED THIS AS AN ISSUE WITH THE INTERCOOLER; THERE IS A FLAW IN THE DESIGN THAT IS LETTING WATER INTO THE AIR PIPES WHICH IS COLLECTING AND FREEZING. THREE TIMES THIS HAPPENED IN TRAFFIC, ONE TIME WHILE CROSSING A LANE WITH ONCOMING TRAFFIC GOING 50MPH. VW DRAINED THE INTERCOOLER TWO WEEKS AGO AND SENT ME ON MY WAY BECAUSE THE PART IS BEING REDESIGNED AND IS ON BACKORDER. A WEEK LATER MY CAR FAILED SHORTLY AFTER LEAVING MY DRIVEWAY, STRANDING ME ON THE SIDE OF THE ROAD. I HAD TO HAVE IT TOWED BACK TO MY DRIVEWAY. VW DEALERSHIP AND CUSTOMER CARE WERE CLOSED FOR THE WEEKEND. MONDAY I HAD TO TAKE A TOW TRUCK RIDE 1.5 HOURS TO THE DEALERSHIP. THEY'VE DRAINED IT AGAIN AND WANT ME TO PICK IT UP BUT HAVE ACKNOWLEDGED THE ISSUE IS NOT FIXED. THEY ACKNOWLEDGE IT IS A KNOWN ISSUE, IT IS A SAFETY ISSUE, THE CAR IS UNDER WARRANTY AND YET THEY WANT ME TO PICK UP AN UNREPAIRED CAR BECAUSE VW DOES NOT HAVE PARTS TO REPAIR IT. I LIVE IN VERMONT, THE WINTERS ARE COLD, I CAN'T RISK GETTING INTO AN ACCIDENT BECAUSE MY CAR FAILS DUE TO WHAT VW CLAIMS IS A KNOWN ISSUE. *TR
Engine and engine cooling, Jan 16, 2012
THIS IS THE SECOND OCCURRENCE IN TWO WEEKS WHERE MY VW JETTA TDI AUTOMATIC (DSG) 2010 CAR WITH 58K MILES STALLED. I AM ORIGINAL OWNER, HAVE NO PREVIOUS ISSUES WITH THE CAR AND HAVE COMPLETED ALL REQUIRED MAINTENANCE. SYMPTOM. SHORTLY AFTER STARTING CAR AND COMMENCING TO DRIVE, THE ENGINE SPUTTERED AND STALLED WITH JUST OVER 100 FT OF MOTION. I PLACED THE CAR IN NEUTRAL AND WITH SLIGHT HESITATION, THE ENGINE STARTED AND I WAS ABLE TO RESUME NORMAL DRIVING. IN THE FIRST OCCURRENCE (APPROXIMATELY 1/5/12), THE CAR WAS PARKED OUTSIDE AT WORK FOR 8 HOURS AND THE OUTSIDE TEMP WAS IN THE LOW 30S. THIS STALL OCCURRED IN THE PARKING LOT THE SECOND EVENT (1/15/12), THE CAR HAD BEEN IN THE GARAGE FOR JUST OVER 2 HOURS AND THE OUTSIDE TEMP WAS 20. THIS STALL OCCURRED AFTER BACKING OUT OF THE DRIVEWAY ONTO RESIDENTIAL STREET AND STALLED AFTER COMMENCING FORWARD MOTION. *TR
Engine and engine cooling, Fuel system, Gasoline, Dec 2, 2011
VEHICLE HESITATES, USUALLY AT LOWER SPEEDS, BUT SOMETIMES AT HIGHWAY SPEEDS, AND STALLED COMPLETELY IN INTERSECTIONS TWICE. INITIALLY THIS WAS MOST OFTEN ON A COLD START, WITHIN THE FIRST 5-10 MILES, BUT NOT CONSISTENTLY. IT MIGHT DO IT ONCE A DAY, ONCE A WEEK, OR ONCE EVERY TWO OR THREE WEEKS. I BELIEVE THE PROBLEM TO BE FUEL SYSTEM RELATED AND NOT TRANSMISSION. I HAVE REPORTED THE PROBLEM TO DEALER WITH EACH SERVICE CALL (3 SO FAR, I HAVE 20K MILES TO DATE). DEALER INITIALLY SUGGESTED BAD FUEL AND TO BUY ONLY CHEVRON, BUT THERE IS NO CORRELATION BETWEEN FUEL SOURCE AND HESITATION, NO EVIDENCE OF WATER IN FUEL FILTER, ETC., AND I USUALLY PURCHASE CHEVRON FUEL. DEALER REPORTED BEING UNABLE TO IDENTIFY THE PROBLEM WITHOUT "CODES". VEHICLE HESITATED AGAIN (11/25/11), WITHIN ONE BLOCK OF DRIVING AFTER 20K SERVICE. I IMMEDIATELY RETURNED TO DEALER, AND THEY WERE STILL UNABLE TO DIAGNOSE. DEALER HAS KEPT THE CAR AND CONTACTED VW USA TECH SERVICE, BUT REMAINS UNABLE TO DIAGNOSE AS OF 12/2/11. MY DAUGHTER PURCHASED THE SAME CAR 3 DAYS AFTER I BOUGHT MINE AND HAS THE SAME PROBLEM (30K MILES SO FAR), BUT HAS NOT STALLED IN AN INTERSECTION - YET. THIS IS NOT OUR INABILITY TO DRIVE A STICK TRANSMISSION - BOTH OF US HAVE OWNED DIESEL JETTAS WITH MANUAL TRANSMISSIONS FOR 10 YEARS PRIOR TO OUR RECENT PURCHASES. I CONTACTED VW USA AND HAVE RECEIVED THE SAME MESSAGE - UNLESS THEY CAN DIAGNOSE A SPECIFIC PROBLEM, THERE IS NOTHING THEY CAN DO, BUT THEY DID SUGGEST GOING TO A DIFFERENT DEALER. VW DID PERFORM A FUEL LINE RECALL WITH MY LAST SERVICE, BUT THE HESITATION REMAINS. THERE ARE A NUMBER OF REPORTS OF THIS PROBLEM ON THE WEB, BUT VW IS UNWILLING TO ATTEMPT ANY REPAIR WITHOUT A SOLID DIAGNOSIS. STALLING IN INTERSECTIONS AND HESITATION WHILE DRIVING ARE UNACCEPTABLE PERFORMANCE FOR A CAR. PERIOD. I HOPE YOU CAN HELP. EVENINGS OR EARLY AMS ARE BEST TIME TO CALL. *TR
Engine and engine cooling, Fuel system, Gasoline, Power train, Nov 11, 2011
2010 VW JETTA TDI WITH ROUGHLY 35,650 MILES. WHILE DRIVING UP THE ON-RAMP TO ENTER THE INTERSTATE, GLOW PLUG DASH LIGHT CAME ON AND WARNED TO "CHECK ENGINE NOW." WITHIN 20 SECONDS, THE CAR LOST ALL POWER, AND LUCKILY I WAS ABLE TO COAST OVER TO THE SHOULDER OF THE INTERSTATE (WITH DRIVERS FLYING BY AT 65+MPH AT 9:45PM). VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED TO THE VW DEALERSHIP. SERVICE REP CLAIMED "FUEL CONTAMINATION," WITH METAL SHARDS ALL THROUGHOUT THE FUEL SYSTEM. ENTIRE FUEL SYSTEM HAS TO BE REPLACED ($10,000 REPAIR) WITH EQUIVALENT, NEW PARTS. ACCORDING TO VW SERVICE TECHNICIANS, THE PARTS HAVE NOT BEEN UPDATED DESPITE VW'S KNOWLEDGE OF THIS PROBLEM. AS A RESULT, "FUEL CONTAMINATION" COULD HAPPEN AGAIN, AND THE CAR COULD SHUT OFF WHILE DRIVING AT ANY TIME WITHOUT NOTICE. THIS IS A VERY SERIOUS SAFETY CONCERN. LUCKILY, BECAUSE I WAS DRIVING AT NIGHT, THERE WAS NOT A LOT OF CONGESTION ON THE ROAD. HAD THIS HAPPENED DURING RUSH HOUR, THERE VERY LIKELY WOULD HAVE BEEN A SEVERE ACCIDENT. VW CLAIMS THE PROBLEM IS A RESULT OF THE POOR QUALITY OF AMERICAN DIESEL FUEL SUPPLY, SAYING THE TDIS ARE DESIGNED IN GERMANY TO RUN ON 100% DIESEL THAT'S FOUND IN EUROPE. IF THIS IS THE CASE, WHY ARE THEY SELLING GERMAN DESIGNED CARS IN THE UNITED STATES THAT DOESN'T HAVE FUEL SUPPLIES THAT ARE 100% DIESEL? VOLKSWAGEN NEEDS TO ISSUE A RECALL OF THE 2009/2010 JETTA TDI. *TR
Engine and engine cooling, Nov 2, 2011
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA SPORTWAGEN TDI. THE CONTACT STATED THAT WHILE GOING UPHILL, THE VEHICLE STALLED WITHOUT WARNING, FOLLOWED BY THE BATTERY LIGHT ILLUMINATING ON THE INSTRUMENT PANEL. THE DEALER WAS NOTIFIED, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 22,000.
Engine and engine cooling, Fuel system, Gasoline, Oct 4, 2011
MOTOR LOST MOST POWER BUT WAS ABLE TO GO 10-15MPH TO GET TO END OF TRIP. CHECK ENGINE LIGHT CAME ON AND GLOW PLUG LIGHT FLASHED ON & OFF. CALLED VW AND THEY SCHEDULED APPT FOR NEXT DAY, SAID IT WAS OK TO DRIVE IN. BEGAN DRIVE HOME ON MAJOR CITY STREET. WHILE DRIVING, THE ENGINE DIED AND WOULD NOT RESTART. CAR STALLED IN LEFT LANE BLOCKING RUSH HOUR TRAFFIC. THE DRIVER OF THE FOLLOWING CAR WAS ABLE TO STOP TRAFFIC ENOUGH TO ALLOW US TO PUSH THE DEAD VW OFF THE ROAD TO THE RIGHT. CARS WERE ATTEMPTING TO PASS US AS WE PUSHED IT TO THE SIDE. CALLED VW AND THEY SENT A TOW TRUCK. DIAGNOSTICS THE NEXT DAY FOUND METAL IN THE TDI DIESEL HIGH PRESSURE FUEL PUMP. FUEL SYSTEM IS TO BE REPLACED UNDER WARRANTY. *TR
Steering, Engine and engine cooling, Electrical system, Sep 13, 2011
WHILE DRIVING AT 35MPH, CAR STALLED OUT. BATTERY LIGHT FLASHED, RADIO ETC STAYED ON, BUT CAR HAD NO POWER AT ALL. ROLLED TO NEXT INTERSECTION, TURNED CAR OFF, AND RESTARTED IT. TOOK IT TO DEALER, THEY SAID IT WAS A SOFTWARE UPDATE, WHICH THEY THEN PERFORMED. AUG. 24 EXITING I95, 65MPH, SAME THING HAPPENS, I PRESSED THE GAS AND THE ENGINE WAS TOTALLY DEAD. LIGHTS AND RADIO STAYED ON. ONCE AGAIN I ROLLED TO A STOP, AND RESTARTED THE CAR. TOOK IT TO THE DEALER, THEY KEPT IT FOR AN HOUR AND SAID THERE WAS NOTHING WRONG WITH MY CAR. SO I TOOK IT TO ANOTHER DEALER. AFTER HAVING MY CAR FOR A WEEK THEY WERE ABLE TO DUPLICATE MY PROBLEM. THEIR COMPUTERS WERE HOOKED UP TO MY CAR AT THE TIME, AND SHOWED NO FAULTS. SO THEY WERE BACK AND FORTH WITH VW TECH SUPPORT, AND THEY ARE FLYING IN AN ENGINEER, AND THEY THINK IT MIGHT BE THE STEERING CONTROL MODULE MALFUNCTIONING. THEY HAVE HAD MY CAR FOR TWO WEEKS NOW, I HAVE NO IDEA WHEN IT WILL BE FIXED, IF EVER. *TR
Engine and engine cooling, Sep 10, 2011
I WAS DRIVEN UP A SMALL HILL GOING ABOUT 20 MPH AND AS I WAS COMING TO A STOP SIGN THE ENGINE STALLED. THERE WAS NO APPARENT REASON FOR THE STALLING. I LOST POWER COMPLETELY AND THERE WAS NO WAY THAT I COULD RESTART THE CAR. I KNEW THAT IT WAS NOT ELECTRICAL BECAUSE I WAS ABLE TO PUT ON MY FLASHERS. *TR
Engine and engine cooling, Fuel system, Diesel, Aug 18, 2011
2010 TDI JETTA SPORTWAGEN STALLED ON DECELERATION LANE, EXITING HIGHWAY. *KB
Engine and engine cooling, Aug 15, 2011
DURING SECOND VW DEALER SERVICE AT APPROXIMATELY 9,000 MILES , CHECK-ENGINE LIGHT WENT ON DURING THE PROCESS, TECH READ CODE AS A FAILURE IN A SECONDARY AIR-FLOW SENSOR, PART WAS REPLACE AND THE LIGHT WAS OFF. AT THIRD VW DEALER SERVICE AT 17,000 MILES, APPROXIMATELY ONE WEEK AFTER THE SERVICE, THE CHECK-ENGINE LIGHT WENT ON AT START-UP. CHECKED GAS CAP, RE-SEATED AND LIGHT DID NOT CLEAR. AS OF THIS REPORT PROBLEM CODED: P2431, P2433, SECONDARY AIR INJECTION PRESSURE SENSOR CIRCUIT OUT OF RANGE, A QUICK GOOGLE SEARCH REVEALED SIMILAR ERRORS IN CONJUNCTION WITH OIL AND FILTER CHANGES.
Engine and engine cooling, Aug 9, 2011
ON JULY 21 AT APPROX 1730HRS WHILE DRIVING LESS THAN 15MPH THE ENGINE SHUT OFF AND HAD TO PULL OVER WITH NO ENGINE. I PULLED OVER AND THE ENGINE WOULD NOT START IN NEUTRAL BUT HAD TO START WITH THE ENGINE IN PARK. THE VEHICLE IS A 2010 VW JETTA DIESEL. VEHICLE WAS CHECKED BY THE VW DEALER ON 7/23 AND NO CODES COULD BE FOUND AND THEY INDICATED NOTHING WAS WRONG. CALLED YOU COMPLAINT OFFICE 8/8 AND ODI # 10417948. *TR