2010 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 875 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Jetta model years with reports.
Of the 2010 reports, 24 involved a crash and 5 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
127 reports, newest first. Show all
Fuel/propulsion system, May 9, 2016
HIGH PRESSURE FUEL PUMP FAILED WHILE DRIVING ON THE FREEWAY 60 MPH CAR SUDDENLY LOST POWER AND LUCKILY I WAS IN THE SLOW LANE AND WAS ABLE TO PULL OVER TO SHOULDER
Fuel/propulsion system, Mar 31, 2016
I BOUGHT THIS CAR IN MAY 2015 DUE TO THE AWESOME FUEL ECCONOMY PAIRED WITH SUPPOSED GREAT RELIABILITY.THE HIGH PRESSURE FUEL PUMP WENT OUT AROUND OCTOBER 2015. I WAS HEADED TO WORK AND THE ENGINE STARTED SKIPPING JUST FOR A SHORT TIME. I DROVE TO WORK WITHOUT ANY MORE ISSUES. WHEN I WAS LEAVING WORK, THE ENGINE STARTED RUNNING REAL ROUGH SO I PULLED OVER AND I HEARD A SQUEALING/RATTLING NOISE FROM AN AREA AROUND THE TIMING COVER. THE ENGINE STALLED. I STARTED IT BACK UP AND AFTER MAYBE 10 SECONDS IT STALLED AGAIN AND WOULDN'T START BACK UP. I TOWED THE CAR TO A VW SPECIALIST SHOP AND THEY DIAGNOSED THE ISSUE AS A FAILED HIGH PRESSURE FUEL PUMP AND REQUIRING REPLACEMENT OF THE ENTIRE FUEL SYSTEM. I HAD THE CAR TOWED TO A VW DEALERSHIP AND THEY'RE DIAGNOSTIC WAS THE SAME. THEY SENT OUT A FUEL SAMPLE AND IT FAILED FOR LUBRICITY. I EXPECTED VW TO COVER THIS SINCE THIS WAS A KNOWN VW ISSUE. THE CAR SAT AT A DEALERSHIP FOR OVER A MONTH BEFORE HAVING TO TOW IT BACK HOME. THE REPAIR WILL COST AROUND $5,600. I WOULD FIX IT MYSELF BUT THE PARTS ALONE CAN BE $3,000 TO $4000. I PURCHASED THIS CAR IN MAY 2015, SO ONLY GOT TO DRIVE IT FOR FIVE MONTHS. I HAVE LOST ALL FAITH IN THE RELIABILITY AS WELL AS THE CONFIDENCE THAT VW WILL FIX ANY ISSUES THAT ARE DUE TO FAULTY PARTS. THERE HAVE BEEN SEVERAL CASES WITH FAULTY HIGH PRESSURE FUEL PUMPS FROM 2009 TO PRESENT. THERE WAS AN INVESTIGATION BEFORE. HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/UCM475595/INCR-EA11003-61863.PDF
Fuel/propulsion system, Mar 17, 2016
ENGINE BEGAN TO RUN ROUGH AND GLOW-PLUG LIGHT ILLUMINATED. WITHIN 3 MILES THE POWER DIMINISHED AND CHECK ENGINE LIGHT CAME ON. STOPPED FOR A STOP SIGN AND THE CAR STALLED IN THE INTERSECTION AND WOULD NOT START. DEALER HAS IDENTIFIED METAL IN THE HIGH PRESSURE FUEL PUMP.
Fuel/propulsion system, Feb 18, 2016
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP AND THE FUEL INJECTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V621000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 115,000. THE VIN WAS NOT AVAILABLE.
Engine, Fuel/propulsion system, Feb 1, 2016
WHILE EXCELERATING FROM A RED LIGHT MY CAR WENT INTO "LIMP MODE" AND LOST MOST OF ITS POWER. I COULD NOT DRIVE FASTER THAN 40 MPH OR 2400 RPM. I CONTACTED VW DEALER AND THEY INSTRUCTED ME TO DRIVE THE VEHICLE IN WHICH WAS ONLY 8 MILES FROM MY HOUSE. ENROUTE TO DEALERSHIP MY CAR LOST ALL POWER AND SHUT OFF IN THE MIDDLE OF THE ROAD. I COULD NOT START THE VEHICLE AND HAD TO GET IT TOWED TO THE DEALERSHIP. UPON INSPECTION, IT WAS FOUND THAT MY HIGH PRESSURE FUEL PUMP HAD FAILED WHICH CAUSED MY TURBO TO ALSO FAIL. THE FUEL IN THE TANK WAS NOT CONTAMINATED, THIS WAS JUST A FAILURE OF THE SYSTEM.
Fuel/propulsion system, Jan 23, 2016
I AM UNABLE TO OPEN THE GAS FILLER FLAP TO FILL MY GAS TANK WITH GAS. THE FILLER FLAP USUALLY OPENS USING THE CENTRAL LOCKING SYSTEM IN CAR OR THE KEY POD. NEITHER ACTIVATES THE FILLER FLAP NOW. THIS IS A SERIOUS SAFETY ISSUE WHICH VOLKSWAGEN DOES NOT HAVE A SOLUTION FOR.
Engine, Fuel/propulsion system, Jan 20, 2016
CAR IN SHOP FOR APPROXIMATELY 11 DAYS. ALTHOUGH CAR OUT OF WARRANTY, FIXED WITH AUTHORIZATION FROM VW OF AMERICA AS A "WARRANTY" REPAIR AT NO CHARGE TO ME. BAD FUEL NOT AN ISSUE (TESTED). HPFP AND ALL MAJOR FUEL SYSTEMS/LINES CLEANED OR REPLACED. HIGH PRESSURE FUEL PUMP FAILURE.
Fuel/propulsion system, Jan 7, 2016
MY 2010 VW JETTA TDI IS THROWING CHECK ENGINE LIGHT CODES OF P0472 AND P0471. BOTH OF THESE HAVE TO DO WITH EXHAUST PRESSURE SENSORS AND I THINK THIS IS AN ENVIRONMENTAL ISSUE AND SHOULD BE SUBJECT TO A MANDATORY RECALL. THE LOCAL VW DEALERSHIP DENIES ANY RECALL WOULD COVER THESE CEL CODES.
Engine, Fuel/propulsion system, Jan 7, 2016
DEALERSHIP PERFORMED 90K MILE CHECKUP. ALSO ASKED THEM TO DETERMINE IF CEL P0472 WAS COVERED BY WARRANTY. THEY CONFIRMED CODE, AND SAID NOT COVERED UNDER ANY WARRANTY. THE ALSO ADVISED THE CAR IS SHOWING INTERMITTENT CODE OF P0638 FOR THROTTLE ACTUATOR CONTROL (BANK 1). WRITTEN ON THE ESTIMATE BY VW DEALERSHIP IS "TECHNICIAN NOTED THAT WHILE DRIVING VEHICLE INTO THE SHOP, VEHICLE HAD NO THROTTLE CONTROL AND WOULD NOT INCREASE IN ENGINE SPEED. TECHNICIAN RECOMMENDS REPLACING THE THROTTLE BODY AND EXHAUST PRESSURE SENDER. TECHNICIAN RECOMMENDS CUSTOMER NOT TO DRIVE VEHICLE --VEHICLE WILL AT SOME POINT STOP DRIVING (MOVING) - IT COULD STOP MOVING AT ANY POINT, INCLUDING CROSSING A INTERSECTION". I HAVE NOT HAD ANY ISSUES WHATEVER WITH MY THROTTLE, BUT DUE TO THEIR DOCUMENTATION, IT APPEARS THERE IS A SAFETY ISSUE HERE DESERVING OF A MANDATORY SAFETY RECALL.
Fuel/propulsion system, Dec 22, 2015
UNDER NORMAL DRIVING CONDITIONS, CAR LOST ALL POWER, COMPLETELY STALLED IN FLOWING TRAFFIC ON A 2 LANE HIGHWAY AND WOULD NOT RESTART.
Fuel/propulsion system, Dec 14, 2015
HPFP, HIGH PRESSURE FUEL PUMP FAILURE, IN MOTION ON CITY STREET STOPPED RUNNING, WILL NO LONGER START.
Fuel/propulsion system, Oct 16, 2015
FUEL LINE #2 FAILED AFTER RECALLED REPAIR ON FUEL LINE #2 WAS PERFORMED. FUEL WAS SPILLING ONTO HOT ENGINE. I THINK THE ORIGINAL RECALL WAS NHTSA CAMPAIGN ID NUMBER : 11V490000. LOOKS TO ME THAT CAUSE OF FAILURE WAS SAME AS COVERED IN RECALL-VIBRATION FATIGUE.
Vehicle speed control, Fuel/propulsion system, Sep 25, 2015
THE CAR LOST POWER WHILE GOING UPHILL AND WOULD ONLY REACH SPEEDS OF ABOUT 20MPH ON A 40MPH ROAD. THE CAR CHECK ENGINE LIGHT HAD COME ON ABOUT A MONTH BEFORE. I WAS TOLD THERE WAS A PROBLEM WITH THE HIGH PRESSURE FUEL PUMP AND IT WOULD NEED TO BE REPLACED BUT THE CAR WOULD BE SAFE TO DRIVE UNTIL IT STOPPED POWERING UP TO TOP SPEED.
Fuel/propulsion system, Sep 23, 2015
YEAR: 2010 BUILD DATE: AUG 2009 MAKE/MODEL: JETTA SPORTWAGEN TDI TRANNY: 6M MILEAGE: (ACTUAL MILES AT TIME OF PROBLEM OR WHEN PROBLEM BEGAN) 57,500 DIESEL FUEL SOURCE: SHELL AND CHEVRON ADDITIVES: NOPE PROBLEM: TOOK MY TDI TO AN INDEPENDENT. FIRST TIME EVER (ALWAYS DEALER SERVICED). HAD A CHECK ENGINE LIGHT COME ON. CODE WAS A FUEL PRESSURE SENSOR. REPLACED. CAR WOULD NOT START. FOUND RUST IN FUEL FILTER CANISTER. FOUND RUST ON THE IN-TANK PUMP. REPLACED ALL THREE PUMPS, CANISTER, FUEL LINES '*THE INDEPENDENT TOOK IT ONE PIECE AT A TIME AS TO NOT OVERCHARGE. ULTIMATELY, REPLACING THE HPFP SOLVED THE ISSUE. IN FACT, THE FUEL PRESSURE SENSOR THEY ORIGINALLY REPLACED THEY PUT BACK IN AND IT WORKED, SO THEY RETURNED THE ONE FROM THE DEALER. DEALER: CHARLES MAUND, AUSTIN, TX STATUS: SINCE I HAD MY WORK DONE AT AN INDEPENDENT, VW OF AMERICA IS SCOFFING AT PAYMENT AS NOTED UNDER THE EXTENDED WARRANTY REPAIR BECAUSE THE FUEL WAS NOT TESTED BY SOMEONE AT VW. I STILL HAVE THE SAME TANK OF FUEL AS IT HAD WHEN IT WENT IN, BUT THEY REFUSE TO TEST IT CITING THAT I COULD HAVE PUT ANYTHING IN THERE. I HAVE RECEIPTS FOR MY LAST TANK OF DIESEL, AND MILEAGE/CURRENT TANK LEVELS TO PROVE THAT IT IS THE SAME. CAR HAS HAD ALL THE REQUIRED FACTORY WARRANTY INCLUSIONS, LIKE THE STICKERS AND THE FILLER TANK GUARD. WHAT'S MORE, AT 56,000 MILES (THREE MONTHS AGO) I HAD THE 60K MAINTENANCE DONE AT THE DEALER. DEALER SAYS THEY REPLACED THE FUEL FILTER AND THAT THE RUST IN THE CANISTER IS LIKELY BECAUSE OF ALL THE RAIN WE HAD THOSE THREE MONTHS. MY CAR IS GARAGE KEPT AND HARDLY USED, AS YOU CAN SEE FROM THE MILES, BUT THAT IS THEIR STORY. CURRENTLY ASKING TO TALK WITH SENIOR LEVEL CUSTOMER CARE. NOT FEELING GOOD ABOUT THIS, ESPECIALLY WITH EVERYTHING HAPPENING WITH DIESELGATE. OUT OF POCKET COSTS ARE $2600 TO DATE. I HAVE KEPT ALL THE PARTS.
Fuel/propulsion system, Aug 8, 2015
MY 16 YEAR OLD DAUGHTER WAS DRIVING OUR 2010 VW JETTA CLEAN DIESEL TDI ON THE INTERSTATE AT 65 MPH WHEN SUDDENLY THE GLOW PLUG LIGHT CAME ON AND THERE WAS LOSS OF POWER; SHE PUSHED DOWN ON THE ACCELERATOR BUT TO NO AVAIL. AS THE CAR SLOWED DOWN, SHE WAS ABLE TO TAKE THE NEARBY OFF RAMP AND GET CAR TO THE SIDE OF THE ROAD. BY THE TIME THE CAR WAS COASTING TO THE SIDE OF THE ROAD THERE WAS A TOTAL LOSS OF POWER - STEERING, BRAKES, EVERYTHING. THE CAR WAS TOWED TO THE LOCAL VW DEALERSHIP WHERE THEY INFORMED WITH THE HIGH PRESSURE FUEL PUMP HAD FAILED AND IT WOULD COST $8,000 TO REPAIR. THE VOLKSWAGEN APPROVED MISFUELING GUARD WAS INSTALLED AT THE LOCAL VW DEALERSHIP SOON AFTER WE RECEIVED A LETTER FROM VW REGARDING IT. A WEEK PRIOR WE HAD RECEIVED IN THE MAIL FROM VW THEIR HPFP WARRANTY EXTENSION LETTER. HOWEVER OUR CAR IS AT 131,000 MILES. WE CONTACTED THE VWOA CUSTOMER CARE GROUP AND EXPLAINED OUR CASE ASKING THEM TO COVER THE COST OF THE REPAIR. WE HAD PURCHASED THE EXTENDED WARRANTY FROM THE VW DEALERSHIP AT THE TIME OF PURCHASE. WE EVEN POINTED OUT THAT WE HAD BEEN LOYAL VW CUSTOMERS OVER THE YEARS - HAVING PREVIOUSLY PURCHASED A JETTA, PASSAT AND BEETLE AND MY WIFE'S FAMILY HAS A LONG HISTORY OF VW PURCHASES. VW RESPONSE WAS THERE WAS NOTHING THEY COULD DO FOR US AS THE WARRANTY ONLY WENT UP TO 120,000 MILES AND WE WERE OVER IT. IT APPEARS BEING A LOYAL VW CUSTOMER IS NOT WORTH ANYTHING TO VW. WE HAVE APPEALED SEVERAL TIMES BUT KEPT GETTING THE SAME RESPONSE - NOTHING THEY COULD DO AND THEY HAVE NOW REFUSED TO FORWARD UP OUR CASE UP IN THE VWOA ORGANIZATION. WE HAVE PUT NOTHING BUT DIESEL INTO THE CAR AND URGE THE NHTSA TO ISSUE A RECALL ON THE HPFP. IT SEEMS TO ME THAT A PART THAT COSTS LESS THAN $1,000 CAN CAUSE $8,000 IN DAMAGES IS POOR ENGINEERING DESIGN. ONE EXPECTS BETTER AND FOR A DIESEL ENGINE TO LAST AT LEAST 200,000 MILES.
Engine, Fuel/propulsion system, Jul 30, 2015
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE AT A STOP LIGHT, AN ABNORMAL NOISE COULD BE HEARD COMING FROM THE ENGINE WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE HESITATED PRIOR TO THE ENGINE FAILURE. THE VEHICLE HAD TO BE TOWED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE ENGINE WAS DEFECTIVE. THE HIGH PRESSURE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Fuel/propulsion system, Jul 28, 2015
WHILE DRIVING IN MIDDLE LANE OF THE FREEWAY MY 2010 VOLKWAGEN JETTA TDI LOST POWER AND AND ENGINE LIGHT CAME ON. VEHICLE WAS ALMOST STRUCK BY TRAFFIC WHILE MAKING MY WAY TO THE RIGHT SIDE OF THE ROAD. CAR WAS TOWED TO LOCAL REPAIR SHOP WHERE I LEARNED THAT THE VEHICLE'S HIGH PRESSURE FUEL PUMP HAD FAILED. AFTER RESEARCHING THIS ISSUE I LEARNED FAILURE THIS HAPPENED FREQUENTLY 2009 - 2010 TDI CLEAN DIESEL VEHICLES AND INFORMATION ABOUT THIS PROBLEM IS WELL DOCUMENTED. THIS ISSUE NEEDS TO FIXED BEFORE A SERIOUS INJURY OR DEATH OCCURS.
Fuel/propulsion system, Jul 9, 2015
THE HPFP FAILED ON MY VEHICLE CAUSING METAL TO CONTAMINATE THE ENTIRE FUEL SYSTEM. VWOA STATES THAT THEY WILL ONLY COVER VEHICLES WITH UNDER 120000 MILES. HOWEVER, MY VEHICLE IS SLIGHTLY OVER THAT AMOUNT. FROM THE RESEARCH I HAVE DONE, THIS PROBLEM HAS EFFECTED A LARGE AMOUNT OF VW TDI OWNERS. SINCE DIESELS ARE PURCHASED FOR THE SOLE PURPOSE OF BEING DRIVEN ON THE HIGHWAY, EXTENDING THE WARRANTY TO 120,000 MILES WILL NOT COVER MOST 5 YEAR OLD DIESELS ON THE ROAD. VW NEEDS TO TAKE RESPONSIBILITY FOR THIS FAILURE AND ISSUE A RECALL TO THOSE IMPACTED BY THIS FAILURE.
Fuel/propulsion system, Jun 29, 2015
WHILE DRIVING CAR STALLED AND THE GLOW PLUG LIGHT CAMP ON, LUCKILY WE WERE ON OUR STREET AND NOT IN HIGH TRAFFIC AREA. CAR WILL NOT START AND BEING TOLD THAT WE HAVE METAL PIECES IN OUR ENGINE. 8500 FIX FOR A 2010 CAR THIS SHOULD BE COVERED UNDER SOME SORT OF RECALL OR WARRANTY IF THESE HIGH PRESSURE FUEL PUMPS ARE FAULTY. *TR
Fuel/propulsion system, Jun 16, 2015
WHILE TRAVELING EASTBOUND ON INTERSTATE 82 IN WASHINGTON OUR 2010 JETTA EXPERIENCED A SAFETY-RELATED MALFUNCTION; THE "GLOW PLUG" LAMP ILLUMINATED, THEN THE "SERVICE ENGINE NOW" LAMP ILLUMINATED, FOLLOWED BY AN IMMEDIATE COMPLETE LOSS OF POWER AND THE ENGINE SHUT OFF. AFTER COMING TO A STOP, THE ENGINE WAS ABLE TO BE RE-STARTED AND THE VEHICLE WAS "LIMPED" WITH LIMITED POWER TO WITHIN A MILE OF OVERTURF VOLKSWAGEN IN KENNEWICK, WASHINGTON. THERE THE ENGINE EXPERIENCED ANOTHER TOTAL LOSS OF POWER AND WAS UNABLE TO BE RE-STARTED. THE VEHICLE WAS TOWED TO OVERTURF VOLKSWAGEN AND WE WERE INFORMED THAT THE "HIGH PRESSURE FUEL PUMP" HAD EXPERIENCED A CATASTROPHIC FAILURE, RESULTING IN METAL SHAVINGS FROM THE PUMP ENTERING THE FUEL SYSTEM, CLOGGING THE FUEL INJECTORS, AND STARVING THE ENGINE OF FUEL. WE WERE INFORMED THAT THIS ISSUE IS A DESIGN FLAW AND IS WELL KNOWN TO VOLKSWAGEN, BUT WERE TOLD THAT OUR VEHICLE WAS NOT QUALIFIED TO HAVE THIS "WARRANTY ISSUE" RESOLVED AT VOLKSWAGEN'S EXPENSE BECAUSE OF THE VEHICLE'S "REBUILT" BRANDED TITLE. IT IS MY UNDERSTANDING THAT THIS PUMP FAILURE IS OCCURRING ONLY IN VEHICLES EQUIPPED WITH THIS PARTICULAR PUMP, AND VOLKSWAGEN HAS BEEN REPLACING THEM ON VEHICLES THAT ARE PAST THEIR WARRANTY PERIOD, AT NO COST TO THE CONSUMER. I SEE THIS ISSUE AS A SAFETY ISSUE, NOT A WARRANTY ISSUE, DUE TO THE COMPLETE LOSS OF ENGINE POWER THAT CAN OCCUR WITHOUT WARNING AT HIGHWAY SPEEDS. I SEE NO DIFFERENCE BETWEEN "CLEAN TITLED" VEHICLES AND "REBUILT TITLED" VEHICLES AND THE CHANCE OF THIS PUMP FAILURE OCCURRING WITHOUT WARNING. I WOULD LIKE TO HAVE THIS ISSUE RESOLVED AT VOLKSWAGEN'S EXPENSE, DUE TO THE DESIGN FLAW OF THE VEHICLE'S HIGH PRESSURE FUEL PUMP. THANK YOU.
Other or unspecified, Engine, Fuel/propulsion system, Jun 12, 2015
INCIDENT OCCURRED WHEN APPROACHING AN INTERSECTION. ENGINE DIED AS IF THE CAR RAN OUT OF FUEL. TRIED TO RESTART THE CAR BUT THE CAR WOULD NOT TURNOVER. IT WOULD ONLY CRANK. ACTED LIKE IT RAN OUT OF FUEL BUT THERE WAS HALF A TANK OF FUEL.
Fuel/propulsion system, Jun 9, 2015
HIGHWAY DRIVING, GLOW PLUG LIGHT STARTED FLASHING, STARTED LOSING POWER, THEN STALL. MANAGED TO COAST OFF ONTO AN EXIT RAMP. MECHANIC TOWED, FOUND BATTERY/ALTERNATOR FINE, FUEL PRESSURE FINE, SUGGESTED DEALER REPAIR. VW DEALER SAYS ENTIRE FUEL SYSTEM NEEDS REPLACING: HPFP, FUEL LINES, ETC. NOTED NHTSA INVESTIGATION PENDING ON VOLKSWAGEN FUEL PUMP PROBLEMS FOR SIMILAR MAKE, MODEL, YEAR: NHTSA ACTION NUMBER :EA11003
Power train, Engine, Fuel/propulsion system, Jun 8, 2015
PULLED AWAY FROM STOP SIGN INTO TRAFFIC. ENGINE QUIT AS IF FUEL WAS CUT OFF. COASTED TO SIDE OF ROADWAY. CAR WOULD NOT RESTART THOUGH IT DID CRANK. ABOUT A THIRD OF A TANK OF FUEL, 80K SERVICE WAS TWO WEEKS AGO. CAR HAD TO BE TOWED TO SHOP.
Fuel/propulsion system, May 6, 2015
THE CAR STARTED TO MAKE A STRANGE SOUND AND SHORTLY AFTER LOST ALMOST ALL POWER THEN STALLED OUT. THE GLOW PLUG LIGHT WAS FLASHING WHICH INDICATES A SIGNIFICANT PROBLEM. IT RESTARTED BUT STILL HAD NO POWER. I PULLED OVER TO THE SIDE OF THE ROAD WHERE IT STALLED AGAIN AND NOW WOULD NOT RESTART. I HAD THE CAR TOWED TO MY MECHANIC WHERE THEY FOUND THAT THE HPFP HIGH PRESSURE FUEL PUMP HAD FAILED. WHEN IT FAILED IT SELF DESTRUCTED PUTTING METAL SHAVINGS THROUGHOUT THE FUEL SYSTEM. VW'S RECOMMENDED REPAIR IS TO REPLACE THE ENTIRE FUEL SYSTEM AT A COST OF OVER $8000. THIS VEHICLE HAS BEEN METICULOUSLY MAINTAINED AND HAS NEVER BEEN MISFUELED. *TR
Power train, Electronic stability control (ESC), Fuel/propulsion system, Apr 28, 2015
I ENJOYED THIS CAR FOR THE FIRST YEAR FROM THEN ON NOTHING BUT CONSTANT PROBLEMS. THE DAUL MASS FLYWHEEL, THE DIESEL PARTICULATE FILTER #1 AT 98000 MILES WITH A CON ARTIST SERVICE MANAGER AT LAGDON VW IN VERNON CT. TELLING ME I NEEDED ANOTHER ONE 3 WEEKS LATER AND IT WAS MY FAULT AND NOT COVERED WITH VWOA STANDING BY THE DEALER I TOOK THE CAR TO A NON VW REPAIR SHOP AND THEY LAUGHED WHEN I TOLD THEM MY STORY AND HAD THE DIESEL PARTICULATE FILTER FIXED IN 10 MINUTES WITH NO CHARGE. THE CAR PASSED STATE EMISSIONS WITH NO PROBLEM. THE HIGH PRESSURE FUEL PUMP WENT. NOW WITH 6 PAYMENTS LEFT IT NEEDS TOO MUCH TO LIST AND I MAY DEFAULT ON LOAN BECAUSE OF CONSTANT MONEY SPENT ON REPAIRS. THE CREDIT UNION SAYS THEY MAY STOP FINANCING VW TDI'S BECAUSE OF ALL THE COMPLAINTS AND DEFAULTS. *TR