2010 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 875 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Jetta model years with reports.
Of the 2010 reports, 24 involved a crash and 5 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
127 reports, newest first. Show all
Fuel/propulsion system, Jul 2, 2014
2010 JETTA SPORTSWAGEN TDI APRIL 2012 - 50K MILES - FUEL PUMP SYSTEM FAILURE. VW FOUND METAL SHARDS THROUGHOUT WHOLE SYSTEM, ALL HAD TO BE REPLACED. COST OVER $7,000 PAID FOR BY VW. FUEL WAS TESTED AND FOUND NO FAULT OF DRIVER (I.E., NO GAS). FAULTY FUEL PUMP. FEBRUARY 2014 - 97K MILES - SECOND FUEL PUMP FAILURE. SAME ISSUE, METAL SHARDS THROUGH ENTIRE SYSTEM, ALL HAD TO BE REPLACED. COST OVER $8,000 PAID FOR BY VW. FUEL TESTED AGAIN AND NO FAULT OF DRIVER. HAD TO TOW OUR CAR HOME FROM VACATION SEVERAL HOURS AWAY. THERE SHOULD BE A RECALL FOR THESE CARS. IT'S DANGEROUS TO HAVE YOUR CAR STOP WORKING ALL THE SUDDEN, AND IT WILL LEAVE YOU STRANDED. NOT TO MENTION, YOU CAN ANTICIPATE IT HAPPENING EVERY 50,000 MILES. NOT A DEPENDABLE CAR. *TR
Fuel/propulsion system, Jun 13, 2014
UPON CHANGING THE FUEL FILTER, THE MECHANIC NOTED THAT THERE WERE VISIBLE METAL PARTICLES IN THE FILTER HOUSING. THIS IS THE SECOND FUEL FILTER CHANGE TO SHOW METAL FILINGS. TWO DIFFERENT CERTIFIED MECHANICS NOTED THAT THIS IS A SYMPTOM OF HIGH PRESSURE FUEL PUMP FAILURE AND IF THE FUEL PUMP FAILS AT HIGH SPEED IT COULD BE A SAFETY HAZARD. VOLKSWAGEN REFUSES TO PROACTIVELY REPLACE THE FAILING FUEL PUMP. *JS
Fuel/propulsion system, May 19, 2014
SUMMARY: WHILE DRIVING ON THE HIGHWAY IN THE HIGH SPEED LANE IN TRAFFIC AT NIGHT IN A UNLIT AREA OF RT 84 IN WILLINGTON CT. GOING TO PICKUP MY TEENAGE DAUGHTER AND HER 2 FRIENDS AFTER A CONCERT CAR WITHOUT WARNING LOST ALL POWER. I HAD TO NAVIGATE THROUGH 3 LANES OF TRAFFIC WITHOUT POWER STEERING OR POWER BRAKES TO THE BREAKDOWN LANE. I MADE IT TO THE BREAKDOWN LANE BUT ENDED UP CLOSE TO THE ROAD IN A RURAL DARK UNLIT PART OF THE HIGHWAY. THE CAR WOULD NOT RESTART AND HAD TO BE LEFT LEAVING ME STRANDED LATE AT NIGHT AND I AM DISABLED WITH DIABETES AND SEVERAL OTHER SERIOUS HEALTH ISSUES.I COULD FEEL MY BLOOD SUGAR WAS DANGEROUSLY LOW WITH NOTHING IN THE CAR TO STABLIZE IT. I HAD PROBLEMS CONTACTING HELP BECAUSE OF THE TIME OF NIGHT AND LACK OF CELL SERVICE IN THAT AREA. UPON FURTHER INVESTIGATION IT WAS FOUND THAT THE PROBLEM WITH THE CAR WAS THE HIGH PRESSURE FUEL PUMP EXPLODED SENDING METAL THROUGHOUT THE ENTIRE FUEL SYSTEM. I THINK IT IS UNACEPTABLE FOR THIS TO HAPPEN WITHOUT WARNING. MY DAUGHTER AND 2 FRIENDS WERE ALSO STRANDED 60 MILES AWAY IN WORCESTER MA.VW IS AWARE OF MANY THOUSAND OF THIS SAME EVENT BUT WON'T RECALL. I THINK THE NTSB SHOULD DEMAND A RECALL. I AM SURE PEOPLE HAVE DIED AND BEEN SERIOUSLY INJURED IN SIMILAR EVENTS. COST OF REPAIR $11,000.00 OR MORE TO REPLACE THE ENTIRE FUEL SYSTEM.I CALLED VWOA FOR SUPPORT AND THEY SAID THEY WOULDN'T COVER THE REPAIR. I THEN CALLED THE DEALER WHO SOLD ME THE CAR VW OF HARTFORD CT. AND THEY WERE RUDE AS THEY TOLD ME I WOULD HAVE TO PAY FOR ANY REPAIRS.I AM LOW INCOME AND WITH MY HEALTH ISSUES I THOUGHT THIS CAR WOULD OUTLIVE ME. I DON'T HAVE THE MONEY TO FIX THIS AND I SHOULDN'T HAVE TO. VW IS COVERING THESE ISSUES EVEN OUT OF WARRANTY TO QUIET THE NTSB BUT WON'T COVER MINE THE POOR DISABLED MAN. *JS
Fuel/propulsion system, May 18, 2014
1WHILE DRIVING ON THE HIGHWAY IN THE HIGH SPEED LANE IN TRAFFIC AT NIGHT IN A UNLIT AREA OF RT 84 IN WILLINGTON CT. CAR WITHOUT WARNING LOST ALL POWER. I HAD TO NAVIGATE THROUGH 3 LANES OF TRAFFIC WITHOUT POWER STEERING OR POWER BRAKES TO THE BREAKDOWN LANE. I MADE IT TO THE BREAKDOWN LANE BUT ENDED UP CLOSE TO THE ROAD IN A RURAL DARK UNLIT PART OF THE HIGHWAY. THE CAR WOULD NOT RESTART AND HAD TO BE LEFT LEAVING ME STRANDED LATE AT NIGHT AND I AM DISABLED WITH DIABETES AND SEVERAL OTHER SERIOUS HEALTH ISSUES. I HAD PROBLEMS CONTACTING HELP BECAUSE OF THE TIME OF NIGHT AND LACK OF CELL SERVICE IN THAT AREA. UPON FURTHER INVESTIGATION IT WAS FOUND THAT THE PROBLEM WITH THE CAR WAS THE FUEL PUMP EXPLODED IN THE FUEL TANK SENDING METAL THROUGHOUT THE ENTIRE FUEL SYSTEM. I THINK IT IS UNACCEPTABLE AND DANGEROUS FOR THE FUEL PUMP TO EXPLODE IN A TANK OF FUEL WITHOUT WARNING. VW IS AWARE OF MANY THOUSAND OF THIS SAME EVENT BUT WON'T RECALL. I THINK THE NTSB SHOULD DEMAND A RECALL. I AM SURE PEOPLE HAVE DIED AND BEEN SERIOUSLY INJURED IN SIMILAR EVENTS. COST OF REPAIR $11,000.00 OR MORE TO REPLACE THE ENTIRE FUEL SYSTEM. UPDATED 11/24/2014 *JS
Engine and engine cooling, Fuel system, Diesel, Fuel/propulsion system, May 13, 2014
I HAD WHAT APPEARS TO BE A FUEL SYSTEM FAILURE. I WAS TURNING LEFT AFTER STOPPING AT A RED LIGHT. I WAS TRAVELING AT @20 MPH. 100 YARDS DOWN THE BLOCK, THE ENGINE LOST POWER, THE CHECK ENGINE LIGHT CAME ON, AS DID THE DIESEL COIL ICON. THE CAR WAS DEAD INSTANTLY. THERE WAS NO WARNING, NO GRADUAL FAILURE, NO TIME TO GET OUT OF THE STREET. PLEASE NOTE, I HAD MY VEHICLE REGULARLY SERVICED AT THE VW DEALERSHIP, INCLUDING INSTALLING THE FUEL INTAKE COUPLING THAT WAS THE SUBJECT OF A RECALL ABOUT A YEAR AGO. THE SERVICE MANAGER SAID THERE WAS SOME BAD DIESEL GOING AROUND IN THE COUNTY WHERE I LIVE, BUT WHEN PRESSED ADMITTED THE BAD FUEL HAD NOT BEEN TRACED TO ANY PARTICULAR BRAND, BUT HAD APPEARED RANDOMLY. HE DID SAY THAT MY ENTIRE FUEL SYSTEM WOULD BE REPLACED ON VW'S DIME, EVEN THOUGH I AM LONG OUT OF WARRANTY, AND THAT IT COULD TAKE 2 DAYS TO A WEEK TO PERFORM THE SERVICE. THERE IS NOTHING ON VW'S WEBSITE ABOUT THIS PROBLEM, NOR ARE THERE REPORTS OF BAD DIESEL FUEL IN THE COUNTY. THE BLOGOSPHERE HAS REPORTS OF PROBLEMS IN THE DESIGN OF THE HIGH PRESSURE FUEL PUMP THAT CAUSES IT TO BREAK DOWN AND SHED BITS OF METAL THROUGHOUT THE FUEL SYSTEM. I AM VERY LUCKY THAT THIS HAPPENED AT 20 MPH ON A TOWN STREET IN THE MIDDLE OF THE MORNING AND NOT AT 65 MPH ON A HIGHWAY WITH LOTS OF TRAFFIC. I AM GLAD VW IS COVERING THE COST OF REPAIRS. BUT I HAVE PERSONALLY RECOMMENDED THIS OTHERWISE TERRIFIC CAR TO MANY PEOPLE, SOME OF WHOM HAVE CHOSEN TO BUY IT. I AM NOW WORRIED THAT SOMEONE MIGHT GET DEAD BECAUSE OF THIS, ESPECIALLY SINCE VW IS EVIDENTLY ONLY CORRECTING THIS DESIGN PROBLEM AFTER AN ENTIRE SYSTEM FAILURE. I AM ALSO UNABLE TO CONFIRM THAT VW ENGINEERS HAVE REDESIGNED THE FUEL PUMP THAT THEY ARE IN THEORY INSTALLING IN MY CAR AS A REPAIR. DO YOU HAVE ANY INFORMATION? *TR
Fuel/propulsion system, May 5, 2014
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE VEHICLE DID RESTART AFTER A FEW ATTEMPTS, HOWEVER, THE VEHICLE DID NOT ACCELERATE ABOVE 50 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE NUMBER TWO FUEL INJECTOR NEEDED TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 11V490000( FUEL SYSTEM, DIESEL). THE VIN WAS NOT INCLUDED AND THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Fuel/propulsion system, Apr 30, 2014
VEHICLE INDICATED A CHECK ENGINE LIGHT, AND FLASHING GLOW PLUG INDICATOR. DRIVING VEHICLE TO REPAIR SHOP, AND VEHICLE SUDDENLY STOPPED IN TRAFFIC AND WOULD NOT RESTART. VERY DANGEROUS SITUATION AS MORNING TRAFFIC WAS HEAVY AND AGGRESSIVE. MANAGED TO GET VEHICLE TO SIDE OF THE ROAD WITHOUT INJURY OR PROPERTY DAMAGE. VEHICLE TOWED TO DEALERSHIP. PRELIMINARY EVALUATION IS FAILED HIGH PRESSURE FUEL PUMP. *JS
Engine, Fuel/propulsion system, Feb 21, 2014
I WAS DRIVING DOWN THE STREET WHEN DASH LIGHTS CAME ON...WITHIN MINUTES I LOST POWER AND EVENTUALLY MY CAR SHUT DOWN. MY HPFP WENT OUT AND HAS SENT SHARDS OF METAL THROUGHOUT THE SYSTEM. APPARENTLY TO THE GRAND TOTAL OF AT LEAST $7500 POSSIBLY MORE. I'VE BEEN READING AND SEE THIS IS AN IS WITH THE VW TDI MOTORS I DRIVE A 2010 VW JETTA TDI... AT THIS POINT THE FUEL SYSTEM NEEDS FLUSHED AND OR REPLACED I'M QUESTIONING THE CONDITION OF THE REST OF MY MOTOR IF METAL PIECES HAVE BEEN FLUSHED THROUGH IT. *TR
Fuel/propulsion system, Jan 11, 2014
NOTE TO ENGINEERS INVESTIGATING 2009-2010 VW JETTA HIGH PRESSURE FUEL PUMPS: I AM A SEMI-RETIRED AUTOMOTIVE ENGINEER THAT INVESTIGATES INSURANCE CLAIMS. I CURRENTLY HAVE ONE OF THESE ISSUES WITH METAL FLAKES APPEARING ON THE FILTERING SCREEN FOR THE HPFP LOCATED UNDER THE PRESSURE TRANSDUCER. OBVIOUSLY, THIS ISSUE HAS BEEN BUILDING FOR SOME TIME IN ORDER FOR THIS AMOUNT OF METAL FLAKES TO ACCUMULATE (VEHICLE WOULD BARELY RUN--IDLED TO DEALER). THIS IS NOT AFFECTING JUST VW'S. I SEE THE SAME ISSUE IN DODGE, GM, FORD, AUDI, AND MANY OTHER MODELS. THE PROBLEM LIES WITH THE ULTRA-LOW SULFUR FUEL. SULFUR IS A LUBRICATING MOLECULE UNDER HIGH PRESSURE APPLICATIONS. PROBLEMS BEGAN CROPPING UP AFTER SWITCH TO ULTRA-LOW SULFUR FUEL. THE OLDER LOW-SULFUR FUEL WOULD STILL LUBRICATE. THE FIX IS TO EITHER HARDEN THE PUMP FACES TO A MUCH HIGHER DEGREE SUCH THAT NO LUBRICATION IS REQUIRED. OR, ADD A 5% MIX OF BIODIESEL TO THE PETRODIESEL TO RESTORE LUBRICITY TO FUEL. SOME ADDITIVES ALSO ACCOMPLISH THIS SAME LUBRICATING EFFECT. I HAVE NOW HANDLED AROUND 40 CASES OF DIFFERING MAKES WHERE THIS SAME ISSUE CROPS UP. HOWEVER, I ONLY SEE THE CASES WHERE AN INSURANCE CLAIM IS FILED WITH AN INSURANCE CARRIER. IN ALL CASES, I GO BACK TO THE STATION WHERE THE CUSTOMER FUELS THE VEHICLE TO OBTAIN SAMPLE. THIS IS TO RULE OUT CONTAMINATED FUEL BEING DISPENSED AT A FILLING STATION. SO FAR, NO CONTAMINATION FOUND FROM FILLING STATIONS. *TR
Fuel/propulsion system, Dec 6, 2013
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE FUEL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 11V490000 (FUEL SYSTEM, DIESEL). THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Fuel/propulsion system, Oct 30, 2013
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE CONTACT ALSO MENTIONED THAT FUEL WAS SMELLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS UNAVAILABLE.
Fuel/propulsion system, Oct 2, 2013
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED AND CONTAINED METAL FRAGMENTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Fuel/propulsion system, Aug 30, 2013
I WAS DRIVING DOWN A RESIDENTIAL STREET, AND SUDDENLY THE ENGINE LIGHT CAME ON AND THE CAR COMPLETELY SHUT DOWN. I WAS ABLE RESTART THE ENGINE, BUT COULD ONLY DRIVE FOR ABOUT 5 YARDS BEFORE THE CAR STALLED OUT AGAIN. DEALERSHIP SAYS THIS IS A FUEL PUMP FAILURE, AND I SEE MANY REPORTS OF THIS WITH THE JETTA TDI MODEL FOR 2010.
Engine, Fuel/propulsion system, Aug 2, 2013
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THE FUEL SYSTEM AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Fuel/propulsion system, Jul 25, 2013
I HAD A HPFP FAILURE ON MY JETTA WHILE I WAS DRIVING. THE CAR DIED AND WOULD NOT START. I GOT A P0087 CODE OFF THE ENGINE. I HAD THE FUEL TESTED AND IT WAS CLEAN. IT LOOKS LIKE IT'S GOING TO BE A HPFP FAILURE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel/propulsion system, Jul 11, 2013
2010 JETTA TDI. WHILE DRIVING, HIGH PRESSURE FUEL PUMP FAILED CAUSING MAJOR ENGINE DAMAGE DUE TO METAL SHAVINGS IN FUEL SYSTEM. VOLKSWAGEN USED THE CONTAMINATED FUEL EXCUSE BUT COVERED THE NEAR $5000 REPAIR BILL. *TR
Fuel system, Diesel, Fuel/propulsion system, Jun 23, 2013
VEHICLE FAILED AFTER IT WAS DRIVEN 200 MILES POST FILL-UP. THE CAR WAS FILLED WITH DIESEL FUEL IN THE MORNING PRIOR TO COMMUTING INTO ST. PETERSBURG AND BACK TO ST. CLOUD, FL, 206 MILES ROUND TRIP. WE WENT OUT TO START THE CAR AGAIN AND IT WOULD NOT START, AND SAID SERVICE NOW. MY WIFE, WHO DROVE THE VEHICLE DURING THE DAY REPORTED NO POWER LOSSES OR IRREGULAR BEHAVIOR WHILE SHE WAS DRIVING THE VEHICLE. VEHICLE WAS TOWED TO DAVID MAUS VW WHERE THE TECH FOUND METAL SHAVINGS IN THE FUEL FILTER AND DIAGNOSED AS HIGH PRESSURE FUEL PUMP FAILURE DUE TO CONTAMINATED FUEL. WE HAVE RECEIPT FROM FILL UP IN THE MORNING SHOWING DIESEL FUEL PURCHASE. *TR
Engine, Fuel/propulsion system, Jun 17, 2013
2010 VOLKSWAGEN SPORTWAGEN TDI. CAR SUFFERED DOZENS OF LOSS OF POWER INCIDENTS, SEVERAL LEFT THE CAR WITHOUT POWER AT FREEWAY SPEEDS. REPEAT VISIT TO DEALER DID NOT RESOLVE PROBLEM, DEALER WAS AGGRESSIVE THAT I WAS MIS-FUELING THE CAR WITH GASOLINE INSTEAD OF DIESEL, WHICH NEVER HAPPENED ONCE (I HAVE FULL RECEIPTS FOR ENTIRE VEHICLE OWNERSHIP). LATEST INCIDENT LEFT ME WITHOUT POWER OR EFFECTIVE STEERING ON I-5 BRIDGE BETWEEN OREGON AND WASHINGTON, NEARLY CAUSING AN ACCIDENT. DEALER AND VW WOULD NOT ANSWER ANY QUESTIONS, AND CLAIMED IF THEY COULD NOT REPRODUCE THE ISSUE, I WAS ON MY OWN. I SUSPECT THE HIGH PRESSURE FUEL PUMP HAD AN INTERNAL DEFECT, THAT DIDN'T LEAD TO COMPLETE FAILURE/DESTRUCTION, BUT WOULD INTERMITTENTLY THROW ERRORS CAUSING THE CAR TO STALL OR LOSE POWER. *TR
Fuel/propulsion system, May 3, 2013
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACTED STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS CONFIRMED THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS BEING REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Fuel/propulsion system, Apr 2, 2013
WE BOUGHT OUR 2010 VOLKSWAGEN JETTA AT JEREMY FRANKLIN IN KANSAS CITY AS OF DECEMBER 2012 WITH APPROXIMATELY 33000 MILES. IN FEBRUARY OF 2013 WHILE DRIVING ON THE HIGHWAY AT 65 MPH THE CAR SUDDENLY SHUTS DOWN WITH NO WARNING. WE TOWED THE CAR TO A LOT AND THE CAR SAT FOR A FEW DAYS AND THEN STARTED AGAIN. WE THEN DROVE THE CAR WITHOUT INCIDENT FOR ANOTHER WEEK, THEN WHILE ON THE HIGHWAY THE CAR SUDDENLY SHUTS DOWN AGAIN. THE CAR AGAIN SAT FOR A COUPLE OF DAYS AND THEN STARTED AGAIN. WE TOOK OUR CAR BACK TO THE DEALERSHIP AND WAS TOLD THEY COULDNT FIND THE SOURCE OF THE ISSUES AND WE WERE INSTRUCTED TO TAKE THE CAR HOME. WE DID AND FOUND OURSELVES AGAIN STRANDED AT A GROCERY STORE PARKING LOT THIS TIME. WE FINALLY TOWED THE CAR BACK TO THE DEALERSHIP WHERE WE PURCHASED THE CAR AND THEY HELD THE CAR FOR TWO AND HALF WEEKS AND AGAIN COULD NOT FIND THE SOURCE OF THE ISSUE. NO ISSUES WERE SHOWING UP ON THEIR COMPUTERIZED DIAGNOSTIC SYSTEM. THE DEALERSHIP FINALLY TOWED THE CAR TO VOLKSWAGEN, WHERE THEY FOUND THE FUEL PUMP AND CRANK WERE BAD ON THE CAR. *TR
Electrical system, Engine, Fuel/propulsion system, Mar 20, 2013
THE VEHICLE HAD DRIVEN FINE ALL DAY WHEN ALL OF A SUDDEN WHEN I PULLED UP TO A STOP SIGN, THE CAR DIED LIKE IT WAS RUNNING OUT OF GAS. I WAS IN THE MIDDLE OF A THE ROAD AT THE STOP SIGN, THE CAR MANAGED TO START AGAIN AND DRIVE ANOTHER COUPLE HUNDRED FEET TO GET IT OFF TO THE SIDE OF THE ROAD. LUCKILY I MADE IT JUST PAST A SET OF RAIL ROAD TRACKS. THE CAR DID NOT START AGAIN AND HAD TO BE TOWED. THE VEHICLE HAD ITS ENTIRE FUEL INJECTION PUMP SYSTEM REPLACED ALONG WITH THE SENSORS. MECHANICS HAVE TOLD ME THAT THE PUMPS SHOULD LAST THE LIFE OF THE ENGINE. *TR
Power train, Fuel/propulsion system, Mar 11, 2013
MY ENGINE STALLED UNEXPECTEDLY. I WAS ABLE TO START THE ENGINE AGAIN BUT THERE HAS BEEN FREQUENT HESITATION WHEN FINDING GEARS. *TR
Fuel system, Diesel, Fuel/propulsion system, Feb 28, 2013
CAR STALLED OUT AT THE TRAFFIC STOP LIGHT. ALL ATTEMPTS TO RESTART FAILED. CAR WAS THEN TOWED TO THE NEAREST GARAGE. SUBSQUENT TESTED AND DIAGNOSED BY MECHANICS SHOWED FUEL SYSTEM FAILED TO PRESSURIZED. THE MECHANICS SUSPECTED IT MIGHT BE DUE TO FUEL CONTAMINATION. CHECKED RECEIPT TO VERIFY THAT THE PREVIOUS FILL UP (AT THE SHELL STATION) WAS INDEED DIESEL. CALLED THE STATION TO INFORM OF INCIDENT, AND TO INQUIRE IF ANYONE ELSE INFORMED OF SIMILAR INCIDENT; NONE, WAS THE REPLY FROM THE GAS STATION MANAGER. CURRENTLY, THE CAR IS INOPERABLE, AND THE VW DEALER SERVICE STATION RECOMMEND REPLACING INJECTORS, AND ALL THE FUEL PUMPS. *TR
Fuel system, Diesel, Fuel/propulsion system, Feb 19, 2013
CAR FAILED TO START WAS TOWED TO HALLMARK VW WHO INFORMED US THAT IT WAS A HPFP FAILURE. RESEARCH SUGGESTS THIS IS AN ONGOING ISSUE AS NHTSA DOES HAVE AN INVESTIGATION INTO THIS ISSUE. AWAITING FUEL SAMPLE FROM ANALYSIS BUT HAVE RECEIPT FROM FUEL IN VEHICLE STATING "DIESEL FUEL". *TR
Fuel system, Diesel, Fuel/propulsion system, Feb 19, 2013
MY WIFE WAS TRYING TO MERGE ONTO A BUSY HIGHWAY AND THE MOTOR DIED. SHE WAS ABLE TO COAST TO THE BREAKDOWN LANE. I FEEL THIS COULD HAVE BEEN A DEADLY HAD IT HAPPENED IN FRONT OF A LOADED GASOLINE TANKER TRUCK OR SOMEPLACE WHERE THERE WAS NO BREAKDOWN LANE OR IN THE HIGH SPEED LANE. THIS SHOULD BE A SAFETY RECALL THAT VW SHOULD TAKE SERIOUSLY. *TR