2010 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 875 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Jetta model years with reports.
Of the 2010 reports, 24 involved a crash and 5 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
127 reports, newest first. Show all
Engine and engine cooling, Fuel system, Diesel, Electronic stability control (ESC), Fuel/propulsion system, Feb 14, 2013
ESP ERROR. CAR WOULD NOT START. CONDENSATION IN CHARGE AIR INTAKE SYSTEM CAUSED FAILURE IN ESP SYSTEM AND AIR INTAKE. *TR
Fuel system, Diesel, Fuel/propulsion system, Feb 7, 2013
WHILE DRIVING AT 25 MPH NEAR MY HOME GLOW PLUG WARNING LIGHT CAME ON. STOPPED CAR. THEN RESTARTED AND GLOW PLUG LIGHT STAYED ON. SHORTLY THEREAFTER CHECK ENGINE LIGHT CAME ON. I DROVE THE SHORT DISTANCE HOME AND NOTICED SEVERE LOSS OF POWER. DID NOT DRIVE THE VEHICLE AGAIN AND AT FIRST OPPORTUNITY HAD VEHICLE TOWED TO LOCAL DEALERSHIP. ACCORDING TO DEALER VEHICLE SUFFERED A CATASTROPHIC FAILURE OF FUEL SYSTEM AND NEEDS TO BE COMPLETELY REPLACED; THIS INCLUDES BUT NOT LIMITED TO FUEL RAIL, HIGH PRESSURE FUEL PUMP, ALL PIPES AND HOSES, SUBSIDIARY FUEL PUMPS, AND HIGH PRESSURE CLEANING OF FUEL TANK. VOLKSWAGEN HAS ACCEPTED RESPONSIBILITY UNDER LIMITED POWERTRAIN WARRANTY. *TR
Fuel system, Diesel, Engine, Fuel/propulsion system, Jan 14, 2013
THE VEHICLE WAS VALET PARKED. THE VALET ATTENDANT REPORTED THAT THE VEHICLE SHUT DOWN AS SHE WAS DRIVING IT UP THE RAMP OUT OF THE PARKING GARAGE. SHE ALSO REPORTED A KNOCKING SOUND AND THAT THE "CHECK ENGINE" LIGHT WAS ON. UPON ENTERING THE VEHICLE, I WAS UNABLE TO START IT. I HAD THE VEHICLE TOWED TO THE VW DEALERSHIP. THEY TOLD ME THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED AND THAT THEY HAD SEEN OTHER CARS COMING IN WITH THIS SAME PROBLEM. SERVICE DEPARTMENT PAPERWORK STATES: "DEFECTIVE HIGH PRESSURE PUMP-METAL IN SYSTEM" AND "FOUND FAULT P0191." VEHICLE SPEED AT TIME OF INCIDENT IS ESTIMATED BASED ON VALET ATTENDANT'S DESCRIPTION. *TR
Engine, Fuel/propulsion system, Jan 14, 2013
ON FRIDAY JAN. 11, 2013, THE VEHICLE (2010 VW JETTA TDI) IN QUESTION WAS TRAVELING ON AN EXPRESSWAY AT A SPEED OF APPROXIMATELY 50 MPH WHEN SUDDENLY THE GLOW PLUG LIGHT AND CHECK ENGINE WARNINGS TURNED ON THE VEHICLE DISPLAY AND SHORTLY AFTERWARDS THE ENGINE STALLED. THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD BUT NO ACCIDENT OCCURRED BECAUSE THERE WAS NO OTHER TRAFFIC AT THE TIME OF FAILURE. ATTEMPTS TO START THE ENGINE FAILED.VEHICLE HAD TO BE PUSHED TO THE SIDE OF THE ROAD. VEHICLE WAS TOWED TO SERVICE LOCATION TO BE DIAGNOSED AND RESULTS WERE INDICATIVE THAT THE FUEL PUMP FAILED CATASTROPHICALLY RENDERING THE VEHICLE INOPERABLE. EXCESSIVE METAL SHARDS WERE EVIDENT ON THE FUEL FILTER. VEHICLE HAS NOT YET BEEN REPAIRED PENDING A RESPONSE FROM THE MANUFACTURER. SAME VEHICLE STALLED IN TRAFFIC AFTER BOUGHT NEW AT APPROXIMATELY 8000 MILES ON THE ODOMETER IN 2010 BUT ENGINE WAS ABLE TO BE RESTARTED. VOLKSWAGEN DEALERSHIP SERVICE DEPARTMENT PERFORMED DIAGNOSTIC FOR THE 1ST STALLING INCIDENT AND SAID THERE WAS NOTHING WRONG. NO SERVICE WAS PERFORMED TO CHECK FUEL SYSTEM AT THAT TIME. *TR
Fuel system, Diesel, Fuel/propulsion system, Dec 23, 2012
ENGINE SPUTTERED AND QUIT WHILE DRIVING ON THE INTERSTATE AT NORMAL SPEED. WAS ABLE TO COAST TO A STOP SAFELY DUE TO PROXIMITY OF EXIT RAMP. WOULD NOT RESTART. VEHICLE TOWED TO VOLKSWAGEN DEALERSHIP WHERE THEY CLAIMED FUEL CONTAMINATION, RESULTING IN FAILURE OF THE HIGH PRESSURE FUEL PUMP. REPAIRS WERE NOT COVERED BY WARRANTY BECAUSE THEY CLAIMED FUEL CONTAMINATION WAS THE CAUSE. I HAVE THE FUEL RECEIPT FROM THE PREVIOUS FILL-UP WHERE IT SHOWS BP DIESEL WAS USED. I HAVE COMPLETE SERVICE RECORDS AND MAINTAIN THE VEHICLE IN PERFECT CONDITION. THIS IS A SERIOUS PROBLEM WITH THE DESIGN OF VOLKSWAGEN'S FUEL PUMP. *TR
Fuel system, Diesel, Engine, Fuel/propulsion system, Dec 4, 2012
HAPPENED LAST NIGHT, WITH MY 6 YR OLD DAUGHTER IN THE CAR, AND WIFE DRIVING ON THE FREEWAY! CHECK ENGINE LIGHT, AND FUEL INJECTOR/GLOW PLUG LIGHT BLINKING, CAR SHUTDOWN, BUT FORTUNATELY WAS ABLE TO PULL OFF TO THE SIDE BUT STILL NEXT TO FREEWAY ON/OFF RAMP. CAR WOULD CRANK OVER BUT NOT START. CALLED AAA TOW TO VW DEALER WHERE THE CAR WAS PURCHASED. I DROVE THE CAR EARLIER THAT MORNING ON A FAIRLY LONG TRIP (OVER 100 MILES), AND STARTED NOTICING THE FUEL ECONOMY WASN'T AS GOOD AS I NORMALLY WOULD GET (40 MPG), BUT IT WAS RAINING HEAVY THAT MORNING SO THAT'S WHAT I ATTRIBUTED IT TO, BUT ONLY SEEING 30 MPG AFTER ALL FREEWAY DRIVING WAS SUSPICIOUS TO ME. VW DEALER SAID THE HIGH PRESSURE FUEL PUMP FAILED AND CONTAMINATED THE ENTIRE DIESEL FUEL SYSTEM AND ALL THE PARTS WILL NEED TO BE REPLACED AND FUEL SYSTEM CLEANED OUT. *TR
Fuel system, Diesel, Fuel/propulsion system, Nov 28, 2012
THE CAR'S ENGINE STOPPED FUNCTIONING WHILE DRIVING ON I-80 ON THE WAY TO WORK IN THE MORNING. I WAS IN THE FAR LEFT LANE AND HAD TO USE HAZARD SIGNALS TO PULL THE CAR TO THE RIGHT SHOULDER DURING BUSY COMMUTE TRAFFIC. THE ENGINE GLOW LIGHT INDICATOR AND THE MALFUNCTION INDICATOR LAMP WERE ON DURING THE FAILURE. THE CAR DID NOT RESTART AND A TOW TRUCK TOOK THE VEHICLE TO THE NEAREST DEALERSHIP. METAL DEBRIS WAS PRESENT INSIDE OF THE FUEL PUMP AND FUEL FILTER. *TR
Power train, Engine, Fuel/propulsion system, Nov 15, 2012
MY 2010 VW JETTA SPORTWAGEN GOT THE GLOW PLUG LIGHT INTERMITTENT FLASH STARTING ON 72K MILES. IN THE COLD MORNING I COULD DRIVE 10-15 MINUTES WITHOUT ISSUE. HOWEVER, ONCE THE GLOW PLUG IS ON, IT COULD NOT EXCEED 40MPH. HERE'S THE DIAGNOSTIC FROM THE DEALERSHIP: 72017 CONFIRM MILE ON, GLOW PLUG LIGHT INTERMITTENT FLASH. PERFORM GUIDED FAULT FINDING, FAULTS TORED P00AF. TURBOCHARGER BOOST PERFORMANCE VISUAL INSPECTION FOUND VACUUM HOSES GOOD. FOLLOWING TEST PLAN, CHECK N75 SOLENOID GOOD. CHECK WIRING TO G581 REF VOLT GOOD. PERFORM GFF FUNCTION TEST VACUUM DIAPHRAM GOOD. FUNCTION TEST N75 GOOD. VACUUM AT 9PSI. CHECK INTERNAL RESISTANCE AT BOOST ACTUATOR POSITION SENSOR OUT OF SPEC. REC REPLACE G581 CHARGE PRESSURE ACTUATOR POSITION SENSOR (WITHIN TURBO ASSEMBLY)... PARTS WILL NEED TO BE SPECIAL ORDERED $1,444.41 + TAX... *TR
Fuel system, Diesel, Fuel/propulsion system, Nov 10, 2012
FOUR FAILURES IN FOUR MONTHS.THIS IS A REPEAT FAILURE WITH MY DIESEL FUEL SYSTEM. I PREVIOUSLY REPORTED THE FIRST TWO OCCURRENCES ON THIS SITE. VOLKSWAGEN OF AMERICA HAS NOW REPLACED MY ENTIRE FUEL SYSTEM INCLUDING THE TANK. THIS WAS ONLY AFTER REPEATED REQUESTS AFTER FOUR TIMES TO DEALER FOR SERVICE FOR THIS ISSUE--TOTAL TIME MY CAR WAS IN FOR SERVICE WAS 45 DAYS OVER JULY THROUGH OCT. 19, 2012. I WAS AWARE OF THE FUEL PUMP FAILURE AFTER RESEARCHING GLOW PLUG LIGHT FLASHING TDI AND LIMP MODE IMMEDIATELY UPON THE FIRST TIME THE LIGHTS STARTED TO FLASH ON JULY 6, 2012. I WENT TO DEALER AND THEY COULD NOT DIAGNOSE THE PROBLEM. JULY 17 IT HAPPENED AGAIN THEY FOUND METAL SHARDS IN THE FUEL FILTER AND REPLACED THE FUEL PUMP...I REQUESTED THEY REPLACE ENTIRE FUEL SYSTEM, EXPLAINING TO THE VOA CUSTOMER CARE PERSON THAT METAL SHARDS GO THROUGHOUT THE SYSTEM, DENIED. PICKED UP MY CAR ON JULY 31 (AFTER 15 DAYS IN SHOP). ON SEPT. 17 WARNING LIGHTS/LIMPMODE AGAIN. I AGAIN REQUEST THEY REPLACE ENTIRE FUEL SYSTEM, NO, ONLY THE PUMP IN THE TANK. PICK UP CAR SEPT. 28 (12 DAYS IN SHOP). FOUR DAYS LATER ON OCT. 2, AGAIN WARNING LIGHTS/LIMP MODE. BACK TO DEALER, AGAIN REQUEST VOFA TO REPLACE FUEL SYSTEM. NO ONLY THE FUEL RAIL. DEALER REPLACES FUEL RAIL, TAKES FOR A TEST DRIVE AND IT FAILED ON THEM. FINALLY VOA AGREES TO REPLACE THE FUEL SYSTEM...BUT NOT THE TANK. ONLY CLEAN THE TANK. I REQUEST NEW TANK, VOLKSWAGEN OF AMERICAN TELLS ME I CAN GO INSPECT THE CLEANED OUT TANK...HOW WILL I SEE INSIDE THE TANK...VOA CUST SERVICE TELLS ME THEN I BETTER BRING A FLASH LIGHT. MIND YOU I WAS DEALING WITH THE SAME CUST SERV REP [XXX] THE ENTIRE TIME. THEY DECIDE TO REPLACE TANK. PICK CAR UP OCT. 19 (18 DAYS IN SHOP). WAITING FOR IT TO HAPPEN AGAIN. ONLY A MATTER OF TIME AND HOPE I DON'T GET IN ACCIDENT DUE TO IT. VERY STRESSFUL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Engine, Fuel/propulsion system, Oct 26, 2012
WHILE DRIVING 65 MPH ON THE FREEWAY IN OAKLAND, CA, THE ENGINE MALFUNCTION LIGHT CAME ON, MY CAR BEGAN TO SLOW DOWN, AND AS SOON AS I EXITED THE FREEWAY THE CAR STALLED AND STOPPED ALTOGETHER, AND WOULD NOT RESTART. I WAS TOWED TO THE OAKLAND VW DEALERSHIP. THEY INFORMED ME THAT THE FUEL PUMP HAD FAILED, AND HAD TO REPLACE THE FUEL PUMP, FILTER, FUEL LINES, ETC. THE DEALER SAID THAT THERE WERE SHARDS OF METAL THROUGHOUT THE FUEL LINES. THIS APPEARS RELATED TO NHTSA ENGINEERING ANALYSIS EA11-003. *TR
Equipment adaptive/mobility, Fuel/propulsion system, Oct 15, 2012
HAD THE VEHICLE SERVICED AT THE 40,000 MILE INTERVAL. METAL FLAKES WERE FOUND IN THE FUEL FILTER. I WAS TOLD OF YOUR INVESTIGATION OF THE HPFP PROBLEMS THAT THIS MODEL HAS BEEN DEMONSTRATING. I WOULD LIKE TO FILE THIS INFORMATION WITH YOU IN CASE THIS FUEL PUMP FAILS. I UNDERSTAND THAT VW HAS BEEN RELUCTANT TO HONOR THEIR WARRANTY. *TR
Fuel/propulsion system, Oct 1, 2012
THE VEHICLE STALLED IN TRAFFIC. THE VEHICLE WOULD NOT RESTART. IT HAD TO BE TOWED TO A VW DEALER. THE VW DEALER TOLD ME THE PUMP DISINTEGRATED AND SENT METAL FINES THROUGH THE FUEL RAIL CLOGGING THE FUEL INJECTORS. THE DEALER CLAIMS IT WAS DUE TO THE DIESEL FUEL BEING CONTAMINATED. I HAVE DOCUMENTATION THAT ONLY DIESEL FUEL WAS IN THE TANK (FUEL RECEIPTS). THE DEALER DID NOT DO A LAB ANALYSIS ON MY FUEL. THEY SAID IT DIDN'T SMELL RIGHT. *TR
Fuel system, Diesel, Fuel/propulsion system, Sep 29, 2012
VEHICLE REGULARLY EXPERIENCES LOSS OF PROPULSION AFTER CRESTING HILLS. VARYING PRESSURE ON THE THROTTLE PEDAL PRODUCES NO CHANGE. INCIDENTS LAST APPROXIMATELY TWO SECONDS BEFORE NORMAL OPERATION RETURNS. DOES NOT STALL. *TR
Power train, Fuel/propulsion system, Sep 21, 2012
I WAS DRIVING ON THE HIGHWAY AND EXPERIENCED AN EXTREME LOSS OF POWER AND FLASHING YELLOW CHECK ENGINE LIGHT. AFTER STOPPING THE VEHICLE STALLED AND WOULDN'T RESTART ON MULTIPLE ATTEMPTS. BROUGHT VEHICLE TO DEALER WHO SAYS IT NEEDS THE ENTIRE FUEL SYSTEM REPLACED, DUE TO METAL SHAVINGS IN THE FUEL DELIVERY SYSTEM CAUSED BY A BAD HPFP. ORIGINALLY VW SAID IT WOULD BE COVERED UNDER WARRANTY, BUT NOW ARE CITING BIOFUEL AS A REASON FOR THE FAILURE. I HAVE USED ONLY B5 WHICH COMPLIES WITH VW'S STANDARD POLICIES BUT THEY HAVE STATED THEY BELIEVE THE REASON TO BE OWNER NEGLIGENCE AND HAVE A HIGHER BLEND THAN B5. I ONLY PUT IN WHAT THE FUEL STATIONS TELL ME THEY HAVE, I DON'T TEST MY FUEL BEFORE I PUT IT IN. THIS SEEMS LIKE A SMOKE AND MIRRORS PLAY BY VW, ATTEMPTING NOT TO PAY THE CLAIM AND TRYING TO HAVE ME SHELL OUT $10K FOR THE REPAIR. SEEMS PRETTY RIDICULOUS FOR A 2YEAR OLD VEHICLE WITH SUCH LOW MILEAGE. *TR
Fuel/propulsion system, Sep 17, 2012
STOPPED AND FILLED UP VEHICLE WITH DIESEL FUEL AROUND 5 PM 9/16/12. DROVE APPROXIMATELY 10.2 MILES AND THE VEHICLE ENGINE STOPPED. EXACTLY AT THAT MOMENT, THE WARNING 'CHECK ENGINE NOW' INDICATOR PHRASE WAS DISPLAYED IN THE DISPLAY PANEL. IT STAYED ON FOR A FEW SECONDS, AND THEN TURNED OFF, AND THERE WERE NO INDICATOR LIGHTS ON AT ALL THAT WOULD INDICATE LOW OIL PRESSURE OR FUEL OR ANY OTHER SYMPTOM. WE HAD ENOUGH MOMENT TO ROLL TO THE SHOULDER OF THE ROAD TO GET OUT OF THE WAY OF TRAFFIC. ELECTRIC WAS WORKING AS WE WERE ABLE TO ROLL DOWN THE WINDOWS OF THE CAR, THE RADIO WAS ON. PUT THE CAR IN PARK AND TRIED STARTING THE ENGINE. IT WOULD CRANK OVER, BUT NEVER CATCH. EVEN THOUGH WE HAD JUST PUT IN 13.5 GALLONS OF FUEL, THE CAR BEHAVED AS THOUGH IT WERE OUT OF FUEL. I CHECKED THE RECEIPT TO VERIFY DIESEL WAS PUT INTO THE CAR. I ALSO CALLED THE CHEVRON STATION WHERE I PURCHASED THE FUEL TO ASK IF THERE HAD BEEN A MISTAKE OR IF THEY'D HAD OTHER REPORTS OF BAD DIESEL FROM THEIR STATION. THE OWNER OF THE STATION CALLED ME BACK AND LET ME KNOW THAT HE RAN LAB TESTS TO DETERMINE WHETHER OR NOT THEIR WAS CONTAMINATION IN THE FUEL LINES (EITHER FROM GASOLINE OR FROM WATER), AND HE SAID THERE HAD NOT BEEN. CALLED THE VOLKSWAGEN ROADSIDE ASSISTANCE AND THEY SENT OUT A TOW TRUCK TO COLLECT THE CAR AND TAKE IT BACK TO THE DEALERSHIP. *TR
Fuel/propulsion system, Aug 31, 2012
I WAS TRAVELING APPROXIMATELY 45 MPH IN MY 2010 JETTA TDI WHEN THE CAR SUDDENLY STALLED WITHOUT ANY WARNING. I WAS UNABLE TO NAVIGATE THE CAR TO A SAFE PLACE AND WAS STUCK IN THE MIDDLE TWO LANES. I WAS UNABLE TO RESTART THE CAR AND HAD TO WAIT 40MIN FOR A TOW TRUCK TO ARRIVE. THE DEALERSHIP INDICATED THAT THE FUEL PUMP FAILED. THEY ARE ALSO HAVING TO REPLACE THE FUEL DISTRIBUTOR AND FILTER. *TR
Power train, Fuel/propulsion system, Aug 23, 2012
WHILE EXITING A PARKING AT A STOP SIGN, WHEN ACCELERATING OUT PAST THE STOP SIGN AT APPROXIMATELY 10 MPH THE CAR'S ENGINE SUDDENLY LOST POWER AND DIED. AFTER THE VEHICLE ONCE AGAIN RETURNED TO A COMPLETE STOP, I WAS ABLE TO RESTART THE ENGINE AFTER PUTTING THE CAR INTO PARK. TAKEN INTO DEALERSHIP 10 DAYS LATER FOR SCHEDULE SERVICE AND MAINTENANCE; NOTHING OUT OF THE ORDINARY WAS FOUND. *TR
Fuel/propulsion system, Aug 21, 2012
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH THE VEHICLE STALLED. HE WAS ABLE TO RESTART THE VEHICLE SHORTLY THEREAFTER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THE FUEL SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 119,000.
Fuel/propulsion system, Jul 19, 2012
FIRST INCIDENCE: DRIVING 45 MPH, GLOW PLUG LIGHT STARTS FLASHING, CAR GOES INTO LIMP MODE. DRIVE SLOWLY HOME. CALL DEALERSHIP, TOLD TO RECYCLE (TURN OFF/ON). IF LIGHT GOES AWAY SHOULD BE OKAY THEY SAID. TOOK TO DEALER TO CHECK OUT TO BE SURE. THEY FOUND NOTHING. A WEEK LATER WAS ON THE HIGHWAY AND NEEDED TO ACCELERATE AND FLASHING LIGHT AND LIMP MODE AGAIN. PULLED OVER, TURNED OFF AND ON. DROVE SLOW TO THE DEALER, CAR VERY SLUGGISH. IT IS AT THE DEALER NOW AND THEY ARE GOING TO REPLACE THE HIGH PRESSURE FUEL PUMP (HPFP). *TR
Fuel system, Diesel, Fuel/propulsion system, Jul 5, 2012
MY 2010 JETTA TDI BROKE DOWN ON ME WHILE I WAS THREE HOURS AWAY FROM MY HOME. THE SERVICE REP. SAID HE HAS HAD A FEW CARS COME IN WITH THE SAME PROBLEM. HE STATED IT WAS DUE TO BAD FUEL OR WATER IN THE FUEL LINE. I KNOW I HAD PUT DIESEL IN WHEN I FILLED UP THAT MORNING. HE STATED WE HAD PROBABLY RECEIVED BAD FUEL WHEN WE HAD FILLED UP. WE WERE ON A ROAD TRIP (8HRS ONE WAY) AND I HAD DRIVEN ABOUT 5 HOURS BEFORE IT DIED!!! WE WERE TRAVELING AT APPROX. 65 MPH WHEN THE FLASHING GLOW PLUG LIGHT INDICATOR BEGAN TO FLASH. THE CAR THEN STARTED TO LOSE ACCELERATION AND WE PULLED OVER WHERE THE ENGINE FINALLY SHUT DOWN AND IT WOULD NOT RESTART. I HAD TO HAVE THE CAR TOWED TO THE CLOSEST VW DEALER. THEY ARE REPLACING THE ENTIRE FUEL SYSTEM. HOW AM I SUPPOSED TO KNOW WHAT FUEL STATION HAS GOOD DIESEL? I KNOW THE FAULT WAS NOT MINE. I CAN'T AFFORD TO BE WITHOUT MY CAR AGAIN FOR 2 TO 3 WEEKS. AS SOON AS I GET MY CAR BACK I WILL BE TRADING IT IN EVEN THOUGH I AM UPSIDE DOWN ON MY LOAN. I LOVED MY TDI BUT WITH THIS ISSUE ALWAYS BEING A THREAT I WILL NOT BE ABLE TO RECOMMEND THIS CAR TO ANYONE. VW NEEDS TO FIX THIS ISSUE. *TR
Fuel/propulsion system, Jul 3, 2012
CHECK ENGINE LIGHT CAME ON WHILE DRIVING JETTA TDI TO/FROM WORK. TOOK IT TO DEALER AND THEY REPORTED IT WAS THE HIGH PRESSURE FUEL SENSOR (VEHICLE STORING FAULT P0191). THEY REPLACED THE SENSOR (THINKING IT FAULTY), BUT THE FOLLOWING DAY THE CHECK ENGINE LIGHT CAME ON AGAIN. RETURNED THE VEHICLE TO THE DEALER AND THEY REPORTED THE SAME FAULT. DEALER KEPT VEHICLE FOR INVESTIGATION. THEIR INVESTIGATION REVEALED METAL SHAVINGS IN THE FUEL SYSTEM. THE VEHICLE REMAINED WITH THE DEALER BETWEEN 03/23-03/27 WHEREIN THEY REPLACED THE ENTIRE FUEL SYSTEM. ON THE MORNING OF 06/29 WENT TO START CAR AND COULD NOT GET IT TO START. VEHICLE WAS TOWED TO DEALER AND THE REPLACEMENT HIGH PRESSURE FUEL PUMP WAS DETERMINED FAULTY. *JS
Engine, Fuel/propulsion system, Jun 27, 2012
WHEN I STARTED MY CAR, A 2010 JETTA SEDAN TDI, IT STARTED MAKING A STRANGE NOISE, BUT STILL RAN. I TRIED TO DRIVE IT OVER TO THE VOLKSWAGEN DEALER WHICH WAS APPROXIMATELY 2 MILES AWAY. I PULLED OUT ONTO THE HIGHWAY AND ACHIEVED A SPEED OF APPROXIMATELY 30MPH. THE CAR CONTINUED TO MAKE THE NOISE AND BEGAN TO LOSE POWER WITHIN A HALF MILE. I PULLED INTO THE PARKING LOT OF A SHOPPING CENTER AT WHICH TIME THE ENGINE DIED AND WOULD NOT RESTART. THE CAR HAD TO BE TOWED TO THE VOLKSWAGEN DEALER, WALLACE IMPORTS OF JOHNSON CITY, TN. IT TOOK THEM APPROXIMATELY 1 1/2 WEEKS TO GET THE PARTS IN AND REPAIR THE VEHICLE. THE SERVICE REPRESENTATIVE EXPLAINED TO MY HUSBAND THAT THERE WAS A CATASTROPHIC FAILURE OF THE HIGH PRESSURE FUEL PUMP, WHICH RESULTED IN METAL FRAGMENTS CONTAMINATING THE ENTIRE FUEL SYSTEM. AS A RESULT, HE WAS TOLD THAT EVERY PART WHICH CAME IN CONTACT WITH THE FUEL HAD TO BE REPLACED, INCLUDING THE FUEL TANK, FUEL LINES, FILTERS, FUEL INJECTORS, AND MANY OTHERS. THERE WAS A TWO PAGE LIST OF THE PARTS USED TO FIX MY CAR. MY CONCERN IS THAT THIS COULD HAPPEN AGAIN RESULTING IN AN UNSAFE SITUATION. FURTHER, WE ALSO HAVE 2010 JETTA TDI SPORTSWAGEN AND HAVE CONCERNS OF THE SAME PROBLEM OCCURRING AT HIGHWAY SPEEDS SINCE MY HUSBAND ROUTINELY MAKE ROUND TRIPS OF 230 MILES AT LEAST TWICE A WEEK TRAVELING MAINLY ON THE INTERSTATE. *TR
Electronic stability control (ESC), Engine, Fuel/propulsion system, Jun 21, 2012
I PURCHASED MY BRAND NEW VW JETTA FROM THE DEALERSHIP LOT. LESS THAN 4 WEEKS LATER WHEN THE CAR WAS IN THE DRIVEWAY I STARTED IT, AND AS I PRESSED THE GAS DOWN THE CAR BEGAN TO MOVE (IN A SPUTTERING/JERKING TYPE OF MOVEMEN)T BUT IT WAS NOT ABLE TO GO MORE THAN 7 FEET BEFORE IT STALLED OUT,, AND THE RPM'S WERE HIGH AND THE CAR JUST MOVED LIKE IT WAS NOT ABLE TO PROPERLY ACCELERATE, IT STALLED OUT BEFORE THE END OF MY DRIVE WAY. I STARTED IT AGAIN AND IT DROVE PROPERLY, THIS EXACT INCIDENT OCCURRED AT LEAST1- 2 TIMES A WEEK ON A COLD START. I TOOK IT TO DEALERSHIP, NOTHING FOUND ON DIAGNOSTICS.THEN AT LEAST EVERY 1-2 MONTHS I TOOK IT TO DEALERSHIP, NO PROOF ON DIAGNOSTICS .NEXT A RECALL & WORK WAS DONE. SAME PROBLEM OCCURRED AGAIN AND AGAIN. TOOK IT BACK. THEY SAID THEY COULD NOT FIND A SOLUTION BECAUSE ITS NOT REPEATING THE STALLING WHEN ITS AT DEALERSHIP. I AM STILL HAVING THE ISSUE OF MY CAR STALLING OUT WHEN DRIVING, IT IS A SAFETY ISSUE. IT IS DANGEROUS DRIVING A CAR THAT STALLS OUT WHILE YOU ARE ON THE ROAD. SINCE THE COLD START ISSUES I HAVE ALSO HAD IT STALL OUT ON THE ROAD, IN AN INTERSECTION. THIS CAR IS STILL REPEATING THE STALLING. I CANNOT GET ANY ANSWERS ON HOW TO FIX IT DUE TO NO "PROOF" ON DIAGNOSTICS CHECK. I FEEL UNSAFE IN MY CAR. IT STARTS TO ACCELERATE THEN SHUTS OFF. THIS IS NOT ACCEPTABLE AND HASNT EVER BEEN PROPERLY FIXED EVEN THOUGHVW CORPORATE HAS A CASE ON THE ISSUES OF MY CAR. *TT
Fuel/propulsion system, May 24, 2012
I HAVE EXPERIENCED REPEATED PROBLEMS WITH MY TDI MANUAL TRANSMISSION JETTA SPORTWAGEN. WITHIN THE FIRST MONTH OF BUYING THIS VEHICLE, I EXPERIENCED A LURCHING SENSATION WHICH WOULD COME AND GO RANDOMLY ESPECIALLY WHEN IN THIRD GEAR. BROUGHT IT TO THE DEALER, BUT THEY COULDN'T REPLICATE. THIS HAS CONTINUED SPORADICALLY FOR OVER A YEAR AND A HALF. THE VEHICLE ALSO SOMETIMES IDLES VERY ROUGHLY WHEN AT A STOP. MORE RECENTLY, IN MARCH 2012, THE VEHICLE STALLED TWICE WHILE DRIVING AT ABOUT 30 - 40 MPH AND ALSO NOW IN MAY 2012 IT HAS DONE THIS AGAIN. THERE ARE NEVER ANY WARNING LIGHTS THAT GO ON, ONLY THE ENGINE LIGHT ONCE IT HAS ACTUALLY STALLED. BROUGHT IT TO THE DEALER EVERYTIME THIS HAS HAPPENED AND THEY ARE NEVER ABLE TO REPLICATE THE SITUATION, SO THEY SEND ME HOME WITH IT. I WAS VERY UPSET WITH THIS AND CONFRONTED THE DEALERSHIP ABOUT THIS WHEN I REALIZED HOW MANY OTHERS HAVE HAD SIMILAR PROBLEMS. THEY SAID THEY COULDN'T DO ANYTHING BECAUSE THEY COULDN'T FIND ANYTHING TO FIX. THEY SAID THEY WOULD NOTIFY VOLKSWAGEN AND I CALLED THEM AS WELL AND HAVE NOW BEEN GIVEN A CASE NUMBER. THIS IS A SERIOUS ISSUE AND NEEDS TO BE ADDRESSED. THERE IS POTENTIAL FOR MAJOR LIFE THREATENING SITUATIONS IF A CAR STALLS WHILE DRIVING IN THE MIDDLE OF TRAFFIC. I FEEL LIKE I AM DRIVING AROUND IN A TIME BOMB, BECAUSE YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN. *TR
Fuel/propulsion system, May 22, 2012
JETTA TDI, CHECK ENGINE LIGHT AND GLOW PLUG WARNING LIGHT FOLLOWED BY REDUCED POWER. VEHICLE RAN FOR SEVERAL MILES BEFORE STALLING. WOULD NOT RESTART. DEALER REPORTED FAILURE OF THE HIGH PRESSURE FUEL PUMP AND METAL IN THE FUEL FILTER. *TT