2010 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 875 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Jetta model years with reports.
Of the 2010 reports, 24 involved a crash and 5 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Representative owner complaints: power train
111 reports, newest first. Show all
Power train, Jul 19, 2023
The contact owns a 2010 Volkswagen Jetta. The contact stated while driving at an undisclosed speed, the vehicle unintendedly shifted into neutral(N). The vehicle was taken to an independent mechanic, who related the failure to NHTSA Campaign Number: 09V333000 (Power Train). The manufacturer was not made aware of the failure. The failure mileage was approximately 159,900.
Steering, Power train, Electrical system, Jan 16, 2023
2010 Jetta, manual transmission Key gets stuck in ignition and wont cut car off. Eventually got key out, ignition locked wont let key turn car on. This is a known vw issue with over 860 complaints on this exact issue between 2009-2013. VW refuses to do recall, even though this is a manufacturing parts issue.
Power train, Engine, Fuel/propulsion system, Feb 2, 2021
CAR WILL UNPREDICTABLY STALL SOME TIMES, CLOSE THE IGNITION SWITCH AND ENGINE WILL BE ABLE TO START,,, WILL GO IN LIMP HOME MODE WHEN THE GLOW PLUG LIGHT WILL ILLUMINATE AND CHECK ENGINE LIGHT COMES ON FOR DTC P00AF....
Power train, Jan 4, 2020
ALL SYMPTONS OF VW RECALL NO. 37E3/S7 OR NHTSA 09V333000" TRANSMISSION ABRUPTLY SHIFT TO NEUTRAL. THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. THE DEPRESS BRAKE PEDAL INDICATOR LIGHT WILL BE ILLUMINATED, ALSO THE TRANSMISSION GETS STUCK IN A GEAR AND IT WON'T SHIFT. IN BOTH CASES, ONCE YOU STOP THE VEHICLE, TURN IF OFF AND CRANK IT BACK ON, THE PROBLEM WILL SOLVED.
Power train, Nov 18, 2019
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE OPERATING THE VEHICLE, IT JERKED WITHOUT WARNING. THE CONTACT HAD TO CONTINUE DRIVING IN ORDER FOR THE VEHICLE TO RETURN TO NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V333000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Power train, Structure, Other or unspecified, Aug 15, 2019
I AM TRULY NOT SURE. IT IS GOING INTO THE SHOP TOMORROW. ALTHOUGH, I JUST PURCHASED IT USED, AND WHEN I PARK IT ON A HILL. IT MAKES THIS ODD SOUND AS IF THE BODY IS GOING TO FALL APART? I SMELL A BURNING METAL SMELL AS WELL. IT WAS PARKED ON A HILL SO IT WAS STATIONARY, JUST NOT SURE WHAT IT IS. I KNOW IT IS USED BUT I ONLY HAD IT FOR 1 MONTH!
Power train, Apr 18, 2019
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE MECHATRONIC UNIT FOR THE DSG GEAR BOX TRANSMISSION FAILED TO FUNCTION. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC. NAPLETON'S VOLKSWAGEN OF ORLANDO (12700 E COLONIAL DR, ORLANDO, FL 32826, (855) 843-6461) WAS NOTIFIED. THE DEALER AND MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE CUSTOMER SATISFACTION PROGRAM REGARDING THE MECHATRONIC UNIT FOR THE DSG GEAR BOX TRANSMISSION; ALTHOUGH, THE VEHICLE EXHIBITED THE SAME FAILURE AS LISTED IN THE PROGRAM. THE MANUFACTURER REFUSED TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Power train, Service brakes, Apr 3, 2019
I REPLACED MY BRAKES WITH BRAND NEW BRAKES LESS THAN 6 MONTHS AGO AND STILL HAVE ALL OF THE SAME ISSUES. MY BRAKES CONSTANTLY LOCK, I'VE NEVER BEEN ABLE TO DO A HARDSTOP WITH THIS CAR FOR THE 4 YEARS I'VE OWNED IT. I'VE AVOIDED ACCIDENTS BY MOVING MY STEERING WHEEL LEFT AND RIGHT TO AVOID OTHER VEHICLES BECAUSE MY BRAKES LOCK PRETTY MUCH EVERY TIME. IT SCARES ME TO DRIVE THIS CAR WITH MY 2 YEAR OLD IN THE BACK SEAT. I REPLACED THE IGNITION LOCK CYLINDER AND THE RADIATOR ON MY CAR 3 YEARS AGO AND MY CAR STILL JUMPS WHEN IDLE AND ALTHOUGH I CAN TURN THE IGNITION IT MOST OFTEN FAILS TO START ON THE FIRST TRY. I HAVE TO TURN IT ON TWICE FOR IT TO START. OFTEN TIMES WHEN I'M AT A STOP LIGHT IT SOUNDS LIKE MY CAR IS STRUGGLING TO STAY ON.
Power train, Jul 2, 2018
I HAVE THE 2010 JETTA TDI. THE MECHATRONICS UNIT HAS FAILED AND VW WILL NOT SELL PARTS FOR THIS TRANSMISSION BECAUSE IT IS FAULTY. THEIR WORDS BUT THEY ALSO WON'T RECALL THE TRANSMISSION EITHER. TRANSMISSION SHOPS HAVE NOT BEEN ABLE TO BUY PARTS FOR THIS TRANSMISSION FOR OVER 4 MONTHS SO VW IS VERY AWARE. THE ISSUE IS THE TRANSMISSION WILL NOT ALLOW THE CAR TO ACCELERATE SAFELY AT ALL TIMES. I WAS LEAVING A BUSINESS DRIVEWAY INTO A 5 LANE ROAD AND THE TRANSMISSION GOT STUCK IN 1ST OR 2ND GEAR. IT WOULD NOT ALLOW THE CAR TO GO MORE THAN 32 MPH W/RPM'S OVER 3.5. SHIFTING INTO NEUTRAL OR PARK AND BACK INTO DRIVE AT THE STOPLIGHT DID NOT WORK. I HAD TO USE THE HAZARD LIGHTS AND PULL INTO THE NEXT PARKING LOT SAFELY. TURNING OFF THE CAR AND TURNING IT BACK ON ALLOWED THE TRANSMISSION TO WORK AGAIN BUT I DO NOT TRUST DRIVING IT ON THE FREEWAY OR MERGING INTO HIGH SPEED TRAFFIC. THIS ISSUE IS VERY SIMILAR TO THE 2007-2009 RECALL AND I PURCHASED MY CAR IN NOVEMBER 2009 WITH A 2010 MODEL. I DID NOT HAVE ANY ISSUES W/MY TRANSMISSION UNTIL AFTER THE EPA FIX. I REPORTED TO THEM TWICE IT HAD ISSUES SHIFTING IN LOWER GEARS BETWEEN 28-32 MPH. THEY SAID WITHOUT A CHECK ENGINE LIGHT THEY COULD NOT HELP ME AND NOW 6 MONTHS LATER MY TRANSMISSION MECHATRONICS UNIT HAS FAILED. VW SAYS THEY WOULD COVER IT UNDER THE EPA FIX BUT ONLY OF THE CHECK ENGINE LIGHT IS ON. VW NEEDS TO RECALL THE TRANSMISSION SINCE THEY ARE AWARE IT IS 'FAULTY'. *JS
Power train, Engine, May 12, 2018
WHEN DRIVING THIS VEHICLE IT WILL AT TIMES HESITATE AND STUMBLE SEVERELY TO THE POINT WHERE YOU WILL HAVE TO PULL OVER. NO CHECK ENGINE LIGHT OR CODES NOTED WHEN SCANNED. PROBLEM STARTED RIGHT AFTER VW TDI EMISSIONS FIXES. VW DEALER CLAIMS NO CONNECTION.
Suspension, Power train, Apr 17, 2018
WHILE WILL DRIVING 70 MPH ON I-96, LEFT FRONT STRUT/COIL/DAMPENER FAILED , THE COIL SPRING BECAME PARTIALLY OFFSET AND SEPARATED LATERALLY FROM THE REMAINING PORTION OF THE COIL. THE PORTION OF THE COIL OFFSET BEGAN RUBBING ON THE FRONT TIRE SIDEWALL. FORTUNATELY, I WAS LOCATED 5-7 MILES FROM HOME AND MY LOCAL VEHICLE REPAIR SHOP. A DANGEROUS AND POTENTIALLY VERY DANGEROUS DEVELOPMENT. SEE ATTACHED IMAGES..
Power train, Mar 9, 2018
2.5 L APPROX. 108,000 MILES. THE VEHICLE DOES A HARD SHIFT FROM 2 TO 3RD GEAR THEN FROM 3RD TO 4TH. ALMOST LIKE A HARD RESISTANCE THEN BUCKS. HAPPENS WHEN DRIVING AT A LOW RATE OF SPEED OR ON THE HIGHWAY.
Power train, Sep 11, 2017
TRANSMISSION WENT OUT WHILE DRIVING AND ALMOST CAUSED AN ACCIDENT. GOT CAR CHECKED AND NEEDED A NEW TRANSMISSION AND TRANSMISSION MODULE. DID RESEARCH OF THIS MODEL AND MODEL YEAR AND IT'S AN ONGOING ISSUE WITH THE TRANSMISSION IN THIS CAR. IF THIS ISSUE ISN'T TAKEN CARE OF IT WILL EVENTUALLY CAUSE SERIOUS BODILY INJURY OR DEATH. HOW MANY LIVES NEED TO BE IN JEOPARDY IN ORDER FOR THIS TO BE RESOLVED. MY KIDS ARE VERY IMPORTANT TO ME AND I WANT THEM TO BE AS SAFE AS POSSIBLE. WHY DRIVE SOMETHING THAT'S NOT SAFE FOR ME OR MY KIDS.
Power train, Electrical system, Exterior lighting, Sep 7, 2017
THE LIGHTS ARE ALL CROSSED. THE LEFT TURN SIGNAL IS WEAKER ON THE DRIVER MIRROR. THE OVERHEAD LIGHTS SEEMED TO BE CROSSED. YOU TURN ONE OFF AND THE PASSENGER LIGHTS IN BACK COME ON. THE BLUETOOTH STOPPED WORKING. IT IS LIKE IT HAS A SHIRT IN IT. THIS IS WHILE DRIVING AS WELL AS STATIONARY IN CAR PORT.
Power train, Jul 8, 2017
WHEN STARTING FROM A STOP THE TRANSMISSION SLIPS INTO NEUTRAL AND THE CAR ROLLS UNPOWERED TO A STOP. IF THE ENGINE IS TURNED OFF AND TRANSMISSION IS SHIFTED TO "PARK" TO RESTART THE ENGINE IT IS THEN IMPOSSIBLE TO SHIFT THE TRANSMISSION OUT OF "PARK" INTO NEUTRAL OR ANY OTHER GEAR. WHENEVER THIS IS HAPPENING VARIOUS WARNING LIGHTS APPEAR ILLUMINATED ON THE WARNING PANEL-EG. "LOW WASHER FLUID" AND "TRACTION CONTROL WARNING." IN TRAFFIC THIS IS VERY DANGEROUS AND TO GET TO AN "OUTSIDE LANE" MAY BE IMPOSSIBLE. TO LOSE POWER WHEN STARTING FROM A STOP SIGN AND HAVING TO COAST TO A STOP IN THE LANE ONE HAS JUST ENTERED IS VERY DANGEROUS. TWICE WHEN TURNING LEFT WITH A LEFT-TURN GREEN ARROW THE TRANSMISSION FAILED AND I ROLLED TO A STOP, SHIFTED TO "PARK" TO RESTART THE ENGINE ONLY TO HAVE THE TRANSMISSION "LOCK-UP" IN "PARK" WITH ME UNABLE TO PHYSICALLY GET THE SELECTOR LEVER INTO "DRIVE." THIS CAR HAS BEEN SERVICED AT VW EVERY 10,000 MILES SINCE NEW AND AT 104,000 MILES I AM TOLD IT MAY NEED A NEW $7,000.00 TRANSMISSION. ON-LINE I SEE THAT THE "DSG TRANSMISSION " HAS BEEN RECALLED TWICE FROM 2006 TO 2016 FOR "SLIPPING INTO NEUTRAL." HOWEVER, VW CLAIMS THERE ARE NO RECALLS FOR MY VEHICLE AND WHEN I DO A NTSC VIN SEARCH I FIND NO SUCH PROBLEM LISTED. MY NEAREST VW SERVICE DEPARTMENT IS 45 MILES AWAY VIA INTERSTATE AND CITY DRIVING AND I AM AFRAID TO ATTEMPT DRIVING THERE FOR A DIAGNOSIS. LOCAL TRANSMISSION SHOPS ARE UNABLE TO SERVICE OR EVEN DIAGNOSE OR MEASURE THE FLUID LEVEL IN THE VW PROPRIETARY SEALED-UNIT.
Power train, Vehicle speed control, Jul 5, 2017
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. ON SEVERAL OCCASIONS, WHILE DRIVING 40 MPH, THE VEHICLE STOPPED WITHOUT WARNING. ON ONE OCCASION, THE VEHICLE FAILED TO ACCELERATE. AS A RESULT, THE CONTACT STATED THAT A WARNING INDICATOR ILLUMINATED, INDICATING TO DEPRESS THE BRAKE PEDAL AND ACCELERATE AGAIN. ON ANOTHER OCCASION, WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE GEAR SHIFTER FAILED TO OPERATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO VORDERMAN VOLKSWAGEN (LOCATED AT 5811 CROSS CREEK BLVD, FORT WAYNE, IN 46818 (260) 489-7900) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT OFFER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Power train, Electrical system, Jan 2, 2017
WHILE RECENTLY DRIVING THE VEHICLE THE GEAR INDICATOR IN THE INSTRUMENT PANEL BEGAN TO FLASH AND THEN DISAPPEARED, NO LONGER REVEALING WHAT GEAR THE CAR WAS IN WHILE IN FORWARD MOTION, AND CAR BEGAN TO LOSE MOMENTUM WHILE DRIVING AND BEGAN SOUNDING AND MOVING AS THOUGH THE CAR WAS PLACED IN NEUTRAL. UPON STOPPING THE CAR AND AGAIN ATTEMPTING TO DRIVE FORWARD, THE CAR ENGINE REVVED AS THOUGH IN NEUTRAL. HAD CAR TOWED TO DEALER WHERE THEY DROVE IT AND MENTIONED THE WIRING HARNESS LEAKING OIL/FLUID. I HAVE HAD THIS CAR AT THE DEALER 4 TIMES WITHIN A 6 MONTH PERIOD (MAY-NOV 2016) FOR PREVENTATIVE MAINTENANCE, AS I KEEP THIS CAR IN EXCELLENT CONDITION AND HAVE IT CHECKED THROUGHOUT THE YEAR TO PREVENT ISSUES FROM OCCURRING. DURING ALL THESE TIMES I HAD NO ISSUES UNTIL NOW, AS AGAIN, I WORK VERY HARD TO MAINTAIN THIS VEHICLE. I HAVE SINCE DONE MUCH RESEARCH ON THIS MATTER AND HAVE HAD AN OPPORTUNITY TO SPEAK WITH OTHER VW OWNERS WHO HAVE EXPRESSED HAVING VERY SIMILAR ISSUES WHICH FALLS IN LINE WITH THE ISSUED RECALL ANNOUNCED AUGUST 20, 2009. I HAVE RECORDS OF ALL SERVICE I HAVE HAD DONE FOR THIS AUTOMOBILE SINCE IT'S PURCHASE. I CAN EITHER MAIL OR FAX THE INFORMATION TO YOU FOR REVIEW. THANK YOU! *TR
Power train, Electrical system, Dec 19, 2016
THE KEY WOULD NOT TURN IN THE IGNITION SWITCH, AND I WAS UNABLE TO TURN THE CAR OFF. THE CAR WAS STOPPED AND IN PARK. I HAD TO BRING THE CAR TO THE DEALER AND THEY TOLD ME THAT MY ONLY OPTION TO FIX THE PROBLEM WAS TO REPLACE THE IGNITION COMPONENT.
Power train, Vehicle speed control, Jul 14, 2016
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE SHIFTING THE VEHICLE BETWEEN THE PARK, REVERSE, AND DRIVE POSITIONS, THE VEHICLE MADE AN ABNORMAL NOISE WITHOUT WARNING. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,793.
Power train, May 25, 2016
2010 VOLKSWAGEN 2.0 TURBO DSG FAULT. THE VEHICLE HAS BEGUN EXHIBITING DANGEROUS RANDOM/UNINTENTIONAL SHIFTING INTO MUCH LOWER GEARS, OR POSSIBLY EVEN NEUTRAL AT VARIOUS SPEEDS UNDER LIGHT OR NO THROTTLE INPUT ON TWO SEPARATE OCCASIONS THUS FAR. THE FIRST TIME IT HAPPENED THE VEHICLE WAS TRAVELING ABOUT 25MPH, AND THE DSG TRANSAXLE DOWNSHIFTED/SHIFTED INTO NEUTRAL FOR NO APPARENT REASON, ENGINE REVVING TO 4-5 THOUSAND RPM. THIS HAPPENED ROUGHLY FOUR TIMES BEFORE IT RESUMED NORMAL OPERATION THE SECOND TIME IT HAPPENED WAS YESTERDAY AFTERNOON, ON THE HIGHWAY WITH SPEED CONTROL SET AT 58MPH. VEHICLE SHIFTED ALL BY ITSELF WITHOUT REASON, AGAIN REVVING TO 4-5 THOUSAND. THIS TIME IT HAPPENED TWICE BEFORE RETURNING TO NORMAL OPERATION. ADDITIONALLY, ONE MORNING I ACCELERATED FROM A STOP WITH COLD ENGINE/TRANSAXLE IN DRIVE, AND THE TRANSAXLE WOULD NOT UPSHIFT FROM LOW GEAR FOR ABOUT 3-4 SECONDS. NOT SURE IF THIS IS RELATED, BUT I SUSPECT IT MAY BE. THE FIRST TIME IT HAPPENED, THE ABS/ESP LIGHT FLASHED AND REMAINED ON, AND I TOOK IT IN TO THE DEALER EXPLAINING THE PROBLEM, AND THEY SAID MY REAR WHEEL SPEED SENSOR WAS FAILING. THIS IS THE ONLY INDICATOR OF ANY FAULT THAT I CAN TELL. WHEN THE CAR EXHIBITS THIS FAULT, I DO NOT NOTICE ANY FLASHING GEAR INDICATORS OR ANYTHING OF THE SORT, EVERYTHING SEEMS NORMAL, EXCEPT THE ENGINE REVS HIGH ALL BY ITSELF. I DO NOT HAVE ANY PHOTOS OR VIDEO EVIDENCE OF THE FAULT AS OF YET AS IT'S VERY UNPREDICTABLE AND INTERMITTENT, BUT I WILL ATTEMPT TO CAPTURE THE PROBLEM IF I CAN IN THE FUTURE.
Power train, May 9, 2016
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE OPERATING THE VEHICLE IN HOT AND HUMID WEATHER, THE VEHICLE STALLED DUE TO A FAULTY TRANSMISSION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE GEAR BOX OIL LEAKED OUT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Power train, Feb 2, 2016
WHILE DRIVING DOWN THE HIGHWAY MY CAR SHIFTED ITSELF INTO NEUTRAL. THIS WAS A VERY DANGEROUS SITUATION AND MY WIFE AND TWO CHILDREN HAD TO CROSS MULTIPLE LANES OF TRAFFIC AND WERE STRANDED ON THE SIDE OF A MAJOR HIGHWAY. BROUGHT TO VW AND THEY REPLACED THE ALTERNATOR, WHICH MAKES NO SENSE. THEY SENT MY FAMILY BACK OUT WITH CAR ONLY TO HAVE THE SAME INCIDENT RECUR, THEY THEN TOWED BACK THE VEHICLE AND REPLACED WIRING HARNESS ON AUTOMATIC TRANSMISSION. THIS IS THE EXACT ISSUE DESCRIBED IN RECALL 09V333000, BUT VW HAS STATED THAT THIS PARTICULAR VIN IS NOT COVERED. THIS IS AN EXTREMELY DANGEROUS ISSUE AND A FORMAL INQUIRY SHOULD BE ESTABLISHED TO DETERMINE IF ADDITIONAL VINS SHOULD BE COVERED.
Power train, Vehicle speed control, Engine, Nov 23, 2015
TRANSMISSION JERKING FROM 1ST TO 2ND GEAR SET OFF GLOW PLUG/CHECK ENGINE LIGHT. TURNED OFF IGNITION. WARNING LIGHT RESET. JERKING CONTINUED IN GEAR 1ST TO 2ND AND 3RD TO 4TH.
Power train, Electrical system, Electronic stability control (ESC), Sep 24, 2015
WHILE DRIVING, THE CAR INADVERTENTLY DISENGAGES THE DSG TRANSMISSION RESULTING IN NO POWER TRANSFER TO THE WHEELS. THE CAR ALSO DISPLAYS AN "ESP ERROR" (ELECTRONIC STABILITY PROGRAM) IN CONJUNCTION WITH THE TRANSMISSION PROBLEM. ONCE THE CAR IS SHIFTED INTO PARK AND TURNED OFF, AND THEN BACK ON, THE PROBLEM IS RESOLVED TEMPORARILY. IT HAPPENS WITHOUT WARNING AND POSES DANGER FOR THE DRIVER AND OCCUPANTS. THIS INITIALLY HAPPENED 2 MONTHS PRIOR AFTER A HEADLIGHT BURNED OUT AND THE BULB STATUS LIGHT ON THE DASH CAME ON. THE TRANSMISSION DISENGAGEMENT EVENT OCCURRED ONCE OR TWICE BEFORE THE HEADLIGHT WAS REPLACED. AFTER REPLACING THE LIGHT BULB, THE TRANSMISSION ERROR APPEARED TO RESOLVE ITSELF. TWO MONTHS LATER, THE EVENT OCCURRED FOLLOWING THE FAILURE OF A VALVE STEM WITH TPMS SENSOR ON THE TIRE. THE REPAIR SHOP DID NOT HAVE ANY TPMS SENSORS IN STOCK AND REPLACED THE STEM WITH A RUBBER ONE. THIS RESULTED IN THE TPMS STATUS LIGHT BEING ON IN THE DASH. COINCIDENTALLY, WITHIN A COUPLE DAYS OF THIS, THE DSG TRANSMISSION /ESP ERROR RE-EMERGED. THIS TIME AROUND THE ERROR OCCURRED EVERY 5 TO 10 MINUTES OF DRIVING. THIS DISENGAGEMENT HAPPENED DURING CITY AND HIGHWAY DRIVING AT VARYING SPEEDS. DISABLING ESP AND DRIVING IN MANUAL MODE DID NOT FIX THE PROBLEM. THIS LEAVES THE OCCUPANTS IN A DANGEROUS SITUATION, ESPECIALLY WHEN DRIVING THROUGH CONSTRUCTION ZONES AND OTHER AREAS WITHOUT ADEQUATE SHOULDERS ON THE ROAD. THE CAR IS UP TO DATE ON PREVENTATIVE MAINTENANCE. CAR IS AT 113,000 MILES. EXTENDED WARRANTY EXPIRED AT 109,000. NEITHER VW OF AMERICA OR WARRANTY COMPANY SAY THEY CAN ASSIST. DEALERSHIP SERVICE CANNOT SPECIFICALLY DIAGNOSE THE PROBLEM AND SUGGEST EITHER MECHATRONIC UNIT REPLACEMENT ($2,000) MIGHT SOLVE THE PROBLEM. IF NOT, COMPLETE TRANSMISSION REPLACEMENT ($5,000) IS RECOMMENDED.
Power train, Sep 18, 2015
DRIVING ON 2-LANE LEVEL ROAD, DRY WEATHER, DRY ROAD CONDITIONS, AFTER DRIVING FOR ABOUT 15 MILES, AT ABOUT 35 MPH, VEHICLE DROPPED OUT OF GEAR, APPEARED TO BE IN NEUTRAL WHILE MOVING. ABS/ESP LIGHT CAME ON DASHBOARD. PUT ON FLASHERS AND HAND SIGNALED TO VEHICLES BEHIND ME AND CAME TO A COMPLETE STOP. I SHUT OFF ENGINE AND WAS ABLE TO RESTART CAR, AND WENT A SHORT DISTANCE TO A STORE PARKING LOT, AND THE ESP LIGHT CAME BACK ON; AND THIS TIME THE GEAR SHIFT WAS LOCKED IN PARK AND FLASHING. VW DEALER HAD REPLACED ORIGINAL REAR BRAKES (PADS & ROTORS) ON 4/16/15 AT 104.734 MILES. VW CHECKED VEHICLE ON 4/28/2015 AND FOUND AN ERROR CODE 01315 IN THE ABS AND GATEWAY MODULES WHICH REPORTEDLY INDICATED INTERMITTENT NO COMMUNICATION WITH THE TCM; HOWEVER IT WAS FUNCTIONING AT THAT TIME. AND CLEARED COMPUTER AND SAID IF PROBLEM RETURNED MECHATRONIC UNIT AND TRANSMISSION WIRING WOULD NEED REPLACED. AT THIS TIME I ALSO NOTED NOISE IN BRAKES, AS IF THEY WERENT COMPLETELY RELEASING OR MAKING REAR BRAKES MAKING NOISE WHEN RELEASING BRAKE PEDAL. THE PROBLEM DID NOT REOCCUR UNTIL ABOUT 3,000 MILES LATER AND AGAIN VEHICLE DROPPED OUT OF GEAR WHILE DRIVING AGAIN ON LEVEL ROAD AT ABOUT 35 MPH. CAR IS CURRENTLY AT VW DEALER SERVICE AND MECHATRONIC UNIT AND TRANSMISSION WIRING IS BEING REPLACED. I ALSO HAVE CONSISTENTLY NOTED TO VW SINCE 4,000 MILEAGE, PERIODIC SLIPPING IN LOWER GEARS, WHICH VW SAID THEY WERE UNABLE TO DUPLICATE. ALL SERVICE MAINTENANCE COMPLETED AT SAME VW DEALER, INCLUDING ALL DSG TRANSMISSION MAINTENANCE.