2010 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 875 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Jetta model years with reports.
Of the 2010 reports, 24 involved a crash and 5 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Representative owner complaints: power train
111 reports, newest first. Show all
Power train, Jul 22, 2011
MY 2010 VW JETTA SPORTS WAGON WITH THE DSG AUTOMATIC IS CURRENTLY HAVING A SEVERE HESITATION WHEN STARTING FROM A STOP. I LET OFF THE BREAK AND STEP ON THE GAS AND IT DOES NOT MOVE FOR A SECOND THEN LURCHES FORWARD. THIS IS DANGEROUS WHEN PULLING OUT IN TRAFFIC. IT SEEMS AS THE CAR DRIVES LONGER IT GET WORSE. THE CAR HAS STALLED DURING THIS HESITATION AS WELL. WHEN IT STALLS YOU HAVE TO PUT THE CAR IN PARK THEN TURN THE KEY OFF AND RESTART THE CAR. THIS IS A VERY UNEASY FEELING WHILE AT AN INTERSECTION. THE CAR ALSO LURCHES FORWARD WHEN COMING TO A COMPLETE STOP, THIS HAS ALMOST MADE ME HIT A CAR IN FRONT OF ME. THIS IS A DAILY ISSUE. *TT
Power train, Jun 18, 2011
CAR NEARLY STALLS, AND THEN WHEN STEPPING ON THE GAS, THE RPM RISES REALLY HIGH TO 4000 RPM, THEN THE GEAR SHIFTS INTO 1ST CAUSING THE CAR TO DANGEROUSLY LURCH FORWARD. THIS CAN CAUSE A COLLISION. IT ALSO HAS A VERY NOTICEABLE DELAY TO SHIFT OUT OF NEUTRAL TO 1ST GEAR, SO WHEN MAKING A LEFT TURN AT AN INTERSECTION, THIS CAN BE DANGEROUS AS WELL. THE CAR HAS BEEN IN THE SHOP TWICE FOR THE SAME PROBLEMS. THIS WILL BE THE THIRD ATTEMPT TO FIX THE PROBLEM. *TR
Power train, May 13, 2011
THE MECHATRONIC UNIT ON THE DSG FAILED CAUSING THE TRANSMISSION TO LURCH FORWARD WHEN IN 1ST GEAR, AND REMAINING IN NEUTRAL FOR AN EXTENDED PERIOD WHICH IS NOT NORMAL. THIS IS A SAFETY ISSUE AS IT CAN CAUSE AN ACCIDENT IN THE FAILURE TO CLEAR AN INTERSECTION ESPECIALLY MAKING A LEFT TURN, AND POTENTIALLY CAUSE REAR ENDING ANOTHER VEHICLE AND OR CAUSING UNEXPECTED ACCELERATION. RIGHT NOW, THE VEHICLE IS IN THE SHOP WAITING FOR A WHOLE NEW MECHATRONIC UNIT TO BE REPLACED. CURRENTLY WAITING ON ORDER. THE VEHICLE IS COVERED UNDER WARRANTY AS IT ONLY HAS 7K MILES ON IT. *TR
Engine and engine cooling, Power train, May 10, 2011
I PURCHASED MY 2010 JETTA TDI NEW AT THE END OF SEPTEMBER 2009. IT IS A MANUAL TRANSMISSION. I'M A PRETTY CONSERVATIVE DRIVER AND ATTEMPT TO MAXIMIZE MY MPG. EACH DAY AFTER THE VEHICLE HAS BEEN SETTING OVERNIGHT AND IS COLD, I START UP AND DRIVE TO THE STORE, A 4 MILE DRIVE, THE ENGINE WILL PAUSE USUALLY WITHIN THAT 4 MILE DRIVE. SOMETIMES IT IS A SHORT JERK AND SOMETIMES IT IS A GREATER JERK. OTHER TIMES IT WILL HAPPEN ON THE RETURN TRIP HOME. BUT IT'LL HAPPEN ONLY ONCE UNTIL IT SETS AND COOLS OFF. I HAVE HAD IT IN THE SHOP TWICE WITH NO HELP. MY RESEARCH FINDS SOME PROBLEMS WITH THE HIGH PRESSURE FUEL PUMP WHICH MAY BE THE ISSUE, BUT I HAVEN'T BEEN ABLE TO TALK TO VW AMERICA TO SEE IF THEY WILL CONFIRM OR DENY THIS. THIS PROBLEM HAS HAPPENED SINCE I'VE HAD THE VEHICLE. IT HAS 6,500 MILES ON IT AND I'M HOPING TO GET IT FIXED BEFORE THE WARRANTY EXPIRES. NOT SURE WHAT WILL HAPPEN WHEN THE MILEAGE GETS HIGHER.
Engine and engine cooling, Power train, Electrical system, Mar 1, 2011, crash
I PURCHASED A 6-SPEED MANUAL TRANSMISSION JETTA-TDI AT THE END OF DECEMBER OF 2009. I HAVE BEEN DRIVING MANUAL TRANSMISSION CARS SINCE 1975, AND I WAS UPSET THAT MY CAR WAS STALLING EITHER JUST STARTING OUT IN FIRST OR IN THE LOWER RPM RANGE OF THE LOWER GEARS WHEN TURNING AND MOVING THROUGH INTERSECTIONS OR TRYING TO GO UPHILL WHEN THE RPMS WERE IN THE LOWER RANGE. KEEPING THE RPMS UP A BIT SEEMS TO HAVE HELPED, AS I AM NOT HAVING IT STALL AS MUCH AS BEFORE. I ALSO NOTICED WHAT SEEMED LIKE A SLIGHT HESITATION OR JERKING WHEN CRUISING . IT WOULD BE JUST FOR A SPLIT SECOND AND THEN BE GONE MY ACCIDENT OCCURRED WHEN I WAS PARALLEL PARKING ON A HILL. I WENT TO BACK UP A BIT TO STRAIGHTEN OUT MY CAR AND IT STALLED, ROLLING FORWARD INTO THE CAR PARKED IN FRONT OF ME. FORTUNATELY, NO ONE WAS INJURED. DAMAGE WAS MINOR, BUT WAS SUBMITTED TO MY INSURANCE COMPANY. AT THIS POINT I WAS JUST BLAMING MYSELF FOR NOT BEING ABLE TO ADJUST TO THE DIFFERENCE OF CLUTCHING WITH A DIESEL ENGINE BECAUSE I COULDN'T FIGURE OUT HOW TO EXPLAIN IT. THEN A HEARD 2 RADIO REPORTS ABOUT THE COMPLAINTS BEING FILED. I CALLED VW OF AMERICA WHO LISTENED TO MY STORY. THEY TOLD ME THAT IN ORDER TO BE COMPENSATED FOR MY ACCIDENT, THAT I WOULD HAVE NEEDED TO HAVE HAD THE CAR TOWED IMMEDIATELY TO A DEALERSHIP AND HAD IT DIAGNOSED. SHE SUGGESTED THAT I TAKE IT TO BE DIAGNOSED. I TOOK IT TO THE DEALER WHO KEPT IT FOR TWO DAYS AND COULD NOT FIND ANYTHING WRONG. A WEEK LATER, I WAS COMING TO A STOP FOR A RED LIGHT AND THE RPMS BEGAN TO FLUCTUATE LIKE IT WAS GOING TO STALL AND THEN IT WOULD COME BACK TO NORMAL RPMS. WHEN I STARTED TO DRIVE IT WAS A LITTLE ROUGH, THEN SMOOTHED OUT. I CALLED VW OF AMERICA WHO RECOMMENDED THAT I TAKE IT BACK TO THE DEALER. I AM WAITING FOR THEM TO RETURN MY CALL. I HAVE ALSO 3 INTERMITTENT PROBLEMS WITH MY AM RADIO CUTTING OUT--ARE THE PROBLEMS CONNECTED?
Engine and engine cooling, Power train, Feb 9, 2011
WHEN ATTEMPTING TO ACCELERATE AWAY FROM A STOP MY MANUAL TRANSMISSION 2010 VOLKSWAGEN JETTA SPORTWAGEN TDI WILL STALL. THIS OFTEN OCCURS JUST AS THE VEHICLE ENTERS THE INTERSECTION. *TR
Power train, Jan 11, 2011
MY CAR IS A 2010 VW JETTA TDI WITH DSG TRANSMISSION. I TOOK DELIVERY OF THE CAR IN JANUARY OF 2010. DURING JULY OF LAST YEAR WITH 3000 MILES ON THE CAR, I DROVE THE CAR OUT OF A PARKING LOT ON A 95 F DEGREE AFTERNOON. BY THE TIME I REACHED THE EXIT RAMP THE TRANSMISSION, WHICH WAS IN DRIVE MODE, HAD SHIFTED INTO SECOND GEAR. MY INTENTION WAS TO CROSS OVER THE NEAR LANE OF TRAFFIC INTO THE FAR LANE GOING IN THE OPPOSITE DIRECTION. WHEN A SAFE INTERVAL APPEARED I STEPPED ON THE THROTTLE BUT THE CAR MOVED AHEAD VERY SLOWLY (INTO THE LANE OF FAST MOVING CARS) PRESSING THE THROTTLE FURTHER HAD NO EFFECT. I TOOK MY FOOT OFF THE THROTTLE AND PRESSED DOWN AGAIN AND THE CAR RESPONDED NORMALLY. IT SEEMED AT THE TIME THAT THE TRANSMISSION HAD NOT SHIFTED DOWN INTO FIRST GEAR WHEN I HAD STOPPED AT THE DRIVEWAY EXIT. THE SLOW SPEED LASTED FOR ABOUT TEN SECONDS AND THE ENGINE DID NOT LUG. THE DEALER SAID ALL DSG PROBLEMS HAD BEEN ADDRESSED AND JETTAS IN MY VIN NUMBER SERIES DID NOT REGISTER ANY NEW TRANSMISSION PROBLEMS ON THE VW SERVICE WEB SITE. I AM CONCERNED BECAUSE OF THE POTENTIAL FOR A DISASTROUS ACCIDENT WHEN MY WIFE OR I TRY TO ENTER HIGH SPEED TRAFFIC SHOULD THIS PROBLEM RE-OCCUR. I HAD CALLED YOUR PHONE LINE AFTER THE EVENT AND WAS GIVEN "CALL REFERENCE NUMBER 281881, CONFIRMATION NUMBER 10346067". AND TOLD THAT I WOULD RECEIVE A REPORT FORM BY REGULAR MAIL BUT I NEVER HAVE SO I THOUGHT I SHOULD COMPLETE THE ONLINE FORM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Dec 3, 2010
WHEN 2010 VW JETTA WITH DSG TRANSMISSION DOWNSHIFTS ENGINE CONTINUES TO HAVE HIGHER RPM'S CREATING A JERKING EFFECT WHEN DECELERATING. WHEN GOING FROM REVERSE TO DRIVE AFTER COMING TO A COMPLETE STOP VEHICLE ENGINE DIES. ONLY WAY TO START VEHICLE IS TO TURN IGNITION OFF AND REMOVE KEY AND THEN RESTART VEHICLE. WHEN STOPPED AT RED LIGHT VEHICLE ENGINE DIED UPON PRESSING ACCELERATOR. ONLY WAY TO RESTART VEHICLE IS TO TURN IGNITION OFF, REMOVE KEY AND THEN RESTART VEHICLE. FAILURES OCCUR AT LEAST ONCE A DAY WHETHER VEHICLE IS WARMED UP OR A COLD ENGINE. NO COMMON TIME CAUSES FAILURE. VEHICLE WAS BROUGHT IN TO DEALER TWO TIMES FOR SAME FAILURE BUT WAS UNABLE TO BE DUPLICATED BY DEALER. THIRD TIME VEHICLE WAS BROUGHT IN TO DEALER, FAILURE WAS ABLE TO BE DUPLICATED. MACHATRONIC UNIT WAS ORDERED FOR TRANSMISSION BUT PROBLEM NOT YET COMPLETED. FAILURES BEGAN AT APPROXIMATELY 2000 MILES AND HAVE CONTINUALLY AND GRADUALLY BECOME MORE EXTREME AND FREQUENT. VEHICLE NOW HAS 20000 MILES. *TR
Power train, Dec 1, 2010
MY 2010 VW JETTA DSG AUTOMATIC TRANSMISSION I EXPERIENCE A LOT OF STRANGE SHIFTING PATTERNS WHEN DRIVING THE CAR THE TRANSMISSION WAS SHIFTING UPWARDS OF 7000+ RPM I TOOK IT IN FOR SERVICE AND MADE THE COMPLAINT AND THEY LOADED SOME NEW PARAMETERS IN THE COMPUTER TO PUT IT BACK TO NORMAL BUT I STILL GET INTERMITTENT SHIFTING .AND WHEN COMING TO A STOP SOMETIMES THE CAR FEELS LIKE ITS STUCK IN NEUTRAL MEANING YOU STEP ON THE GAS TO GO AND THERE'S AN HESITATION. I FEEL THERE IS A PROBLEM WITH THIS TRANSMISSION AND JUST FEEL THAT I SHOULD REPORT THIS FOR IT COULD CAUSE A SAFETY ISSUE IF THERE'S A SUDDEN ACCELERATION OR THE CAR FAILS TO MOVE AT ALL WHEN PULLING OUT INTO TRAFFIC . *TR
Power train, Visibility, Nov 30, 2010
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE THE CONTACT WAS DRIVING 15 MPH, THE VEHICLE SUDDENLY SHIFTED INTO FIRST GEAR, MOVED FORWARD AND STALLED. THE CONTACT STATED THAT A SENSOR WAS REPLACED (NO MORE INFORMATION WAS GIVEN). THE CONTACT ALSO STATED THAT THE SUNROOF LEAKED WHEN IT RAINED. THE DEALER COULD NOT FIND THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
Engine and engine cooling, Power train, Nov 30, 2010
CAR IDLING IN PARK. ENGAGED DSG TRANSMISSION, CAR IMMEDIATELY STALLS.. ATTEMPTED TO RESTART, RUN/STALL, RUN/STALL, RUN/STALL. NOW RUNS ROUGH... MILEAGE DROPPED 20%. CAR AT DEALER - DEALER HAS REPORTED 5 OTHER TDI'S IN SAME CONDITION. *TR
Power train, Electrical system, Air bags, Latches/locks/linkages, Nov 17, 2010
VW JETTA TDI 2010. ON FOUR OCCASIONS THE CAR HAS COMPLETELY DIED WHILE MOVING SLOWLY. (5 TO 20 MPH) EVERYTHING IN THE CAR STAYED ON. I HAD TO TURN THE KEY OFF. PLACE THE CAR IN PARK AND RESTART THE CAR. THERE WAS NO INDICATION OF ANY PROBLEMS BEFORE OR AFTER THE CAR STALED OUT. NOTHING IN THE CAR TURNED OFF OR ON, EXCEPT THE RADIO AFTER I TURNED THE KEY TO THE OFF POSITION. ALSO WHILE DRIVING DOOR LOCKS STARTED TO CLICK OPEN AND CLOSED AT 65 MPH. AFTER 10 MIN OF RANDOM CLICKING THE DOORS LOCKED AND STAYED LOCKED. AIRBAG LIGHT CAME ON WHILE DRIVING. THE LIGHT WENT BACK OFF AFTER 20 MIN OR SO. HAS NOT COME BACK ON. TRANSMISSION IS GENERALLY SMOOTH, HOWEVER AT RANDOM IT IS VERY ABRUPT, EVEN DURING GRADUAL OR STEADY ACCELERATION/DECELERATION. CAR HAS ONLY ONE DRIVER. HAS ONLY EVER HAD CORRECT FUEL. VARIOUS OTHER ELECTRICAL PROBLEMS BEGAN AT 300 MILES. ALL PROBLEMS ARE RANDOM. VW CONTINUALLY DISMISSES ME. IT IS GOING INTO SHOP AGAIN ON MONDAY. FROM THE SOUNDS OF IT THEY DO NOT EXPECT TO DO ANYTHING TO FIX THE CAR. JUST DRIVE IT A FEW DAYS AND SEE IF A PROBLEM HAPPENS. CAR HAS PUT ME IN THE MIDDLE OF INTERSECTION WITH NO CONTROL. *TR
Power train, Oct 26, 2010
DSG TRANSMISSION IS SLOW TO ENGAGE 1ST GEAR WHEN STARTING FROM A FULL STOP. THIS HAS CAUSED SEVERAL NEAR ACCIDENTS WHEN PULLING OUT INTO TRAFFIC FROM STOP SIGNS OR REDLIGHTS. THERE IS A 2 SECOND DELAY FROM STEPPING ON GAS PEDAL TO CAR MOVING. TRANSMISSION ALSO FEELS LIKE IT IS SEARCHING FOR CORRECT GEAR WHEN CRUISING RESULTING IN MOMENTARY LOSS OF MOMENTUM. THIS MODEL IS AFTER 2009S RECALL FOR SIMILAR ISSUES. PROBLEM HAS BEEN REPORTED TO DEALER AND REPLY WAS THAT'S JUST THE WAY IT IS, BUT IT'S ENTERED IN VWS DATABASE SO THEY CAN TRACK IT. *TR
Power train, Oct 13, 2010
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA SPORTWAGEN TDI WITH A DSG AUTOMATIC TRANSMISSION. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT AND THE ACCELERATOR PEDAL WAS DEPRESSED THE VEHICLE WOULD NOT MOVE FOR APPROXIMATELY THREE SECONDS. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO OCCASIONS WHO STATED THAT THEY COULD NOT FIND THE PROBLEM. THE VEHICLE WAS UNDER WARRANTY AND NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,100.
Power train, Oct 5, 2010
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. WHILE TRAVELING 10 MPH THE CONTACT NOTICED SMOKE COMING FROM UNDERNEATH THE VEHCILE AND IT WOULD NO LONGER SHIFT INTO FIRST GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS. THE CURRENT MILEAGE WAS 4000 AND THE FAILURE MILEAGE WAS 600.
Power train, Sep 23, 2010
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION BEGAN TO HESITATE IN A JERKING MOTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THAT THE TRANSMISSION FUNCTIONED NORMALLY. IN ADDITION, ON A SEPARATE OCCASION THE TRANSMISSION SLIPPED AND THE GEARS WOULD NOT SHIFT PROPERLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE TECHNICIAN WAS UNABLE TO LOCATE A PROBLEM. THERE WAS A RECALL ASSOCIATED WITH THE NHTSA CAMPAIGN ID NUMBER 09V333000 (POWER TRAIN: AUTOMATIC TRANSMISSION). THE RECALL SPECIFIED THAT THE VEHICLE MUST BE MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE VEHICLE PRODUCTION YEAR WAS NOT INCLUDED IN THE RECALL. THE CONTACT EXPERIENCED THE IDENTICAL SAFETY DEFECT AS MENTIONED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 380. UPDATED 01/04/11*LJ THE CONSUMER TOOK THE VEHICLE TO ANOTHER DEALERSHIP WHERE THEY REPLACED A FAULTY COMPUTER CHIP. THE VEHICLE IS NOW OPERATING AS DESIGNED. UPDATED 01/10/11.*JB
Power train, Sep 13, 2010
I'VE A 2010 VW JETTA WAGON TDI, IT STALLS OUT, MOSTLY AT LOW IDLE AND ON HILLS SOMETIMES. IT ALSO DOESN'T ENGAGE SOMETIMES IN FORWARD AND ONCE IT DOES IT LURCHES. I'VE BEEN TOLD IT'S THE SHIFTING AND THAT THERE IS NO PROBLEM WITH THE CAR. I TOOK THE CAR IN THREE TIMES TO HAVE VW LOOK AT IT AND THEY SAID THERE WERE NO ISSUES ALL THREE TIMES. *TR
Power train, Sep 7, 2010
1. THE DSG TRANSMISSION IN MY JETTA SPORT WAGON WAS UN SAFELY LURCHING FORWARD AND SHIFTING HARSHLY FROM DAY ONE. 2. THE FAILURE HAPPENED WHEN TRYING TO MERGE ONTO THE FREEWAY AND IT WOULD NOT SHIFT AND WAS SLOWING AS IF SOMETHING WAS WRONG. AFTER TURNING OFF THE VEHICLE, I TRIED TO START IT AGAIN HOPING IT WOULD RESET. THE TRANSMISSION WAS LOCKED AND THE CAR WOULD NOT MOVE. 3. I AM WAITING FOR PARTS TO ARRIVE FROM GERMANY BUT STILL DO NOT HAVE THE CAR BACK AND TO BE HONEST, DON'T WANT IT. *TR
Steering, Fuel system, Diesel, Power train, Electrical system, Vehicle speed control, Other or unspecified, Aug 27, 2010
2010 VW SPORTWAGON DSG STALLED AT TRAFFIC SIGNAL. HD TO SHIFT INTO PARK AND TURN IGNITION OFF LOCKING STEERING WHEEL, AND THEN BACK ON TO RESTART ENGINE. *TR
Fuel system, Diesel, Power train, Aug 19, 2010
2010 JETTA TDI MANUAL TRANSMISSION--CLUTCH STALLS DANGEROUS DUE TO NEW CLUTCH RESPONSE COMBINED WITH DIESEL TURBO LAG. WHEN I PURCHASED MY NEW CAR, THE SALESMAN AT VW OF LANGHORNE, PA, WAS CERTAIN THAT I WOULD "KILL THE CLUTCH" ON THE FIRST DRIVE AS HAD ALL OTHER PEOPLE WHO PURCHASED A MANUAL 2010 TDI. THE CLUTCH RESPONSE IS SOMEHOW DIFFERENT THAN ANY OTHER CAR AND AFTER ADDING THE "DIESEL TURBO LAG," IT MAKES FOR A DANGEROUS FIRST ACCELERATION. TO MY SALESMAN'S SURPRISE, I DID NOT STALL THE CAR WHEN I DROVE IT OFF THE LOT. HOWEVER, I HAVE SINCE STALLED IT SEVERAL TIMES IN TRAFFIC. WHEN THE CLUTCH STALLS, DRIVER MUST COMPLETELY TURN OFF IGNITION AND TURN IT BACK ON BEFORE ATTEMPTING TO CLUTCH-DRIVE AGAIN. THIS IS A KNOWN ISSUE AMONG 2010 MANUAL TDI OWNERS AND ONE FREQUENTLY DISCUSSED BECAUSE IT IS VERY DANGEROUS. SOME OWNERS ON "TDI CLUB" LIST SERVER ARE CHANGING OUT THEIR OWN CLUTCHES TO STAY ALIVE. I AM AN EXCELLENT "STICK" DRIVER WITH 25 YEARS EXPERIENCE IN MANY VEHICLES. SOMETHING NEEDS TO BE DONE ABOUT THIS CLUTCH ISSUE BEFORE PEOPLE GET KILLED. IT'S NOT MY DRIVING PROBLEM OR MY PARTICULAR CAR'S PROBLEM--IT IS A PROBLEM WITH ALL 2010 MANUAL TDI CLUTCH STARTS. I CANNOT LET ANYONE ELSE DRIVE MY CAR, EVEN MY OWN HUSBAND (WHO DRIVES A 2003 MANUAL TDI GOLF), BECAUSE I AM AFRAID HE WILL GET KILLED PULLING OUT IN TRAFFIC AS CLUTCH STALLS ARE FREQUENT WITH THE 2010 MANUAL TDI JETTA MODEL--EVEN AFTER YOU GET USED TO IT. I PREVIOUSLY OWNED A 2001 MANUAL TDI JETTA AND DROVE IT FOR 10 YEARS WITH NO CLUTCH COMPLAINTS. I STALL THE 2010 CLUTCH AT LEAST ONCE PER DAY. WHEN MY HUSBAND HAS ATTEMPTED TO DRIVE IT, HE STALLED IT FIVE TIMES IN A ROW THE FIRST DRIVE, AND IN SUBSEQUENT DRIVES STALLS IT EVERY OTHER PULL OUT. THE PROBLEM IS MOST DANGEROUS WHEN LEAVING A DRIVEWAY, PARKING LOT, OR MAKING A LEFT TURN WITH WHAT WOULD NORMALLY BE ENOUGH SPACE IN THE FLOW OF TRAFFIC, BUT WHAT IS NOT ENOUGH WHEN THE CLUTCH STALLS THE CAR. *TR
Power train, Jul 29, 2010
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT WAS ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP HOWEVER THE VEHICLE WAS VERY SLOW TO INCREASE IN SPEED UNTIL THE CONTACT RELEASED HIS FOOT FROM THE ACCELERATOR PEDAL. THE CONTACT THEN DEPRESSED THE ACCELERATOR AND THE VEHICLE RESUMED NORMAL OPERATION. THE DEALER ADVISED THAT HE WAS NOT FAMILIAR WITH THE TYPE OF FAILURE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 3,500.
Power train, Jun 14, 2010
2010 VOLKSWAGEN JETTA TDI(DIESEL) SHUTS OFF WHILE DRIVING. THIS HAS HAPPENED THREE TIMES TO ME WHILE DRIVING. VEHICLE USUALLY START UP AFTER WITHOUT DIFFICULTY. VEHICLE HAS APPROX 2800 MILES. ONE TIME IT HAPPENED IN A MAJOR HIGHWAY INTERSECTION. THIS IS VERY DANGEROUS. VEHICLE WAS TAKEN TO VW WHERE REPAIRS WHERE SUPPOSEDLY MADE. REPAIRS MADE WERE 02 SENSOR AND COMPUTER UPDATE. A FEW DAYS LATER VEHICLE SHUT DOWN ONCE AGAIN WHILE DRIVING AFTER THE VW "REPAIRS". THERE DOES NOT SEEM TO BE A PATTERN TO THE INCIDENCES. VEHICLE IS CURRENTLY AT VW UNDERGOING TESTS. ANOTHER ODD THING IS THAT THE FACTORY BLUETOOTH STEREO HAS NOT WORKED SINCE THE FIRST TIME THE VEHICLE SHUT OFF WHILE DRIVING. *TR
Power train, Jun 1, 2010
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I PURCHASED A NEW 2010 VW JETTA SE ON 1/28/10. VIN [XXX] . CURRENT MILEAGE ON VEHICLE IS LESS THAN 1300 MILES. CAR HAS A AUTOMATIC - DSG TRANSMISSION. IN MID MAY OF 2010 I BEGAN HAVING SEVERE PROBLEMS WITH THE TRANSMISSION LOCKING INTO 3, 4 GEARS WHILE IN DRIVE ESPECIALLY WHEN ENTERING TRAFFIC FROM A START.. THIS CREATES A SEVERE POWER REDUCTION FROM A START AND CAN BE LIFE THREATING, AND CAUSE INVOLVEMENT IN BROAD SIDE ACCIDENT WHILE ENTERING THE FLOW OF TRAFFIC. TRANSMISSION ALSO JOLTS AND BOLTS WHEN DRIVING, AND WHEN PLACING IN REVERSE OR DRIVE FROM A START. THE CAR HAS SHIFTED IN NEUTRAL ONCE WHILE DRIVING. I HAVE HAD AT LEAST 15 OCCURRENCES SINCE MAY 12TH. WHEN THE SITUATION HAPPENS I HAVE TO PULL OFF THE ROAD AND STOP AND WAIT FOR A SAFE CONDITION TO PULL OUT IN THIRD (LOCKED) GEAR. I CANNOT DUPLICATE THE PROBLEM AT WILL IT JUST OCCURS WITHOUT WARNING. SOMETIMES THE PROBLEM SEEMS TO RESET TO NORMAL IF YOU TURN OFF THE IGNITION AND WAIT 5-10 MIN BEFORE RESTARTING. VW/AUDI HAVE HAD NUMEROUS REPORTS OF PROBLEMS WITH THIS DSG TRANSMISSION. HAD A PROBLEM WITH MY 2008 GTI AND THE METRONICS WHICH VW SENT OUT A SAFETY BULLETING AND REPLACED THE UNIT LAST JULY. THIS PROBLEM IS FAR WORSE THAN ROUGH SHIFTING IT'S LIFE THREATING. HAD A REAL SCARY INCIDENT YESTERDAY, LOCKED INTO THIRD AND THEN JUMPED INTO NEUTRAL, HAD TO COAST TO BURM. CAR IS CURRENTLY TODAY IN THE DEALERSHIP AS I WILL NOT DRIVE IT UNTIL THE PROBLEM IS CORRECTED. THEY WILL INVESTIGATE THE PROBLEM AND CHECK FOR ERROR CODES ETC. I DO NOT HAVE A PROBLEM WITH THE DEALERSHIP HAVE BEEN A CUSTOMER SINCE 2000 AND HAVE OWNED 6 VW'S SINCE. THE PROBLEM IS WITH THE DSG TRANSMISSIONS IN VW'S THEY ARE NOT SAFE. I HAVE ALSO ADVISED VW AT THEIR CUSTOMER CARE SITE AND WHO KNOWS WHAT THEY ARE DOING???? INCIDENT DATE IS THE START OF THE PROBLEM I WOULD APPRECIATE YOUR ASSISTANCE WITH THIS MATTER. THANK YOU. *TR
Power train, May 25, 2010, crash
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE VEHICLE ROLLED AWAY AND CRASHED INTO A TELEPHONE POLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THEY WOULD TAKE THE LIABILITY FOR THE DEFECTIVE GEAR SHIFT SELECTOR, BUT THE CONTACT WOULD BE LIABLE FOR THE STRUCTURAL DAMAGES CAUSED BY THE CRASH. THE CONTACT STATED THAT THE VEHICLE HAS A FUNCTION WHERE THE KEY COULD BE REMOVED FROM THE IGNITION WITHOUT THE VEHICLE BEING PLACED IN THE PARK POSITION. THE CONTACT BELIEVED THAT THE MANUFACTURER SHOULD TAKE THE LIABILITY OF THE STRUCTURAL DAMAGE THAT WAS CAUSED BY THE MANUFACTURING DEFECT. THE FAILURE AND CURRENT MILEAGES WERE 3,500.
Power train, Vehicle speed control, May 8, 2010
I HAVE A JETTA TDI 2010 SPORT WAGON THAT HAS SIGNIFICANT PAUSE WHEN THE THROTTLE IS HELD CONSTANT. RANDOM BUT HAPPENS EVERY DAY. BROUGHT TO THE ATTENTION OF THE DEALERSHIP AND THEY SAID THEY KNEW OF THE PROBLEM BUT DON'T KNOW WHY THIS IS HAPPENING AND WILL CALL US IF THEY COME UP WITH A FIX! *TR