2010 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 875 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Jetta model years with reports.
Of the 2010 reports, 24 involved a crash and 5 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Representative owner complaints
875 reports, newest first.
Fuel/propulsion system, Jan 29, 2015
MY HUSBAND LEFT FOR WORK AND GOT ABOUT 1/4 MILE FROM THE HOUSE AND WAS NOT ABLE TO ACCELERATE ABOVE 30 MILES PER HOUR. THE GLOW PLUG LIGHT WAS FLASHING ALONG WITH THE ENGINE LIGHT. MY HUSBAND WENT ABOUT A MILE TOTAL BEFORE RETURNING HOME. HE LET THE CAR SIT FOR ABOUT AN HOUR AND TRIED TO START THE CAR. THE CAR WOULD NOT TURN OVER AND THE GLOW PLUG LIGHT WAS FLASHING BUT NOT THE ENGINE LIGHT (THIS TIME). AFTER SEVERAL MORE ATTEMPT TO START THE CAR IT STARTED BACK UP. HE DECIDE TO DRIVE IT TO THE DEALERSHIP, WHERE WE PURCHASED IT, TO DIAGNOSE THE PROBLEM. THE DEALER SHIP IS 30 MILES FROM OUR HOUSE. HE MADE IT ABOUT 20 MILES AND THE CAR DIED WHILE MAKING A TURN AT A STOP LIGHT. THE LIGHT TURNED RED, AS MY HUSBAND WAS STILL TRYING TO START THE CAR. IT WAS STALLED IN THE MIDDLE OF THE INTERSECTION. I WAS FOLLOWING MY HUSBAND IN ANOTHER CAR AND HAD TO STOP IN THE MIDDLE OF THE ROAD WITH MY HAZARDS ON SO CARS WOULD NOT HIT US AND GO AROUND. AFTER SEVERAL TRIES OF STARTING THE CAR HE WAS ABLE TO GET IT STARTED JUST LONG ENOUGH TO PULL TO THE SIDE OF THE ROAD. THE CAR DIED AGAIN. AT THIS POINT WE HAD TO PUSH THE CAR TO A PARKING SPOT (DOWN A DEAD END ROAD) AND CALL A TOW TRUCK. THE CAR WAS TOWED TO THE CAR DEALER SHIP THAT WE PURCHASED THE CAR. IT HAS BEEN AT THE CAR DEALERSHIP OVER A WEEK WITH NO NEWS OTHER THAN THE HIGH PRESSURE FUEL PUMP IS BAD AND SHRAPNEL HAS GOTTEN INTO THE ENGINE. *TR
Electrical system, Jan 28, 2015
DRIVING DOWN THE ROAD LISTENING TO MUSIC, HEARD A LOUD POP (LIKE A STATIC ELECTRICAL POP) AND THEN THE ENTIRE RADIO SYSTEM WENT DEAD INCLUDING BLUETOOTH FOR MY PHONE. RADIO WILL NO LONGER TURN ON. I HAVE SEEN A LARGE NUMBER OF SIMILAR CASES (POP AND THEN DEAD RADIO). *TR
Fuel/propulsion system, Jan 27, 2015
2010 JETTA TDI (DIESEL) STALLED WHILE DRIVING SLOWLY ON RESIDENTIAL ROADS AND WOULD NOT START AGAIN. CAR WAS TOWED TO DEALERSHIP WHERE METAL FRAGMENTS WERE FOUND THROUGHOUT FUEL SYSTEM DUE TO FAILURE OF HIGH PRESSURE FUEL PUMP (HPFP). VW OF AMERICA PAID FOR ENTIRE FUEL SYSTEM TO BE REPLACED (~$7000). OWNER IS SURE THAT VEHICLE WAS FILLED WITH CORRECT FUEL. *TR
Electrical system, Jan 27, 2015
I PURCHASED A 2010 JETTA AUGUST 2014 WITH 48,000 MILES. I THOUGHT THIS WOULD BE A GOOD CAR FOR MY DAUGHTER'S FIRST CAR. NOW 5 MOTHS LATER SHE WAS DRIVING AND THE RADIO JUST WENT OUT AND SCREEN WENT BLACK.CHECKED FUSES AND NOTHING. TALKED WITH VOLKSWAGEN AND NO RECALLS WHICH IF YOU GOOGLE IT THERE ARE ALOT OF THE SAME PROBLEMS. THEY WON'T DO ANYTHING. THIS MAKES ME VERY MAD THAT MY 16 YEAR DAUGHTER USED HER MONEY TO BUY A CAR AND ONLY HAS 50,000 AND THEY WANT 800.00 TO FIX. THAT IS CRAZY! I WILL NEVER BUY VW AGAIN THEY DO NOT HELP ANYONE. *TR
Engine, Jan 26, 2015
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 37 MPH, THE ENGINE AND THE GLOW PLUG SYSTEM WARNING LIGHTS ILLUMINATED. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO A IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Power train, Engine, Fuel/propulsion system, Jan 22, 2015
WHILE DRIVING HOME FROM WORK, ABOUT 30 MINUTES INTO A 40 MINUTE DRIVE, DRIVING ABOUT 30 MPH, IN 16 DEGREE F WEATHER, MY VEHICLE, A DIESEL WITH A 6 SPEED MANUAL TRANSMISSION SUDDENLY STALLED. I WAS ABLE TO ENGAGE THE CLUTCH, GO TO A LOWER GEAR, RELEASE THE CLUTCH AND RE-START THE ENGINE. WITH THE ENGINE BUCKING AND HESITATING, I WAS ABLE TO DRIVE THE REST OF THE WAY HOME. THE NEXT MORNING, THE VEHICLE WOULD NOT START. I HAD IT TOWED TO A VW REPAIR SHOP WHERE THEY FOUND A COMPLETELY BLOCKED INTERCOOLER, FULL OF ICE. DOING SOME RESEARCH, I HAVE FOUND THAT VW HAS A TSB TO CORRECT INTERCOOLER ICING, WHICH INVOLVES REPLACING THE ORIGINAL FACTORY UNIT WITH A NEW INTERCOOLER DESIGN. AS I LOOKED ON VW FORUMS, I FOUND THAT MANY DRIVERS HAVE HAD SIMILAR UNPREDICTABLE FAILURE DUE TO INTERCOOLER ICING. WHEN I REQUESTED VW CORRECT THIS DESIGN FLAW AT THEIR EXPENSE, THEY REFUSED, CLAIMING THE VEHICLE IS OFF WARRANTY. I WOULD LIKE NHTSA TO LOOK INTO THIS, AS I FEEL VW NEEDS TO EITHER MAKE A SAFETY RECALL, OR CORRECT THE PROBLEM ON ANY CAR ON WHICH IT OCCURS. THIS PROBLEM STRIKES ME AS SIMILAR TO THE RECENT GM IGNITION KEY FAILURE ISSUE. THANK YOU FOR YOUR CONSIDERATION. *TR
Electrical system, Jan 22, 2015
CAR RADIO SUDDENLY SHUTOFF WHILE DRIVING AND WOULD NOT TURN BACK ON.TOUCH SCREEN DOES NOT RESPOND. CHECKED FUSES ON ENGINE COMPONENT AND LEFT SIDE PANEL, AND NO FUSES ARE BLOWN. NOW THE PASSENGER HEADLIGHT AND DRIVER'S SIDE TAILLIGHT ARE ALSO OUT, BUT REPLACED WITH NEW ONES THEY STILL DO NOT COME ON. VERY CONCERNED THAT THE ELECTRICAL ISSUES WILL DRAIN THE BATTERY AND THAT THERE IS NO APPARENT CAUSE FOR THIS INCIDENT.I DO NOT SEEING A NEW RADIO AS BEING THE SOLUTION, I REFER TO THIS DISCUSSION HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583 WITH VERY SIMILAR ISSUES TO MINE. *TR
Electrical system, Equipment, Jan 21, 2015
THE RADIO QUIT WORKING MAKING THE BLUETOOTH HANDS FREE NOT OPERABLE? SAFETY ISSUE AS I NEED THE BLUE FOR TALKING WHILE DRIVING FOR WORK. *TR
Electrical system, Jan 18, 2015
RADIO SIMPLY STOPPED WORKING. THE RADIO HAD BLUETOOTH HANDS FREE OPERATION FEATURE. SO, MY FAMILY CAN NO LONGER OPERATE THE CAR SAFELY MAKING OR RECEIVING PHONE CALLS. THIS PROBLEM HAS OCCURRED WITH A MULTITUDE OF 2010 VERSIONS OF THIS CAR. THE PROBLEM IS INTERNAL TO THE RADIO MADE BY DELPHI, SO IT MAY CROSS OVER TO OTHER AUTOMOBILE MFG MODELS. THIS IS A VERY PREMATURE TIME FOR RADIO FAILURES AFTER 3 YEARS IN SERVICE. *TR
Engine, Fuel/propulsion system, Jan 13, 2015
WENT TO START AND LOUD CLUNK NOISE & ENGINE WOULD NOT TURN OVER. SEVERAL PIECES IF ICE WERE FOUND IN TURBO INTERCOOLER AREA. IN SHOP NOW. KNOWN DESIGN DEFICIENCY THAT VW NEVER INFORMED US ABOUT. $1800 TO IMPLEMENT TECH BULLETIN WITH NO REIMBURSEMENT FROM VW, THAT IS IF ENGINE IS NOT RUINED. *TR
Fuel/propulsion system, Jan 12, 2015
MY HUSBAND BROUGHT MY CAR IN FOR ROUTINE MAINTENANCE TO THE VW DEALER IN FEB 2014 INCLUDING A TIMING BELT CHANGE. HE ALSO DISCUSSED A "HARD START- NO START" ISSUE I WAS HAVING. THE SERVICE REPRESENTATIVE SAID TO MAKE SURE THE GLOW PLUG LIGHT GOES OUT BEFORE TRYING TO START (I'VE BEEN CAREFULLY WATCHING WITH EACH START SINCE THAT TIME AND THERE IS NO RELATIONSHIP BETWEEN THE LIGHT AND THE VEHICLE STARTING ISSUE). TODAY (5 MARCH 2014), I HAD A REPEAT OF THE SAME PROBLEM I'VE HAD 3 TIMES THIS WINTER: CAR STARTS FINE IN THE AM EVEN DURING BELOW ZERO TEMPERATURES, I DRIVE TO WORK AND LET IT SIT FOR 3-8 HOURS. CAR WILL NOT START, REGARDLESS OF AIR TEMP. IT TAKES 4-8 ATTEMPTS TO START THE CAR INCLUDING "PUMPING THE FUEL" PEDAL. I BELIEVE THIS IS A KNOWN AS A "HARD START- NO START" INTERCOOLER ISSUE AND IS ADDRESSED IN THE FOLLOWING VW TECHNICAL BULLETIN -- HTTPS://DRIVE.GOOGLE.COM/FILE/D/0B162-SX2NN5LUZBIDG9HCVR6NUU/EDIT?USP=SHARING. *TR
Electrical system, Jan 8, 2015
RADIO WAS WORKING PERFECTLY FINE YESTERDAY MORNING ON MY COMMUTE TO WORK. WENT OUT FOR LUNCH. BLACK SCREEN. NO AUDIO. NO BLUETOOTH. I CAN LIVE WITHOUT A RADIO. BUT I CANNOT LIVE WITHOUT HAVING A HANDS FREE OPTION FOR MY PHONE. I AM ON THE PHONE FOR WORK AND TRAVELING OFTEN. AFTER READING NUMEROUS COMPLAINTS ON HTTP://WWW.CARGURUS.COM/ I AM AFRAID THAT THIS COMPLAINT WILL GO UNNOTICED. *TR
Electrical system, Jan 7, 2015
STARTED CAR TO LEAVE WORK TODAY AND RADIO WOULD NOT TURN ON JUST A BLACK TOUCHSCREEN. IN RESEARCHING THIS PROBLEM, I SEE THERE ARE HUNDREDS IF NOT MORE WITH THE EXACT PROBLEM. SO I HOPE THIS HELPS TO GET SOMETHING ROLLING. *TR
Fuel system, Diesel, Electrical system, Jan 4, 2015
AFTER ENTERING STREET, AFTER APPROXIMATELY 1/2 MILE, GLOW LIGHT INDICATOR CAME ON AND DID NOT FLASH, A POP SOUNDED AND THE ENGINE DIED AND COULD NOT BE RESTARTED, VEHICLE WAS TOWED 25 MILES TO DEALERSHIP, WAITING FOR DIAGNOSIS. NO PRIOR WARNING LIGHTS OR INDICATORS THAT THE ENGINE WAS INOPERABLE. HAD A NEW BATTERY AND HAD JUST MADE A TRIP OF 345 MILES TWO DAYS PRIOR. *TR
Electrical system, Jan 3, 2015
WE WERE DRIVING HOME AFTER HAVING THE VEHICLE SERVICED FOR THE 50K CHECKUP, OIL CHANGE, AND RECALL FIX. THE RADIO QUIT WORKING, TAKING OUT ALL STEREO, SPEAKERS, AND BLUETOOTH SYSTEM COMMUNICATION. THE BLUETOOTH IS STILL WORKING IN SOME CONTEXT AS THE PHONE IS NOW PICKED UP BY THE VEHICLE WHEN A CALL COMES THROUGH BUT IT MUST BE MANUALLY CHANGED TO THE PHONE SPEAKERS, AS IT TRIES TO ROUTE IT THROUGH THE CAR. THIS HAPPENED LESS THAN 20 MILES AFTER LEAVING THE GARAGE. *TR
Fuel system, Diesel, Jan 2, 2015
WHILE DRIVING ON THE GEORGE WASHINGTON BRIDGE FROM NYC TO NEW JERSEY, THE CAR BEGAN TO SLOW, THERE WAS A SLIGHT "BUCKING" OF THE ENGINE, AND WARNING LIGHTS ILLUMINATED ON THE DASH (GLOW PLUG MALFUNCTION INDICATOR AND BATTERY MALFUNCTION INDICATOR). I TRIED TO DOWNSHIFT, BUT WAS UNABLE TO ENGAGE GEARS OR CONTROL THE SPEED OF THE VEHICLE. THE CAR SLOWED TO A STOP AND I PUT ON MY EMERGENCY FLASHERS. THE ENGINE WAS STILL RUNNING, BUT I WAS UNABLE TO ENGAGE THE GEARS TO MAKE IT GO. *TR
Visibility, Structure, Jan 2, 2015
THE SUNROOF DRAINAGE SYSTEM IS FAULTY AND LEAKS INSIDE THE CAR. DEALERSHIP CHARGED ME $350 TO FIX (NOT TO MENTION THAT NOW THE CAR SMELLS MUSTY) AND SUGGESTED THAT OTHER VW OWNERS WITH MY MODEL OF CAR HAVE HAD SIMILAR PROBLEMS. I AM CONCERNED THAT VW DID NOT DESIGN THE SYSTEM PROPERLY AND SHOULD FUND ANY MODIFICATIONS NECESSARY FOR EXISTING CAR OWNERS. *TR
Electrical system, Jan 2, 2015
MY HUSBAND & I WERE OUT OF TOWN, DRIVING DOWN A MAIN STREET, IN THE RAIN, WHEN THERE WAS A POP, AND THE RADIO JUST WENT BLACK. MY BLUETOOTH WAS STILL FUNCTIONAL, HOWEVER, I COULDN'T USE IT DUE TO THE FACT IT WORKS THROUGH THE RADIO. I COMMUTE A LOT, NOT HAVING THE BLUETOOTH FUNCTIONALITY IS A SAFETY HAZARD. *TR
Electrical system, Equipment, Jan 2, 2015
THE RADIO AND BLUETOOTH SYSTEM WANT KAPUT UPON STARTING THE CAR ONE MORNING. THIS IS A PROBLEM THAT OTHERS HAVE DOCUMENTED ON SOCIAL MEDIA (HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583) AND THAT VW WILL NOT ACKNOWLEDGE AS A MANUFACTURERS' FLAW. IT'S A $700 FIX FOR MOST CUSTOMERS AND AN ISSUE THAT POTENTIALLY CAUSES SAFETY ISSUES IF NOT ADDRESSED, CONSIDERING THE TIE TO THE HANDS-FREE PHONE SYSTEM. *TR
Engine, Dec 27, 2014
I WAS DRIVING TO WORK IN MY 2010 VW JETTA SPORTSWAGEN TDI AND WAS IN A MIDDLE OF AN S TURN WHEN MY CAR SHUT OFF, AS I WAS COASTING I TRIED TO RESTART MY CAR, WHEN I DID SO MY STEERING DID NOT WORK. I WAS ABLE TO NEGOTIATE THE S TURN, BUT MY CAR WOULD NOT TURN ON. I HAD IT TOWED TO MY DEALER AND THEY CHECKED IT OUT AND SAID THAT THERE IS WATER IN THE INNER COOLER DUE TO CONDENSATION FROM THE AIR INTAKE. TO ME THIS SOUNDS LIKE A DESIGN FLAW SINCE WHEN I INQUIRED WHAT WILL PREVENT THIS FROM HAPPENING AGAIN, THEY RESPONDED THAT THE AIR INTAKE PART HAS BEEN REDESIGNED TO PREVENT THIS FROM HAPPENING AGAIN. THIS WAS A VERY SCARY ORDEAL. IF I DID NOT HAVE MY WITS ABOUT ME I COULD HAVE ENDED IN THE WOODS, LUCKILY I WAS ABLE TO NAVIGATE THE S TURN. WHEN I CONTACTED VOLKSWAGEN THEY WHERE WILLING TO PAY 75% OF THE COST EVEN THOUGH I REQUESTED THAT THEY SHOULD COVER THE WHOLE REPAIR. REGARDLESS, I AM CONCERNED WHAT HAPPENED TO ME COULD HAPPEN TO SOMEONE ELSE WITH A LESS FAVORABLE OUTCOME. WHAT IF THIS HAPPEN WHILE CROSSING AN INTERSECTION? I AM HOPING THAT YOU ARE ALREADY RESEARCHING THIS ISSUE FOR A RECALL, IF NOT I HOPE YOU WILL LOOK INTO THIS ISSUE. THANK YOU FOR READING MY COMPLAINT. *TR
Electrical system, Structure, Dec 22, 2014
I AM HAVING A SIMILAR ISSUE WITH MY VEHICLE AS IN NHTSA ID NUMBERS 10660948, 10664166, 10662515 AND 10633219. ALL FOUR OF MY VEHICLE'S DOOR LOCKING MECHANISMS HAVE FAILED. AS A RESULT, THE DOORS CANNOT BE OPENED FROM THE OUTSIDE OF THE VEHICLE. THIS COULD BE A SAFETY ISSUE IN THE EVENT OF AN ACCIDENT OR THE NEED TO QUICKLY EVACUATE A PASSENGER FROM THE VEHICLE. *TR
Electrical system, Dec 22, 2014
WHILE DRIVING THE TOUCHSCREEN RADIO TURNED OFF AND WILL NO LONGER TURN BACK ON. MY PHONE REMAINED CONNECTED TO THE BLUE TOOTH SYSTEM, HOWEVER, I WAS UNABLE TO USE THIS FUNCTION SINCE IT GOES THROUGH THE RADIO AND CAR SPEAKERS. THE NEXT DAY, WHILE DRIVING IN THE RAIN, MY WIPERS STOPPED WORKING AS WELL. THESE ARE MAJOR SAFETY ISSUES (THE LACK OF HANDSFREE FOR SOMEONE THAT COMMUTES EVERY DAY AS WELL AS A VISIBILITY ISSUE WHEN UNABLE TO USE WIPERS IN RAIN). *TR
Fuel system, Diesel, Dec 17, 2014
I STARTED THE MORNING OF 12/17/2014 JUST AS I DO EVERY MORNING: WENT OUT TO MY CAR, TURNED THE KEY OVER TO WARM THE GLOW PLUGS, AND STARTED IT UP. AS I PROCEEDED TO PULL OUT OF MY DRIVEWAY, I DID NOT NOTICE ANYTHING UNUSUAL. ABOUT 50 FEET DOWN THE ROAD ON A SLIGHT GRADE, MY CAR JUST CUT OFF. THERE WERE NO WARNINGS WHATSOEVER. THE GLOW PLUG LIGHT FLASHED, ALONG WITH A "SERVICE ENGINE" INDICATOR. SINCE I WAS ON A SLIGHT GRADE, I WAS ABLE TO ROLL BACKWARDS AND, WITH STRUGGLE, TURN THE WHEEL AND BACK INTO MY DRIVEWAY. THIS WAS A SAFETY ISSUE PRIMARILY BECAUSE AT ANY MOMENT SOMEONE COULD HAVE NOT REALIZED I WAS STOPPED IN THE MIDDLE OF THE ROAD AND SLAMMED INTO ME. I WAS HONESTLY FRIGHTENED FOR MY SAFETY AND WELL-BEING. THIS IS A WELL KNOWN HIGH PRESSURE FUEL PUMP ISSUE. *TR
Power train, Dec 16, 2014
TRANSMISSION HARD SHIFT. VW IS AWARE OF PROBLEMS WITH VALVE BODY IN ALL THIS TRANSMISSIONS BUT ONLY EXTENDED SOME VEHICLE WARRANTIES. *TR
Structure, Dec 14, 2014
RIGHT REAR DOOR WILL NOT OPEN FROM THE OUTSIDE OR INSIDE. NOW THE LEFT FRONT DOOR WONT OPEN OR CLOSE FROM INSIDE OR OUTSIDE AND DEALER INDICATES THE DOOR LOCKS HAVE FAILED AND WILL NEED REPLACED AT $475/DOOR. THE RIGHT FRONT DOOR HAS NOW STARTED TO NOT OPEN SPORADICALLY. THIS HAS TO BE A MANUFACTURER DEFECT WHEN 3 OF THE 4 DOOR HANDLES/LOCKING MECHANISMS HAVE NOW FAILED. THIS IS A SAFETY ISSUE WHEN YOU CANNOT ENTER OR EXIT OUT OF 3 DOORS OF A CAR DUE TO FAULTY LOCKING MECHANISMS. *TR