2010 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 875 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Jetta model years with reports.
Of the 2010 reports, 24 involved a crash and 5 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipDec 20, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
A loss of vehicle control can increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 16V913000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Fuel system, gasoline, delivery, hoses, lines/piping, and fittingsDec 10, 2010
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006-2010 JETTA, NEW BEETLE, NEW BEETLE CONVERTIBLE, MODEL YEAR 2009 JETTA SPORTWAGEN AND MODEL YEAR 2007-2009 RABBIT VEHICLES EQUIPPED WITH 2.5L ENGINES. THE JETTA, JETTA SPORTWAGEN, AND RABBIT VEHICLES MAY HAVE A SMALL PLASTIC TAB LOCATED ON THE WINDSHIELD WASHER FLUID RESERVOIR THAT MAY CHAFE AGAINST AN UNDERHOOD FUEL SUPPLY LINE. THE NEW BEETLE AND THE NEW BEETLE CONVERTIBLE VEHICLES MAY HAVE A FASTENING CLAMP ON A HYDRAULIC HOSE OF THE POWER STEERING SYSTEM THAT MAY BE LOCATED IN AN IMPROPER POSITION WHICH COULD CAUSE CHAFING AGAINST AN UNDERHOOD FUEL SUPPLY LINE.
IF CHAFING OCCURS, THERE IS THE POTENTIAL FOR A FUEL LEAK TO DEVELOP. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE UNDERHOOD FUEL LINE. ADDITIONALLY, DEPENDING ON THE VEHICLE MODEL, DEALERS WILL EITHER REMOVE THE PLASTIC TAB FROM THE WINDSHIELD WASHER FLUID RESERVOIR, OR INSPECT THE POSITION OF THE FASTENING CLAMP AND ADJUST THE RELATED FASTENING CLAMP INTO THE CORRECT POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 31, 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 10V621000 on NHTSA.gov
Power train, automatic transmissionAug 20, 2009
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 09V333000 on NHTSA.gov
Representative owner complaints
875 reports, newest first.
Electrical system, Aug 19, 2014
ALL FACETS OF TOUCH SCREEN RADIO SYSTEM INCLUDING HANDS FREE BLUETOOTH FEATURE SUDDENLY DIED ON MY 2010 JETTA TDI AT ABOUT 65000 MILES. THIS ISSUE WITH THIS YEAR IS WELL DOCUMENTED HERE AND ELSEWHERE. HAD TO REPLACE BATTERY EARLIER WHICH SOME COMPLAINTS SUGGEST IS RELATED TO THIS ISSUE OF RADIOS DYING. VOLKSWAGEN NEEDS TO STEP UP AND PROVIDE RELIEF TO THE MANY CUSTOMERS WHO HAVE HAD THIS PROBLEM RATHER THAN IGNORING IT. IT TRULY IS A SAFETY ISSUE AS IT DENIES HANDS FREE USE. *TR
Electrical system, Aug 18, 2014
ONLY NOT RUUNING ENGINE, NOT START. *TR
Electrical system, Aug 13, 2014
AFTER GETTING MY 70K MILE SERVICE AND LEAVING THE DEALERSHIP MY RADIO DIED. WENT BACK TO SHOP AND THE SERVICE DEPARTMENT CHECKED THE FUSES AND VERIFIED THAT POWER WAS GETTING TO THE RADIO. REPORTED IT HAD JUST "DIED". THEY DID NOT ACKNOWLEDGE THIS AS A TREND, HOWEVER, MY SERVICE ADVISOR ADMITTED THAT ANOTHER CUSTOMER HAS REPLACED HIS RADIO 2X - ALSO A 2010 JETTA. THIS IS NOT A LUXURY ITEM, AS I TRAVEL LONG DISTANCES FOR WORK AND USE THE "HANDS-FREE" FUNCTION OF THE RADIO SYSTEM FOR MAKING CALLS SAFELY. I UNDERSTAND THERE ARE AT LEAST 65 OTHER FORMAL COMPLAINTS REGARDING THIS ISSUE, AND SEVERAL PEOPLE HAVE REPORTED THAT THIS PROBLEM CAN AND DOES DRAIN THE BATTERY. THIS IS ABOUT THE THIRD BATTERY I'VE HAD IN THIS CAR OF 4 YEARS - SEEMS A LITTLE FISHY. THIS IS A SAFETY ISSUE, AND MORE IMPORTANTLY, A DEFECT WHICH SHOULD BE RECALLED! *TR
Fuel/propulsion system, Aug 13, 2014
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE FUEL PUMP FAILED WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE FUEL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,700.
Electrical system, Aug 11, 2014
ENTIRE RADIO UNIT FAILED. NOT ABLE TO USE BLUETOOTH OR ANY COMPONENT OF THE RADIO. CHECKED ALL FUSES AND THEY ARE GOOD. *TR
Engine and engine cooling, Aug 8, 2014
7/6/13 AC NOT WORKING AT ALL. ALL MAJOR COMPONENTS OF THE AC-COMPRESSOR AND DRIER- WERE REPLACED 7/18/2013 BY VW. AC WORKED FINE FOR REST OF 2013 SEASON. MAY 2014 DELAYED/INTERMITTENT COOLING IN LAS VEGAS, NV. 6/18/14 TOOK TO VW IN HENDERSON, NV AND TOLD THAT THERE WAS A LEAK IN THE SYSTEM. WARRANTY IS 12 MONTHS/12K- 16+K MILES PUT ON CAR BY THE TIME I TOOK IT TO VW IN 6/14-THEREFORE NO WARRANTY. VW RECHARGED SYSTEM AND COOL/COLD AIR BLOWING WHEN TEMPERATURE OUTSIDE IS UNDER 105 DEGREES. WHEN OUTSIDE TEMP IS 105+DEGREES- AC CUTS IN AND OUT-2 MIN ON/10 OFF/REPEAT. TOOK IT TO VW SERVICE FOR AC DIAGNOSTIC ON THURS 8/7/14 AT 10AM AND GOT THE CAR BACK 8/8/14 AT 4PM. VW SAYING THAT THE WHOLE AC UNIT NEEDS TO BE REPLACED-AC COMPRESSOR, DRIER, CONDENSER, RECEIVER, ACCUMULATOR. VW OF AMERICA WAS CONTACTED AND REGIONAL MANAGER WILL NOT ASSIST WITH COST OF REPAIR-$2300. REASON: THE CAR HAS 93K MILES ON IT. AN AC SYSTEM SHOULD LAST LONGER THAN 3 1/2 YEARS (CAR BOUGHT 12/09) AND THEN WHEN MAJOR COMPONENTS REPLACED-AC COMPRESSOR- THEY SHOULD LAST LONGER THAT 10 MONTHS REGARDLESS OF HOW MANY MILES WAS PUT ON THE VEHICLE. THE AC IN THE VW CARS HAVE A KNOWN PROBLEM WITH THE COMPRESSOR, REFRIGERANT CONTROL VALVE, AND FANS. SEE THE VW FORUMS FOR THE NUMBER OF COMPLAINTS ON THE AC SYSTEM. VW NEEDS TO BE INVESTIGATED. *TR
Electrical system, Aug 6, 2014
INCIDENT FIRST STARTED WITH THE CAR TURNING OFF FOR NO REASON. JUST STALLING OUT. THEN IT HESITATED STARTING. REPLACED THE BATTERY. SEEM TO BE OKAY, BUT THEN BOTH BRAKE LIGHTS WENT OUT, THE RADIO/CONTROL CONSOLE WENT OUT MOST RECENTLY, THE SEAT BELT LIGHT AND CHIMES COME ON FOR NO REASON AND YESTERDAY WHEN I PULLED THE KEY OUT OF MY IGNITION THE KEY WAS SO HOT I COULD NOT TOUCH IT. CLEARLY, THERE IS A SERIOUS, EVEN DANGEROUS ELECTRICAL ISSUE WITH THIS MAKE, MODEL AND YEAR. I HAVE READ COUNTLESS STORIES ONLINE OF PEOPLE HAVING THE SAME PROBLEMS. WHY HAS THERE NOT BEEN A RECALL OF THIS CAR YET? DOES SOMEBODY'S CAR HAVE TO CATCH FIRE FIRST? WHO NEEDS TO DIE BEFORE VW DOES THE RIGHT THING? *TR
Engine, Fuel/propulsion system, Aug 5, 2014
WAS DRIVING MY 2010 VW JETTA SPORTWAGON TDI AT APPROX. 55 MILES PER HOUR WHEN MY SERVICE ENGINE LIGHT CAME ON AND GLOW PLUGS STARTED FLASHING. CAR BEGAN TO BUCK AS IF NOT GETTING ANY FUEL THROUGH THE SYSTEM. CAR STALLED OUT ON HIGHWAY WITHIN A MINUTE OF THE SERVICE LIGHTS FLASHING AND WILL NOT RESTART. LUCKILY THE CARS BEHIND ME BARELY AVOIDED HITTING ME AS THERE WAS ZERO WARNING. HAD TO BE TOWED TO MY GARAGE, EXPECT DIAGNOSIS TOMORROW BUT AFTER READING UP ON OTHER COMPLAINTS I AM PRETTY SURE THEY WILL REPORT BACK THAT IT IS A HPFP ISSUE AND THE SYSTEM WILL NEED REPLACED. *TR
Equipment, Aug 4, 2014
PREMIUM 8 TOUCHSCREEN RADIO WITH BLUETOOTH MOBILE PHONE CONNECTIVITY, ENTIRE UNIT NO LONGER WORKING. NORMALLY A RADIO IS NOT A SAFETY CONCERN, HOWEVER, OPERATION OF THIS UNIT ALLOWS AUTO OPERATOR TO HAVE "HANDS FREE CELL PHONE USE", WHICH MOST DEFINITELY IS A SAFETY ISSUE WHEN OPERATING THE VEHICLE. WE ARE IN OUR 70'S AND HAVE OWNED MANY AUTOMOBILES, WE HAVE NEVER HAD A RADIO DIE LIKE THIS. OUR OTHER VEHICLE IS 13 YEARS OLD AND RADIO WORKS FINE. MANY COMPLAINTS ARE ON THE INTERNET ABOUT THE NUMBER OF FAILED UNITS IN RELATIVELY NEW VEHICLES. IT SEEMS LIKE THIS IS A FAULTY BATCH OF RADIOS THAT VOLKSWAGEN HAS INSTALLED IN THERE VEHICLES. *TR
Electrical system, Aug 1, 2014
ENTIRE RADIO UNIT FAILED. NOT ABLE TO USE BLUETOOTH OR ANY COMPONENT OF THE RADIO. CHECKED ALL FUSES AND THEY ARE GOOD. THERE ARE MANY REPORTS OF THIS SAME ISSUE ON VARIOUS CAR BLOGS. DEALERSHIP STATED THIS ISSUE IS COMMON, BUT THEY ARE NOT ISSUING A RECALL BECAUSE THE RADIO IS A "LUXURY" ITEM. THIS SEEMS TO ONLY BE A PROBLEM ON THE 2010 TDI MODEL. *TR
Electrical system, Exterior lighting, Aug 1, 2014
DRIVERS SIDE TAIL LIGHT AND TURN SIGNAL INDICATOR DOES NOT FUNCTION. VW DIAGNOSED THE PROBLEM TO BE A FAULTY J519 POWER CONTROL UNIT. THE WV DEALER'S SERVICE SUPERVISOR INDICATED THIS A COMMON PROBLEM AND THE REPLACEMENT PART HAS PROGRESSED THROUGH 5-6 EVOLUTIONS AND VW STILL CAN'T REMEDY THE ISSUE. J519 PART COSTS $550.00 PLUS $150.00 LABOR. SEEMS LIKE AN EXCESSIVE COST FOR A FAULTY TAIL LIGHT. *TR
Fuel system, Diesel, Jul 31, 2014
I WAS DRIVING MY VW ON A 3 LANE ROAD WHEN THE GLOW PLUG LIGHT BEGAN FLASHING AND ABOUT 2 MINUTES LATER THE CAR ENGINE SHUT OFF AND WOULD NOT RESTART, WHICH LEFT ME IN THE MIDDLE LANE BLOCKING THE EVENING RUSH HOUR TRAFFIC ON A VERY BUSY ROAD. THE VW SERVICE SHOP TELLS ME THAT THE FUEL PUMP BROKE AND THERE IS METAL IN MY FUEL FILTER. I HAVE ALWAYS FUELED WITH DIESEL FROM SHELL AND I CAN OBTAIN ALL OF MY RECEIPTS TO PROVE IT SINCE I ALWAYS USE MY CREDIT CARD TO PAY FOR FUEL. *TR
Electrical system, Jul 30, 2014
RADIO WENT DEAD AT TOLL STOP AND WAS NO LONGER FUNCTIONAL ON INTERSTATE OR ANY OTHER ROAD. HANDS FREE PHONE SERVICE WAS LOST. PHONE STILL SEAMS TO LINK UP WITH BLUETOOTH BUT DOES NOT FUNCTION ANY LONGER THROUGH RADIO. DISTRACTING FOR DRIVING WITHOUT THE HANDSFREE PHONE. COULD CAUSE VEHICLE ACCIDENT IF NOT REPLACED. *TR
Electrical system, Jul 29, 2014
HEARD A POP AND THE DISPLAY SCREEN WENT DARK. THE RADIO AND OTHER SYSTEMS (NAVIGATION, AUXILLARY, ETC) NO LONGER FUNCTION. THERE ARE HUNDREDS OF SIMILAR COMPLAINTS THAT HAVE BEEN POSTED TO VW SITES. THIS SHOULD BE A RECALL. *JS
Fuel/propulsion system, Jul 29, 2014
I WAS TRAVELING IN RURAL ALABAMA AND MY ENGINE FAILED; I PULLED OVER AND IT WOULD NOT CRANK. IT IS CURRENTLY IN THE SHOP. FUEL PUMP FAILURE. *JS
Electrical system, Engine, Jul 28, 2014
DRIVING ALONG WHEN A WARNING LIGHT CAME ON( EPC) WHICH IS ELECTRONIC POWER CONTROL. ON MY WAY TO THE DEALER NOW. *JS
Fuel/propulsion system, Jul 27, 2014
WHILE ON THE FREEWAY THE CAR LOST ALL POWER AND DIED. THE CODES INDICATE THAT IT IS THE FUEL PUMP. THIS SEEMS TO BE A COMMON ISSUE ON THE TDI ENGINES. 000135 - FUEL RAIL/SYSTEM PRESSURE P0087 - 000 - TOO LOW FREEZE FRAME: FAULT STATUS: 01100000 FAULT PRIORITY: 2 FAULT FREQUENCY: 1 MILEAGE: 140659 KM TIME INDICATION: 0 DATE: 2118.14.04 TIME: 01:27:53 FREEZE FRAME: RPM: 2208 /MIN INJ. QUANTITY: 21.7 MG/STR (NO UNITS): 5.0 PRESSURE: 1400.0 BAR PRESSURE: 1112.0 BAR TEMPERATURE: 52.2C TANK CONT.: 24.4 L *JS
Electrical system, Jul 25, 2014
2010 VW JETTA 2.0TFSI WOLFSBURG EDITION - RCD-510 TOUCH SCREEN RADIO DIED LOUD AUDIBLE "POP" NOISE THEN NO OPERATION. ALL FUSES ARE FINE. FOUND A BLOG ONLINE THAT SHOWS MANY OTHER CONSUMERS WITH SAME YEAR AND MODEL HAVE THE EXACT SAME PROBLEM, YET VWOA REFUSES TO CONSIDER A RECALL FOR THIS ISSUE. PLEASE MAKE SURE THEY ADDRESS THIS PROBLEM AND COMPENSATE CONSUMERS WITH FREE REPAIRS OR REIMBURSEMENT. THANK YOU. BLOG WITH OTHER KNOW PROBLEMS HERE: HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583. *TR
Electrical system, Jul 23, 2014
RADIO/NAV UNIT POPPED AND DIED WHILE THE CAR AND RADIO WERE BEING OPERATED. THIS EXACT ISSUE HAS BEEN COMMUNICATED ON MANY ONLINE DISCUSSIONS. WITHOUT BLUETOOTH CONNECTIVITY FOR PHONES, THIS IS A DRIVING SAFETY CONCERN. I WILL LIKELY RESOLVE THE ISSUE WITH AN AFTERMARKET UNIT DUE TO THE HIGH COST OF AN OEM/DEALER REPLACEMENT. IF THIS IS A KNOWN AND RECURRING ISSUE WITH THESE UNITS, VW SHOULD ACTIVELY RESOLVE THE PROBLEM. *TR
Fuel system, Diesel, Engine, Jul 23, 2014
2010 JETTA TDI. DRIVING ON ROAD AT ABOUT 35 MPH WHEN CAR SUDDENLY STALLED. GLOW PLUG LIGHT FLASHES, "SERVICE ENGINE NOW" ON DISPLAY. TRAFFIC WAS LIGHT AND SPEED WAS ENOUGH TO COAST TO SAFE LOCATION. CAR WOULD NOT RESTART. TOWED TO DEALER. DEALER REPLACED SOME RELAY PART BUT.... THE VERY NEXT DAY SAME THING. CAR DIED WHILE DRIVING. SAME SYMPTOMS AS ABOVE. AGAIN NO WARNING PRIOR TO STALLING. TOWED TO DEALER. DEALER HAD CAR FOR A FEW DAYS BUT COULD NOT FIND OR REPRODUCE PROBLEM. CHECKED GROUND CONNECTIONS AS ADVISED FROM VWOA TECHNICAL ASSISTANCE. RETURNED CAR TO ME WITH A 'LET'S WAIT AND SEE' ATTITUDE. THIRD TIME, ABOUT 1500 MILES LATER, SAME THING. THIS TIME ON HIGHWAY TRAVELING AT ABOUT 45 MPH IN HEAVY TRAFFIC. CAR TOWED TO DIFFERENT DEALER. AT THE MOMENT THEY CAN'T DIAGNOSE OR REPRODUCE PROBLEM. MY OPINION IS SOME FAULT IS TELLING COMPUTER TO KILL ENGINE. AS A SAFETY ISSUE, I WOULD THINK ENGINE SHOULD REMAIN RUNNING SO THAT I CAN SAFELY DRIVE OFF THE ROAD AND OUT OF TRAFFIC AND HARMS WAY. IF THIS ASSUMPTION IS CORRECT, THEN THERE HAS TO BE A LIMITED NUMBER OF REASONS WHY ENGINE SHOULD STALL, INSTEAD OF GOING INTO 'LIMP MODE.' MY RESEARCH FOUND REFERENCE TO PE10034, BUT CAN'T FIND ARTICLE. THREE TIMES CAR STALLS WITHOUT WARNING. ALL 3 TIMES ON ROAD. THIS IS A SAFETY CONCERN, AND LOCAL DEALERS SEEM HESITANT TO REQUEST HELP FROM VWOA TA. DEALER 1 DID CONTACT VWOA TA FOR SUPPORT AND GUIDED FAULT FINDING DIDN'T FIND ANYTHING. DEALER 2 STILL HAS NO CLUE. NO MANDATES ON LOCAL VW DEALERS, BY VWOA, TO KEEP AND SHARE SERVICE RECORDS BEYOND WARRANTY PERIOD, ON NATIONAL DATABASE, SO OTHER DEALERS HAVE NO IDEA WHAT FIRST DEALER DID. KEEPING ALL DEALER SERVICE RECORDS ON NATIONAL DB WILL HELP SPOT ISSUES SOONER. DEALER 2 WILL HOPEFULLY ASK VWOA TA FOR SUPPORT BEYOND WHAT DEALER 1 DID. IS THERE AN ESCALATION FOR THIS? WHAT ARE MY OPTIONS? *TR
Air bags, Jul 17, 2014
AT APPROXIMATELY 1:30PM ON JULY 14, 2014 MY MOM WAS DRIVING SOUTH BOUND ON HIGHWAY 99. SHE SLOWED DOWN DUE TO HIGHWAY CONSTRUCTION AND TO MERGE ONTO HIGHWAY 58 EAST WHEN SHE WAS STRUCK FROM BEHIND BY A PICK UP TRUCK. SHE THEN STRUCK THE VEHICLE IN FRONT OF HER. THE AIRBAGS IN THE VEHICLE DID NOT DEPLOY. *TR
Electrical system, Jul 17, 2014
THE RCD-510 PREMIUM 8 RADIO WITH BLUE TOOTH CELL PHONE CONNECTIVITY FAILED IN MY 2010 JSW TDI AT ABOUT 3 1/2 YEARS AND 56K MILES--WORKED FINE ONE DAY AND BLACK SCREEN-OF-DEATH WITH NO FUNCTION AT ALL THE NEXT. FUSES INTACT AND CURRENT BEING DELIVERED TO THE UNIT. IT'S CLEAR FROM THE NUMBER OF RESPONSES HERE HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583 THAT THIS IS A SYSTEMATIC ISSUE WITH RADIO UNITS MANUFACTURED BY DELPHI IN THE 2010 YEAR MODEL VWS. FOR ME AT LEAST, LOSS OF BLUE TOOTH FUNCTION IS A SAFETY ISSUE--I FREQUENTLY NEED TO MAKE OR TAKE PHONE CALLS WHILE DRIVING, AND FOR MUCH OF MY APPROX. 10-MILE COMMUTE TO AND FROM WORK THERE IS NO SAFE SHOULDER ON THE ROAD WHERE I COULD PULL OVER AND USE THE PHONE. MY DECISION TO PURCHASE THE VEHICLE WAS MADE IN PART BASED ON THE BLUE TOOTH FEATURE, WHICH MY OLD CAR DIDN'T HAVE. MY STATE (WASHINGTON) HAS A LAW EXPLICITLY FORBIDDING USE OF CELL PHONES WHILE DRIVING UNLESS USING A HANDS-FREE DEVICE. SO THIS ISN'T JUST A PATTERN OF FAILURE IN A "LUXURY FEATURE" AS VWOA HAS ATTEMPTED TO FRAME IT--THIS ISSUE DIRECTLY AFFECTS SAFETY FOR DRIVERS AND OTHERS AROUND US. I HAD PREVIOUSLY COMPLAINED OF INTERMITTENT RADIO ISSUES (I.E.: APPARENTLY SPONTANEOUS LOSS OF PRESET STATIONS, ETC.) WITH THIS VEHICLE WHILE IT WAS UNDER WARRANTY, BUT WAS TOLD BY THE DEALER THAT "THE TECHNICIAN WAS UNABLE TO REPLICATE THE ISSUE." I HAVE CONTACTED BOTH THE LOCAL DEALER FROM WHICH I PURCHASED THE CAR AND VOLKSWAGEN OF AMERICA CUSTOMER CARE ABOUT THIS ISSUE, BUT NEITHER OFFERED ANY SOLUTION. *TR
Electrical system, Jul 17, 2014
THE RADIO WAS WORKING FINE ON MY DRIVE HOME FROM WORK. I WAS AT HOME FOR ABOUT 1 HOUR AND GOT BACK IN CAR TO RUN ERRANDS AND AT THAT POINT THE RADIO NEVER TURNED ON. MY PHONE STILL CONNECTED TO RADIO, BUT NO SOUND WAS COMING AND THE SCREEN WAS DARK/BLANK. MY PHONE INDICATED THE BLUETOOTH WAS CONNECTED. I COULD NOT GET IT BACK ON. I REPLACED THE FUSES TO MAKE SURE, BUT IT DID NOT WORK. *TR
Electrical system, Equipment adaptive/mobility, Jul 15, 2014
RADIO, CD CHANGER, BLUETOOTH INOPERABLE. THE SCREEN HAS BECOME BLACK. THERE IS AN OCCASIONAL ELECTRICAL THUMP SOUND COMING THROUGH THE SPEAKERS. CONCERNED THERE IS AN ELECTRICAL SHORT OF SOME KIND. HAVE READ OF MANY OTHER SIMILAR INSTANCES WITH THE SAME MAKE, MODEL AND YEAR CAR AS MINE. HELP! *TR
Electrical system, Equipment, Jul 9, 2014
HANDSFREE BLUETOOTH FUNCTIONALITY HAS CUT OFF. RADIO WENT DEAD. *TR