2011 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 640 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Jetta model years with reports.
Of the 2011 reports, 28 involved a crash and 12 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Electrical system, ignition, anti-theft, control moduleAug 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Campaign 19V615000 on NHTSA.gov
Air bags, frontalAug 4, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Campaign 15V483000 on NHTSA.gov
Suspension, rearOct 20, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.
The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.
Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 14V656000 on NHTSA.gov
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Engine and engine cooling, exhaust systemSep 8, 2011
VOLKSWAGEN IS RECALLING CERTAIN STAINLESS STEEL EXHAUST TIPS, PART NUMBER 1K0 071 910 U, SOLD AS ACCESSORY EQUIPMENT FOR USE ON MODEL YEAR 2011-2012 JETTA SEDAN VEHICLES MANUFACTURED FROM MARCH 18, 2010, THROUGH AUGUST 22, 2011. THESE EXHAUST TIPS MAY EXTEND BEYOND THE ORIGINAL LENGTH OF THE FACTORY-INSTALLED EXHAUST PIPES. IT IS POSSIBLE FOR INADVERTENT CONTACT TO OCCUR WITH A PERSON'S LEG.
IF THE TAILPIPE EXTENSION IS HOT DURING INADVERTENT CONTACT, A BURN COULD OCCUR.
DEALERS WILL INSPECT AND REPLACE THE STAINLESS STEEL EXHAUST TIPS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11E036000 on NHTSA.gov
Engine and engine cooling, exhaust systemSep 7, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2011-2012 JETTA SEDAN VEHICLES MANUFACTURED FROM MARCH 18, 2010, THROUGH AUGUST 22, 2011. SOME VEHICLES HAD A STAINLESS STEEL EXHAUST TIP INSTALLED AT THE PORT DURING IMPORTATION. THESE EXHAUST TIPS MAY EXTEND BEYOND THE ORIGINAL LENGTH OF THE FACTORY-INSTALLED EXHAUST PIPES. IT IS POSSIBLE FOR INADVERTENT CONTACT TO OCCUR WITH A PERSON'S LEG.
IF THE TAILPIPE EXTENSION IS HOT DURING INADVERTENT CONTACT, A BURN COULD OCCUR.
DEALERS WILL INSPECT AND REPLACE THE STAINLESS STEEL EXHAUST TIPS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V466000 on NHTSA.gov
Electrical system, wiring, fuses and circuit breakersMar 29, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2011 JETTA VEHICLES, MANUFACTURED FROM MARCH 2010 THROUGH MARCH 2011. THESE VEHICLES MAY HAVE AN ELECTRICAL WIRING AND FUSE LAYOUT WHERE THE CONVERTER BOX IS PROTECTED BY THE SAME FUSE USED BY THE SIGNAL HORN AND THE ANTI-THEFT ALARM SYSTEM. SHOULD THAT FUSE BE BLOWN, THE CONVERTER BOX WILL BE DISCONNECTED FROM THE POWER SUPPLY WHICH, IN TURN, WILL SHUT OFF APPLICATIONS SUCH AS THE ENGINE MANAGEMENT SYSTEM, LIGHTING SYSTEM, AND WIPERS.
SHOULD THIS HAPPEN WHILE THE VEHICLE IS BEING DRIVEN, THE ENGINE COULD STALL, OR THE HEADLIGHTS OR WIPERS COULD TURN OFF UNEXPECTEDLY, POTENTIALLY LEADING TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL NOTIFY OWNERS WHEN SUFFICIENT QUANTITIES OF REPAIRS KITS ARE AVAILABLE. DEALERS WILL SEPARATE THE WIRING FOR THE HORN AND THE THEFT PROTECTION HORN FROM THE POWER SUPPLY OF THE CONVERTER BOX AND ROUTE THE WIRES TO SEPARATE FUSES TO CORRECT THE CONDITION FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING APRIL 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V196000 on NHTSA.gov
Representative owner complaints: electrical system
201 reports, newest first. Show all
Electrical system, Exterior lighting, Feb 23, 2018
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS OR WHILE PARKED, THE HORN FAILED TO OPERATE WHEN PRESSED. ALSO, THE HEADLIGHTS INADVERTENTLY FAILED TO ILLUMINATE WITHOUT WARNING. LEITH VOLKSWAGEN OF RALEIGH (4005 CAPITAL HILLS DRIVE RALEIGH, NC 27616, (833) 827-4410) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC FEES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE BECAUSE THE CUSTOMER SERVICE NUMBER WAS BUSY. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TT *TR
Electrical system, Feb 20, 2018
THE FUSE BOX MELTED AND CAUSED ELECTRICAL MALFUNCTIONS. THIS SEEMS LIKE A SAFETY ISSUE. APPARENTLY THIS HAS HAPPENED FREQUENTLY AND OTHER MODELS (TIGUAN) HAVE BEEN RECALLED DUE TO THE FAILURE OF THE SAME PART NUMBER.
Electrical system, Feb 1, 2018
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING 65 MPH, THE CONTACT NOTICED THAT THE HORN WOULD NOT FUNCTION. THE CONTACT PULLED OVER TO A FUEL STATION, TURNED OFF THE VEHICLE, RESTARTED IT, BUT THE HORN WAS STILL NOT FUNCTIONING PROPERLY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS 95,600.
Electrical system, Sep 20, 2017
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION SWITCH WOULD NOT TURN AND THE DRIVER WAS UNABLE TO START THE ENGINE. AFTER WIGGLING THE KEY INSIDE THE IGNITION SWITCH,THE KEY WOULD TURN AND THE ENGINE WAS STARTED. THE VEHICLE WAS TAKEN TO MIKE HAGGERTY VOLKSWAGEN IN OAKLAWN, CA WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 55,000.
Electrical system, Engine, Sep 13, 2017
NHTSA CAMPAIGN #11V196000 MY FUSES BLOW, MY DRIVER WINDOW ROLLS DOWN, BUT INTERMITTENTLY WON'T ROLL UP. MY ENGINE CUTS OUT FOR NO REASON, WHILE IN MOTION AND STOPPED. HAPPENS WHEN SLOWING DOWN, EXITING OFF THE FREEWAY AND COMING TO A STOP IN TOWN. MY EPC, CHECK ENGINE , AND LIGHT SENSORS COME ON AND OFF AND DIFFERENT TIMES. 3 YEARS AGO I HAD MY ABS MODULE REPLACED. BUT CONTINUE TO HAVE THE SAME ISSUES. LOOKING ONLINE I FOUND THE RECALL ABOVE, BUT WHEN I TOOK IT TO THE DEALER I WAS TOLD THIS ISN'T AN OPEN RECALL. THIS HAS BEEN GOING ON SINCE 2014
Electrical system, Sep 6, 2017
CAR RADIO STOPPED FUNCTIONING WITHOUT ANY NOTICEABLE CAUSE. SCREEN COMPLETELY BLANK, DOES NOT RESPOND TO BUTTONS OR OTHER INPUT.
Electrical system, Sep 3, 2017
FOR ABOUT A WEEK IT HAS BEEN GETTING HARDER TO TURN ON AND OFF MY CAR, DUE TO THE KEY NOT WANTING TO TURN IN THE IGNITION. TODAY, I WENT TO PARK IN A SHOPPING AREA AND I COULDN'T TURN THE KEY AT ALL TO SHUT THE ENGINE OFF. I CALLED THE DEALERSHIP AND LEFT THEM A MESSAGE AND TOLD THEM I'M ON MY WAY RIGHT NOW TO BRING MY CAR IN BECAUSE I CANNOT SHUT MY CAR OFF. MY CAR HAS 83,000 MILES ON IT AND I DO HAVE AN EXTENDED WARRANTY. THE SERVICE GUY BEHIND THE COUNTER SAID THEY CAN'T EVEN LOOK AT IT FOR A WEEK AND A HALF AND IF ANYTHING IS WRONG WITH IT IT SHOULD BE COVERED UNDER THE WARRANTY. OBVIOUSLY, SOMETHING IS WRONG WITH IT, THE CAR RUN WAS STILL RUNNING IN THE PARKING LOT AND THE KEY FEELS SO LOOSE IN THE IGNITION, IT FEELS LIKE IT SHOULD BE ABLE TO JUST FALL OUT. HE ALSO MENTIONED THAT THE PART THAT I MIGHT NEED, IF ANYTHING IS WRONG WITH IT, WITH HAVE TO SHIP FROM GERMANY WHICH WOULD ADD ANOTHER WEEK. I MIGHT SEE MY CAR IN 3 WEEKS. MY DAUGHTER IS TAKING THIS CAR WITH HER BACK TO COLLEGE IN ABOUT 3 WEEKS AND I'M NOT FEELING TO GREAT ABOUT HER SAFETY RIGHT NOW WITH THIS CAR.
Electrical system, Sep 1, 2017
HORN DOES NOT PROPERLY OPERATE. ONLY WORKS ON OCCASION. THIS A HUGE SAFETY ISSUE THAT VW DOES NOT FEAL THEY ARE RESPONSIBLE FOR.
Electrical system, Aug 30, 2017
THE KEY GETS STUCK IN THE IGNITION WHEN ATTEMPTING TO TURN OFF THE ENGINE; THUS PREVENTING THE ENGINE FROM BEING ABLE TO BE TURNED OFF. I WAS LUCKY ENOUGH TO BE CLOSE TO AN AUTO REPAIR SHOP, AND THEY HAD TO PULL OFF A RELAY FROM THE ENGINE COMPARTMENT. UPON REPLACING THE RELAY, I WAS ABLE TO START THE CAR SO THAT I COULD DRIVE HOME. ONCE I GOT HOME AND ONCE AGAIN ATTEMPTED TO SHUT THE ENGINE OFF, THE KEY ONCE AGAIN WOULD NOT TURN. THE MECHANIC AT THE SHOP SAID THAT THIS IS A KNOWN ISSUE WITH MY MODEL CAR BUT THAT VOLKSWAGEN REFUSES TO ACKNOWLEDGE THE PROBLEM. UPON DOING A GOOGLE SEARCH TO SEE WHAT I CAN DO TO SHUT THE VEHICLE OFF, I FOUND A FEW HUNDRED PAGES DESCRIBING THE ISSUE, SO I'M SURE THIS IS FREQUENTLY HAPPENING. APPARENTLY, THE ONLY SOLUTION IS TO HAVE THE FAILED PARTS REPLACED WHICH COSTS UPWARDS OF $600. ALSO, THE KEY HAS BEEN GETTING STUCK ON AND OFF FOR THE PAST YEAR, BUT IN EACH CASE, I WAS ABLE TO WIGGLE THE KEY SO THAT IT WOULD TURN OFF. TODAY, I WASN'T ABLE TO EVEN TURN THE KEY TO THE OFF POSITION FROM THE ON POSITION.
Electrical system, Aug 29, 2017
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE ENGINE AND BATTERY WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO WRAY AUTOMOTIVE VOLKSWAGEN (LOCATED AT 655 BROAD RIVER RD, COLUMBIA, SC 29210) WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL UNDER THE VIN. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.
Electrical system, Aug 14, 2017, fire
RECENTLY MY 2011 JETTA SPORTWAGEN'S EXTERIOR LIGHT DASHBOARD INDICATOR CAME ON. UPON INVESTIGATION I FOUND THAT THE PASSENGER SIDE EXTERIOR FRONT AND REAR LIGHTS WERE NOT WORKING. INTERMITTENTLY OVER THE NEXT FEW DAYS THEY WOULD WORK AND THEN FAIL AGAIN WITHOUT ANY REASON. I TOOK THE CAR TO THE DEALER AND WAS TOLD I HAD ONE BULB OUT AND THAT THERE WAS NOTHING WRONG WITH THE CAR. AND THAT THEY HAD NEVER EVER HEARD OF THIS ISSUE IN ANY VOLKSWAGEN. THE SAME DAY THE LIGHTS FAILED AGAIN. I INVESTIGATED THIS TIME MYSELF AND FOUND MULTIPLE COMPLAINTS ABOUT THE F16 FUSE. MY F16 FUSE WAS VISIBLY BURNT AND THE FUSE BOX WAS MELTED AT THE F16 SPOT. A NEW FUSE HAS TEMPORARILY FIXED THE PROBLEM, BUT I AM CONCERNED ABOUT A SAFETY ISSUE IF THIS IS MELTING THE FUSE BOX AND MY LIGHTS COULD FAIL AT A CRITICAL TIME.
Electrical system, Aug 14, 2017
ONCE THE CAR IS STARTED AND ENGINE IS RUNNING, IT HAS BEEN DIFFICULT TO TURN THE KEY OFF AND STOP THE ENGINE. ON SATURDAY IT WAS IMPOSSIBLE TO TURN THE KEY TO THE OFF POSITION AND REMOVE THE KEY WHEN WE WISHED TO PARK THE VEHICLE. WE HAD TO STALL THE ENGINE TO MAKE IT STOP RUNNING. THERE ARE MULTIPLE REPORTS OF THIS ONLINE IN VARIOUS VW FORUMS FOR MULTIPLE MODEL YEARS. WE WERE ONLY ABLE TO GET THE KEY OUT BY USING ONE OF THE TRICKS WE FOUND ONLINE.
Electrical system, Exterior lighting, Electronic stability control (ESC), Aug 10, 2017
PURCHASED 2011 VW JETTA CAR RECENTLY FOR MY DAUGHTER. IT DROVE OK FOR A SHORT WHILE BUT THEN LOST POWER WHILE DRIVING. FIRST THE RADIO TURNED OFF, THEN SEVERAL LIGHTS TURNED ON ON THE DASH AND THE STEERING BECAME HARD. FINALLY THE CAR TURNED OFF. I MANAGED TO PULL OFF THE FREEWAY. AFTER THIS, IT WOULD NOT START. WE TESTED THE BATTERY BUT IT WAS NOT THE PROBLEM. REPLACED THE ALTERNATOR BUT THAT ALSO DID NOT WORK. NOW I AM READING ABOUT MANY OTHER COMPLAINTS ON THIS SAME MODEL BY OTHER OWNERS. I RESPECTFULLY REQUEST THAT THIS BE INVESTIGATED AS A RECALL SINCE THERE ARE TOO MANY COMPLAINTS ABOUT ELECTRICAL PROBLEMS THAT SHOULD NOT BE IGNORED. HERE IS THE WEBSITE: HTTPS://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/JETTA/2011/ELECTRICAL/ELECTRICAL_SYSTEM.SHTML
Electrical system, Jul 20, 2017
TAKATA RECALL. KEY WONT TURN IN IGNITION ON OR OFF IN CAR WAS IN PARK
Steering, Electrical system, Other or unspecified, Jun 2, 2017
VEHICLE STATIONARY, IGNITION LOCKED/CYLINDER LOCK MALFUNCTION WHILE CAR ON, NOT ABLE TO TURN CAR OFF. WHEEL LOCKED WHILE CAR ON. THIS OCCURRED TWICE BEFORE.
Electrical system, May 17, 2017
MY VEHICLE IS KEYLESS ENTRY AND MOST OF THE TIME THE BACK PASSENGER SIDE DOOR IS FAULTY AND DOES NOT UNLOCK. THE MECHANISM THAT UNLOCKS THE DOOR ONLY UNLOCKS IF THE CAR IS PARKED ON A HILL. THIS IS A SAFETY ISSUE BECAUSE THE CAR AUTOMATICALLY LOCKS ALL DOORS WHEN DRIVING AND IF I WERE IN AN ACCIDENT, I COULD NOT OPEN THE BACK PASSENGER DOOR FROM THE OUTSIDE. I HAVE AN INFANT DAUGHTER AND I ALWAYS HAVE TO LOAD HER IN THE CAR FROM THE BACK DRIVERS SIDE, ALSO A SAFETY HAZARD. I SEE MANY OTHER VOLKSWAGEN OWNERS COMPLAIN ABOUT THIS SAME ISSUE IN ONLINE FORUMS. I'VE ASKED THE VW DEALERSHIP TO FIX THE PROBLEM, BUT THEY DON'T ACKNOWLEDGE IT IS A FAULTY PART THAT WAS INSTALLED IN MANUFACTURING. THE CAR HAS HAD THIS PROBLEM SINCE I PURCHASED IT USED IN 2013. THE CAR IS NO LONGER UNDER WARRANTY.
Electrical system, Exterior lighting, Mar 30, 2017
WHILE DRIVING ON THE HIGHWAY SEVERAL MESSAGES STARTED TO APPEAR IN REFERENCE TO FAILED LIGHTS. I LOST SIGNAL LIGHTS, HEADLIGHTS AND BRAKE LIGHTS. REPLACING THE LIGHTS DID NOT SOLVE THE PROBLEM. AT THE DEALER THEY TOLD ME THAT THE FUSE BOX WAS BURNED OUT AND NEEDED REPLACEMENT. THIS IS WHAT HAPPENED TO ME WHILE DRIVING THE CAR ON 3/24/2017.
Electrical system, Mar 1, 2017
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING, THE HORN WAS DEPRESSED BUT FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HORN ALARM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V196000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 48,000. UPDATED 04/28/17 *LJ UPDATED 10/11/2017*JS
Electrical system, Dec 29, 2016, fire
ON THIS VEHICLE, FUSE (F16 PLUG-IN POSITION) OVERHEATED AND DAMAGED THE FUSE BOX, CAUSING A PARTIAL LOSS OF EXTERIOR VEHICLE LIGHTING. THIS COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. VW ISSUED 97AM ACTION ALERT FOR EARLIER YEAR SAME MODELS, BUT NOT THIS AND LATER YEAR MODELS.
Electrical system, Oct 10, 2016
MAP SENSORE (MANIFOLD ABSOLUTE PRESSURE SENSOR) HAS REPEATEDLY WENT BAD EVEN A DAY AFTER CHANGING IT. I HAD REPLACED THE SENSOR IN FEBRUARY THEN AGAIN IN MARCH AND AGAIN IN MARCH A DAY OR 2 THEN AGAIN IN JULY AFTER JUST REPLACING IT. IT HAS NO HOSE LEAKS OR ANYTHING WRONG WITH IT THAT VOLKSWAGEN COULDN'T FIND ANYTHING THAT WOULD MAKE THE MAP SENSOR CONTINUE TO FAIL.
Electrical system, Exterior lighting, Other or unspecified, Sep 19, 2016
I HAVE ISSUES WITH THE HEADLIGHTS. EVERY OTHER MONTH MY HEADLIGHT GOES OUT. WHEN I DROVE OFF THE LOT I HAD ONE HEADLIGHT. THIS HAS BEEN ONGOING FOR ALMOST 2 YEARS. WHEN I CHANGE IT THE OTHER SIDE GOES OUT. I KNOW THATS NOT NORMAL. AND THEN ONE DAY I HAD BEEN RUNNING ARRENDS AND MADE A STOP . I WAS WEARING FLIP FLOPS THAT DAY. WELL WHEN I WENT TO TURN AROUND IN MY SEAT TO GET WHAT WAS BEING HANDED TO ME FROM MY GIRLFRIEND I BURNED MY THREE LITTLE TOES ! !!! I IMMIEATELY WENT UNDER THE STEERING WHEEL <DASH> AND SEEN IT WAS A PIPE NOT COVERED.I HAVE HAD MANY CARS AND I HAVE NEVER FELT ANY THING SO HOT UNDER A DASH.I HAD THREE BLISTERS.EACH TOE HAD A TINY BLISTER.THATS WHEN I SEEN ALL THE RUST EVERYWHER OR ANYWHERE THERE IS METAL IS COVERED WITH RUST.THERE WAS A RECALL ON THE REAR END .I NOTICED AFTER I TOOK IT IN THAT THE TIRES DIIDNT LOOK EVEN IN THE BACK.DRIVER SIDE TIRE BOWS INWARD ON THE TOP SIDE AND THE OTHER SIDE DOESNT. THE AIR BAG LIGHT WELL THATS ALWAYS ON . .AND WHEN I CHECKED THE AIR FILTER IT SMELLED LIKE IT WAS IN AN ELECTRICAL FIRE .MY HORN SOUNDS DEFECTIVE.BARELY HEAR IT. AND THE WINDSHEILD WIPER HAS ALOUD NOISE WHEN OPERATING.
Electrical system, Exterior lighting, Aug 25, 2016
MY CARS LOW BEAM HEADLIGHTS UNEXPECTEDLY STOPPED WORKING AFTER BRINGING IT INTO THE WEST BROAD VOLKSWAGEN OF RICHMOND, VA FOR A SAFETY RECALL. I THOUGHT THERE MAY HAVE BEEN A CHANCE THAT THEY BOTH BURNED OUT SIMULTANEOUSLY AND HAD THE LIGHT BULBS CHANGED, BUT STILL NO LUCK. I ALSO PURCHASED A NEW LIGHT SWITCH FOR MY DASH AND IT STILL DOES NOT WORK. I AM A COLLEGE STUDENT AND DO NOT HAVE A LOT OF MONEY TO SPEND ON BLIND DIAGNOSES. MY DAYTIME RUNNING LIGHTS WORK AND MY HIGH BEAMS, JUST NOT MY LOW BEAMS. I HAVE DONE RESEARCH ONLINE AND HAVE FOUND THAT THIS IS AN ISSUE WITH MANY VOLKSWAGEN JETTA DRIVERS FROM THEIR STANDARD MODELS, THROUGH SE-SEL, AND UP INTO THE TDI TRIMS. I BELIEVE THERE SHOULD BE A RECALL ON THIS, BECAUSE IT IS UNSAFE FOR ME TO DRIVE DURING DUSK AND IF I EVER NEED TO DRIVE AT NIGHT I AM FORCED TO USE MY HIGH BEAMS.
Electrical system, Visibility/wiper, Aug 22, 2016
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING IN THE RAIN AT APPROXIMATELY 30 MPH, THE WINDSHIELD WIPERS AND HORN FAILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V196000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA WITHOUT FILING A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Electrical system, Air bags, Aug 13, 2016
AT 22,591 MILES, I DISCOVERED THE DRIVER AIRBAG, AUDIO CONTROLS, HORN, OTHER ELECTRONICS ON STEERING WHEEL FAILED BECAUSE OF FAULTY CLOCK SPRING. THERE IS A RECALL NOTICE FOR MULTIPLE VW MODELS INCLUDING MY MODEL AND YEAR, BUT THE DEALER AND VW CORPORATE TOLD ME MY VEHICLE'S VIN DOESN'T QUALIFY FOR THE RECALL. HERE IS THE LINK TO VW RECALL INFORMATION REGARDING THIS ISSUE: HTTP://MEDIA.VW.COM/RELEASE/1042/ THIS IS DANGEROUS, SOMEONE COULD GET KILLED. HOW CAN THIS FAIL AT ONLY 22K MILES AND BE NORMAL WEAR AND TEAR? IT IS OBVIOUS MY VIN NUMBER SHOULD BE INCLUDED IN THIS RECALL. I HAVE CONTACTED MARK GILLIES 703-364-7104 MARK.GILLIES@VW.COM WHO IS LISTED ON THE VW SITE. THEY STILL REFUSE TO ISSUE A RECALL FOR THIS VIN.
Steering, Electrical system, Engine, Aug 10, 2016
MY VEHICLE WILL CUT OFF AT RANDOM TIMES WHILE DRIVING AND STEERING LOCKS UP, ALSO MY ALARM WILL MAKE THE SOUND TO DISARM THE VEHICLE WHEN DRIVING I HAVE TO PULL OVER SHUT DOWN CAR AND DISARM IT AND START AGAIN. WHILE AT A STOP LIGHT THE VEHICLES RPM WILL RAISE AND GO DOWN RAISE AND GO DOWN UNTIL CAR JUST SHUTS OFF. I WAS PULLING INTO MY PARKING STALL AND CAR SHUT OFF AND LOCKED UP I HAD TO HIT THE BRAKE AND RE START THE CAR TO PULL IN SAFELY OR IT WOULD HAVE RAN INTO THE CARPORT. ON THIS DATE THE CAR SHUT ITSELF OFF IN MOTION 2 TIMES AND IT CUT OFF WITH BRAKE ON AT A LIGHT 3 TIMES