2011 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 640 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Jetta model years with reports.
Of the 2011 reports, 28 involved a crash and 12 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Electrical system, ignition, anti-theft, control moduleAug 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Campaign 19V615000 on NHTSA.gov
Air bags, frontalAug 4, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Campaign 15V483000 on NHTSA.gov
Suspension, rearOct 20, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.
The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.
Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 14V656000 on NHTSA.gov
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Engine and engine cooling, exhaust systemSep 8, 2011
VOLKSWAGEN IS RECALLING CERTAIN STAINLESS STEEL EXHAUST TIPS, PART NUMBER 1K0 071 910 U, SOLD AS ACCESSORY EQUIPMENT FOR USE ON MODEL YEAR 2011-2012 JETTA SEDAN VEHICLES MANUFACTURED FROM MARCH 18, 2010, THROUGH AUGUST 22, 2011. THESE EXHAUST TIPS MAY EXTEND BEYOND THE ORIGINAL LENGTH OF THE FACTORY-INSTALLED EXHAUST PIPES. IT IS POSSIBLE FOR INADVERTENT CONTACT TO OCCUR WITH A PERSON'S LEG.
IF THE TAILPIPE EXTENSION IS HOT DURING INADVERTENT CONTACT, A BURN COULD OCCUR.
DEALERS WILL INSPECT AND REPLACE THE STAINLESS STEEL EXHAUST TIPS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11E036000 on NHTSA.gov
Engine and engine cooling, exhaust systemSep 7, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2011-2012 JETTA SEDAN VEHICLES MANUFACTURED FROM MARCH 18, 2010, THROUGH AUGUST 22, 2011. SOME VEHICLES HAD A STAINLESS STEEL EXHAUST TIP INSTALLED AT THE PORT DURING IMPORTATION. THESE EXHAUST TIPS MAY EXTEND BEYOND THE ORIGINAL LENGTH OF THE FACTORY-INSTALLED EXHAUST PIPES. IT IS POSSIBLE FOR INADVERTENT CONTACT TO OCCUR WITH A PERSON'S LEG.
IF THE TAILPIPE EXTENSION IS HOT DURING INADVERTENT CONTACT, A BURN COULD OCCUR.
DEALERS WILL INSPECT AND REPLACE THE STAINLESS STEEL EXHAUST TIPS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V466000 on NHTSA.gov
Electrical system, wiring, fuses and circuit breakersMar 29, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2011 JETTA VEHICLES, MANUFACTURED FROM MARCH 2010 THROUGH MARCH 2011. THESE VEHICLES MAY HAVE AN ELECTRICAL WIRING AND FUSE LAYOUT WHERE THE CONVERTER BOX IS PROTECTED BY THE SAME FUSE USED BY THE SIGNAL HORN AND THE ANTI-THEFT ALARM SYSTEM. SHOULD THAT FUSE BE BLOWN, THE CONVERTER BOX WILL BE DISCONNECTED FROM THE POWER SUPPLY WHICH, IN TURN, WILL SHUT OFF APPLICATIONS SUCH AS THE ENGINE MANAGEMENT SYSTEM, LIGHTING SYSTEM, AND WIPERS.
SHOULD THIS HAPPEN WHILE THE VEHICLE IS BEING DRIVEN, THE ENGINE COULD STALL, OR THE HEADLIGHTS OR WIPERS COULD TURN OFF UNEXPECTEDLY, POTENTIALLY LEADING TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL NOTIFY OWNERS WHEN SUFFICIENT QUANTITIES OF REPAIRS KITS ARE AVAILABLE. DEALERS WILL SEPARATE THE WIRING FOR THE HORN AND THE THEFT PROTECTION HORN FROM THE POWER SUPPLY OF THE CONVERTER BOX AND ROUTE THE WIRES TO SEPARATE FUSES TO CORRECT THE CONDITION FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING APRIL 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V196000 on NHTSA.gov
Representative owner complaints: engine
119 reports, newest first. Show all
Electrical system, Engine, May 19, 2019
DRIVING MY CAR I WOULD COME TO A STOP AND MY CAR WOULD SHUT OFF. MY BATTERY LIGHT WOULD THEN APPEAR. HAD BATTERY AND ALTERNATOR CHECKED 4X WAS TOLD THAT THEY ARE IN PERFECT CONDITION. BATTERY COMES ON BUT RADIO STILL ON. I WAS TOLD THAT IT HAD TO BE A WIRING PROBLEM. SO I TOOK IT TO MY VOLKSWAGEN DEALERSHIP AND THEY KEEP TELLING ME THEY CAN'T DIAGNOSE A PROBLEM. I DON'T FEEL COMFORTABLE AND SAFE DRIVING THE CAR ON CITY STREETS AND SOMETIMES ON THE INTERSTATE. I JUST NEED MY CAR FIXED IT HAS CAUSED ME SO MUCH STRESSED I AM NOW ON HIGH BLOOD PRESSURE MEDICATION.
Electrical system, Structure, Engine, Feb 17, 2019, fire
WHILE IN CAR WAS DRIVING FOR APPROXIMATELY 10 MIN AT LEAST AND NOTICED CAR WAS SMOKING. PULLED INTO MY DRIVEWAY AND POPPED THE HOOD TO CHECK WHY IT WAS SMOKING AND NOTICED VEHICLE WAS UNDER FIRE. CAR WAS PARKED PRIOR FOR ABOUT 2 HOURS.
Electrical system, Engine, Oct 12, 2018
ALWAYS HAD ELECTRICAL ISSUES, ALWAYS CHANGING FUSE FOR HORN, HORN "NEVER" WORKS! ISSUES WITH IGNITION, DIFFICULT TO TURN OFF, NOT CANNOT TURN ON AT ALL, KEY WON'T TURN ENOUGH, CONTACT VOLKSWAGEN, ADVISED OUT OF WARRANTY, NO RECALL FOR ISSUES I AM HAVING, VW DOES NOT STAND BEHIND THEIR PRODUCT-VERY EXPENSIVE TO FIX, VW WILL DO NOTHING,TOLD ME NOT A COMMON ISSUE (ALL THEY HAVE TO DO IS READ THROUGH THE COMPLAINTS ON HERE AND FIND LOTS OF PEOPLE W/SAME ISSUE(S) WOULD NOT RECOMMEND VW TO ANYONE!
Engine, Sep 24, 2018
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA SPORTWAGEN. WHILE DRIVING 30-35 MPH, THE VEHICLE SHOOK AND MISFIRED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE CONTACT CALLED DIRITO BROTHERS WALNUT CREEK VOLKSWAGEN (2020 N MAIN ST, WALNUT CREEK, CA 94596, (925) 934-8224) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 181258947. THE MANUFACTURER REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 94,000. *DT *JS *DT *JB
Electrical system, Electronic stability control (ESC), Engine, Sep 20, 2018
MY VOLKSWAGEN JETTA 2011 SEEMS TO HAVE MISFIRE. IT HAS A CHECK ENGINE LIGHT ON. THE CAR SHAKES WHEN SLOW DOWN AND/OR AT STOPS. VW CERTIFIED MECHANIC TRIED CHANGING THE PLUGS, AND CLEANING THE VALVES BUT NOTHING HELPED. HE ALSO TIED SHAFT CRANK SENSOR THAT DID NOT HELP EITHER. FINALLY THE DIAGNOSIS REPORT INDICATED THAT IT'S TIMING CHAIN ISSUE THAT NEED TO BE REPLACED.
Engine, Sep 13, 2018
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. ON MULTIPLE OCCASIONS, THE VEHICLE WOULD NOT IMMEDIATELY START. WHILE DRIVING, THE VEHICLE WOULD SUDDENLY SHUT OFF WITHOUT WARNING. ON ONE OCCASION, AFTER DRIVING INTO A BUSY INTERSECTION, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CRANK SENSOR WAS FAULTY. THE CRANK SENSOR WAS REPLACED, BUT THE FAILURES CONTINUED. THE LOCAL DEALER (WHITE ALLEN VOLKSWAGEN, 648 SPRINGBORO PIKE, DAYTON, OH) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS INVALID.
Engine, Jul 8, 2018
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
Power train, Engine, Nov 7, 2017
CRANK CASE IS NOT ON RECALL SO IT'S NOT COVERED UNDER WARRANTY. THE COST IS 4200.00. AT WHAT POINT WILL IT GO ON RECALL. WITHOUT THE REPAIR THE CAR IS DEAD IN THE WATER. WARRANTY COMPANY WILL NOT PAY FOR ANYTHING THAT'S ON A TECHNICAL SERVICE BULLETIN. ALSO CALLED VW VERIFIED IS ON THE TECHNICAL SERVICE BULLETIN. IT'S VERY DANGEROUS AS THE CAR OIL LIGHT COMES ON AND RUNS ROUGH AND JUST STOPS. JULY 7 2017 BULLETIN 15-16-02 (V151602)
Steering, Service brakes, Engine, Sep 28, 2017
VEHICLE STALLS INTERMITTENTLY SINCE PURCHASE, COMMONLY WHEN EXITING A FREEWAY TO A STOP OR DURING RUSH HOUR(STOP/GO)TRAFFIC. BEFORE STALLING, VEHICLE WILL JERK, ROUGH IDLE, AND DELAY ACCELERATION. STALLING MAY OCCUR AT A STOP AFTER HIGH SPEED, HOWEVER STALLING HAS ALSO OCCURRED DURING DRIVING AFTER A HIGH SPEED TO LOW SPEED DEPARTURE. WHEN VEHICLE STALLS DURING DRIVING, BOTH THE WHEEL AND BRAKES LOCK UP COMMONLY. IT TAKES PUTTING IT IN NEUTRAL WHILE ROLLING AND ATTEMPTING TO START SEVERAL TIMES BEFORE IGNITION KICKS IN. THIS HAS BEEN DANGEROUS AS THE ONLY BRAKING WOULD BE A GRADUAL EMERGENCY BRAKE PULL AND THERE IS NO ADDITIONAL STEERING, THANKFULLY I HAVE HAD STRAIGHTAWAYS THE TIMES IT HAS HAPPENED, HOWEVER I HAVE BEEN FORCED TO GO THROUGH RED LIGHTS WITH MY HAZARDS ON, LAYING ON THE HORN. VW HAS ATTEMPTED REPAIR 5 TIMES FOR SAME ISSUE WITH NO RESOLVE. LIGHTS AND CODES COME AND GO INTERMITTENTLY AFTER STALLING. ONE OR BOTH OF THE PREVIOUS ISSUES MENTIONED OCCURS ON A DAILY BASIS AS OF THE MOMENT. THE FTC, BBB, AND ATTORNEY GENERAL FOR THE STATE OF MICHIGAN HAVE ALL BEEN MADE AWARE OF THE SITUATION AND THE ATTORNEY GENERAL'S OFFICE RECOMMENDED I REPORT IT TO YOU.
Electrical system, Engine, Sep 13, 2017
NHTSA CAMPAIGN #11V196000 MY FUSES BLOW, MY DRIVER WINDOW ROLLS DOWN, BUT INTERMITTENTLY WON'T ROLL UP. MY ENGINE CUTS OUT FOR NO REASON, WHILE IN MOTION AND STOPPED. HAPPENS WHEN SLOWING DOWN, EXITING OFF THE FREEWAY AND COMING TO A STOP IN TOWN. MY EPC, CHECK ENGINE , AND LIGHT SENSORS COME ON AND OFF AND DIFFERENT TIMES. 3 YEARS AGO I HAD MY ABS MODULE REPLACED. BUT CONTINUE TO HAVE THE SAME ISSUES. LOOKING ONLINE I FOUND THE RECALL ABOVE, BUT WHEN I TOOK IT TO THE DEALER I WAS TOLD THIS ISN'T AN OPEN RECALL. THIS HAS BEEN GOING ON SINCE 2014
Engine, Aug 13, 2017
ENGINE/CAR AT LOW SPEEDS BEGINS SHAKING AND REVS LIGHTS FLICKER CAR WILL EVEN SHUT OFF IN THE MIDDLE OF DRIVE HUGE SAFETY CONCERN! DEALER AND MECHANICS HAVE NOT BEEN ABLE TO FIGURE THE PROBLEM OUT. REPLACED CRANKSHAFT AND TIMING VALVES ALONG WITH OIL AND FLUIDS NEW AND RESET CAR COMPUTER. STILL NOT FIXED! RESEARCHED ON GOOGLE AND TONS OF OTHER VOLKSWAGEN OWNERS ARE EXPERIENCING SAME ISSUES.
Engine, Jul 27, 2017
WHEN DRIVING THE LOW OIL PRESSURE LIGHT COMES ON AND GOES OFF 4 OR 5 TIMES THEN IS PERFECTLY FINE THE REST OF THE TRIP. IT HAPPENS IN COLD AND HOT WEATHER. WHEN THE LOW OIL PRESSURE LIGHT COMES ON, IT'S ALWAYS WHEN I LET OFF THE ACCELERATOR TO COME TO A STOP. ONCE I START MOVING AGAIN, THE LIGHT GOES OFF. THE CORRECT OIL/FILTER HAVE BEEN INSTALLED, VW DEALERSHIP SAID IT HAPPENS ALL THE TIME AND THE OIL PRESSURE SENSOR WAS BAD. I CHANGED THE SENSOR AND IT STILL DOES THE SAME THING. WHILE RESEARCHING IT ON GOOGLE, IT APPEARS A LOT OF PEOPLE HAVE THIS SAME ISSUE, BUT NO ONE HAS A SOLUTION.VW DEALERSHIP HAS LIED TO ME BEFORE SO I DON'T TRUST THEM WORKING ON MY CAR.
Power train, Other or unspecified, Engine, Jul 18, 2017
I CANNOT TURN THE KEY OFF AND REMOVE IT OR LOCK MY CAR THE ENGINE KEEPS RUNNING
Power train, Engine, Jul 11, 2017
AFTER DRIVING FOR A WHILE, THE CAR ACTS AS IF ITS GOING TO RUN OUT OF GAS. THE CAR WILL START TO JERK AND IDLE VERY ROUGHLY IN WHICH A FEW TIMES IT HAS CUT OFF ON ME, ONCE TRYING TO EXIT THE HIGHWAY. HAD IT CHECKED OUT BY CERTIFIED VW DEALER WHERE THE CAR WAS BOUGHT, AND I WAS TOLD IT WAS A FAULTY N205 VALVE. HAD THE VALVE REPLACED AND 2 DAYS LATER THE CAR IS DOING THE EXACT SAME THING. TOOK IT BACK AND DEALER ONCE AGAIN SAID THEY FIXED THE PROBLEM BY ADJUSTING SENSORS, BUT STILL THE SAME THING IS HAPPENING.
Engine, Dec 12, 2016
CAR SHUDDERED AND LOST POWER TO ACCELERATE. EPC LIGHT AND CHECK ENGINE FLASH - SAME AS LAST TIME.
Engine, Dec 12, 2016
CAR SHUDDERED AND LOST POWER TO SPEED UP WHILE DRIVING ON THE FREEWAY. I HAD TO EXIT AS FAST AS POSSIBLE. *TR
Power train, Engine, Oct 3, 2016, crash
2011 VW JETTA TDI FAILED WHILE DRIVING ON HIGHWAY. AS CAR SLOWED DUE TO TRAFFIC, THE COIL (GLOW PLUG?) LIGHT CAME ON. WHEN CAR CAME TO COMPLETE STOP DUE TO TRAFFIC, ENGINE LIGHT CAME ON AND THE CAR STOPPED AND WOULD NOT RESTART. THERE WAS NO TIME FOR ME TO MOVE TO THE SIDE OF THE HIGHWAY DUE TO TRAFFIC CONGESTION SO I WAS STRANDED IN THE MIDDLE OF THE FREEWAY. WAITING FOR CA HIGHWAY PATROL FOR HELP, TRAFFIC CLEARED AND I WAS SUBSEQUENTLY HIT BY A CAR MOVING AT FREEWAY SPEEDS AND SUSTAINED INJURIES (RIBS, BACK AND NECK INJURIES, AND CONCUSSION) ONLINE, THERE ARE NUMEROUS REPORTS OF OTHER VW CARS THAT EXPERIENCED THE EXACT SAME ISSUE (COIL/GLOW PLUG LIGHT, THEN ENGINE FAILURE). THIS HAPPENED TO ME ON A FREEWAY AND THE REAR-END COLLISION I WAS SUBJECTED TO DUE TO CAR FAILURE COULD HAVE BEEN FATAL. SINCE THIS IS HAPPENING TO OTHER VW CARS, I BELIEVE THIS NEEDS TO BE INVESTIGATED TO PREVENT FATALITIES. THANK YOU! *TR
Other or unspecified, Engine, Sep 1, 2016
I LEFT WORK TO PICK UP MY CHILDREN 3 TIMES IN A SHORT TRIP THE CAR CUT OFF, IT SEEMS AS IF YOU DON'T GIVE GAS THE CAR WILL STALL AND QUIT. I HAVE STARTED TRYING TO HOLD THE BRAKE AND GIVE GAS TO PREVENT FROM IT CUTTING OFF AT STOP LIGHTS, THE CAR WILL ALSO CUT OFF IN MOTION IF NOT GIVEN GAS. I CAN'T FILE A COMPLAINT EVERYDAY BUT NOT ONE DAY GOES BY THAT MY CAR DON'T CUT OFF
Steering, Electrical system, Engine, Aug 10, 2016
MY VEHICLE WILL CUT OFF AT RANDOM TIMES WHILE DRIVING AND STEERING LOCKS UP, ALSO MY ALARM WILL MAKE THE SOUND TO DISARM THE VEHICLE WHEN DRIVING I HAVE TO PULL OVER SHUT DOWN CAR AND DISARM IT AND START AGAIN. WHILE AT A STOP LIGHT THE VEHICLES RPM WILL RAISE AND GO DOWN RAISE AND GO DOWN UNTIL CAR JUST SHUTS OFF. I WAS PULLING INTO MY PARKING STALL AND CAR SHUT OFF AND LOCKED UP I HAD TO HIT THE BRAKE AND RE START THE CAR TO PULL IN SAFELY OR IT WOULD HAVE RAN INTO THE CARPORT. ON THIS DATE THE CAR SHUT ITSELF OFF IN MOTION 2 TIMES AND IT CUT OFF WITH BRAKE ON AT A LIGHT 3 TIMES
Engine, Jul 27, 2016
CAR STALLS INTERMITTENTLY UNDER VARIOUS CONDITIONS ACCELERATING DE-ACCELERATING WARMED UP, AND COLD FUEL PUMP HAS BEEN REPLACED ALONG WITH FILTER AND NOW POWER RELAY HAS BEEN REPLACED BUT IT STILL STALLS VERY DANGEROUS TO DRIVE.
Engine, Mar 28, 2016
HIGH PRESSURE FUEL PUMP BREAKDOWN LITTERED THE DIESEL INJECTION SYSTEM WITH METAL PARTICLES. AT LEAST THE FOLLOWING WERE DAMAGED, ACCORDING TO VOLKSWAGEN FUEL PUMP HAS METAL IN IT INTAKE FUEL PUMP HIGH PRESSURE PUMP AUXILLARY FUEL PUMP FUEL LINES 4 INJECTORS FUEL RAIL W/SENSORS THIS IS A $6,500 FIX AND THERE IS AN ASTRONOMICAL FAILURE RATE THAT IS GREATER THAN 1%. I BELIEVE THAT THIS PROBLEM SHOULD BE REVISITED.
Electrical system, Exterior lighting, Engine, Jan 14, 2016
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE'S HORN AND RADIO DID NOT FUNCTION, THERE WAS A BURNING ODOR, AND THE WINDOWS FUNCTIONED INDEPENDENTLY. IN ADDITION, THE VEHICLE FELT AS IF IT WOULD LOSE POWER, THE AIR BAGS WERE NOT FUNCTIONING, AND THE EXTERIOR LIGHTS WERE MALFUNCTIONING. THE EPC AND CATALYTIC CONVERTER MALFUNCTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
Electrical system, Engine, Dec 31, 2015, crash
IGNITION SWITCH KEY LOCK SOLENOID (N376) PROBLEM. HELLO, MY WIFE'S 2011 JETTA HAS A MALFUNCTIONING IGNITION LOCK CYLINDER. PERHAPS THE IGNITION SWITCH KEY LOCK SOLENOID (N376)? NORMALLY THE KEY SHOULD BE LOCKED IN THE IGNITION WHILE THE CAR IS IN D(DRIVE). HOWEVER, THERE APPEARS TO BE A MALFUNCTION IN THE N376 (OR OTHER) WHICH DOES NOT ENGAGE THE LOCKING SOLENOID. THIS ALLOWS FOR THE KEY TO BE PULLED OUT WHILE IN D. SHE WAS ABLE TO TURN THE CAR OFF AND PULL THE KEYS OUT OF THE CAR WHILE THE CAR WAS STILL IN D(DRIVE), GOT OUT OF THE CAR AND THE CAR ROLLED BACK AND HIT A PORSCHE. THANKFULLY THE CAR DID NOT RUN OVER A CHILD OR OTHER PERSON. FROM BRIEF RESEARCH I SEE THERE HAVE BEEN MULTIPLE RECALLS ON SIMILAR ITEMS, HERE IS AN ARTICLE ON ONE THOUGH NOT SPECIFICALLY ON THE 2011 JETTA.
Engine, Nov 24, 2015
CAR SHAKES WHEN DRIVING TO THE POINT WE HAVE TO PULL OVER TURN THE CAR OFF AND RESTART IT. THE CHECK ENGINE LIGHT COMES ON AND GOES OFF AS IT PLEASES AS DOES THE EPC LIGHT. CAR WON'T ACCELERATE WHILE SHAKING.
Engine, Fuel/propulsion system, Nov 16, 2015
WHILE DRIVING STRAIGHT ON A CITY HIGHWAY, THE CAR STALLED, AND WOULD NOT RESTART. THIS HAPPENED IN MODERATE TRAFFIC, BUT WE WERE ABLE TO COAST OUT OF THE ROAD AND INTO A PARKING LOT. THE DEALER WHERE WE BOUGHT THE CAR ANALYZED THE FUEL SYSTEM, AND RULED THAT OUT. HE FOUND A BAD FUSE RELATED TO THE FUEL PUMP, AND CLAIMS AT THIS TIME THAT IT IS PROBABLY AN ELECTRICAL ISSUE. AT THIS TIME, THE EXACT CAUSE REMAINS UNKNOWN. THIS IS THE THIRD TIME THAT WE'VE HAD THE SAME PROBLEM, THOUGH THE PREVIOUS TWO TIMES THE DEALERS CLAIMED THAT IT WAS A FUEL SYSTEM ISSUE.