2011 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 640 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Jetta model years with reports.
Of the 2011 reports, 28 involved a crash and 12 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Electrical system, ignition, anti-theft, control moduleAug 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Campaign 19V615000 on NHTSA.gov
Air bags, frontalAug 4, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Campaign 15V483000 on NHTSA.gov
Suspension, rearOct 20, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.
The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.
Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 14V656000 on NHTSA.gov
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Engine and engine cooling, exhaust systemSep 8, 2011
VOLKSWAGEN IS RECALLING CERTAIN STAINLESS STEEL EXHAUST TIPS, PART NUMBER 1K0 071 910 U, SOLD AS ACCESSORY EQUIPMENT FOR USE ON MODEL YEAR 2011-2012 JETTA SEDAN VEHICLES MANUFACTURED FROM MARCH 18, 2010, THROUGH AUGUST 22, 2011. THESE EXHAUST TIPS MAY EXTEND BEYOND THE ORIGINAL LENGTH OF THE FACTORY-INSTALLED EXHAUST PIPES. IT IS POSSIBLE FOR INADVERTENT CONTACT TO OCCUR WITH A PERSON'S LEG.
IF THE TAILPIPE EXTENSION IS HOT DURING INADVERTENT CONTACT, A BURN COULD OCCUR.
DEALERS WILL INSPECT AND REPLACE THE STAINLESS STEEL EXHAUST TIPS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11E036000 on NHTSA.gov
Engine and engine cooling, exhaust systemSep 7, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2011-2012 JETTA SEDAN VEHICLES MANUFACTURED FROM MARCH 18, 2010, THROUGH AUGUST 22, 2011. SOME VEHICLES HAD A STAINLESS STEEL EXHAUST TIP INSTALLED AT THE PORT DURING IMPORTATION. THESE EXHAUST TIPS MAY EXTEND BEYOND THE ORIGINAL LENGTH OF THE FACTORY-INSTALLED EXHAUST PIPES. IT IS POSSIBLE FOR INADVERTENT CONTACT TO OCCUR WITH A PERSON'S LEG.
IF THE TAILPIPE EXTENSION IS HOT DURING INADVERTENT CONTACT, A BURN COULD OCCUR.
DEALERS WILL INSPECT AND REPLACE THE STAINLESS STEEL EXHAUST TIPS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V466000 on NHTSA.gov
Electrical system, wiring, fuses and circuit breakersMar 29, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2011 JETTA VEHICLES, MANUFACTURED FROM MARCH 2010 THROUGH MARCH 2011. THESE VEHICLES MAY HAVE AN ELECTRICAL WIRING AND FUSE LAYOUT WHERE THE CONVERTER BOX IS PROTECTED BY THE SAME FUSE USED BY THE SIGNAL HORN AND THE ANTI-THEFT ALARM SYSTEM. SHOULD THAT FUSE BE BLOWN, THE CONVERTER BOX WILL BE DISCONNECTED FROM THE POWER SUPPLY WHICH, IN TURN, WILL SHUT OFF APPLICATIONS SUCH AS THE ENGINE MANAGEMENT SYSTEM, LIGHTING SYSTEM, AND WIPERS.
SHOULD THIS HAPPEN WHILE THE VEHICLE IS BEING DRIVEN, THE ENGINE COULD STALL, OR THE HEADLIGHTS OR WIPERS COULD TURN OFF UNEXPECTEDLY, POTENTIALLY LEADING TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL NOTIFY OWNERS WHEN SUFFICIENT QUANTITIES OF REPAIRS KITS ARE AVAILABLE. DEALERS WILL SEPARATE THE WIRING FOR THE HORN AND THE THEFT PROTECTION HORN FROM THE POWER SUPPLY OF THE CONVERTER BOX AND ROUTE THE WIRES TO SEPARATE FUSES TO CORRECT THE CONDITION FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING APRIL 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V196000 on NHTSA.gov
Representative owner complaints: exterior lighting
46 reports, newest first. Show all
Electrical system, Exterior lighting, Aug 1, 2015
RANDOM EXTERIOR LIGHTS WERE NON-FUNCTIONAL WITH MULTIPLE DASHBOARD NOTIFICATION ERRORS. TOOK VEHICLE IN FOR SERVICE AND WAS TOLD THAT A BAD FUSE HAD SHORTED OUT AND MELTED THE FUSE BOX CAUSING THE PROBLEM. FUSE BOX MUST BE REPLACED DUE TO OVERHEATING OF BAD FUSE. REPAIR PLACE SAID THIS IS A KNOWN PROBLEM WITH VOLKSWAGEN AND CERTAIN MODELS HAD ALREADY BEEN ISSUED A RECALL.
Electrical system, Exterior lighting, Jun 2, 2015, fire
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 70 MPH, THE BULB FAILURE WARNING INDICATOR ILLUMINATED SPORADICALLY INDICATING THAT THE EXTERNAL LIGHTS WERE FAILING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUSE PANEL HAD THERMALLY OVERHEATED, MELTED, AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Electrical system, Exterior lighting, May 5, 2015
I WAS HAVING TROUBLE WITH VARIOUS LIGHT BULBS GOING OUT. IT TURNED OUT TO BE A FUSE THAT HAD MELTED THE FUSE PLATE. I AM LUCKY THAT IT HAD NOT STARTED A FIRE. MY DEALER REPLACED THE FUSE PLATE AT A COST OF 372 WHICH VW IS REFUSING TO REIMBURSE ME FOR. I KNOW OTHER VW MODELS HAVE HAD THE EXACT SAME PROBLEM AND HAVE BEEN RECALLED. THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE RECALLED AS SOON AS POSSIBLE. LOOSING YOUR HEADLIGHTS AT NIGHT OR A VEHICLE FIRE ARE SERIOUS SAFETY ISSUES. *TR
Electrical system, Exterior lighting, Feb 17, 2015
I WAS ON ROUTE 95 IN FLORIDA DRIVING AT NIGHT AND A CAR HAD CUT IN FRONT OF ME I HONK MY HORN AND THEN BOTH OF MY HEADLIGHTS BLEW. I HAD TO PUT FLASHERS ON AND GET OFF NEXT EXIT TO FIND A AUTO PARTS STORE WHERE THEY CHANGE BOTH HEADLIGHT BULBS. I THEN CHECKED FOR RECALLS ON MY CAR FOUND OUT THAT THE HORN WAS FAULTY AND THAT IT COULD CAUSE ELECTRONIC MALFUNCTION AND SHUT ENGINE OFF. HEADLIGHTS ARE WORKING NOW BUT MY HORN DOES NOT WORK. CONTACTED VW ABOUT RECALL AND THEY SAID THAT SINCE I HAD HIGH MILEAGE. THAT I HAD NO WARRANTY ON THE VEHICLE AND THAT I WOULD BE RESPONSIBLE FOR THE REPAIRS. *TR
Exterior lighting, Jan 13, 2015
RIGHT SIDE HEADLIGHT STOPPED WORKING. I TOOK IT TO AN INDEPENDENT MECHANIC WHO CHANGED THE LIGHT BULB. ONE DAY LATER, THE RIGHT SIDE HEADLIGHT STOPPED WORKING AGAIN. *TR
Exterior lighting, Jan 13, 2015
EXTERIOR LIGHTS KEPT GOING OUT - FIRST THE FRONT LEFT LOW BEAM AND THEN THE HIGH BEAM, THEN THE RIGHT SIDE FRONT LIGHTS, THEN REAR BRAKE LIGHTS - RIGHT, THEN LEFT. PROBLEM DIAGNOSED AS A FUSE PLATE - "FOUND 30AMP FUSE THAT CONTROLS LIGHTS THAT ARE OUT IS MELTED AND BLOWN" KNOW THIS WAS PART OF A RECALL FOR OTHER VIN #S FOR THE 2011 JETTA BUT BELIEVE THE PART WAS FLAWED/HAD A DEFECT AND VW WON'T STAND BEHIND THEIR PRODUCT. *TR
Exterior lighting, Dec 22, 2014
I PURCHASED A USED 2011 VOLKSWAGEN JETTA IN JULY 2012 WITH APPROXIMATELY 20,000 MILES. 6 MONTHS LATER I NOTICED THAT ONE OF THE FRONT HEADLIGHTS WAS OUT. I LOOKED UP THE REPLACEMENT BULB AND PURCHASED A H7 HALOGEN BULB FOR APPROXIMATELY $25. A FEW MORE MONTHS DOWN THE ROAD THE OTHER HEADLIGHT WENT OUT, AGAIN, I PURCHASED THE REPLACEMENT BULB AT PRICE POINT OF $25. SINCE THEN I HAVE REPLACED EACH HEADLIGHT AT LEAST TWO MORE TIMES. WITH THAT SAID, I AM NOW COMING TO THE CONCLUSION THAT THERE HAS TO BE AN ELECTRICAL PROBLEM WITH THE JETTAS HEADLIGHTS. I'VE NOTICED OTHER JETTA'S ON THE ROAD WITH HEADLIGHTS OUT AS WELL. IN MOST CARS LIGHTS LAST AT LEAST YEAR OR MORE. I RECALL IN A PREVIOUS VEHICLE I REPLACEMENT THE LIGHTS ONCE AND THAT WAS AFTER 3 MAYBE 4 YEARS, AND THESE WERE ALL DAY RUNNING LIGHTS. THE COST TO TAKE THE CAR TO THE DEALERSHIP WOULD BE $149 AND THAT IS JUST TO LOOK AT THE CAR. THAT WOULD BE UNFAIR FOR ME TO PAY $149 EVERY TIME THE LIGHT GOES OUT BECAUSE OF AN ELECTRICAL ISSUE I HAVE NO CONTROL OVER. *TR
Electrical system, Exterior lighting, Dec 12, 2014
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 50 MPH, THE HEADLIGHTS AND BRAKE LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT DIAGNOSED THAT A FUSE MELTED AND DAMAGED THE FUSE BOX. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V569000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Exterior lighting, Dec 11, 2014
HEADLIGHTS, BRAKE LIGHTS, TURN SIGNALS AND LICENSE PLATE LIGHTS ALL WENT OUT AT THE SAME TIME WHILE DRIVING AT NIGHT WITH A TODDLER IN THE CAR. NUMEROUS WARNINGS FLASHED ON THE CAR. TRACKED DOWN THE PROBLEM TO A MELTED FUSE CONNECTION ON THE FUSE PLATE IN THE ENGINE COMPARTMENT, NEXT TO THE BATTERY. THE FUSE (F16) WAS ALSO MELTED. I REPLACED THE FUSE AND EVERYTHING IS NOW WORKING, BUT SINCE THE PLATE IS STILL MELTED, I'M CONCERNED THE ISSUE WILL REOCCUR. I CALLED VW AND APPARENTLY THERE IS A SERVICE ACTION (97AM) TO FIX THIS EXACT ISSUE FOR JETTA SEDANS AND GTIS BUT NOT JETTA SPORTWAGENS. SINCE I'M HAVING THE SAME ISSUE, I BELIEVE THAT THIS SERVICE ACTION SHOULD BE EXTENDED TO 2011 JETTA SPORTWAGENS AS WELL. *TR
Electrical system, Exterior lighting, Oct 22, 2014
TURNED MY VEHICLE ON AND HEARD THE RADIO POP AND HAS BEEN USELESS EVER SINCE. THE RADIO IN THIS VEHICLE CONTROLS EVERYTHING. I HAVE TALKED TO VWOA AND SEVERAL OTHER VW REPAIR SHOPS AND THEY HAVE TOLD ME THIS IS NOT THEIR PROBLEM AND I MUST PAY FOR DIAGNOSTICS AND REPAIR MYSELF. I AM VERY DISPLEASED WITH THE QUALITY OF PARTS AND SERVICE IN THIS VEHICLE. ALSO THE WAY EVERYONE SEEMS TO KNOW WHAT THE PROBLEM IS BUT LIES ABOUT IT REALLY GETS ON MY NERVES. ITS NOT RIGHT THAT A MULTI BILLION DOLLAR COMPANY CAN CONTINUE TO DO THIS TO PEOPLE LEGALLY. I HOPE THAT THERE ARE GOOD PEOPLE AT YOUR ORGANIZATION THAT CAN MAKE THIS RIGHT. I HAVE FOUND SO MANY DIFFERENT WEBSITES, BLOGS , FORUMS. AND DISAPPOINTED PEOPLE THAT HAVE THIS SAME PROBLEM. I HAVE INCLUDED JUST A FEW OF THE ONES I HAVE FOUND WITH HUNDREDS OF THOUSANDS OF COMPLAINTS OF THE SAME ISSUE. THANK YOU FOR TAKING THE TIME TO LISTEN. HTTP://WWW.ARFC.ORG/COMPLAINTS/2010/VOLKSWAGEN/JETTA/ELECTRICAL_SYSTEM/PROBLEM.ASPX HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T36009_DS552583 HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/VW_JETTA.HTML HTTP://WWW.CARSURVEY.ORG/REVIEWS/VOLKSWAGEN/JETTA/R51763/COMMENTS/PAGE-23/ HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/6721/VOLKSWAGEN/JETTA/VW-JETTA-ELECTRICAL-PROBLEMS/P9 HTTP://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/JETTA/2011/ACCESSORIES-INTERIOR/RADIO_STOPPED_WORKING.SHTML HTTP://WWW.MOTORTREND.COM/CARS/2011/VOLKSWAGEN/JETTA/RECALLS/ HTTP://FORUMS.FOURTITUDE.COM/SHOWTHREAD.PHP?5801721-RCD-510-JUST-STOPPED-WORKING HTTP://WWW.TRUEDELTA.COM/VOLKSWAGEN-JETTA/PROBLEMS-280 HTTP://JETTAJUNKIE.COM/VW-JETTA/SHOWTHREAD.PHP?45226-HELP-RADIO-AND-CIG-OUTLETS-STOPPED-WORKING-2011-TDI HTTP://VOLKSWAGENOWNERSCLUB.COM/VW/SHOWTHREAD.PHP/23920-2009-JETTA-SW-PROBLEMS-IN-RADIO-CIRCUIT-%28FUSE-8%29. *TR
Electrical system, Exterior lighting, Oct 12, 2014
MY EXTERNAL LIGHT MALFUNCTION INDICATOR WENT ON. I STOPPED AND SAW THAT THE LEFT RUNNING LIGHT AND THE RIGHT LOW BEAM LIGHT WERE OUT. I TURNED THE CAR BACK ON 2 HOURS LATER THE INDICATOR WAS OFF AND ALL THE LIGHTS WERE WORKING. TODAY I GOT THE WARNING AGAIN AND IT CYCLED THROUGH TO SHOW MULTIPLE EXTERNAL LIGHTS NEEDING REPLACEMENT. IT APPEARS THIS IS THE MELTED FUSE BOX ISSUE. I SEE THERE HAS BEEN A RECALL ON SOME VWS. IS THE 2011 JETTA TDI RECALLED FOR THIS? *TR
Exterior lighting, Visibility, Aug 19, 2014
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 35 MPH, THE LOW BEAM HEADLIGHTS SUDDENLY SHUT OFF AND FAILED TO ILLUMINATE AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE LIGHT BULBS IN ORDER TO REMEDY THE FAILURE. IN ADDITION, WHILE DRIVING AT AN UNKNOWN SPEED DURING INCLEMENT WEATHER, THE WINDSHIELD WIPERS FAILED TO ACTIVATE. THE DEALER STATED THAT THE BCM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000.
Electrical system, Exterior lighting, Jul 2, 2014
THIS COMPLAINT IS FOR THE 2011 VW JETTA SPORTWAGON TDI . THERE IS A MANUFACTURE DEFECT THAT CAUSED THE FUSE BOX UNDER THE HOOD TO MELT. THIS CAUSED MOST OF THE LIGHTS ON THE EXTERIOR TO FAIL, WHICH INCLUDED THE HEADLIGHTS, TAILLIGHTS, BRAKE-LIGHTS, ECT. THERE WERE RECALLS ON SIMILAR MODELS, BUT NOT THIS SPECIFIC CAR. THERE NEEDS TO BE A RECALL ON THIS CAR TO PREVENT POTENTIAL INJURIES. *TR
Electrical system, Exterior lighting, Mar 12, 2014
ALL OF A SUDDEN, I WOULD TURN ON MY CAR AND MOST OF THE EXTERIOR LIGHTS WOULD NOT WORK, INCLUDING HEADLIGHTS, HIGH BEAMS, BRAKE LIGHTS, BLINKERS, AND DAYTIME RUNNING LIGHTS. IT WAS DANGEROUS TO SUDDENLY DRIVE WITHOUT LIGHTS WHEN IT WAS NIGHTTIME OR CHANGING LANES WITHOUT WORKING BLINKERS TO ALERT OTHER DRIVERS. I TOOK THE CAR IN TO GET IT CHECKED OUT AND APPARENTLY THIS IS A COMMON ISSUE IN RECENT VW CARS, THAT THE FUSE BOX IS MELTING THE FUSES. I READ MORE ABOUT IT ONLINE AND SOME PEOPLE DESCRIBED PROBLEMS WITH OTHER KEY PROCESSES FAILING LIKE POWER STEERING. I CAN'T BELIEVE VW HASN'T MADE A RECALL ON THIS BECAUSE IT HAPPENS TO SO MANY OF THEIR CARS AND REQUIRES AN EXPENSIVE PART REPLACEMENT. ALSO THIS PROBLEM SEEMS TO HAPPEN TO OTHERS IN THE 10000 MILES BEYOND THE WARRANTY OF A CAR IN 36000 MILES. THAT IS BEING UNFAIR AND DISHONEST TO CUSTOMERS. *TR
Exterior lighting, Electronic stability control (ESC), Visibility/wiper, Jan 8, 2014
WHILE DRIVING THE 2011 VW JETTA ON 1/5/14 DURING RAIN SHOWERS I SWITCHED THE WIPERS ON (WHICH I HAD PREVIOUSLY USED APROX 5 MINS BEFORE) & NOTHING HAPPENED, THEN I REALIZED THAT THE TURN SIGNALS WERE ALSO NOT WORKING INCLUDING THE HAZARD FLASHERS.. UPON REACHING MY HOME AT REDUCED SPEEDS IN ORDER TO SAFELY MAKE IT HOME I ATTEMPTED TO MAKE THE NEEDED REPAIR TO RESOLVE THE ISSUE, THINKING THE ISSUE WAS A BLOWN FUSE, BUT AFTER FURTHER INVESTIGATION NO BLOWN FUSES ARE PRESENT & AT THE CURRENT TIME VW SERVICE DEPT. DENIES THAT ANY PART OF THE ELECTRICAL SYSTEM IS FAULTY & ALTHOUGH THE PROBLEM IS STILL CURRENTLY NOT FIXED. ALONG WITH OTHER ELECTRICAL FUNCTIONS SUCH AS THE POWER WINDOWS & DOOR LOCKS NOT FUNCTIONING DUE TO THIS ELECTRICAL MALFUNCTION THE VEHICLE WILL NOT CRANK & START USING THE IGNITION SWITCH. I FEEL THIS PROBLEM IS A SAFETY ISSUE THAT VW NEEDS TO ADDRESS & OFFER A RECALL BEFORE SUCH A MALFUNCTION RESULTS IN A FATAL INCIDENT DUE TO NOT BEING ABLE TO CLEARLY SEE THE ROADWAY DURING RAINY CONDITIONS. *TR
Exterior lighting, Nov 22, 2013
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE PASSENGER'S SIDE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE FUSE BOX WAS OVERHEATING AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 60,100.
Exterior lighting, Oct 31, 2013
ALL FINE IN THE MORNING, PARKED IN A PAVED LOT AT WORK. LEAVING IN THE AFTERNOON INSTRUMENT CLUSTER TOLD ME A LIGHT WAS OUT. BY THE TIME I WAS LEAVING THE PARKING LOT THE FOLLOWING WERE NOT WORKING: LEFT: FONT SIDE, REAR TURN. RIGHT: HEADLIGHT, DAYTIME RUNNING LIGHT, FRONT TURN, REAR TAIL. LICENSE PLATE LIGHTS. A FRIEND IS AN ASE MASTER TECH. THIS IS WHAT HE FOUND: "SO TO FOLLOW UP ON THIS. IF YOU LOOK AT THE FUSE IT APPEARS TO BE ''COOKED'' ON ONE SIDE. THIS WOULD INDICATE HEAT ON ONLY ONE SIDE OF THE FUSE. I THINK WE CAN AGREE THIS IS NOT A FUSE ISSUE, BUT A WIRING OR SUPPLY ISSUE. WITH THE KNOWLEDGE THAT WHEN YOU TRY AND RUN TO MANY AMPS THROUGH TOO SMALL A WIRE IT CREATES EXCESS HEAT I WOULD VENTURE THAT VW PUT TOO SMALL A WIRE ON ONE SIDE OF FUSE 16. THE FUSE BLOCK IS IN THE ENGINE COMPARTMENT IN FR OF THE BRAKE BOOSTER. THE 16 FUSE IS TOWARDS THE BACK OF THE BLOCK AND THE BURNT SIDE WAS TOWARDS THE PASSENGER SIDE OF THE CAR. I AM NOT SURE HOW WORRIED I WOULD GET ABOUT THIS, BUT SIMPLY PUT A FEW 30AMP FUSES IN THE GLOVE BOX. YA THERE IS AN ISSUE THERE, BUT THE FIRST ONE LASTED 39K." I HAVE THE FUSE. AT LEAST ONE OTHER PERSON HAS HAD A SIMILAR ISSUE: HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=355338&PAGE=3. *TR
Exterior lighting, Aug 27, 2013
THE WARNING LIGHT CAME ON UPON STARTING THE VEHICLE INDICATING THAT A HEADLIGHT, SIDE LIGHT, BRAKE LIGHT, AND REAR LIGHT WERE OUT. I INSPECTED THE VEHICLE AND ALL LIGHTS WERE WORKING. THE INDICATER HOWEVER KEPT COMING ON. UPON TAKING INTO THE SHOP TO CHECK ON THE REPAIR I WAS INFORMED THAT THIS IS DUE TO A DEFECTIVE FUSE BOX IN THE VEHICLE WHICH GETS "HOT" AND SHORTS THE BOX OUT. VW IS AWARE OF THIS PROBLEM BUT NOT ENOUGH PEOPLE HAVE COMPLAINED TO WARRANT A RECALL. WHEN I ADVISED THAT THIS MAY RESULT IN A POSSIBLE FIRE OR SHORTING OUT OF THE SYSTEM - MAYBLE CAUSING A STALL I WAS TOLD "IT COULD HAPPEN.". THE FUSE BOX WAS REPLACED WHICH COST $785.27. FORTUNATELY, THIS BOX IS STILL UNDER WARRANTY OF THE REPAIR BECAUSE I AM HAVING THE PROBLEM AGAIN FOR A SECOND TIME. *TR
Electrical system, Exterior lighting, Visibility/wiper, Aug 15, 2013
I WAS DRIVING AND I TRIED TO HONK MY HORN BECAUSE A TRACTOR TRAILER WAS MERGING IN MY LANE. MY HORN WOULD NOT SOUND AND I HAD ENCOUNTERED THIS PROBLEM BEFORE AND THEN LATER THAT EVENING IT STARTED TO DRIZZLE AND MY WINDSHIELD WIPERS WERE NOT WORKING. *TR
Exterior lighting, May 13, 2013
VEHICLE HAS NO FUSE DIAGRAM AND LIGHTER FUSE REPEATEDLY BLOWS.UNABLE TO GET HELP ON LEASED VEHICLE WITHOUT PAYING FOR SERVICE. I UNFORTUNATELY CANNOT ACCESS SIMPLE FUSES WITHOUT HAVING A DIAGRAM. I WAS PUT IN HARMS WAY BY ACCIDENTALLY REMOVING BRAKE LIGHT FUSE. I AM NOT ABLE TO FIND A DIAGRAM ON THE INTERNET OR VW WEBSITE. *TR
Electrical system, Exterior lighting, Mar 27, 2013
WHEN THE CAR IS PARKED THE INTERIOR AND EXTERIOR LIGHTS COME ON UNTIL YOU GO CRANK THE CAR. THE DEALER COMPLETED A DIAGNOSTIC TEST AND HE SAID EVERYTHING CHECKED OUT OK....THIS IS NOT NORMAL AND MY CONCERN WOULD BE WILL IT EVENTUALLY AFFECT THE BATTERY. *TR