2011 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 640 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Jetta model years with reports.
Of the 2011 reports, 28 involved a crash and 12 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Electrical system, ignition, anti-theft, control moduleAug 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Campaign 19V615000 on NHTSA.gov
Air bags, frontalAug 4, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Campaign 15V483000 on NHTSA.gov
Suspension, rearOct 20, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.
The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.
Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 14V656000 on NHTSA.gov
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Engine and engine cooling, exhaust systemSep 8, 2011
VOLKSWAGEN IS RECALLING CERTAIN STAINLESS STEEL EXHAUST TIPS, PART NUMBER 1K0 071 910 U, SOLD AS ACCESSORY EQUIPMENT FOR USE ON MODEL YEAR 2011-2012 JETTA SEDAN VEHICLES MANUFACTURED FROM MARCH 18, 2010, THROUGH AUGUST 22, 2011. THESE EXHAUST TIPS MAY EXTEND BEYOND THE ORIGINAL LENGTH OF THE FACTORY-INSTALLED EXHAUST PIPES. IT IS POSSIBLE FOR INADVERTENT CONTACT TO OCCUR WITH A PERSON'S LEG.
IF THE TAILPIPE EXTENSION IS HOT DURING INADVERTENT CONTACT, A BURN COULD OCCUR.
DEALERS WILL INSPECT AND REPLACE THE STAINLESS STEEL EXHAUST TIPS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11E036000 on NHTSA.gov
Engine and engine cooling, exhaust systemSep 7, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2011-2012 JETTA SEDAN VEHICLES MANUFACTURED FROM MARCH 18, 2010, THROUGH AUGUST 22, 2011. SOME VEHICLES HAD A STAINLESS STEEL EXHAUST TIP INSTALLED AT THE PORT DURING IMPORTATION. THESE EXHAUST TIPS MAY EXTEND BEYOND THE ORIGINAL LENGTH OF THE FACTORY-INSTALLED EXHAUST PIPES. IT IS POSSIBLE FOR INADVERTENT CONTACT TO OCCUR WITH A PERSON'S LEG.
IF THE TAILPIPE EXTENSION IS HOT DURING INADVERTENT CONTACT, A BURN COULD OCCUR.
DEALERS WILL INSPECT AND REPLACE THE STAINLESS STEEL EXHAUST TIPS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V466000 on NHTSA.gov
Electrical system, wiring, fuses and circuit breakersMar 29, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2011 JETTA VEHICLES, MANUFACTURED FROM MARCH 2010 THROUGH MARCH 2011. THESE VEHICLES MAY HAVE AN ELECTRICAL WIRING AND FUSE LAYOUT WHERE THE CONVERTER BOX IS PROTECTED BY THE SAME FUSE USED BY THE SIGNAL HORN AND THE ANTI-THEFT ALARM SYSTEM. SHOULD THAT FUSE BE BLOWN, THE CONVERTER BOX WILL BE DISCONNECTED FROM THE POWER SUPPLY WHICH, IN TURN, WILL SHUT OFF APPLICATIONS SUCH AS THE ENGINE MANAGEMENT SYSTEM, LIGHTING SYSTEM, AND WIPERS.
SHOULD THIS HAPPEN WHILE THE VEHICLE IS BEING DRIVEN, THE ENGINE COULD STALL, OR THE HEADLIGHTS OR WIPERS COULD TURN OFF UNEXPECTEDLY, POTENTIALLY LEADING TO A CRASH WITHOUT WARNING.
VOLKSWAGEN WILL NOTIFY OWNERS WHEN SUFFICIENT QUANTITIES OF REPAIRS KITS ARE AVAILABLE. DEALERS WILL SEPARATE THE WIRING FOR THE HORN AND THE THEFT PROTECTION HORN FROM THE POWER SUPPLY OF THE CONVERTER BOX AND ROUTE THE WIRES TO SEPARATE FUSES TO CORRECT THE CONDITION FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING APRIL 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V196000 on NHTSA.gov
Representative owner complaints
640 reports, newest first.
Vehicle speed control, Engine, Fuel/propulsion system, Jul 10, 2015
I WAS DRIVING TO WORK, WHICH INCLUDES CROSSING A TOLL BRIDGE DAILY. I WAS ON THE BRIDGE, WHICH IS ONLY A 2 LANE BRIDGE, WHEN ALL OF A SUDDEN MY DIESEL ENGINE FAILURE LIGHT BEGAN TO FLASH. I LOST ACCELERATION AND WAS ABLE TO PULL OFF TO THE SHOULDER SAFELY AND TURN OFF THE CAR. I SAT THERE FOR A FEW MINUTES CONTEMPLATING IF I SHOULD CALL AAA TO GET A TOW TO THE DEALER. SEEING AS I WAS ONLY ABOUT 5 MILES FROM THE VW DEALER, I DECIDED TO SEE IF MY CAR WILL MAKE IT THERE. IT STARTED BACK UP NO PROBLEM AND I WAS ABLE TO ACCELERATE BACK INTO TRAFFIC AND MAKE IT TO THE DEALER WITH NO FURTHER ISSUES. I EXPLAINED THE PROBLEM TO THE SERVICE REP. AND THEY CHECKED IN MY CAR AND I WAITED FOR THEM TO CALL ME WITH THE ISSUE. LATER IN THE DAY, I RECEIVED THE CALL FROM THE SERVICE REP., AND HE INFORMED ME THAT THE HIGH PRESSURE FUEL PUMP FAILED, AND THEY WILL HAVE TO REBUILD THE FUEL SYSTEM, AS THERE WERE METAL PARTICLES FOUND IN THE GAS AND GAS LINES. HE SAID THIS SOMETIMES HAPPENS WHEN A CUSTOMER MAY USE BIODIESEL FUEL OR A LOWER GRADE OF DIESEL. HE ALSO SAID THAT THEY WOULD HAVE TO SEND THE GAS SAMPLES OFF TO VW LAB TO REVIEW IN ORDER FOR THE REPAIRS TO BE APPROVED SINCE I HAVE THE EXTENDED WARRANTY. I AM SHOCKED THAT THIS OCCURED, SEEING AS MY CAR IS ONLY 4 YEARS OLD AND LESS THAN 50K MILES ON IT. THANKFULLY, THERE WAS NOT AN ACCIDENT AND NO ONE WAS HURT.
Engine, Jul 6, 2015
MY CAR STARTED SHAKING VIOLENTLY AS I WAS DRIVING. MY CHECK ENGINE LIGHT CAME ON ALONG WITH MY EPC LIGHT. THE CAR FELT LIKE IT WAS GOING TO BREAKDOWN ON THE INTERSTATE. I PULLED OVER AND TURNED THE CAR OFF THEN TURNED IT BACK ON AND IT WAS FINE. I DROVE A LITTLE WAYS DOWN THE ROAD AND THE SAME THING HAPPENED, SO I TOOK IT TO A DEALERSHIP AND THEY STATED L HAD A BAD IGNITION COIL WITH THE CODES 351,300,301,304,130. THEY REPLACED THE PART AND ALMOST EXACTLY A YEAR LATER 7/6/2015 I'M HAVING THE EXACT SAME PROBLEM.
Electrical system, Equipment, Jul 3, 2015
WHILE DRIVING, RADIO/CD/HANDS FREE TELEPHONE DIED. SCREEN FLICKERED AND THEN WENT BLANK, NO POWER TO ALL THESE FUNCTIONS. VW REPAIR SAID THIS MODEL OF RADIO INSTALLED ON THIS YEAR VEHICLE WAS A COMMON PROBLEM, AND THAT THE RADIO UNIT IS DEAD AND WILL NEED TO BE REPLACED ($668 PLUS TAX FOR A REPLACEMENT BY DEALER). PLUS AN INSTALL FEE. AN UNGODLY PRICE FOR A REPLACEMENT RADIO THAT IS ONLY 4 YEARS OLD. THERE ARE NUMEROUS COMPLAINTS AND THREADS OUT WHICH WARRANT A RECALL. I USE THE HANDS FREE CONSTANTLY FOR WORK AND NOT BEING ABLE TO WILL MAKE ME HAVE TO USE THE PHONE IN AN UNSAFE MANNER. SAFETY IS PARAMOUNT. UPDATE 9/15/15*CW
Fuel/propulsion system, Jul 2, 2015
HIGH PRESSURE FUEL PUMP FAILURE.
Electrical system, Jun 29, 2015
IN THE PROCESS OF DRIVING THE VEHICLE THE ENGINE ALONG WITH ALL SYSTEMS IN THE VEHICLE SHUT DOWN WITH NO WARNING. THERE WAS NO ELECTRICAL POWER WHATSOEVER IN THE CAR AND THERE WAS NO INDICATION THAT ANYTHING IN THE VEHICLE WAS WORKING. IT SHOULD BE NOTED THAT A NEW BATTERY WAS INSTALLED IN THE VEHICLE APPROXIMATELY 2-3 WEEKS PRIOR TO THIS INCIDENT. THE CAR HAD SHUT DOWN ON TWO PREVIOUS OCCASIONS, BUT WAS PARKED AT THE TIME. IN EACH INSTANCE ELECTRICAL POWER WAS RESTORED IN APPROXIMATELY 40 MINUTES WITH NO ACTION TAKEN. THE CAR WAS GIVEN TO THE VW DEALER WHERE VW SPECIALISTS EXAMINED THE VEHICLE. THE PROBLEM COULD NOT BE DUPLICATED. AFTER 3 DAYS THEY WERE 90% POSITIVE THAT A MODULE IN THE STEERING COLUMN HAD FAILED. VW OF AMERICA DID NOT FEEL THAT THE FAILURE WAS A MANUFACTURES DEFECT NOR THE FACT THAT THE CAR SHUTS DOWN COMPLETELY WHILE BEING DRIVEN CONSTITUTED A SERIOUS SAFETY PROBLEM.
Electrical system, Vehicle speed control, Engine, Jun 26, 2015
THE CAR LOSES POWER, STALLS THEN IT DIES. AT TIMES IT SPEEDS UP, AND STALLS DIES WITHOUT WARNING. LOSES ALL POWER, FOUND RECALL IN REFERENCE TO THIS ISSUE. VIN# MATCHES SERIES, MATCHES DATE, AND PLACE WHERE THE CAR WAS MADE, EXCEPT FOR THE LAST FEW DIGITS. RECALL 11V19600, AND VW WILL NOT REPLACE HARNESS TO ELECTRCIAL FUSE AND CIRCUIT BREAKER. I NEED TO HELP TO GET THIS RESOLVED. I HAVE BEEN BATTLING THE DEALER AND VW OF AMERICA SINCE 03/20/2015 UNTIL TODAY 06/26/2015
Air bags, Jun 25, 2015
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS DIAGNOSED AS HAVING A FAILED PASSENGER OCCUPANT DETECTION CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Electrical system, Engine, Jun 22, 2015
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING AT 50 MPH, THE VEHICLE SUDDENLY LOST POWER AND WAS UNABLE TO BE DRIVEN. THE GLOW PLUG LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER SEVERAL TIMES AND WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Seat belts, Jun 19, 2015
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT DID NOT LATCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Service brakes, Jun 19, 2015
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE EXITING THE HIGHWAY AT 20 MPH, THE VEHICLE STRUCK A POTHOLE AND THE FRONT DRIVER SIDE BRAKE ASSEMBLY FAILED. THE BRAKE CALIPER WAS RUBBING AGAINST THE WHEEL AND LOCKED. THE CONTACT WAS ABLE TO REPAIR THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. THE VIN WAS NOT AVAILABLE.
Electrical system, Exterior lighting, Jun 2, 2015, fire
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 70 MPH, THE BULB FAILURE WARNING INDICATOR ILLUMINATED SPORADICALLY INDICATING THAT THE EXTERNAL LIGHTS WERE FAILING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUSE PANEL HAD THERMALLY OVERHEATED, MELTED, AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Electrical system, May 28, 2015
TOUCH SCREEN RADIO DIED INEXPLICABLY, WEIRD KNOCKING SOUND FROM SPEAKERS
Equipment, May 27, 2015
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE RADIO STOPPED WORKING, WHICH CAUSED THE VEHICLE'S BLUETOOTH TO STOP WORKING. THE CONTACT'S CITY HAS A HANDS FREE LAW FOR SAFETY. IN THE COLD WINTER MONTHS, THE RADIO AND BLUETOOTH FAILURE PREVENTED THE CONTACT FROM BEING ABLE TO GET ANY UPDATE INFORMATION. THE CONTACT CHANGED THE FUSES, BUT THAT DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 8/19/15*CN UPDATED 9/30/12 *JS
Other or unspecified, May 22, 2015
WHILE DRIVING, RADIO/CD/HANDS FREE TELEPHONE DIED. BLANK SCREEN, NO POWER. ALL FUSES FINE. AFTER REMOVING RADIO AND CHECKING WIRING /GROUND, AUTO STEREO REPAIR GUY SAID THAT THE RADIO UNIT IS SHOT AND WILL NEED TO BE REPLACED ($600 PARTS BY DEALER) OR REPAIRED FOR MORE. 2011 CAR HAS JUST OVER 300000 MILES. RIDICULOUS
Electrical system, May 21, 2015
I LOVE THIS CAR BUT FOR THE LAST YEAR I HAVE BEEN REPLACING LIGHTS BULBS EVERY THREE MONTHS. NOW I HAVE RUNNING LIGHTS GOING OUT, NO TURNING SIGNALS, TAIL LIGHT FLICKERS, THERE IS SOMETHING THAT IS WRONG WITH THE ELECTRICAL WIRING IN THIS CAR.
Electrical system, May 14, 2015
WIFE CAME HOME AND SAID RADIO NOT WORKING. FROM THE RESEARCH I HAVE BEEN LOOKING AT. IT'S DONE. HAVE TO GET A NEW OR AFTERMARKET UNIT. CAN'T BELIEVE I AM THE ONLY ON WITH THIS PROBLEM.
Electrical system, Exterior lighting, May 5, 2015
I WAS HAVING TROUBLE WITH VARIOUS LIGHT BULBS GOING OUT. IT TURNED OUT TO BE A FUSE THAT HAD MELTED THE FUSE PLATE. I AM LUCKY THAT IT HAD NOT STARTED A FIRE. MY DEALER REPLACED THE FUSE PLATE AT A COST OF 372 WHICH VW IS REFUSING TO REIMBURSE ME FOR. I KNOW OTHER VW MODELS HAVE HAD THE EXACT SAME PROBLEM AND HAVE BEEN RECALLED. THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE RECALLED AS SOON AS POSSIBLE. LOOSING YOUR HEADLIGHTS AT NIGHT OR A VEHICLE FIRE ARE SERIOUS SAFETY ISSUES. *TR
Fuel/propulsion system, Apr 27, 2015
HPFP CATASTROPHIC FAILURE STARTED VEHICLE AND WHILE DRIVING EXPERIENCED LOSS OF POWER. DIESEL GLOW PLUG ILLUMINATED AND MFD MESSAGE READ "SERVICE NOW". STALLED AT TRAFFIC LIGHT AND WOULD NOT RESTART. TOWED TO VW OF CORPUS CHRISTI THE NEXT DAY. VW REPAIRED AT THEIR COST. NEVER FUELED WITH ANYTHING BUT DIESEL. REPAIR TICKET INDICATED THAT 'DIESEL LOOKED OK". I WAS FORTUNATE THAT THIS DID NOT OCCUR AT HIGHWAY SPEED. I BELIEVE THAT THE COMPLAINT WAS CLOSED TOO EARLY BY THE NHTSA AND IS NOT DUE TO MISFUELING AS YOU HAVE BEEN CONVINCED BY VW BUT RATHER A DESIGN FLAW IN THE HPFP. I HAVE LOST CONFIDENCE IN THIS BRAND AND THE NHTSA DUE TO THIS ISSUE. *TR
Electrical system, Apr 12, 2015
HORN STOPPED WORKING FUNCTIONING. *TR
Electrical system, Latches/locks/linkages, Apr 6, 2015
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 75 MPH, THE DOOR LOCKS ON THE VEHICLE BEGAN TO LOCK AND UNLOCK INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Electrical system, Vehicle speed control, Engine, Fuel/propulsion system, Mar 29, 2015
DRIVING DOWN THE HIGHWAY AT ABOUT 55MPH, STARTED SWITCHING LANES AND STEPPED ON THE GAS TO ACCELERATE. THE CAR SPUTTERED AND THE ENGINE VIBRATED. THE CAR FELT LIKE I WAS GOING TO STALL DRIVING IN THE HIGH-SPEED LANE. THE YELLOW CHECK ENGINE LIGHT CAME ON AND EPC LIGHT STARTED FLASHING. SWERVING BACK INTO THE LOWER SPEED LANE I COULDN'T EVEN KEEP THE CAR AT 55MPH. I HAD TO PULL OVER ON THE HIGHWAY TO SEE IF I COULD MAKE SENSE OF IT. AFTER TURNING OFF THE CAR AND THEN BACK ON, THE LIGHTS WENT OFF AND THE CAR WAS FINE. I TOOK IT TOO THE MECHANIC AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG AFTER $85.00 DIAGNOSTIC. THE CAR RAN FINE FOR 2 DAYS UNTIL THE SAME EXACT THING HAPPENED WHILE DRIVING ON THE HIGHWAY AGAIN. THIS OCCURRED ON AND OFF INTERMITTENTLY ABOUT EVERY 1-2 DAYS FOR ABOUT 2 WEEKS. THREE TRIPS TO THE MECHANIC WITHIN THOSE 2 WEEKS AND WITH EACH VISIT THERE WAS A COMPUTER CONNECTED TO THE CAR AND A FULL SYSTEMS DIAGNOSTIC REPORTED THAT THERE WAS NOTHING WRONG WITH THE CAR. IT BECAME DANGEROUS FOR ME TO DRIVE THE CAR AND EVEN MORE SO TO DRIVE IT ON THE HIGHWAY. AFTER THE SECOND WEEK THE LIGHTS FINALLY CAME ON AND STAYED ON AND THE PROBLEM WAS DIAGNOSED AS THE ENGINE MISFIRING IN 2 OF THE CYLINDERS. THE MECHANIC CHANGED WITH THE IGNITION COIL ON 12/15.2014. THE ENGINE RAN COMPLETELY FINE WITHOUT ANY ISSUES UNTIL LAST WEEK, 3/19/2015. AT 3 MONTHS AND ONLY 28,000 MILES ON THE CAR THE SAME PROBLEM STARTED TO REOCCUR WHILE GETTING ONTO THE HIGHWAY AND ATTEMPTING TO ACCELERATE FROM 40-45MPH. IT STARTED JUST AS IT DID BEFORE INTERMITTENTLY AND ABOUT 2 WEEKS LATER THE ENGINE AND EPC LIGHTS WERE ON PERMANENTLY AGAIN. AFTER THE MECHANIC CONFIRMED THAT IT WAS THE SAME ISSUE WITH THE SAME COMPONENT WE CHANGED THE SAME PART AGAIN. I AM EXPECTING TO BE CHANGING IT AGAIN IN 3 MORE MONTHS, IF I STILL HAVE THE CAR. *TR
Vehicle speed control, Electronic stability control (ESC), Engine, Feb 25, 2015
MY VW HAS HAD PROBLEMS SINCE A WEEK AFTER I BOUGHT IT. WHILE GOING 1500 RPM'S AROUND 15-25 MPH MY CAR CHUGS AND STALLS. I HAVE BROUGHT IT TO VW 4 TIMES, AND A PERSONAL MECHANIC. EACH TIME VW SAID THERE WAS A EITHER A COMPUTER ISSUE AND THAT THEY HAVE FIXED IT OR SAID THERE WAS NO ISSUE. THEY COMPLETELY RESET MY CARS COMPUTER BACK TO FACTORY SETTINGS DUE TO THEM SAYING THAT MY CAR LEARNED MY DRIVING STYLE. THIS DIDN'T HELP. YEARS LATER I AM STILL HAVING THIS PROBLEM. I HAVE ALMOST GOTTEN IN A FEW CAR ACCIDENTS BECAUSE OF THE STALLING/CHUGGING PROBLEM. I HAVE AN INFANT AND CAN'T HAVE MY FAMILY CAR CAUSING SUCH PROBLEMS. *JS
Fuel/propulsion system, Feb 19, 2015
4:45 AM AT 45 MPH, THE ENGINE SPUTTERED THEN TWO DASH LIGHTS SHOWED UP, I PULLED OVER TO CHECK WHAT THEY MEANT. ONE SAID PRE GLOW BEFORE START UP; IF FLASHING MALFUNCTION IN THE DIESEL ENGINE, THE OTHER WAS THE ENGINE MALFUNCTION WHICH SAID EMISSION MALFUNCTION. I HAD THE VEHICLE TOWED TO LOCAL GARAGE THEY DETERMINED IT WAS A FUEL PUMP ISSUE AND SHOWED ME ALL THE METAL SHAVINGS IN THE FUEL METERING VALVE. THEY TOLD ME TO TAKE IT TO VW AS THERE ARE MANY BULLETINS ON THE PROBLEM. *TR
Electrical system, Exterior lighting, Feb 17, 2015
I WAS ON ROUTE 95 IN FLORIDA DRIVING AT NIGHT AND A CAR HAD CUT IN FRONT OF ME I HONK MY HORN AND THEN BOTH OF MY HEADLIGHTS BLEW. I HAD TO PUT FLASHERS ON AND GET OFF NEXT EXIT TO FIND A AUTO PARTS STORE WHERE THEY CHANGE BOTH HEADLIGHT BULBS. I THEN CHECKED FOR RECALLS ON MY CAR FOUND OUT THAT THE HORN WAS FAULTY AND THAT IT COULD CAUSE ELECTRONIC MALFUNCTION AND SHUT ENGINE OFF. HEADLIGHTS ARE WORKING NOW BUT MY HORN DOES NOT WORK. CONTACTED VW ABOUT RECALL AND THEY SAID THAT SINCE I HAD HIGH MILEAGE. THAT I HAD NO WARRANTY ON THE VEHICLE AND THAT I WOULD BE RESPONSIBLE FOR THE REPAIRS. *TR
Fuel/propulsion system, Feb 16, 2015
OUTSIDE TEMP WAS 3 DEGREES F, APPROX 0730 ON 16FEB15 I HAD BEEN ON SHIFT THE CAR HAD NOT BEEN STARTED FOR 48 HRS. I STARTED THE CAR, AND WENT BACK INSIDE THE WORK BUILDING FOR APPROX. 5 MIN. WHEN I WENT BACK TO THE CAR I NOTICED A LARGE FLUID SPILL EMANATING FROM THE BOTTOM OF THE ENGINE COMPARTMENT. I IMMEDIATELY TURNED OFF THE VEHICLE. AFTER REQUESTING ASSISTANCE FROM A CO-WORKER IT WAS DISCOVERED THAT WHEN THE IGNITION SWITCH WAS ACTIVATED LARGE AMOUNTS OF DIESEL FUEL WAS SPURTING FROM THE TOP-FRONT PORTION OF THE FUEL PUMP. THE VEHICLE HAS BEEN LEFT OFF, IS CURRENTLY AWAITING TOW, DIAGNOSTIC AND REPAIR ESTIMATES. *TR