2012 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 526 owner complaints filed for this model year. This is the 8th highest complaint count among 26 Jetta model years with reports.
Of the 2012 reports, 24 involved a crash and 7 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Electrical system, ignition, anti-theft, control moduleAug 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Campaign 19V615000 on NHTSA.gov
Air bags, frontalAug 4, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Campaign 15V483000 on NHTSA.gov
Suspension, rearOct 20, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.
The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.
Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 14V656000 on NHTSA.gov
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Fuel system, dieselOct 3, 2011
VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11V490000 on NHTSA.gov
Engine and engine cooling, exhaust systemSep 8, 2011
VOLKSWAGEN IS RECALLING CERTAIN STAINLESS STEEL EXHAUST TIPS, PART NUMBER 1K0 071 910 U, SOLD AS ACCESSORY EQUIPMENT FOR USE ON MODEL YEAR 2011-2012 JETTA SEDAN VEHICLES MANUFACTURED FROM MARCH 18, 2010, THROUGH AUGUST 22, 2011. THESE EXHAUST TIPS MAY EXTEND BEYOND THE ORIGINAL LENGTH OF THE FACTORY-INSTALLED EXHAUST PIPES. IT IS POSSIBLE FOR INADVERTENT CONTACT TO OCCUR WITH A PERSON'S LEG.
IF THE TAILPIPE EXTENSION IS HOT DURING INADVERTENT CONTACT, A BURN COULD OCCUR.
DEALERS WILL INSPECT AND REPLACE THE STAINLESS STEEL EXHAUST TIPS AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Campaign 11E036000 on NHTSA.gov
Representative owner complaints: steering
43 reports, newest first. Show all
Steering, Electrical system, Jul 21, 2025
The contact owns a 2012 Volkswagen Jetta. The contact stated that for the past eight months, the contact was unable to remove the key from the ignition. Several warning lights were illuminated. The contact stated that to start the vehicle, the contact had to plug in the two fuse boxes and connect the battery cable. The contact feared the vehicle might catch on fire. The contact received notification of NHTSA Campaign Number: 19V615000 (Electrical System, Steering). The vehicle was taken to the dealer; however, the contact was informed that pre-existing repairs needed to be performed before the recall repair could be performed. The contact stated that the dealer had not provided an official repair estimate, however the total repair cost was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The manufacturer confirmed that the pre-existing repairs needed to be performed prior to the recall repair. The failure mileage was approximately 131,260. Parts distribution disconnect.
Steering, Power train, Engine, Jan 6, 2024
I remember having my keys in my hand and my car was slowly reversing out the driveway. I panicked, i was stomping on my brakes for a while jerking back and it took me about 2 minutes to finally get the key back in and try to put in park again. I went to a shop the following weekend because all the jerking and jabbing to get my key back in seems to have caused my ignition switch to misfire or whatever the word he (mechanic) used, so now i cannot take my key out like a regular person, I have to flick my key a certain way out anytime i want to turn my car off.(even mechanics have a hard time taking it out. I was also given a qr code to scan and was brought the this exact recall of the situation with my car. I now have my engine light on and [XXX] gave me the fault code for my map sensor. I’m not sure if the two are related but this was following the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering, Electrical system, Nov 27, 2023
The contact owns a 2012 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 19V615000 (Electrical System, Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while using the key to start the vehicle, the key spun around in the ignition cylinder and failed to start the vehicle. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000. Parts distribution disconnect.
Steering, Engine, Oct 12, 2023
The contact owns a 2012 Volkswagon Jetta Sportwagen. The contact stated that while driving at 35 MPH, the accelerator pedal became inoperable and the vehicle did not accelerate. The engine and power steering had failed. The glow plug warning light was illuminated. The vehicle was towed to a dealer. The contact was informed that the failure was due to the high-pressure fuel pump which sent metal shards through the fuel line. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.
Steering, Power train, Electrical system, Jul 22, 2021
The contact owns a 2012 Volkswagen Jetta. The contact stated while turning into the parking lot at the residence, with a foot on the brake pedal, the contact was unaware that the vehicle was still in drive and turned off the vehicle. The contact stated that the vehicle rolled forward approximately 3-4 feet before the brake pedal was depressed and the vehicle was stopped. The vehicle was shifted into PARK and the contact restarted the vehicle and the vehicle operated as designed. The contact stated that a week later while at work, the vehicle failed to start-up. The vehicle remained at the contact’s place of employment. The contact reached out to a representative on at the Volkswagen website and was informed that the Vin was not under recall. The contact referenced NHTSA Campaign Number: 19V615000 (Electrical System, Steering) as a possible solution to the failure however, the Vin was not included. A dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000.
Steering, Electrical system, May 12, 2021
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION KEY CEASED IN THE IGNITION SWITCH AND THE VEHICLE FAILED TO START IMMEDIATELY. ALSO, WHILE DRIVING THE STEERING WHEEL LOCKED AND FAILED TO TURN. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT YET NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000
Steering, Electrical system, Service brakes, Dec 17, 2020
PER DEALER VEHICLE HAS NON-FUNCTIONING HORN AND HIGH-BEAM HEADLIGHTS APPARENTLY DUE TO CLOCK SPRING FAILURE. IN ADDITION, WATER INSTRUCTION (OF AS YET UNKNOWN ORIGIN) HAS RUSTED BRAKE, STEERING, AND DASH COMPONENTS. TDI RECALL/REPAIR/SALE AND WAS LAST PERHAPS LAST SOLD BY AND SERVICED AT VW DEALER 08/2020.
Steering, Electrical system, Aug 26, 2020
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO VOLKSWAGEN OF OLYMPIA ( 2107 COOPER POINT RD SW, OLYMPIA, WA 98502; (360) 515-3349) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering, Electrical system, Oct 29, 2019
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V615000(ELECTRICAL SYSTEM, STEERING). THE CONTACT HAD NOT NOTIFIED THE DEALER AND MANUFACTURER OF THE RECALL NOTICE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Aug 29, 2019
KEY DOESN'T COME OUT OF IGNITION WHEN TURNING THE ENGINE OFF
Steering, Other or unspecified, May 27, 2019
KEY GETS STUCK IN THE ON POSITION. HAVE TO WIGGLE STEERING WHEEL AND KEY TO TURN OFF
Steering, Other or unspecified, Engine, Apr 14, 2019
I AM UNABLE TO TURN OFF THE ENGINE WHEN I STOP. THE KEYS ARE STUCK IN THE ENIGEN AND THE CAR NOT TURN OFF. REALLY HEART BREAKING BECAUSE I LIKE VOLKSWAGEN BUT I THINK THIS WILL BE MY LAST.
Steering, Dec 14, 2018
THE STEERING WHEEL OFTEN LOCKS AND THE KEY GETS STUCK IN THE IGNITION. SOMETIMES I HAVE TO DRIVE AROUND A BIT AND TRY PARKING AND TAKING THE KEY OUT AGAIN. OFTEN THE WHEELS HAVE TO BE STRAIGHT TO EASE THE PROCESS.
Steering, Electrical system, Air bags, Jun 26, 2018, crash
AIRBAG LIGHT CONTINUES TO STAY ON. I HAD AN ACCIDENT BACK IN 2014 AND THE AIRBAG NEVER DEPLOYED. THE STEERING COLUMN IGNITION SWITCH LOCKED AND MY KEY WAS STUCK WITH THE CAR STILL RUNNING ON IN A STATION PLACE. I WAS TRYING TO PARK THE CAR AND MY IGNITION SWITCH LOCKED AND WOULD NOT MOVED AND KEPT THE KEY LOCKED IN IT. I KEPT TRYING TO MOVE THE JIGGLE THE WHEEL AND TURN THE KEY BUT IT CAUSE THE KEY TO BREAK OFF IN THE IGNITION SWITCH. I HAD TO PAIR TO GET THE IGNITION SWITCH REPLACED AND THE KEY REPLACED. ALSO AFTER THAT THE HORN STOP WORKING AND I WAS TOLD IT WAS BECAUSE THE CLOCK SPRING HAD TO BE REPLACED. I PAID AGAIN TO HAD THE CLOCK SPRING REPLACED HOWEVER THE HORN NOW IS GOING IN AN OUT. THE HORN WILL SOUND OFF ONE DAY AND THEN FOR A COUPLE OF DAYS IT WILL NOT WORK. THIS HAPPEN ONLY 2 WEEKS AFTER GETTING THE CLOCK SPRING FIXED. ALSO THE HORN IS NOT LOUD IT BARELY MAKES A NOISE. NOW THE SENSOR LIGHT IS ON FOR THE ENGINE AND I WAS ALREADY TOLD THERE'S NOTHING WRONG WITH THE ENGINE.
Steering, Other or unspecified, Jun 23, 2018
STEERING COLUMN LOCK HOUSING IS DEFECTIVE AND CAUSES THE KEY TO BECOME STUCK IN THE IGNITION WHEN THE VEHICLE IS PARKED
Steering, Jun 19, 2018
WELL RECALL U HAVE DOESN'T COVER MY CAR CAUSE IT'S OVER 100K SO THTS RUDE AND WR9NG IT'S BEEN HAPPENING A WHILE AGO P BUT YOUR RECALL 8 JUST GOT OVER 800 TO FIX IT I THINK THIS SHOULD BE TAKI G CARE OF REGARLESS CAUSE I WILL NOT SUGGEST ANYONE TO YR CARS U MADE IT CRAPPY AND MY KEYS GONNA BE JACKED UP TOO AND WHT I SHOULD PAY FOR THT TOO MY KEY GETS STUCK I WAITED FOR RECALL SO I SHOULD PAY 800 CAUSE ITS OVER 100K THT WRONG AND TERRIBLE CUSTOMER SERVICE I WANT TO GO GET IT FIXED B 4 MY KEY BREAKS TOO I WANT SOMEONE TO REPLY THANK U
Steering, May 15, 2018
I WAS HAVING TROUBLES TURNING MY CAR OFF IN DECEMBER 2015. THE KEY WAS STUCK IN THE ON POSITION AND NO MATTER WHAT I DID, I COULDN'T REMOVE IT. CALLED THE DEALERSHIP, AND WAS TOLD TO BRING MY CAR IN IMMEDIATELY. THEY REPLACED THE STEERING COLUMN LOCK HOUSING. EVERYTHING WAS GOING GREAT. I SPENT OVER $700 BETWEEN PARTS AND LABOR, BUT MY CAR WAS FIXED. FAST FORWARD TO APRIL OF 2018, I RECEIVE A LETTER FROM VOLKSWAGEN STATING THAT THE PART I HAD REPLACED WAS BEING RECALLED AND THEY WERE EXTENDING THE WARRANTY TO 10 YEARS OR 100,000 MILES, WHICHEVER OCCURS FIRST. NOW, IT'S MAY OF 2018, AND MY CAR WILL NOT TURN OFF AGAIN. IT'S NOT BEEN 10 YEARS (MY CAR IS A 2012), BUT I HAVE 149,000 MILES ON IT, SO THEY WILL NOT REPLACE THE LOCK HOUSING. THEY WILL HOWEVER, LOOK OVER MY DOCUMENTATION FROM 2015 TO "POSSIBLY" REIMBURSE ME. NOW, THE PROBLEM IS, I DON'T BELIEVE THAT I SHOULD HAVE TO REPLACE THAT PART EVERY 2.5 YEARS. ACCORDING TO THE LADY FROM VW CUSTOMER CARE, SHE UNDERSTANDS MY FRUSTRATIONS, BUT CAN'T DO ANYTHING ABOUT IT. SO NOW, I HAVE TO TAKE MY CAR BACK IN TO THE DEALERSHIP, AND PAY FOR A THIRD PART, EVEN THOUGH THE REPLACEMENT PART I ALREADY PAID FOR WAS FAULTY WHEN THEY REPLACED IT ( SINCE IT HAD TO COME STRAIGHT FROM VW). I HAVE READ MANY REVIEWS ABOUT THE SAME THING HAPPENING TO VOLKSWAGEN VEHICLES. LESSON LEARNED, I WILL NEVER BUY ANOTHER VW.
Steering, May 4, 2018
A WHILE AGO I FELT A LITTLE DIFFICULT TO GET THE KEY OUT AT PARKING BUT USUALLY PUSHED IT HARDER IN AND TURNED THE KEY WOULD BE OUT. LAST YEAR THE GUY WORKING ON SAFETY CHECK CALLED ME FOR EMERGENCY BECAUSE HE COULDN'T GET MY CAR TURNED OFF, HE'S SCARED TO BREAK MY KEY. THIS YEAR COSTCO TIRE CENTER CALLED ME FOR EMERGENCY WHILE CHANGING TIRES BECAUSE OF THE KEY STUCK ISSUE. I TOLD THEM TO TRY FEW MORE TIMES WITH PUSHING KEY IN AND WIGGLE IT A BIT. AFTER I GOT BACK FROM COSTCO, I FINALLY COULDN'T BEAR WITH THIS PROBLEM BECAUSE I COULDN'T GET IT OFF FOR ABOUT 15 MINUTES. I SEARCHED INTERNET AND NEXT DAY AND I LEARN THIS AS COMMON ISSUE. I AM RELUCTANT BUT BE PREPARED TO BRING CAR TO VW DEALER FOR REPAIR. LUCKILY THE DAY BEFORE I WAS GOING TO BRING CAR TO VW, READ A LETTER FROM VW WHICH I WAS ALMOST GOING TO THROW AWAY AS A PROMOTION LETTER. IN LETTER, IT STATES EXTENDING WARRANTY TO 10 YEARS FOR KEY HOUSING! I IMMEDIATELY CALL VW AND SCHEDULE A DIAGNOSIS. NOW WAITING FOR THE PARTS COME IN WHICH THEY SAID ABOUT 7 DAYS. I DROVE IT YESTERDAY AND THE CAR KEY GOT STUCK AGAIN. I AM NO LONGER TO GET IT OUT FOR WORKING A FEW MINUTES, I NEEDS TO WORK ON IT FOR OVER 10 MINS. I FEEL SCARY TO DRIVE THE CAR AS I DON'T KNOW WHEN IT HAPPENS AND HOW LONG IT WILL STUCK UNTIL I GET IT OUT. IT MAY MEAN GOING OUT MUCH MUCH EARLIER TO SPARE TIME WORKING ON THE STUCK KEY OR JUST NOT DRIVING IT AND WAITING IT FOR DEALER'S KEY HOUSING REPLACEMENT. EVEN VW SEEMS HAVING TAKEN ACTION I THINK I SHALL FILE A COMPLAINT STILL.
Steering, Air bags, Electronic stability control (ESC), May 1, 2018, crash
TAKATA RECALL, ABS BRAKE LITE ON IN THE DASH. RECEIVED RECALL NOTICE ON STEERING COLUMN LOCK HOUSING
Steering, Apr 30, 2018
STEERING COLUMN LOCK HOUSING - KEY DIFFICULT TO REMOVE OR STUCK IN THE STEERING COLUMN LOCK HOSING WHEN THE VEHICLE IS PARKED
Steering, Electrical system, Engine, Apr 30, 2018
RECEIVED VERBAL QUOTES TO FIX THE ISSUE WITH THE KEY GETTING STOCK IN THE IGNITION WITH CAR RUNNING AND WAS TOLD IT WAS NOT COVERED BY VW AND THAT IT WOULD COST CLOSE TO 500.00 TO FIX AND I CHOSE TO LIVE WITH THE ISSUE...NOW I RECEIVED A LETTER TO GET REIMBURSED FOR THE COST WHEN I DID NOT HAVE IT FIXED. CALLED TO SET UP AN APPOINTMENT AND THE DEALER TOLD ME THE CAR IS OVER 100,000 MILES AND I WOULD HAVE TO PAY FOR IT. THIS TO ME IS NOT CORRECT. I BROUGHT THIS ISSUE UP MANY TIMES BEFORE THE CAR WENT OVER THE 100,000 AND THEY CLAIMED IT WAS BECAUSE THE CAR WAS OLD...I WOULD LIKE SOMEONE TO LOOK INTO THIS AND GET BACK TO ME SO I CAN HAVE THIS ISSUE FIXED.
Steering, Oct 28, 2017
IGNITION SWITCH WON'T TURN OFF WHILE THE CAR IS RUNNING
Steering, Electrical system, Aug 19, 2017
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE
Steering, Electrical system, Aug 2, 2017
KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE
Steering, Electrical system, Jul 17, 2017
"KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE."