2013 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 516 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Jetta model years with reports.
Of the 2013 reports, 12 involved a crash and 3 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Electrical system, ignition, anti-theft, control moduleAug 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Campaign 19V615000 on NHTSA.gov
Air bags, frontalAug 4, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Campaign 15V483000 on NHTSA.gov
Suspension, rearOct 20, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.
The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.
Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 14V656000 on NHTSA.gov
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
34 reports, newest first. Show all
Fuel/propulsion system, May 2, 2026
Driving vehicle on highway, vehicle lost engine power, no acceleration possible. Attempt to restart vehicle resulted in no start. Subsequent evaluation of fault revealed high pressure fuel pump failure.
Fuel/propulsion system, Feb 2, 2025
My car has 80,000 miles on it. The high pressure fuel pump sent metal shavings all through the entire system. Dealer quoted $9,000 to fix. This should have never happened. They said that the extended warranty from the diesel gate situation has expired and there’s nothing they can do. With the car only having 80,000 miles on it they should honor the warranty.
Fuel/propulsion system, Nov 6, 2024
Cp4 pump failed on car with 85,000 miles on it sending metal pieces throughout the fuel system causing damage and a $9,000 bill to fix a car worth $9,000 so it is essentially totaled.
Engine, Fuel/propulsion system, Sep 26, 2024
2013 Jetta TDI with 92k miles. I am the third owner of this car which has been regularly maintained since new with all service records, including a 2019 emissions modification per VW recall. I bought this vehicle less than a year ago. My son was driving to work when the car shut off without warning. He was able to restart it and park safely and had it towed home. After replacing the battery and a fuse, the car continued to show a code for the ECM Power Relay Load Circuit . We took it to the mechanic to have it inspected, and learned that the high pressure fuel pump had imploded and metal shavings were found throughout the entire fuel system. This is evidently a common and very costly issue that VW has an obligation to fix. They knowingly continue to use a defective part that is essentially a ticking time bomb without regard to the owners safety and the financial ramifications of the repair. All VW vehicles with this defect should be covered by VW, not just selected model years and models. This causes catastrophic damage and VW is completely negligent by not doing what is right by the customer. The VW dealer quoted a $9,000. repair and VW North America declined any assistance with the vehicle. The car is not worth that, and it would be absurd to pay out of pocket for the repair; especially since VW continues to use a defective designed HPFP that can eventually fail again. VW was selective in the model years that they recalled, but only after the parts failed. They should have applied the recall and repairs to ALL vehicles proactively. I now have a 2013 paperweight in my driveway. The reason I purchased this specific car was for the longevity that diesels are known for. What a shame that VW does not rectify the situation in lieu of the previous diesel scandal. I'll be going back to Volvo or Subaru, two companies that I have had great experiences with, both in safety and reliability. VW should do the right thing, but I guess that's of no importance anymore.
Power train, Engine, Fuel/propulsion system, Sep 21, 2024
UNCONTROLLED ACCELERATION As I was accelerating to enter traffic on the expressway the engine lost partial power. I reduced accelerator pressure, and then the engine seemed to recover. I then reapplied pressure to the accelerator, and it seemed normal but when I put in the clutch to shift, the engine accelerated beyond redline. I completed the shift, and car began to accelerate rapidly. I tapped the accelerator, and the acceleration stopped, and then after about 3 seconds it began to accelerate again. I attempted to reduce acceleration with brakes, but it was only partially effective. The only way to effectively reduce acceleration was to take the car out of gear. (thankfully this was a manual transmission) When I shifted into neutral, engine RPMs would exceed redline. The excessive RPMs ultimately destroyed the engine (Big bang, lots of smoke). In hindsight I would have turned the ignition off but did not think to at the time.. The safety implications are obvious. This event occurred without warning and under normal driving conditions. I suspect an engine sensor anomaly combined with computer software failure. (Maybe an RPM sensor?) Specific cause is unknown, and situation cannot be recreated since the engine has failed. The Diesel Particulate Filter warning light was on, and had been on for several weeks. It did not clear using the recommended remediation in the manual. The vehicle has not been inspected by the dealer or other interested parties, but is available for inspection. (This is one of the vehicles recalled for “diesel-gate” purchased from VW after reprogramming)
Fuel/propulsion system, Aug 28, 2024
2013 Jetta hybrid 80,00 miles on it driving on a highway suddenly rpm go lowered in the middle of highway loss power trying to maneuver to the side of the highway has to towed home now can't do reverse and lots of leaking fluid on the car take to the mechanic shop found out the transmission no working the mechanic shop said the probably my cars is in those car on recalled because they worked on those problems before
Fuel/propulsion system, Jun 12, 2024
High pressure fuel pump failed on a 2013 TDI diesel. Every other manufacturer was forced to recall / replace the Bosch CP4 hpfp , why was volkswagen's not recalled? The failure of this component stops the car on the interstate. VW offered a 10 year extended warranty while all other manufacturers recalled and replaced the pump. The failure mode is a slow degradation of the internal components becuase it is not designed properly for ultra low sulfur diesel in the united states. It's not acceptable to just extend the warranty on a component that is a ticking time bomb. The failure can be at 2,000 miles, or it can be at 200,000 miles, but it will fail due to the missed engineering specification on diesel fuel. These are very common failures continuing to happen with VW diesel cars and continuin to put people at risk for a known problem that was not properly addressed.
Other or unspecified, Engine, Fuel/propulsion system, Jul 22, 2023
Unknown system failure or component. Ever since I've bought the vehicle in I believe 2017 from EICH VW, it has consistently died while driving or idling. It also was "slamming on the brakes on its own" when the car would die. It jerks consistently as well. The latest out of hundreds of incidents, was yesterday, it stalled at a red light that had turned green, so I was stopped, I turned my hazards on immediately when it had stalled. The vehicle behind me went into the turn lane and the vehicle behind it was coming at me at 60+ mph as that was the speed limit on the road. There is NO warning as to when it will stall, almost never any dash light, maybe only once or twice a year. And it can go weeks or even months without incident and then go crazy for weeks or months straight. It stalling out has almost killed me and my son when trying to cross the highway to get to his dad's house, in that situation me and my at the time when I used to take that way he was 1/2 years old, and we were almost t boned by the oncoming traffic after it had stalled. I have taken it to some many certified dealers and "experts" and no one can tell me what is wrong. It has now gotten to the point where it is happening so often I'm scared to put my three year old in my car. This is a VERY COMMON issue Volkswagen knows about but won't acknowledge or do anything about, I did not know about it until after buying the car. There are no beforehand symptoms, there is no way to tell when it is going to happen, even the car is running perfectly fine before it happens. I know that service providers have been able to experience exactly what happens, but they may not remember as this has been going on for years and I'm not their only customer, and I don't even remember everywhere I've been to try and fix the problem. But it is something I have been publicly asking about and complaining about for years. My ex who works for Toyota, even experienced it when we first met, and we had to have my car towed.
Power train, Fuel/propulsion system, Apr 18, 2023
Driving on the interstate, my spouse stated that the car just lost power. Fortunately, he was able to pull off. But once he tried to start the car, it wouldn't do anything. The car was towed to my home. We took the car to the local VW dealer to have the recall completed. Since the car had to be towed there, we were told that we would have to pay $500 for a diagnostic before anything can be completed. I took the car to a local repairman and he stated that the fuel pump was bad. We replaced it and the battery. The car now will not start at all. We are getting an error of "hybrid system failure", "air bag failure", epc light is on and transmission warning. The car tries to start but will not.
Power train, Fuel/propulsion system, Mar 23, 2022
VW issued a recall (20E064000) for the transmission failing to engage though VW is claiming vehicles within the year range specified and with the exact same problem are not included in the recall. A quick search on complaints on Safercar.gov will show VW is not actually fixing this issue but pushing customers along saying they are not covered. This is a huge safety issue that VW is skirting around. I was told my car - within the years affects and with the same problem - is not included in this recall.
Service brakes, Fuel/propulsion system, Feb 18, 2022
The transmissions on the 2013-2016 Jetta Hybrids have an extremely high failure rate. These transmissions fail without warning and leave the car without propulsion and deactivate the regenerative brakes causing the car to behave erratically. VW issued a recall (19V866000) but are claiming owners within those model years with the exact same issues are "not covered". I have experienced this myself and you can find many many many examples on the complaints section of this website. VW issued a recall but is claiming everyones vin is not included.
Electrical system, Fuel/propulsion system, Dec 11, 2021
1. Fuel pump control module shorted out and electrical fuse was blown. 2. Yes, the part is available for inspection. 3. Vehicle completely shut off while driving on the road without any prior dashboard indicators or symptoms of something going wrong. 4. Part #1K0-906-093-J manufactured by Kuhnke a tier 1 supplier for VW. Fuel pump control module is mounted on top of gas tank area and was melted and shorted out, and a thorough inspection, and replacement was done by the VW dealer: Diehl Toyota/VW, Butler, PA. 5. This same issue was a recalled on 281,000 VW models as per NHTSA bulletin #20AE. VW recall #17V509000. 6. VW said my VIN is not included in the recall. But, it the exact same failure, part, and manufacturer of the part for VW/Audi. So WHY? is my VIN not included. It doesn't seem to be batch related, but a design defect. 7. Vehicle would not restart and could not be driven. It was flat-bedded to the dealer.
Power train, Other or unspecified, Fuel/propulsion system, Mar 29, 2021
ABOUT 2 DAYS AFTER HAVING MY FUEL INJECTORS REPLACED DUE TO A TOTAL LOSS OF POWER WHILE DRIVING/IN CONJUNCTION WITH MISFIRING, I GOT THE HYBRID LIGHT. IT WAS IN A RESIDENTIAL AREA. I NOTICED RPM'S AND CHARGE LEVELS WERE FLUCTUATING ALONG PRIOR TO LOSS OF POWER. TOTAL LOSS OF POWER AGAIN. SHUT OFF VEHICLE. WAITED A MINUTE. TURNED VEHICLE BACK ON THEN CONTINUED DRIVING. HAD ONE ADDITIONAL LOSS OF POWER BUT THE HYBRID LIGHT DIDN'T COME ON. THE TRANSMISSION INDICATOR SHOWED A WRENCH INSTEAD OF "D" THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE FAILED TO MOVE FORWARD DESPITE HEARING THE ENGINE REV.
Power train, Engine, Fuel/propulsion system, Aug 18, 2020
2013 VW JETTA HYBRID HAS CHECK ENGINE LIGHT COME ON AND GO OFF INTERMITTENTLY. CAR WAS TAKEN INTO VW DEALER TO EVALUATE. DEALER PROCEEDS TO SAY TRANSMISSION IS DEFECTIVE, CLUTCH WAS MALFUNCTION & OIL WAS LEAKING. ACCORDING TO A NEW RECALL IN 2/2020, VW MENTIONED THAT IF THE SOFTWARE RECALL WAS NOT ADDRESSED ISSUES WITH THE TRANSMISSION & CLUTCH COULD OCCUR. WHEN CAR WAS TAKEN AND EVALUATED IT WAS FOUND TO HAVE ALL OF THE POSSIBLE PROBLEMS LISTED WITH THIS RECALL
Power train, Engine, Fuel/propulsion system, Jul 23, 2020
ENGINE LIGHT CAME ON, RIGHT AFTER CAR WOULD NOT GO INTO GEAR AND CAR BECAME INOPERABLE. THE CONSUMER STATED WHILE DRIVING THE TRANSMISSION FAILED. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER ADVISED A RECALL WOULD SOON BE RELEASED AND TO WAIT UNTIL THEN FOR REPAIRS. THE VEHICLE WAS PARTIALLY REPAIRED. THE MANUFACTURER STATED ANY FURTHER REPAIRS WERE NOT INCLUDED IN THE RECALL. *JS
Power train, Engine, Fuel/propulsion system, Jan 15, 2020
HYBRID EMOTOR (ELECTRONIC TRACTION MOTOR ) FAILS AT 100K MILES . CAN CAUSE SUDDEN FAILURE AND FIRE. VW DOES NOT CONSIDER THIS PART AS PZEV AND DOES NOT FOLLOW CALIFORNIA PZEV LAW.
Electronic stability control (ESC), Engine, Fuel/propulsion system, Sep 7, 2019
THE ENGINE WILL SHUT OFF WHEN CAR IS IN TRAFFIC OR COMING TO STOP. ENGINE RPM WILL GO TO ZERO AND POWER STEERING AND POWER BRAKING IS LOST.
Electrical system, Engine, Fuel/propulsion system, Apr 12, 2019
ON DECEMBER 8, 2016 WE PURCHASED A 2013 VW JETTA HYBRID WITH EXTENDED WARRANTY. WITHIN 3 MONTHS IT WAS LOSING POWER, JUMPY AND NOT DRIVING CORRECTLY. THIS WAS FOR MY 16 YEAR OLD SON. IT WOULD LOSE COMPLETE POWER ON THE STREET. NOT IDEAL FOR A BRAND NEW DRIVER. TOWED IT TO DEALER, TOLD NEEDED NEW TRANSMISSION. FOUR WEEKS LATER WE FINALLY GOT CAR BACK. STILL NOTICED A JUMPY FEELING WHEN DRIVING BUT ASSUMED DEALER FIXED CORRECTLY. IN NOVEMBER 2017 SAME THING HAPPENED, LOSS OF POWER, JUMPY, NOT SAFE AT ALL. TOWED IN TO DEALER AGAIN AND THEY SAID VEHICLE NEEDED REPAIRS OF 12K AND NOT COVERED BY WARRANTY. I COULD NOT PAY THAT NOR COULD I NOT UNDERSTAND WHY IT WASN'T COVERED??? DEALER SAID CAR WAS UNDRIVEABLE AND THEY GAVE US 500.00. I STILL OWE 11K ON THE LOAN. PLEASE HELP, I AM JUST SICK ABOUT THE WAY I WAS TREATED AND THE DEBT I INCURRED FOR NO REASON. I REALLY FEEL LIKE THIS WAS A LEMON.
Engine, Fuel/propulsion system, Dec 26, 2018
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE APPROACHING A RED LIGHT, THE VEHICLE STALLED AND THE CHECK ENGINE AND GLOW PLUG WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO VOLKSWAGEN OF OCALA (5135 SW COLLEGE ROAD, OCALA, FL 34474) WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,890.
Power train, Fuel/propulsion system, Feb 27, 2018
RECEIVED A HYBRID SYSTEM ERROR ON 01/02/2018 WHILE DRIVING TO WORK JUST WITHIN MY NEIGHBORHOOD, THEN IT DISAPPEARED AND I NOTICED THE GAS MILEAGE WAS GETTING WAY OUT OF CONTROL (USUALLY GET 50/GAL, THEN GOT LESS THAN 30/GAL). I KNEW SOMETHING WAS OFF ESPECIALLY SINCE I HAVE BEEN ASKING THE DEALER TO CHECK THE TRANSMISSION AT 53K (HAD A PREVIOUS JETTA WITH TRANSMISSION ISSUES). AFTER KEEPING MY CAR FOR A MONTH, THE DEALER PUT IN A CLUTCH ONLY TO CALL BACK TO SAY THEY NOW NEEDED A FULL TRANSMISSION AND IT WOULD HAVE TO BE INSPECTED AND TESTED BY THE WARRANT COMPANY. ANOTHER 15 DAYS AND THE TRANSMISSION WAS FINALLY ADDED. THE TRANSMISSION HAS BEEN FIXED BUT THE GAS MILLAGE HAS NOT BEEN RESTORED. CALLED THE DEALER AND SAID THAT I AM BRINGING IT BACK AT THE END OF THE WEEK. AFTER HAVE BOTH A REGULAR 2009 AND A 2013 JETTA HYBRID WITH THE SAME ISSUE, I NO LONGER WANT ANYTHING TO DO WITH VW VEHICLES.
Electrical system, Fuel/propulsion system, Nov 5, 2017
"FUEL PUMP DEFECT". MY 2013 VW JETTA HAS BEEN RANDOMLY STALLING OUT IN MID COMMUTE WITHIN THE LAST FEW MONTHS. I WILL BE DRIVING AND THE VEHICLE JUST CUTS OFF AND I HAVE TO CRANK THE CAR BACK ON AND BEING MINDFUL OF ONGOING TRAFFIC. THIS IS INCREASING BECOMING AN ISSUE AS I INITIALLY THOUGHT IT WAS A RANDOM OCCURRENCE HOWEVER AS THIS HAS REPEATEDLY OCCURRED OUT OF NO WHERE WHEN I'M TRAVELING IN HEAVY TRAFFIC IT HAS BECOME VERY SCARY IN AN ACCIDENT OCCURING. I SAW THAT THERE IS A RECALL ON SELECT VW VEHICLES HOWEVER IT DOES NOT INCLUDE MY VEHICLE WHICH APPEARS SHOULD ALSO BE IMMEDIATELY INCLUDED AS THIS IS A SERIOUS SAFETY ISSUE WITH THIS VEHICLE.
Engine, Fuel/propulsion system, Oct 26, 2017
I PURCHASED MY 2013 JETTA ON END JUNE 2017 FOR 47 K MILES FROM HAYWARD CERTIFIED USED VEHICLE DEALERSHIP IN CALIFORNIA. COUPLE MONTHS AFTER THE PURCHASE, MY CAR START TO SHOW PROBLEMS WITH CAR STALLING. IT HAS BEEN FOUR TIME IN LESS THAN ONE MONTH TIME WHERE THE CAR COMPLETELY SHUT DOWN WHILE DRIVING FOR NO REASON. . THE FIRST TIME I WAS DRIVING ON THE FRONTAGE OF I-35 SOUTH, ON 50 MPH, IT SHUT DOWN OUT OF BLUE, I WAS LUCKILY ENOUGH TO BE ABLE TO PULL OVER AND PARK ON THE GRASS, I HAD TO TURN THE CAR OFF AND RETRY THE CAR AGAIN AND IT WORKED FINE. THE SECOND TIME I WAS DRIVING ON THE WEST WILLIAM CANNON DR ON WAY TO HOME, IT SHUT DOWN FOR NO REASON AGAIN ON 45 MPH, AGAIN I WAS CAPABLE TO PULL OVER, SHUT DOWN AND RESTART AGAIN, DID NOT WORK FOR 10 MINUTES THEN I TRIED AGAIN THEN IT WORKED. THIRD TIME I WAS ON WAY TO MY FRIEND HOME, AT THE STOPLIGHT I WAS PLANNING ON TAKE A LEFT TURN ON MY WAY TO LITTLE TEXAS LANE, AND IT SHUT DOWN FOR NO REASON, I HAD TO REACT FAST AND HOPING THAT IT WOULD START AGAIN IN ORDER TO NOT CAUSE TRAFFIC, IT WORKED FINE AGAIN. THE FOURTH TIME I WAS DRIVING 70 MPH ON HIGHWAY OF I35 SOUTH, IT SUDDENLY SHUT DOWN AGAIN AND I HAD TO BE VERY CAREFUL TO SLOWLY PULL OVER TO THE SIDE WITH NO POWER IN THE ENGINE AND LUCKILY THERE WAS NOT MUCH OF CARS AT THAT TIME. I WAS VERY LUCKY, BECAUSE I COULD EASILY BEING IN AN ACCIDENT. I HAVE CONTACTED THE DEALERSHIP IN AUSTIN WHERE I WAS LOCATED AT THAT TIME, THEY COULD NOT FIND ANYTHING. IT IS FRUSTRATED BECAUSE I DO NOT KNOW WHAT TO DO AND I NEED TO RETURN TO CALIFORNIA AND I DO NOT FEEL SAFE DRIVING WITH THIS CAR AT ALL BECAUSE OF MY SAFETY.
Fuel/propulsion system, Aug 25, 2017
FUEL SYSTEM FAILED CAUSING METAL SHAVINGS TO GO THROUGHOUT THE FUEL SYSTEM. ENTIRE FUEL SYSTEM HAD TO BE REPLACED.
Fuel/propulsion system, Dec 17, 2016
WHILE DRIVING UP HILL ON A CITY STREET TRAVELING AT 40 MILES PER HOUR THE ENGINE LOST POWER. FORTUNATELY TRAFFIC WAS LIGHT AT THE TIME AND I WAS ABLE TO GET TO THE SIDE OF THE ROAD BEFORE THE ENGINE LOST ALL POWER AND LATER WOULD NOT RESTART.. IF THIS WAS ON THE HIGHWAY, I WOULD HAVE BEEN DISABLED IN TRAFFIC LANES CREATING A HAZARD FOR MYSELF AND OTHERS. VARIOUS WARNING LIGHTS CAME ON AT THE TIME THE ENGINE LOST POWER. I LATER FOUND OUT THE PROBLEM WAS A 'CATASTROPHIC' HIGH PRESSURE FUEL PUMP FAILURE. THIS IS A KNOWN PROBLEM FOR WHICH VOLKSWAGEN HAS BLAMED ON INCORRECT OR POOR FUEL. THIS WAS NOT THE CAUSE THE PUMP FAILURE IN MY VEHICLE AND POINTS TO PROBLEMS WITH THE PART ITSELF. I LEARNED THAT VOLKSWAGEN PROVIDED AN EXTENDED WARRANTY FOR HIGH PRESSURE FUEL PUMPS, BUT ONLY UP TO THE 2012 MODEL YEAR. (MY VEHICLE IS A 2013 MODEL.) MY VEHICLE HAD 70,657 MILES ON IT AT THE TIME THE PROBLEM OCCURRED.
Fuel/propulsion system, Sep 29, 2016
LEFT MY HOUSE TO GO TO THE GROCERY STORE. GROCERY STORE IS ABOUT 3 MILES FROM MY HOUSE. WAS THEREFORE MAYBE 15 MINUTES, THEN WENT ACROSS THE STREET TO BUY LUNCH. PARKED CAR OUTSIDE RESTAURANT, AND WAS TAKING MY FOOD TO GO. GOT BACK TO MY CAR ABOUT 5 MINUTES LATER TO HEAD BACK HOME. ABOUT 5 MINUTES AFTER LEAVING RESTAURANT I WAS CROSSING BUSY INTERSECTION WHEN MY GLOW PLUG LIGHT CAME ON, WITHIN IN MINUTE MY CAR HAD COMPLETELY STALLED OUT AND DID NOT COME BACK ON. CAR WAS TOWED TO VW DEALERSHIP AND I WAS TOLD MY HIGH PRESSURE FUEL SYSTEM HAD EXPLODED AND EVERYTHING HAS TO BE REPLACED. THE REPAIR ESTIMATE I WAS GIVEN IS FOR $6,374.48.