2013 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 516 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Jetta model years with reports.
Of the 2013 reports, 12 involved a crash and 3 involved a fire. 10 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Electrical system, ignition, anti-theft, control moduleAug 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Campaign 19V615000 on NHTSA.gov
Air bags, frontalAug 4, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Campaign 15V483000 on NHTSA.gov
Suspension, rearOct 20, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.
The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.
Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 14V656000 on NHTSA.gov
Engine and engine cooling, engineMar 7, 2014
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
Campaign 14E007000 on NHTSA.gov
Representative owner complaints: power train
140 reports, newest first. Show all
Power train, Other or unspecified, Dec 8, 2025
I am submitting this complaint regarding Safety Recall 34J6, which is listed as INCOMPLETE for my 2013 Volkswagen Jetta Hybrid. I brought my vehicle to Volkswagen of Murfreesboro, Tennessee to have this recall performed. The dealership refused to complete the repair, claiming it was “too old” — a statement that is factually and legally incorrect. Federal law and NHTSA regulations require manufacturers and their dealerships to repair open safety recalls at no cost, with no expiration. The dealership’s refusal is a direct violation of these requirements and represents a serious safety risk to me and potentially to other drivers. I have already contacted Volkswagen Customer CARE, but the dealership has refused to perform the recall despite clear evidence that it remains open. Their inaction demonstrates noncompliance with federal safety regulations and unlawful denial of a mandated repair. I request that NHTSA investigate Volkswagen of Murfreesboro for refusal to perform a federally required recall, ensure that my vehicle receives the required repair immediately, and take appropriate enforcement action to prevent further violations. This behavior is unacceptable and poses a significant public safety risk.
Power train, Dec 2, 2025
While driving the vehicle at about 20mph about a week ago, the check hybrid light began flashing. After stopping and restarting the vehicle, the check engine light came on. The vehicle has been diagnosed at a Volkswagen dealership service center as leaking hydraulic fluid from the transmission mechatronics control unit and needing a new transmission and hydraulic pump. This vehicle is not included on the Safety Recall Code: 34J6.
Power train, Electrical system, Dec 17, 2024
The contact owns a 2013 Volkswagen Jetta. The contact stated that the vehicle was taken to the dealer, where the compliance recall Campaign Number: 3M02 was completed. The contact stated that while attempting to remove the key from the ignition switch while the vehicle was in drive(D), the key came out smoothly. Additionally, the contact stated upon starting the vehicle and entering the key in the ignition switch, the Electronic Power Control (EPC) and the check engine warning lights illuminated. The contact stated that the recall failed to fix the failure. The dealer was notified of the failure and informed the contact that a fee would be charged for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 55,000.
Power train, Nov 5, 2024
Vehicle can be shut off even when gear shifter is not in P position.
Power train, Engine, Fuel/propulsion system, Sep 21, 2024
UNCONTROLLED ACCELERATION As I was accelerating to enter traffic on the expressway the engine lost partial power. I reduced accelerator pressure, and then the engine seemed to recover. I then reapplied pressure to the accelerator, and it seemed normal but when I put in the clutch to shift, the engine accelerated beyond redline. I completed the shift, and car began to accelerate rapidly. I tapped the accelerator, and the acceleration stopped, and then after about 3 seconds it began to accelerate again. I attempted to reduce acceleration with brakes, but it was only partially effective. The only way to effectively reduce acceleration was to take the car out of gear. (thankfully this was a manual transmission) When I shifted into neutral, engine RPMs would exceed redline. The excessive RPMs ultimately destroyed the engine (Big bang, lots of smoke). In hindsight I would have turned the ignition off but did not think to at the time.. The safety implications are obvious. This event occurred without warning and under normal driving conditions. I suspect an engine sensor anomaly combined with computer software failure. (Maybe an RPM sensor?) Specific cause is unknown, and situation cannot be recreated since the engine has failed. The Diesel Particulate Filter warning light was on, and had been on for several weeks. It did not clear using the recommended remediation in the manual. The vehicle has not been inspected by the dealer or other interested parties, but is available for inspection. (This is one of the vehicles recalled for “diesel-gate” purchased from VW after reprogramming)
Suspension, Power train, Engine, Jun 25, 2024
Unknown
Power train, May 24, 2024
I bought a 2013 VW Jetta Hybrid in 2015 from a VW dealer with ~15,000 miles on it. Question #1: In December 2017, the power train system/transmission failed and my car lost power and I was unable to drive it. Now, in May 2024, the transmission is failing again and VW had stated that it needs to be replaced for a second time, and they quoted me roughly $10,000 for the repair. Question #2: VW issued a safety recall that mentions "hairline cracks in the transmission gearbox which can cause a decrease in oil pressure" which, in turn, "can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of crash." (In the last month, VW has denied any recalls associated with my VIN. However, I attached a document issued from USAA that states that my VIN could be associated with 8 different safety-related recalls. The first on the list of these recalls is related to vehicles with the same year, make, and model as mine that are equipped with a DQ200 7-speed DSG Automatic Transmission. The NHTSA ID for this recall is 19V866000.) Question #3: In 2017, the first time I had a power train system issue, the car was towed to the nearest VW dealer, and I had the transmission replaced there. (Documentation of repair attached.) In 2024, I received a full diagnostic that includes the transmission needing to be replaced for a second time. Question #4: The vehicle/issue has been inspected by a certified VW Dealer. Question #5: I took my car to the same dealer that replaced the transmission in 2017. In May of 2024, I took my car to VW right after 5 warning lights appeared on my dashboard all at once (steering system, airbag, traction control, ABS, and tire pressure; photo attached) The service department at the VW dealer conducted a full diagnostic and said that I need to replace the transmission for a second time.
Power train, Electrical system, Engine, Mar 21, 2024
There is an open recall on 2013 Volkswagen Jetta hybrid for known electrical and power train issues. My car was purchased last year and kept up on in maintenance . I have had it in the shop multiple times for checks due to the lights on my dashboard all going off. Nothing was found until recently the hybrid and engine light turned on out of no where and the cause was the clutch failing which is one of the known recalls. My VIN Isn’t listed under this recall and I have been in contact with Volkswagen and they are refusing to help even thought it’s a known issue with this years make and model. The car is unsafe to drive and could likely result in an accident due to the behavior of the car from these issues. The car will randomly buck when driving and when coming to a complete stop and trying to accelerate it will buck as well. I did add the open recalls on this car that are alike to my issues. There are also 4 other open recalls on this years make and model. I don’t have an exact date when the issues start I could look through my paper work but I put down 11/11 as they have been happening for awhile now
Power train, Electrical system, Other or unspecified, Mar 11, 2024
Vehicle on several occasions lost power while driving causing me to coast to the side of the road. After stopping and placing car in park, tried to restart vehicle and started up with no lights on dashboard as to this issue. Took car to VW dealer and was told they would complete the recall work to fix the powertrain issues of gearbox fluid leaking causing corrosion and leaks into transmission. Received call from dealership who stated transmission was totally damaged and replacement was $11,000.00. I went to the dealership to discuss and was told they had no specific information as to the codes received when they ran the diagnostic. They also stated they did not fix the recall and had no reason for not fixing recall other than the cost to replace the transmission was not worth it based on value of car. I strongly believe that the recall issue is the reason for any damage to the transmission as they are directly related. I have researched on-line and there are a lot of individuals with the same issue and the same responses from VW not wanting to acknowledge the recall issue and the direct relation to any transmission issues. I have driven this car and there has been issues with the automatic transmission shifting gears. I believe the cost (parts and labor) to repair the actual recall issue is the driving decision to tell customers that the transmission is bad. One post actual had a customer trade in his Jetta at the VW dealer for a VW Passat and was only given $150.00 trade-in allowance. Later the individual searched their car by VIN and found the car was for sale. VW should be required to completely fix the recall and related transmission issues and/or purchase back these vehicles at a negotiated price. I am the original owner of this car and it only has 127,000 miles. This is only about 10,000 miles per year. Please look into similar reports of these issues by others. VW also stopped production of this car knowing the defects that would occur or were occurring.
Power train, Feb 9, 2024
The car has 39k miles on it and needs a new transmission. When at stop lights it cycles back and forth from the engine to electric. Sometimes the vehicle jolts forward for some reason unbeknownst to me. Close call running into the vehicle ahead of me. Then other times it is so sluggish and hardly wants to take off from a stop. It makes a clunking noise at slower speeds. It was diagnosed and has a hairline crack within the transmission electronic gearbox which is causing an internal transmission oil leak and a decrease in oil pressure. I did some research and my car is diagnosed with the same “exact” issue in a recall yet my VIN says it’s not affected. It’s very well affected. This issue needs addressed before a tragic accident occurs. No well cared for vehicle after 39k miles should need a new transmission. I don’t have the documentation at the moment. My vehicle is still sitting at the shop. I will upload documents upon receiving them.
Power train, Electrical system, Service brakes, Jan 22, 2024
I would assume the issue had something to do with the power train. 2 days after i had bought the car my wife and i were on our way to the gym and we had just came to a complete stop. Upon entering the highway the car would no longer accelerate no matter how much pressure was put on the accelerator pedal. The engine light also came on. Luckily there were no cars behind me and I was able to pull over with the car moving on its own. This is really dangerous. This has happened to me multiple times. I have taken it back to the dealership i had bought the car from and they have a private mechanic that solely works for the company. He has scanned for any codes and has told me no codes are populating so he’s not sure why the engine light is still on. It was taken to a VW dealership and the vehicle will no longer start. There was an electrical issue at some point and now might be a transmission issue along with other things.
Power train, Jan 17, 2024
This is a common problem with the 2013 vw hybrid Jetta. The dealership charged me $300 and told me I needed to just replace my transmission because the mechtronic unit has cracks in it. No mention of a recall. Here is a description of my issue (found online), to the letter: Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a decrease in oil pressure. This can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of a crash.
Power train, Jan 11, 2024
HYDRAULIC FLUID FOR CLUTCH ACTUATOR LEAKING AT CONNECTION FROM REAR MAIN SEAL TO ELECTRIC DRIVE MOTOR.
Power train, Nov 30, 2023
Dsg unit with hairline crack and fluid leakage just like known recall for this vehicle but mine isn’t covered for some reason
Power train, Electrical system, Engine, Nov 26, 2023
My vehicle has the Mechatronic failure that the recall is open for some 13’ Jetta hybrids but I don’t have an open recall for it. The car would start shutting on and off constantly at stop lights instead of staying off running soley on battery power. The error codes are pointing to a failure to maintain fluid pressure inside the mechatronics unit. The mechatronics unit is included in a VW recall from June 2021. There was a design flaw in the housing that caused transmission fluid to lead out under pressure. My vehicle should be included in the recall but since I don’t have an open recall for this to my vehicle I can’t get it fixed and repairs are to expensive for something VW should own up for this mistake but they won’t repair it.
Power train, Oct 8, 2023
July 2021, (roughly 80,000 miles) vehicle had sudden loss of drive power to motor while driving approximately 30mph and related warning lights came on, leading to Recall Repair in July 2021. Transmission electronic gearbox (mechatronic unit) and transmission accumulator housing replaced by VW Dealer. Car exhibited some shuddering at low speeds and occasional lurching forward from a stop after recall repair - dealer said this is normal behavior and to ignore. Transmission has total failure on October 4, 2023 (roughly 100,000 miles), only 20,000 miles after recall. Vehicle owner experienced the same sudden loss of drive power while driving in a parking lot with the same indicator lights as in July 2021. Car was towed to same dealer. Dealer states transmission problem is not related to recalled parts, but vehicle owner suspects replaced parts from the recall may have also been faulty, as there is not a permanent fix for the recall issue, just replacement of parts. Dealer estimate is $8,500 for a new transmission and $2,500 for labor, more than the total value of the car.
Power train, Sep 16, 2023
The Jetta hybrid relies on a control unit, called the "mechatronic unit" to decouple the gasoline engine from the transmission. This, in turn, transfers propulsion to the electric motor, inside the transmission housing. The "mechatronic" is a highly specialized component, the "brains" of the Jetta's hybrid powertrain, and, therefore, can only be found in the Jetta hybrid. -market sales data says that a scant 8,515 Jetta hybrids were manufactured across model years 2013 - 2016. -an open NHTSA safety recall, 34j6, has been applied to a cross section of the total 8,515 Jetta hybrids produced. -per recall 34j6, exactly 2,149 Jetta hybrids have been included by VIN# in this recall. -safety recall 34j6 specifically addresses the "mechatronic accumulator housing". -recall description: hairline cracks may develop in the accumulator housing of the transmission (mechatronic unit), leaking and leading to insufficient transmission oil pressure. If this happens, the transmission warning light will illuminate in the instrument panel. If the warning light is ignored and the vehicle is driven, the clutch may not engage. There could be a sudden loss of power to the wheels, potentially leading to a vehicle crash.
Power train, Aug 3, 2023
At 80k, the DSG transmission failed and at my expense paid to get a NEW transmission installed. Today, at 155k, the NEW replaced transmission failed again. So every 75K, the transmission fails with the following: Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a decrease in oil pressure. Transmission can not be fixed and must be replaced. Cost for a new transmission is over $8k.
Power train, Other or unspecified, Engine, Jun 26, 2023
I purchased vehicle 12/06/2022 and day after purchase check engine light went off. Took it back to dealer ASH Auto and they stated they fixed it. 2 Months later check engine light again. Got a diagnostic test and codes were TBI Base Gasket, P01106 Manifold and 01314-013 Engine control module. Now one week ago dropping off daughter to work down the street and when pulled into garage my vehicle will not go I to park. Only neutral, reverse and drive work. Have to keep car in neutral with emergency brake to keep parked.
Power train, Apr 29, 2023
When coming to a stop, a wrench appeared where the gear indicator was, and a service hybrid system message appeared. When attempting to accelerate after stopping, the vehicle did not move. After turning the car off and back on it was able to move again. This has occured on multiple occasions.
Power train, Fuel/propulsion system, Apr 18, 2023
Driving on the interstate, my spouse stated that the car just lost power. Fortunately, he was able to pull off. But once he tried to start the car, it wouldn't do anything. The car was towed to my home. We took the car to the local VW dealer to have the recall completed. Since the car had to be towed there, we were told that we would have to pay $500 for a diagnostic before anything can be completed. I took the car to a local repairman and he stated that the fuel pump was bad. We replaced it and the battery. The car now will not start at all. We are getting an error of "hybrid system failure", "air bag failure", epc light is on and transmission warning. The car tries to start but will not.
Power train, Feb 9, 2023
The car would turn on for 2 seconds and turn off for 2 second in a continuous cycle when stationary. The car is available for inspection upon request. Yes the problem has been confirmed by Heritage Volkswagen and they updated the software recall...but the damage is already beyond repair. $10,000 to repair. There were not any warning lamps, messages, just the above symptoms. This started about 5 days ago. Took it to a local auto shop and they said there was an EV when the performed the diagnostics. Would have to take it to the dealership to get it fixed. That day I made an appointment with the dealership for the following morning at 7:30 a.m.
Power train, Electrical system, Air bags, Dec 11, 2022
Vehicle would not shift, OBD2 code P037B "stuck in gear 6." Vehicle towed to a auto mechanic that said they spoke with VW dealer and confirmed it was a crack in the transmission and was undriveable. I have contacted VW who have said there are recalls for many transmissions of this Jetta but not for my VIN. I have also had issues with the clock spring (replaced) and an air bag sensor (malfunction light still on) and now the transmission. There are recalls for Hybrid Jettas of this year but apparently not for my VIN. It seems like a large coincidence and feels like it should be investigated, especially considering the other issues VW was investigated for at this time of production.
Power train, Nov 5, 2022
Transmision slips into neutral, stopping car in traffic, other jetta hybrids fall under recall for same reason, it also leaks fluid from Transmission
Power train, Aug 27, 2022
This is a hybrid car and the power train at low rpm’s should transfer the fuel source from gas to battery. This function should occur in a stop position as well. The car now shifts in and out of battery power source and hesitates severely from a stop position. It sounds very much like the recall of over 25% of these vehicles for the mechtronic issues. My car was not included in the recall but I believe this is the same or similar dangerous issue. I have communicate that with VWoA with no results.