2014 Volkswagen Jetta
Problems, recalls and owner-reported issues
Engine is the leading concern among 386 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Jetta model years with reports.
Of the 2014 reports, 20 involved a crash and 2 involved a fire. 18 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Electrical system, ignition, anti-theft, control moduleAug 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Campaign 19V615000 on NHTSA.gov
Air bags, frontalAug 4, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Campaign 15V483000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, fuel railJan 23, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment.
A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.
Campaign 15V028000 on NHTSA.gov
Power train, automatic transmission, cooling unit and linesApr 15, 2014
Volkswagen of America, Inc. (Volkswagen) is recalling certain model year 2014 Jetta, Beetle, Beetle Convertible, and Passat vehicles equipped with a 1.8T engine and torque converter automatic transmission. In the affected vehicles, the O-ring seals between the oil cooler and the transmission may leak fluid.
The leaking transmission fluid could contact a hot surface and result in a vehicle fire.
Volkswagen will notify owners, and dealers will replace the O-ring seals in the transmission oil cooler, free of charge. The recall is expected to begin on April 16, 2014. Owners may contact Volkswagen at 1-800-822-8987. Volkswagen's number for this recall is 38B9/9V.
Campaign 14V182000 on NHTSA.gov
Representative owner complaints: power train
73 reports, newest first. Show all
Power train, Oct 17, 2021
The transmission in my 2014 Jetta HYBRID has failed. The vehicle has only 52,315 miles on it. I believe Volks Wagon has a serious problem with the transmissions in a number transmission recall. VW's Customer Care and corporate office offer no explanation or help. A friend had the same thing happen to her VW - low miles - total transmission failure. She paid $6000.00 for a new transmission with a 1 of models it makes. I have had the car serviced at all the recommended mileage intervals at the dealership where I purchased it - the last time about 6 weeks before it broke down. Their multipoint inspection didn't have any issues with the transmission on it. VW's TDI models had a major year warranty and 13 months later that transmission also failed. My car is at the dealership and they're awaiting my decision on repairing it. The cost to do so is $9033.55 probably more than my friend's because mine is a HYBRID. The HYBRID system in my car has an 8 year warranty on it and I realize that the transmission is not the total hybrid system but it does connect to the braking system in hybrids. I guess what I'm saying is that there is something inherently wrong with Volkswagen's transmissions and they need to fess up and replace them at no cost. I purchased their product in good faith believing in legendary German engineering and have been sorely disappointed. The cost of this repair is almost 1/3 of what I paid for the car and my friend's experience has me doubting repairing it. My car is at Heritage VW in Union City, Georgia for inspection. VW has a policy that independent repair places must get a certification on each vehicle for each repair in order to purchase genuine VW parts. The cost of doing this is prohibitive so independent transmission facilities won't do the work. They're monopolizing the repairs to VW's. IF MORE PEOPLE KNEW THIS I DON'T THINK VW WOULD SELL VERY MANY VEHICLES IN THE UNITED STATES IN THE FUTURE. Please help if you can. Thank you.
Power train, Apr 27, 2021
IN EARLY APRIL, MY 2014 JETTA STARTED EXPERIENCING JERKING INTO GEAR WHILE DRIVING OCCASIONALLY. IT APPEARED THAT INCLINES OR ACCELERATION (EVEN THOUGH BOTH WERE GENTLE) WERE THE CULPRIT. SO I TRIED TO DRIVE THE CAR EVEN GENTLER THAN I ALREADY AM. ON APRIL 16, HOWEVER, THE CAR ALMOST COMPLETELY STALLED ON A BUSY 75 MPH HIGHWAY MULTIPLE TIMES. AS SUCH, I WAS DRIVING AT 20MPH IN CASE IT WAS SUDDEN ACCELERATION AND SPEED THAT WAS THE CULPRIT. I COULDN'T DRIVE ANY FASTER. AS YOU CAN IMAGINE, THIS MAKES FOR AN EXTREMELY DANGEROUS SITUATION. SO THIS IS HAPPENING EVERY TIME I ACCELERATE FOR THE NEXT FEW WEEKS. I BITE THE BULLET AND DRIVE ON THE RIGHT LANE AT VERY SLOW SPEEDS ON THE FREEWAY, BECAUSE I DON'T HAVE ANY OTHER FORM OF TRANSPORTATION. I TAKE IT TO AAMCO ON APRIL 20TH, AND THE MECHANICS THERE ARE ALL TERRIBLY SLICK AND SLEAZY. THEY [XXX] ME AND ESSENTIALLY WANT TO CHARGE ME $4000 TO FIX THE TORQUE CONVERTER/TRANSMISSION. WHICH IS COMPLETELY RIDICULOUS, BECAUSE ACCORDING TO KBB MY CAR COULDN'T BE WORTH MORE THAN $2K. NOW, I'VE TAKEN MY JETTA TO BE RECALLED FOR TWO SEPARATE ISSUES (THE SPECIFICS I FORGET) OVER THE PAST TWO YEARS. NEVER HAS VW EVER MENTIONED THERE WAS A PROBLEM WITH 2014 TRANSMISSION/POWER TRAINS. UPON DOING RESEARCH, THERE ARE HEAPS OF FOLKS EXPERIENCING THE SAME ISSUE AS ME. SOME ARE ELIGIBLE FOR RECALL, SOME ARE NOT. THIS IS ALL DEPENDENT ON VIN. NOW, I CALL MY LOCAL DEALERSHIP AND THEY SAY MY VIN ISN'T ELIGIBLE FOR RECALL. HOWEVER, I DISAGREE. THE PROBLEMS THAT ARE PLAGUING MY JETTA ARE THE EXACT SAME SYMPTOMS LISTED ON THEIR WEBSITE - BASICALLY THAT THE TRANSMISSION IS FAULTY. THE O-RING SEALS ARE CLEARLY LEAKING FLUID, WHICH IS IN TURN COMING IN CONTACT WITH MY HOT ENGINE. MY CAR OVERHEATS AND SMOKES, AND TOTALLY STALLS. I THINK THAT DESPITE WHAT THE DEALERSHIP SAYS, MY JETTA IS ELIGIBLE FOR THIS RECALL. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Power train, Electrical system, Other or unspecified, Mar 19, 2021
I HAD 38C4 RECALL FIXED ON MY CAR ON 1/14/20. PRIOR TO THAT I DID SOME ELECTRONIC ISSUES FIXED. RECENTLY I PARKED MY CAR AND IT WOULD NOT GO IN REVERSE. I GOT OUT OF PARKING SPOT AND WAS ABLE TO DRIVE FWD. I WAS ON MY WAY BACK TO WORK WITH MY COWORKERS AND MY CAR JUST SUDDENLY DIED. I RESTARTED IT AND IT WENT A SMALL WAY FURTHER AND DIED AGAIN. I HAD IT TOWED TO GALPIN VW, IN WEST HILLS, CA. THEY SAID THE COMPUTER READ THAT IT NEEDS A NEW GEARBOX. I BELIEVE MY VEHICLE HAS BEEN PART OF A COUPLE RECALLS BUT HASN'T BEEN FLAGGED. ONE OF THE RECALLS ENDED WITH PRODUCTION DATE 10/2013 AND MINE WAS MANUFACTURED 11/2013. THAT MIGHT HAVE BEEN 34F6/4V. NOT SURE. MY CAR DIED BEFORE THE FIX FOR 38C4 ALSO. I WAS ON A BUSY STREET AND COULD HAVE GOT MYSELF AND MY COWORKERS KILLED. I TRIED TO SPEAK WITH VW CUSTOMER CARE, WITH JENNIFER WHO SAID AFTER SPEAKING WITH SUPERIORS THERE WAS NOTHING SHE COULD DO. MY CAR ONLY HAS ABOUT 62,000 MILES. I NEED HELP WITH THIS.
Power train, Mar 6, 2021
THE CAR STARTED TO SPUTTER AS YOU PRESS THE GAS. IT STALLS AND THEN PULLS BACK, NOT ALLOWING A SMOOTH DRIVE. IT ALMOST CAUSED AN ACCIDENT AT AN INTERSECTION AFTER DRIVING THROUGH A STOP SIGN. IT IS ALMOST AS IF THE BATTERY AND THE CAR ARE FIGHTING TO SEE WHICH MECHANISM DRIVES THE CAR AND THEN THE BATTERY DOES NOT ENGAGE. THE TRANSMISSION WAS STATED THAT IT NEEDED TO BE REPLACED DUE TO THE ISSUE. THIS CAR HAS HAD ANOTHER RECALL FOR FAULTY TRANSMISSION PARTS.
Power train, Feb 17, 2021
IN THE PROCESS OF DIAGNOSING A TRANSMISSIONS ISSUE FOR A 2014 VW JETTA TDI WITH A DSG TRANSMISSION; THIS CAR WAS RECALLED AS PART OF DIESEL-GATE AND RESOLD AFTER MODIFICATIONS. WE ARE FINDING THE TRANSMISSION CODE RELATED TO THIS VEHICLE IS NOT BEING FOUND IN ANY DATABASE RELATED TO THIS RECALL AND THE RELATED FIRMWARE FOR THE TRANSMISSION IS NOT PART OF THE COC APPLICATION. WE ARE NOT AWARE OF ANY FOREIGN OBJECT DAMAGE PRIOR TO PURCHASING THIS VEHICLE.
Power train, Feb 3, 2021
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, HE NOTICED OIL WAS LEAKING FROM VEHICLE. THE VEHICLE WAS TAKEN TO RITCHEY AUTOMOTIVE (5320 I-55 NORTH JACKSON, MS 39211, (888-698-7459) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION OIL COOLER O-RING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Power train, Engine, Jan 19, 2021
AS I WAS ACCELERATING ONTO THE HIGHWAY ON-RAMP, MY CAR MADE A LOUD CRACKING SOUND AND SMOKE IMMEDIATELY BEGAN TO COME OUT OF FROM UNDER THE HOOD OF MY CAR. I WAS UNABLE TO ACCELERATE AND I STEERED THE CAR TO THE HIGHWAY SHOULDER. ALL THE SERVICE AND WARNING LIGHTS ON MY VEHICLE WERE NOW ON. I IMMEDIATELY TURNED OFF MY VEHICLE. AFTER WAITING A FEW MINUTES FOR THE SMOKE TO DISSIPATE, I OPENED THE HOOD AND NOTED OIL ON THE FLOOR. UPON FURTHER INSPECTION, IT BECAME CLEAR THAT THERE WAS A LARGE CRACK/HOLE IN THE ENGINE BLOCK WHICH APPEARS TO HAVE BEEN CAUSED BY A BLOWN PISTON. MY VEHICLE HAD APPROXIMATELY 63,000 MILES AND HAD JUST RECEIVED AN OIL CHANGE 5 DAYS PRIOR. THIS CAUSED ME TO FILE A CLAIM WITH THE COMPANY THAT PROVIDED THE OIL CHANGE. PER THE REPORT ATTACHED, THE COMPANY'S INSURANCE INSPECTOR DETERMINED THAT THE ENGINE FAILURE WAS NOT A RESULT OF THE OIL CHANGE. SEE INSPECTOR'S REPORT AND PICTURES ATTACHED, WITH PERSONAL INFORMATION REDACTED. THE VEHICLE IS CURRENTLY NOT FUNCTIONAL. BASED ON ADDITIONAL RESEARCH, THIS I BELIEVE THIS MAY BE A RESULT OF A TIMING CHAIN ISSUE THAT AFFECTS A VARIETY OF VW MODELS. HOWEVER, BASED ON VIN LOOKUP AND DISCUSSION WITH VW CUSTOMER CARE, MY VIN HAS NOT YET BEEN DETERMINED TO BE COVERED UNDER THE TIMING CHAIN EXTENDED WARRANTY STIPULATED IN BULLETIN VWP-18-07.
Power train, Nov 28, 2020
THE VEHICLE FAILED TO MOVE AFTER ENTERING INTO GEAR BOTH REVERSE AND DRIVE. IT WAS REPAIRED BY A VW DEALERSHIP AND A YEAR LATER THE SAME PROBLEM HAS OCCURRED. BASED ON PREVIOUS RESEARCH IT APPEARS IT MAY BE PART OF A RECALL DUE TO TRANSMISSION ISSUES. HAD TO PAY OVER $7,000 FOR THE REPAIR
Power train, Electrical system, Engine, Sep 13, 2020
CRANK CAR CUT OFF LIKE IM OUT OF GAS... WIRING IS BAD POWERTRAIN AS WELL DUE TO CODE P0341 SENSOR
Power train, Aug 9, 2020
WHEN ACCELERATING OR DECELERATING, THE VEHICLE BUCKS FORWARD OR HESITATES. THIS HAPPENS AT LIGHTS AND STOP SIGN. THE CAR WAS BOUGHT CERTIFIED USED THE WARRANT WAS UP IN JANUARY 2019 AND/OR 60,000 MILES. THE PROBLEM STARTED IN MAY 2019 WITH 60264 MILES. LOCAL DEALER TOLD US THAT CLUTCH 1 AND 2 REACHED THEIR TOLERANCE CALL CORPORATE AND ASK FOR A GOOD FAITH REPAIR. CORPORATE TOLD US TO GET IN TOUCH DEALER WHERE CAR WAS BOUGHT AND ASK THEM FOR A GOOD FAITH REPAIR. SELLER WHERE WE PURCHASED IT TOLD US CORPORATE NEEDED TO AUTHORIZE A GOOD FAITH REPAIR. BUCKING AND HESITATION COULD CAUSE COLLISION.
Power train, Other or unspecified, Jul 14, 2020
I HAVE HAD MY VEHICLE FOR LESS THAN TWO MONTHS. FIRST MY BATTERY DIED ON ME SO I REPLACED IT BUT ODDLY BEFORE THAT I NOTICED WHEN I WOULD TURN ON MY CAR I HAD TO TURN THE STEERING WHEEL IN A CERTAIN DIRECTION OR SHAKE IT AND WHEN TURNING IT OFF I WOULD HAVE TO TRY SEVERAL TIMES BEFORE IT WOULD ACTUALLY TURN OFF. SO TODAY I GOT HOME FROM WORK AND IT JUST WOULDNT TURN OFF AT ALL AFTER CALLING THE DEALERSHIP AND THEM TELLING ME TO PUT IT FIRST GEAR AND RAM IT INTO BRAKE A FEW TIMES IT SHOULD WORK BUT BUT AFTER 20-30 TIMES RAMING MY GEAR INTO PARK NO SUCCESS. I DONT LIVE IN THE BEST NEIGHBOR HOOD SO THE DEALERSHIP SUGGESTED LEAVING IT ON AND BRING IT IN THE MORNING FINALLY I GAVE UP AND JUST ABOUT TO WALK IN THE HOUSE MY HUSBAND GAVE IT ONE MORE TRY AND IT TURNED BUT SCARED TO TURN IT BACK ON AND IM CONCERNED IT WILL LOCK PERMENATLY AND JUST LIKE OTHERS I HAVE TO WORK TO KEEP THIS CAR IF I CANT TURN IT OFF WHAT DO NOT ONLY ME BUT OTHERS IN THIS SITUATION DO??????
Power train, Electrical system, Engine, Apr 16, 2020
APRIL 13TH,2020 I TOOK MY CAR IN TO THE LOCAL VW DEALERSHIP TO HAVE IT LOOKED AT. ROAD TESTING PRODUCED NOTHING, BUT P1732 AND P173D CODES WERE FOUND. THE SERVICE DEPARTMENT CALLED THE VW TECH LINE AND VW INDICATED THAT A NEW TRANSMISSION WAS THE ONLY OPTION. MY COST WOULD BE $9236.14. AFTERWARDS, I STOPPED AT THE LOCAL INDEPENDENT GERMAN AUTO REPAIR SHOP TO HAVE MY PAPERWORK LOOKED AT. THIS SHOP INDICATED THAT THIS WAS A NEW TRANSMISSION DESIGN, INTENDED FOR THE HYBRID, AND THAT IT WAS FULL OF BUGS. I WAS INFORMED THAT VW KNEW ABOUT THE ISSUE AND CREATED A SOFTWARE BANDAGE TO FIX IT. THE FIX WAS NOT A PERMANENT SOLUTION, RATHER TO PROLONG THE LIFE OF THE CAR INSTEAD OF VW FIXING THE ISSUE UNDER WARRANTY. THIS SHOP ALSO INDICATED THAT NORMAL SERVICE DONE TO CARS WOULD SHOW A POTENTIAL PROBLEM, BUT VW INDICATED TO CLEAR THE CODE AND NOT TELL CUSTOMERS. TRANSMISSION I AM NOT SURE THE EXACT DATE THAT THE TRANSMISSION ISSUES BEGAN, BUT I DO KNOW THAT IT WAS AFTER MARCH 27TH, 2020. I KNOW THIS BECAUSE I WORKED ALL DAY FOR NEWS AMERICA MARKETING AND THERE WERE NO ISSUES WITH THE CAR. ON THE DAY THAT THE ISSUE BEGAN, I HAD BEEN USING E-MODE FREQUENTLY AND I NOTICED THAT THE CAR WAS RUNNING HOTTER THAN NORMAL. I STOPPED USING E- MODE. CURRENTLY THE CAR IS DRIVABLE. THE CHECK ENGINE LIGHT DOES NOT COME ON REGULARLY. WHEN THERE IS A PROBLEM, ONLY ODD GEARS ARE AVAILABLE. GEARS 2,4,6, AND REVERSE ARE NOT AVAILABLE. WHEN THE CHECK ENGINE LIGHT COMES ON, THE CAR WILL IMMEDIATELY DOWNSHIFT TO AN ODD GEAR. FOR EXAMPLE, 4TH GEAR TO 3RD. THIS RESULTS IN THE CAR SLOWING DOWN QUICKLY DUE TO THE HIGH RPM. IF THE CAR IS IN 2ND, SHIFTING TO 1ST CAUSES THE CAR TO COME TO A STOP OVER A SHORT DISTANCE.
Power train, Vehicle speed control, Engine, Mar 15, 2020
WHILE DRIVING ON THE HIGHWAY, MY CAR BEGAN TO STOP ACCELERATING BY ITSELF. ONCE THE RPM EXCEEDED THREE, THE EPC LIGHT CAME ON. FURTHER ON DOWN THE ROAD, THE CHECK ENGINE LIGHT CAME ON, SO I HAD THE CODES READ AND WAS TOLD TO REPLACE THE CAMSHAFT POSITION SENSOR. THE FOLLOWING DAY I HAD THIS PART REPLACED AND PROCEEDED TO DRIVE ON THE HIGHWAY AGAIN. THE LIGHTS CAME ON ONCE AGAIN AND AN ADDITIONAL LIGHT CAME ON AS WELL. THIS TIME THE CAR SLOWED DOWN SO MUCH THAT I WAS ALMOST HIT TRYING TO GET TO THE SHOULDER OF THE HIGHWAY.
Power train, Mar 13, 2020
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT AT START-UP THE VEHICLE SHIFTED INTO NEUTRAL WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO VOLKSWAGEN KEARNY MESA LOCATED AT 8040 BALBOA AVENUE, SAN DIEGO, CA 92111, 858-300-8160) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Power train, Mar 9, 2020
WHILE EXITING AN INTERSTATE ONTO A CITY STREET, I APPLIED THE BRAKES. AS THE JETTA SLOWED TO ABOUT 15 MPH, IT EXPERIENCED A SUDDEN ACCELERATION. THE CAUSE OF THIS SUDDEN ACCELERATION IS UNKNOWN. THE SUDDEN ACCELERATION CONSISTED OF THE ENGINE INCREASING IT'S REV WITH A RESULTING INCREASE IN THE SPEED OF THE VEHICLE. I APPLIED THE BRAKES HARDER AND WAS ABLE TO BRING THE JETTA TO ALMOST A COMPLETE STOP, HOWEVER, THE ENGINE CONTINUED TO REV AT A HIGH SPEED. I PLACED THE JETTA IN NEUTRAL AND THE ENGINE'S REVVING DECREASED TO NORMAL RANGE. I PLACED THE JETTA IN DRIVE AND HAD NO FURTHER PROBLEMS. THE NEXT DAY I TOOK THE JETTA TO MY MECHANIC WHO RAN A DIAGNOSTIC PROGRAM. NO PROBLEM WAS IDENTIFIED. I HAVE NOT EXPERIENCED ANOTHER EPISODE OF SUDDEN ACCELERATION.
Power train, Feb 16, 2020
THE CAR HAD TRANSMISSIONS PROBLEMS SOON AFTER I PURCHASED IT. VOLKSWAGEN SAID IT REPAIRED IT WHEN I BROUGHT IT TO THE DEALER FOR WARRANTY SERVICE. NOW A MORE SERIOUS TRANSMISSION PROBLEM HAS OCCURRED. AT FIRST IT SORT OF FELT LIKE THE GEARS WERE SLIPPING, THEN IT SUDDENLY STOPPED MOVING WHILE I WAS DRIVING. THIS WAS A POTENTIALLY DANGEROUS SITUATION. LUCKILY, I WAS ABLE TO PULL OVER. TO TRY TO MOVE AGAIN, I SHIFTED INTO DRIVE FOR EXTENDED PERIODS OF TIME, LIKE 30SEC OR MORE, AND THE REVS WOULD GO ALL THE WAY TO 10 BUT IT WOULD NOT MOVE. THEN IT STOPPED WORKING ALL TOGETHER, AND NOW IT WON'T EVEN TURN ON. I TOWED THE CAR TO THE DEALER AND SAID IT WAS THE TRANSMISSION. IT SEEMS CLEAR THAT EITHER THE TRANSMISSION WAS NOT REPAIRED PROPERLY OR IT HAS A DANGEROUSLY FAULTY DESIGN.
Power train, Dec 25, 2019
THE VEHICLE SKIPPED REGULARLY WHEN LEAVING A STOP LIGHT. AFTER A LONG TRIP REQUIRING A SIGNIFICANT AMOUNT OF STOP AND GO DUE TO HOLIDAY TRAFFIC, THE CHECK ENGINE LIGHT AND HYBRID MALFUNCTION SYSTEM ERROR LIGHTS CAME ON. WHEN I TOOK IT IN TO BE CHECKED, THE DEALERSHIP INFORMED ME THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THIS SEEMS TO COINCIDE WITH THE ERRORS THAT WERE PART OF A SAFETY RECALL FOR OTHER VW JETTA HYBRIDS MADE IN THE SAME YEAR AS MINE. HOWEVER MY VEHICLE DID NOT FALL UNDER THE SAME RECALL. THE VEHICLE HAS LESS THAN 60K MILES. I HAVE DONE MY RESEARCH AND IT DOES APPEAR THAT OTHER 2014 JETTA HYBRIDS HAVE SIMILAR ISSUES AND ARE ALSO NOT COVERED UNDER THE RECALL.
Power train, Nov 14, 2019
AT ABOUT 70,000 MILES, AS I WAS DRIVING HOME, THE TRANSMISSION ON MY CAR FAILED AND I WAS ONLY ABLE TO DRIVE IT IN 1ST GEAR. I WAS ABLE TO GET IT TO THE DEALERSHIP, AFTER WHICH THEY TOLD ME THIS WAS DUE TO THE MECHTRONIC UNIT IN MY HYBRID TRANSMISSION FAULTING. I WAS ONE THE HOOK FOR ABOUT $940 A LABOR COSTS TO GET A NEW ONE REPLACED IN MY CAR SO IT CAN RUN. WHEN I SEARCHED ON GOOGLE, I CAME TO FIND OUT THAT THE MECHTRONIC UNIT FAILURE IS A KNOWN ISSUE WITH THIS MODEL AND YEAR OF THE VOLKSWAGEN JETTA HYBRID AND IS DUE TO IT'S FAULTY DESIGN. THERE WAS A RECALL HOWEVER, IT DOES NOT INCLUDE MY PARTICULAR VIN. I AM HOPING THAT SOMEDAY THE RECALL IS EXPANDED TO INCLUDE MY VIN AS THIS HAS HAPPENED WITH SEVERAL OTHER 2014 VOLKSWAGEN JETTA HYBRIDS. VERY EXPENSIVE THING TO HAVE FAIL SO EARLY IN THE LIFE OF THE CAR.
Power train, Oct 20, 2019
TRANSMISSION WILL NOT CATCH GEAR, SLIPPING WHILE DRIVING. HAS TRANSMISSION LEAK & CHECK ENGINE LIGHT DID NOT TURN ON TO WARN.
Steering, Power train, Electrical system, Oct 18, 2019
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE ROLLED AWAY AFTER IT WAS SHIFTED INTO PARK. THE FAILURE RECURRED IN AUGUST OF 2019. ALSO, WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO HESITATE AND MULTIPLE WARNING INDICATORS FLASHED. THE VEHICLE WAS TAKEN TO BURKE VOLKSWAGEN (LOCATED AT 519 STONE HARBOR BLVD, CAPE MAY COURT HOUSE, NJ 08210, (609) 465-6000) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 57,000. PARTS DISTRIBUTION DISCONNECT.
Power train, Oct 10, 2019
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. AFTER THE VEHICLE WAS PURCHASED, THE CONTACT TOOK IT TO FLOW VOLKSWAGEN WILMINGTON (5011 NEW CENTRE DR, WILMINGTON, NC 28403, 910-392-3889) WHERE IT WAS DISCOVERED THAT THERE WAS AN OIL LEAK. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V182000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE CONTACT WAS INFORMED TO CALL NHTSA FOR ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 124,000.
Power train, Aug 20, 2019
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHEN THE ACCELERATOR PEDAL WAS APPLIED, THE VEHICLE HESITATED AND FAILED TO MOVE. IN ADDITION, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED ROYAL OAKS CHEVROLET CADILLAC (3417 PARK AVENUE, PADUCAH, KY 42001, (270) 908-4810) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 47,000.
Power train, Jul 26, 2019
AUTOMATIC TRANSMISSION VALVE BODY FAILURE. AT AROUND 89,000 MILES VEHICLE STARTED CLICKING WHILE SHIFTING TOOK TO VW DEALER TOLD VALVE BODY IS FAILING. MOST NOTICEABLY ACCELERATION FROM A STOP IT HAPPENS AROUND SECOND GEAR. WHEN WARMED UP CAR DOES NOT SHIFT CORRECTLY AND JERKS THE CAR. HAPPENS AT ALL SPEEDS, IN TOWN AND HIGHWAY.
Power train, Jul 3, 2019
WAS DRIVING NORMALLY STOP AT THE STOP LIGHT AND CAR RPMS STARTED TO JUMP, AS I STARTED TO DRIVE AGAIN, THE CAR STALLED ON THE MIDDLE OF THE HIGHWAY WITH CARS BEHIND ME! ENGINE LIGHT CAME ON, TOOK TO VW DEALERSHIP AND THEY SAID THAT IT JUMPED TIMING (TIMING CHAIN) AND NOW ENGINE NEEDS TO REPLACED AT AROUND $4K.
Power train, Electronic stability control (ESC), Engine, Jun 9, 2019
MY CAR HAS HAD MANY PROBLEMS AND HAS NOT BEEN ABLE TO BE FIXED THROUGH THE DEALERSHIP. ALL PROBLEMS OCCURRED AFTER 50,000 MILES. THE ENGINE SEEMS TO RUN AND START HARD. THE CAR WOULD NOT ACCELERATE WHEN DRIVING. IT WOULD REV UP BUT NO MOTION UNTIL SOMETHING EVENTUALLY SWITCHED INTO GEAR, WHILE IN MOTION ON STREETS AND HIGHWAY. IT WILL ACT LIKE THIS FOR AWHILE WITHOUT TRIGGERING A CODE. I WOULD BRING IT TO THE DEALERSHIP AND WOULD BE TOLD IT WAS NOTHING. EVENTUALLY IT WILL TRIGGER THE EPC CODE, BUT THE CODE WILL DISAPPEAR THE NEXT TIME THE CAR IS TURNED ON. ABOUT 4 DAYS AFTER THAT THE ENGINE LIGHT COMES ON. VOLKSWAGEN DEALERSHIP HAS "FIXED" THIS ISSUE ONCE BEFORE STATING THAT IT WAS A MANUFACTURE DEFECT. THEY COVERED THE COST, BUT SINCE THEN IT HAS HAPPENED AGAIN AND THEY STATE THAT NOW I AM RESPONSIBLE FOR COVERING THE REPAIR, WHEN IT WASN'T FIXED CORRECTLY OR DIAGNOSED CORRECTLY IN THE FIRST PLACE. I HAVE MISSED NUMEROUS DAYS OF WORK, AND HAVE BEEN WITHOUT A CAR DO TO DIAGNOSIS/ REPAIRS FOR OVER 2 MONTHS IN THIS PAST YEAR. THIS SHOULD NOT HAPPEN WITH ONLY 56,000 MILES ON A CAR.