2014 Volkswagen Jetta
Problems, recalls and owner-reported issues
Engine is the leading concern among 386 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Jetta model years with reports.
Of the 2014 reports, 20 involved a crash and 2 involved a fire. 18 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Electrical system, ignition, anti-theft, control moduleAug 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Campaign 19V615000 on NHTSA.gov
Air bags, frontalAug 4, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Campaign 15V483000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, fuel railJan 23, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment.
A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.
Campaign 15V028000 on NHTSA.gov
Power train, automatic transmission, cooling unit and linesApr 15, 2014
Volkswagen of America, Inc. (Volkswagen) is recalling certain model year 2014 Jetta, Beetle, Beetle Convertible, and Passat vehicles equipped with a 1.8T engine and torque converter automatic transmission. In the affected vehicles, the O-ring seals between the oil cooler and the transmission may leak fluid.
The leaking transmission fluid could contact a hot surface and result in a vehicle fire.
Volkswagen will notify owners, and dealers will replace the O-ring seals in the transmission oil cooler, free of charge. The recall is expected to begin on April 16, 2014. Owners may contact Volkswagen at 1-800-822-8987. Volkswagen's number for this recall is 38B9/9V.
Campaign 14V182000 on NHTSA.gov
Representative owner complaints: other or unspecified
71 reports, newest first. Show all
Electrical system, Other or unspecified, Engine, Oct 31, 2019
DEALER ISSUED KEYS ARE IMPOSSIBLE TO TURN WHEN ATTEMPTING TO TURN OFF ENGINE IN STATIONARY/PARK POSITION. HAVE TO FLICK KEY FORWARD CAUSING A POWER SURGE TO SHUT THE ENGINE OFF. PROCESS IS GETTING WORSE, NOW FUEL LIGHT IS ON STATING THAT MY FUEL SENSOR IS BROKEN. CAR HAS LOST POWER WHEN ACCELERATING AS WELL. THIS IS ALL CONNECTED TO THE POWER SURGE NEEDED TO SHUT THE CAR OFF. DEALERSHIP STATES, THERE HAS NOT BEEN A RECALL FOR THIS TYPE OF ISSUE, IT WILL COST ME UPWARDS TO $1000 TO FIX IGNITION CYLINDER. IT LOOKS LIKE IT'S ONE OF THE ONLY ISSUES WITH THIS VEHICLE AND IS KNOWN BY THE DEALERSHIPS. DEALERSHIP ONLY ADVISES TO PURCHASE NEW VEHICLE WITH "PUSH TO START." THIS WILL BE OUR FIRST AND LAST VW.
Steering, Electrical system, Other or unspecified, Oct 2, 2019
VEHICLE IGNITION SWITCH STICKS. SOMETIMES IT IS HARD TO TURN ON OTHER TIMES IT IS VERY DIFFICULT TO TURN OFF. CONDITION IS GETTING WORSE.
Electrical system, Other or unspecified, Engine, Aug 26, 2019
WHILE DRIVING THE VEHICLE, IT STARTS TO STALL OR HAVE STALLED WHILE SLOWING DOWN OR SITTING IN RUSH HOUR TRAFFIC; OR WHILE STOPPED AT A RED LIGHT. THE DEALER STATED THE CODE WAS P0011 AND THE CAMSHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE PART WAS ABOUT $75 AND THE LABOR JUST UNDER $400. THE CHECK ENGINE LIGHT CAME BACK ON WITHIN 2 DAYS AND THE ISSUE STARTED AGAIN. NOW THE DEALER STATED CODE P0011 AGAIN, AND ALSO CODE P0016 CRANK SHAFT POSITION CORRELATION WHICH IS THE TIMING BELT HE STATED. HE ALSO QUOTED A PRICE OVER $3000 TO HAVE THE WORK COMPLETED. I ASKED IF THIS WAS THE PROBLEM ALL ALONG AND THE P0011 WAS MISDIAGNOSED THE LAST TIME SINCE YOU HAVE THE SAME CODE AGAIN. WAS THE OLD POSITION SENSOR BAD OR NOT. HE COULD NOT ANSWER. I TOLD HIM I CAN'T KEEP SPENDING MONEY IF YOU CAN'T GRANTEE A FIX. I DON'T WANT TO COME BACK IN A FEW WEEKS WITH THE SAME CODE, BUT THE PRICE KEEPS GOING UP. ALSO, THAT STATED THEY COMPLETED A RECALL UPDATE TO THE ECM SOFTWARE. I TOLD THEM I WAS SURPRISED AS I HAD CHECKED NHTSA AND IT STATED 0 INCOMPLETE RECALLS. I KNOW THIS AS I RESEARCHED THE P0011 ISSUE SEVERAL WEEKS AGO, AND SOMEONE MENTIONED IN A POST TO CHECK FOR THIS UPDATE. THIS APPEARS TO BE A COMMON ISSUE AS MANY PEOPLE ON THIS SITE HAVE SIMILAR COMPLAINTS TO MY OWN, WITH THE 2014 VW JETTA: HTTPS://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/JETTA/2014/ENGINE/ENGINE_DIES_STALLS_WHILE_DRIVING.SHTML I CAN'T AFFORD TO KEEP PAYING FOR POSSIBLE FIXES. I NEED FOR VW TO WORK ON MY VEHICLE AND COMPLETE THE REPAIRS AND MAKE SURE IT'S WHAT IS NEEDED TO RESOLVE THIS ISSUE. ALSO, I'VE NOTICED THAT SINCE THIS ISSUE HAS STARTED, THE CAR IS BURNING FUEL AT AN INCREDIBLE RATE; GOING FROM A HALF A TANK TO A QUARTER TANK IN A 12 MILE TRIP TO WORK AND 12 MILES BACK HOME, WITHOUT ANY OTHER STOPS. I WOULD THINK 24 MILES ROUND TRIP IN TRAFFIC WOULD BURN MAYBE 2 GALLONS, BUT NOT A QUARTER TANK OF GAS.
Steering, Other or unspecified, Aug 1, 2019
PURCHASE (2 ) 2014 VW JETTA. THE IGNITION CILINDER STOP WORKING 6 MONTHS AFTER BUYING THE CAR. AFTER NUMEROUS TIMES AT THE DEALER WITH THE SECOND JETTA AND TELLING THEM SOMETHING IS WRONG . THE DEALER KEPT ON TELLING ME THEIR IS NO RECALL AND I WOULD HAVE TO REPLACE IT AT MY EXPENSE. THIS IS A COMMON PROBLEM SINCE LOOKING AT THIS MATTER ON THE NET. . AT TIMES THIS KEY PROBLEM IS A HASSARD BECAUSE IT CAN MAKE THE ELECTRONICS OF THE CAR FAIL. DOES SOME HAVE TO DIE FOR THIS TO BE A RECALL AND PROTECT THE CONSUMERS? PLEASE LOOK INTO THE MATTER AND MAKE VW OWN UP TO WHAT IS THE RIGHT THING TO KEEP PEOPLE ON THE ROAD AND NOT SIX FOOT UNDER. KEY STOP WORKING WHILE CAR IS RUNNING, ELECTRONIC FRAILER, YOU CAN TURN KEYS TO ANY POSITION, CAN TURN THE CAR ON, I WAS ON VACATION ON A FERRY AND COULD NOT MOVE THE CAR CB THE KEY COULD NOT BE TURNED FOR ANYTHING.
Other or unspecified, Jul 26, 2019
AIR CONDITIONER VIBRATES FRONT RADIATOR AND ENTIRE CAR. WAS WORKING GREAT ( NO VIBRATION) THEN ONE DAY WHEN TURNING ON AIR CONDITIONER IT STARTS VIBRATING THE CAR AND FRONT RADIATOR ITS NOTICEABLE AT ALL SPEEDS INCLUDING HIGHWAY. WHEN AIR CONDITIONER TURNED OFF VIBRATION GOES AWAY.
Other or unspecified, Jul 22, 2019
KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE.
Steering, Other or unspecified, Jun 24, 2019
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
Other or unspecified, Jun 16, 2019
IGNITION ISSUE. AFTER TURNING ON THE CAR THE KEY GETS STUCK AND IT'S DIFFICULT TO REMOVE THE KEY FROM THE IGNITION. IT HAS TAKEN ME UPWARDS OF 25 MINUTES AT TIME TO JIGGLE THE KEY AND REMOVE IT. THIS IS AN INCONVENIENCE AND A SAFETY ISSUE.
Other or unspecified, Jun 12, 2019
MY WHOLE SUN ROOF FLEW OFF MY CAR WHILE I WAS EXITING FREEWAY ABOUT 45M.P.H.
Other or unspecified, Jun 7, 2019
THE IGNITION SWITCH LOCKS, CANNOT TURN OFF VEHICLE. THIS HAPPENS WITH EITHER OF THE TWO IGNITION KEYS SUPPLIED BY DEALER.
Other or unspecified, Electronic stability control (ESC), Engine, May 30, 2019
O RING TRANSMISSIONS LEAK, EPC LIGHT, COOLING FAN
Seats, Other or unspecified, May 29, 2019
THE HORN STOPPED WORKING. ALSO FOR THE SEAT. THE SEAT WARMER STOPPED WORKING.
Other or unspecified, Apr 4, 2019
THIS VOLSWAGON JETTA HAS HAD 3 SEPARATE ISSUES WITH THE IGNITION. THE CAR WILL NOT TURN OFF AND THE KEY IS STUCK IN THE IGNITION. VW REPLACED THE PART ONCE, BUT WILL NOT REPLACE IT NOW. SAME ISSUE AS BEFORE.
Other or unspecified, Mar 11, 2019
KEY IS STUCK IN THE IGNITION AND THE CAR WILL NOT SHUT OFF
Other or unspecified, Feb 16, 2019
I HAD. SMOKING AND HESITATION . HAD MY CAR CHECKED OUT AT ELITE AUTO REPAIR 401 736-8942. . THEY DID A DIAGNOSTIC AND CAME UP WITH FINDING A SEVERE LEAK AT TOP OF TRANSMISSION. FOUND TRANSMISSION LEAKING FROM OIL COOLER SEAL.AT THAT TIME HE FOUND A RECALL ON THIS . I CALLED VW IN WARWICK R.I AND THEY STATED NO RECALL FOR THIS. I HAVE COPY OF RECALL PULLED AND IT WAS CLEARLY A RECALL. I AM HOPING YOU WILL REACH OUT TO ME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Other or unspecified, Sep 10, 2018
KEY STUCK IN IGNITION. THE KEY REGULARLY BECOMES STUCK IN THE IGNITION, AND YOU ARE NOT ABLE TO TURN THE CAR OFF.
Other or unspecified, Aug 30, 2018
KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE
Other or unspecified, Aug 30, 2018
THE IGNITION SWITCH ON MOST CARS BREAK WITHIN 50,000 MILES. THIS STOPS THE OWNER FROM BEING ABLE TO REMOVE THE IGNITION KEY, THUS MAKING THE VEHICLE EASY TO STEAL.
Other or unspecified, Aug 28, 2018
I COMPLAINED ABOUT THIS BACK IN MARCH AND OF COURSE THERE WAS NOTHING DONE. THIS HAS BEEN AN ONGOING ISSUE WITH VOLKSWAGEN ACCORDING TO ON LINE FORUMS. WE COULD NOT TURN OFF OUR CAR, THEY KEY WOULD NOT TURN IN THE IGNITION. I HAD TO PAY OVER THREE HUNDRED DOLLARS TO GET ANOTHER IGNITION FROM VOLKSWAGEN. HERE IT IS JUST FIVE MONTHS LATER AND WE ARE HAVING THE SAME PROBLEM, AGAIN! ISN'T IT TIME TO DO SOMETHING AND MAKE VOLKSWAGEN ACCOUNTABLE, NOT ONLY ARE THE STOCK IGNITIONS DEFECTIVE, SO ARE THEIR REPLACEMENT IGNITIONS. PLEASE ORDER A RECALL AND MAKE THEM RESPONSIBLE. THIS IS OBVIOUSLY HAPPENING WHEN I COME TO A STOP, PLACE IN PARK AND ATTEMPT TO TURN OFF THE IGNITION, THE KEY DOES NOT MOVE.
Other or unspecified, Jul 9, 2018
THE VEHICLE WILL RANDOMLY SHUT OFF WHILE DRIVING OR PARKED. IT HAS HAPPENED IN TRAFFIC AND OCCURS MOST OFTEN WHEN DECELERATING, IDLING, OR PARKED. OBVIOUSLY, WITH THE ENGINE OFF, POWER STEERING AND BRAKES AREN'T AVAILABLE.
Other or unspecified, May 28, 2018
IGNITION SWITCH. MY IGNITION SWITCH IS GOING OUT, IT HAS BECOME HARD FOR ME TO TURN ON AND TURN OFF MY CAR. I KNOW THERE HAVE BEEN CLASS ACTION LAWSUITS INVOLVING OTHER AUTOMOTIVE MANUFACTURERS AND THIS NEEDS TO BE A RECALL. ITS DANGEROUS FOR ME TO OPERATE MY VEHICLE.
Air bags, Other or unspecified, Electronic stability control (ESC), Apr 27, 2018
TAKATA RECALL. I HAVE A 2014 VOLKSWAGEN JETTA GLI EDITION 30 W/NAVIGATION. MY AIRBAG LIGHT CAME ON WHILE I WAS DRIVING THAT'S RIGHT IN MOTION. THE SAME DAY MY STEERING WHEEL STARTED CLICKING WHEN I TURNED IT TO THE LEFT ONE DAY. I WENT TO USE MY HORN AND IT WOULDN'T WORK. THEN NOTICED ALL OF MY ALL THE BUTTONS ON MY STEERING WHEEL WERE NOT WORKING EITHER. THE STEERING WHEEL BUTTONS ARE THE CONTROLS FOR THE NAVIGATION SETTINGS, TIME, PHONE. THERE ISN'T A WAY TO CHANGE SETTING USING THE CONSOLE BUTTONS. THE STEERING WHEEL CONTROLS ARE THE HUB OF SETTING CONTROLS. I CAN NOT USE MY HORN FOR ANYTHING. 18 WHEELERS SWAYING, SOMEONE NOT PAYING ATTENTION I CAN NOT USE MY HORN FOR ANY OF THESE REASONS. EVERY TIME I GET IN MY CAR I AM WITHOUT AN AIRBAG. I WENT ONLINE TO DO SOME RESEARCH. I FOUND A RECALL FOR THE 2014 JETTA I PRINTED OUT THE RECALL # AND TOOK IT TO THE DEALERSHIP AND SAID THIS RECALL AND THE CLICKING ON MY STEERING WHEEL MATCH. CAN YOU FIX THIS HERE? THE REPRESENTATIVE THEN TOLD ME THAT HE WAS SORRY THE RECALL DID NOT INCLUDE THE GLI 30 YEAR ANNIVERSARY EDITION JETTA. THE SHOP WOULD NOT ORDER THE PART WITHOUT A DIAGNOSTIC WHICH COST ME $120.88. ONCE THE DIAGNOSTIC WAS COMPLETE I RECEIVED A CALL "MA'AM YOU ARE CORRECT THE CLOCK SPRING IS WHAT NEEDS TO BE REPLACED AND THE PART IS $290.07 AND LABOR $316.88 WITH TAX A TOTAL OF $682.33 EVEN THOUGH EVERYTHING MATCHED THE RECALL. BECAUSE THIS RECALL ISN'T EXPANDED AND DOESN'T INCLUDE THE CORRECT CARS. I HAVE HAD TO PAY $803.21. I AM OUT SAFELY DRIVING WITH A AIRBAG OR THE SAFETY OF A HORN. THIS RECALL DOES NOT INCLUDE ALL CARS AFFECTED.
Power train, Other or unspecified, Engine, Jan 17, 2018, crash
DEALERSHIP HAS HAD MY CAR FOR 100 DAYS AND STILL NOT FIXED. 2014 - 2 CLUTCHES AND A REBUILT TRANSMISSION LATER. CAR WAS RETURNED, SAME DAY 5TH GEAR WENT OUT AGAIN ON INTERSTATE 95 ALMOST KILLED MY SON.
Other or unspecified, Jan 10, 2018
THE HORN ON MY 14' VW JETTA SE HAS A MIND OF ITS OWN. IT WILL WORK LONG ENOUGH FOR ME TO BLOW THE HORN AT SOMEBODY (SOMETIMES) AND THEN NOT WORK AGAIN FOR 2-14 DAYS.
Other or unspecified, Dec 7, 2017
MULTIPLE IGNITION COILS FAILED. THIS HAPPENED WHILE IN MOTION. WIFE STRANDED ON BUSY FREEWAY. FAILING IS BAD ENOUGH. THEY ARE MADE PRIMARILY OF RUBBER AND ARE MELTED TO THE SPARK PLUG AND CANNOT BE REMOVED BY NORMAL MEANS.