2014 Volkswagen Jetta
Problems, recalls and owner-reported issues
Engine is the leading concern among 386 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Jetta model years with reports.
Of the 2014 reports, 20 involved a crash and 2 involved a fire. 18 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Electrical system, ignition, anti-theft, control moduleAug 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Campaign 19V615000 on NHTSA.gov
Air bags, frontalAug 4, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Campaign 15V483000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, fuel railJan 23, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment.
A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.
Campaign 15V028000 on NHTSA.gov
Power train, automatic transmission, cooling unit and linesApr 15, 2014
Volkswagen of America, Inc. (Volkswagen) is recalling certain model year 2014 Jetta, Beetle, Beetle Convertible, and Passat vehicles equipped with a 1.8T engine and torque converter automatic transmission. In the affected vehicles, the O-ring seals between the oil cooler and the transmission may leak fluid.
The leaking transmission fluid could contact a hot surface and result in a vehicle fire.
Volkswagen will notify owners, and dealers will replace the O-ring seals in the transmission oil cooler, free of charge. The recall is expected to begin on April 16, 2014. Owners may contact Volkswagen at 1-800-822-8987. Volkswagen's number for this recall is 38B9/9V.
Campaign 14V182000 on NHTSA.gov
Representative owner complaints: other or unspecified
71 reports, newest first. Show all
Other or unspecified, Nov 19, 2017, crash
VEHICLE WAS STATIONARY, IN PARK, BUT ENGINE WAS RUNNING. I WAS IN PASSENGER SEAT AND REACHED OVER TO TURN CAR OFF WITH KEY. I TURNED KEY TO TURN CAR OFF AND CAR ROLLED FORWARD 50 FEET RUNNING INTO A ROCK ENCASED RAISED FLOWER BED SUSTAINING $5000 WORTH OF DAMAGE.
Other or unspecified, Oct 24, 2017
THE SUNROOF EXPLODED WHILE DRIVING AT HIGHWAY SPEED. NO VEHICLES AROUND AND NOTHING OVERHEAD TO IMPACT THE GLASS. I HAD TO PAY $1600 OUT OF POCKET FOR THE REPAIRS.
Other or unspecified, Aug 30, 2017
CAR WAS ON, STOPPED AT A STOPLIGHT AND VEHICLE STALLED - ENGINE SHUT OFF. TWO DIFFERENT TIMES ON AUGUST 26, 2017.
Other or unspecified, Aug 1, 2017
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. VEHICLE WAS STATIONARY ON A STREET.
Other or unspecified, Jul 28, 2017
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
Other or unspecified, Jul 23, 2017
KEY GETS STUCK IN THE IGNITION, IN THE ON POSITION, REPEATEDLY, SO YOU CAN'T TURN OFF THE ENGINE. VARIOUS "BAND AID FIXES" POSTED ONLINE BY SIMILAR SUFFERERS OF THIS PROBLEM, SUCH AS PUTTING IT IN DRIVE THEN IN PARK REPEATEDLY, OR APPLYING STRONG INWARD PRESSURE WHEN TURNING THE KEY ONLY "HELP" INTERMITTENTLY. FINALLY NOTHING WORKED, AND HAD TO LEAVE IT IN PARK, IDLING AND UNLOCKED WHILE WAITING FOR A LOCKSMITH/MECHANIC TO COME REMOVE THE IGNITION, IN ORDER TO BE ABLE TO TURN THE ENGINE OFF. THIS POSES A SIGNIFICANT HAZARD, NOT MECHANICALLY, BUT FOR THEFT, IN AN EMERGENCY, OR JUST GOING ABOUT THE DAY. THE VEHICLE SAT AT IDLE FOR SEVERAL HOURS BEFORE THE LOCKSMITH COULD COME. THIS IS A KNOWN ISSUE WITH THE JETTA, AND NO RECALL HAS BEEN ISSUED.
Other or unspecified, Jul 14, 2017
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
Other or unspecified, Jun 24, 2017
IGNITION KEY GETS STUCK IN THE ON POSITION AND CANNOT TURN THE CAR OFF. IT ALSO STICKS WHEN OFF AND CANNOT GET THE CAR STARTED. IN A WEB SEARCH I FIND THAT THIS IS A COMMON PROBLEM. THE COST TO REPLACE IS ~$800 THIS IS A REPEATED PROBLEM AND HAPPENS ON AN ALMOST DAILY BASIS. VW CLAIMS THERE IS NO RECALL. IN MY OPINION, THIS IS A MAJOR SAFETY ISSUE AND SHOULD HAVE A RECALL.
Other or unspecified, Jun 19, 2017
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
Other or unspecified, Jun 18, 2017
KEY STUCK IN RUNNING POSITION. CAR WILL NOT STOP RUNNING. CANNOT TURN CAR OFF
Other or unspecified, Apr 13, 2017
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
Other or unspecified, Dec 19, 2016
HEATING FOR CAR CABIN. MY CAR IS A 2014 AND THIS YEAR IN THE MIDDLE OF WINTER IN CHICAGO. MY HEATER GAVE OUT. I HAVE NO HEAT. THERE IS A RECALL FOR THE SAME DEFAULT PART ON THE VW PASSAT TDI BUT NOT FOR THE VW JETTA TDI, EVEN THOUGHT THE PROBLEM AND THE SOLUTION ARE THE EXACT SAME.
Other or unspecified, Oct 9, 2016
VEHICLE IN MOTION, ONE OCCURRENCE ON CITY STREET W/BRAKING AND ONE OCCURRENCE ON HIGHWAY, NO BRAKING WITH LARGE BUMP, NO TURNS, ALL 4 DOOR LOCKS UNLOCKED SIMULTANEOUSLY AND DOORS OPENED. DEALER COULD NOT FIND FAULT CODES OR HAVE THIS HAPPEN WHEN THEY DROVE THE CAR. VW POSITION IS THAT "THIS IS NOT POSSIBLE". NO REPAIRS WERE MADE. THERE IS NO DOCUMENTATION & THERE IS NO PROOF, BUT IT DID HAPPEN TWICE SINCE CAR WAS PURCHASED NEW IN JUNE 2014.
Power train, Other or unspecified, Sep 23, 2016
MY JETTA HAS BEEN LEAKING TRANSMISSION FLUID. I WAS SEARCHING TO SEE WHAT GEAR OIL IS NEEDED FOR MY CAR AS I WOULD LIKE TO FILL IT BACK UP TO THE APPROPRIATE LEVEL AND A RECALL SHOWED UP ABOUT AN O-RING BETWEEN THE TRANSMISSION AND THE OIL COOLER. MY CAR WAS NOT LISTED IN THIS RECALL, HOWEVER MY CAR IS STILL LEAKING TRANSMISSION FLUID AT THIS TIME. ON ANOTHER SUBJECT MY FUEL PUMP SEEMS TO RUN FOR AWHILE AFTER I SHUT THE CAR OFF. I TOOK IT TO A VW DEALERSHIP AND THEY STATED IT WAS FINE. STILL A BIT OF A WORRY AS SOMETIMES IT RUNS FOR UP TO 3 MINUTES AFTER.
Other or unspecified, Aug 11, 2016
THE KEY CONSTANTLY GETS STUCK IN THE ON POSITION AND I CANNOT TURN OFF THE VEHICLE.
Other or unspecified, Jul 30, 2016
THE HORN STOPPED WORKING FROM ONE DAY TO THE NEXT DAY. WE WERE DRIVING ON FRIDAY AND USED THE HORN ON THE ROAD AND SATURDAY IN THE DRIVEWAY I HONKED THE HORN AT MY WIFE AND IT DID NOT WORK. I ALSO NOTICED THAT WHEN WE SET THE CAR ALARM ON SATURDAY THE HORN WOULD NOT WORK.
Other or unspecified, Jan 12, 2016
MOON ROOF FRONT PANEL IS SHATTERED IT WAS IN THE GARAGE OVERNIGHT AND I LOOKED UP WHEN PULLING OUT AND THOUGHT OH THERE IS FRONT ON IT SO I TOUCHED IT . IT FELT LIKE PAPER I GOT OUT OF THE CAR AND IT'S ALL CRUSHED.
Other or unspecified, Sep 19, 2015
THIS VEHICLE HAS CHROME TRIM ON DASHBOARD AIR CONDITIONING VENTS NEXT TO DRIVER'S AND FRONT SEAT PASSENGER'S DOORS, AND THAT CHROME TRIM PUTS CIRCULAR REFLECTIONS (OVALS OR RING IMAGES) IN THE EXTERIOR REAR VIEW MIRRORS, BOTH SIDES. WHEN DRIVER GLANCES AT THESE REAR VIEW MIRRORS THERE ARE DISTRACTING IMAGES THAT INITIALLY MUST BE CONSCIOUSLY CONSIDERED TO IGNORE AS "FALSE" THAT ANOTHER VEHICLE, OR SOMETHING, IS BEHIND THE CAR. OVER TIME THIS "PROGRAMS" THE DRIVER'S BRAIN TO DISREGARD IMAGES IN THE MIRRORS. I BELIEVE THIS IS A SAFETY ISSUE BECAUSE IT LIKELY INCREASES CHANCE THAT DRIVER WILL IGNORE POTENTIALLY DANGEROUS TAILGATERS AND THE LIKE. THE FIX WOULD BE FOR VW TO REMOVE AND REPLACE THIS PLASTIC CHROME TRIM, USING SOMETHING LIKE WITH NON-GLARE BLACK PLASTIC.
Other or unspecified, Jul 7, 2015
*WHITE POWDER/MOLD ON THE WINDOW TRIMS. ALL FOUR WINDOWS. ALL OVER THE SEAT AND VEHICLE WHEN A/C WAS ON. I WAS EXPOSED TO THIS UNKNOWN SUBSTANCE FOR NEARLY 3 MONTHS. I ASKED VW TO CONDUCT AN INVESTIGATION TO FIND OUT WHAT WAS THAT CHEMICAL OR SUBSTANCE, SADLY THEY NEGLECT MY REQUEST. FROM WHAT I FOUND OUT, SOME VW VEHICLES HAVE THIS PROBLEM, YET NONE HAS TAKEN A SINGLE STEP TO INVESTIGATE THIS MATTER. I WOULD AT LEAST LIKE TO KNOW WHAT KIND OF IMPACT HIS COULD HAVE ON ME AND THE PEOPLE (KIDS WHO WERE RIDING WITH ME) CAR. UPDATED 11/07/2017*CN
Vehicle speed control, Other or unspecified, Service brakes, May 5, 2015, crash
PARKING THE CAR IN PARKING SPACE. CAR MADE EXTREMELY LOUD NOISE (LIKE A BACKFIRE) AND THEN AUTO ACCELERATED. TRIED HITTING THE BRAKE BUT BRAKE DID NOT DECOMPRESS. HIT A PARKED CAR IN FRONT OF ME. *TR
Engine and engine cooling, Other or unspecified, Apr 3, 2015
THIS VEHICLE WAS RENTED FROM ENTERPRISE ON 3/26, BUT DRIVEN <30 MIN THAT EVENING. ON 3/27, IT WAS DRIVEN A GREAT DEAL (2-9PM). IN THE P.M.. I SAT IN THE VEHICLE, WINDOWS UP, HEAT ON, AWAITING SOMEONE'S ARRIVAL FOR APPROX. 20 MIN., I BEGAN TO FEEL WEIRD BODYWISE & EXITING THE VEHICLE, NOTICED HOW SLUGGISH I WAS. I ARRIVED HOME AT 9PM & WALKING IN, I FELT FATIGUE & NOTICED THAT MY BODY WAS BECOMING SORE. BY THE NEXT HOUR, I'D BECOME EXTREMELY FATIGUED & DECIDED TO BATHE & CALL IT A NIGHT. I SHARED MY CONCERNS WITH MY DAUGHTER NOTED MY SYMPTOMS & WENT TO SLEEP. BY MORNING, I WOKE UP FEELING EVEN MORE SORE, PLUS HAD A FEVER. UNABLE TO FUNCTION, I CALLED MY FAMILY & DR. & WAS ADVISED TO VISIT THE ER. I WAS TOLD I HAD THE FLU, BUT I DENIED THE DIAGNOSIS & A SWAB CAME BACK NEGATIVE. THEY SAID MY WBC WAS UP WI/ NO EXPLANATION FROM THE CULTURES. THEY COULDN'T PUT A FINGER ON IT & THEY DECIDED TO KEEP ME OVERNIGHT. BY THE A.M., MY WBC HAD INCREASED & MORE TESTS WERE RAN. THEY SAID IT WAS POSSIBLY VIRAL BUT LATER SAID THEY DIDN'T HAVE MUCH TO TELL ME. THEY PUT ME ON TWO ANTIBIOTICS & MY HOSPITAL STAY LASTED UNTIL 3/31. INITIALLY, THE CAR WAS NOT SUSPECTED SUSPECTED THE CAR, UNTIL 3/28 WHEN MY DAD CALLED THE HOSPITAL & MENTIONED HOW HE FELT WHEN IN IT..HE SAID SOMETHING IS WITH THIS CAR & HE FELT HIS EYES ROLLING IN THE BACK OF HIS HEAD. HE SAID HE COULDN'T BE DRIVING IT AS IT WAS. HIS SYMPTOMS LED HIM TO DO THE INTERNET & HE CAME ACROSS NUMEROUS REPORTS ABOUT VWS' SMELL & IT SICKENING PEOPLE. HE DIRECTED ME TO THE SAME INFO & TOLD ME TO TELL THE DOCTORS ABOUT THE CAR AND HIS FINDINGS. I DID SO, BUT TO NO AVAIL. HAVING SEEN THAT THERE HAS BEEN NO DEVELOPMENTS, RECALLS, ASSOCIATED WITH THIS KNOWN ISSUE, I AM ALSO SUBMITTING THIS COMPLAINT. THE COMMONALITY BETWEEN MY SYMPTOMS AND OTHERS' LEADS ME TO BELIEVE THAT THERE SHOULD BE FURTHER INVESTIGATION INTO THIS TO PREVENT SICKNESS. *TR