2014 Volkswagen Jetta
Problems, recalls and owner-reported issues
Engine is the leading concern among 386 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Jetta model years with reports.
Of the 2014 reports, 20 involved a crash and 2 involved a fire. 18 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Electrical system, ignition, anti-theft, control moduleAug 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Campaign 19V615000 on NHTSA.gov
Air bags, frontalAug 4, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Campaign 15V483000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, fuel railJan 23, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment.
A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.
Campaign 15V028000 on NHTSA.gov
Power train, automatic transmission, cooling unit and linesApr 15, 2014
Volkswagen of America, Inc. (Volkswagen) is recalling certain model year 2014 Jetta, Beetle, Beetle Convertible, and Passat vehicles equipped with a 1.8T engine and torque converter automatic transmission. In the affected vehicles, the O-ring seals between the oil cooler and the transmission may leak fluid.
The leaking transmission fluid could contact a hot surface and result in a vehicle fire.
Volkswagen will notify owners, and dealers will replace the O-ring seals in the transmission oil cooler, free of charge. The recall is expected to begin on April 16, 2014. Owners may contact Volkswagen at 1-800-822-8987. Volkswagen's number for this recall is 38B9/9V.
Campaign 14V182000 on NHTSA.gov
Representative owner complaints
386 reports, newest first.
Engine, Fuel/propulsion system, Feb 8, 2020
CAR ENGINE JUST DIED WHILE IN DRIVE, USUALLY WHILE SLOWING DOWN AND COMING TO A STOP. WHEN BROUGHT IN FOR REPAIR, A FUEL ENGINE WAS REPLACED. TWO WEEKS LATER THE PROBLEM BEGAN OCCURRING AGAIN. ANOTHER PART WAS REPLACED. FOUR MONTHS LATER, THE PROBLEM HAS RETURNED. THE ENGINE STARTS TO SHAKE WILL IN IDLE WITH FOOT ON BREAK. AND THEN SHUTS OFF.
Electrical system, Jan 20, 2020
CAR IGNITION STOPPED WORKING WELL AFTER SOME MONTHS OF PURCHASED. NOW, CAR IGNITION IS HARD AND TAKES SEVERAL TIMES FOR STARTING THE CAR. IT'S IS DANGEROUS IN AN EMERGENCY OCCASION THAT I DON'T HAVE MY CAR READY.
Other or unspecified, Jan 7, 2020
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
Fuel/propulsion system, Jan 3, 2020
VEHICLE HAS ANOTHER FUEL RAIL ISSUE. THIS WAS PART OF A COUPLE OF RECALLS AND THE VEHICLE WAS "REPAIRED" IN THE PAST BY VW. HOWEVER, THE FUEL RAIL HAS FAILED AGAIN AND VW WILL NOT HONOR THE RECALLS OR PAY FOR THE REPAIR. THIS KNOWN DEFECT IS A SAFETY HAZARD AND CAN CAUSE THE VEHICLE TO CATCH ON FIRE. SEE RECALLS #24BI WHICH WAS REPLACED BY #24BL.
Electrical system, Air bags, Fuel/propulsion system, Dec 30, 2019
WHILE DRIVING ON THE OVERPASS THE CAR CUTOFF ALMOST HIT FROM BEHIND BY A DUMP TRUCK WOULD NOT CRANK BACK UP FOR 7 MINUTES. AIRBAG LIGHT ON SHOW MALFUNCTION OF AIRBAG
Power train, Dec 25, 2019
THE VEHICLE SKIPPED REGULARLY WHEN LEAVING A STOP LIGHT. AFTER A LONG TRIP REQUIRING A SIGNIFICANT AMOUNT OF STOP AND GO DUE TO HOLIDAY TRAFFIC, THE CHECK ENGINE LIGHT AND HYBRID MALFUNCTION SYSTEM ERROR LIGHTS CAME ON. WHEN I TOOK IT IN TO BE CHECKED, THE DEALERSHIP INFORMED ME THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THIS SEEMS TO COINCIDE WITH THE ERRORS THAT WERE PART OF A SAFETY RECALL FOR OTHER VW JETTA HYBRIDS MADE IN THE SAME YEAR AS MINE. HOWEVER MY VEHICLE DID NOT FALL UNDER THE SAME RECALL. THE VEHICLE HAS LESS THAN 60K MILES. I HAVE DONE MY RESEARCH AND IT DOES APPEAR THAT OTHER 2014 JETTA HYBRIDS HAVE SIMILAR ISSUES AND ARE ALSO NOT COVERED UNDER THE RECALL.
Engine, Dec 23, 2019
THE VEHICLE IS KNOWN FOR INTERCOOLER ICING AND VOLKSWAGEN DEALERSHIPS DON'T WANT TO DO ANYTHING UNLESS THEY CAN REPLICATE IT. AFTER DRIVING IN COLD WEATHER AND STARTING THE CAR UP AGAIN THE INTERCOOLER HAS WATER BUILD UP FROM CONDENSATION THAT CAN POTENTIALLY HYDROLOCK OR DESTROY THE ENGINE BY PUMPING WATER THROUGH IT.
Electrical system, Engine, Fuel/propulsion system, Dec 7, 2019
MY VEHICLE; FOR MONTHS NOW, HAS EITHER NOT STARTED UP RIGHT AWAY OR SHUT OFF WHILE DRIVING THROUGH CITY STREETS AND A MAJOR FREEWAY. WHILE DRIVING THE CAR LOSES POWER BUT THE BATTERY HAS POWER. POWER STEERING BECOMES LOST AND I HAVE TO PUSH THE VEHICLE OFF THE ROAD OR FREEWAY. THE VEHICLE HAS A ROUGH IDOL WHEN THIS OCCURS AND BECOMES UNSAFE TO HANDLE AND CAREFULLY REMOVE FROM A BUSY ROAD.I HAVE TAKEN IT IN TO VW SERVICE MULTIPLE TIMES AND THET CANNOT FIX IT. NO CODE COMES UP ON THEIR DIAGNOSTIC COMPUTER AND NO CHECK ENGINE DASH LIGHTS ILLUMINATE. THIS ISSUE SEEMS AS THOUGH IT IS IMPOSSIBLE TO FIX BY THE DEALERSHIP WHO SOLD IT TO ME, AND SELF DIAGNOSING IS OUT OF MY LEAGUE.
Air bags, Service brakes, Nov 29, 2019
PASSENGER SIDE AIRBAG NOT WORKING/OFF NOTICE ALONG WITH ABS OFF NOTICE AND UNDERINFLATION NOTICE ALL HAPPENED SIMULTANEOUSLY UPON STARTING CAR AND REMAINS ON. CAR ONLY HAS BEEN DRIVEN 18000 MILES SINCE NEW
Engine, Nov 25, 2019
CAR SHUTS OFF WHILE DRIVING ON HIGHWAY. LOST ALL POWER. PULLED OVER, PLACED IN PARK, AND THEN THE CAR STARTED. ENGINE LIGHT STAYED ON. HAPPEN MULTIPLE TIMES. I DON'T FEEL SAFE DRIVING THIS CAR
Electrical system, Exterior lighting, Engine, Nov 22, 2019
AFTER EXITING THE FREEWAY AND GOT TO THE OVERPASS I HAD TO STOP, AFTER A ACCELERATED THE ENGINE SHUT DOWN, LOST ALL ELECTRICAL POWER EXCEPT FOR THE RADIO, FORTUNATELY AFTER THE OVERPASS WAS A DOWNGRADE SO THE CAR WAS ABLE TO COAST TO SAFETY ON TO THE SHOULDER. THIS HAS NOT BEEN THE FIRST INCIDENT WHERE THE VEHICLE HAS LOST COMPLETE POWER WHILE DRIVING IN CITY STREETS. THIS IS MY WIFE'S CAR, SHE HAD COMPLAINED TO ME OF THE CAR NOT STARTING AFTER SHE GOTTEN OFF WORK, WE TRIED TO JUMP STARTED IT AND IT STILL WOULD NOT START, SO IT HAD TO WAIT TILL I GOT OFF FROM WORK. SOON AS I GOT TO THE VEHICLE AFTER MY SHIFT, I TRIED TO CRANK START IT AND THE VEHICLE STARTED WITH OUT HESITATION. WHILE DRIVING IN THE CITY STREET, AFTER MAKING A STOP THE VEHICLE ENGINE SHUT OFF, I WAS UNAWARE SINCE THE RADIO WAS STILL PLAYING, SO MY WIFE POINTED OUT THIS HAD BEEN HAPPENING TO HER AS WELL, EVEN AFTER WE REPLACED THE BATTERY. SO I TOOK THE VEHICLE TO MY MECHANIC AND HE MENTIONED THAT THIS COULD BE AN ALTERNATOR PROBLEM, SO WE REPLACED THE ALTERNATOR AS WELL, BUT THE VEHICLE CONTINUES TO SHUT DOWN OR IT JUST WON'T START. I DECIDED TO CHECK THE WIRING TO THE BATTERY AND TO THE DISTRIBUTOR AND AFTER DOING THIS THE VEHICLE WILL START UP AGAIN. LAST EPISODE WAS ON 11/15/2019 AS I EXITED THE FREEWAY ON MY WAY TO WORK. WHEN I GOT HOME I REMEMBERED THAT MY WIFE HAD HANDED ME A COUPLE OF LATTERS FROM THE VW DEALER WITCH WE HAD OMITTED SINCE WE BOUGHT THE VEHICLE USED IN A CAR LOT. THIS IS HOW I FOUND OUT THAT THESE LETTERS WHERE NOTICES OF THE RECALLS ON THIS PARTICULAR VEHICLE. I SHARED THIS WITH A FRIEND THAT CLAIMS HE ALSO HAD THE SAME PROBLEM WITH A VW VEHICLE HE OWNED, HE EXPLAINED THAT THE PROBLEM IN HIS UNKNOWN VW MODEL, THE ELECTRICAL WIRING WAS AT FAULT. I'M SCHEDULED TO BRING THE VEHICLE IN FOR A RECALL FOR THE KEY COLUMN, WITCH IS NOT ASSOCIATED TO THE PROBLEM ACCORDING TO VW REP.
Other or unspecified, Nov 18, 2019
TRANSMISSION ISSUE DRIVING HOME ON BELTWAY (I95) TRAVELING @ 58 MPH, WHEN THE CAR JERKED 2 TIME THEN LOST ACCELERATION POWER.
Power train, Nov 14, 2019
AT ABOUT 70,000 MILES, AS I WAS DRIVING HOME, THE TRANSMISSION ON MY CAR FAILED AND I WAS ONLY ABLE TO DRIVE IT IN 1ST GEAR. I WAS ABLE TO GET IT TO THE DEALERSHIP, AFTER WHICH THEY TOLD ME THIS WAS DUE TO THE MECHTRONIC UNIT IN MY HYBRID TRANSMISSION FAULTING. I WAS ONE THE HOOK FOR ABOUT $940 A LABOR COSTS TO GET A NEW ONE REPLACED IN MY CAR SO IT CAN RUN. WHEN I SEARCHED ON GOOGLE, I CAME TO FIND OUT THAT THE MECHTRONIC UNIT FAILURE IS A KNOWN ISSUE WITH THIS MODEL AND YEAR OF THE VOLKSWAGEN JETTA HYBRID AND IS DUE TO IT'S FAULTY DESIGN. THERE WAS A RECALL HOWEVER, IT DOES NOT INCLUDE MY PARTICULAR VIN. I AM HOPING THAT SOMEDAY THE RECALL IS EXPANDED TO INCLUDE MY VIN AS THIS HAS HAPPENED WITH SEVERAL OTHER 2014 VOLKSWAGEN JETTA HYBRIDS. VERY EXPENSIVE THING TO HAVE FAIL SO EARLY IN THE LIFE OF THE CAR.
Other or unspecified, Nov 11, 2019
SUNROOF SHATTERED IN AN UPWARD DIRECTION WHILE DRIVING, SHORTLY AFTER, THE REAR WINDSHIELD ALSO SHATTERED WHILE DRIVING. NEITHER TIME WAS THE CAR HIT WITH ANYTHING OR ANYTHING OUT OF PLACE.
Fuel/propulsion system, Nov 3, 2019
AFTER FUELING CAR WILL NOT START. ALSO FUEL LINE APPEARS TO BE HANGING
Engine, Nov 3, 2019
2014 JETTA WITH 90000 MILES STALLS ALL THE TIME IN COLD WEATHER. IT WILL JUST SHUT OFF WHEN COMING TO A STOP IN TRAFFIC OR STOP SIGNS AND RED LIGHTS. I ALMOST GOT RAN OVER BY A LARGE 18 WHEELER WHEN VEHICLE STALLED IN BALTIMORE TUNNEL. SOMEONE IS GOING TO GET HURT UNLESS THERE IS A RECALL FOR THIS ISSUE, PLEASE REPORT THIS ISSUE IF IT OCCURRING TO YOU.
Electrical system, Other or unspecified, Engine, Oct 31, 2019
DEALER ISSUED KEYS ARE IMPOSSIBLE TO TURN WHEN ATTEMPTING TO TURN OFF ENGINE IN STATIONARY/PARK POSITION. HAVE TO FLICK KEY FORWARD CAUSING A POWER SURGE TO SHUT THE ENGINE OFF. PROCESS IS GETTING WORSE, NOW FUEL LIGHT IS ON STATING THAT MY FUEL SENSOR IS BROKEN. CAR HAS LOST POWER WHEN ACCELERATING AS WELL. THIS IS ALL CONNECTED TO THE POWER SURGE NEEDED TO SHUT THE CAR OFF. DEALERSHIP STATES, THERE HAS NOT BEEN A RECALL FOR THIS TYPE OF ISSUE, IT WILL COST ME UPWARDS TO $1000 TO FIX IGNITION CYLINDER. IT LOOKS LIKE IT'S ONE OF THE ONLY ISSUES WITH THIS VEHICLE AND IS KNOWN BY THE DEALERSHIPS. DEALERSHIP ONLY ADVISES TO PURCHASE NEW VEHICLE WITH "PUSH TO START." THIS WILL BE OUR FIRST AND LAST VW.
Electrical system, Engine, Oct 26, 2019
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
Fuel/propulsion system, Oct 22, 2019
FUEL PUMP REPLACED. ELECTRICAL SYSTEM FAILED. PROBLEMS STARTED AT 54,000 MILES. NO LETTER FOR A RECALL!
Power train, Oct 20, 2019
TRANSMISSION WILL NOT CATCH GEAR, SLIPPING WHILE DRIVING. HAS TRANSMISSION LEAK & CHECK ENGINE LIGHT DID NOT TURN ON TO WARN.
Steering, Power train, Electrical system, Oct 18, 2019
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE ROLLED AWAY AFTER IT WAS SHIFTED INTO PARK. THE FAILURE RECURRED IN AUGUST OF 2019. ALSO, WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO HESITATE AND MULTIPLE WARNING INDICATORS FLASHED. THE VEHICLE WAS TAKEN TO BURKE VOLKSWAGEN (LOCATED AT 519 STONE HARBOR BLVD, CAPE MAY COURT HOUSE, NJ 08210, (609) 465-6000) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 57,000. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Oct 14, 2019
FUEL PUMP NEEDED TO BE REPLACED. ELECTRICAL SYSTEM FAILURE.
Engine, Oct 11, 2019
PERFECTLY MAINTAINED 2014 VOLKSWAGEN JETTA WITH 65K MILES ON IT "TIMING CHAINS ARE STRETCHED AND CAMSHAFT ADJUSTMENTS VALUES ARE OUTSIDE OF SPECIFICATIONS MEANING THE CAMSHAFT HAS FAILED". THERE IS ALSO AN ISSUE WITH THE TENSIONER. THE VEHICLE HAS STALLED, FELT AS IF IT WAS GOING TO BUCK FORWARD WHEN STOPPED AT A LIGHT, RPM IS INCONSISTENT WITH SPEED. THIS ISSUE WAS ALREADY ADDRESS IN A CLASS ACTION FOR REGULAR VW JETTA'S. MY VECHILE MEETS ALL OF THE CRITERIA WHEN IT COMES TO MILEAGE, THE YEAR, AND MAINTENANCE DONE. HOWEVER, IT'S A JETTA 2.0.
Power train, Oct 10, 2019
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. AFTER THE VEHICLE WAS PURCHASED, THE CONTACT TOOK IT TO FLOW VOLKSWAGEN WILMINGTON (5011 NEW CENTRE DR, WILMINGTON, NC 28403, 910-392-3889) WHERE IT WAS DISCOVERED THAT THERE WAS AN OIL LEAK. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V182000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE CONTACT WAS INFORMED TO CALL NHTSA FOR ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 124,000.
Vehicle speed control, Fuel/propulsion system, Oct 4, 2019
THE EPC LIGHT CAME ON AND I PULLED TO SIDE AND TURN THE CAR OFF. WHEN I TURNED CAR BACK ON THE LIGHT WAS OFF. THEN IT CAME ON ANOTHER TIME AND I NOTICE WHEN TRYING TO ACCELERATE TO THE CAR IS LAGGING. SO I DECIDED TO TAKE TO VW DEALER IN MARTINEZ GA AND THEY SAID I HAD GOTTEN SOME BAD GAS, THEY ADDED SOME 44K ADDITIVE TO THE TANK. I WAS ONLY USING SHELL GAS, SO I WAS TOLD TO TRY ANOTHER BRAND THAT WAS A TOP TIER GAS. I TRIED CITGO AND THEY HAD THE TOP TIER STICKER ON THE TANK. THE CAR DROVE GOOD FOR A DAY AND A HALF THEN THE LIGHT CAME ON AGAIN WITH ALSO THE CHECK ENGINE LIGHT AND THE CAR STARTED TO SHAKE. I HAVE REACHED OUT TO THE DEALERSHIP ONLINE AND I GOT A CALL FROM A SALES REP, WHO SAID SHE COULD HELP ASSIST WITH PURCHASING A SAFER OR NEW CAR. I DON'T WANT TO BUY ANOTHER CAR AT THIS TIME. I ONLY HAVE 125K MILES AND THE CAR WAS RUNNING FINE. I LOOKED ON THE INTERNET AND I SEE THAT THIS IS NOT A NEW ISSUE WITH VW JETTA FROM 2014 TO 2018 AND VW HAS NOT FIGURED OUT THE FIX FOR IT. I WAS SUPPOSED TO GET A CALL BACK FROM THE SERVICE ADVISOR AND I HAVE NOT HEARD FROM HIM. SO AT THE PRESENT TIME I AM DRIVING AND PULLING TO THE SIDE OF THE ROAD TO GET THE LIGHT TO TURN OFF. WHEN I GET HOME I TRY NOT TO GO ANYWHERE OTHER THAT TO WORK AND BACK.