2014 Volkswagen Jetta
Problems, recalls and owner-reported issues
Engine is the leading concern among 386 owner complaints filed for this model year. This is the 12th highest complaint count among 26 Jetta model years with reports.
Of the 2014 reports, 20 involved a crash and 2 involved a fire. 18 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Electrical system, ignition, anti-theft, control moduleAug 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Campaign 19V615000 on NHTSA.gov
Air bags, frontalAug 4, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Campaign 15V483000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, fuel railJan 23, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment.
A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.
Campaign 15V028000 on NHTSA.gov
Power train, automatic transmission, cooling unit and linesApr 15, 2014
Volkswagen of America, Inc. (Volkswagen) is recalling certain model year 2014 Jetta, Beetle, Beetle Convertible, and Passat vehicles equipped with a 1.8T engine and torque converter automatic transmission. In the affected vehicles, the O-ring seals between the oil cooler and the transmission may leak fluid.
The leaking transmission fluid could contact a hot surface and result in a vehicle fire.
Volkswagen will notify owners, and dealers will replace the O-ring seals in the transmission oil cooler, free of charge. The recall is expected to begin on April 16, 2014. Owners may contact Volkswagen at 1-800-822-8987. Volkswagen's number for this recall is 38B9/9V.
Campaign 14V182000 on NHTSA.gov
Representative owner complaints
386 reports, newest first.
Steering, Electrical system, Engine, Jun 8, 2019
IGNITION LOCKED AND LOCKED THE STEERING WHEEL AS WELL. CANNOT GET CAR STARTED
Steering, Air bags, Jun 7, 2019
CLOCKSPRING WENT BAD ON A 5 YEAR OLD VEHICLE. AIR BAG LIGHT IS ON, HORN AND STEERING WHEEL CONTROLS DONT WORK.
Other or unspecified, Jun 7, 2019
THE IGNITION SWITCH LOCKS, CANNOT TURN OFF VEHICLE. THIS HAPPENS WITH EITHER OF THE TWO IGNITION KEYS SUPPLIED BY DEALER.
Air bags, Jun 4, 2019
TAKATA RECALL, AIR BAG LIGHT CAME ON RANDOMLY AND WILL NOT GO AWAY
Other or unspecified, Electronic stability control (ESC), Engine, May 30, 2019
O RING TRANSMISSIONS LEAK, EPC LIGHT, COOLING FAN
Wheels, May 29, 2019
I BOUGHT THESE TIRES AND ABOUT 30K MILES IN THERE WAS A SHAKING IN MY STEERING WHEEL. I HAD BEEN TOLD THE TIRES WERE ALMOST FINISHED. I HAD TO PURCHASE A WHOLE NEW SET OF TIRES TO RESOLVE THE ISSUE.
Seats, Other or unspecified, May 29, 2019
THE HORN STOPPED WORKING. ALSO FOR THE SEAT. THE SEAT WARMER STOPPED WORKING.
Electrical system, Exterior lighting, May 28, 2019
HEADLIGHTS STOPPED WORKING ON DIM. THEN TAILIGHTS WENT OUT. WE'VE HAD THE CAR 2 1/2 YEARS AND THIS IS SECOND TIME THE HEADLIGHTS HAVE WENT OUT LIKE THIS. WHEN THE HEADLIGHTS WENT OUT, THE BLUETOOTH ALSO WASN'T WORKING THE WAY IT HAD PREVIOUSLY. ALSO, THE WINDOWS WILL SOMETIMES NOT RESPOND PROPERLY. THEY WILL GO THE OPPOSITE WAY THAT I AM DIRECTING IT TO DO. (PUSH FOR UP AND IT GOES DOWN, FOR EXAMPLE). THESE INCIDENCES HAPPEN BOTH WHEN VEHICLE IS MOVING AND STATIONARY.
Electronic stability control (ESC), Engine, May 25, 2019
ISSUES WITH MY 2014 VW JETTA STARTED MARCH 2018. MY CAR HAD A ROUGH IDLE THAT WOULD PHYSICALLY IMPACT THE CAR CAUSING THE CAR TO JERK. WHEN DECREASING SPEEDS MY CAR WOULD JERK. MY CAR HAS STALLED MULTIPLE TIMES WHILE IN MOTION AND WHILE COMING TO A COMPLETE STOP. I HAVE HAD ISSUES WITH MY ENGINE MIL LIGHT AND BATTERY LIGHT WHEN MY CAR STALLED AND COMPLETELY LOST POWER. UPON THE FIRST OCCURRENCE, I BROUGHT MY VEHICLE TO THE DEALERSHIP AND THEY INFORMED ME I HAD TO GET MY SPARK PLUGS CHANGED, CAM SENSOR REPLACED, AND AN INDUCTION SERVICE. AFTER COMPLETION OF THIS WORK, MY CAR CONTINUED TO HAVE THE SAME SYMPTOMS. AFTER RETURNING TO THE CAR DEALERSHIP THEY THEN DETERMINED THAT MY TIMING CHAIN, TENSIONER, AND BRIDGE NEEDED TO BE REPLACED. AFTER THIS REPAIR WAS COMPLETED MY OIL LIGHT CAME AND I TOOK MY CAR BACK IN FOR AN OIL CHANGE. DURING THE OIL CHANGE, THE SERVICE REP INFORMED ME THAT THEY DID NOT SEE ANYTHING WRONG AND THAT I NEEDED TO MAKE AN APPOINTMENT TO HAVE ANOTHER DIAGNOSTIC TEST DONE I WANTED A SECOND OPINION BECAUSE THIS WHOLE SITUATION WAS EXACERBATING MY ANXIETY AND I DID NOT TRUST THE DEALERSHIP OR VW. PLEASE SEE THE ATTACHED WORD DOCUMENT FOR FULL REPORT.
Suspension, May 23, 2019
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING 10 MPH, THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE FRONT DRIVER'S SIDE WHEEL WAS BENT OUTWARDS AND THE LOWER CONTROL ARM WAS DETACHED. IN ADDITION, EACH TIME THE VEHICLE DROVE OVER A BUMP IN THE ROAD, THE CLUNKING NOISE WOULD OCCUR. THE VEHICLE WAS TOWED TO BRANDON VOLKSWAGEN (LOCATED AT 9816 E ADAMO DR, TAMPA, FL 33619, (813) 630-4000). THE TECHNICIAN INFORMED THE CONTACT THAT THE DRIVESHAFT, TIE ROD, SHOCK ABSORBER AND CONTROL ARM NEEDED TO BE REPLACED DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES AND THE EXTENDED WARRANTY, WHICH WOULD NOT COVER THE REPAIRS. THE VEHICLE WAS LATER TOWED TO REEVES VOLKSWAGEN (LOCATED AT 11337 N FLORIDA AVE, TAMPA, FL 33612, (813) 935-3354) FOR A SECOND OPINION. THE DEALER DIAGNOSED THAT THE FRONT DRIVER SIDE LOWER CONTROL ARM WAS DETACHED DUE TO CORROSION AND THE FRONT PASSENGER SIDE AND REAR CONTROL ARM WERE HEAVILY CORRODED AND THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: 190467342. THE APPROXIMATE FAILURE MILEAGE WAS 33,009.
Electrical system, May 13, 2019
THE CAR CAN BE TURNED ON, HOWEVER, ONCE THE KEY IS IN YOU CAN NOT TURN THE ENGINE OFF AND THE KEY BECOMES STUCK IN THE IGNITION. YOU HAVE TO DISCONNECT THE BATTERY IN ORDER TO SHUT THE ENGINE OFF. THE KEY REMAINS STUCK
Power train, Engine, Fuel/propulsion system, May 6, 2019
MY VEHICLE STARTED FLASHING THE ENGINE LIGHT. THEN ITS STARTED STALLING. I TURNED IT OFF ,WAITED A COUPLE MINUTES AND IT WAS FINE TO DRIVE BUT STILL HAD THE ENGINE LIGHT ON. NOTHING HAPPENED UNTIL THE NEXT DAY, THE ENGINE LIGHT WASNT ON ANYMORE. AS I WAS DRIVING AT 70 MPH IT STARTED STALLING AGAIN. TOOK IT TO A SHOP AND THEY TOLD ME I HAD A COUPLE OF CODES ON. IT WAS CLEARED JUST TO MAKE SURE IT WASNT SOMETHING ELSE. AFTER ABOUT 100 MILES OF DRIVING THE ENGINE LIGHT TURNED ON AGAIN AND THE CAR STARTED STALLING AGAIN AT AROUND 65MPH. I CHANGED THE SPARK PLUGS AND THE SPARK PLUG WIRES. RUNS GREAT UNTIL ANOTHER 100MILES OF DRIVING, IT STARTED STALLING AT AROUND 75MPH. EVERYTIME THE LIGHT COMES ON, I TURN THE CAR OFF WAIT A COUPLE MINUTES AND TURN IT BACK ON WITH OUT ANY SIGNS OF MISFIRING.
Engine, Apr 30, 2019
TAKATA RECALL. DRIVING ON HIGHWAY TRYING TO SPEED UP AND EPC LIGHT CAME ON ENGINE CHECK LIGHT CAME ON AND STARTED FLASHING AND SKID LIGHT CAME ON. CAR BEGAN TO SLOW DOWN, SEEM LIKE SHUT OFF AND I HAD TO PULL OVER ON THE SIDE OF THE FREEWAY. WOULD SHUT CAR OFF AND TURN BACK ON, EPC LIGHT AND SKID LIGHT WOULD GO AWAY BUT ENGINE CHECK LIGHT WOULD REMAIN.
Engine, Apr 9, 2019
MY KEY WON'T TURN THE CAR OFF WHEN IT IS RUNNING. THE STEERING WHEEL IS NOT LOCKED. KEY FEELS LIKE ITS GOING TO BREAK OFF AND I CAN'T TURN IT.
Power train, Apr 6, 2019
VOLKSWAGEN 38B9/9V RECALL MY VOLKSWAGEN JETTA HAS BEEN DIAGNOSED WITH THE SAME ISSSUE THAT THE CAR HAS BEEN RECALLED FOR. I'VE TAKEN IT TO VW DEALERSHIP BUT THEY SAID MY CAR DOES NOT QUALIFY FOR THE RECALL. AFTER RESEARCHING I'VE FOUND THAT THE RECALL AFFECTS 2014 JETTAS WITH A 1.8T ENGINE, WITH THE QUALIFYING MONTH AND YEAR OF MANUFACTURE DATE (APRIL, 2014). MY CAR HAS A MANUFACTURE DATE OF APRIL 2014, ALTHOUGH MY SPECIFIC VIN NUMBER WAS NOT INCLUDED IN THE RECALL. I AM WONDERING WHY IT WASN'T LISTED, AS THE DATES MATCH UP AND THE ISSUE IS EXACTLY THE SAME. THIS IS CAUSING A MAJOR ISSUE IN MY CAR AND IS CAUSING A LEAK THAT CAN RESULT IN AN ENGINE FIRE, WHICH IS AN OBVIOUS SAFETY ISSUE. MY CAR IS HAVING SEVERE TRANSMISSION PROBLEMS NOW AND HAS COMPLETELY STOPPED NUMEROUS TIMES AT RED LIGHTS, WITHOUT ALLOWING ME TO EVEN PUT IT IN PARK, WHICH HAS ALMOST CAUSED ME TO BE IN A FEW ACCIDENTS. THE RPMS ARE GOING CRAZY, I AM EXPERIENCING ROUGH IDLING, TROUBLE IN SHIFTING GEARS, AND THE TRANSMISSION HAS BEEN LEAKING AND OVERHEATING. IT ALSO HAS TROUBLE SOMETIMES ACCELERATING ON THE HIGHWAY OR ON CITY STREETS.
Other or unspecified, Apr 4, 2019
THIS VOLSWAGON JETTA HAS HAD 3 SEPARATE ISSUES WITH THE IGNITION. THE CAR WILL NOT TURN OFF AND THE KEY IS STUCK IN THE IGNITION. VW REPLACED THE PART ONCE, BUT WILL NOT REPLACE IT NOW. SAME ISSUE AS BEFORE.
Power train, Mar 23, 2019
LEAKING TRANSMISSION FLUID AND RUNNING ROUGH
Power train, Engine, Mar 22, 2019
TRANSMISSION PROBLEMS? ONCE MY CAR GOT UP TO 80,000 MILES WHEN IN TRAFFIC I TAKE MY FOOT OFF THE ACCELERATOR WHILE IN DRIVE AND THEN ACCELERATE SOMETIMES THERE'S A JERKING AS IF THE CAR DOESN'T KNOW WHAT GEAR TO BE IN. NORMALLY HAPPENS AT ANY SPEED TYPICALLY WHILE DRIVING SLOWING DOWN AND ACCELERATING. DATE WHEN IT STARTED I REALLY STARTED NOTICING IT IN JANUARY 2019. I ALSO NOTICED EXCESSIVE OIL CONSUMPTION AND WHEN OIL GETS LOW ON DIPSTICK NO LOW OIL LIGHT ON DASH. OIL GETS LOWER THAN DIPSTICK. DIPSTICK BECOMES DRY BUT NO SOUND DIFFERENCE IN ENGINE AND STILL RUNS NORMALLY.
Engine, Mar 19, 2019
A 5 YEAR OLD CAR WITH UNDER 70K MILES IS NOW IN THE SHOP HAVING THE TIMING CHAIN REPLACED. THIS IS ABOUT HALF THE MILES AND YEARS THAT SHOULD BE EXPECTED TO GO WITHOUT TIMING CHAIN PROBLEMS.
Other or unspecified, Mar 11, 2019
KEY IS STUCK IN THE IGNITION AND THE CAR WILL NOT SHUT OFF
Electrical system, Mar 7, 2019
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
Seat belts, Mar 3, 2019, crash
REAR ENDED A VEHICLE IN FRONT OF ME WITH ENOUGH SPEED TO TOTAL MY VEHICLE, HOWEVER MY SEATBELT DID NOT LOCK AND I HIT THE STEERING WHEEL WITH MY CHEST. I HAD CONCUSSION SYMPTOMS FOLLOWING THE IMPACT FOR OVER 4 HOURS (CONFUSION, FOGGINESS, SLOWED SPEECH, FATIGUE NOT NORMAL FOR THE EVENT)
Vehicle speed control, Electronic stability control (ESC), Feb 18, 2019
THE ENGINE MAY IDLE AND STUMBLE UPON ACCELERATION. THIS MAY BE DUE TO FAULTY ENGINE CONTROL MODULE SOFTWARE MISADJUSTING THE VALVE TIMING." THI IS THE CURRENT SAFETY RECALL FOR THE SAME MAKE MODEL AND YEAR OF MY CAR, HOWEVER, MY VIN HAS NOT BEEN INCLUDED. THIS IS THE ISSUE WITH MY CAR. IT WILL HAPPEN WHILE IN PARK, WHEN SLOWING DOWN TO STOP. MY CAR HAS STALLED AS A RESULT AT A STOP SIGN OR AT A LIGHT. LAST TIME THIS HAPPENED WAS TODAY.
Exterior lighting, Feb 17, 2019
THE PASSENGER SIDE LOW BEAM WENT OUT. I REPLACED THE BULB AND IT STILL DIDN'T WORK. THEN THE DRIVER'S SIDE LOW BEAM WENT OUT TOO. I TRIED REPLACING BOTH BULBS AT ONCE, IT DIDN'T WORK. THEN I CHECKED THE FUSES, BOTH UNDER THE HOOD AND UNDER THE DASH. THE FUSES ARE GOOD. THE HIGH BEAMS ARE GOOD, THE RUNNING LIGHTS, BREAK LIGHTS AND TURN SINGLE LIGHTS ARE GOOD. JUST THE LOW BEAMS.
Other or unspecified, Feb 16, 2019
I HAD. SMOKING AND HESITATION . HAD MY CAR CHECKED OUT AT ELITE AUTO REPAIR 401 736-8942. . THEY DID A DIAGNOSTIC AND CAME UP WITH FINDING A SEVERE LEAK AT TOP OF TRANSMISSION. FOUND TRANSMISSION LEAKING FROM OIL COOLER SEAL.AT THAT TIME HE FOUND A RECALL ON THIS . I CALLED VW IN WARWICK R.I AND THEY STATED NO RECALL FOR THIS. I HAVE COPY OF RECALL PULLED AND IT WAS CLEARLY A RECALL. I AM HOPING YOU WILL REACH OUT TO ME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM