2015 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 194 owner complaints filed for this model year. This is the 16th highest complaint count among 26 Jetta model years with reports.
Of the 2015 reports, 8 involved a crash and 1 involved a fire. 9 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Electrical system, ignition, anti-theft, control moduleAug 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Campaign 19V615000 on NHTSA.gov
Engine and engine cooling, engineOct 26, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
Campaign 15V705000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveOct 7, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Jetta vehicles manufactured September 8, 2014, to November 28, 2014, Golf vehicles manufactured April 2, 2014, to December 3, 2014, and E-Golf vehicles manufactured July 26, 2014, to October 18, 2014. The affected vehicles are equipped a Passenger Occupant Detection System (PODS) that may have been manufactured improperly. As a result, the front passenger seat occupant may be improperly classified or may not be detected.
In the event of a crash, if the front passenger seat occupant is incorrectly classified or non-detected, the passenger frontal air bag may deploy improperly or not at all, increasing the risk of occupant injury.
Volkswagen will notify owners, and dealers will replace the PODS control module, free of charge. The recall began on November 20, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswgen's number for this recall is 69L6.
Campaign 15V627000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, fuel railJan 23, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment.
A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.
Campaign 15V028000 on NHTSA.gov
Exterior lighting, headlightsDec 15, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Jetta vehicles manufactured July 11, 2014, to November 13, 2014. Due to incorrect software within the headlight control module, the low beam headlights may turn off when high beam lights are turned on. As a result, the light output from the headlights may be insufficient. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108. "Lamps, Reflective Devices, and Associated Equipment."
Insufficient headlight output may increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the headlight control module software, free of charge. The recall is expected to begin in January 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 57F6.
Campaign 14V790000 on NHTSA.gov
SeatsOct 24, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Jetta and Passat vehicles manufactured September 23, 2014, to October 9, 2014, and equipped with manual front seatback recliners. In the affected vehicles, the seatback recliner retaining bracket may not engage correctly, resulting in unexpected movement of the seatback.
Unexpected movement of the driver's seatback may distract the driver, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will inspect the assembly of the seatback recliner retaining bracket, correcting it as necessary, free of charge. The recall began in October 2014. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72F1.
Campaign 14V670000 on NHTSA.gov
Representative owner complaints
194 reports, newest first.
Electrical system, Sep 12, 2021
Since purchasing my used used 2015 VWA Jetta in 2019 I have had several issues I think are electrical. (1)The phone charger outlet has blown a few times and required them to reset it, (2) there have been 4 occasions in the last 6 months where my car wouldn't start, but upon being checked out by a VW repair shop it was not determined what caused this, the lights started coming on, but it would not fully start. (3) More recently my horn has randomly stopped working, on three occasions when I went to use it, nothing happened and when I park or later in the day it resumes working.
Steering, Sep 9, 2021
Volkswagen Jetta 2015-- 45K--defective Power steering Pump---
Engine, Sep 7, 2021
Operating vehicle at highway speed engine stopped suddenly and vehicle lost all power. Engine timing belt failed at 103XXX miles. Vehicle was difficult to bring to stop and steer to side of road. Timing belt interval listed at 130k this is a TDI Dieselgate car. New regen cycle causes car to operate more cycles and at higher temperatures potentially causing premature timing belt failure.
Suspension, Jul 23, 2021
Rear suspension springs needed to be replaced. Both were snapped in two pieces, one happened to be broken but held together (stacked top to bottom) as two separate pieces. Nothing occurred to the car to cause this. Car has approximately 90,000 miles.
Suspension, Jun 19, 2021
I own a 2015 Volkswagen Jetta SE TSI And the rear coil spring on my drivers side snapped into 3 pieces. I was just on the highway and was coming through torrential downpour in the middle of Rhode Island. I was lucky enough to just have pulled in my drive way and put the car into park when a loud bang occured and my car dropped on the driver side a few inches. there were zero warning signs or indicator lights. The car just drooped. could have been a disaster had it happed in the downpour on my way home.
Service brakes, Jun 19, 2021
Emergency/parking brake button broke and fell off, rendering the brake inoperative.
Other or unspecified, Jun 14, 2021
Looking to see if my timing belt or serpentine belt needs to be replaced.
Engine, Jun 14, 2021
2015 VW Jetta, 1.8L turbo engine. While interstate driving, the engine abruptly failed, running very roughly, causing a severe loss of power. This was in the hills of Tennessee at 65mph, and the sudden loss of power made us a traffic hazard and put all our lives in severe danger, being forced to travel under 40mph to reach safety. There were no warning lights prior, and the car had just had an oil change and inspection. After the loss of power, we had warning lights all over the dashboard. The Traction Control, ECM, and a flashing Check Engine were the ones I can recall. After reaching a safe place with cell service, the car was towed to a VW dealership in the next major city. Technicians there diagnosed it with an exhaust valve failure, which in turn shattered the spark plug. This was verified by CNA National, an extended warranty company.
Other or unspecified, Mar 24, 2021
SUNROOF EXPLODED FROM INSIDE OUT WHILE DRIVING ON HIGHWAY. DEALERSHIP WILL NOT COVER UNDER WARRANTY KNOWING THERE IS A CLASS ACTION LAWSUIT UNDER REVIEW. OTHER DRIVERS WERE EFFECTED DODGING CLASS PARTICLES ON HIGHWAY. INTERIOR OF CAR PLUS MYSELF WAS COVERED WITH GLASS FOR THE NEXT COUPLE MILES UNTIL FINDING A VOLKSWAGEN DEALERSHIP. SUPER LOUD EXPLOSION NOISE ALMOST CAUSED ME TO WRECK TOO. I WOULD NOT RECOMMEND VOLKSWAGEN BRAND TO ANYONE NOW.
Steering, Suspension, Wheels, Mar 19, 2021
BOTH MY FRONT TIRES UNRAVELED ON SEPARATE OCCASIONS WITHIN A MONTHS TIMEFRAME ON THE INSIDE WHEEL WELL. I WAS DRIVING AND I HEARD SOME LOUD NOISE AND NOTICED THE TIRE AND WHEN REMOVED THERE WAS METAL SHOWING ALL ALONG THE INSIDE OF THE TIRE AND ABOUT A FOOT OF UNRAVELED RUBBER WRAPPED AROUND THE AXLE. THIS SAME THING HAPPENED A COUPLE WEEKS LATER TO THE OTHER FRONT TIRE.
Electrical system, Air bags, Seats, Mar 19, 2021
THE AIRBAG LIGHT FOR THE PASSENGER SEAT INDICATES THAT A PASSENGER IS NOT THERE WHEN THERE IS. IT WILL START BLINKING RANDOMLY, SOMETIMES REGISTERING THEM AND SOMETIMES NOT. THIS HAPPENS WHILE DRIVING OR WHILE STATIONARY.
Fuel/propulsion system, Mar 16, 2021
CAR IS RANDOMLY BUCKING AND OR HESITATING. MANY TIMES IN THE MIDDLE OF A BUSY INTERSECTION, AND KILLS THE ENGINE. I'M GOING TO GET KILLED IF THIS CONTINUES TO HAPPEN. ITS BEEN DOING THIS FOR MONTHS.
Electrical system, Engine, Feb 7, 2021
ENGINE LIGHT IS ON 2015 JETTA 1.8 TURBO. ECU 1 STATES CODE P05A0 ACTIVE GRILLE AIR SHUTTER "A" STUCK ON. VOLKSWAGON WANTS TO CHARGE ME $900 TO CORRECT THIS SENSOR PROBLEM. VEHICLE HAS 32,000 MILES & WAS STATIONARY WHEN LIGHT CAME ON. THIS IS A DEFECT IN THE SENSOR SYSTEM. SHOULD VW HAVE TO PAY? WHY ARE CONSUMERS PAYING?
Structure, Feb 3, 2021
DRIVER FRONT DOOR RATTLE, WHEN DRIVING AT ANY SPEED. AND NOTHING IN DOOR POCKET
Other or unspecified, Fuel/propulsion system, Jan 20, 2021
MY CAR HAS A KEYLESS PUSH START BUTTON AND NOW HAS A SLUGGISH START.
Suspension, Power train, Electrical system, Dec 11, 2020
THE HORN KEEP MALFUNCTIONING IT WORKS SOMETIMES THE CAR DON'T HAVE LOSE POWER WHEN I GO UP HILLS AND SMOKE IS COMING FROM TAIL PIPE
Fuel system, Gasoline, Engine, Nov 5, 2020
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG FUEL ODOR OUTSIDE OF THE VEHICLE NEARBY THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE FUEL ODOR WAS ALSO PRESENT ON THE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V028000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Air bags, Seats, Oct 22, 2020, crash
AS THE THIRD CAR IN A 4 CAR ACCIDENT, IT WAS THE ONLY ONE WHERE AIRBAGS FAILED TO DEPLOY. ADDITIONALLY IT WAS THE MOST DAMAGED. THE FRONT DRIVERS SEAT BROKE UPON REAR IMPACT PRIOR TO THE CAR BEING FORCED INTO THE VEHICLE IN FRONT OF ME. I WAS STOPPED AT THE TIME.
Service brakes, Oct 21, 2020, crash
I HAVE OWNED THIS USED VEHICLE FOR 3 MONTHS. WHEN ATTEMPTING TO APPLY THE BRAKE AT LOW SPEED (10-15MPH) THE BRAKE PEDAL STUCK IN PLACE AND WOULD NOT GO DOWN. THIS BRAKE FAILURE RESULTED IN AN ACCIDENT. DURING SAID ACCIDENT, AT LOW IMPACT, THE AIRBAG WAS TRIGGERED TO DEPLOY. THIS LEADS ME TO BELIEVE THE AIRBAG OR SENSOR IS DEFECTIVE, AS I HAVE BEEN IN A MUCH MORE SERIOUS ACCIDENT WITH AN OLDER JETTA THAT DID NOT RESULT IN AIRBAG DEPLOYMENT. I AM AT RISK OF HAVING MY VEHICLE TOTALED OUT BECAUSE OF THESE ISSUES WHEN IT NORMALLY WOULD BE REPAIRABLE.
Electrical system, Oct 9, 2020, crash
**SEE ATTACHED DOCUMENT**
Vehicle speed control, Oct 5, 2020
WHILE CRUISE CONTROL IS ON AND CONTROLLING THE VEHICLE SPEED, THE SPEED SETTING WILL SOMETIMES (I.E. UNPREDICTABLY AND INTERMITTENTLY) INCREASE THE SPEED TO THE CLOSEST 5 MPH INCREMENT WHEN COMMANDED TO DECREASE THE SPEED TO THE CLOSEST 5 MPH INCREMENT. I HAVE BEEN ABLE TO REPRODUCE THIS ERROR DOZENS TO HUNDREDS OF TIMES BUT I CANNOT DISCERN A NOTABLE PATTERN AND THE BEHAVIOR SEEMS UNPREDICTABLE. THIS IS NOT A NEW ISSUE BUT HAS EXISTED SINCE I PURCHASED THE VEHICLE NEW IN 2014. EXAMPLE: I AM DRIVING AND SET THE CRUISE CONTROL TO "ON" TO CONTROL THE VEHICLE SPEED AT 63 MPH. I PRESS THE BUTTON THAT IS SUPPOSED TO DECREASE THE SPEED TO THE NEXT LOWEST MULTIPLE OF 5 (60 MPH) BUT IT WILL INSTEAD INCREASE THE SPEED TO 65 MPH. THE 60 TO 65 MPH RANGE IS SIMPLY AN EXAMPLE AND THE ISSUE EXISTS AT ALL SPEEDS, AS FAR AS I CAN TELL.
Other or unspecified, Oct 4, 2020
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
Suspension, Aug 6, 2020
WHILE HAVING THE BRAKES REPLACED IT WAS DETERMINED THAT THE RIGHT FRONT SUSPENSION SPRING IS BROKEN. THIS IS IN ADDITION TO MY FIRST REPORT OF A REAR SPRING BREAKING WHILE DRIVING.
Suspension, Aug 6, 2020
THIS BW 62,000 MILES ON IT. WHILE DRIVING THE LEFT REAR SUSPENSION COIL BROKE OFF INTO THE ROAD. OUR SECOND VW, THE EXACT SAME CAR BOUGHT FOUR DAYS EARLIER, BLEW A FRONT SUSPENSION SPRING A MONTH EARLIER. I WILL REPORT THAT CAR SEPARATELY.
Other or unspecified, Aug 5, 2020
IGNITION KEY GOT STUCK INTO IGNITION SWITCH MAKING UNABLE TO TURN THE CAR OFF. THIS STARTING HAPPENING AFTER RECALL 37M2 WAS PERFORMED.