2015 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 194 owner complaints filed for this model year. This is the 16th highest complaint count among 26 Jetta model years with reports.
Of the 2015 reports, 8 involved a crash and 1 involved a fire. 9 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Electrical system, ignition, anti-theft, control moduleAug 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Campaign 19V615000 on NHTSA.gov
Engine and engine cooling, engineOct 26, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
Campaign 15V705000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveOct 7, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Jetta vehicles manufactured September 8, 2014, to November 28, 2014, Golf vehicles manufactured April 2, 2014, to December 3, 2014, and E-Golf vehicles manufactured July 26, 2014, to October 18, 2014. The affected vehicles are equipped a Passenger Occupant Detection System (PODS) that may have been manufactured improperly. As a result, the front passenger seat occupant may be improperly classified or may not be detected.
In the event of a crash, if the front passenger seat occupant is incorrectly classified or non-detected, the passenger frontal air bag may deploy improperly or not at all, increasing the risk of occupant injury.
Volkswagen will notify owners, and dealers will replace the PODS control module, free of charge. The recall began on November 20, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswgen's number for this recall is 69L6.
Campaign 15V627000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, fuel railJan 23, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment.
A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.
Campaign 15V028000 on NHTSA.gov
Exterior lighting, headlightsDec 15, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Jetta vehicles manufactured July 11, 2014, to November 13, 2014. Due to incorrect software within the headlight control module, the low beam headlights may turn off when high beam lights are turned on. As a result, the light output from the headlights may be insufficient. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108. "Lamps, Reflective Devices, and Associated Equipment."
Insufficient headlight output may increase the risk of a crash.
Volkswagen will notify owners, and dealers will update the headlight control module software, free of charge. The recall is expected to begin in January 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 57F6.
Campaign 14V790000 on NHTSA.gov
SeatsOct 24, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Jetta and Passat vehicles manufactured September 23, 2014, to October 9, 2014, and equipped with manual front seatback recliners. In the affected vehicles, the seatback recliner retaining bracket may not engage correctly, resulting in unexpected movement of the seatback.
Unexpected movement of the driver's seatback may distract the driver, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will inspect the assembly of the seatback recliner retaining bracket, correcting it as necessary, free of charge. The recall began in October 2014. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72F1.
Campaign 14V670000 on NHTSA.gov
Representative owner complaints
194 reports, newest first.
Steering, Power train, Fuel/propulsion system, Jul 8, 2019
I AM WRITING TO ADVISE YOU OF A POTENTIAL SAFETY ISSUE WITH THE DESIGN OF THE VOLKSWAGEN JETTA. I OWN A 2015 JETTA. AFTER A HEAVY RAIN, AND USUALLY AFTER PASSING THROUGH STANDING WATER, THE CAR LOSES POWER AND STALLS. THIS HAS HAPPENED ON THREE OCCASIONS RECENTLY. I FIRST TOOK THE CAR TO MY OWN MECHANIC, AN EXPERIENCED TECHNICIAN WITH A MAJOR REPAIR FRANCHISE. HE WAS UNABLE TO PINPOINT THE PROBLEM. WHEN THE PROBLEM RECURRED, I TOOK IT BACK AND HE AGAIN TESTED IT BUT WAS UNABLE TO SAY FOR SURE WHAT THE PROBLEM WAS. HOWEVER, HE NOTED THAT THERE WAS AN AIR INTAKE IN THE FRONT END THAT MIGHT HAVE TAKEN IN WATER AND CAUSED THE ISSUE. I THEN TOOK THE CAR TO THE DEALERSHIP (BURLINGTON VOLKSWAGEN) AND THEY WERE ALSO UNABLE TO DIAGNOSE THE PROBLEM. HOWEVER, THE MECHANIC THERE ALSO INDICATED THAT IT MIGHT BE DUE TO WATER ENTERING THE AIR INTAKE IN THE FRONT END. IT SEEMS TO ME THAT THIS WOULD BE A DESIGN FLAW THAT COULD LEAD TO AN ACCIDENT DUE TO THE SUDDEN LOSS OF POWER STEERING. THE DEALERSHIP ADVISED ME NOT TO DRIVE THROUGH PUDDLES, WHICH IS OBVIOUSLY NOT A PRACTICAL SOLUTION. I THEN ASKED VOLKSWAGEN CUSTOMER CARE TO LOOK INTO THE PROBLEM. THE ONLY OPTION THE REPRESENTATIVE THERE OFFERED WAS FOR ME TO TAKE THE CAR TO ANOTHER VW DEAIERSHIP, WHICH I AM UNWILLING TO DO AT MY PERSONAL EXPENSE. I AM WORRIED ABOUT MY OWN AND MY WIFE'S SAFETY WHEN DRIVING IN THE RAIN, BUT VOLKSWAGEN IS BASICALLY TELLING ME THAT THEY CAN'T FIND A PROBLEM SO THEY CAN'T FIX IT. I WOULD BE GLAD TO WORK WITH YOU ON THIS ISSUE, AND I HAVE ATTACHED THE VW MECHANIC'S REPORT.
Steering, Jun 20, 2019
IGNITION WILL NOT TURN OFF CAR STAYS STARTED
Electrical system, Jun 13, 2019
THE CAR WILL NOT TURN OFF. THE KEY IS STUCK IN THE IGNITION AND WILL NOT TURN TO TURN THE VEHICLE OFF. THE WHEEL IS NOT LOCKED.
Electrical system, Jun 11, 2019
MY CHARGING PORTS QUIT WORKING. IT IS NOT THE FUSE.
Seats, Jun 11, 2019
MY DRIVERS SEAT TOP PORTION IS STUCK IN AN ODD POSITION . IT WON'T GO BACK OR MOVE AT ALL. IT JUST QUIT MOVING. STATIONARY I THINK .
Electrical system, Jun 3, 2019
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
Electrical system, May 29, 2019
IGNITION SWITCH WOULD NOT TURN OFF, COULD NOT TURN OFF ENGINE.
Other or unspecified, May 28, 2019
CANNOT TURN VEHICLE OFF ONCE ON. KEY GETS STUCK. VEHICLE IS IN PARK STATIONARY. AFTER JIGGLING THE KEY FOR OVER A COUPLE HOURS I FINALLY GOT THE VEHICLE TO TURN OFF.
Electrical system, Engine, May 8, 2019
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHUT OFF AND THE KEY COULD NOT BE REMOVED FROM THE IGNITION SWITCH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. SPIRIT AUTO CENTER OF RENTON (330 SUNSET BLVD N, RENTON, WA 98057, (425) 226-6113) DIAGNOSED THE VEHICLE, BUT DID NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Engine, Fuel/propulsion system, Apr 30, 2019
CAR WON'T PULL. IT START OFF GOOD. THEN IT LOSES PRESSURE AND DROPS TO 30 MILES AN HOUR.
Engine, Apr 10, 2019
THE TIMING BELT TENSIONER WENT BAD CAUSING THE TIMING CHAIN TO JUMP TIME AT 72K MILES. THIS DID NOT CAUSE ANY INTERNAL ENGINE DAMAGE BUT DID COST A TON OF MONEY. APPARENTLY THIS IS A COMMON ISSUE IN OLDER JETTA'S, BUT IT APPEARS THAT THE NEWER MODELS JUST HAVEN'T BEEN GIVEN ENOUGH TIME TO SCREW UP. IT ALSO HAD TO HAVE THE HIGH PRESSURE FUEL PUMP REPLACED DUE TO FAILURE. THE CAR WAS STATIONARY IN MY DRIVEWAY AND WOULD NOT START.
Engine, Apr 1, 2019
AT 75,355 MILES MY JETTA THAT I PURCHASED 8 MONTHS EARLIER SUDDENLY DIED. I WAS DRIVING 75 MPH ON THE FREEWAY HEADED TO DALLAS WHEN SUDDENLY ALL THE WARNING LIGHTS CAME ON AND MY CAR SLOWED TO A STOP. LIKE A COMPUTER SHUTS DOWN ON YOU. MY CAR WOULD NOT START. OR EVEN MAKE A SOUND. THE DEALERSHIP ASSESSED THE DAMAGE AND TOLD ME OIL HAD BEEN LEAKING INTERNALLY INTO THE ENGINE AND I'D NEED A NEW ONE, IT WOULD COST ABOUT 10K. I HAVE HAD THE CAR FOR 28K MILES. PURCHASED CERTIFIED, ALL MAINTENANCE DONE AT VW. NO ONE WANTS TO HELP. NO BUY BACK. NO TRADE IN ASSISTANCE. NO APOLOGY. THE MANAGER HASN'T EVEN CALLED ME BACK. GEORGIA DOESN'T HAVE USED CAR LEMON LAWS. I'VE HAD PROBLEMS EVERY FEW MONTHS BUT BECAUSE THEY WERE NOT RELATED TO THE ENGINE, IT'S NO ONES FAULT BUT MINE.
Power train, Engine, Feb 4, 2019
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO OPERATE. THE CONTACT HAD TO CONSTANTLY PRESS THE START BUTTON IN ORDER FOR THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WERE RIPPLES IN THE CHARGING SYSTEM, LEAKAGE IN THE TRANSMISSION, AND LEAKAGE FROM THE TURBO THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SHUTTER GRILL NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. *TT VW REFUSED TO ACCEPT ANOTHER INDEPENDENT MECHANICS DIAGNOSE AND TO DARK VW SLATES NOT HAPPENING. DEFECT TIRES, WINDOWS, SMELL FROM HEATER DETECT SHOCKS, SHUTS. RADIO GETS HOT, VW WAS TOLD SHUTTER GNULL BUT CANNOT DIAGNOISE THE PROBLEM AND STARTING PROBLEM AND KEY SYSTEM VW HEADQUARTERS HAVE BEEN MADE AWARE OF ALL ISSUES. TO DATE CAR WILL NOT START NUMEROUS TIMES. CONSUMER TURBO, NOISE IN THE ENGINE, LEAKS, VW FAILED TO DIAGNOISE/ OUTSIDE MECHANIC DIAGNOSE IT. *JB
Exterior lighting, Jan 18, 2019
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHEN THE HIGH BEAM HEADLIGHTS WERE ACTIVATED, THE LOW BEAM HEADLIGHTS BECAME INOPERABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
Electrical system, Visibility, Structure, Nov 14, 2018
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS POWERED OFF WITH THE WINDOWS ROLLED DOWN, THE CONTACT REACHED INTO THE VEHICLE AND THE WINDOW ROLLED UP AND SQUEEZED THE CONTACT. THE CONTACT SUSTAINED CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 160250974. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000 *TT*JB
Electrical system, Nov 13, 2018
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION AND FAILED TO RELEASE OR TURN BACKWARDS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO OURISMAN VOLKSWAGEN OF ROCKVILLE (801 ROCKVILLE PIKE, ROCKVILLE, MD 20852, (301) 637-8344) WHERE IT WAS DIAGNOSED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT COVERED UNDER THE WARRANTY. THE FAILURE MILEAGE WAS 18,000. THE VIN WAS NOT AVAILABLE.
Electrical system, Oct 8, 2018
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. THIS CAUSES THE CAR NOT TO TURN OFF IN SOME INSTANCES.
Power train, Exterior lighting, Fuel/propulsion system, Oct 7, 2018
PUTTING A NEW BATTERY IN EVERY MONTH START PUSH START BUTTON WILL NOT WORK AIRBAG LIGHT OFF AND ON FRONT HEADLIGHTS PARKING LIGHTS BLOW EVERY 2 WEEKS
Electrical system, Oct 4, 2018
THE MAJOR PROBLEM OCCURRED SHORTLY AFTER MY 30,000 MILE CHECK UP, WHEN MY KEY GOT STUCK IN THE IGNITION, AND I COULD NOT TURN THE CAR OFF. I AM AWARE THIS PROBLEM DATES BACK TO AS EARLY AS 2012. I IMMEDIATELY CONTACTED VW CUSTOMER CARE SINCE I WAS AT APPROXIMATELY 36,400 MILES TO SEE IF THEY WOULD ASSIST IN REPLACING THIS PART. IN ADDITION, I WAS CHARGED 153.63 FOR THE DIAGNOSIS. MIDDAY ON SEPTEMBER 21, 2018, I RECEIVED A CALL FROM CUSTOMER CARE DENYING MY CLAIM COMPLETELY. I AM AWARE THAT THIS IS AN ONGOING PROBLEM, AND SHOULD BE UNDER A RECALL STATUS. I WAS ALSO INFORMED THAT VW HAS UPDATED THEIR IGNITION SWITCH (REPLACED WITH AN UPDATED MODEL NUMBER) SO THE REPLACEMENT PART WILL NOT CAUSE PROBLEMS. I FEEL LIKE THIS WAS A PLOY TO GET ME TO GO TO THE VW DEALERSHIP, SO THEY MAY CONTINUE TO PROFIT OVER THEIR PAST MISTAKES. I BELIEVE I HAVE PAID FOR SOMETHING THAT SHOULD BE COVERED UNDER A RECALL OR EXTENDED WARRANTY. IN ADDITION, I HAD THE BATTERY FAIL AT THE 36,000 MILE MARK AS WELL. I FEEL THAT I HAVE HAD MORE TROUBLE WITH THIS NEW CAR THAN ANY OTHER CAR I HAVE OWNED IN THE PAST, AND I AM NOT REALLY THRILLED AS A FIRST TIME VW OWNER. *JS *JS THE CONSUMER STATED THERE WAS A RECALL ISSUED FOR THIS PARTICULAR FAILURE. DUE TO THE VIN, THIS VEHICLE WAS NOT INCLUDED ON THE RECALL. *JS
Seat belts, Seats, Sep 24, 2018
1) DRIVER'S SIDE FRONT SEAT BELT BECAME PROBLEMATIC TO CLICK INTO THE RECEIVER, OFTEN WHEN INSERTING THE BUCKLE INTO THE RECEIVER, IT WOULD BOUNCE BACK OUT AS IF BEING EJECTED 3-6 TIMES BEFORE LATCHING. DEALER EXAMINED, ACKNOWLEDGED SOMETHING WASN'T RIGHT AND RECOMMENDED REPLACEMENT OF THE RECEIVER. 2) DRIVER'S SIDE FRONT SEAT BEGAN EXHIBITING SLIGHT ROCK AND CLICK DURING ACCELERATION AND DECELERATION. DEALER RECOMMENDED REPLACING THE SEAT FRAME.
Air bags, Sep 13, 2018
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHETHER THE VEHICLE WAS PARKED OR BEING DRIVEN, THE PASSENGER AIR BAG WARNING INDICATOR ILLUMINATED WHEN THE PASSENGER SEAT WAS UNOCCUPIED. THE VEHICLE WAS TAKEN TO LAKELAND VOLKSWAGEN (209 S LAKE PARKER AVE, LAKELAND, FL 33801, (863) 804-6160) WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V672000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Air bags, Seats, Sep 7, 2018
MY VEHICLE IS DISPLAYING THE EXACT DEFECT DESCRIBED IN NHTSA RECALL NUMBER 15V627000 FOR VOLKSWAGEN'S 2015 JETTA. MY VEHICLE WAS MANUFACTURED IN NOVEMBER OF 2014, WHICH FALLS WITHIN THE RECALL TIME FRAME. HOWEVER, THE MANUFACTURE REFUSES TO MAKE REPAIRS BECAUSE THEY HAVE NOT INCLUDED MY CAR'S VIN NUMBER IN THE NHTSA RECALL. THIS ISSUE CAN BE OBSERVED WHEN THE VEHICLE IS IN MOTION, AND WHEN IT IS STATIONARY. IT HAS OCCURRED IN SITUATIONS WHERE THE VEHICLE IS ON A CITY STREET AND ON A HIGHWAY AS WELL AS TURNING. I DON'T KNOW WHAT ELSE TO DO AT THIS POINT, I JUST WANT MY VEHICLE TO BE SAFE. THANK YOU.
Seat belts, Jul 10, 2018
SEAT BELT BUCKLE NOT LATCHING NOTICED DIFFICULTY GETTING BELT TO LATCH TO BUCKLE THEN NOT AT ALL RESEARCH ON YOU TUBE AND INTERNET AND FOUND THIS IS A COMMON FAILURE SEEMS LIKE OLDER GENERATION CARS SEAT BELT ASSEMBLIES LAST A LIFE TIME THIS IS A MAJOR SAFETY FAILURE
Engine, Jul 1, 2018
FOR THE PAST WEEK NOW MY KEY HAS BEEN GETTING STOCKED IN THE IGNITION WHILE THE CAR IS ON, I'VE BEEN WIGGLING THE KEY BACK AND FORTH UNTIL IT COMES OUT BUT TODAY WHEN I GOT HOME FROM WORK PUT THE CAR IN PARK TRYING TO TAKE OUT THE KEY IT WOULD NOT MOVE AT ALL I HAD TO DRIVE TO A SHOP AND THEY ENDING UP TAKING OFF THE CASING AROUND THE STARRING WHEEL AND I BELIEVED THEY KNOCKED ON THE IGNITION IT SELF AND THE KEY CAME OUT HE LUBRICATED THE KEY AND THE IGNITION BY THE TIME I GOT BACK HOME THEY KEY STILL DIDNT COME OUT EASILY I HAS TO ROCK IT A FEW TIMES BEFORE IT CAME OUT.
Engine and engine cooling, Jun 26, 2018
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ENGINE INDICATOR ILLUMINATED AS THE VEHICLE FAILED TO START. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND IT WAS DIAGNOSED THAT THE EVAPORATIVE EMISSION CONTROL SYSTEM WAS LEAKING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 57,000. THE VIN WAS NOT AVAILABLE.