2016 Volkswagen Jetta
Problems, recalls and owner-reported issues
Engine is the leading concern among 161 owner complaints filed for this model year. This is the 18th highest complaint count among 26 Jetta model years with reports.
Of the 2016 reports, 18 involved a crash and 5 involved a fire. 14 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, fuel injection system, fuel railOct 21, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak.
A fuel leak increases the risk of a fire.
Volkswagen will notify owners, and dealers will replace the fuel rail bolts and, as necessary, the fuel rail. The recall began March 31, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24Gi.
Campaign 20V648000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Electrical system, ignition, anti-theft, control moduleAug 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Campaign 19V615000 on NHTSA.gov
Fuel system, gasoline, fuel injection system, fuel railJun 6, 2016
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 Jetta vehicles manufactured October 31, 2015, to January 21, 2016, 2016 Passat vehicles, equipped with 1.8T engines manufactured November 13, 2015, to December 9, 2015, and 2016 Golf vehicles manufactured November 5, 2015, to November 11, 2015. In the affected vehicles, the fuel rail may detach from the cylinder head and result in a fuel leak.
A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
Volkswagen will notify owners, and dealers will replace the cylinder heads, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 15F7.
Campaign 16V403000 on NHTSA.gov
Engine and engine cooling, engineOct 26, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
Campaign 15V705000 on NHTSA.gov
Representative owner complaints
161 reports, newest first.
Vehicle speed control, Nov 14, 2018, crash
WHEN PULLING INTO A PARKING SPACE IN A LARGE PARKING LOT, AS SOON AS I STARTED THE TURN, MY CAR ACCELERATED DRAMATICALLY CAUSING THE CAR TO JUMP THE CURB AND HIT THE CONCRETE BASE OF A LIGHT POLE HEAD ON. AIRBAGS WERE NOT DEPLOYED. INSURANCE DECLARED THE VEHICLE A TOTAL LOSS. I DID CONTACT VW CUSTOMER CARE WHO HAS TOLD ME MY ISSUE HAS BEEN WELL DOCUMENTED, HOWEVER, NEITHER VW OR MY INSURANCE COMPANY LOOKED ANY FURTHER AT THE VEHICLE FOR ISSUES.
Vehicle speed control, Service brakes, Oct 16, 2018, crash
TL* THE CONTACT OWNED A 2016 VOLKSWAGEN JETTA. WHILE DRIVING 25 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND HEARD A LOUD BOOM SOUND. THE CONTACT'S VEHICLE SUDDENLY ACCELERATED TO APPROXIMATELY 45 MPH AND REAR ENDED THE PRECEDING VEHICLE. THE VEHICLE WAS TOWED AND THE INSURANCE COMPANY DECLARED IT A TOTAL LOSS. THE DRIVER WAS SLIGHTLY INJURED ALONG WITH THE DRIVER OF THE OTHER VEHICLE, BUT NEITHER MOTORIST RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT'S VEHICLE WAS KEPT BY THE INSURANCE COMPANY FROM JULY TO OCTOBER 2018 BECAUSE THEY COULD NOT LOCATE THE VEHICLE IN THE SALVAGE YARD. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY COULD NOT ASSIST UNTIL THEY HEARD FROM THE INSURANCE COMPANY. THE DEALER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 38,000.
Power train, Oct 8, 2018
AT 32,000 MILES THE CLUTCH STARTED SLIPPING. EVEN THOUGH COVERED UNDER WARRANTY I WAS TOLD MY MY LOCAL VW DEALER AND BY VW OF AMERICA THAT THEY WOULD HAVE TO PULL THE CAR APART TO DETERMINE IF IT IS COVERED. IF THEY DETERMINE IT IS NORMAL WEAR AND TEAR IT WON'T BE COVERED AND I'M OUT $1100 FOR THE DIAGNOSTIC. MEANWHILE THE VW FORUMS I'VE BEEN ON PINPOINT A WEAK CLUTCH PRESSURE PLATE (DESIGN FLAW) AS THE SOURCE OF THE SLIPPING. THAT MAKES SENSE SINCE I'VE NEVER HAD A CLUTCH SLIP IN MY PREVIOUS 6 MANUAL TRANSMISSIONS AND TWO OF THOSE VEHICLES MADE IT TO OVER 200,000 MILES. THERE IS NO WAY A CLUTCH SHOULD GIVE UP AT 32,000 MILES. THE SLIPPING OCCURS WHILE ACCELERATING IN A HIGH GEAR WITH 4 PEOPLE IN THE CAR. IT JUST STARTED THIS WEEK, BUT IS ALREADY GETTING WORSE. NEITHER THE DEALER OR VWOA COULD TELL ME THE CRITERIA THEY USE TO DETERMINE IF A CLUTCH IS COVERED, BUT THE NICE VWOA REPRESENTATIVE TOLD ME THAT SHORT OF THE CLUTCH FAILING IN THE FIRST YEAR THEY RARELY COVER THE FAILURE. SO I'M LEFT WITH A WARRANTY THAT ISN'T WORTH THE PAPER IT'S PRINTED ON.
Electrical system, Sep 28, 2018
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. THE CONTACT HAD DIFFICULTY TURNING THE KEY IN THE VEHICLE'S IGNITION SWITCH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO STONE MOUNTAIN VOLKSWAGEN (3500 STONE MOUNTAIN HWY, SNELLVILLE, GA) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Service brakes, Aug 15, 2018
WAS TRAVELING AT A SLOW RATE OF SPEED PREPARING TO PARK CAR WITH FOOT ON BREAK. WHEN SUDDENLY CAR ACCELERATED WELL MY FOOT WAS ON THE BREAK AND HOPED THE CURB. CAR WOULD NOT STOP AND HAD TO USE THE E BRAKE.
Engine, Jul 24, 2018
NHTSA CAMPAIGN ID 16V4030000.VOLKSWAGON IA WARE OF RECALL
Air bags, Service brakes, Jul 17, 2018, crash
TL* THE CONTACT OWNED A 2016 VOLKSWAGEN JETTA. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE ACCELERATED AND STRUCK THE REAR OF ANOTHER VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED MINOR INJURIES TO THE RIGHT KNEE THAT DID NOT REQUIRE MEDICAL ATTENTION. THE CONDITION OF THE OCCUPANTS IN THE OTHER VEHICLE WERE UNKNOWN. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO A TOW LOT WHERE IT WAS DEEMED DESTROYED. THE DEALER (HANLEES HILLTOP TOYOTA, 3233 AUTO PLZ, RICHMOND, CA 94806, (510)-243-2020) WAS CONTACTED, BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 4,000. *TT
Air bags, Vehicle speed control, Service brakes, Jul 16, 2018, crash
TL* THE CONTACT OWNED A 2016 VOLKSWAGEN JETTA. WHILE DRIVING AT A SLOW SPEED WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE VEHICLE ACCELERATED FROM 3 MPH TO 40 MPH AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED; HOWEVER, THE DRIVER OF THE OTHER VEHICLE SUSTAINED A WHIPLASH. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THE DEALER WAS NOT CONTACTED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,999. *TT
Other or unspecified, Jun 27, 2018
KEY STUCK IN IGNITION WHEN TURNING OFF THE ENGINE WHEN I STOPPED. I CANNOT TURN OFF THE ENGINE, I CANNOT TAKE KEY OUT OF IGNITION.
Other or unspecified, Jun 27, 2018
KEY GETS STUCK IN IGNITION. WILL NOT SHUT OFF
Electrical system, Jun 27, 2018
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
Fuel/propulsion system, May 29, 2018
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. AFTER DRIVING THE VEHICLE AND PARKING IT, A VERY STRONG ODOR OF FUEL WAS DETECTED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Electrical system, Mar 11, 2018
THE ORIGINAL VW BATTERY LEAKED AND CORRODED RTHE CABLES SHORTING OUT THE CAR REQUIRING A TOW. IT WOULD NOT TAKE A JUMP AND AFTER TAKING IT TO A VW DEALERSHIP, THE BATTERY, CABLES AND STARTER HAD TO BE REPLACED. THE VEHICLE WAS STATIONARY WHEN THIS HAPPENED. THIS ALSO HAPPENED TO MY PREVIOUS VW.
Engine, Feb 15, 2018
WHILE DRIVING THE CAR ON CITY STREETS AND ON THE HIGHWAY AT 65 MPH THE CAR SUDDENLY BECOMES UNRESPONSIVE AND SLOWS TO A STOP. THE STEERING WHEEL LOCKS AND THE ACCELERATOR DOES NOT WORK. THE CAR WILL NOT IMMEDIATELY RESTART. IF THE CAR IS TURNED OFF AND ALLOWED TO SIT FOR 10-15 MINUTES IT WILL USUALLY RESTART. THIS HAS HAPPENED AT LEAST THREE TIMES.
Other or unspecified, Service brakes, Engine, Dec 24, 2017
I BELIEVE MY CAR IS THE RESULT OF A RECENT SERIES OF BAD STORMS TO HIT THIS COUNTRY AND MY CAR. I BELIEVE MY CAR IS A FLOOD-CAR THAT HAS BEEN VERY WELL CLEANED INSIDE AND OUT, AND CLEANED SO WELL THAT THE TITLE GOT A GOOD WASH, KNOWN IN THE INDUSTRY AS TITLE-WASHING. I BOUGHT THIS CAR BECAUSE IT CARRIED A GUARANTEE MAKING IT A CERTIFIED USED CAR. A CAR THAT CARRIES A CERTIFIED USED TITLE OF CONDITION THEN ONE WOULD EXPECT NOTHING LESS THAN PERFECTION. HOW I CAME TO KNOW ABOUT THE POSSIBILITY OF A FLOOD-CAR WAS THERE WAS WHAT LOOKED LIKE RIVER GRAVEL DEEP IN THE CARS DOOR SEAL AND THERE WAS A CLEAR WATER-LINE BEHIND WHERE THE MOVING PART OF THE STEERING-WHEEL ATTACHED TO THE CAR. NOW I'M UNSURE IF Y'ALL ARE ABLE TO HELP ME WITH THIS SITUATION, EVEN IF IT'S TO STEER ME IN THE RIGHT DIRECTION TO FIND RESOLUTION TO MY FLOOD-CAR ISSUE. I REALLY WANT ALL MY MONEY BACK AND START ALL OVER WITH SOMETHING LESS PRONE TO FLOOD WATERS.
Wheels, Service brakes, Dec 14, 2017
THE REAR BRAKES CREATE A SUBSTANTIAL RESIDUE THAT IS NOTICEABLE OVER THE SIDE OF THE VEHICLE AFTER EACH DRIVE. THE REAR BRAKES SQEAK AND SEEM TO BE WORN FROM THE GRINDING SOUND YET THE DISCS LOOK FINE. THE BRAKES DEFINITELY ARE FAULTY AND THE VEHICLE ONLY HAS 17K ON IT. I HAVE ALSO GIVEN GONE THROUGH A TIRE AND SOON NEED TO REPAIR ANOTHER ONE FROM SIDE WALL DAMAGE AND IT IS AT THE SAME CONTACT POINT THAT THE WHEELS COME TO MEET THE OUTER TIRE. IT IS SLICING INTO THE TIRE BECAUSE OF HOW IT LAYS ON THE TIRE. SO THESE ALL MAY BE RELATED BUT THE REAR TIRES ARE NOT RIGHT. I HAVE A 1.8 SEL 17'ALLOY WHEELS WITH ALL/SEASON TIRES. THE SOUNDS COMENRANDOMLY BUT NOT WHEN BREAKING IN AN INCLINE OR FROM FAST SPEEDS.
Power train, Nov 18, 2017
3 TIMES CAR POPPED OUT OF 3RD GEAR WHILE CAR WAS IN MOTION, NOTHING IN PARTICULAR BROUGHT THIS ON (NO BUMP IN ROAD, ETC), CAR HAS LESS THAN 7K MILES, BROUGHT TO VW DEALERSHIP AND AFTER DRIVING IT ONLY TWO MILES, THEY SAID THEY WOULD NOT EVEN INSPECT THE TRANSMISSION BECAUSE THEY COULDN'T RECREATE THE PROBLEM. NOW THE ISSUE IS THAT SOMETIMES I CAN'T GET THE CAR INTO 3RD GEAR. CONTACTED NE VW REGIONAL MANAGER BECAUSE I WANTED IT IN WRITING THAT THEY WERE REFUSING TO SERVICE THE CAR. THOUGH I WAS TOLD I WOULD BE SENT A LETTER, I'VE RECEIVED NOTHING MORE THAN A MONTH LATER. OTHER PROBLEMS I HAVE WITH THE CAR INCLUDE THE TURN SIGNAL SOMETIMES NOT TURNING OFF RIGHT AWAY-SOMETIMES IT BLINKS RIGHT, BLINKS LEFT AND THEN FINALLY TURNS OFF AFTER 1 MIN OR SO AND THE DRIVER'S SIDE WINDOW WOULD NOT GO UP WHEN WEATHER WAS HOT THIS PAST SUMMER.
Power train, Engine, Fuel/propulsion system, Nov 10, 2017
VEHICLE PAUSES FOR UP TO 5 SECONDS WHEN ATTEMPTING TO ACCELERATE ACROSS AN INTERSECTION OR WHILE ATTEMPTING TO PASS ANOTHER CAR ON THE HIGHWAY. THIS FAILURE HAPPENS SPORADICALLY WHETHER ON A PUBLIC STREET OR HIGHWAY. I NEVER KNOW WHEN IT WILL OCCUR BUT HAVE ALMOST BEEN HIT BY OTHER VEHICLES SEVERAL TIMES.
Air bags, Oct 21, 2017
TAKATA RECALL- I AM IN DANGER BECAUSE THE AIRBAGS DO NOT WORK PROPERLY.
Electrical system, Engine, Fuel/propulsion system, Oct 10, 2017
AT ANY TIME, DAY OR NIGHT, ANY TIME OF THE YEAR, WHEN ACCELERATING FROM A STOP OR ATTEMPTING TO PASS ANOTHER VEHICLE, THIS CAR WILL FAIL TO ACCELERATE WHEN PRESSING DOWN ON THE GAS PEDAL. THE DELAY CAN BE AS LONG AS 5 SECONDS AND SINCE I NEVER KNOW WHEN IT WILL HAPPEN, I FEEL THE VEHICLE IS VERY UNSAFE. IT CAN FAIL TO ACCELERATE IN THE MIDDLE OF AN INTERSECTION WITH TRAFFIC COMING AT YOU FROM BOTH DIRECTIONS AND YOU WILL NOT BE ABLE TO GET OUT OF THEIR WAY. I FEEL I TAKE MY LIFE IN MY HANDS EVERY TIME I STEP INTO THIS VEHICLE AND RECOMMEND THAT ON ONE EVER BUY ONE OF THESE DEATH TRAPS!!!!
Visibility/wiper, Oct 7, 2017
GAUGE BACKLIGHT INTENSITY CONTROL VIOLATES "49 CFR 571.101 - STANDARD NO. 101; CONTROLS AND DISPLAYS" THIS REPORT IS ECHO FROM NHTSA ID NUMBER: 11025444 THAT ANOTHER JETTA HAVING THE EXACT SAME ISSUE. FIRST, BASIC ISSUE IS, AUTOMATIC GAUGE BACKLIGHT INTENSITY CONTROLS TILL ZERO WHILE DRIVING ON DAY TIME, BUT THE ZERO LEVEL UNDER DARKER AMBIENT LIGHTING SURROUND AREA IS PREVENTING DRIVER TO CHECK SPEED THAT VIOLATING THE REGULATION. SECOND, THE FACT THAT MANY OF VW MODELS WITH THIS LIGHTING SENSOR HAS THE SAME CONTROL OF THE GAUGE AND THIS REPORTING ISSUE IS NOT A SINGLE CAR OR A SINGLE MODEL YEAR ISSUE. IN MY CASE, BOTH 2016 AND 2017 HAS THE SAME ISSUE. THIRD, ADDITIONAL FACT I FOUND OUT IN THE NIGHT TIME, AT VERY DARK ENVIRONMENT, I HAVE FOUND THE GRAPHICAL LCD PANEL IN THE CENTER OF THE GAUGES, ENTERTAINMENT CONTROL LCD PANEL AND THE BOTH REV GAUGE AND SPEED GAUGE NEEDLES ARE ALSO CONTROLLED INTENSITY, BUT NEVER DARKER THAN THE BRIGHTNESS WHILE HEADLIGHT ON. WITH ABOVE FACT, I UNDERSTAND VW'S INTENTION AND IDEA IS RIGHT, CONTROLLING THE BACKLIGHT WHILE IN THE DAYTIME, BUT THE GAUGE BACKLIGHT IS WAY BELOW BRIGHTNESS THAN NIGHTTIME AND TILL ZERO BACKLIGHT, WHILE NEEDLES, GRAPHIC PANEL, AND ENTERTAINMENT SYSTEM IS CONTROLLED AS IDEAL RANGE. SO FAR, VW OF AMERICA CUSTOMER CARE SAID THIS IS EXACTLY THE DESIGN, BUT ZERO INTENSITY BACKLIGHT IS VIOLATING THE REGULATION "S5.3.2 BRIGHTNESS OF ILLUMINATION OF CONTROLS AND INDICATORS" UNDER "49 CFR 571.101 - STANDARD NO. 101; CONTROLS AND DISPLAYS." SINCE VW IS NOT LISTENING MY REPORT, I WOULD LIKE THE AUTHORITY TO CHECK THE ISSUE AS SOON AS POSSIBLE. VIDEO OR PHOTO IS AVAILABLE UPON REQUEST, BUT YOU CAN REPRODUCE THE ISSUE AT ANY WHERE. SEE ID 11025444.
Service brakes, Jun 29, 2017, crash
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA. WHILE THE CONTACT'S SON WAS DRIVING 50 MPH, HE ATTEMPTED TO MAKE A RIGHT TURN AND LOST CONTROL OF THE STEERING WHEEL. WHEN HE DEPRESSED THE BRAKE PEDAL, THE BRAKES FAILED TO RESPOND QUICKLY. AS A RESULT, THE CONTACT'S SON HAD TO USE THE PARKING BRAKE TO STOP THE VEHICLE, WHICH RESULTED IN THE VEHICLE SPINNING OUT OF CONTROL AND CRASHING INTO A LAMP POST. AS A RESULT, THE FRONT RIGHT FENDER WAS DAMAGED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (TOYOTA COLLISION CENTER, 966 INTERNATIONAL SPEEDWAY BLVD, (386) 947-7800). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Power train, Vehicle speed control, Other or unspecified, Jun 19, 2017
THIS CAR CONTINUES TO SPORADICALLY GO IN REVERSE WHILE I AM IN DRIVE. THIS HAS HAPPENED WHILE WAITING IN LIKE AT A DRIVE THROUGH, FOOT ON BREAK WHILE IN DRIVE WHILE WAITING FOR FOOD, THEN TOLD TO PULL UP ONLY TO NEARLY BACK INTO THE CAR IN LINE BEHIND ME. HAD TO PUT CAR IN PARK AND SHUT OFF ENGINE- RESTART TO CORRECT PROBLEM. HAS HAPPENED WHILE FOOT ON BREAK AT RED LIGHT WHILE IN DRIVE, TOOK FOOT OFF BREAK WHEN LIGHT TURNED GREEN - CAR WENT INTO REVERSE WHILE DRIVE SHAFT "D" STILL LIT UP ALMOST BACKING INTO CAR BEHIND ME. AND AGAIN THIS HAPPENED WHILE BACKING UP IN MY APARTMENT PARKING LOT, PUT CAR INTO REVERSE TO BACK OUT, BREAK, WHEN TO PUT CAR INTO DRIVE AND CAR WENT INTO REVERSE. EACH TIME THE CAR HAS WENT INTO REVERSE WHILE IN DRIVE I HAVE HAD TO TURN OFF THE CAR COMPLETELY AND RESTART TO CORRECT THE PROBLEM. THIS IS A HUGE SAFETY HAZARD AND THREATENING TO MY CAR, MY SAFETY, AND OTHER DRIVERS. DEALERSHIP CANNOT RECREATE PROBLEM AND SAYS THEREFORE THERE IS NO PROBLEM, VW CUSTOMER CARE IS NO HELP EITHER AS THEY SIMPLY KEEP TELLING ME TO TAKE IT BACK TO THE DEALERSHIP.
Power train, May 31, 2017
2016 VOLKSWAGEN JETTA WITH 1.8 L.TURBO ENGINE WITH AUTOMATIC TRANSMISSION. AFTER TOTALLY STOPPING CAR AT AN INTERSECTION AND THEN APPLYING A LITTLE THROTTLE THE CAR WILL START MOVING OUT INTO INTERSECTION, BUT IF I HAVE TO LET OFF ON THROTTLE AFTER STARTING OUT IN INTERSECTION FOR ONE REASON OR ANOTHER THE ENGINE WILL NOT RESPOND AND FOR A FEW SECONDS, IT WILL NOT MOVE LEAVING ME DEAD IN THE INTERSECTION WITHOUT ANY RESPONSE. ENGINE IS STILL RUNNING BUT CAR WILL NOT MOVE FOR A FEW SECONDS. NO RESPONSE FROM THE THROTTLE.I TOOK IT INTO VW DEALER IN SAINT GEORGE UTAH ON !!/2/2016 AND HAD THEM CHECK IT OUT. THE MANAGER DROVE THE CAR AND SAID IT WAS OKAY NO PROBLEMS. THIS PROBLEM DOES NOT HAPPEN ALL THE TIME, BUT WHEN IT DOES OCCUR IT IS A DANGEROUS SITUATION. MECHANICS AT VW WERE AWARE OF THE PROBLEM BUT COULD DO NOTHING ABOUT IT . THEY SAID IT WAS A DESIGN FLAW IN THE TRANSMISSION.THESE CARS SHOULD BE RECALLED BEFORE SOMEONE GETS KILLED IN THEM. THIS PROBLEM HAS HAPPENED TO ME ABOUT A DOZEN TIMES. THESE CARS ARE TO DANGEROUS TO DRIVE AND SHOULD BE TAKEN OFF THE ROADS.
Other or unspecified, May 21, 2017
CHECK ENGINE LIGHT ILLUMINATED. START/STOP HYBRID MOTOR STARTING EVERY THREE SECONDS WHEN VEHICLE STOPPED. APPLICATION OF BRAKES MEETS WITH OCCASIONAL SURGE IN SPEED.