2017 Volkswagen Jetta

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 159 owner complaints filed for this model year. This is the 19th highest complaint count among 26 Jetta model years with reports.

Complaints by model year
  1. 159

Of the 2017 reports, 18 involved a crash and 3 involved a fire. 9 people were injured and 1 person died.

Primary concernElectrical system33 reports · 21% of complaints
Owner complaints159Filed with NHTSA
Recall relationship7 safety recallsNHTSA campaign records

What owners report most often

  1. Electrical system33
  2. Engine32
  3. Fuel/propulsion system29
  4. Other or unspecified25
  5. Air bags21
  6. Power train15
  7. Service brakes15
  8. Steering14

Recalls and investigations

  1. Fuel system, gasoline, fuel injection system, fuel railOct 21, 2020

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak.

    A fuel leak increases the risk of a fire.

    Volkswagen will notify owners, and dealers will replace the fuel rail bolts and, as necessary, the fuel rail. The recall began March 31, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24Gi.

    Campaign 20V648000 on NHTSA.gov

  2. Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020

    Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.

    If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.

    Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.

    Campaign 20E064000 on NHTSA.gov

  3. Electrical system, ignition, anti-theft, control moduleAug 22, 2019

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

    Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

    Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

    Campaign 19V615000 on NHTSA.gov

  4. Equipment, other, labelsMay 31, 2017

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles. The affected vehicles have Vehicle Identification Number (VIN) markings on the body that do not match the VIN plate near the windshield. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

    The mismatched VINs make the vehicle noncompliant with regulatory requirements.

    Volkswagen has notified owners and has replaced the vehicles, free of charge. The recall began on July 7, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 06A8.

    Campaign 17V352000 on NHTSA.gov

  5. Equipment, other, labelsMar 2, 2017

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles. The affected vehicles have incorrect information on the tire information label, possibly causing the operator to overload the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

    Overloading the vehicle may affect vehicle handling or result in tire damage, increasing the risk of a crash.

    Volkswagen will notify owners, and dealers install a corrected tire information label, free of charge. The recall began March 30, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for the recall is 01B8

    Campaign 17V137000 on NHTSA.gov

  6. Equipment, other, labelsMar 2, 2017

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Beetle and Jetta GLI vehicles. The affected vehicles have incorrect information on the tire information label, possibly causing the operator to overload the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

    Overloading the vehicle may affect vehicle handling or result in tire damage, increasing the risk of a crash.

    Volkswagen will notify owners, and dealers will install a corrected tire information label, free of charge. The recall began March 30, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for the recall is 01B9.

    Campaign 17V136000 on NHTSA.gov

  7. Engine and engine cooling, engineFeb 3, 2017

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles equipped with a 1.4L engine. These vehicles have an engine that may seize due to an improper casting of the block.

    If the engine seizes, the wheels may suddenly lock up, causing a loss of vehicle control and increasing the risk of a crash.

    Volkswagen will either buy back the vehicle or replace the engine block, free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 10F4.

    Campaign 17V070000 on NHTSA.gov

Representative owner complaints: electrical system

33 reports, newest first. Show all

  1. Electrical system, Vehicle speed control, Engine, Jul 2, 2019

    I HAVE A VOLKSWAGEN JETTA GLI 2.0 TURBO. IT CURRENTLY HAS 55,000. I AM HAVING A PROBLEM ON INITIAL START WHERE BY IT RUNS ROUGH, SOMETIMES STALLS AT IDLE AND SOMETIMES STALLS ON INITIAL ACCELERATION. THIS STARTED AS A 30 DAY PROGRESS OF GETTING WORSE. NOW THE YELLOW ENGINE LIGHT COMES ON AND AT THE SAME TIME THE CRUISE CONTROL YELLOW LIGHT APPEARS (INTERMITTENT). COMPUTER DIAGNOSTICS WERE RUN. WHEN TESTS WERE RUN AS A GROUP NO FAILURES REPORTED BUT WHEN RUN INDIVIDUALLY 7 FAULTS OCCURRED INCLUDING CYLINDER MISS-FIRES AND CAMSHAFT ADJ BANK 1 INTAKE ERROR

  2. Electrical system, Engine, May 20, 2019

    TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE DRIVING THE VEHICLE, IT LOST POWER. THE CONTACT HAD TO GUIDE THE VEHICLE TO THE SHOULDER OF THE HIGHWAY AND NARROWLY AVOIDED A COLLISION. THE VEHICLE WAS TAKEN TO SEASIDE VOLKSWAGEN (1725 AUTO CENTER PKWY, SEASIDE, CA 93955, (831) 394-6666), BUT THE FAILURE COULD NOT BE DUPLICATED OR LOCATED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE SEASIDE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,500. *AS *TR

  3. Air bags, Electrical system, Jun 27, 2018

    TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH, ALL THE WARNING INDICATORS ILLUMINATED, INCLUDING THE AIR BAG INDICATOR. THE CONTACT WAS CONCERNED THAT THE AIR BAG WOULD DEPLOY. THE VEHICLE WAS TAKEN TO UNIVERSITY VOLKSWAGEN MAZDA (5150 ELLISON ST NE, ALBUQUERQUE, NM 87109, (505) 761-1900) WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,750.

  4. Electrical system, Air bags, May 16, 2018, crash

    I HAVVE BEEN HAVING ELECTRICAL ISSUES THE PAST THREE-FIVE MONTHS ON THIS VEHICLE TODAY WHEN IN A CAR ACCIDENT THE AIR BAG LIGHTS CAME ON BUT NO AIR BAGS DEPLOYED FIRE AND RESCUE SIAD THEY SHOULD HAVE DEPLOYEED. THE RADIO WOULD TURN ON AND OFF AND SOMETIMES THE HEAD LIGHTS WOULDNT TURN ON.

  5. Electrical system, Engine, Jan 24, 2018, crash

    VEHICLE WAS PURCHASED WITH CHECK ENGINE LIGHT ON, RETURNED TO DEALERSHIP AND WAS TOLD IT WAS THE GAS CAP. THE VEHICLE WAS STALLING AFTER THAT. VEHICLE STALLED WHILE DRIVING ON PARKWAY, ALL OF THE DASH LIGHTS CAME ON AND THE ABILITY TO BRAKE AND STEER WAS GONE CAUSING AN ACCIDENT. AIRBAGS DID NOT DEPLOY ON THE FRONT END COLLISION. VEHICLE HAD 1100 MILES ON IT

  6. Electrical system, Dec 18, 2017

    AS I DROVE HOME ONE NIGHT, THE FUEL GAUGE WAS SHOWING EMPTY WHEN I KNEW THAT THE TANK WAS HALF FULL. THIS IS DANGEROUS FOR A REMOTE, RURAL DRIVER WHO NEEDS TO KNOW HOW MUCH GAS IS LEFT IN THE TANK. NOTHING OUT OF THE ORDINARY WAS PRESENT FOR THIS OCCURRENCE. AFTER I TURNED THE CAR OFF AND TURNED IT BACK ON THE GAUGE WAS BACK TO NORMAL. I WILL BE MONITORING CLOSELY FROM HERE ON OUT.

  7. Electrical system, Aug 24, 2017

    MY CAR IS STALLING UPON STARTING INTERMITTENTLY FOR THE LAST 2 MONTHS. I HAVE READ SEVERAL PLACES ABOUT PEOPLE HAVING AN ISSUE OF HAVING CARS OF THIS YEAR STALLING WHILE DRIVING WHICH IS EXTREMELY DANGEROUS. I AM FEARFUL MY ISSUE COULD TURN INTO THIS. I HAVE TAKEN MY CAR TO THE DEALER AND IT IS NOT THROWING ANY CODES. THE DEALER DID SAY THEY HAD CARS COME IN WITH THE ISSUE OF THEM STALLING WHILE DRIVING AND THEY'VE REPLACED THE FUEL INJECTOR MODULE (A $900 REPAIR). I HAVE ALSO CONTACTED VW ABOUT THIS ISSUE WITH NO RESOLUTION. *TR

  8. Electrical system, Aug 22, 2017

    TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY HAD A LOSS OF POWER, AND THE ENGINE, EPC, AND VARIOUS OTHER WARNING INDICATORS FLASHED. THE VEHICLE COASTED TO A STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SOME ATTEMPTS. THE DEALER (LONG ISLAND CITY VOLKSWAGEN, 5615 NORTHERN BLVD, WOODSIDE, NY 11377, 718-728-8111) PROVIDED A LOANER VEHICLE AND INDICATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.