2017 Volkswagen Jetta
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 159 owner complaints filed for this model year. This is the 19th highest complaint count among 26 Jetta model years with reports.
Of the 2017 reports, 18 involved a crash and 3 involved a fire. 9 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, fuel injection system, fuel railOct 21, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak.
A fuel leak increases the risk of a fire.
Volkswagen will notify owners, and dealers will replace the fuel rail bolts and, as necessary, the fuel rail. The recall began March 31, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24Gi.
Campaign 20V648000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderSep 23, 2020
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Campaign 20E064000 on NHTSA.gov
Electrical system, ignition, anti-theft, control moduleAug 22, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Campaign 19V615000 on NHTSA.gov
Equipment, other, labelsMay 31, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles. The affected vehicles have Vehicle Identification Number (VIN) markings on the body that do not match the VIN plate near the windshield. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The mismatched VINs make the vehicle noncompliant with regulatory requirements.
Volkswagen has notified owners and has replaced the vehicles, free of charge. The recall began on July 7, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 06A8.
Campaign 17V352000 on NHTSA.gov
Equipment, other, labelsMar 2, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles. The affected vehicles have incorrect information on the tire information label, possibly causing the operator to overload the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Overloading the vehicle may affect vehicle handling or result in tire damage, increasing the risk of a crash.
Volkswagen will notify owners, and dealers install a corrected tire information label, free of charge. The recall began March 30, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for the recall is 01B8
Campaign 17V137000 on NHTSA.gov
Equipment, other, labelsMar 2, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Beetle and Jetta GLI vehicles. The affected vehicles have incorrect information on the tire information label, possibly causing the operator to overload the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Overloading the vehicle may affect vehicle handling or result in tire damage, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will install a corrected tire information label, free of charge. The recall began March 30, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for the recall is 01B9.
Campaign 17V136000 on NHTSA.gov
Engine and engine cooling, engineFeb 3, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Jetta vehicles equipped with a 1.4L engine. These vehicles have an engine that may seize due to an improper casting of the block.
If the engine seizes, the wheels may suddenly lock up, causing a loss of vehicle control and increasing the risk of a crash.
Volkswagen will either buy back the vehicle or replace the engine block, free of charge. The recall began February 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 10F4.
Campaign 17V070000 on NHTSA.gov
Representative owner complaints
159 reports, newest first.
Air bags, Seat belts, Mar 20, 2023
The contact owns a 2017 Volkswagen Jetta. The contact stated that upon picking up his vehicle from the dealer, the air bag warning light illuminated. The mechanic informed him that the failure was related to the driver’s side seat belt and was not covered under recall. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty. The vehicle had yet to be repaired. The failure mileage was approximately 39,000.
Fuel system, Gasoline, Dec 5, 2022
The contact owns a 2017 Volkswagen Jetta. The contact stated that while attempting to start the vehicle, an abnormal fuel odor was detected, and the vehicle failed to start. Additionally, there was a puddle of fuel underneath the vehicle. The vehicle was towed to the dealer, where it was diagnosed that there was a fuel leak coming from the fuel injector seal, and that the fuel rail and fuel injectors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that NHTSA Campaign Number: 20V648000 (Fuel System, Gasoline) had previously been performed. The failure mileage was approximately 54,000.
Exterior lighting, Nov 24, 2022
The fuse that controls the exterior lights (tail, marker,etc.) and interior lights at first interment would blow/burn out. Sometimes after a few days or a few months for the past year. In the past few weeks the fuse blows immediately once replaced. The car was brought to a VW dealer a year ago who changed the fuse and ran a diagnostic. It was brought back 4-5 months later and they again changed the fuse and ran a diagnostic. The second time was not given a slip indicating it was was there for the service and was not charged. While I understand no charge there is no no proof of service. As the fuse controls all the lights the car is dark at night.
Power train, Oct 22, 2022
Vehicle has only 10,000 miles. Developed unidentified leak. Shortly after the car was on the freeway in 6th gear and started smoking and revving the engine. Car would not shift into gear and the car stalled. Clutch, flywheel, throwout bearing, and pressure plate were completely destroyed. Towed to dealership.
Other or unspecified, Forward collision avoidance, Oct 14, 2022
Many fault lamps lite up on panel. List: Brake light, Adaptive cruise control, ASC, Power steering lamp, Seat belt lamp and sometimes the seat belt alarm goes off when seat belt is clicked IN!,ABS,Air bag lamp is intermittent,EPC lamp is intermittent. Problems have been confirmed by: Independent auto repair center and Vista VW of Pompano Beach, FL. As far as safety sometimes the engine goes into limp mode during driving a few minutes after starting. Having to pull over quickly to get out of the flow of traffic. To stop the engine after a few minutes it does restart.
Engine, Jul 30, 2022
When driving the vehicles power dropped suddenly, especially above 3000 RPM. The actuator arm on the waste gate for the turbo charger broke. Error P2263 was seen on an OBD reader. A quick search online seems to show this is a prolific issue with Volkswagen 1.4 TSI engines between 80,000 and 90,000 miles. My wife and daughter could be seriously hurt down a highway onramp and the power cuts out.
Suspension, Tires, Jun 30, 2022
We own a 2017 Volkswagen Jetta. While driving at 55 MPH, he heard a loud Bang noise and experienced difficulty steering the vehicle. There was no warning light illuminated. We pull over to inspect the vehicle, We did not see any problems with the tires and they looked ok. But there was smoke coming up from the front passenger side. We were able to drive the vehicle another mile before more smoke was coming from under the passenger side. When we pulled over again we realized the right front tire on the passenger side was shredded. We called AAA. replaced the tire with the spare and went home. We called the VW dealer and took the car in. They said it was a front suspension coil spring that broke and punctured the right front tire.
Other or unspecified, Jun 14, 2022
My check engine line came on; code P05A0. A scan showed that it is my active radiator shutter assembly that is causing the error. My car only has 26K miles, and it seems strange that it would be having an issue. When I took my car to the dealership, the service rep told me it is a very common issue. It is also going to cost around $900 to repair. My car is perfectly drivable (the service rep confirmed it), but I won't be able to pass emissions in AZ with my check engine light being on. The shutters remain open at all times. I can hear it open and close and reopen sometimes when I start my car or while I'm driving, but it will always remain open. My dealership is so backed up that I'd have to leave my car for several days before they could even get to it. I do not have the time or money to do the work, so I didn't leave it for it to be repaired. I have found others on VW forums that have gotten the same error message at about the same mileage I am at. Your organization released a technical bulletin for this issue for 15-16 Jettas, and I appreciate it if you could look to see if the issue continued through the 17 models.
Other or unspecified, Mar 17, 2022
Car won't start. I have had to call AAA every other day because my car is not starting. It won't start unless I drive it every day. One month after buying the car I was having trouble with it starting. Purchased a new battery,in2020.Drivetime should be investigated for taking advantage of a senior citizen.having had cars in the past I have never had anything like this VW Jetta.It was not because of the weather either.
Suspension, Feb 18, 2022
The contact owns a 2017 Volkswagen Jetta. The contact stated that while driving at 55 MPH, he heard an abnormal rattling noise and experienced difficulty steering the vehicle. There was no warning light illuminated. As the contact attempted to pull over to inspect the vehicle, he noticed that the rattling noise was coming from the front driver’s side spring. Despite the failure, the contact was able to drive the vehicle home without further incidence. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 99,000.
Seat belts, Jan 30, 2022
The seat belt anchor will not grip, click and lock right away. It takes several times before it locks. Afraid it will become dislodge while traveling. Auto dealer will have to remove and replace entire seat belt mechanism and was advised not to drive the vehicle due to safety concerns.
Air bags, Other or unspecified, Jan 14, 2022
Airbag wiring under front seats deteriorate over time causing an error to the airbag system, disabling the airbags.
Air bags, Sep 14, 2021, crash
My daughters car was hit on highway on drivers rear quarter panel. Major damage, frame and axle on car bent. Airbags did not deploy. No serious injuries. Occupants head hurts from impact, w steering wheel, seat belt was on.
Electrical system, Air bags, Aug 19, 2021
Battery died. Went to dealer in another vehicle to purchase a battery. Installed the new battery and now have an airbag light. Called dealer to learn how to reset airbag, and they said it requires a special tool to reset along with a service charge ($80 to $160). Should an airbag system require special tool and/or knowledge when the car is required to have them? Everything else is operating normally, but airbags are out of service.
Tires, Electrical system, May 25, 2021
The contact owns a 2017 Volkswagen Jetta. The contact stated while operating the vehicle, it was discovered that the horn was inoperable and there was no longer an audible sound while activated. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not repaired. After retrieving the vehicle, the failure continued intermittently. The manufacturer was not notified of the failure. Additionally, the TPMS warning light would remain illuminated even though the tire air pressure levels were at the correct air pressure. The cause of the failure was not yet determined. The approximate failure mileage was 15,000.
Fuel/propulsion system, May 23, 2021
Dealer does not have parts to fix recall. Received fuel rail recall notice in March. It is late May and have called dealer multiple times with same response. Recall is for fuel rail that may leak.
Structure, Other or unspecified, Back over prevention, Apr 22, 2021, crash
CAR CAN BE TURNED OFF EVEN IF THE VEHICLE IS NOT IN PARK. THE CAR WAS TURNED OFF WHILE STILL IN DRIVE UNBEKNOWNST TO THE DRIVER. THIS RESULTED IN THE CAR ROLLING INTO ANOTHER VEHICLE IN A PARKING LOT. THIS COULD HAVE CAUSED A LOT OF DAMAGE TO PEDESTRIANS AND OTHER VEHICLES. A ACCIDENT DID OCCUR ON FEB 12, 2021 IN SPROUTS GROCERY STORE PARKING LOT IN LA MESA, SAN DIEGO CA. INSURANCE COMPANIES HAVE BEEN INVOLVED TO REPAIR THE OTHER PARTIES VEHICLE INVOLVED. THE DAMAGE TO THE MENTIONED CAR INCLUDES DAMAGE TO THE BUMPER, TAIL LIGHT AND SIDE BODY. THE OTHER VEHICLE INVOLVED NEEDS THE ENTIRE SIDE PANEL REPLACED.
Fuel system, Gasoline, Apr 22, 2021
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING 25 MPH, SHE STARTED TO SMELL A FUEL ODOR INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. SHORTLY AFTER, SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V648000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BROOKLYN VOLKSWAGEN SERVICE CENTER (599 E 56TH ST, BROOKLYN, NY 11203, (718) 484-7788) AND WAS INFORMED THAT THE RECALL REPAIR WAS PREVIOUSLY COMPLETED. THE VIN STILL SHOWED THE VEHICLE AS UNREPAIRED. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.
Electrical system, Air bags, Apr 6, 2021
I WAS PARKED AND SUDDENLY MY CAR DID NOT WANT TO START, NO WARNING LIGHTS CAME ON BEFORE EXPERIENCING THIS ISSUE. AFTER BRINGING IT TO THE DEALERSHIP ACCORDING TO THEM BATTERY NEEDS TO BE REPLACED AGAIN AND IT HAS BEEN ONLY ABOUT 2 YEARS OR LESS FROM LAST REPLACEMENT. THIS ISSUE CLEARLY NEEDS TO BE ADDRESS IMMEDIATELY AS BATTERIES SHOULD LAST FOR MINIMUM OF 3 YEARS. ALSO AFTER EXPERIENCING PROBLEMS WITH THE BATTERY THE AIRBAG WARNING LIGHTS CAME ON AND VOLKSWAGEN DEALERSHIP IS STATING I MUST REPLACE FAULTY AIRBAG INDICATOR LIGHT AND PAY IT FROM MY POCKET WHICH I FIND UNACCEPTABLE. THIS ISSUE NEEDS TO BE FURTHER INVESTIGATED AS AIRBAG WARNING INDICATOR CAN ALSO BE RELATED TO ' VOLKSWAGEN'S CLOCK SPRING PROBLEMS'.
Engine, Apr 3, 2021
I WAS DRIVING ON ROAD & I HIT A MAJOR ROCK OR A POTHOLE I WAS IN HYATTSVILLE. I WORK & LIVE IN THE CITY OF HYATTSVILLE. I DRIVE THOUGH THE BLADENSBURG/HYATTSVILLE TO DO MY DELIVERIES WORKING BUT THIS ONE JUST DAMAGED MY VEHICLE & STARTED A MAJOR LEAK FROM MY TRANSMISSION PAN. I LEFT WORK CAUSE I NOTICED IT WAS LEAKING CONSTANTLY DROVE IT HOME AND SAT IT DOWN.
Fuel/propulsion system, Mar 19, 2021
WHILE THE VEHICLE WAS IN MOTION IT TURNED OFF ON ME AND STARTED LEAKING FUEL.
Service brakes, Mar 12, 2021
AS I BRAKED FOR A STOP SIGN IN MY TOWN, THE CAR BEHAVED AS IF ON ICE OR SNOW, IT WASN'T. THE LIGHT WITH THE SKIDDING CAR, THE ABS LIGHT, AND THE AIRBAG LIGHT CAME ON. AS I CONTINUED, IT HAPPENED TWICE MORE ON MY WAY HOME.
Engine, Fuel/propulsion system, Mar 8, 2021
I WAS DRIVING DOWN THE FREEWAY AT 70 MPH AND THE CAR LOST ALL POWER. THE CHECK ENGINE CODE CAME ON AS WELL AS THE EPC LIGHT. THE CAR WOULD TRY TO START BUT WOULD RUN VERY ROUGHLY. WHEN I GOT IT HOME I STARTED IT AND NOTICED FUEL POURING FROM THE FUEL RAIL
Fuel/propulsion system, Feb 2, 2021
I PURCHASED THIS VEHICLE FROM LARSON AUTOMOTIVE GROUP IN MID JANUARY 2021 AND, ONLY AFTER CHECKING YOUR SITE, FOUND THE RECALL. I NOTIFIED THEM AND THEY RETURNED THE CAR AND I PURCHASED A DIFFERENT JETTA THAT I HAVE NO PROBLEMS WITH. MY CONCERN IS THAT THEY ARE STILL SELLING THIS VEHICLE AND AT LEAST 4 OTHER JETTA 1.4 TS ON THEIR SITE. I AM WORRIED OTHERS WILL NOT CHECK AS I DID AND BE SOLD A CAR THAT IS UNSAFE, WITH AN ACTIVE RECALL.
Fuel system, Gasoline, Jan 28, 2021
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V648000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VOLKSWAGEN OF SALEM COUNTY (815 US-40, MONROEVILLE, NJ 08343) AND THE MANUFACTURER, AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY AND HAD STOPPED DRIVING THE VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.