2019 Volkswagen Jetta
Problems, recalls and owner-reported issues
Power train is the leading concern among 549 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Jetta model years with reports.
Of the 2019 reports, 19 involved a crash and 3 involved a fire. 36 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasolineFeb 14, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
Campaign 24V110000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 6, 2023
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta vehicles. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."
Without an audible warning, the driver may be unaware that the key is left in the ignition, which can increase the risk of vehicle theft or a crash.
Dealers will update the instrument cluster, free of charge. Owner notification letters are expected to be mailed November 3, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 90W7.
Campaign 23V619000 on NHTSA.gov
Electrical system, ignition, switchAug 30, 2023
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
Campaign 23V604000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsOct 31, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
Campaign 22V815000 on NHTSA.gov
WheelsDo not drive until repairedDec 11, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta GLI, Golf Alltrack, and Golf GTI vehicles. The front wheel bearings may have been improperly machined, potentially causing excessive stress on the wheel, wheel bolts, or wheel bearings.
The excessive stress can cause steering, traction or other stability issues or breakage relating to the front wheels, and increase the risk of a crash.
Volkswagen has notified owners, and dealers will replace the wheel bearing assemblies, wheels, and wheel bolts, free of charge. The recall began December 11, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40P1. Note: The affected owners are advised not to drive their vehicles until the repairs have been made.
Campaign 19V879000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Suspension, rear, springs, coil springsMar 6, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
Campaign 19V188000 on NHTSA.gov
Air bags, frontalFeb 20, 2019
Volkswagen Group of America (Volkswagen) is recalling certain 2019 Jetta vehicles. An incorrect driver frontal airbag may have been installed during a service/repair visit.
In the event of a crash necessitating air bag deployment, the wrong air bag may not work correctly, increasing the risk of injury.
Volkswagen will notify owners, and dealers will replace the driver frontal air bag with the correct part, free of charge. The recall began April 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y7.
Campaign 19V110000 on NHTSA.gov
Suspension, rear, springs, coil springsDec 19, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.
If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.
Campaign 18V904000 on NHTSA.gov
Electrical system, instrument cluster/panelNov 26, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
Campaign 18V824000 on NHTSA.gov
Exterior lighting, headlightsSep 26, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Jetta vehicles equipped with LED headlights. The passenger side headlight may be incorrectly positioned, reducing the driver's visibility when it is dark. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
A reduction in the driver's visibility can increase the risk of a crash.
Volkswagen will notify owners, and dealers will replace the passenger side headlight, free of charge. The recall began November 2, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94L1.
Campaign 18V671000 on NHTSA.gov
Representative owner complaints: electrical system
154 reports, newest first. Show all
Electrical system, May 15, 2024
The incident occurred twice the first time the car stopped in the intersection and a notice came up with ignition failure; start vehicle engine: have vehicle serviced. All the electrical systems shut down except for the radio. No lights, monitor, turn signals, everything shut off except the engine kept running. I changed all the spark plugs but that did not solve the problem. When it gets really hot here in Vegas the cars ignition just fails. They have recalled 47,000 of these 2019 Jetta's for this problem but not mine. They want me to dish out money for something that is obviously their problem.
Electrical system, Apr 19, 2024
The contact owns a 2019 Volkswagen Jetta. The contact stated while driving 35 – 45 MPH, the instrument cluster went blank, and the “Safety System Failure - Stop Vehicle” message was displayed. The contact stated that the A/C, radio, and hazard lights became inoperable. The contact pulled over and stopped the vehicle. After five minutes, the vehicle was restarted. The vehicle was taken to the local dealer, where it was diagnosed that the ignition switch had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V604000 (Electrical System). The manufacturer was informed about the failure. The failure mileage was approximately 72,413.
Power train, Electrical system, Other or unspecified, Apr 15, 2024
VEHICLE SHUTS DOWN WHILE DRIVING. ALL ELECTRICAL TURNS OFF, DASHBOARD GOES DARK CODE READS STARTER SYSTEM FAULTY, IGNITION SWITCHED OFF, PLEASE SERVICE VEHICLE
Electrical system, Apr 9, 2024
See attached document for complaint
Electrical system, Feb 5, 2024
Starter system faulty message. Car shuts off when it gets warm. Shut down while driving on interstate.
Electrical system, Engine, Feb 1, 2024
The contact owns a 2019 Volkswagen Jetta. The contact stated that while her husband was driving approximately 30–40 MPH, the vehicle stalled. The instrument cluster was blank. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
Electrical system, Jan 23, 2024
The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Electrical system, Engine, Jan 22, 2024
when getting into the car the ignition switch failed to start 8 times. This happens every time I enter the vehicle where I live which is a cold climate. The recall is suspected only to affect the car in hotter climates but my car has been affected in the cold. It stalled while I was driving as well and I was able to turn the car back on. On the screen, it said failed transmission. This recall has been mailed to me 5 months ago and is still not yet fixed. I have been paying for my car on time monthly and am struggling to drive my car to the ignition switch failing. The car stalling did not hurt me and luckily no one was behind me. volkswagen has recognized the issue and sent out a recall in the mail but It's taking so long to fix and was not supposed to stall like this. the warning light was that there was failed transmission. my car has been inspected by Fitzgerald and they are unable to do anything about it because there is no remedy for the issue at the moment.
Electrical system, Other or unspecified, Jan 16, 2024
Manufacture hasn’t come up with repairs my car turns off complete while driving. I haven’t been able to drive it because I’m scared of being or cause an accident please help
Electrical system, Other or unspecified, Jan 16, 2024
There has been a recall out on my vehicle for the past 6 months. Previous to this recall being announced by Volkswagen I had issues with my vehicle starting, the dealership determined it was the ignition switch and replaced it out of my pocket. Since this recall being out I have noticed the same issue starting to come back. I have been in person to my local dealership and spoken to many managers as well as waited HOURS trying to contact VW Corporate. I have exhausted all ends and ultimately VW has put me into a position where my vehicle is no a reliable car to drive on day to day life having responsibilities. They have stated that I can have the current issue fixed (the recall) but it will be replaced with the same part and come out of my pocket as well as saying that I will run into this issue again until VW Corporate has come out with a solution and so far it has taken 6 months. I have waited patiently, as we all know, as time goes on the issue is progressing. My local dealership keeps trying to get me to trade in my vehicle but I should not have to take more money out of my pocket when this is a RECALL to begin with.
Electrical system, Jan 12, 2024
The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Electrical system, Jan 8, 2024
The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Electrical system, Dec 20, 2023
The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Electrical system, Engine, Dec 15, 2023
Whenever the outside temperature reached 85 degrees Fahrenheit or higher, all computer systems and electrical functions would shut off. If I was driving at the time, the engine would continue to run, but I wouldn't be able to use even the most basic functions -- blinkers, hazard lights, radio, air conditioning -- and all the gauges on the dashboard -- speedometer, gas gauge, etc. -- would stop working, creating a dangerous driving experience. If the car was already parked, or I came to a stop, the ignition would flutter and then shut off as soon as it was put into gear. And only start working again after the car had cooled down, oftentimes by having to dump cold water on the vehicle, or by parking it in the shade for an extended period of time.
Electrical system, Nov 9, 2023
The contact owns a 2019 Volkswagen Jetta. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to be restarted. The low battery warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 23V604000 (Electrical System); the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. VIN tool confirms parts not available. The failure mileage was 18,000.
Steering, Electrical system, Forward collision avoidance, Nov 9, 2023
The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Additionally, the contact stated while driving approximately 35 MPH, the vehicle stalled. The contact stated that the vehicle stalled, and she became aware that several unknown warning lights were illuminated. The contact was able to restart the vehicle and continued driving to the residence. The contact stated that the failure recurred the following day. The contact drove the vehicle to a local dealer who diagnosed that the "front assist systems" needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred with several unknown warning lights illuminated; however, the contact was able to stop the vehicle before the vehicle stalled. The vehicle was driven back to the same dealer. The vehicle was repaired. The vehicle was taken back to the dealer for the tire pressure warning light becoming illuminated. The vehicle was diagnosed, and it was determined the driver’s and passenger’s side front lower control arms were defective. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 31,000. VIN tool confirms parts not available.
Electrical system, Nov 8, 2023
The contact owns a 2019 Volkswagen Jetta. The contact stated that upon attempting to start the vehicle, the vehicle failed to start. The contact was able to jumpstart the vehicle, after which an error start and stop message was displayed. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 23V604000 (Electrical System). The VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 45,000. VIN tool confirms parts not available.
Electrical system, Nov 6, 2023
The contact owns a 2019 Volkswagen Jetta. The contact stated while driving at an undisclosed speed, the instrument panel independently powered off and the engine was still running. The contact turned off and restarted the vehicle and the ignition system failure warning light was illuminated. The contact stated that the failure had occurred three times. The vehicle was taken to the dealer however, the failure was not duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 4,500.
Electrical system, Nov 6, 2023
The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Electrical system, Engine, Nov 6, 2023
The contact owns a 2019 Volkswagen Jetta. The contact stated that while driving approximately 30-35 MPH, the vehicle failed to accelerate as needed and stalled. The voltage 1200 message was displayed. The check engine warning light was illuminated. The vehicle was jumpstarted. The vehicle was taken to an independent mechanic, who tested the battery and informed the contact that the battery failed to register. The vehicle was towed to the local dealer, where the battery was replaced. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA Campaign Number: 23V604000 (Electrical System). The failure mileage was approximately 88,822.
Electrical system, Nov 3, 2023
The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Electrical system, Nov 1, 2023
The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Electrical system, Other or unspecified, Oct 30, 2023
The recall was in August 2023. I was told the part was not in yet. I recently tried again. Still no part in and it’s going on November 2023. I have gotten the run around, my calls go unanswered, no one available to talk to. No one knows what’s going on with this recall from the dealer service supervisor to VW recall to VW customer service.
Electrical system, Oct 23, 2023
Both times the shut down occurred it was over 80 degrees in the car at least. At least a week ago and then yesterday October 22nd. The car would start like normal but a few seconds later it would say "Please check the starter system" and then all the electricals would go out no ac, nothing on the dash, all the speedometers down to 0, but the car would still be running. But if you were to cut the car off you would just get the starter system message and it wont turn back on. The first time I took it to a mechanic and they couldn't find anything wrong, the next day I took it to VW and they also couldn't find anything in their inspection. I see the recall #23v604 and it sounds pretty similar to what's happening.
Electrical system, Engine, Oct 23, 2023
The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 23V604000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds the main computer screen displayed a warning advising the driver to pull to the side of the road due to the vehicle ready seize. The message also stated, "Check the starter". The main computer screen went completely black, and the vehicle stalled as a follow up. The vehicle failed to start after several attempts. The contact stated that the vehicle would start but cut off almost immediately. The vehicle started after approximately 30 minutes. The vehicle was taken to a certified mechanic who was unable to find the cause of the failure. The vehicle was taken to the dealer who was unable to find the cause as well. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 78,000. VIN tool confirms parts not available.