2019 Volkswagen Jetta
Problems, recalls and owner-reported issues
Power train is the leading concern among 549 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Jetta model years with reports.
Of the 2019 reports, 19 involved a crash and 3 involved a fire. 36 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasolineFeb 14, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
Campaign 24V110000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 6, 2023
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta vehicles. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."
Without an audible warning, the driver may be unaware that the key is left in the ignition, which can increase the risk of vehicle theft or a crash.
Dealers will update the instrument cluster, free of charge. Owner notification letters are expected to be mailed November 3, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 90W7.
Campaign 23V619000 on NHTSA.gov
Electrical system, ignition, switchAug 30, 2023
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
Campaign 23V604000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsOct 31, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
Campaign 22V815000 on NHTSA.gov
WheelsDo not drive until repairedDec 11, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta GLI, Golf Alltrack, and Golf GTI vehicles. The front wheel bearings may have been improperly machined, potentially causing excessive stress on the wheel, wheel bolts, or wheel bearings.
The excessive stress can cause steering, traction or other stability issues or breakage relating to the front wheels, and increase the risk of a crash.
Volkswagen has notified owners, and dealers will replace the wheel bearing assemblies, wheels, and wheel bolts, free of charge. The recall began December 11, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40P1. Note: The affected owners are advised not to drive their vehicles until the repairs have been made.
Campaign 19V879000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Suspension, rear, springs, coil springsMar 6, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
Campaign 19V188000 on NHTSA.gov
Air bags, frontalFeb 20, 2019
Volkswagen Group of America (Volkswagen) is recalling certain 2019 Jetta vehicles. An incorrect driver frontal airbag may have been installed during a service/repair visit.
In the event of a crash necessitating air bag deployment, the wrong air bag may not work correctly, increasing the risk of injury.
Volkswagen will notify owners, and dealers will replace the driver frontal air bag with the correct part, free of charge. The recall began April 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y7.
Campaign 19V110000 on NHTSA.gov
Suspension, rear, springs, coil springsDec 19, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.
If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.
Campaign 18V904000 on NHTSA.gov
Electrical system, instrument cluster/panelNov 26, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
Campaign 18V824000 on NHTSA.gov
Exterior lighting, headlightsSep 26, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Jetta vehicles equipped with LED headlights. The passenger side headlight may be incorrectly positioned, reducing the driver's visibility when it is dark. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
A reduction in the driver's visibility can increase the risk of a crash.
Volkswagen will notify owners, and dealers will replace the passenger side headlight, free of charge. The recall began November 2, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94L1.
Campaign 18V671000 on NHTSA.gov
Representative owner complaints: power train
162 reports, newest first. Show all
Power train, Engine, Aug 24, 2019
I'M HAVING AN ISSUE, THE CAR HAS COMPETENTLY DIED ABOUT 6 TIMES. I'M IN TRAFFIC OR COME TO A STOP AND THE CAR SHUTS OFF, THEN WHEN I LET OFF ON THE BRAKE IT'S COMPLETELY DEAD. IT SAYS SOMETHING LIKE PLEASE START CAR MANUALLY. ONCE I PULLED IN THE DRIVEWAY AND THE CAR SURGED UP AND DOWN, PUTTERING LIKE IT WAS RUNNING OUT OF GAS.
Power train, Aug 23, 2019
I JUST BOUGHT A BRAND NEW 2019 VOLKSWAGEN JETTA SE ONE WEEK AGO FROM OURISMAN VOLKSWAGEN OF LAUREL IN LAUREL, MARYLAND. I HAVE NOTICED A GRINDING/SCRATCHING NOISE COMING FROM THE CAR WHEN DRIVING AT CERTAIN SPEEDS, REGARDLESS OF HOW EASY OR HARD I GO ON THE ACCELERATOR. THIS HAPPENS ON FREEWAYS AND SMALL ROADS. I STARTED NOTICING THESE ISSUES EVEN WHEN THE CAR HAD UNDER 100 MILES ON IT, AND I STILL ONLY HAVE AROUND 500 MILES ON IT RIGHT NOW. I WILL BE TAKING THE CAR TO THE DEALERSHIP AT THE END OF MY WORK WEEK WHEN I HAVE TIME. HOWEVER, FROM WHAT I'VE READ, VW IS REFUSING MANY PEOPLE WITH THE SAME ISSUE HELP AND DOESN'T EVEN ACKNOWLEDGE THAT IT IS A PROBLEM TO THEM, CLAIMING THAT THE NOISE IS "NORMAL." HOWEVER, THERE ARE DOCUMENTS THAT PROVE VOLKSWAGEN IS AWARE OF THIS ISSUE AND SHOW THEM ACKNOWLEDGING THAT IT ISN'T NORMAL. IT IS VERY UNACCEPTABLE THAT THEY ARE SELLING BRAND NEW CARS TO CONSUMERS WITH THESE VITAL ISSUES THAT THEY ARE REFUSING TO ADDRESS. THIS IS FRAUDULENT ACTIVITY AND HAS TO BE INVESTIGATED FOR THE SAFETY OF DRIVERS. I AM STILL BAFFLED THAT THERE HAVE BEEN ENDLESS COMPLAINTS ABOUT THIS YET THE NHTSA HASN'T DONE ANYTHING YET.
Power train, Aug 19, 2019
WHILE ACCELERATING, A DISTINCT GRINDING NOISE COMES FROM THE TRANSMISSION. THE NOISE IS CONSISTENTLY HEARD WHILE THE VEHICLE IS ACCELERATING BETWEEN 25-30 MPH. MY VEHICLE HAS 8K MILES, SO THIS NOISE IS VERY CONCERNING. THIS SHOULDN'T BE HAPPENING IN A NEW CAR WITH SUCH LOW MILES! VW KNOWS ABOUT THIS ISSUE AND IS DOING NOTHING - MEANWHILE THE CAR IS BEING IMPACTED EVERY TIME IT IS DRIVEN - AND IT'S MAKING THE PROBLEM WORSEN. PLEASE START AN INVESTIGATION INTO THIS -- IT'S NOT RIGHT AS CONSUMERS, OUR WELL-BEING AND SAFETY ARE BEING TAKEN ADVANTAGE OF AND YOU ARE GETTING MORE COMPLAINTS EVERY DAY ON THIS ISSUE. AND VW KNOWS ABOUT IT AND IS DOING NOTHING TO FIX THE 2019 JETTAS THAT HAVE BEEN SOLD/BOUGHT ALREADY. SHAMEFUL ON BOTH VW AND NHTSA FOR NOT LOOKING INTO IT.
Power train, Aug 15, 2019
ON MY MANUAL TRANSMISSION GLI, THE ENGINE STALLS INTERMITTENTLY. IT HAS HAPPENED AT A COMPLETE STOP, AT WALKING SPEED, AND ONCE AROUND 10MPH. IT HAS HAPPENED WITH THE CLUTCH PEDAL COMPLETELY DEPRESSED WITH THE SHIFTER IN NEUTRAL OR IN GEAR, AND HAS ALSO HAPPENED WHILE IDLING IN NEUTRAL WITH FOOT COMPLETELY OFF THE CLUTCH. IT IS NOT A HARD STALL LIKE LEARNING TO DRIVE STICK. IT JUST STRUGGLES AND SOFTLY DIES OUT. I HAVE ALSO NOTICED THAT THE GEAR INDICATOR WILL TEND TO DISPLAY THE WRONG GEAR, PARTICULARLY WHEN DOWNSHIFTING. I'VE ALSO NOTICED THAT THE ENGINE RPMS ARE SOMETIMES AFFECTED SIMPLY BY PUSHING IN AND LETTING OUT THE CLUTCH. I FIRST NOTICED THIS PARKED IN MY LEVEL CARPORT. WITH THE CAR IN NEUTRAL, PUSHING IN AND LETTING THE CLUTCH OUT WILL RESULT IN A BRIEF SLIGHT RPM SPIKE. ON OTHER OCCASIONS IT IS COMPLETELY ABSENT LIKE NORMAL OPERATION. I CLASSIFIED THIS AS POWER TRAIN, BUT IT COULD BE ENGINE, TRANSMISSION, COMPUTER MANAGEMENT, ETC.
Power train, Aug 8, 2019
NHTSA: THIS CAR HAS WIDE SCALE DEFECTIVE TRANSMISSION PROBLEMS AND I'VE ALMOST BEEN IN A WRECK OVER IT. IT'S UNACCEPTABLE THAT SO MANY PEOPLE HAVE COMPLAINED ABOUT THIS AND THERE HAVE BEEN NO INVESTIGATIONS. I TRIED OPENING AN INVESTIGATION ON THIS AND GOT BACK A WEIRD AND DISAPPOINTING RESPONSE FROM THIS DEPARTMENT. AS A TAX PAYER, I THINK IT'S YOUR RESPONSIBILITY TO HOLD VW ACCOUNTABLE FOR FRAUD AND MAKE THEM FIX THIS MESS BEFORE SOMEONE GET SERIOUSLY INJURED! WE PURCHASED THIS CAR FROM STEVE WHITE VW IN GREENVILLE, SC AND THEY ARE COMMITTING FRAUD WITH VW TO HIDE THIS FROM CONSUMERS BY SAYING SCRAPING TRANSMISSIONS ON BRAND NEW CARS ARE NORMAL. THE DOCUMENT FROM OCTOBER 26TH ON MANUFACTURER COMMUNICATIONS IS PROOF THEY ARE PLAYING GAMES AND THIS NEEDS TO BE TAKEN SERIOUSLY! THERE'S ALREADY A CLASS ACTION FILED FOR THIS EXACT PROBLEM NATION WIDE.
Power train, Aug 4, 2019
WHEN DRIVING AT LOW SPEEDS, ESPECIALLY FROM A STOP, THERE IS A SLIGHT GRINDING NOISE THAT SOUNDS LIKE IT COMES FROM THE DRIVETRAIN. IT ONLY HAPPENS BETWEEN ANYWHERE FROM 25-40 MPH AND IT DOESN'T MATTER HOW HARD OR EASY ACCELERATION IS HAPPENING. I TRIED TAKING IT OUT OF ECO MODE TO SEE IF THAT WAS IT, BUT IT WAS NOT. I'VE TAKEN MY CAR TO THE DEALERSHIP TWICE EXPLAINING THE ISSUE. THE FIRST TIME I WAS TOLD THAT IT WAS NORMAL, BUT NOT REALLY TOLD WHAT IT WAS THAT WAS CONSIDERED NORMAL. THE SECOND TIME I HAD A TECHNICIAN RIDE WITH ME AND HE TOLD ME THAT IT WAS THE ABS SYSTEM KICKING ON. I'VE NOTICED DRIVING IT MORE NOW THAT IT DEFINITELY SOUNDS LIKE IT'S COMING FROM THE POWER TRAIN.THE CAR IS A LITTLE OVER A MONTH OLD AND WAS PURCHASED BRAND NEW.
Power train, Aug 3, 2019
INITIALLY THE ISSUE WAS WHEN TURNING FROM A LIGHT, THE CAR WOULD GET STUCK IN A LOW GEAR AND REV REAL HIGH, UNTIL IT STRAIGHTENED OUT A LITTLE, THEN IT WOULD SWITCH. THE LAST ISSUE, FROM A STOPLIGHT, THE CAR GOT STUCK IN A LOW GEAR AND I COULDN'T GO PAST 20 MPH UNLESS I WANTED TO BLOW THE ENGINE. I STOPPED ON THE SIDE OF THE ROAD, WAITED ABOUT 15 MINS AND SLOWLY TESTED IF THE GEARS WOULD SHIFT AND IT DID. DROVE TO THE DEALERSHIP AND THEY JUST SIMPLY REFILLED THE FLUID AND STATED TO PICK IT UP THE NEXT DAY. THIS CAR'S TRANNY FLUID WAS REFILLED TWICE IN THE LAST TWO MONTHS. NO PARTS CHANGED AT ALL, BUT THEY SAY IT'S FIXED. MUST BE MAGICAL TRANNY FLUID THEY PUT IN THIS TIME. SO NOW I WAIT FOR THE CAR TO BREAKDOWN AGAIN AND HOPE THAT I DON'T GET CAUGHT IN A POSITION WHERE I NEED TO ACCELERATE AND IT GETS STUCK IN A LOW GEAR. AND TO TOP IT OFF, I GOT THIS VEHICLE BECAUSE I THOUGHT A NEW CAR WOULD BE DEPENDABLE... I DRIVE SICKLY ELDERLY CLIENTS TO THEIR APPOINTMENTS, AND THERE IS NO WAY THEY CAN ENDURE A BREAKDOWN OF THE CAR AND WAIT ON THE SIDE OF THE ROAD.
Power train, Jul 28, 2019
THE 2019 JETTA HAS A WEIRD, GRINDING/GROWLING SOUND WHEN SHIFTING INTO 5TH GEAR AT ABOUT 25-30 MPH. IT CAN ALSO BE HEARD IN OTHER GEARS, SUCH AS 8TH, BUT MORE PROMINENT IN 5TH. THERE'S ALSO A SUBSTANTIAL LOSS OF POWER WHEN THE CAR SHIFTS FROM 2ND TO 3RD. THE CAR APPEARS IT DROPS ALMOST 800RPM AND IS SO SLOW TO ACCELERATE. WHEN IT'S SHIFTING 2-3, YOU'RE STILL IN A CRITICAL STATE OF ACCELERATION AND WHEN TRYING TO TURN ONTO A HIGHWAY WITH 55MPH SPEED LIMIT AND YOU HAVE A CAR THAT LOSES POWER TO THE WHEELS IS UNSAFE.
Power train, Engine, Jul 28, 2019
ENGINE AND TRANSMISSION HAVE GROANING AND GROWLING SOUNDS AT GEAR 4,5, AND 7. VERY LOUD AT TIMES. ALSO THERE SEEMS TO BE SOME HESITATION TO ACCELERATE. VW KNOWS ABOUT THIS ISSUE AND IS DOING NOTHING. MOREOVER, VW KNOWS IT'S THE TORQUE CONVERTER AS THEY SENT OUT A SOFTWARE UPDATE TO UNSOLD JETTA'S TO DEALERS BUT AREN'T DOING ANYTHING TO ALREADY SOLD JETTAS. ONLY SAYING THESE NOISES ARE NORMAL. THIS DEFECTIVE CONVERTER IS ON HUNDREDS OR EVEN THOUSANDS OF JETTA AND EVERYONE IS HAVING THE SAME ISSUE. IT'S DANGEROUS AND A SAFETY ISSUE.AND DAMAGING THE TRANSMISSION
Power train, Engine, Jul 26, 2019
ENGINE STALLS OCCASIONALLY, I HAVE THE DSG AUTOMATIC TRANSMISSION AND SOMETIMES WHEN I AM AT A COMPLETE STOP, THE ENGINE TURNS OFF AND A REQUEST DISPLAYS ON THE SCREEN ASKING ME TO MANUAL RESTART THE ENGINE. THIS HAS HAPPENED TO ME 5 TOMES ALREADY SINCE I'VE PURCHASED THE VEHICLE LAST A FEW DAYS AGO. THE VEHICLE HAS ABOUT 400 MILES ON IT, I'VE PURCHASED IT NEW. I'M CONCERNED THAT THE ENGINE MIGHT STALL ON THE HIGHWAY AND I'M CONCERNED ABOUT MY SAFETY WITH THE VEHICLE.
Power train, Other or unspecified, Engine, Jul 24, 2019
2019 VOLKSWAGEN JETTA GLI 35TH ANNIVERSARY EDITION 6 SPEED MT ODOMETER: 408MI BUILT 12/2018 IN MEXICO VEHICLE INTERMITTENTLY STALLS WHEN COMING TO A STOP WITH NO CEL. THE DEALERSHIP WAS UNABLE TO RECREATE OR DIAGNOSE THE MALFUNCTION BECAUSE IT'S OCCURRENCE IS INTERMITTENT AND THERE ARE NO CODES LEFT IN THE ECM OR TCM.
Power train, Other or unspecified, Visibility/wiper, Jul 15, 2019
ALL ISSUES WRITTEN HERE HAVE BEEN HAPPENING SINCE DAY OF PURCHASE, AS OF JUNE 2018. VW CURRENTLY DENIES ISSUES AND CLAIMS REPORTS ARE OF NORMAL OPERATION OF VEHICLE. I LOVE THIS CAR I JUST WANT VW TO PROVIDE A FIX. VEHICLE HAS A CONTINUOUS GRINDING NOISE COMING FROM BEHIND ENGINE AREA WHEN VEHICLE IS IN MOTION ACCELERATING FROM 27- 30MPH AFTER THAT IT SUBSIDES. SOUNDS OF GRINDING DEPENDS WHAT DRIVE MODE YOUR ARE IN. ECO HAS THE LOUDEST NOISE. MANY OTHER REPORTS SUSPECT TRANSMISSION PROBLEMS. VEHICLE WHILE STATIONARY HAS A STRANGE NOISE COMING FROM THE FRONT LEFT ENGINE AREA THAT SOUNDS LIKE A ROTATION HUMMING GRIND NOISE, USUALLY OCCURS AFTER VEHICLE WAS IN MOTION AND THEN STOPPING AT A RED LIGHT. VEHICLE WHILE IN MOTION BLIND SPOT MONITOR ON DRIVER SIDE MIRROR LIGHTS UP DURING BAD WEATHER EVEN WHEN NO VEHICLE IS PRESENT IN BLIND SPOT. ALSO, CAN HAPPEN WHEN THERE IS NO BAD WEATHER. VEHICLE WHILE IN REVERSE DURING RAIN IF EQUIPED WITH DRIVE ASSIST WILL AUTOMATICALLY BREAK STOP FOR YOU WHILE NO VEHICLE IS PRESENT. WINSHEILD WIPER BLADES LEAVE STREAKING MARKS INTO WINDSHIELD THAT DOESNT GO AWAY. PAINT ALSO EASILY CHIPS WHEN PEBBLES FROM HIGHWAYS HITS THE HOOD OF THE CAR. I HAVE TAKEN THE VEHICLE TO VW NORTH HILLS 1COCHRAN PITTSBURGH PA THEY STATED THEY DO NOT KNOW ABOUT THE GRINDING NOISE, AND IT WAS MOST LIKELY THE TURBO CHARGE ENGINE. THEY ALSO INVESTIGATED THE BLIND SPOT MONITOR STATING SENSOR IS DIRTY JUST NEEDS CLEANED. THAT'S ALSO FALSE BECUASE AFTER VW NORTH HILLS 1COCHRAN CLEANED IT ON A CLEAR SUNNY DAY AS I LEFT THE DEALERSHIP THE BLIND SPOT MONITOR CAME ON INTERMITTENTLY. THIS VEHICLE AT TIME OF REPORT HAS 23000 MILES ON IT HAS IT DRIVES A LOT OF HIGHWAY. RISK OF VEHICLE ACCIDENT WHILE ACCELERATING USUALLY BETWEEN 30-80MPH WITH KNOWN ISSUES ARE HIGH. PLEASE INVESTIGATE.
Power train, Jul 10, 2019
AUTOMATIC TRANSMISSION. GRINDING NOISE AND VIBRATION WHEN SHIFT GEAR AT LOW SPEED.
Power train, Jul 5, 2019
AUTOMATIC TRANSMISSION GRINDING, BOGGING, SHAKING WHILE DRIVING. WHEN LETTING OFF THE GAS THE TRANSMISSION CLUNKS AND THE CAR SHAKES. HAPPENS WHILE DRIVING BETWEEN 25-50MPH.
Power train, Engine, Jul 4, 2019
2019 R LINE JETTA WAS ORIGINALLY MAKING A GRINDING SOUND AT 1500 RPM. NOW I JUST GOT A CHECK OIL LEVEL NOTIFICATION ON MY DASH. THIS CAR HAS LESS THAN 7,000 MILES.
Power train, Jul 3, 2019
GRINDING SOUND AT LOWER SPEEDS WHEN SHIFTING UP. AUTOMATIC 8 SPEED R-LINE. SOUND TENDS NOT TO HAPPEN WHEN THE CAR IS IN "SPORT MODE". VW DEALERSHIPS SAY THEY DON'T HEAR ANYTHING BUT EVERYONE I KNOW DOES AND EVERYONE ON LINE HAS THE ISSUE TOO. VW NOT ACKNOWLEDGING IT'S A KNOWN ISSUE. THIS HAPPENS UP TO 40 OR SO MINES OR WHEN SHIFTING. CONCERNING NOISE.
Power train, Jun 20, 2019
I PURCHASED A NEW JETTA 2019 ON 05.31.2019 AND STARTED NOTICING A TRANSMISSION NOISE (SCRAPING OR SCRATCHING NOISE WHEN SHIFTING GEARS AT LOW SPEED) SOON AFTER. FIRST APPT TO DEALER ON 06.13.19 AND THEY KEPT THE VEHICLE FOR 4 DAYS. ON 06.17.19 SERVICE MANAGER TOLD ME THAT VEHICLE'S NOISE IS NORMAL. I MADE AN APPT AND ANOTHER DEALER FOR 06.19.19 (TODAY). DEALER ACKNOWLEDGE SOUND HOWEVER THEY ARE UNABLE TO COVER TRANSMISSION NOISE BECAUSE VW USA ISSUED "TECHNICAL SERVICE BULLETIN / TECH TIP" ON 04.18.19 (TRANSACTION NO. 205788/4) RECOMMENDING "NO FURTHER REPAIRS". NOW CUSTOMERS ARE LEFT TO DEAL WITH ABNORMAL TRANSMISSION SOUNDS WHEN DRIVING AND UNABLE TO FIX THEM UNDER WARRANTY. KEEPING IN MIND THAT I PURCHASE THIS VEHICLE BECAUSE OF THE 7 YEAR / 72K MILES WARRANTY. I CAN HONESTLY SHARE WITH YOU THAT THIS HAS BEEN THE WORSE PURCHASE I'VE MADE.
Power train, Jun 19, 2019
WHEN DRIVING BETWEEN 25 AND 40 MPH WITH THE ACCELERATOR PEDAL LIGHTLY PRESSED THE CAR WILL MAKE A RUMBLING/GRINDING SOUND.
Power train, Jun 4, 2019
"HILL HOLD ASSIST" DOES NOT DISENGAGE QUICKLY IN MANUAL TRANSMISSION VEHICLES WHEN STOPPED FACING UP AN INCLINE CAUSING THE DRIVER TO EITHER STALL THE VEHICLE POTENTIALLY IN DANGEROUS SITUATIONS OR BURN THE CLUTCH WHILE ATTEMPTING TO GET THE VEHICLE MOVING CAUSING PREMATURE CLUTCH WEAR. OFTEN TIRES SPIN ONCE THE BRAKE IS RELEASED CAUSING PREMATURE TIRE WEAR. THIS COULD EASILY BE SOLVED WITH SOFTWARE UPGRADES ALLOWING THE DRIVER TO DISABLE THIS FEATURE AND/OR REFINING THE RELEASE TO BE MORE INSTANTANEOUS.
Power train, May 21, 2019
MY VEHICLE, LIKE MANY OUT THERE HAS A GRINDING OR SCRAPING NOISE EMITTED DURING UPSHIFTING AT LESS THAN HIGHWAY SPEED. DURING THE NOISE, THE CAR HAS A SMALL LOSS OF POWER. IT SOUNDS AS THOUGH THE TRANSMISSION IS COMING APART. IT HAPPENS IN ALL MODES BUT IS MORE EVIDENT IN ECO MODE. THE DEALER IS PLAYING DUMB PRETENDING LIKE IT IS NOT AN ISSUE AND EVEN SAID THEY HAVE NOT HEARD OF IT BEFORE. THE CAR CAME OUT OF SERVICE WITH NO IMPROVEMENT.
Power train, May 2, 2019
TORQUE CONVERTER MAKES A GRINDING SOUND AT 1,400 RPM. THE SOUND IS LOUDER WITH "ECO" MODE SELECTED ON TRANSMISSION BUT IS STILL PRESENT WHEN NOT ENGAGED.
Power train, Apr 26, 2019
I'VE HAD THE 2019 JETTA FOR ROUGHLY 30 DAYS NOW. I'VE NOTICED A STRANGE GRINDING NOISE COMING FROM THE ENGINE AROUND 30 MPH WHEN ACCELERATING UNDER LIGHT LOAD. AS IF A DRIVER ATTEMPTS TO SHIFT WHILE THE CLUTCH IS NOT ENGAGED, THE CAR PRODUCES A GRINDING NOISE (BUT THIS CARE IS AN AUTOMATIC). SO I DECIDED TO TAKE IT INTO VW TO BE LOOKED AT (YOUNG VW). THEY SAID AND I QUOTE "NOISE IS NORMAL OPERATION OF THE DRIVE SYSTEM WHEN ACCELERATING." THAT JUST DOESN'T SEEM RIGHT TO ME.. MY HUSBAND HAS A REASONABLE AMOUNT OF AUTOMOTIVE KNOWLEDGE AND HAS MADE AN ASSERTIONS THAT THE ISSUES IS RELATED TO THE THE TRANSMISSION PACKAGE; IN HIS OPINION ANY ISSUE WITH THE TORQUE AT LOW RPMS. VW REFUSES TO EVEN LOOK AT THE ISSUE, AT THIS TIME. WE WORRY IS THE CAR IS DEFECTIVE AND IT DAMAGES THE VALUE OF THE VEHICLE AND WORSE IT'S A SAFETY ISSUE AS IT CAUSES ACCELERATED HEATING AND FAILURE RATE FOR THE ENTIRE TRANSMISSION SYSTEM. MY HUSBAND HAS RESEARCHED THE ISSUE ON GOOGLE, DOCUMENT ID: 32-18-01TT PROVES THAT VW AG KNOWS THIS ISSUE IS A DEFECT PART, THEY CLAIM THAT IT'S 'A NORMAL CHARACTERISTIC OF THE VEHICLE' HOWEVER, THE DOCUMENT LITERALLY MENTIONS THE TERM 'SCRAPING'. HE HAS ALSO TESTED THE CAR, AND IF HE PUT THIS CAR IN MANUAL MODE AND RIGHT BEFORE 4TH GEAR HITS 2000 RPM, SWITCH TO 5TH GEAR AND LET IT DROP TO AROUND 1300-1400 RPM AND ACCELERATE LIGHTLY (ESPECIALLY ON AN INCLINE); YOU'LL HEAR A LOUD SOUND THAT SCRAPES ALL THE WAY TO 2000 RPM.
Power train, Apr 16, 2019
VEHICLE EXHIBITS A GRINDING NOISE WHILE DRIVING IN LOW GEARS.
Power train, Apr 16, 2019
WHILE ACCELERATING, A DISTINCT GRINDING NOISE COMES FROM THE TRANSMISSION. THE NOISE IS CONSISTENTLY HEARD WHILE THE VEHICLE IS ACCELERATING BETWEEN 25-30 MPH. MY VEHICLE IS ROUGHLY 5 MONTHS OFF THE LOT AND HAS LESS THAN 10K MILES, SO THIS NOISE IS VERY CONCERNING. THIRD PARTY MECHANICS HAVE CONFIRMED THE NOISE IS A HAZARD FOR THE TRANSMISSION, AND HAVE ADVISED TO BRING THE VEHICLE TO VOLKSWAGEN FOR A WARRANTY REPAIR. BOTH THE VOLKSWAGEN DEALERSHIP AND VOLKSWAGEN CUSTOMER SERVICE HAVE NOTIFIED ME THE GRINDING NOISE IS NORMAL AND OF NO CONCERN. HOWEVER, A SOFTWARE PATCH IS AVAILABLE TO "FIX" THE "NON-ISSUE". VOLKSWAGEN CUSTOMER SERVICE ALSO NOTIFIED ME THE PATCH DOES NOT COMPLETELY FIX THE GRINDING NOISE. WHEN I PRESSED FURTHER, CUSTOMER SERVICE NOTIFIED ME THERE ARE NO OTHER OPTIONS AND "THERE IS NOTHING WE CAN DO AT THIS TIME TO FIX IT." THE DEALERSHIP ALSO CONFIRMED THE NOISE IS PRESENT IN OTHER 2019 JETTAS ON THEIR LOT, WHICH IS WHY THEY SAID THE NOISE IS NORMAL FOR MY VEHICLE. IT SOUNDS LIKE VW HAS A TRANSMISSION ISSUE WITH ALL 2019 JETTAS, AND THEY DO NOT KNOW HOW AND/OR REFUSE TO FIX IT.
Power train, Engine, Apr 15, 2019
1. FIRST ISSUE IS THE CAR RUNNING LOW ON OIL BEFORE IT REACHES THE 10K MILE MARK. THIS CAR SHOULD BE GETTING AN OIL CHANGE EVERY 10K MILES HOWEVER IT WILL RUN OUT OF OIL BEFORE THE 10K MARK IS ACHIEVED. 2. THERE IS A GRINDING NOISE AT ABOUT 30MPH THAT SEEMS TO BE ASSOCIATED WITH THE GEAR CHANGE. THEREFORE, I BELIEVE THIS PARTICULAR ISSUE IS TRANSMISSION RELATED. THIS PARTICULAR ISSUE HAS BEEN HAPPENING SINCE THE CAR WAS FIRST PURCHASED.