2019 Volkswagen Jetta
Problems, recalls and owner-reported issues
Power train is the leading concern among 549 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Jetta model years with reports.
Of the 2019 reports, 19 involved a crash and 3 involved a fire. 36 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasolineFeb 14, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
Campaign 24V110000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 6, 2023
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta vehicles. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."
Without an audible warning, the driver may be unaware that the key is left in the ignition, which can increase the risk of vehicle theft or a crash.
Dealers will update the instrument cluster, free of charge. Owner notification letters are expected to be mailed November 3, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 90W7.
Campaign 23V619000 on NHTSA.gov
Electrical system, ignition, switchAug 30, 2023
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
Campaign 23V604000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsOct 31, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
Campaign 22V815000 on NHTSA.gov
WheelsDo not drive until repairedDec 11, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta GLI, Golf Alltrack, and Golf GTI vehicles. The front wheel bearings may have been improperly machined, potentially causing excessive stress on the wheel, wheel bolts, or wheel bearings.
The excessive stress can cause steering, traction or other stability issues or breakage relating to the front wheels, and increase the risk of a crash.
Volkswagen has notified owners, and dealers will replace the wheel bearing assemblies, wheels, and wheel bolts, free of charge. The recall began December 11, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40P1. Note: The affected owners are advised not to drive their vehicles until the repairs have been made.
Campaign 19V879000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Suspension, rear, springs, coil springsMar 6, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
Campaign 19V188000 on NHTSA.gov
Air bags, frontalFeb 20, 2019
Volkswagen Group of America (Volkswagen) is recalling certain 2019 Jetta vehicles. An incorrect driver frontal airbag may have been installed during a service/repair visit.
In the event of a crash necessitating air bag deployment, the wrong air bag may not work correctly, increasing the risk of injury.
Volkswagen will notify owners, and dealers will replace the driver frontal air bag with the correct part, free of charge. The recall began April 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y7.
Campaign 19V110000 on NHTSA.gov
Suspension, rear, springs, coil springsDec 19, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.
If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.
Campaign 18V904000 on NHTSA.gov
Electrical system, instrument cluster/panelNov 26, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
Campaign 18V824000 on NHTSA.gov
Exterior lighting, headlightsSep 26, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Jetta vehicles equipped with LED headlights. The passenger side headlight may be incorrectly positioned, reducing the driver's visibility when it is dark. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
A reduction in the driver's visibility can increase the risk of a crash.
Volkswagen will notify owners, and dealers will replace the passenger side headlight, free of charge. The recall began November 2, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94L1.
Campaign 18V671000 on NHTSA.gov
Representative owner complaints
549 reports, newest first.
Vehicle speed control, May 5, 2021
THE TRANSMISSION GAVE OUT ONLY WITH 10,000 MILES ON IT. VEHICLE WAS IN MOTION AND DID NOT WANT TO MAKE THE NECESSARY SHIFT CHANGES. GOT STUCK ON 3RD GEAR.
Engine, Mar 22, 2021
MY CAR LOST OIL EVERY 7K MILE ,I BOUGHT FOR BRAND NEW , I WENT IN DEALERSHIP MAMY MANY TIME AND THEY INSPECTED MY CAR AND RESULTS ARE WE CANNOT FIX THIS PROBLEMS TO MANY CARS VW 2019 HAS THIS PROBLEM SO MY CAR LOST 500GR ON 1000 K MILE , THEY JUST REFILL OIL , I NEVER HEART THAT TO PUT OIL ON TOP DOEST SINCE. I HAVE PAPER AND EVERYTHING BUT NO BODY CARE
Other or unspecified, Mar 11, 2021
AFTER STARTING THE VEHICLE IT SIMPLY STALLS FROM THE BEGINNING. I HAVE TO CONTINUOUSLY PRESS THE GAS PETAL TO GET IT TO GO. ONCE IT IS RUNNING AND I COME TO A COMPLETE STOP IT WILL STALL AGAIN WHEN I TRY TO GO FORWARD AND PROCESS REPEATS ITSELF. ALSO, ONCE IN MOTION SOMETIMES THE ENGINE ( SEEMS LIKE THE TRANSMISSION) SEEMS TO SLIP INTO ANOTHER GEAR. I AM PETRIFIED TO DRIVE THE CAR BECAUSE OF THE STALLING. I HAVE ALMOST BEEN HIT NUMEROUS AMOUNTS OF TIMES. SOMETIMES FROM A TAKEOFF POSITION IT SIMPLY WILL NOT GO. IT IS A HORRIFYING EXPERIENCE. I HAVE ALREADY REPORTED THE GRINDING NOISE THAT THE CAR MAKES BETWEEN 20 AND 40 MILES PER HOUR. I TOOK IT TO BE SERVICED FOR THE GRINDING NOISE AND THEY SAID THERE WAS NOTHING WRONG. THEY RODE WITH ME ON ONE OCCASION AND SAW THAT IT STALLED BUT THEY STATED IT WAS BECAUSE I DID NOT KNOW HOW TO DRIVE THAT KIND OF ENGINE. I FEEL THAT I AM GOING TO DIE OR BE SERIOUSLY INJURED IN THIS VEHICLE. I BOUGHT THIS CAR NEW AND PAID CASH. NO WORDS TO SAY HOW DEVASTATED I AM . AFTER ALL THE CONTROVERSY ABOUT THE GRINDING ENGINE, I DOUBT I COULD EVER EVEN TRADE IT IN FOR NEW ONE. THANK YOU
Structure, Mar 10, 2021
THE PLASTIC CAPS ON SIDE MIRRORS (BOTH DRIVER AND PASSENGER) ARE INCREDIBLY UNSTABLE AND ARE AT RISK OF FLYING OFF OF THE VEHICLE. I WAS DRIVING ON THE FREEWAY DURING A WINDY DAY WHEN THE PLASTIC CAP FROM THE DRIVER'S SIDE MIRROR FLEW OFF. THE MIRROR/CAP HAD NO PREVIOUS DAMAGE AND WAS NOT LOOSE IN ANY WAY, SO THERE IS NO REASON THAT IT SHOULD HAVE JUST FLOWN OFF. THE PASSENGER SIDE HAD PREVIOUSLY BEEN INVOLVED IN A MINOR ACCIDENT, AND WHEN I HAD THE PIECE REPAIRED, IT WAS SIMPLY SNAPPED ON WITH NO SEALANT, AND CONTINUED TO FALL OFF AFTER REPAIR.
Visibility, Mar 10, 2021
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN JETTA. THE CONTACT STATED THAT HE IS DEAF BUT HEARS LOW FREQUENCY SOUNDS. THE CONTACT WAS DRIVING AT 40 MPH, WHEN HE HEARD AN ABNORMALLY LOUD SOUND. THE CONTACT STATED THAT THE MOON ROOF GLASS HAD SHATTERED. THE VISOR COVER PREVENTED THE GLASS FROM FALLING INTO THE VEHICLE. THE CONTACT WAS UNAWARE OF WHAT CAUSED THE MOON ROOF TO SHATTER. THE DEALER DORSCHEL VOLKSWAGEN (3817 W HENRIETTA RD, ROCHESTER, NY 14623) WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT TO FILE A CLAIM WITH HIS INSURANCE COMPANY. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE MOON ROOF WAS REPLACED. THE FAILURE MILEAGE WAS 17,550.
Visibility, Feb 24, 2021
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING TO WARM UP THE VEHICLE, THE FRONT WINDSHIELD STARTED TO CRACK IN THE CENTER OF THE GLASS EXTENDING TO THE DRIVER'S SIDE OF THE WINDSHIELD. THE VEHICLE WAS TAKEN TO BROOKLYN VOLKSWAGEN SERVICE CENTER (599 E 56TH ST, BROOKLYN, NY 11203) WHO DIAGNOSED THE FAILURE STATING IT WAS BECAUSE OF OUTSIDE SOURCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,700.
Structure, Engine, Feb 22, 2021
BOUGHT CAR NEW MARCH 2020. BACK COVER OF DRIVER SIDE MIRROR CAME OFF IN APRIL 2020. JANUARY 15, 2021 WHILE DRIVING ON INTERSTATE AT 70 MPH. THE CAR BEGAN TO JERK AND SPUTTER. EVERY ATTEMPT TO ACCELERATE WOULD CAUSE THE CAR TO JERK MORE. AFTER EXITING THE INTERSTATE I WAS ABLE TO DRIVE 25 MPH TO NEAREST DEALERSHIP. I WAS TOLD CYLINDER 1 WAS DEAD AND OTHERS ARE MISFIRING. I HAVE SINCE BEEN TOLD THAT SOMETHING BROKE OFF AND WAS SUCKED INTO CYLINDER 1 DAMAGING CYLINDER 1. I HAVE BEEN WAITING FOR A NEW ENGINE SINCE JANUARY. I HAVE BEEN REPEATEDLY TOLD IT IS ON BACK ORDER WITH NO ETA. IT IS NOW 2/22/21
Service brakes, Feb 15, 2021
FEBRUARY 13 2021 I WAS DRIVING MY CAR BACK HOME FROM A HIKE GOING DOWN A GRID I HAD TO BREAK BECAUSE I WAS APPROACHING CARS AND MY WHEELS STARTED TO SHAKE. I TOOK MY CAR TO THE DEALERSHIP SHIP TO GET THE BREAKS INSPECTED EARLY MORNING. FOUR HOURS LATER I GET A CALL SAYING THAT MY BREAK PADS WERE BURNT AND THAT THE ROTORS WERE WARPING AND HAD HOT SPOTS. I'VE HAD THE CAR FOR ABOUT A YEAR AND THEY ARE BURNT ALREADY?? NOT EVEN MY DADS GMC THAT HE'S HAD FOR 7 YEARS HASN'T CHANGED THE BREAKS PADS SINCE HE BOUGHT IT. VW IS CHARGING ME $700+ TO CHANGE THE BREAKS PADS AND ROTORS BECAUSE IT'S' WEAR AND TEAR' AT LEAST THAT WHAT THEY TOLD ME. I'M FEED UP HAVING TO TAKE MY CAR IN EVERY COUPLE MONTHS. I'VE RECENTLY HAD TO TAKE IT BC THE CAR WAS LOW ON OIL A MONTH AND A HALF AFTER I HAD JUST TAKEN IT FOR AN OIL CHANGE. THEY SAID THAT THERE WERE NO SIGNS OF BURNT OIL OR LEAKS. THIS IS THE SECOND TIME IT'S HAS HAPPENED. LET'S NOT FORGET THAT WHEN I TURN TO THE RIGHT THE WHEEL FEES LIKE IT'S HITTING SOMETHING AND THE STEERING WHEEL SHAKES.
Other or unspecified, Forward collision avoidance, Feb 12, 2021
CARS FRONT ASSIST WOULD ALARM WHILE DRIVING ON ROAD LIKE IT WAS ABOUT TO HIT SOMETHING THEN IT STARTED SAYING FRONT ASSIST NOT AVAILABLE. SENSORS ARE MALFUNCTIONING AND VW IS NOT COVERING THE COST TO FIX AND TELLING CAR OWNERS TO TURN OFF FRONT ASSIST WHEN TURNING CAR ON. CAUSES CAR TO BRAKE OUT OF NOWHERE FOR NO REASON
Visibility, Feb 11, 2021
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE FRONT WINDSHIELD DEFOGGER FAILED TO DEFOG THE WINDSHIELD AND THE COOLANT LEVEL NEVER REACHED NORMAL OPERATING TEMPERATURE. THE CONTACT TOOK THE VEHICLE TO BILL JACOBS VOLKSWAGEN (2211 AURORA AVE, NAPERVILLE, IL 60540) HOWEVER, THE FAILURE WAS NOT DIAGNOSED. THE DEALER ACKNOWLEDGE THAT THERE WAS AN ISSUE WITH THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Engine, Feb 11, 2021
I TOOK A CAR BRAND NEW 2019 AFTER 5K MILES LIGHT ON DISPLAY ' PLEASE CHECK OIL LEVEL' I WENT DEALERSHIP AND THEY TOLD ME WHEN YOU LIGHTS ITS ON STOP HERE AND WE FUEL IT QUARTER OIL...SO NOW I SEE DEALERSHIP EVERY 5 K MILE AND EVERY 10K MILE WHEN I CHANGE OIL... NO BODY CARE THIS IS DISRESPECT FOR COSTUMER NEVER BUY VOLKSWAGEN
Other or unspecified, Service brakes, Forward collision avoidance, Jan 18, 2021
EMERGENCY BRAKE ENGAGES WHILE DRIVING THE CAR WITH NOTHING ELSE ON THE ROAD. DOOR LOCKED ON HER AND SHE HAD TO CLIMB THOUGHT THE PASSENGER SIDE DOOR. RECEIVED SEVERAL MORE MALFUNCTION ALERTS. TOOK THE CAR TO MY LOCAL DEALERSHIP (200 MILE ROUND TRIP). FIRST I WAS TOLD THE CODES WERE CAUSED BY A NON-VW DIAGNOSTICS COMPUTER. THEN, THEY SAID IT WAS A DEAD BATTERY IN THE FOB. THEN THEY SAID IT WAS BECAUSE THE CAR WAS FILTHY. IT WAS SNOWING AND I HAD JUST DRIVEN OVER 100 MILES THROUGH SNOW ON A SALTED ROAD. OF COURSE IT WAS DIRTY. BUT, IT WAS CLEAN WHEN I LEFT THE HOUSE. THEY REFUSED TO DO ANY WORK EXCEPT TO CHANGE THE BATTERY IN MY FOB. I CHANGED THE BATTERY IN MY WIFE'S FOB WHEN I GOT HOME. I ALSO CLEANED THE CAR INSIDE AND OUT. AS SOON AS MY WIFE WENT BACK TO WORK, ALL THE CODES CAME BACK ON. WHEN THE BRAKES AUTOMATICALLY COME ON WHILE DRIVING ON ICY ROADS, THIS COULD BE A MAJOR PROBLEM. ALSO READ ABOUT A POSSIBLE CLASS ACTION LAWSUIT ABOUT THE BRAKE ISSUES AND MORE.
Service brakes, Jan 15, 2021
THE BRAKES AFTER SITTING NO MATTER LENGTH MAKE HORRIBLE NOISE, AND ARE VERY STIFF. IT CAN BE FIVE MINUTES OR OVER NIGHT. THIS IS NOT SAFE. I TOLD THE DEALER WITHIN DAYS OF PURCHASING.
Power train, Jan 9, 2021
NOISE ON DRIVELINE 25 TO 35 UNDER LIGHT THROTTLE ESPECIALLY IN ECO MODE. SOUNDS LIKE METALLIC RATTLE. MOMENTARILY LOSES POWER AT THAT TIME. ALSO, WHEN IN ANY SELECTION EXCEPT SPORT MODE IT DOESN'T SHIFT DOWN UNY GEARS UNTIL ALMOST WOTH THROTTLE FLOORED. THEN SHIFTS DOWN 2 OR 3 GEARS AND RACES AT A FAST SPEED.
Service brakes, Jan 9, 2021
BRAKES WERE MAKING NOISE TOOK INTO DEALERSHIP TO BE CHECK OUT AND WAS INFORMED FRONT PADS LOW ON PAD LIFE AND ROTORS WARPED AND NEED REPLACEMENT ASAP. ROTORS WARPED TO THE POINT OF NEEDING REPAIR, AT 30000 MILES. THE CAR IS KEPT IN ARIZONA IN A DRY CLIMATE, NO RAIN, NO HILLS, MOSTLY HIGHWAY DRIVING WITH LITTLE BRAKING AND FOR THE LAST 8 MONTHS, MINIMAL USE DUE TO STAY AT HOME ORDERS. DEALER HAS NO EXPLANATION AS TO WHY THESE PARTS FAILED WHEN THEY SHOULD LAST TO 60000 MILES AT LEAST. THIS IS ABSOLUTELY UNHEARD OF ON A VEHICLE THAT IS NOT EVEN 2 YEARS OLD AND ONLY 30000 MILES. VOLKSWAGEN NEEDS TO DO SOME SERIOUS RESEARCH AND POSSIBLY ISSUE A RECALL. DEALERSHIP QUOTED $553.00 FOR FRONT BRAKE PAD & ROTORS REPLACEMENT...
Engine, Jan 9, 2021
VEHICLE HAS 30,000 MILES ON IT AND THE CHECK COOLANT LEVEL WARNING LIGHT HAS BEEN COMING ON. TOOK IT TO THE DEALERSHIP AND FIRST WAS TOLD IT HAD A COOLANT LEAK AND NEEDED A NEW THERMOSTAT. A LITTLE LATER THE DEALERSHIP THEN APOLOGIZED AND SAID THAT WAS FOR A DIFFERENT VEHICLE AND OURS WAS JUST LOW ON COOLANT. I WAS TOLD THIS IS NOT ABNORMAL AS FLUIDS NEED TO TOPPED OFF PERIODICALLY.
Power train, Jan 5, 2021
TRANSMISSION MAKING A RATTLING NOISE, LIKE LOOSE METAL. ENGINE LAGS POWER BETWEEN 35 - 45 MPH. THEN THE NOISE FADES AWAY. ITS MORE NOTICEABLE ON ECO MODE. VOLKSWAGEN IS AWARE ABOUT THIS SITUATION, THEY HAVE SOFTWARE UPDATE FOR THE TORQUE CONVERTER TO HELP THE POWER LOSE ISSUE. ALSO THE TRANSMISSION SEEPS OIL AT THE MATING SURFACE WITH THE ENGINE. DEALER SAYS IT'S NORMAL NOISE FROM THE TRANSMISSION AND THE OIL LEAK IS NOT BIG ENOUGH FOR THEM TO FIX IT. I DON'T THINK THAT'S NORMAL, I HAVEN'T HAD A CAR THAT MADE A NOISE LIKE THAT, IT'S NERVE WRECKING I DON'T WANT MY YOUNG SON GET STUCK ON THE FREEWAY ITS DANGEROUS
Service brakes, Jan 2, 2021
STARTED VEHICLE IN MORNING WENT BACK INSIDE TO GRAB BAGS AND WATER WHILE CAR WARMED UP. CAME BACK AND SAT IN DRIVERS SEAT. CAR CENTER SCREEN NOTATED - AUTO/STOP ERROR AND CHECK ENGINE LIGHT ON. I PUT CAR IN REVERSE TO BACK OUT OF DRIVEWAY. NO BRAKES AT ALL. I HAD TO PUSH DOWN ON BRAKE PEDAL AS HARD AS I COULD TO STOP CAR. LUCKILY WAS NOT OUT OF DRIVEWAY. PUT CAR IN PARK AND TURNED OFF AND TURNED CAR BACK ON. SAME FAULTS CAME ON DASHBOARD AND SCREEN. AS WELL AS AIRBAG FAULT.
Power train, Dec 31, 2020
TRANSMISSION IS MAKING THIS AWFUL GRINDING NOISE AND WHEN IT MAKES THE NOISE THE VEHICLE HAS LITTLE POWER TO ACCELERATE. THE DEALERSHIP SAID THIS WAS NORMAL. IVE NEVER HAD A CAR MAKE SUCH AN AWFUL NOISE FROM THE TRANSMISSION CAUSING IT TO LOSE POWER. THIS HAS BEEN HAPPENING SINCE 2000 MILES IT NEVER DID THAT PRIOR TO THE 2K MILE MARK. THE CAR HAS 6800 MILES ON IT AND IT DOES THIS EVERYTIME I DRIVE NOW.
Service brakes, Dec 28, 2020
ROTORS WARPED TO THE POINT OF NEEDING REPAIR, AT UNDER 26000 MILES. THE CAR IS KEPT IN ARIZONA IN A DRY CLIMATE, NO RAIN, NO HILLS, MOSTLY HIGHWAY DRIVING WITH LITTLE BRAKING AND FOR THE LAST 8 MONTHS, MINIMAL USE DUE TO STAY AT HOME ORDERS. DEALER HAS NO EXPLANATION AS TO WHY THESE PARTS FAILED WHEN THEY SHOULD LAST TO 60000 MILES AT LEAST.
Other or unspecified, Dec 20, 2020
FRONT PASSENGER DOOR PANELS RATTLE A LOT WHEN PLAYING MUSIC. MAKES IT IMPOSSIBLE TO DETERMINE WHETHER OR NOT THE RATTLING IS FROM THE DOOR OR SOME OTHER SAFETY CRITICAL COMPONENT OF THE CAR
Engine, Dec 7, 2020
I HAVE ABOUT 14, 000 MILES ON THE CAR AND IT BURNS THROUGH ENGINE OIL VERY QUICKLY. SOMETIMES I CAN EVEN SMELL THE BURNING OIL. TWICE THE ADD OIL LIGHT HAS COME ONE. IT SEEMS THAT A CAR THIS NEW SHOULDN'T BURN OIL LIKE THIS. DEALER SAYS THIS IS NORMAL. COULD IT BE THAT THE OIL IS TOO THIN? I HAVE NO IDEA, BUT FRUSTRATING.
Power train, Nov 30, 2020
VEHICLE MAKES AN INFREQUENT AND INTERMITTENT GROWL AT ABOUT 25 MPH UNDER MILD ACCELERATION.
Power train, Nov 28, 2020
HAS HAD A GRINDING SOUND IN TRANSMISSION BETWEEN 35-45 MPH. WHEN THIS SOUND IS HEARD THE VEHICLE LOOSES POWER AND IS VERY RELUCTANT TO DOWNSHIFT, SINCE DAY ONE. IT CAN BE HEARD IN ANY DRIVING MODE BUT IS WORSE IN "NORMAL" AND ALMOST NOT DRIVABLE IN "ECO". MANY HAVE SUBMITTED THIS ISSUE, AND HAVE RECEIVE THE SAME RESPONSE FROM THE DEALERSHIP, "IT'S NORMAL" BUT IT IS ANYTHING BUT NORMAL FOR A CAR TO BEHAVE THIS WAY.
Power train, Nov 28, 2020
HAS HAD A GRINDING SOUND IN TRANSMISSION BETWEEN 35-45 MPH. WHEN THIS SOUND IS HEARD THE VEHICLE LOOSES POWER AND IS VERY RELUCTANT TO DOWNSHIFT, SINCE DAY ONE. IT CAN BE HEARD IN ANY DRIVING MODE BUT IS WORSE IN "NORMAL" AND ALMOST NOT DRIVABLE IN "ECO". MANY HAVE SUBMITTED THIS ISSUE, AND HAVE RECEIVE THE SAME RESPONSE FROM THE DEALERSHIP, "IT'S NORMAL" BUT IT IS ANYTHING BUT NORMAL FOR A CAR TO BEHAVE THIS WAY.