2019 Volkswagen Jetta
Problems, recalls and owner-reported issues
Power train is the leading concern among 549 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Jetta model years with reports.
Of the 2019 reports, 19 involved a crash and 3 involved a fire. 36 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasolineFeb 14, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
Campaign 24V110000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 6, 2023
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta vehicles. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."
Without an audible warning, the driver may be unaware that the key is left in the ignition, which can increase the risk of vehicle theft or a crash.
Dealers will update the instrument cluster, free of charge. Owner notification letters are expected to be mailed November 3, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 90W7.
Campaign 23V619000 on NHTSA.gov
Electrical system, ignition, switchAug 30, 2023
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
Campaign 23V604000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsOct 31, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
Campaign 22V815000 on NHTSA.gov
WheelsDo not drive until repairedDec 11, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta GLI, Golf Alltrack, and Golf GTI vehicles. The front wheel bearings may have been improperly machined, potentially causing excessive stress on the wheel, wheel bolts, or wheel bearings.
The excessive stress can cause steering, traction or other stability issues or breakage relating to the front wheels, and increase the risk of a crash.
Volkswagen has notified owners, and dealers will replace the wheel bearing assemblies, wheels, and wheel bolts, free of charge. The recall began December 11, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40P1. Note: The affected owners are advised not to drive their vehicles until the repairs have been made.
Campaign 19V879000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Suspension, rear, springs, coil springsMar 6, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
Campaign 19V188000 on NHTSA.gov
Air bags, frontalFeb 20, 2019
Volkswagen Group of America (Volkswagen) is recalling certain 2019 Jetta vehicles. An incorrect driver frontal airbag may have been installed during a service/repair visit.
In the event of a crash necessitating air bag deployment, the wrong air bag may not work correctly, increasing the risk of injury.
Volkswagen will notify owners, and dealers will replace the driver frontal air bag with the correct part, free of charge. The recall began April 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y7.
Campaign 19V110000 on NHTSA.gov
Suspension, rear, springs, coil springsDec 19, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.
If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.
Campaign 18V904000 on NHTSA.gov
Electrical system, instrument cluster/panelNov 26, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
Campaign 18V824000 on NHTSA.gov
Exterior lighting, headlightsSep 26, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Jetta vehicles equipped with LED headlights. The passenger side headlight may be incorrectly positioned, reducing the driver's visibility when it is dark. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
A reduction in the driver's visibility can increase the risk of a crash.
Volkswagen will notify owners, and dealers will replace the passenger side headlight, free of charge. The recall began November 2, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94L1.
Campaign 18V671000 on NHTSA.gov
Representative owner complaints
549 reports, newest first.
Power train, Sep 10, 2019
WHEN COMING TO A STOP THE VEHICLE WOULD STALL WITHOUT WARNING WITH THE TRANSMISSION IN NEUTRAL AND THE CLUTCH ALL THE WAY OUT. SEEMS TO OCCUR WHEN THE VEHICLE IS DRIVING FOR A WHILE AND GETS HOT. VEHICLE IS AT 2460 MILES AND DID IT OFF AND ON SINCE 32 MILES.
Engine, Sep 6, 2019
CAR CONSTISTENTLY STALLS WHEN COMING TO A STOP. WILL STALL EVEN IN NEUTRAL WITH THE CLUTCH DEPRESSED. WILL DRIVE FINE SOMETIMES AND SOMETIMES IT WILL STALL 15+ TIMES IN A SINGLE TRIP. IT HAS ALMOST CAUSED AN ACCIDENT WHEN TRYING TO TURN IN AN INTERSECTION MULTIPLE TIMES NOW. STARTED AROUND 1,200 MILES ON THE CAR AND HAPPENS FREQUENTLY.
Power train, Other or unspecified, Electronic stability control (ESC), Sep 5, 2019
THE SAME DAY I DROVE THE VEHICLE OFF THE DEALER'S LOT, IT SHUT-OFF ON ME THREE TIMES; ONCE ON THE NEW JERSEY TURNPIKE AND TWICE AT A STOP LIGHT. THE FIRST TIME AT THE STOP LIGHT, I WAS WAITING FOR THE LIGHT TO TURN GREEN. THE SECOND WAS COMING TO A STOP. FURTHER, I WAS UNAWARE THE VEHICLE HAD SHUT-OFF UNTIL I TOOK MY FOOT OF THE BRAKE AND PLACED IT ON THE ACCELERATOR. IT SHUT-OFF A FOURTH TIME THE FOLLOWING WEEKEND WHILE IN THE MIDDLE OF A FOUR WAY INTERSECTION. EACH TIME, THE INFO CENTER IN THE DASHBOARD STATED, "PLACE THE GEAR SHIFT IN PARK AND MANUALLY START THE VEHICLE."
Power train, Sep 2, 2019
I LOVE, LOVE, LOVE VW AND MY NEW (2019) VW JETTA 1.4T SEL. I PURCHASED IT IN 2018 AND IT'S CURRENTLY GOT JUST OVER 13K MILES ON IT. MY DAD DROVE IT THE OTHER DAY AND ASKED ME WHAT THE "GROWLING" NOISE WAS COMING WHEN HE ACCELERATED UNDER LOW POWER/ LIGHT LOAD (SWEET SPOT HAPPENING ABOUT 28-33 MPH). I NOTICED IT WHEN I FIRST PURCHASED THE CAR, BUT FIGURED IT WAS NORMAL. WHEN I LOOKED ONLINE, I SEE THAT A LOT OF OTHER PEOPLE HAVE COMPLAINTS ABOUT THIS TOO. I'M WONDERING IF THERE IS REALLY A PROBLEM THAT MIGHT GET WORSE AS TIME GOES ON. IT OCCURS EVERY TIME ACCELERATION HAPPENS. I REALLY DO LOVE THIS CAR!
Other or unspecified, Engine, Aug 30, 2019
JETTA 2019 MAKES A GRINDING NOISE WHEN PUTTING THE GEAR ON REVERSE(MANUAL CAR). EVEN IF STATIONERY FOR MORE THAN 3 SECONDS IT MAKES A GRINDING NOISE. THERE IS SOMETHING DEFECTIVE ON THE CAR THAT THE DEALERSHIP IS HIDING FROM ME. I DONT FEEL SAFE DRIVING THE CAR KNOWING ITS DEFECTIVE
Engine, Fuel/propulsion system, Aug 29, 2019
I OWN A 2019 MANUAL JETTA GLI 35 ANNIVERSARY. WHILE SLOWING DOWN TO A STOP LIGHT, STOP SIGN ETC.. THE ENGINE SHUTS OFF AT SLOW SPEEDS. CAR IS NOT EQUIPPED WITH START/STOP FEATURE DUE TO HAVIING A MANUAL TRANSMISSION. I HAVE TO START CAR BACK UP BEFORE TAKING BACK OFF FROM LIGHT. MAJOR RISK OF ME GETTING REAR ENDED AT A STOP LIGHT AND OR STOP SIGN. APPARENTLY VOLKSWAGEN CANNOT FIGURE OUT ISSUE. HAVE SEEN 100'S OF PEOPLE WITH BRAND NEW VW'S HAVING THIS PROBLEM.
Power train, Vehicle speed control, Engine, Aug 28, 2019
TAKATA RECALL: 2019 VW JETTA GLI STALLS AND TURNS OFF WHILE IN NEUTRAL WHILE STATIONARY, AS WELL AS IN GEAR AND IN MOTION. THIS HAPPENED ON CITY STREETS AND IN PARKING LOTS, PUTTING MYSELF AND MY FAMILY IN DANGER. UNSURE OF ISSUE, BUT DOCUMENTED WITH VIDEO FOOTAGE. NO ENGINE LIGHTS APPEARED. THIS HAPPENED 20 OR MORE TIMES YESTERDAY, AND ONE TIME 2 WEEKS AGO.
Power train, Aug 28, 2019
BRAND NEW 2019 JETTA SEL MAKES A GRINDING NOISE ALONG THE POWER TRAIN (UNDERNEATH THE CAR). IT DOES NOT SOUND SAFE NOR CAN IT BE GOOD LONG TERM. IT SOUNDS LIKE METAL IS GRINDING ON METAL WHEN ACCELERATING. IT IS PARTICULARLY LOUD WHEN IN ECO MODE.
Engine, Aug 25, 2019
MY BRAND NEW 2019 GLI KEEPS STALLING WHEN APPROACHING STOP OR LIGHT. THIS HAPPENS WHEN CLUTCH IS OUT AND ENGINE IN NEUTRAL.
Power train, Aug 25, 2019
VEHICLE STALLS OUT AFTER STARTING OR WHEN COMING TO A STOP WHEN THE RPMS COME DOWN
Power train, Engine, Aug 24, 2019
I'M HAVING AN ISSUE, THE CAR HAS COMPETENTLY DIED ABOUT 6 TIMES. I'M IN TRAFFIC OR COME TO A STOP AND THE CAR SHUTS OFF, THEN WHEN I LET OFF ON THE BRAKE IT'S COMPLETELY DEAD. IT SAYS SOMETHING LIKE PLEASE START CAR MANUALLY. ONCE I PULLED IN THE DRIVEWAY AND THE CAR SURGED UP AND DOWN, PUTTERING LIKE IT WAS RUNNING OUT OF GAS.
Power train, Aug 23, 2019
I JUST BOUGHT A BRAND NEW 2019 VOLKSWAGEN JETTA SE ONE WEEK AGO FROM OURISMAN VOLKSWAGEN OF LAUREL IN LAUREL, MARYLAND. I HAVE NOTICED A GRINDING/SCRATCHING NOISE COMING FROM THE CAR WHEN DRIVING AT CERTAIN SPEEDS, REGARDLESS OF HOW EASY OR HARD I GO ON THE ACCELERATOR. THIS HAPPENS ON FREEWAYS AND SMALL ROADS. I STARTED NOTICING THESE ISSUES EVEN WHEN THE CAR HAD UNDER 100 MILES ON IT, AND I STILL ONLY HAVE AROUND 500 MILES ON IT RIGHT NOW. I WILL BE TAKING THE CAR TO THE DEALERSHIP AT THE END OF MY WORK WEEK WHEN I HAVE TIME. HOWEVER, FROM WHAT I'VE READ, VW IS REFUSING MANY PEOPLE WITH THE SAME ISSUE HELP AND DOESN'T EVEN ACKNOWLEDGE THAT IT IS A PROBLEM TO THEM, CLAIMING THAT THE NOISE IS "NORMAL." HOWEVER, THERE ARE DOCUMENTS THAT PROVE VOLKSWAGEN IS AWARE OF THIS ISSUE AND SHOW THEM ACKNOWLEDGING THAT IT ISN'T NORMAL. IT IS VERY UNACCEPTABLE THAT THEY ARE SELLING BRAND NEW CARS TO CONSUMERS WITH THESE VITAL ISSUES THAT THEY ARE REFUSING TO ADDRESS. THIS IS FRAUDULENT ACTIVITY AND HAS TO BE INVESTIGATED FOR THE SAFETY OF DRIVERS. I AM STILL BAFFLED THAT THERE HAVE BEEN ENDLESS COMPLAINTS ABOUT THIS YET THE NHTSA HASN'T DONE ANYTHING YET.
Electrical system, Service brakes, Aug 22, 2019
WHILE I HAVE BEEN DRIVING IN HEAVY TRAFFIC AT OR ABOUT 20 MPH, MY PARK BRAKE COMES ON AND MY VW COMES TO A DEAD STOP AND ALMOST ALWAYS GET INTO AN ACCIDENT. CARS BEHIND ME GET MAD AND START HONKING. IT'S HAPPEN TO 3 TIMES NOW AND ONCE TO THE MECHANIC THAT STATED IT COULD BE CATASTROPHIC. I AM A PROFESSIONAL TRUCK DRIVER OF 40 YEARS AND CAN HANDLE THE UNEXPECTED FOR THE MOST PART BUT MY WIFE WHOM COMMUTES 60 MILES DAILY ON A CRAZY FREEWAY TO WORK HAS BEEN FOR FORTUNATE THAT IT'S NOT HAPPEN TO HER YET. I FINALLY COULDN'T KEEP IT TO MYSELF ANYMORE AND AFTER TELLING HER MY EXPERIENCES, SHE REFUSED TO DRIVE THE CAR ANYMORE TILL TOOK CARE OF THE PROBLEM. I BROUGHT THE CAR BRAND WITH ONLY 10 MILES ON IT (2019VW) WITH A REBUILT TITLE WITH NO MFG WARR. BUT I PURCHASED AFTER MARKET WARRANTY 7YR. 100,000 FOR $4,000.)...I CONTACTED THE CAR DEALER AND MY WARRANTY AND BOTH SAID I BOUGHT CAR AS IS AND BASICALLY SHOW CONCERN THAT WE COULD GET OUR SELF'S KILLED OR OTHERS. THE CAR HAS BEEN AT THE VW CAR DEALER FOR ALMOST 2 MONTHS NOW AND I'VE HAD TO RENT A CAR FOR MY WIFE THIS WHOLE TIME. VW CALLS ME EVERY 2 WEEK AND TELL ME 2 MORE WEEKS ON THE PART (ELECTRICAL MODULE IN GEAR SHIFTER). I AM FACING A SEVERAL DOLLAR BILL AT SHOP AND A COUPLE THOUSAND DOLLARS WITH CAR RENTAL. THAT KEEPS CHARGING MY CREDIT CARD. I AM PAYING FOR A BRAND NEW DEAD VW. AND VERY VERY DID APPOINTED IN THE WHOLE SYSTEM! .
Power train, Aug 19, 2019
WHILE ACCELERATING, A DISTINCT GRINDING NOISE COMES FROM THE TRANSMISSION. THE NOISE IS CONSISTENTLY HEARD WHILE THE VEHICLE IS ACCELERATING BETWEEN 25-30 MPH. MY VEHICLE HAS 8K MILES, SO THIS NOISE IS VERY CONCERNING. THIS SHOULDN'T BE HAPPENING IN A NEW CAR WITH SUCH LOW MILES! VW KNOWS ABOUT THIS ISSUE AND IS DOING NOTHING - MEANWHILE THE CAR IS BEING IMPACTED EVERY TIME IT IS DRIVEN - AND IT'S MAKING THE PROBLEM WORSEN. PLEASE START AN INVESTIGATION INTO THIS -- IT'S NOT RIGHT AS CONSUMERS, OUR WELL-BEING AND SAFETY ARE BEING TAKEN ADVANTAGE OF AND YOU ARE GETTING MORE COMPLAINTS EVERY DAY ON THIS ISSUE. AND VW KNOWS ABOUT IT AND IS DOING NOTHING TO FIX THE 2019 JETTAS THAT HAVE BEEN SOLD/BOUGHT ALREADY. SHAMEFUL ON BOTH VW AND NHTSA FOR NOT LOOKING INTO IT.
Power train, Aug 15, 2019
ON MY MANUAL TRANSMISSION GLI, THE ENGINE STALLS INTERMITTENTLY. IT HAS HAPPENED AT A COMPLETE STOP, AT WALKING SPEED, AND ONCE AROUND 10MPH. IT HAS HAPPENED WITH THE CLUTCH PEDAL COMPLETELY DEPRESSED WITH THE SHIFTER IN NEUTRAL OR IN GEAR, AND HAS ALSO HAPPENED WHILE IDLING IN NEUTRAL WITH FOOT COMPLETELY OFF THE CLUTCH. IT IS NOT A HARD STALL LIKE LEARNING TO DRIVE STICK. IT JUST STRUGGLES AND SOFTLY DIES OUT. I HAVE ALSO NOTICED THAT THE GEAR INDICATOR WILL TEND TO DISPLAY THE WRONG GEAR, PARTICULARLY WHEN DOWNSHIFTING. I'VE ALSO NOTICED THAT THE ENGINE RPMS ARE SOMETIMES AFFECTED SIMPLY BY PUSHING IN AND LETTING OUT THE CLUTCH. I FIRST NOTICED THIS PARKED IN MY LEVEL CARPORT. WITH THE CAR IN NEUTRAL, PUSHING IN AND LETTING THE CLUTCH OUT WILL RESULT IN A BRIEF SLIGHT RPM SPIKE. ON OTHER OCCASIONS IT IS COMPLETELY ABSENT LIKE NORMAL OPERATION. I CLASSIFIED THIS AS POWER TRAIN, BUT IT COULD BE ENGINE, TRANSMISSION, COMPUTER MANAGEMENT, ETC.
Fuel/propulsion system, Aug 15, 2019
2019 JETTA LOW OIL WARNING: MY 2019 JETTA FIRST SHOWED LOW OIL WARINGING BEFORE THE 10K MILE SERVICE...AT ABOUT 8K MILES. LINDSAY VW OF DULLES TOLD ME THAT WAS NORMAL AS THE CARS WERE SOMETIMES SHIPPED WITH LESS THAN FULL OIL LEVELS AND THEY COMPLETED THE OIL CHANGE AND SENT ME ON MY WAY. OK. NOW I HAVE ABOUT 18K MILES ON THE CAR AND THE CAR IS ONCE AGAIN SHOWING THE LOW OIL LEVEL WARNING. CHECK OIL LEVEL AND PUT IN ABOUT A QUART IN. SOONEST SERVICE APPOINTMENT I COULD GET SHCEDULED IS 33 DAYS AWAY... WE'LL SEE IF I HAVE TO PUT MORE OIL IN BEFORE THE DEALERSHIP SEE THE CAR.
Engine, Aug 15, 2019
DRIVING A 6 SPEED M/T. WITHOUT AUTO START/STOP, TRAFFIC IN FRONT OF ME WAS SLOWING TO A STOP. SLOWING DOWN, I SHIFTED TO NEUTRAL TO COME TO A STOP. WHEN STOPPED, THE ENGINE COMPLETELY SHUT OFF AND HAD TO BE RESTARTED. HAS HAPPENED TWICE IN THE 3 DAYS I'VE OWNED.
Power train, Aug 8, 2019
NHTSA: THIS CAR HAS WIDE SCALE DEFECTIVE TRANSMISSION PROBLEMS AND I'VE ALMOST BEEN IN A WRECK OVER IT. IT'S UNACCEPTABLE THAT SO MANY PEOPLE HAVE COMPLAINED ABOUT THIS AND THERE HAVE BEEN NO INVESTIGATIONS. I TRIED OPENING AN INVESTIGATION ON THIS AND GOT BACK A WEIRD AND DISAPPOINTING RESPONSE FROM THIS DEPARTMENT. AS A TAX PAYER, I THINK IT'S YOUR RESPONSIBILITY TO HOLD VW ACCOUNTABLE FOR FRAUD AND MAKE THEM FIX THIS MESS BEFORE SOMEONE GET SERIOUSLY INJURED! WE PURCHASED THIS CAR FROM STEVE WHITE VW IN GREENVILLE, SC AND THEY ARE COMMITTING FRAUD WITH VW TO HIDE THIS FROM CONSUMERS BY SAYING SCRAPING TRANSMISSIONS ON BRAND NEW CARS ARE NORMAL. THE DOCUMENT FROM OCTOBER 26TH ON MANUFACTURER COMMUNICATIONS IS PROOF THEY ARE PLAYING GAMES AND THIS NEEDS TO BE TAKEN SERIOUSLY! THERE'S ALREADY A CLASS ACTION FILED FOR THIS EXACT PROBLEM NATION WIDE.
Engine, Aug 7, 2019
BRAND NEW 11 DAYS OLD 2019 JETTA GLI MANUAL ENGINE SHUT DOWN THREE TIMES WHILE IN TRAFFIC. CAR WAS IN NEUTRAL, STARTED TO SHUDDER AND SHUT DOWN AND HAD TO RESTART. THIS HAPPEN WHILE DRIVING AND THE CAR WAS PLACED IN NEUTRAL DESCENDING DOWN A HILL IN HEAVY TRAFFIC. THIS ALSO HAPPEN AT A STOP LIGHT AND STOP SIGN. ALL THREE INCIDENTS HAPPEN IN THE SAME DAY. VERY CONCERNED WITH MY FAMILIES SAFETY. I DID SOME RESEARCH AND THIS SEEMS TO BE A KNOWN ISSUE WITH VW.
Engine, Aug 4, 2019
THIS IS A BRAND NEW MANUAL TRANSMISSION JETTA GLI WITH ONLY 160 MILES. AFTER DRIVING FOR ABOUT 16 MINUTES AT HIGHWAY SPEEDS ON THE EXPRESSWAY, THE CAR QUIETLY STALLED OUT WHILE COMING TO A STOP ON AN EXIT RAMP. I RESTARTED THE CAR, DROVE TO A STOPLIGHT ABOUT A MINUTE AWAY AND AFTER COMING TO A STOP AT THAT LIGHT THE CAR STALLED AGAIN. WAS ABLE TO RESTART THE VEHICLE ONCE AGAIN AND DRIVE OFF. THIS IS A VERY DANGEROUS SITUATION IF THE CAR WAS TO STALL IN THE MIDDLE OF A TURN OR AT HIGH SPEED ON AN EXPRESSWAY.
Power train, Aug 4, 2019
WHEN DRIVING AT LOW SPEEDS, ESPECIALLY FROM A STOP, THERE IS A SLIGHT GRINDING NOISE THAT SOUNDS LIKE IT COMES FROM THE DRIVETRAIN. IT ONLY HAPPENS BETWEEN ANYWHERE FROM 25-40 MPH AND IT DOESN'T MATTER HOW HARD OR EASY ACCELERATION IS HAPPENING. I TRIED TAKING IT OUT OF ECO MODE TO SEE IF THAT WAS IT, BUT IT WAS NOT. I'VE TAKEN MY CAR TO THE DEALERSHIP TWICE EXPLAINING THE ISSUE. THE FIRST TIME I WAS TOLD THAT IT WAS NORMAL, BUT NOT REALLY TOLD WHAT IT WAS THAT WAS CONSIDERED NORMAL. THE SECOND TIME I HAD A TECHNICIAN RIDE WITH ME AND HE TOLD ME THAT IT WAS THE ABS SYSTEM KICKING ON. I'VE NOTICED DRIVING IT MORE NOW THAT IT DEFINITELY SOUNDS LIKE IT'S COMING FROM THE POWER TRAIN.THE CAR IS A LITTLE OVER A MONTH OLD AND WAS PURCHASED BRAND NEW.
Power train, Aug 3, 2019
INITIALLY THE ISSUE WAS WHEN TURNING FROM A LIGHT, THE CAR WOULD GET STUCK IN A LOW GEAR AND REV REAL HIGH, UNTIL IT STRAIGHTENED OUT A LITTLE, THEN IT WOULD SWITCH. THE LAST ISSUE, FROM A STOPLIGHT, THE CAR GOT STUCK IN A LOW GEAR AND I COULDN'T GO PAST 20 MPH UNLESS I WANTED TO BLOW THE ENGINE. I STOPPED ON THE SIDE OF THE ROAD, WAITED ABOUT 15 MINS AND SLOWLY TESTED IF THE GEARS WOULD SHIFT AND IT DID. DROVE TO THE DEALERSHIP AND THEY JUST SIMPLY REFILLED THE FLUID AND STATED TO PICK IT UP THE NEXT DAY. THIS CAR'S TRANNY FLUID WAS REFILLED TWICE IN THE LAST TWO MONTHS. NO PARTS CHANGED AT ALL, BUT THEY SAY IT'S FIXED. MUST BE MAGICAL TRANNY FLUID THEY PUT IN THIS TIME. SO NOW I WAIT FOR THE CAR TO BREAKDOWN AGAIN AND HOPE THAT I DON'T GET CAUGHT IN A POSITION WHERE I NEED TO ACCELERATE AND IT GETS STUCK IN A LOW GEAR. AND TO TOP IT OFF, I GOT THIS VEHICLE BECAUSE I THOUGHT A NEW CAR WOULD BE DEPENDABLE... I DRIVE SICKLY ELDERLY CLIENTS TO THEIR APPOINTMENTS, AND THERE IS NO WAY THEY CAN ENDURE A BREAKDOWN OF THE CAR AND WAIT ON THE SIDE OF THE ROAD.
Engine, Aug 2, 2019
THE ENGINE OF MY NEW 2019 JETTA GLI 6MT SOMETIMES STALLS WHEN COMING TO A STOP. THE CLUTCH PEDAL IS FULLY DEPRESSED (DISENGAGED), WITH THE STICK EITHER IN 1ST OR NEUTRAL. THIS HAPPENED 3 OR 4 TIMES YESTERDAY, AUG 1 2019, AFTER DRIVING WITH MEDIUM SPEEDS ON HILLY ROADS FOR 30-45 MINUTES. THE VEHICLE HAS AROUND 350 MILES ON IT.
Power train, Jul 28, 2019
THE 2019 JETTA HAS A WEIRD, GRINDING/GROWLING SOUND WHEN SHIFTING INTO 5TH GEAR AT ABOUT 25-30 MPH. IT CAN ALSO BE HEARD IN OTHER GEARS, SUCH AS 8TH, BUT MORE PROMINENT IN 5TH. THERE'S ALSO A SUBSTANTIAL LOSS OF POWER WHEN THE CAR SHIFTS FROM 2ND TO 3RD. THE CAR APPEARS IT DROPS ALMOST 800RPM AND IS SO SLOW TO ACCELERATE. WHEN IT'S SHIFTING 2-3, YOU'RE STILL IN A CRITICAL STATE OF ACCELERATION AND WHEN TRYING TO TURN ONTO A HIGHWAY WITH 55MPH SPEED LIMIT AND YOU HAVE A CAR THAT LOSES POWER TO THE WHEELS IS UNSAFE.
Power train, Engine, Jul 28, 2019
ENGINE AND TRANSMISSION HAVE GROANING AND GROWLING SOUNDS AT GEAR 4,5, AND 7. VERY LOUD AT TIMES. ALSO THERE SEEMS TO BE SOME HESITATION TO ACCELERATE. VW KNOWS ABOUT THIS ISSUE AND IS DOING NOTHING. MOREOVER, VW KNOWS IT'S THE TORQUE CONVERTER AS THEY SENT OUT A SOFTWARE UPDATE TO UNSOLD JETTA'S TO DEALERS BUT AREN'T DOING ANYTHING TO ALREADY SOLD JETTAS. ONLY SAYING THESE NOISES ARE NORMAL. THIS DEFECTIVE CONVERTER IS ON HUNDREDS OR EVEN THOUSANDS OF JETTA AND EVERYONE IS HAVING THE SAME ISSUE. IT'S DANGEROUS AND A SAFETY ISSUE.AND DAMAGING THE TRANSMISSION