2019 Volkswagen Jetta
Problems, recalls and owner-reported issues
Power train is the leading concern among 549 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Jetta model years with reports.
Of the 2019 reports, 19 involved a crash and 3 involved a fire. 36 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasolineFeb 14, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
Campaign 24V110000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 6, 2023
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta vehicles. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."
Without an audible warning, the driver may be unaware that the key is left in the ignition, which can increase the risk of vehicle theft or a crash.
Dealers will update the instrument cluster, free of charge. Owner notification letters are expected to be mailed November 3, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 90W7.
Campaign 23V619000 on NHTSA.gov
Electrical system, ignition, switchAug 30, 2023
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
Campaign 23V604000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsOct 31, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
Campaign 22V815000 on NHTSA.gov
WheelsDo not drive until repairedDec 11, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta GLI, Golf Alltrack, and Golf GTI vehicles. The front wheel bearings may have been improperly machined, potentially causing excessive stress on the wheel, wheel bolts, or wheel bearings.
The excessive stress can cause steering, traction or other stability issues or breakage relating to the front wheels, and increase the risk of a crash.
Volkswagen has notified owners, and dealers will replace the wheel bearing assemblies, wheels, and wheel bolts, free of charge. The recall began December 11, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40P1. Note: The affected owners are advised not to drive their vehicles until the repairs have been made.
Campaign 19V879000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Suspension, rear, springs, coil springsMar 6, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
Campaign 19V188000 on NHTSA.gov
Air bags, frontalFeb 20, 2019
Volkswagen Group of America (Volkswagen) is recalling certain 2019 Jetta vehicles. An incorrect driver frontal airbag may have been installed during a service/repair visit.
In the event of a crash necessitating air bag deployment, the wrong air bag may not work correctly, increasing the risk of injury.
Volkswagen will notify owners, and dealers will replace the driver frontal air bag with the correct part, free of charge. The recall began April 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y7.
Campaign 19V110000 on NHTSA.gov
Suspension, rear, springs, coil springsDec 19, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.
If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.
Campaign 18V904000 on NHTSA.gov
Electrical system, instrument cluster/panelNov 26, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
Campaign 18V824000 on NHTSA.gov
Exterior lighting, headlightsSep 26, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Jetta vehicles equipped with LED headlights. The passenger side headlight may be incorrectly positioned, reducing the driver's visibility when it is dark. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
A reduction in the driver's visibility can increase the risk of a crash.
Volkswagen will notify owners, and dealers will replace the passenger side headlight, free of charge. The recall began November 2, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94L1.
Campaign 18V671000 on NHTSA.gov
Representative owner complaints
549 reports, newest first.
Power train, Exterior lighting, Visibility/wiper, Mar 10, 2019
FACTORY WIPERS RESULT IN STREAKING, REPLACED AT LESS THAN 5K MILES. PROBLEM ALLEVIATED. TYPICAL METALLIC GRINDING AT LOW SPEEDS, AS DESCRIBED BY OTHER REPORTS. PASSENGER LED HEADLIGHT RING EXCESSIVELY DIM. MULTIPLE SOURCES REPORT OPEN RECALL FOR THIS, HOWEVER, NO SOURCES INCLUDING DEALER AGREE MY VEHICLE IS INCLUDED. SEVERAL PEOPLE HAVE POINTED OUT MY FAULTY HEADLIGHT RING. REVIEW OF PHOTOS CONTAINING VEHICLE INDICATE HEADLIGHT ISSUE WAS NOT PRESENT AT PURCHASE. CAN NOT CONFIRM.
Power train, Engine, Mar 8, 2019
GRINDING NOISE AT 30 MPH
Electrical system, Other or unspecified, Engine, Mar 5, 2019
MY BRAND NEW VEHICLE HAS BEEN STALLING. ENGINE STRUGGLES TO TURN ON AFTER ELECTRICAL SYSTEM IS DOWN. VEHICLE STATES THAT THE AIR TEMPERATURE CONTROL SENSOR IS MALFUNCTIONING AND VEHICLE COMPLETELY STALLS W/O POWER. ENGINE FAILS. ELECTRICAL FAILS.
Power train, Mar 5, 2019
2019 VW JETTA S GRINDING/RATTLING/GROANING NOISE FROM THE TORQUE CONVERTER. WHEN I BROUGHT THE CAR IN FOR THE 10,000 SERVICE, I TOLD THE SERVICE MANAGER THAT THE TRANSMISSION WAS MAKING GRINDING AND GROANING NOISES. THE SERVICE MANAGER SAID THAT THEY COULD NOT GET THE CAR TO MAKE THE NOISE AND IT IS JUST A NORMAL SOUND, I AM VERY CONCERNED THAT FURTHER USE OF THE VEHICLE IS UNSAFE AND WILL CAUSE THE TRANSMISSION TO FAIL WHILE DRIVING. RECALLING OR BUYING BACK THESES THE VEHICLES WILL HELP CONSUMERS AVOID POTENTIAL INJURIES AND ANY FURTHER FINANCIAL HARDSHIPS.
Power train, Mar 3, 2019
I BROUGHT MY 2019 VW JETTA R-LINE INTO THE DEALERSHIP FOR THE 10000 MILE SERVICE AT 9471 MILES. THE DEALERSHIP IDENTIFIED A "STAGE 3" TRANSMISSION FLUID LEAK, APPARENTLY THE WORST STAGE BASED ON QUANTITY AND LOCATION OF FLUID. MINOR SHIFT ISSUES NOTED DURING DRIVING PRIOR, BUT NONE ISOLATED TO SPECIFIC SPEEDS, GEARS, OR DRIVING MODE.
Structure, Mar 3, 2019
INSIDE THE CAR WINDSHIELD AND WINDOWS FREEZES AND FORMS ICE EVERYDAY MORNING. AIR LEAK IN THE DOOR MIGHT BE POSSIBLE.
Wheels, Mar 3, 2019
THE WHEELS FILL WITH SNOW ON THE INSIDE AND WHEN YOU GO TO DRIVE THE CAR IT IS SO UNBALANCED YOU CAN ONLY GO 30-40MPH. FIRST TIME DROVE IT TO THE DEALER AND THEY SAID IT WAS BECAUSE IT STICKS ON THE BACKSIDE/INSIDE AND HAD TO BE SPRAYED OUT WITH HOT WATER. THAT WORKED FOR AWHILE, NOW TRYING TO DRIVE IT TODAY IT IS HAPPENING AGAIN. VERY UNSAFE, DON'T KNOW WHEN IT WILL HAPPEN. MINNESOTA HAS LOTS OF SNOW AND THE ONLY REMEDY IS TO FIND A SELF SERVICE CAR WASH. IT ISN'T THE WHEEL WELLS, IT IS THE UNDERSIDE OF THE CAR. THIS IS A BIG SAFETY CONCERN, NOT TO MENTION THE INABILITY TO USE MY CAR. TOO COLD TODAY, CAR WASH NOT OPENED IN BELOW ZERO WEATHER!
Power train, Structure, Other or unspecified, Feb 28, 2019
1. 1800 MILES-TRANSMISSION FLUID LEAK, THE SERVICE PEOPLE TOLD ME IT WAS A KNOWN PROBLEM WITH 2019 JETTAS, REPAIR TOOK 2 MONTHS 2. HEATER DOESN'T BLOW OUT WARM AIR WHEN TRAVELING UNDER 40 MPH, EVEN AFTER 18 MILES OF DRIVING 3. GRINDING/CROAKING NOISE LIKE A FROG AT 28-30 MPH AND AGAIN AT 40 MPH 4. BRAKES SQUEAK 5. TRUNK FALLS ON MY HEAD UNLESS I PUSH IT ALL THE WAY UP PER OWNERS MANUAL ADDENDUM
Steering, Electrical system, Service brakes, Feb 28, 2019
THE CAR SHUT OFF, I LOST CONTROL OF THE POWER STEERING AND THE BREAKS FAILED TO STOP AFTER THE COMPUTER SHUT THE CAR OFF. NOW THEY CALM THE SHIFTER IS DEFECTIVE AND NEEDS REPLACED AFTER THERE COMPUTER DIAGNOSTIC CODES FAILED TO DETECT THE PROBLEM THE FIRST 2 TIMES AND A TEST DRIVE WOULD HAVE TOLD THEM THEIR WAS A PROBLEM BUT THEY REFUSED TO DO A TEST DRIVE AND RELIED AND FAULTY COMPUTER INPUT. THIS SERIOUS MALFUNCTION COULD HAVE RESULTED IN MY INJURY OR DEATH OR INJURY AND DEATH TO ANOTHER PARTY. THE DEFECTIVE SHIFTER HAS CAUSED INJURY TO MY RIGHT KNEE AND TENDONS. I WAS IN PARK, A PERSON ENTERED THE CAR. I PUT THE CAR IN REVERSE AND THE CAR SHUT OFF ROLLED DOWN THE HILL UNTIL IT STOPPED BY ROLLING IN REVERSE UP A HILL BEHIND ME. THE PERSON REFUSED TO BE IN MY CAR AS THE DANGER WAS OBVIOUS TO HER. THE ONLY REASON THE CAR STOPPED WAS BECAUSE OF THE HILL. I LOST CONTROL OF THE BRAKES AND POWER STEERING AS THE CAR WAS SHUT OFF. ANY CHILD OR ELDERLY PERSON BEHIND ME WOULD HAVE SUFFER SERIOUS INJURY. THE DEALERSHIP I PURCHASED THE CAR FROM IS REFUSING TO WRITE ANY OF THIS INFORMATION DOWN.
Power train, Feb 25, 2019
VEHICLE WAS PURCHASED 3 DAYS AGO AND HAS 300 MILES ON IT. THERE IS A CONSISTENT METALLIC GRINDING SOUND BETWEEN 20-40 MPH. NOT SURE WHAT'S GOING ON. ONLINE RESEARCH INDICATES THAT THIS IS A COMMON ISSUE AND VW IS AWARE BUT CLAIMS IT'S NORMAL. IT CERTAINLY DOESN'T SOUND NORMAL.
Power train, Feb 23, 2019
I HAVE NOTICED VERY REGULARLY THAT THERE IS A GRINDING NOISE COMING FROM THE TORQUE CONVERTER WHEN DRIVING BETWEEN 4TH AND 5TH GEARS SPECIFICALLY IN ECO MODE WITH THIS VEHICLE. I HAVE REPEATED STEPS TO REPRODUCE THE ISSUE VERY TIME WHEN USING THE SHIFTRONIC MODE IN THE VEHICLE AS WELL. THIS PROBLEM IS NOT ONLY DISTRACTING, BUT COULD ALSO BE AN ISSUE THAT LEADS TO MECHANICAL PROBLEMS IN THE FUTURE TO THE TRANSMISSION WHICH LEADS TO LOWERED RESALE VALUE.
Power train, Structure, Engine, Feb 22, 2019
FIRST, TRUNK OF THE CAR. IT'S UNSAFE AND DOESN'T LOCK UNLESS U OVEREXTEND IT OPEN. I HAVE BEEN HIT IN MY HEAD TWICE BEFORE I LEARNED MY LESSON. SECOND, TRANSMISSION. IT MAKES A GRINDING NOISE WHEN OPERATED AT SLOWER SPEEDS. I AM REACHING 9,500 MILES AND NOISE IS STILL THERE SINCE DAY ONE. THREE, THE ENGINE. I BELIEVE THERE IS A INTERNAL DEFECT BECAUSE TODAY I WAS DRIVING A THE ENGINE OIL LIGHT CAME ON. ONCE I CHECKED THE OIL I SAW THAT THE DIPSTICK WAS CLEAN, NO OIL, NADA. WHERE HAS ALL THE OIL GONE ON A NEW 2019 JETTA? IT SURE HASN'T BEEN LEAKING ON THE GROUND OF MY GARAGE BECAUSE THERE IS NO FLUIDS.
Power train, Feb 11, 2019
BRAND NEW VEHICLE WITH 300 MILES. FROM THE DAY I PICKED IT UP WITH 37 MILES, IT GRINDS EVERY TIME IT ACCLERATES INTO 3RD GEAR AUTOMATIC TRANS. DEALERSHIP CONTACTED, SERVICE MGR STATED THIS IS "NORMAL" FOR THIS TRANSMISSION. ALSO STATED HIS HANDS ARE TIED ON WHAT HE CAN DO BECAUSE VW HAS CALLED THIS "NORMAL." HE ALSO SAID HE IS LIMITED IN WHAT HE CAN DO AT THE LOCAL LEVEL BECAUSE "WE DIDN'T MAKE THE CAR." THIS DOES NOT SOUND "NORMAL" TO ME. I AM CONCERNED THAT MY VEHICLE WILL INCUR LONG-TERM DAMAGE, WHICH COULD LEAD TO A SIGNIFICANT PUBLIC SAFETY RISK. IT ALSO REPRESENTS A POTENTIAL FINANCIAL RISK FOR MYSELF AND OTHER UNKNOWING BUYERS. THE REP. WHO SOLD ME THE CAR SAID HE WAS UNAWARE OF THIS ISSUE BUT THE SERVICE REP. WAS CLEARLY AWARE. I AM VERY CONCERNED THAT THE TRAIL OF DISCLOSURE WAS NOT EXTENDED BEYOND THE SERVICE DESK TO SALES AND, IN TURN, TO BUYERS LIKE MYSELF.
Other or unspecified, Feb 5, 2019
SINCE DAY ONE OF OWNERSHIP, THE FRONT SPEAKERS ON MY 2019 JETTA R-LINE HAVE SOUNDED ABNORMAL/DEFECTIVE. THERE IS A HUGE THREAD ON REDDIT REGARDING THIS ISSUE AND IS APPARENT UPON ALL TRIM LEVELS. THIS RATTLING SOUND IS EXPONENTIALLY MORE NOTICEABLE ON THE FRONT PASSENGER SIDE. YOU CAN NOTICE THIS DEFECT DURING ANY GENRE OF MUSIC IF THE CORRECT FREQUENCIES ARE APPARENT IN THE SONG YOU'RE LISTENING TOO, THE RATTLE GETS LOUDER IF YOUR VOLUME IS OVER 50%. I TOOK MY CAR TO THE DEALERSHIP TO HAVE THEM DOCUMENT THIS WIDESPREAD CONCERN. BOTH THE SERVICE ADVISOR AND LEAD FOREMAN SAT IN MY CAR WITH ME AND IT WAS EASY TO REPLICATE THE ISSUE USING THE BALANCE/FADER. THE TECHNICIAN AGREED THAT THIS IS INDEED A DESIGN FLAW AND ORDERING REPLACEMENT COMPONENTS WILL ONLY RESULT IN THE SAME THING. AT THE END OF MY APPOINTMENT THE SERVICE ADVISOR DEEMED THE CONCERN AS A "NORMAL CHARACTERISTIC" OF THE VEHICLE. IT LITERALLY SOUNDS LIKE BLOWN SPEAKERS OR AS IF THEY ARE COVERED IN LIQUID! I'VE ONLY CALLED VW CUSTOMER CARE ONCE ABOUT THIS AND THEY REFUSED TO PUT ME IN TOUCH WITH MY REGIONAL VW REPRESENTATIVE. I'M PLANNING TO CALL THEM AGAIN, THIS IS EXTREMELY DISAPPOINTING AS IT'S PROGRESSIVELY GETTING WORSE.
Power train, Feb 5, 2019
SINCE DAY ONE OF OWNERSHIP, MY 2019 JETTA R-LINE HAS BEEN PRODUCING AN ABNORMAL GROANING/GRINDING NOISE DURING ACCELERATION BETWEEN 20-40 MPH. I NOW HAVE ABOUT 5000 MILES ON MY CAR AND THE SOUND IS PROGRESSIVELY GETTING LOUDER, YOU CAN FEEL VIBRATIONS IN THE PEDALS AND STEERING WHEEL WHEN IT HAPPENS. I HAD THE ISSUE DOCUMENTED BY MY LOCAL DEALERSHIP AND FILED A COMPLAINT WITH VOLKSWAGEN CUSTOMER CARE MONTHS AGO, STILL NOTHING HAS BEEN DONE. IT SEEMS LIKE EVERYONE I'VE TALKED TOO WHO WORKS FOR VW HAS ALMOST BEEN INSTRUCTED TO SAY THAT THIS IS A KNOWN CHARACTERISTIC. THERE ARE INTERNET PAGES UPON INTERNET PAGES OF DISGRUNTLED 2019 JETTA OWNERS COMMENTING ON THIS SPECIFIC WIDESPREAD PROBLEM, IT SEEMS TO BE A DEFECT WITH THE TORQUE CONVERTER. OUR TRANSMISSIONS ARE BEING PERMANENTLY DAMAGED, THE RESALE VALUE OF OUR VEHICLE'S IS BEING DIMINISHED, AND ULTIMATELY OUR SAFETY IS BEING JEOPARDIZED BY VOLKSWAGEN ONCE AGAIN.
Power train, Feb 5, 2019
NOTICED GRINDING SOUNDS FROM WHEN I GOT THE CAR, READ ONLINE AND THOUGHT IT WAS NORMAL. APPARENTLY NOT; THE TORQUE CONVERTER ISSUE IS VERY COMMON. HOPEFULLY A RECALL IS ISSUED. MY IMMEDIATE ISSUE :TOOK IT IN TO DEALER FOR NORMAL OIL CHANGE AT 10K MILES, AND THEY TELL ME IT HAS A TRANSMISSION LEAK, AND THE CAR IS NOT DRIVABLE UNTIL ITS FIXED. THINGS LIKE THIS SHOULDNT BE HAPPENING IN A NEW CAR...NOT COOL VW. ISSUE A BUY BACK!!!!!!!!
Other or unspecified, Feb 4, 2019
TRUNK HAS RANDOMLY OPENED NUMEROUS TIMES EVEN AFTER IT HAS BEEN FULLY CLOSED. THIS HAS HAPPENED WHILE I'M DRIVING OR WHILE THE CAR IS PARKED, AND THE TRUNK JUST BECOMES LOOSE AND SLIGHTLY AJAR. IMMEDIATELY AFTER, I WILL CLOSE THE TRUNK, WHICH SECURES IT, BUT THEN AT SOME POINT IT BECOMES LOOSE AND OPEN AGAIN.
Power train, Jan 31, 2019
MAJOR GRINDING NOISE COMING FROM TRANSMISSION DURING DRIVING, TYPICALLY WHEN GOING BETWEEN 20-40 MPH. THERE ARE NUMEROUS COMPLAINTS OF THIS DEFECT, WHICH THE MANUFACTURER STATES AS NORMAL. HOWEVER, IT DOES APPEAR TO BE A DEFECT WITH THE TORQUE CONVERTER THAT COULD AFFECT THE SAFETY OF DRIVER AND PASSENGERS, AND SHORTEN THE LIFE OF THE TRANSMISSION, WHILE ALSO REDUCING THE RESALE VALUE OF THE CAR. I TOOK THE CAR TO THE DEALER AND WAS TOLD THAT IT WAS NORMAL BECAUSE THE SOUND EXISTED ON ALL JETTAS. HOWEVER, JUST BECAUSE THE SAME SAFETY DEFECT APPEARS ACROSS AN ENTIRE MODEL OF CAR DOES NOT MAKE IT NORMAL, IT MAKES IT WIDESPREAD. THERE ARE OVER 13 COMPLAINTS NOW ABOUT THE VW POWER TRAIN, AND MOST OF THEM ARE REGARDING THIS SPECIFIC ISSUE. PLEASE START AN INVESTIGATION. ALSO, THE PDF DOCUMENT OF VWS RESPONSE TO THIS ISSUE IS NOT ABLE TO BE VIEWED ON YOUR WEBSITE, THE LINK IS BROKEN OR DOC IS MISSING.
Engine, Jan 28, 2019
CAR WAS BOUGHT BRAND NEW. AFTER 6 WEEKS OF DRIVING AND APPROX 1,200 MILES NOTICED LEAKING OIL IN THE GARAGE. TOOK IT TO THE DEALER. TRANSMISSION SEAL NEEDS TO BE REPLACED AND IT COULD TAKE 2-3 DAYS DEPENDING ON THE AVAILABILITY OF THE PARTS.
Engine, Jan 25, 2019
2019 VW JETTA'S GRINDING/RATTLING NOISE FROM THE TORQUE CONVERTER. IT'S DAMAGING THE VALUE OF THE VEHICLE AND WORSE IT'S A SAFETY ISSUE AS IT CAUSES ACCELERATED HEATING AND FAILURE RATE FOR THE ENTIRE TRANSMISSION SYSTEM.
Structure, Jan 24, 2019
THE FRONT PASSENGER DOOR VIBRATES LIKE CRAZY WHEN THE RADIO IS TURNED ON AND A CERTAIN FREQUENCY IS HIT (DOESN'T MATTER THE BASS OR VOLUME). THE PROBLEM CAN BE ALLEVIATED BY PUTTING PRESSURE ON THE ARM REST OF FRONT PASSENGER DOOR. THIS ISSUE CAN OCCUR AT ANYTIME - IN MOTION, STATIONARY, ETC.
Power train, Jan 22, 2019
8 SPEED AUTOMATIC TRANSMISSION HAS A METALLIC GRINDING OR SCRAPING NOISE WHEN OPERATING AT LOW RPM'S DURING ACCELERATION. SPECIFICALLY AFTER THE TRANSITION TO 5TH GEAR. THE POWERTRAIN NOTICEABLY HESITATES DURING ACCELERATION WHEN THIS AFOREMENTIONED SOUND IS ACTIVE. IT'S ONLY A MATTER OF TIME BEFORE THIS TRANSMISSION FAILS AND LEAVES ME IN THE MIDDLE OF A BUSY INTERSECTION. IT'S AN EXTREMELY COMMON ISSUE ON THE 2019 VOLKSWAGEN JETTA THAT THE MANUFACTURER REFUSES TO ACKNOWLEDGE AS AN ACTUAL PROBLEM. THEY CLAIM THE SCRAPING AND GRINDING SOUND IS A 'NORMAL CHARACTERISTIC' OF THE CAR, WHICH IS TOTALLY NONSENSICAL.
Power train, Jan 22, 2019
TURBOCHARGER FAILURE AT 10,000 MILES. TURBOCHARGER FOUND TO BE DEFECTIVE DURING MY 1ST SERVICE APPOINTMENT FOR THE VEHICLE.
Structure, Jan 18, 2019
AFTER A COUPLE OF MONTHS OF OWNERSHIP, THE VEHICLE DEVELOPED WATER LEAKS THROUGH THE REAR DOOR HANDLES WHEN THE CAR WAS STATIONARY. WHENEVER IT RAINED, WATER GOT INTO THE DOOR LOCK LATCH MECHANISMS AND WATER WAS POOLING BETWEEN THE INNER AND OUTER DOOR SEALS. WHEN THE DOORS WERE OPENED, WATER POURED OUT. I EXPLAINED THIS ISSUE TO MY LOCAL DEALER AND DEMONSTRATED THE PROBLEM BUT THEY CLAIMED THAT THEY TALKED TO VOLKSWAGEN AND THAT IT WAS NORMAL WATER DRAINAGE. I DON'T BELIEVE THIS IS NORMAL FOR THE FOLLOWING REASONS : 1) THE FRONT DOORS DON'T HAVE THIS ISSUE 2) THIS ISSUE IN THE LEFT REAR DOOR IS NOT AS BAD AS THE RIGHT REAR DOOR ( A GOOD AMOUNT OF WATER POOLS IN THE SILL IN THE RIGHT REAR DOOR AND I CAN SEE WATER IN THE LOCK LATCH MECHANISM ) 3) THIS ISSUE DIDN'T EXIST WHEN I FIRST BOUGHT THE CAR 4) WATER IS POOLING INSIDE OF THE OUTER PLASTIC DOOR SEAL THAT IS ON THE DOOR SO IF ENOUGH WATER ACCUMULATES, IT MAY END UP PASSING THE INNER PLASTIC SEAL THAT IS ON THE FRAME ( THERE ARE DRAINAGE HOLES ON THE OUTER BOTTOM PART OF THE DOOR, WHICH IS FOR NORMAL WATER DRAINAGE. I AM NOT REFERRING TO THESE ) 5) THIS CAN LEAD TO RUST IN THE LOCK MECHANISM AND CAN ALSO BE A SAFETY HAZARD IN COLD WEATHER WHERE THE DOOR LOCKS MAY FREEZE SHUT 6) I HAVE NOT SEEN THIS TYPE OF ISSUE IN ANY OF THE OTHER VEHICLES I'VE OWNED SO, I DON'T AGREE WITH THE DEALER'S AND MANUFACTURER'S ASSESSMENTS THAT THIS IS NORMAL. PLEASE LOOK INTO THIS ISSUE.
Structure, Jan 18, 2019
TRUNK LID DOES NOT STAY OPEN ALL THE WAY UNLESS IT IS PUSHED AND LOCKED INTO PLACE. COULD KNOCK SOMEONE OUT IF YOU FORGET TO DO THIS. NEVER SEEN A DESIGN LIKE THIS. VW SHOULD ADDRESS AND FIX THIS HAZARD.