2019 Volkswagen Jetta
Problems, recalls and owner-reported issues
Power train is the leading concern among 549 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Jetta model years with reports.
Of the 2019 reports, 19 involved a crash and 3 involved a fire. 36 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasolineFeb 14, 2024
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
Campaign 24V110000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 6, 2023
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta vehicles. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."
Without an audible warning, the driver may be unaware that the key is left in the ignition, which can increase the risk of vehicle theft or a crash.
Dealers will update the instrument cluster, free of charge. Owner notification letters are expected to be mailed November 3, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 90W7.
Campaign 23V619000 on NHTSA.gov
Electrical system, ignition, switchAug 30, 2023
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.
Campaign 23V604000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsOct 31, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
An undetected sudden loss of pressure in all four tires increases the risk of a crash.
Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
Campaign 22V815000 on NHTSA.gov
WheelsDo not drive until repairedDec 11, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta GLI, Golf Alltrack, and Golf GTI vehicles. The front wheel bearings may have been improperly machined, potentially causing excessive stress on the wheel, wheel bolts, or wheel bearings.
The excessive stress can cause steering, traction or other stability issues or breakage relating to the front wheels, and increase the risk of a crash.
Volkswagen has notified owners, and dealers will replace the wheel bearing assemblies, wheels, and wheel bolts, free of charge. The recall began December 11, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40P1. Note: The affected owners are advised not to drive their vehicles until the repairs have been made.
Campaign 19V879000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Suspension, rear, springs, coil springsMar 6, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
Campaign 19V188000 on NHTSA.gov
Air bags, frontalFeb 20, 2019
Volkswagen Group of America (Volkswagen) is recalling certain 2019 Jetta vehicles. An incorrect driver frontal airbag may have been installed during a service/repair visit.
In the event of a crash necessitating air bag deployment, the wrong air bag may not work correctly, increasing the risk of injury.
Volkswagen will notify owners, and dealers will replace the driver frontal air bag with the correct part, free of charge. The recall began April 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y7.
Campaign 19V110000 on NHTSA.gov
Suspension, rear, springs, coil springsDec 19, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.
If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.
Campaign 18V904000 on NHTSA.gov
Electrical system, instrument cluster/panelNov 26, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
Campaign 18V824000 on NHTSA.gov
Exterior lighting, headlightsSep 26, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Jetta vehicles equipped with LED headlights. The passenger side headlight may be incorrectly positioned, reducing the driver's visibility when it is dark. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
A reduction in the driver's visibility can increase the risk of a crash.
Volkswagen will notify owners, and dealers will replace the passenger side headlight, free of charge. The recall began November 2, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94L1.
Campaign 18V671000 on NHTSA.gov
Representative owner complaints
549 reports, newest first.
Steering, Jul 23, 2024
The power steering on my vehicle malfunctioned, never giving me a warning as stated in the owner manual with a yellow steering light. As I was coming down a hill, the red steering light came on accompanied with a loud beep, and I lost power steering, nearly causing an accident. I had a mechanic look at it and the DTC codes he received were B200FF0 and B200F2 The dealership and independent service center I was recommended are unable to service the car for another 3 weeks. The only inspection done on my vehicle has been by a private mechanic There were no warning lights prior to the failure. The owner manual states a yellow steering wheel will illuminate to warn of an issue, then turn red if it's not addressed. This never happened. It went directly to red, and I lost steering during transit.
Electrical system, Vehicle speed control, Jul 18, 2024
the ignition switch fails while the car is in motion, causing shut off the engine and electrical system, this lead to almost had crash.
Electrical system, Jul 12, 2024
On 07-11-24 vehicle was started after sitting in parking lot. When driving vehicle in parking lot the vehicle engine suddenly shut off. Instrument cluster initially had "ignition switch off" then a second warning light showing "starter system faulty". The vehicle was restarted several times and the engine continued to shut off and display "starter system faulty". A short time later the vehicle was restarted and continued to run. At the time outside temperatures were in the high 90's with the indoor car temperature significantly higher as it was parked. A quick internet search revealed active Volkswagen recall #23V604000 (28H7) issued 08-29-23. Volkswagen was contacted on 07-12-24 and at the current time are not recognizing this vehicle as part of the recalled group. I was given case #06334060 for this call. The vehicle is experiencing the EXACT symptoms as stated in the recall notice. The vehicle is in the same year/model as the vehicles in the active recall. I believe that the current recall has not correctly identified all affected vehicles. This has a high potential of resulting in a dangerous situation as the vehicle shuts itself down with no warning.
Electrical system, Jun 24, 2024
The contact owns a 2019 Volkswagen Jetta. The contact stated that while starting the vehicle, the message "Please Check Starter System" was displayed. Additionally, the engine overheated, and the instrument cluster gauges were inoperable. The contact stated that the failure had been recurring. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V604000 (Electrical System), which the contact related to the failure. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 43,776.
Other or unspecified, Jun 22, 2024
There is a yellow triangle caution light keep coming up and it stated that I should park safely and please service vehicle. I think its the shift level causing that warning ️ to appear.
Electrical system, Fuel/propulsion system, Jun 21, 2024
The first time stalling while I was driving the car was stalling in the middle of the road. The second time drove to work park the car when I went to start the car it wouldn't start.
Electrical system, Engine, Jun 18, 2024
Driving on a highway when all of a sudden my car completely shut off and would not turn back on, had to sit in 110 degree weather with my children. everything was completely dead and we could not open the trunk to get our jumper cables.
Other or unspecified, Jun 16, 2024
I keep getting a message on my dash saying ONLY EXIT VEHICLE IN “P” Position. Please Service Vehicle.
Electrical system, Jun 11, 2024
When weather is warm and interior heats up car will shut off by itself and a message saying "Ignition switch off, safely stop the vehicle," followed by "Starter system faulty, please service vehicle" appears. Vehicle must cool down before it runs normally.
Electrical system, Engine, Jun 7, 2024
VW Jetta should be included in the ignition switch recall. Problem started last year August on a trip out of state. After a day sitting in the hot parking lot on drive back car reported ignition switch failure and all electronics shut off and eventually the car shut off and wouldn't restart until the interior of the car cooled off. Once inside of car cooled down car was drivable again. Contacted dealer they stated they had not serviced another Jetta with this problem yet. They adivised to continue driving and see if problem occurs again. All winter (living in cold climate) it was no problem. In March as things warmed up problem occurred multiple times. Multiple occasions the car shut off in the middle of the road luckily no accidents occurred. Had car serviced at VW dealer, they were able to replicate problem and talked with VW field rep. who said to change the ignition switch. Since replacing the ignition switch my car has not had any issues anymore. I contacted VW Care and asked to add my car to the recall or reimburse my repair cost ($ 320) They refuse and insist that my car does not have the same problem as the recalled 2019/2020 models. I was fortunate that nobody hit me from behind when my car decided to shut off in the middle of a 55 mile an hour road. since the warning lights won't work when this problem occurs. This is a very serious problem and the remedy was to replace the ignition switch. I have the email conversation between the VW CARE rep as well as a copy of my repair bill. The last email I received from VW care states that my car is not part of the recall, that they can not add it to the recall and even though it presents with the exact same problem nothing can be done about it. Please let me know if you need any additional information Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical system, Jun 6, 2024
The contact owns a 2019 Volkswagen Jetta. The contact stated while driving approximately 25 MPH, the vehicle made an abnormal beeping sound. The message "Faulty Ignition Starter" was displayed, and the vehicle shut off. The contact was able to pull to the side of the road. The contact was able to restart the vehicle after several attempts and continued driving; however, the failure recurred while driving. The contact stated that the failure had recurred several times while driving. The vehicle was towed to the dealer, where it was diagnosed that the ignition switch had failed and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 23V604000 (Electrical System); however, the dealer and the manufacturer informed the contact that the vehicle could not be repaired under the recall because the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 83,000.
Electrical system, May 15, 2024
The incident occurred twice the first time the car stopped in the intersection and a notice came up with ignition failure; start vehicle engine: have vehicle serviced. All the electrical systems shut down except for the radio. No lights, monitor, turn signals, everything shut off except the engine kept running. I changed all the spark plugs but that did not solve the problem. When it gets really hot here in Vegas the cars ignition just fails. They have recalled 47,000 of these 2019 Jetta's for this problem but not mine. They want me to dish out money for something that is obviously their problem.
Fuel/propulsion system, Apr 26, 2024
Check engine light is on. When it’s checked it says a fuel emissions leak. Code is cleared and then turns back on a month later.
Fuel system, Gasoline, Apr 25, 2024
The contact owns a 2019 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the contact smelled a strong gasoline odor inside the vehicle. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Other or unspecified, Apr 23, 2024
I know there is a Shift Lever Micro Switch Recall for the Volkswagen Jetta up to the year 2018. My car is the 2019 model and I am getting the error message for this issue. Can the recall be expanded to include the 2019 model? For now, I am setting my parking brake to keep my car from possibly rolling when I park.
Steering, Apr 21, 2024
The steering lock has miraculously failed and several other individuals have made this complaint. VW advised this is a known issue but has not issued a recall to have this fixed. Instead, we are forced to pay thousands to fix their mistake when it came to manufacturing
Electrical system, Apr 19, 2024
The contact owns a 2019 Volkswagen Jetta. The contact stated while driving 35 – 45 MPH, the instrument cluster went blank, and the “Safety System Failure - Stop Vehicle” message was displayed. The contact stated that the A/C, radio, and hazard lights became inoperable. The contact pulled over and stopped the vehicle. After five minutes, the vehicle was restarted. The vehicle was taken to the local dealer, where it was diagnosed that the ignition switch had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V604000 (Electrical System). The manufacturer was informed about the failure. The failure mileage was approximately 72,413.
Suspension, Apr 18, 2024
Rear coil spring broke while driving about 50 mph in a straight line. A loud bang was heard in the rear of the car. This was confirmed by the dealer during an oil change. I see that this was a recall for other 2019 VW Jetta models.
Fuel/propulsion system, Apr 17, 2024
-It is not pumping gas correctly, it started out as while I pump gas it will stop frequently. I brought it to the mechanic and they replaced the evap system canister & now (while pumping) it stops even more frequently than before. Now I can only pump about 3/4 full & when I get to "full" it overflows. -I believe it is a safety concern because it is the fuel tank system. -It is available for inspection. -The problem hasn't been reproduced, it has been confirmed that 2019 VW Jetta GLI, 2019 VW Golf Sportwagen's, as well as some Audi's have been recalled for this problem. Has been confirmed that this is how it starts out. -No, there were not any indicators or symptoms prior to the problem beginning. It first started at the end of January of 2024.
Other or unspecified, Service brakes, Engine, Apr 16, 2024
The car is making a weird sound when I break. It sounds like liquid is moving around and another sound. The central caution off in my car and the airbags too
Power train, Electrical system, Other or unspecified, Apr 15, 2024
VEHICLE SHUTS DOWN WHILE DRIVING. ALL ELECTRICAL TURNS OFF, DASHBOARD GOES DARK CODE READS STARTER SYSTEM FAULTY, IGNITION SWITCHED OFF, PLEASE SERVICE VEHICLE
Electrical system, Apr 9, 2024
See attached document for complaint
Engine, Mar 18, 2024
Exhaust cam phaser cover bolt backed out. It hit the engine casing which caused the exhaust cam phaser to misfunction.disfunction. The car has not been checked by a dealer but is available for inspection.
Power train, Mar 18, 2024, crash
The contact owns a 2019 Volkswagen Jetta. The contact stated that while attempting to park the vehicle in a handicapped parking space, the vehicle failed to stop despite the contact's foot firmly depressed on the brake pedal. As the vehicle continued to move forward with the contact's foot depressed to the floorboard, the vehicle drove over the parking barrier, knocked over the handicapped post, and entered the sidewalk. The vehicle eventually decelerated and the contact managed to shift the vehicle into reverse(R) and regain control of the vehicle. The contact was uncertain if any warning lights appeared on the instrument panel during the failure. Despite the property damage and emotional distress suffered by both the contact and the passenger, no injuries were reported and no immediate medical attention was needed. A police report was not filed and the air bags did not deploy as a result of the failure. The incident was reported to the store manager. The contact was able to drive the vehicle back home without incident. The manufacturer nor the dealer had been notified of the failure. The vehicle had yet to be diagnosed or serviced. The failure mileage was approximately 66,000.
Air bags, Feb 29, 2024, crash
1. Was rear ended on [XXX]. The air bag in my vw jetta 2019 did not deploy. The car is currently at the Ritchey Automotive 5320 I-55 North in Jackson, MS... It is available for inspection upon request. 2. No. 3. No. The car was sent to the collision center for rear bumper repair and cosmetics. 4. No. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)