2021 Volkswagen Jetta
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 69 owner complaints filed for this model year. This is the 20th highest complaint count among 26 Jetta model years with reports.
Of the 2021 reports, 3 involved a crash. 1 person was injured and 2 people died.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraJul 20, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Campaign 22V514000 on NHTSA.gov
Air bags, air bag/restraint control moduleJun 30, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.
Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.
Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.
Campaign 21V492000 on NHTSA.gov
SeatsFeb 1, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.
The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.
Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.
Campaign 21V038000 on NHTSA.gov
Back over prevention, sensing system, cameraNov 18, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
Campaign 20V716000 on NHTSA.gov
Representative owner complaints: service brakes
26 reports, newest first. Show all
Service brakes, Oct 23, 2022
Brake pedal sunk to floor. No Brakes at all. Vehicle being brought to VW dealership10/24/ 2022.No warning /lamps, or indications of brake problem.