2025 Volkswagen Jetta
Problems, recalls and owner-reported issues
Forward collision avoidance is the leading concern among 29 owner complaints filed for this model year. This is the 26th highest complaint count among 26 Jetta model years with reports.
Of the 2025 reports, 4 involved a crash. 2 people were injured.
What owners report most often
Recalls and investigations
Electrical system, instrument cluster/panelMar 25, 2026
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Jetta and Taos vehicles. The instrument panel may fail to display warning lights or gauges. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
An instrument panel that does not display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will update the instrument panel software and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed May 22, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 90Z5. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 22, 2026.
Campaign 26V185000 on NHTSA.gov
Electrical system, wiringMar 11, 2026
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025-2026 Jetta vehicles. The transmission ground wire may not have been properly connected during assembly, causing an open electrical circuit.
An open circuit may draw a higher current and increase the risk of a fire.
Dealers will inspect and repair transmission ground wire as necessary, free of charge. Owner notification letters were mailed March 31, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97TC. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 13, 2026.
Campaign 26V138000 on NHTSA.gov
Representative owner complaints: other or unspecified
6 reports, newest first. Show all
Other or unspecified, Sep 25, 2026
Rental Vehicle Door Malfunction (Claim # [Insert Complaint/Claim Number]) Date: XXX To: Damage Recovery Unit / Customer Relations Enterprise Rent-A-Car Dear Sir/Madam, I am writing to formally report a serious safety defect and personal injury resulting from a rental vehicle provided by your [XXX] location, and to register a formal protest against returning this vehicle to service without a certified mechanical inspection. Rental & Vehicle Details •Rental Location: [XXX] •Pickup Date/Time: XXX at 11:15 AM •Vehicle: 2025 Volkswagen Jetta (Black) •License Plate: [XXX] •VIN: [XXX] •Vehicle Unit #: XXX •Starting Mileage / Fuel: 18,635 / 8.2 gal •Damage Recovery Unit Complaint #: [Insert Complaint Number Here] Incident Summary & Pre-Existing Vehicle History At the time of rental, an Enterprise representative mentioned that the vehicle had just been returned from a body shop. When I inquired about the reason, the representative stated that the previous renter had left it there. A second representative mentioned while dropping me when went to return car with help of a friend after release from ER, that doors on these models can feel heavy and that lightweight hinges can cause issues. While I was opening the driver’s side door after parking and getting out, it forcefully and unexpectedly slammed shut forcefully, crushing and severely injuring my right (dominant) hand and wrist. Comparative checks on similar vehicles confirm that standard driver-side doors do not operate or slam violently in this manner. Medical Impact & Ongoing Treatment injury occurred over 3 months ago and has caused severe, ongoing pain and mobility restriction. The impacts include: •Medical Care: Multiple emergency room visits, ongoing primary care, and orthopedic consultations. Treatment has required a hard cast, a removable brace, elastic bandaging, and prescribed physical therapy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Other or unspecified, Jul 30, 2026
2025 Jetta Sport completely loses acceleration on straightaways and during turns, creating an intersection collision hazard. Severe drivability and safety hazard. It drops power during turns, which exposes me to oncoming traffic. Also when I press the gas, the car does not want to go.
Other or unspecified, Apr 8, 2026
PROLONGED RECALL BELOW 4 CARS BEEN IN RECALL SINCE LATE FEBURARY. NEED FIX ASAP!!!! 3VW5X7BU4SM073489 3VW5X7BU3SM088081 3VW5X7BU4SM064677 3VW5X7BU1SM088872
Steering, Other or unspecified, Dec 23, 2025, crash
The steering wheel is the principal reason for this incident. Because when I'm driving on the highway almost to get an exit to the right going at the speed limit of 70 MPH the right tire passes through a high/low on the street, then my steering wheel locked lightly and started to pull to the right like for 2-3 seconds. Causing me hit the wall on the highway. Then straightened itself back, I'm just desacelerate the car and go down to see if the tire is the problem, but not really this is a risky fail on this car i feel insecure to drive it again and take the highway. I feel under risk cause its a highway with a lot of traffic of cargo trucks going more than 75 MPH Im available any day for inspection when needed. This isn't the first time the car do this , but in this case now caused an incident. Before I did the first maintenance on the car for the 10k miles. I took it to the dealer cause since new the car present this issue and they never found nothing wrong on the car supposedly. The specialist technician of the dealer drives with me like 20/30 minutes to verify the issue but the car just do it when it want not always, its like a glitch on the system. It activates some times with the high/lows on the street or speed bumps or on the train rails. The car never present any warning on the dashboard or emergency lights just happen for 2-3 seconds and then goes back to drive normal. Not the first time ,it does since new i got the car since 0 miles and since the 1st week I noticed this but now the fail is worst cause never has do it to me at highway like this time does it just when passes thru speed bumps at low speed.
Other or unspecified, Jul 8, 2025
Drove for 1.5 hours in 70 degree weather at 55-70 mph average highway driving. There was no impact, crash, or other form of collisions. No bolts, rocks, or debris were visualized coming from the car in front of me >300 ft. The sunroof spontaneously exploded with a very loud noise then showering of glass. Passenger was cut from falling glass. Glass shards/dust/chunks were present in all seats. No warning lights, messages, or symptoms before failure. Sunroof in working mechanical condition in drive prior to event. No known external cause of failure, likely intrinsic to glass. Car not inspected by police or insurance. VW dealership refusing to inspect window.
Other or unspecified, Apr 3, 2025
Climate controls are NOT voice activated. Driver has to take eyes off of road for long duration to change/modify interior heat/cooling functions. There are no knobs only stupid touch screen junk. Vehicles must be recalled to install user safe functionality to these climate control functions. Stop the stupid touch screen stupidity.