2009 Volkswagen Tiguan
Problems, recalls and owner-reported issues
Engine is the leading concern among 167 owner complaints filed for this model year. This is the 4th highest complaint count among 17 Tiguan model years with reports.
Of the 2009 reports, 4 involved a crash and 6 involved a fire. 3 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasolineJul 21, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.
A vehicle stall increases the risk of a crash.
Volkswagen will notify owners, and dealers will update the vehicle's software to increase the fuel pump pressure, free of charge. The recall is expected to begin August 19, 2014. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24AV/2W.
Campaign 14V441000 on NHTSA.gov
Electrical system, wiring, fuses and circuit breakersNov 22, 2013
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2011 Tiguan vehicles manufactured July 2007 through June 2011. Due to a problem with the fuse for the exterior lights, the holder for the fuse that controls the vehicle's exterior lights circuit may melt.
If the holder melts, there may be a partial loss of exterior lighting. Reduced vehicle illumination diminishes the vehicle's visibility, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will replace the fuse, free of charge. Owners may contact Volkswagen at 1-800-893-5298. Volkswagen's recall number is 97Z9/2V.
Campaign 13V569000 on NHTSA.gov
Engine and engine coolingMay 28, 2008
VOLKSWAGEN IS RECALLING 4,079 MY 2008 PASSAT AND 2,500 MY 2009 TIGUAN PASSENGER VEHICLES EQUIPPED WITH 2.0T FSI ULEV II ENGINES. THESE VEHICLES HAVE AN ENGINE CONTROL MODULE (ECM) CONTAINING SOFTWARE THAT MAY NOT PROPERLY CONTROL ENGINE IDLE WITH THE AIR CONDITIONING TURNED ON. IN RARE CASES, THE ECM MAY UNEXPECTEDLY INCREASE ENGINE RPM.
AN ENGINE SURGE CAUSED BY AN UNEXPECTED INCREASE IN ENGINE RPM MAY SURPRISE THE VEHICLE OPERATOR AND CAN RESULT IN A CRASH WITHOUT WARNING.
DEALERS WILL INSPECT AND UPDATE THE ECM SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON MAY 30, 2008. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-893-5298.
Campaign 08V235000 on NHTSA.gov
Representative owner complaints: engine
88 reports, newest first. Show all
Engine, May 18, 2016
TIMING CHAIN ISSUE: ON NOV 18 2015 MY WIFE WAS DRIVING FROM WORK WHEN SUDDENLY THE CAR SUDDENLY STALLED. CAR WAS TOWED TO VW DEALERSHIP IN IRVING TX,WHERE THEY DID DIAGNOSTICS AND CONCLUDED THAT THE TIMING CHAIN SLIPPED OUT AND BROKE THE CYLINDER HEAD. THE TOTAL COST WAS FIXING THAT WAS AROUND 5000$. THE DEALERSHIP TOLD ME THAT THEY WERE NO RECALL ON THE TIMING CHAIN ISSUE AND I SHOULD CALL VW OF AMERICA, WHICH I DID. I ASKED THEM WHY THE DEALERSHIP WHENEVER I TAKE THE CAR FOR SERVICE DIDNT NOT REQUEST I CHANGE THE TIMING CHAIN. ACCORDING TO THEM TIMING CHAIN IS NOT PART OF THE ROUTINE SERVICE BECAUSE ITS SUPPOSED TO LAST THE LIFE OF THE CAR. THE VW REPRESENTATIVE TOLD ME I SHOULD GO AHEAD AND FIX THE CAR AND WHENEVER THEY HAVE A RECALL ON THE ISSUE THEY WILL REFUND ME THE FIXING COST. NOW I AM STUCK WITH VEHICLE IN MY DRIVEWAY BECAUSE I CANNOT AFFORD TO FIX THE VEHICLE. AND VW WILL NOT COVER THE COSTS EVEN THOUGH THEY ARE SELLING A VEHICLE WHICH THEY STATE THE TIMING CHAIN DOESNT NEED TO BE CHANGED.
Engine, Mar 18, 2016
THE WATER PUMP FAILED AT 106,246 MILES, IT WAS REPLACED. THE PUMP FAILED AGAIN AT 109,802 MILES, IT WAS REPLACED. THE PUMP FAILED AGAIN AT 135,473 MILES. ON ALL THREE OCCASIONS, THE PUMP FAILED ON START UP, THE CAR WAS NOT IN MOTION.
Engine, Dec 29, 2015
TIMING CHAIN TENSIONER FAILURE: MY TIGUAN HAD BEEN RUNNING PERFECTLY AND WAS A GREAT CAR SINCE PURCHASING IT 7 MONTHS PRIOR TO THIS INCIDENT. I DROVE IT 250 MILES AND AT THE END OF THE TRIP AS I WAS PULLING INTO MY DESTINATION, I NOTICED BACK-AND-FORTH ROCKING AND THE ENGINE SOUNDING A BIT CLUNKY. I PLANNED TO TAKE IT BACK TO THE DEALER I PURCHASED IT FROM TO GET CHECKED OUT AND WASN'T GOING TO DRIVE IT IF I NOTICED THE BACK-AND-FORTH ROCKING AGAIN, BUT I DIDN'T. APPROXIMATELY 100 MILES BEFORE MAKING IT BACK HOME, I PULLED INTO A GAS STATION FOR A REST STOP. I CAME BACK OUT TO MY CAR TURNED THE KEY, AND NOTHING HAPPENED. THE BATTERY WAS AT FULL CHARGE, BUT THE ENGINE HAD THE STARTER WANTED TO FIRE UP THE ENGINE, BUT THERE WAS NOTHING. I HAD THE CAR TOWED TO MY LOCAL VW DEALER AND WAS EXTREMELY SURPRISED UPON RECEIVING NEWS THAT MY ENGINE AND TURBO WERE BLOWN AND BOTH NEEDED TO BE REPLACED. AFTER NOTIFYING THE USED CAR LOT I PURCHASED THE CAR FROM, I WAS MADE AWARE OF MY VEHICLE BEING ONE MONTH BEYOND THE 6-MONTH WARRANTY. I CALLED VW WHO SAID THEY COULDN'T DO ANYTHING TO HELP SINCE MY VEHICLE WAS WELL OVER THE WARRANTY MILEAGE. I HAVE SINCE PERSUADED THE DEALERSHIP I PURCHASED FROM TO COVER THE INSTALLATION OF A REPLACEMENT ENGINE, BUT PURCHASING THE NEW ENGINE AND TURBO(UPWARDS OF $9K FOR OEM) HAS FALLEN ON ME.
Power train, Engine, Nov 18, 2015
ON OCT. 24, 2015 WHEN I TRIED TO START MY CAR, IT SHOOK, IDLED ROUGHLY AND STALLED. I TRIED AGAIN AND IT WOULDN'T START. I HAD THE CAR TOWED TO MY VOLKSWAGEN DEALER. THEY CHECKED IT AND TOLD ME THE TIMING CHAIR HAD BROKEN CAUSING CATASTROPHIC DAMAGE TO THE ENGINE. THE ESTIMATE FOR REPAIRS WAS $4952.29. AND IF THE ENGINE HAD TO BE REPLACED, IT WOULD BE $6500. VOLKSWAGEN OF AMERICA GROUP WOULD PAY NOTHING TOWARD THE REPAIR CLAIMING IT WAS OUT OF WARRANTY. (THE POWER TRAIN WARRANTY WAS 5 YEARS/60,000 MILES.) THE CAR HAD 49,000 MILES, BUT WAS OVER THE 5 YEAR TIME PERIOD. BUT A TIMING CHAIN SHOULD BE GOOD FOR THE LIFE OF THE CAR; UNLESS THERE IS A DEFECTIVE PART. YOU HAVE A TSB (TB-15-12-01 -NHTSA ID NUMBER: 10045560) ON THE "TENSIONER" WHICH CAUSES THE CHAIN TO BECOME LOOSE, SKIP AND BREAK. MOREOVER, THERE ARE NUMEROUS COMPLAINTS ON YOUR SITE ABOUT THIS EXACT ISSUE. VOLKSWAGEN FAILED TO NOTIFY CUSTOMERS OF THIS DEFECT AND THERE WAS NO RECALL. THIS IS A TICKING TIME BOMB THAT CAN RESULT IN A SERIOUS ACCIDENT. THE DAY BEFORE THIS HAPPENED, I WAS TRAVELLING ON THE FLORIDA TURNPIKE FOR 8 HOURS AT THE POSTED SPEED OF 70 MPH. IF THE CHAIN HAD BROKEN DURING THAT TIME, IT COULD HAVE RESULTED IN A FATAL ACCIDENT INVOLVING ME AND/OR OTHERS. WHY HASN'T THERE BEEN A RECALL? WHY SHOULD VOLKSWAGEN BE ALLOWED TO PUT MY LIFE AND THE LIVES OF OTHERS AT RISK? WHY SHOULD I HAVE TO PAY FOR VOLKSWAGEN'S NEGLIGENCE WHEN THEY WERE AWARE OF THIS ISSUE FOR ALMOST 3 YEARS? THIS DEFECT HAS THE POTENTIAL TO KILL. DOES SOMEONE HAVE TO DIE BEFORE YOU WILL TAKE ACTION TO REQUIRE VOLKSWAGEN TO FIX THIS PROBLEM?
Engine, Oct 16, 2015
ON A CROSS COUNTRY ROAD TRIP, MY 2009 VW TIGUAN WAS RUNNING PERFECTLY. STOPPED AT A REST STOP, AND WHEN TRIED TO RESTART CAR, IT RATTLED SEVERELY AND THE ENGINE LIGHT WENT ON. VEHICLE WAS TOWED TO VW SERVICE, AND I WAS TOLD I NEEDED AN ENGINE REPLACEMENT, DUE TO A FAILED TIMING CHAIN TENSIONER. IT COST ME $5800, ALONG WITH 5 DAYS OF LODGING WHILE WAITING FOR REPAIR. THE VW DEALER SUPPORTED THE FACT THAT I SHOULD GET REIMBURSED BY VW. MY VEHICLE HAD A PERFECT MAINTENANCE RECORD. THERE IS NOTHING IN THE MANUAL PERTAINING TO MAINTENANCE REQUIREMENT FOR TIMING CHAIN/TENSIONER. ALL IT TAKES IS A QUICK SEARCH ON THE INTERNET TO SEE THE UNBELIEVABLE AMOUNT OF CASES AND COMPLAINTS, EVEN TO VEHICLES WITH AS LOW AS 10,000 MILES. THERE IS APPARENTLY A NEW TENSIONER SERVICE KIT AVAILABLE TO AVOID THE CATASTROPHIC DAMAGE, BUT VW HAS NOT NOTIFIED CUSTOMERS. THIS IS ABSOLUTELY A SAFETY ISSUE. MY WIFE OR I COULD HAVE BEEN TRAVELING IN A REMOTE AREA WITH NO CELL RECEPTION, WHICH IS OFTEN THE CASE. IT IS ALSO UNACCEPTABLE TO PUT THE FINANCIAL BURDEN ON CUSTOMERS WHEN IT COULD BE AVOIDED. THIS NEEDS TO BE A RECALL. THIS IS A CANADIAN VEHICLE, BUT THE BREAKDOWN OCCURRED IN NY STATE. THIS SHOULD BE A NORTH AMERICAN RECALL.
Engine, Oct 15, 2015
VEHICLE STARED TO RUN RUFF AND STALL CAUSING A DRIVING HAZARD. VW DEALER REPAIR FACILITATE CLAMMED THAT IT WAS FRONT CRANK SEAL P/N 06L-103-085-B COST OF PART $11.30. AFTER REPLACING THE SEAL THE DEALER THEN CLAIMED THAT THE PVC VALVE WAS BAD ALSO P/N 06H-103-495-AC $201.30. IT IS KNOWN THAT WHEN THIS PART FAILS THAT IT WILL CAUSE THE SEAL TO FAIL AS WELL. TOTAL COST OF REPAIR WAS $774.07. THIS VEHICLE HAD 66,973 MILES. THIS IS A MAJOR FAILURE OF THE VEHICLE AND CAUSE A DANGEROUS CONDITION. THE TYPE OF FAILURE SHOULD NOT OCCUR ON AN ENGINE WITH SUCH LOW MILEAGE.
Engine, Jul 22, 2015
WAS TRAVELING JUST OFF I270 OUTSIDE OF COLUMBUS OH ON FRIDAY 7/17/2015 WHEN THE REAL MAIN ENGINE SEAL FAILED CAUSING A DUMP OF THE ENGINE OIL AND A WARNING TO IMMEDIATELY STOP THE ENGINE DUE TO LACK OF OIL PRESSURE. THERE WAS NO PRIOR WARNING AT ALL. IF HAD BEEN ON THE INTERSTATE COULD HAVE PUT US AT RISK DUE TO THE ABRUPT FAILURE. HAVE BEEN RESEARCHING THIS PROBLEM AND HAVE FOUND MANY OTHER OWNERS OF THIS VEHICLE AND ENGINE (2.0 TSI 2009 ON) IN OTHER VW'S THAT THIS IS A COMMON PROBLEM IN THE RANGE OF 80 TO 100K MILES. FINALLY HAD TO HAVE THE CAR FLATBEDDED TO A LOCAL DEALER WHERE THE ENGINE WAS DECLARED UNREPAIRABLE AND HAD TO BE REPLACED OUT OF WARRANTY AT A COST OF OVER $7,000.
Engine, Fuel/propulsion system, Jun 16, 2015
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. UPON TURNING THE KEY IN THE IGNITION TO START THE VEHICLE, IT SHOOK VIOLENTLY. THE VEHICLE WAS TURNED OFF, BUT FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 08V235000 (ENGINE AND ENGINE COOLING) AND 14V441000 (FUEL SYSTEM, GASOLINE). THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Power train, Engine, Apr 15, 2015
NOTICED OIL LEAK ON OTHERWISE SPOTLESS DRIVEWAY A FEW DAYS AFTER 100K SERVICE AT VW DEALERSHIP. RETURNED TO DEALER WHERE REAR MAIN SEAL WAS IDENTIFIED AS THE SOURCE. ESTIMATE WAS $1400 TOTAL COST TO REPAIR ALONG WITH OIL HOSES TO TURBO. DISCUSSED DETAILS AND FREQUENCY OF RMS REPAIR WITH TECH, SINCE TRANSMISSION HAS TO BE REMOVED. ALSO RESEARCHED VW FORUM THREADS ON RMS FAILURE TO FIND THAT 2008+ MODEL VWS ARE MOST AFFECTED, 2009 TIGUANS IN PARTICULAR. OF THE 13 COMPLAINTS ON THE NHTSA SITE REGARDING FAILED REAR MAIN SEALS ON VWS, MORE THAN HALF (7 OF 13 = 54%) ARE FROM OWNERS OF 2009 TIGUANS. (3 OF 13 COMPLAINTS WERE FOR 2009 PASSATS, WITH 1 EACH FOR A 2009 CC, A 2011 TIGUAN, AND A 2012 JETTA.). EVEN WITH THIS SMALL SAMPLING, HAVING 54% OF THE RMS FAILURES AFFECTING THE SAME MODEL (TIGUAN) OF THE SAME MODEL YEAR (2009) IS MORE THAN A COINCIDENCE. IT SHOWS A TREND. VOLKSWAGEN OF AMERICA ACKNOWLEDGES NO SUCH TREND, AND VW CUSTOMER CARE REFUSES ANY RESPONSIBILITY BEYOND WARRANTY. *TR
Engine, Apr 2, 2015
THE MAIN REAR SEAL OF THE ENGINE FAILED. ENGINE GUSHING OIL AND LOSS OF ENGINE POWER. THE ENGINE SEAL SHOULD LAST THE LIFE OF THE VEHICLE. *TR
Engine, Apr 1, 2015
I HAVE HAD OVER THE COURSE OF 3 YEARS ONE OF THE 4 ENGINE COILS GO OUT ON MY CAR RIGHT AFTER THE VEHICLE STARTED. MY CAR HAD 41K MILES WHEN THE FIRST WENT OUT AND NOW THE THIRD IS AT 53K. THE MECHANICS AT VW KNOW IT IS A PROBLEM AND THEY EXPECT IT. THERE IS EVEN A NEW PART WITH A NEW PART NUMBER WHICH INDICATED VW KNOWS OF THE ISSUE AND THEY REDESIGNED THE PART. ITS INSANE TO ME THERE IS NOT A RECALL ON THIS PART. *TR
Engine, Mar 27, 2015
TL*THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. THE CONTACT STATED THE VEHICLE FAILED TO START AFTER REPEATED ATTEMPTS. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Engine, Mar 25, 2015
COOLANT PUMP WENT OUT JAN 25 2015. I HAD PURCHASED CAR USED FROM A NON VW DEALER BUT TOOK TO IT TO A VW DEALER TO REPAIR. THEY REPLACED FOR $750.00. I RESEARCHED FURTHER ON CARFAX AND FOUND THE PUMP HAD BEEN REPLACED ALREADY BY ANOTHER VW DEALERSHIP WITHIN THE PREVIOUS 12 MONTHS. I CONTACTED VW AND HAD TO FIGHT WITH THEM TO COVER MY REPAIR WHEN IT SHOULD HAVE BEEN PART OF THE WARRANTY WITH PREVIOUS REPAIR. THEY DID REFUND MY MONEY. IT IS NOW 2 MONTHS LATER, 3/25/2015 AND I AM AGAIN EXPERIENCING A COOLANT LEAK. *TR
Engine, Fuel/propulsion system, Jan 16, 2015
THE COIL, THE FUEL PUMP AND THE REAR SEAL ARE DEFECTIVE. THEY ARE COVERED FOR REPAIR UNDER AN EXTENDED WARRANTY. THE ISSUE IS THAT THIS IS THE 3RD ENGINE FAILURE THIS YEAR, ANOTHER IN THE PAST. IF YOU GOOGLE 2009 TIGUAN REAR SEAL, YOU WILL FIND MANY MANY VW OWNERS EXPERIENCING THIS SAME ISSUE AT THIS EARLY AND EARLY MILEAGE ON THIS VEHICLE. THERE IS AN APPARENT MANUFACTURERS DEFECT THAT IS BEING OVERLOOKED. *TR
Engine, Nov 12, 2014
I BROUGHT MY TIGUAN IN DUE TO AN ENGINE LEAK AND TO HAVE AN ENGINE DIAGNOSTIC. THEY INDICATED THE MAIN REAR MAIN SEAL WAS LEAKING. 700 PLUS DOLLARS. REPAIRED THE SEAL THE LEAK STOPPED BUT THE LOW ENGINE PRESSURE LIGHT WOULD NOT GO OFF. THE THEN INDICATED THAT THE TENSIONER ARM WAS BAD AND THAT NEEDED TO BE REPLACED. I RECEIVED A CALL THE NEXT DAY THAT THE TENSIONER WAS BAD BUT THE TENSIONER CHAIN HAD WALKED OFF THE ROCKER ARM AND THAT THE ENGINE NEEDS TO BE REPLACED. I CALLED MULTIPLE TIMES TO VOLKSWAGEN CUSTOMER CARE MULTIPLE TIMES AND THEY RESPONDED THAT THEY CANT HELP WITH ANYTHING. I HAVE RESEARCHED THE TENSIONER ARM THROUGH GOOGLE AND FOUND PAGES AND PAGES OF BLOGS WITH PEOPLE THAT HAVE EXPERIENCED THE SAME ISSUE WITH THE TENSIONER ARM FAILING RESULTING IN ENGINE FAILURE. *TR
Engine and engine cooling, Nov 5, 2014, fire
I WAS DRIVING ON ROLLING ROAD (NORTH) TOWARD OLD KEEN MILL ROAD IN SPRINGFIELD, VIRGINIA AROUND 4:05 PM ON NOVEMBER 4, 2014 (TUESDAY). I SAW THE SMOKE COMING OUT NEAR THE HOOD IN THE FRONT WHILE WAITING FOR TRAFFIC LIGHT, SO I PULLED OVER TO THE PARKING LOT NEAR A GAS STATION. I SAW PEOPLE WAVED TO ME, AND YELLED AT ME TO STOP, I GOT OFF MY CAR AND THEY TOLD ME MY CAR WAS ON FIRE AT THE BOTTOM, WE BEND DOWN AND LOOKED THE BOTTOM OF THE VEHICLE, AND SAW THE FIRE BURNING ON THE MATERIAL HANGING DOWN. FORTUNATELY, A DRIVER RAN OVER CARRYING A FIRE EXTINGUISHER FROM HIS CAR, AND A PERSON FROM THE GAS STATION ALSO BROUGHT ANOTHER FIRE EXTINGUISHER, THEY SPREAD THE FIRE EXTINGUISHER TO PUT OUT THE FIRE. I COULD NOT WAIT FOR THE TOW TRUCK, SO I CAREFULLY DROVE THE CAR TO THE VW DEALERSHIP IN FAIRFAX, VIRGINIA. THE MECHANIC LIFTED UP THE CAR AND TOOK DOWN THE BURNED LOWER ENGINE COVER, AND FIGURED THAT IT WAS BECAUSE MANY DRIED LEAVES STUCK NEAR THE ENGINE AND THE HIGH HEAT NEAR THE ENGINE CAUSING THE LEAVES TO FIRE UP AND BURN THE LOWER ENGINE COVER. I'VE SAVED THIS LOWER ENGINE COVER IN MY TRUNK, AND HAVE REPORTED THIS SAFETY INCIDENT TO THE VW CUSTOMER SERVICE. THE CASE WAS DOCUMENTED AND A CASE # [XXX] WAS ASSIGNED. I REPORT THIS INCIDENT TO NHTSA FOR THE SAFETY CONCERN BECAUSE THIS NON-FIRE-RESISTANT MATERIAL CAN CAUSE THE LIFE OF THE DRIVERS AND PASSENGERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Aug 16, 2014
AT SLOWER SPEEDS, IDLE, COMING TO A STOP AND ACCELERATING THE ENGINE SPUTTERS CAUSING A HAZARDOUS SITUATION. THIS IS A RESULT OF THE FAILURE OF THE TIMING CHAIN TENSIONER. VW HAS CREATED IMPROVED REPLACEMENT PARTS BUT HAS NOT INFORMED ANY CUSTOMERS. ALSO THE VW TIGUAN OWNERS MANUAL CLAIMS THAT THE TENSIONER IS LIFETIME AND NEED NO MAINTENANCE. EVENTUALLY THE SPROCKET WHEELS BECOME SO WORN THAT THE CHAIN JUMPS AND DESTROYS THE PISTONS/HEADER/ENGINE. FAILURE USUALLY HAPPENS ABOVE THE 60,000 MILE POWERTRAIN LIMITED WARRANTY. VW AMERICA IS AWARE OF THE ISSUE BUT CLAIMS "LIKE ANY COMPONENT ON ANY VEHICLE, IT'S STILL POSSIBLE FOR IT TO FAIL". THEY KNOW THIS IS A SERIOUS HAZARD, THEY HAVE A FIX AND THEY DO NOT INFORM CUSTOMERS. *TR
Electrical system, Vehicle speed control, Engine, Jul 30, 2014
THE EPC LIGHT CAME ON MANY TIMES BETWEEN 2011 AND 2014 AND THE ELECTRONIC THROTTLE KICKED OUT OF CRUISE CONTROL. MILLER VW CHECKED THE CAR JULY 2011, DID NOT HAVE A SOLUTION AND CLEARED THE CODES. I ASKED OUR LOCAL MECHANIC ABOUT IT IN JULY 2013 WHO IDENTIFIED THAT THERE WAS A TSB FOR THE THROTTLE BODY WIRING HARNESS. WE CONTINUED TO OBSERVE THE INTERMITTENT EPC FAULT RESPONSE BUT EXPERIENCED NO PROBLEMS. THE FIRST MAJOR INCIDENT OCCURRED 28 JUNE 2014 ENTERING I-89 NORTH WHEN ENTERING TRAFFIC THE EPC AND ENGINE FAULT LIGHTS CAME ON AND THE ENGINE LOST ALL POWER JUST AS WE ENTERED THE TRAVEL LANE. THE CAR WENT INTO LIMP MODE AND WOULD GO NO FASTER THAN 35 MPH I SWITCHED OFF THE ENGINE WHILE TRAVELING WHICH RESET THE THROTTLE FAULT ALLOWING US TO CONTINUE TRAVELING. THIS IS A SHORT RAMP AND THERE IS NO SHOULDER AT THE END OF THE RAMP. I MADE AN APPOINTMENT FOR THE CAR AT WALKER VW TO REPAIR THE CAR ON 2 JULY. THE SERVICE DEPARTMENT WAS UNABLE TO MAKE THE REPAIRS THAT DAY AS THEY DID NOT HAVE ALL OF THE REQUIRED PARTS ON HAND. ON 22 JULY MY WIFE WAS PREPARING TO ENTER I-91 FROM ROUTE 5 SOUTH VIA A LEFT TURN ON RAMP WHEN THE EPC AND ENGINE FAULT LIGHTS CAME ON AND THE ENGINE WENT INTO LIMP MODE JUST AS SHE WAS PREPARING TO TURN INTO THE ON RAMP. A TRACTOR TRAILER WAS RAPIDLY OVERTAKING HER IN THAT LANE IN A DRIVING RAIN AND THE CAR WOULD NOT EXCEED 20 MPH. SHE TURNED ON THE FLASHERS AND THE OVERTAKING TRUCKER VEERED INTO THE RIGHT LANE AVOIDING COLLISION. I THEN MADE AN APPOINTMENT WITH OUR LOCAL CAR REPAIR SHOP AND TRUSTED MECHANIC AT KINGDOM IMPORTS. THEY ORDERED THE PARTS AND INSTALLED THE REPLACEMENT WIRING IAW THE TSB ON 29 JULY 2014. EVEN AFTER ORDERING TWO COMPLETE SETS OF PARTS VW DID NOT INCLUDE THE SHRINK TAPE REQUIRED TO STABILIZE THE WIRING. VW HAS CHOSEN THE WORST SOLUTION AND SHOULD ISSUE A RECALL AND INSTALL A PURPOSE BUILT WIRING HARNESS. *TR
Electrical system, Visibility, Other or unspecified, Engine, Fuel/propulsion system, Jul 8, 2014
I DRIVE A 2009 VW TIGUAN 2.0 AUTOMATIC FRONT WHEEL DRIVE ABOUT 63000 MILES SITUATION #1: $782.67 INTAKE MANIFOLD (COVERED UNDER VW WARRANTY EXTENSION) DE CARB FUEL PRESSURE SENSOR PVC VALVE PRESSENS SEPARATOR SITUATION #2: $903.20 REAR MAIN SEAL FILTER OIL CHANGE AFTER CAR RETURNED: ISSUES WITH POWER WINDOWS, CD PLAYER, AND SUN ROOF DURING INSPECTION FOR ABOVE AT SHOP- CAR OVER HEATED WHILE ON A TEST DRIVE ISSUE # 3: ABOUT $1000- HAVEN'T YET GIVEN GO AHEAD CD PLAYER MAY BE FROM 'PLAYING BURNED CDS... SEE BEST BUY TO FIX.... SUNROOF- MAY BE TRACKING ISSUE- SEE AFTER MARKET SUNROOF PERSON TO FIX... WATER PUMP ARE ANY OF THESE CAUSING THE OTHERS? CAN I HOLD THE MECHANICS RESPONSIBLE FOR ANY OF THIS? IS THIS NORMAL FOR A CAR THIS AGE/ MILEAGE?? HELP!!!! *JS
Engine, Jul 7, 2014
THE CAM TIMING TENSIONER FAILED WHEN TRIED TO START THE ENGINE. CHECK THE PROBLEM ONLINE AND FIND OUT A COUPLE OF SAME ISSUE IN VOLKSWAGEN VEHICLES. THE CAR IS OVER 5-YEAR WARRANTY BUT STILL IN 60K MILES WARRANTY. VOLKSWAGEN OF THE UNITED STATES DOESN'T WANT TO GIVE ANY FINANCIAL ASSISTANCE. JUST AFTER 5 YEARS OF NEW CAR WARRANTY THE CAR GOT THIS CRITICAL ISSUE IN ENGINE, I THINK THIS WOULD BE AN ESSENTIAL DESIGN DEFECT FROM VW. *JS
Power train, Engine, May 22, 2014
MY 2009 VOLKSWAGEN TIGUAN SUFFERED A TIMING CHAIN MALFUNCTION APPROXIMATELY 40,000 MILES BELOW ITS MANUFACTURER RECOMMENDED REPLACEMENT DATE. THIS INCIDENT RESULTED IN CATASTROPHIC MECHANICAL FAILURE (BENT VALVES). *TR
Engine, Apr 10, 2014
FOR A WEEK, THERE WAS A RATTLING SOUND WHEN I STARTED MY CAR THAT USUALLY STOPPED AFTER A FEW SECONDS OF RUNNING. ON 04/05/14, I HEARD THE RATTLING SOUND THE ENTIRE TIME WHEN DRIVING. WHEN I STOPPED, MY VEHICLE CUTOFF AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO REPAIR SHOP WHERE THE MECHANIC TOLD ME THERE WAS NO COMPRESSION IN THE ENGINE. HE LATER EXPLAINED THE TIMING CHAIN TENSIONER BROKE WHICH CAUSED VALVES IN THE ENGINE TO BEND. RESEARCHING THE INTERNET, I NOTICED THE SAME EXACT DIAGNOSIS WAS GIVEN TO SEVERAL OTHER CONSUMERS OF THE SAME YEAR, MAKE AND MODEL. SOME OF WHOM HAD THE MISFORTUNE OF HAVING THEIR VEHICLES CUTOFF ON THE HIGHWAY. *TR
Engine, Apr 4, 2014
ENGINE WAS LEAKING OIL ONTO GROUND IN SEVERAL LOCATIONS NEAR THE FRONT OF THE VEHICLE. NO CHECK ENGINE LIGHT OR ANY OTHER WARNING SYSTEM INDICATED A PROBLEM. TOOK VEHICLE IN FOR SERVICE AND FOUND THE REAR MAIN SEAL WAS THE CAUSE FOR THE LEAK. REAR MAIN SEAL WAS REPLACED AND TEST DRIVE INDICATED THAT THIS WAS THE PRIMARY LEAK SOURCE. SUBSEQUENTLY, TWO OTHER MINOR LEAKS WERE FOUND AND REPAIRED TO THE OIL RETURN LINE O-RING AND THE ENGINE VACUUM PUMP GASKET RESPECTIVELY. *TR
Engine, Mar 27, 2014
REAR MAIN SEAL FAILED DUE TO MANUFACTURER DEFECT CAUSING OIL TO LEAK ON TO HOT ENGINE. EVERY 2.0 TSI ENGINE IN TIGUAN, CC, GTI, JETTA AND EOS EXPERIENCES THE SAME FAILURE AT AROUND THE SAME MILEAGE. THE REAR MAIN SEAL IS NOT A WEARING PART AND SHOULD LAST FOR THE LIFE OF A VEHICLE IF WELL DESIGNED. THIS FORUM THREAD SHOWS MANY OWNERS WITH THE SAME ISSUE AT AROUND THE SAME MILEAGE. HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?6907215-REAR-MAIN-SEAL-FAILURE-AT-80K-MILES-DUE-TO-PCV-DEFECT-ON-2-0-TSI&P=85203838#POST85203838 THE COST OF THE REPAIR WAS $1,500 AND VWOA REFUSES TO ADMIT IT IS A DESIGN DEFECT OR HELP PAY FOR THE REPAIR. *TR
Engine, Mar 3, 2014
PCV VALVE IS DEFECTIVE AND TEARS ON 100 PERCENT OF ALL TIGUANS. THIS OVER PRESSURIZES THE CRANKCASE CAUSING A LOUD NOISE AS PRESSURIZED AIR PASSES OVER THE FRONT AND REAR MAIN SEAL DAMAGING THE SEALS. EXSESSIVE OIL LEAKS FROM THE REAR MAIN SEAL ONTO THE CATALYTIC CONVERTER CAUSING IN MANY CASES, A FIRE. *TR