2009 Volkswagen Tiguan
Problems, recalls and owner-reported issues
Engine is the leading concern among 167 owner complaints filed for this model year. This is the 4th highest complaint count among 17 Tiguan model years with reports.
Of the 2009 reports, 4 involved a crash and 6 involved a fire. 3 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasolineJul 21, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.
A vehicle stall increases the risk of a crash.
Volkswagen will notify owners, and dealers will update the vehicle's software to increase the fuel pump pressure, free of charge. The recall is expected to begin August 19, 2014. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24AV/2W.
Campaign 14V441000 on NHTSA.gov
Electrical system, wiring, fuses and circuit breakersNov 22, 2013
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2011 Tiguan vehicles manufactured July 2007 through June 2011. Due to a problem with the fuse for the exterior lights, the holder for the fuse that controls the vehicle's exterior lights circuit may melt.
If the holder melts, there may be a partial loss of exterior lighting. Reduced vehicle illumination diminishes the vehicle's visibility, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will replace the fuse, free of charge. Owners may contact Volkswagen at 1-800-893-5298. Volkswagen's recall number is 97Z9/2V.
Campaign 13V569000 on NHTSA.gov
Engine and engine coolingMay 28, 2008
VOLKSWAGEN IS RECALLING 4,079 MY 2008 PASSAT AND 2,500 MY 2009 TIGUAN PASSENGER VEHICLES EQUIPPED WITH 2.0T FSI ULEV II ENGINES. THESE VEHICLES HAVE AN ENGINE CONTROL MODULE (ECM) CONTAINING SOFTWARE THAT MAY NOT PROPERLY CONTROL ENGINE IDLE WITH THE AIR CONDITIONING TURNED ON. IN RARE CASES, THE ECM MAY UNEXPECTEDLY INCREASE ENGINE RPM.
AN ENGINE SURGE CAUSED BY AN UNEXPECTED INCREASE IN ENGINE RPM MAY SURPRISE THE VEHICLE OPERATOR AND CAN RESULT IN A CRASH WITHOUT WARNING.
DEALERS WILL INSPECT AND UPDATE THE ECM SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON MAY 30, 2008. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-893-5298.
Campaign 08V235000 on NHTSA.gov
Representative owner complaints
167 reports, newest first.
Engine, Fuel/propulsion system, Jan 28, 2019
I NOTICED A HUGE OIL PUDDLE WHERE MY CAR WAS PARKED. I DROVE STRAIGHT TO THE VW SERVICE DEPT IN MY AREA...THE CAR HAS LESS THAN 75K MILES & WAS LAST SERVICED BY A VW DEALERSHIP DUE TO FUEL PUMP RECALL. UPON MY DISCOVERY OF THE MASSIVE OIL LEAK, I NOW KNOW WAS SPAWNED FROM THE PCV VALVE GOING BAD WHICH HAS RESULTED IN BLOWING OUT 3 SEALS AND REQUIRING A NEW PAN. I HAVE RECIEVED AN ESTIMATE FROM A VW DEALERSHIP SERVICE DEPT AND A WELL KNOW AUTO REPAIR SHOP- BOTH HAVE QUOTED THE COST NO LESS THAN $2000 WITH POTENTIAL OF REACHING $3000. ESSENTIALLY THE PCV PART IS ABOUT $20.00 IN COST, BUT BECAUSE IT JUST "WENT BAD" AND ITS PURPOSE IS TO ALLOW THE ENGINE TO BREATHE...BLOWING OUT THESE ADDITIONAL SEALS MEANS THAT THE ENGINE WILL NEED TO BE REMOVED TO BE REPAIRED. THE CAR IS VALUED AROUND $7000 TO RESALE IN GOOD CONDITION. NOW, A CONSUMER HAS TO SPEND 30% TO 40% OF THE CARS VALUE TO REPAIR THE FAULTY VALVE THAT CAUSED ADDITIONAL ISSUES IN ORDER TO STOP THE BLEEDING. I BOUGHT THIS CAR FROM CARMAX AT 30K MILES IN NOV 2014- AT THE TIME OF PURCHASE THERE WAS NO DISCLOSURE OF A RECALL ISSUED IN AUGUST OF 2014 & DID NOT EVEN RECEIVE A LETTER REGARDING THE RECALLED UNTIL 2 YEARS LATER FROM EITHER CARMAX OR VW. IN ALL ACTUALITY THE ENTIRE SECTION IN THE OWNER'S MANUAL REGARDING THE ENGINE WAS COMPLETELY REMOVED & IS MISSING. NO INDICATOR LIGHTS CAME ON OR WERE DISPLAYED FROM THE LEAK OR SEALS. I WOULD HAVE NEVER KNOWN IF I WASN'T PARK IN A PAVER DRIVEWAY AT SOMEONE'S HOME & ASKED IF THAT LARGE OIL MARK WAS THERE PRIOR TO ME PARKING THERE IN THE PAST 24 HRS. IF I CONTINUED DRIVING MU VEHICLE, IT COULD HAVE RESULTED IN A SEQUENCE CATASTROPHIC EVENTS, IN A VEHICLE THAT HAS BEEN MAINTAINED ACCORDING TO ALL SERVICE STANDARDS & REQUIREMENTS ON BEHALF OF IT'S OWNER.
Engine, Oct 29, 2018
I HAVE A 2009 VOLKSWAGEN TIGUAN DURING THE TIME OF FAILURE THE VEHICLE WAS AT 96,872 MILES ON IT. I WAS DRIVING DOWN THE STREET IN MY NEIGHBORHOOD, FAIRLY CLOSE TO MY HOUSE. I HAD JUST GOT OFF WORK AND WAS COMING DOWN A SLIGHT HILL. ONCE I LET OF THE THROTTLE PEDDLE THE VEHICLE JARED AND BEGAN RUNNING TERRIBLY UNTIL THE ENGINE STALLED. I WAS ABLE TO SLOW THE VEHICLE AND PARK IN FRONT OF SOMEONES HOUSE. I TRIED TO START THE CAR AND IT WOULD CRANK BUT NO START. I GOT THE VEHICLE TO MY HOUSE AND TESTED EVERYTHING I COULD UNTIL I DID A COMPRESSION TEST, NOTHING. THE TIMING CHAIN TENSIONER FAILED AND MY TIMING CHAIN JUMPED CAUSEING CATASTROPHIC FAILURE. I WAS LUCKY TO NOT BE GOING VARY FAST AND NO KIDS OUT PLAYING IN THE STREET. WELL JUST LIKE ALL THE OTHER REPORTS, VW OFFERED NO ASSISTANCE WITH THE REPAIRS. I REALLY HOPE A RECALL COMES OUT ON THIS ISSUE DUE TO THE AMOUNT OF OCCURRENCES, BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED. THANK YOU FOR YOUR TIME AND CONSIDERATION. SOMEBODY NEEDS TO WORRY ABOUT VEHICLE SAFETY BECAUSE WE ALL KNOW VW DOESN'T.. ITS ALL ABOUT THE $$$ TO THEM
Engine, Aug 23, 2018
ENGINE SEIZED AT JUST OVER 117,000 MILES. REPLACED THE ENGINE WITH A NEW USED ONE AND IT SEIZED AGAIN NOT EVEN 4 MONTHS AFTER THE NEW USED ENGINE WAS REPLACED.
Engine, Apr 25, 2018
THE VEHICLE HAS HEAVY HESITATTION ON THE HIGHWAY AND WITHIN CITY LIMITS. IT IS AS IFF THE CAR WILL STOP. I TOOK THE CAR TO THE CERTIFIED VW DEALERSHIP DUE TO THE ENGINE LIGHT BEING ON. IT WAS FOUND THAT THERE ARE METAL PIECES FROM THE ENGINE OR SPARK PLUG IN THE OIL AND HAS MESSED THE ENGINE UP. WITH REGULAR OIL CHANGES, HOW WOULD THESE PIECES OF METAL BE IN THE ENGINE. I PERFORMED SOME RESEARCH AND SAW THAT A LOT OF OTHERS HAVE HAD THE SAME ISSUES. THIS SHOULD BE SOMETHING THAT SHOULD BE REVIEWED AND LOOKED INTO FURTHER BY THE NHTSA.
Steering, Electrical system, Engine, Apr 25, 2018
THE TIMING CHAIN JUMPED THE SAFETY AND DESTROYED THE ENGINE AND STEERING. THE WIRING UNDER THE FRONT SEATS IS CORRODED. THE VEHICLE WAS STATIONARY.
Engine, Mar 14, 2018
I STARTED HAVING ISSUES WITH THE EPC LIGHT COMING ON IN MY CAR BACK IN 2017. I WAS TOLD THAT I NEEDED "CARBON CLEANING" WHICH I HAD DONE IN JULY 2017 TO THE TUNE OF $950+. AFTER THE REPAIRS WERE DONE, MY CAR SEEMED FINE UNTIL I WAS OUT DRIVING UP A LONG HILL NEAR HOME AND MY CAR COULD NOT PICK UP SPEED. THE EPC WARNING LIGHT CAME BACK ON. I PULLED OVER AND THE LIGHT WENT OFF AND I WAS ABLE TO DRIVE AGAIN. WEIRD, BUT NO PROBLEMS UNTIL NOVEMBER 2018 AND THE SAME THING STARTED TO HAPPEN. FOR PERSONAL REASONS, I COULD GET TO MY GARAGE, BUT JUST BEFORE I WAS ABLE TO TAKE IT IN TO HAVE THE PROBLEM CHECKED OUT AND FOR ROUTINE MAINTENANCE, I'D COME OUT OF THE GROCERY STORE FRIDAY, MARCH 9, AND MY CAR WOULD NOT WORK. HAD IT TOWED TO THE GARAGE I FREQUENT AND WAS TOLD THAT MY TIMING CHAIN TENSION HAD FAILED AND I WOULD BE LOOKING AT A BILL OF $3,100. PLEASE KEEP IN MIND THAT THIS IS THE SECOND ENGINE ON THIS CAR. I REPLACED THE ORIGINAL ENGINE AFTER IT DIED IN 2012. I PAID $7,000 FOR A NEW ENGINE ONLY TO END UP BACK IN THE SPOT WHERE I'M HAVING TO PAY LOADS OF MONEY TO HAVE THIS "NEW" ENGINE REPAIRED. THE FIRST TIME MY ENGINE DIED IN 2012, I BEGGED AND PLEADED WITH VW TO OWN UP TO THIS AND TO PAY FOR THE REPAIR. THEY ONLY OFFERED ME 10% OFF OF A NEW CAR.
Fuel/propulsion system, Mar 6, 2018
REAR MAIN SEAL FAILURE CAUSES OIL TO LEAK
Air bags, Mar 1, 2018
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
Power train, Engine, Fuel/propulsion system, Feb 14, 2018
VEHICLES TIMING CHAIN TENSIONER FAILED CAUSING THE ENGINE TO STOP RUNNING. TIMING GAIN TENSIONER FAILED CAUSING SEVERE ENGINE DAMAGE. WHILE MERGING ONTO FREEWAY ENGINE LOST ALL PROPULSION CAUSING VEHICLE TO LOSE ACCELERATION DUE TO ISSUE. ALMOST CAUSED AN ACCIDENT WITH A SEMI TRUCK AS VEHICLE WAS ONLY MOVING AT 20 MPH ONTO A FREEWAY WHERE SPEED LIMIT IS SEVENTY. WAS ABLE TO MOVE VEHICLE TO THE SHOULDER BUT WOULD NOT RESTART DUE TO ENGINE DAMAGE. VOLKSWAGEN HAS ACKNOWLEDGED THE ISSUE BUT HAS OFFERED ZERO ASSISTANCE
Engine, Feb 2, 2018
AT 90K MILES THE REAR MAIN SEAL HAS FAILED. THIS COMES JUST 4K MILES AFTER HAVING THE ENGINE CYLINDER HEAD REPAIRED AND ALL TIMING COMPONENTS REPLACED FROM THE TIMING TENSIONER FAILURE.
Power train, Engine, Jan 18, 2018
THE REAR MAIN SEAL ON MY 09 TIGUAN 2.0 TSI BLEW AT 709K MILES FROM PCV VALVE DEFECT. I HAVE HEARD OF SEVERAL CASES OF THE PCV CLOGGING ON THE TSI ENGINE CARS SENDING BOOST PRESSURE INTO CRANKCASE AND BLOWING THE SEAL.
Other or unspecified, Jan 10, 2018
WHILE I WAS DRIVING ON THE HIGHWAY JUST AT 80KM/H I FELT MY TIGUAN LIKE DRIFTING MANY TIMES, IT WAS LIKE SLIDING RIGHT AND LEFT ON FEW CENTIMETERS MAYBE 2 OR 3 CM. JUST FOR YOUR INFORMATION, THE WINTER TIRES ARE MOUNTED ON THE CAR. THIS IS WEIRD BECAUSE I WASNT GOING FAST, AS I MENTIONED 80 KM/H.
Electrical system, Jan 8, 2018
2009 VW TIGUAN. THE WIRING TO BOTH HIGH AND LOW BEAM LIGHTS IS FAULTY. THE INSULATION AROUND THE COPPER WIRING TO ALL LIGHTS HAS CRACKED OFF EXPOSING THE COPPER WIRING. AS A RESULT THE LIGHTS FREQUENTLY DO NOT WORK PROPERLY LEAVING ME WITH A HEADLIGHT THAT DOES NOT FUNCTION. THIS IS EXTREMELY DANGEROUS WHEN DRIVING AT NIGHT. THE LOCAL VW DEALERSHIPS FAIL TO ACKNOWLEDGE THE PROBLEM. WHICH LEADS ONE TO THINK THAT VW AMERICAN FAILS TO ADDRESS THE PROBLEM. THIS IS NOT AN ISOLATED PROBLEM BUT WIDESPREAD. REPLACING THE BULB IS ONLY A TEMPORARY FIX. THE PROBLEMS PERSISTS BECAUSE OF THE FAULTY, CRACKING WIRE INSULATION. VW WILL CHARGE $800. TO REPLACE BOTH LIGHT SYSTEMS. THEIR REASON FOR THE HIGH COST IS THE LABOR INVOLVED. THEY SAY THE FRONT BUMPER HAS TO BE TAKEN OFF TO COMPLETE THE HEADLIGHT LAMP REPLACEMENT. THIS IS A FACTORY DEFECT THAT VW NEEDS TO ADDRESS. WIRE INSULATION IS NOT SUPPOSE TO CRACK MAKING THE LIGHT INOPERABLE. YET THE DEALERSHIP EXPLANATION SAYS IT'S "DUE TO WEAR". WELL, WHY AREN'T ANY OF THE OTHER WIRING SYSTEMS UNDER THE HOOD CRACKING? BECAUSE THEY ARE NOT SUPPOSE TO. THAT'S WHY. THIS IS EXTREMELY FRUSTRATING TO KNOW THAT I HAVE TO PAY AN EXORBITANT AMOUNT OF MONEY TO REPLACE THE HEADLIGHT SYSTEMS. SOMEONE PLEASE INITIATE SOME ACTION.
Other or unspecified, Fuel/propulsion system, Dec 22, 2017
AFTER DRIVING FOR ABOUT 17 MILES AND CUTTING THE CAR OFF AND THEN GETTING BACK INTO IT AFTER ABOUT 20 TO 30 MINUTES TO START UP , THE CAR STARTED AND CUT OFF. I STARTED IT BACK UP AND IT CUT OFF. SO I WAITED A FEW MINUTES AND STARTED IT AND IT STAYED ON LONG ENOUGH FOR ME TO GET HOME SAFELY. AFTER THAT IT WILL CONTINUE TO DO THIS OFTEN. MORE FREQUENT TO THE POINT OF ME BE SCARED TO GO ANYWHERE FAR. THE VEHICLE WAS STATIONARY DURING THE FIRST TIME IT STALLED. IF I GET INTO THE VEHICLE AND TRAVEL A SHORT DISTANT AND TURN THE ENGINE OFF. THEN COME BACK TO IT AND TURN IT ON SOMETIMES IT WILL STAY ON AND SOMETIMES IT WILL STALL AND I TRY TO GIVE IT GAS THINKING THAT WILL KEEP IT ON. BUT IT DOESN'T . I HAVE LEARNED TO LET IT SIT AND TRY IT AGAIN. I HAVE TAKEN IT IN TO FIND OUT WHAT WAS WRONG AND NO ONE SEEMS TO KNOW AND WANTS TO KEEP IT FOR DAYS. UNTIL I FOUND THIS RECALL WHICH SOUNDS LIKE WHAT I'M EXPERIENCING I WAS WONDERING IF IT HAD SOMETHING TO DO WITH THE FUEL SYSTEM.
Steering, Electronic stability control (ESC), Engine, Oct 7, 2017
CAR WAS DRIVEN TO FROM FRIENDS HOUSE TO GRANDMOTHERS HOUSE AND SHUT CAR OFF AND WAS VISITING FAMILY FOR 1 HOUR TO 1 1/2 HOURS. THEN GOT IN CAR AND TRIED TO START VEHICLE AND THE TIMING JUMPED AND MADE A LOAD GRINDING NOISE AND WOULDN'T START. IT BENT THE VALVES IN THE ENGINE RAN INTO THE PISTONS. AN RUINED THE MOTOR. (111778 MILES) HAD TO HAVE A NEW MOTOR PUT IN COST $7801.54.
Engine, Oct 5, 2017
TIMING CHAIN TENSIONER BROKE AND CAUSED CATASTROPHIC ENGINE DAMAGE. VW QUOTED ME MORE THAN $8,000 TO FIX AND VW AMERICA ACCEPTS NO RESPONSIBILITY. THIS CAR WAS IMPECCABLY MAINTAINED AND REPLACING/SERVICING THE TIMING CHAIN IS NOT ON THEIR MAINTENANCE SCHEDULE. THE CHECK ENGINE LIGHT WENT ON WHILE DRIVING HOME FROM WORK AT 121,000 MILES AND WAS DRIVEN TO THE MECHANIC, AS WE ALREADY HAD AN OIL CHANGED SCHEDULED. WHEN THE MECHANIC WENT TO START THE CAR TO REPLACE THE CAM SENSOR (WHAT THE COMPUTER/ENGINE INDICATED WAS THE PROBLEM), THE CAR WOULDN'T START. I THEN HAD TO HAVE THE CAR TOWED TO LOCAL VW DEALER, WHERE THEY TRIED TO GET ME TO BUY A NEW CAR. WHEN I CALLED VW AMERICA, THEY REFUSE TO ACKNOWLEDGE THE FACT THAT THE TENSIONER HAS A FAULTY DESIGN AND ONLY SAY THAT THEY CANNOT HELP WITH THE COST OF THE REPAIR SINCE THE CAR IS OUTSIDE ITS WARRANTY.
Engine, Sep 6, 2017
TIMING BELT TENSIONER FAILURE, CAUSING CATASTROPHIC ENGINE FAILURE AT JUST OVER 93,000 MILES. THIS SEEMS TO BE AN ALL TOO COMMON PROBLEM WITH THIS VEHICLE. A NEWER MODEL OF TIMING BELT TENSIONER HAS BEEN USED SINCE DECEMBER 2011. MINE HAS THE OLD STYLE. VEHICLE WAS IN MOTION WHEN ENGINE LIGHT POPPED ON, INDICATING THE ISSUE.
Air bags, Engine, Jul 23, 2017
THE TIMING CHAIN TENSIONER IN THIS VEHICLE IS KNOWN TO FAIL AND DESTROY ENGINES. THEY HAVE ISSUED TECHNICAL SERVICE BULLETINS ON THE ISSUE, BUT HAVE DONE NOTHING TO RESOLVE THE ISSUE FOR OWNERS. MY WIFE AND CHILD WERE IN THE CAR AND THE TENSIONER FAILED AND THE ENGINE STOPPED IN THE MIDDLE OF A BUSY FREEWAY CAUSING THEM TO ALMOST GET REAR ENDED BY A SEMI TRUCK. YOU CAN FIND THE TECHNICAL SERVICE BULLETINS HERE: HTTP://WWW.CARCOMPLAINTS.COM/VOLKSWAGEN/TIGUAN/2009/TSBS/. I HAD TO REPLACE THE ENGINE DUE TO A KNOWN ISSUE. A RECALL IS TRULY NEEDED ON THIS ISSUE. MANY OTHERS HAVE HAD THE SAME ISSUE HAPPEN TO THEM. ALSO MY DRIVER'S SIDE AIRBAG FAILED AND VW REFUSES TO ADDRESS THIS SAFETY ISSUE.
Electrical system, Air bags, Engine, Jul 21, 2017
2009 TIGUAN 2.0 TSI ALL WHEEL DRIVE IN 2012 I DISCOVERED SOME WETNESS IN THE TIGUAN FLOOR MAT. (LESS THEN 3 YEARS OLD CAR) I TOOK IT TO VW DEALERSHIP, THEY FOUND A MALFUNCTION OF THE ROOF DRAIN HOSE. THE ESTIMATE WAS SO HIGH $700 THAT I FIGURE WELL, I CAN LIVE WITH A LITTLE WETNESS WHEN IT RAINS HARD. 2012 TO 2015 THE CAR WAS AT PIZZA ARDMORE VW SEVERAL TIMES (THE SAME DEALERSHIP) DUE TO AN ONGOING RED AND ORANGE WARNING LIGHTS ON THE DASHBOARD. "CHECK ENGINE"INCLUDING MALFUNCTION OF THE AIRBAG. IN MAY 2015 THE ENGINE COMPLETELY STOPPED RUNNING. "YOU NEED A NEW ENGINE" I WAS TOLD, WITHOUT PROVIDING ME WITH ANY EXPLANATION IN SPITE OF MY REQUEST. HOW COME 25,000 MILE ENGINE BRAKES? NEARLY $8,000 FOR A NEW ENGINE ON A SIX YEAR OLD TIGUAN. TWO YEAR LATER, THE CAR STOPPED RUNNING AGAIN, THE ENGINE WILL NOT START, ALL ELECTRIC ARE SHOT, NO RADIO, NO LIGHT, NO AIRBAGS, NO POWER, ALL GONE. BACK TO PIAZZA ARDMORE VW, THE CAR WAS THEN DECLARED TOTAL LOSS, IT WAS TOO EXPENSIVE TO FIX. IT ALL HAPPENED FOR TWO REASONS. THE VW MANUFACTURER PRODUCTION DEFECT OF THE DRAIN HOSE. AND LOUSY PIAZZA VW DEALERSHIP NEGLECTED TO DETECT AND FIX THE PROBLEM TWICE BEFORE IT WAS DECLARED A TOTAL LOSS.
Engine, Jun 19, 2017
WHEN DRIVING VEHICLE STOPPED RUNNING WHILE ON THE HIGHWAY. WOULD NOT START. TOWED TO DEALER AND TOLD THE ENGINE WAS NO GOOD AND NEEDS TO BE REPLACED. TIMING CHAIN FAILURE IS THE REASON. UNABLE TO FIX AS COST TO REPAIR IS $7000.
Engine, Jun 14, 2017
THE TIMING CHAIN TENSIONER FAILED CAUSING CATASTROPHIC DAMAGE TO THE ENGINE. THE COST TO REPAIR MY ENGINE IS $8,000. I WAS LUCKY THAT I WAS PARKED, IT HAPPENED WHEN I STARTED THE CAR. OTHERS HAVE FAILED WHILE DRIVING CAUSING LOSS OF CONTROL OF THE VEHICLE. THE VEHICLE CANNOT BE DRIVEN AFTER THE FAILURE. VOLKWAGEN IS AWARE OF THE ISSUE. THEY CURRENTLY ARE PRODUCING THE 4TH VERSION OF THE PART. THE CURRENT PART NUMBER IS 06K-109-467-K.
Power train, Engine, May 6, 2017
ON MONDAY EVENING 02/13/2017 IN DOWNTOWN DENVER, CO, I STARTED MY CAR AND PULLED INTO TRAFFIC WHEN THE CAR BEGAN TO JUMP VIOLENTLY AND ALL WARNING LIGHTS WENT ON. I SHUT THE ENGINE OFF AND IT WOULDN'T START AGAIN. I HAD IT TOWED TO THE GARAGE WHERE IT HAD BEEN SERVICED THE PRECEDING WEEK.THE MECHANIC CALLED LATER TO SAY THAT THE ENGINE WAS DAMAGED BECAUSE THE TIMING MECHANISM HAD SLIPPED BUT THAT HE WOULD HAVE TO PULL THE ENGINE TO EVALUATE THE EXTENT OF THE DAMAGE. LATER ON THE NEXT WEEK, HE REPORTED THAT THE ENGINE WAS DAMAGED BEYOND REPAIR AND THAT I WOULD NEED A REPLACEMENT ENGINE. THERE WAS A WAIT OF SEVERAL DAYS AND TIME TO DO THE WORK. I GOT MY CAR BACK IN RUNNING CONDITION ON 2/24/2017 AFTER PAYING $6776.94 FOR THE REPAIRS.
Power train, Engine, May 6, 2017
I WAS IN DOWNTOWN DENVER, COLORADO ON 2/14/2017. I STARTED THE CAR, PULLED INTO TRAFFIC AND THE CAR STARTED JUMPING, ALL WARNING LIGHTS WENT ON AND I TURNED OFF THE ENGINE. IT WOULDN'T START, WAS TOWED TO A GARAGE WHERE THE MECHANIC REPORTED THAT THE TIMING MECHANISM HAD SLIPPED AND DAMAGED THE ENGINE. WHEN HE EXAMINED IT FURTHER HE REALIZED IT WAS BEYOND REPAIR AND THAT I NEEDED A NEW ENGINE.
Engine, May 3, 2017
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. WHILE AT A TRAFFIC LIGHT, THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT IDLE. WHEN THE FAILURE OCCURRED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 170410920. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
Fuel system, Gasoline, Electrical system, Exterior lighting, Engine, Apr 12, 2017
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A LOUD NOISE, NO COMPRESSION, AND A METALLIC METAL TO METAL NOISE COMING FROM THE ENGINE. THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBERS: 14V441000 (FUEL SYSTEM, GASOLINE) AND 13V569000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING). THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V235000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 125,310.