2013 Volkswagen Tiguan
Problems, recalls and owner-reported issues
Air bags is the leading concern among 139 owner complaints filed for this model year. This is the 9th highest complaint count among 17 Tiguan model years with reports.
Of the 2013 reports, 2 involved a crash and 1 involved a fire. 1 person was injured.
What owners report most often
Recalls and investigations
Other or unspecifiedMay 16, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Campaign 18V329000 on NHTSA.gov
Air bags, frontalAug 4, 2015
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Campaign 15V483000 on NHTSA.gov
Fuel system, gasolineJul 21, 2014
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.
A vehicle stall increases the risk of a crash.
Volkswagen will notify owners, and dealers will update the vehicle's software to increase the fuel pump pressure, free of charge. The recall is expected to begin August 19, 2014. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24AV/2W.
Campaign 14V441000 on NHTSA.gov
Representative owner complaints: engine
29 reports, newest first. Show all
Fuel system, Gasoline, Vehicle speed control, Engine, Mar 12, 2014
AFTER TURNING MOTOR ON, AND BACKING UP, THE CAR IS UNRESPONSIVE WHEN SHIFTED INTO DRIVE,. ON 4 OCCASIONS NOW I HAVE HAD TO RESTART THE CAR AND TRY AGAIN. THE ACCELERATOR SEEMS PROGRESSIVELY UNRESPONSIVE. YESTERDAY, THE CAR STAYED IN GEAR, AND ON LONG ENOUGH FOR ME TO PULL INTO TRAFFIC AND THEN DIED. I HAD TO RESTART WHILE VEHICLES DROVE AROUND ME. THANKFULLY IT WAS A RESIDENTIAL STREET. I'M VERY WORRIED NOW TO DRIVE THE CAR AS IT COULD HAPPEN IN A BUSIER ENVIRONMENT AND RESULT IN AN ACCIDENT. CHECKING ONLINE, THIS SEEMS TO HAVE OCCURRED TO OTHER VOLKSWAGEN TIGUAN OWNERS OVER THE PAST 3 YEARS, BUT DEALERSHIP SERVICE DEPARTMENTS WERE UNABLE TO DETERMINE THE PROBLEM OR CHANGED OUT THE FUEL PUMP. AFTER GM RECALL I AM VERY CONCERNED. *TR
Fuel system, Gasoline, Engine, Mar 9, 2014
VEHICLE CUT OUT, AND ENGINE DIED. SOMETIMES THE EPC LIGHT IS ILLUMINATED, OTHER TIMES IT IS SIMPLY A LOSS OF POWER AND THEN ENGINE CUT OFF. HAS HAPPENED MULTIPLE TIMES. OFTEN DURING ACCELERATION INTO TRAFFIC. *TR
Engine, Mar 4, 2014
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING 15 MPH AND MAKING A RIGHT TURN, THE VEHICLE LOST POWER. THE CONTACT RESTARTED THAT VEHICLE AND THE VEHICLE FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,600. *TR
Power train, Engine, Oct 29, 2013
MY FIRST ISSUE WITH A CHECK ENGINE LIGHT CAME ON 1 MONTH INTO MY 3+ YEAR LEASE WITH UNDER 1,000 MILES ON THE CAR. I WAS TOLD IT WAS FINE TO DRIVE, AS THEY COULDN'T FIT ME IN FOR SERVICE WITH A LOANER FOR 2 WKS!! THE LIGHT EVENTUALLY WENT OFF IN 2 DAYS WITHOUT AN ISSUE. HOWEVER, IT HAPPENED AGAIN AT 5K MILES. THE CHECK ENGINE LIGHT CAME ON AND I PROCEEDED TO DRIVE AROUND THE CORNER FROM MY HOME. I STOPPED AT A STOP SIGN, ACCELERATED SLIGHTLY AND THE CAR DIED. THE CAR HAD A CHECK ENGINE (YELLOW LIGHT ON) AND A RED LIGHT. I HAD LITTLE TO NO CONTROL OVER THE STEERING EITHER. I PULLED OVER, RESTARTED THE CAR AND TURNED AROUND. I PROCEEDED AT A RATE OF 5 TO 10 MILES PER HOUR WITH MY HAZARDS LIGHTS ON FOR THE MILE RIDE BACK TO MY HOUSE. I STOPPED AT A 4 WAY STOP SIGN AND ACCELERATED SLIGHTLY AND THE CAR DIED AGAIN. I WAS ALMOST HIT BY ONCOMING TRAFFIC. I WAS ABLE TO DRIVE LESS THAN A MILE TO MY HOME. THE CAR HAD TO BE FLAT BEDDED AS IT WOULD NOT SHIFT INTO NEUTRAL. THE CAR IS AT VW AND I AM AWAITING MORE INFO...WITH NO LOANER. *TR