2015 Volkswagen Tiguan

Problems, recalls and owner-reported issues

Air bags is the leading concern among 62 owner complaints filed for this model year. This is the 16th highest complaint count among 17 Tiguan model years with reports.

Complaints by model year
  1. 62

Of the 2015 reports, 1 involved a crash and 1 involved a fire. 4 people were injured.

Primary concernAir bags28 reports · 45% of complaints
Owner complaints62Filed with NHTSA
Recall relationship4 safety recallsNHTSA campaign records

What owners report most often

  1. Air bags28
  2. Electrical system23
  3. Other or unspecified15
  4. Engine9
  5. Steering9
  6. Service brakes6
  7. Structure4
  8. Power train2

Recalls and investigations

  1. Air bags, air bag/restraint control moduleJul 17, 2019

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.

    Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.

    Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.

    Campaign 19V535000 on NHTSA.gov

  2. Other or unspecifiedMay 16, 2018

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

    If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

    Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

    Campaign 18V329000 on NHTSA.gov

  3. Air bags, side/windowJan 28, 2016

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Tiguan vehicles manufactured January 15, 2015, to January 21, 2015, and 2015 Audi Q5 vehicles manufactured January 13, 2015, to February 3, 2015. The affected vehicles are equipped with driver and front seat passenger seat-mounted air bag inflators that may rupture in the event of a crash.

    In the event of a crash necessitating deployment of a seat-mounted air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

    Volkswagen will notify owners, and dealers will replace the side air bag modules, free of charge. The recall began July 7, 2016. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69M1 (for Audi) and 69L9 (for VW).

    Campaign 16V045000 on NHTSA.gov

  4. Equipment, other, labelsMay 26, 2015

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Tiguan vehicles manufactured January 22, 2015, to March 20, 2015. These vehicles may be equipped with Certification labels that are missing the required tire pressure information and they may state incorrect weight and loading information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

    If the labels have incorrect weight and loading information, the operator may overload the vehicle which could cause vehicle instability, increasing the risk of a crash.

    Volkswagen will notify owners, and dealers will correct the information on the certification label, free of charge. The recall began on June 12, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01A5.

    Campaign 15V311000 on NHTSA.gov

Representative owner complaints: power train

2 reports, newest first. Show all

  1. Power train, May 17, 2021

    After the battery on the car died, the steering wheel clock spring failed. After replacing the clock spring, it was unable to be programed through authorized VW repair shop. This has been subject for a recall for previous models and is a known problem in current models. There have also been problems with the car shifting into neutral by itself while driving on the freeway.

  2. Power train, Aug 2, 2017

    DRIVING DOWN THE FREEWAY GOING 70+MPH THE CAR MADE A LOUD THUD, LIKE A TIRE WAS BLOWN, THE WHEEL LOST CONTROL FOR A SECOND THE CAR ALMOST ROLLED. NO ENGINE LIGHT OR TIRE PRESSURE LIGHT CAME ON FOR WARNING. ALL TIRES WHERE INTACT. AFTER PULLING OVER THE CAR AND TRYING TO DRIVE THE CAR LOUD BANGING FROM UNDER THE CAR AND IT COULD NOT BE DRIVEN. WAS TOWED TO A VW SERVICE CENTER. VERY SCARY EXPERIENCE GOING 70MPH ON THE FREEWAY WHICH COULD HAVE ENDED IN A MAJOR CRASH.