2018 Volkswagen Tiguan
Problems, recalls and owner-reported issues
Engine is the leading concern among 284 owner complaints filed for this model year. This is the highest complaint count among 17 Tiguan model years with reports.
Of the 2018 reports, 5 involved a crash and 3 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
SteeringSep 11, 2026
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan, 2018-2019 Atlas, and 2019-2021 Audi Q3 vehicles. One of the bolts that attaches the steering rack to the subframe may corrode and break. If this happens, the steering rack housing can break.
A broken steering rack housing can result in a loss of steering control, increasing the risk of a crash.
Dealers will replace the right-side steering rack mounting bolt, free of charge. Owner notification letters are expected to be mailed November 10, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 48LG and 48VT. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 16, 2026.
Campaign 26V590000 on NHTSA.gov
Structure, bodyApr 6, 2022
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.
An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.
Campaign 22V226000 on NHTSA.gov
Structure, body, roof and pillarsSep 23, 2021
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan vehicles. During the repair of roof damage, an incorrect roof reinforcement assembly may have been installed.
The incorrect roof reinforcement may decrease the roof's structural integrity or impact deployment of the side curtain air bags, increasing the risk of injury in the event of a crash.
Dealers will be replace the roof reinforcement, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 51H5.
Campaign 21V732000 on NHTSA.gov
Seat belts, front, webbingNov 20, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan LWB vehicles. In the event of a crash, one or both of the front seat belt's webbing may tear.
A torn seat belt may not adequately restrain the seat occupant during a crash, increasing their risk of injury.
Volkswagen will notify owners, and dealers will inspect the front seat belts and replace them as necessary, free of charge. The recall began April 13, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69BH.
Campaign 20V724000 on NHTSA.gov
Other or unspecifiedSep 25, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Campaign 19V679000 on NHTSA.gov
Suspension, rear, springs, coil springsMar 6, 2019
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
Campaign 19V188000 on NHTSA.gov
Electrical system, instrument cluster/panelNov 26, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
Campaign 18V824000 on NHTSA.gov
Visibility, sun/moon roof assemblyJul 13, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan vehicles. The LED module for the panoramic sunroof ambient light bar may short circuit.
A short-circuit can increase the risk of a fire.
Volkswagen will notify owners, and dealers will disconnect the power supply for the panoramic sunroof LED module, free of charge, until a future service action can safely reactivate the feature. The recall began July 24, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall 60D1.
Campaign 18V467000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 6, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.
If the air bag were to tear or unfold incorrectly during deployment, it can increase the risk of injury.
Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began July 19, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69W8, and 69W9.
Campaign 18V375000 on NHTSA.gov
Suspension, front, control arm, lower ball jointDo not drive until repairedMay 16, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan and Tiguan long wheel base (LWB) vehicles. The nut that holds the lower ball joint of the front wheel on each side of the vehicle may be loose or improperly tightened.
A loose or improperly tightened ball joint nut can result in the separation of the lower ball joint causing steering, traction or other stability issues, increasing the risk of a crash.
Volkswagen has notified owners, and dealers will replace the nut on the lower ball joint and, as necessary, clean the thread in the ball joint, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40N4. Note: owners are advised not to drive their vehicle until the recall repair has been performed.
Campaign 18V324000 on NHTSA.gov
Suspension, rear, shock absorberApr 25, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheelbase (LWB) vehicles. A lower loop of a rear shock absorber may separate from its base due to an incorrect welding process
If the lower loop of the rear shock absorber detaches, there may be a loss of vehicle control, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will inspect the rear shock absorbers, replacing them as necessary, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42i7.
Campaign 18V262000 on NHTSA.gov
EngineMar 8, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan long wheel base (LWB) vehicles. The engine support bolts on these vehicles may not have been properly tightened.
If the engine support bolts were not properly tightened, an unexpected engine breakdown or loss of engine power may occur, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will replace engine support bolts, free of charge. The recall began March 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 10F7.
Campaign 18V159000 on NHTSA.gov
Air bags, frontalFeb 9, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Tiguan Limited vehicles. The front driver air bag installed on these vehicles may not be intended for use in vehicles sold in the United States. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
In the event of a crash, the incorrect air bags may not protect the driver as intended, increasing the risk of injury.
Volkswagen will notify owners, and dealers will replace the steering wheel and front driver air bag module, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69V2.
Campaign 18V102000 on NHTSA.gov
Exterior lighting, tail lightsOct 18, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheel base (LWB) vehicles. The back-up lights in the taillight assemblies may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
If the back-up lights are not bright enough, other drivers may not see the vehicle reversing, or the driver may back into an obstacle, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will replace the affected inner taillight assemblies, free of charge. The recall began December 15, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94J9.
Campaign 17V662000 on NHTSA.gov
Representative owner complaints: structure
39 reports, newest first. Show all
Electrical system, Air bags, Structure, Mar 24, 2026
My 2018 Volkswagen Tiguan experienced a failure of the airbag control module caused by water intrusion through the HVAC access area and failed seam seal tape at the cowl support. The dealership confirmed that water leaked through a factory seam, accumulated at the airbag module, and caused the module to fail. The airbag warning light is illuminated, and the system is inoperable. This failure matches the same defect pattern covered under Volkswagen’s recall campaigns for the Atlas and Atlas Cross Sport (water intrusion leading to airbag control module failure), but my VIN is not included. The root cause and safety implications are identical: water entering through a body seam/HVAC area and compromising the airbag system. This is a safety‑critical issue that disables the airbags and creates a risk of injury in a crash. I am requesting NHTSA review this defect for potential recall expansion. Dealership Findings: • Water present at airbag control module • Water leaking through HVAC access hole • Failed seam seal tape at cowl support • Water accumulation damaging the airbag module • Cowl trim cracked and repaired • Recommended replacement of airbag control module and seam sealing tape • Estimated repair cost: $1,377 + tax Safety Concern: Airbag system is disabled due to water intrusion from a factory seam. This creates a risk of injury or death in the event of a collision.
Structure, Fuel/propulsion system, Dec 15, 2025
1)My sunroof/window is leaking. This has caused internal damage. My car had 2-2.5 inches of water that has damaged by carpeting and pads the 60E5 was performed. ~72,500 miles 2018 Tiguan. 2) dealer service has advised of service:REPLACE SET OF (4) FUEL INJECTOR O-RINGS DUE TO FUEL LEAK AT FUEL RAIL-INCLUDE INTAKE MANIFOLD GAKET AND THROTTLE BODY GASKET.
Structure, Aug 17, 2023
There is an excessive amount of water leaking into the passenger compartment and also the cargo area The result is that considerable mold growing on the carpeting of the entire car The dealer has ordered repair parts but the parts are on back order leaving me to drive the vehicle while it has mold I have been advised if I remove the molded carpeting I will invalidate the warranty Very dangerous as occupying this vehicle results in inhaling mold
Electrical system, Structure, Oct 20, 2022
The front passenger door locking system does not function properly. The door intermittently is unable to be unlocked or opened from the outside and must manually be opened from the inside. The door also intermittently doesn't lock. This is a safety concern for thieves. If in immediate danger, ie. accident, no one is able to open the passenger door to access the person. No indication lights appear on the vehicle.
Structure, Aug 2, 2021
Driving down the Highway with my kids in the car and the sunroof shattered. No was around driving near me, nothing was hit, no other damage on my vehicle. the sunroof just exploded with my 4 children in the car. Now Im 1,000 miles away from home.
Seat belts, Structure, Mar 2, 2020
LEAKING FROM PANORAMIC MOONROOF,WATER COMING FROM PIPE DRAINE TUBES AND DRIPPING INTO BACK INTO SEATBELTS COMPARTMENT THAT FREEZE SEATBELTS DURING COLD WEATHER AND I CAN NOT PULL SEATBELTS OUT TO BUCKLE UP. ALSO AT THE SAME TIME WATER COMING INTO TRUNK MAKING AREA WHERE WIRING SISTEM GOING THROUGH ALL WET .VW DEALER FIXED IT ONCE BY AND IT HAPPEND SECOND TIME AGAIN.MY CAR IS IN THE SHOP NOW AND THIS PROBLEM WILL JUST KEEP GOING ON IN MY OPINION FOREVER UNTIL CAR EVENTUALLY DIE BECAUSE OF WATER GOING ONTO WIRING .
Structure, Jan 29, 2020
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH IN INCLEMENT WEATHER, THE FRONTAL COLLISION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO (VOLKSWAGEN OF DOWNTOWN CHICAGO, LOCATED AT 1111 N. CLARK ST, CHICAGO, IL 60610), TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Structure, Aug 20, 2019
THE NEWEST GENERATION VW TIGUAN HAS A B PILLAR ISSUE WHERE THE RIVETS WHERE THE B PILLAR IS WELDED RATTLES. I AM CONCERNED OF THE OVER ALL STRUCTURE OF THE VEHICLE AND HOW IT WOULD WITHSTAND A CAR ACCIDENT.
Structure, May 3, 2019
BOUGHT THE VEHICLE NEW IN EARLY APRIL 2019, AFTER A COUPLE HUNDRED MILES I NOTICED A SCREECHING/RATTLING NOISE COMING FROM BOTH THE DRIVER'S AND PASSENGER'S SIDE B PILLARS. I TOOK IT BACK THE DEALER FOR A RESOLUTION TO THE ISSUE. THEY HEARD THE NOISE AND SAID THERE IS FIX FOR THE PROBLEM THAT INVOLVES GUTTING THE ENTIRE INTERIOR AND WELDING BAD OR MISSING WELDS ON THE STRUCTURE UP NEAR THE ROOF. I HAVE TWO PROBLEMS WITH THEIR SOLUTION. FIRST, THIS IS A SAFETY ISSUE. WHO KNOWS IF THE ROOF WOULD HOLD UP DURING A ROLLOVER ACCIDENT CONSIDERING THE DEALERSHIP MECHANICS ARE NOT QUALIFIED WELDERS FOR SUCH A CRITICAL APPLICATION. SECOND, THE NOISE IS VERY DISTRACTING WHILE DRIVING. SO I HAVE DECIDE WHETHER OR NOT TO LET THEM TEAR THE ENTIRE INTERIOR OUT OF MY VEHICLE AND LET THEM MAKE SHODDY REPAIR ON MY BRAND NEW VEHICLE OR TAKE A CHANCE ON MY AND MY PASSENGER'S SAFETY. SHAME ON VOLKSWAGEN. THESE VEHICLES SHOULD BE BOUGHT OR REPLACED WITH A 2019 WHICH DOESN'T SEEM TO HAVE THE PROBLEM.
Structure, Fuel/propulsion system, Dec 7, 2018
I PURCHASED MY TIGUAN SE 4MOTION IN JULY 2018 AND SINCE I HAVE OWNED THE VEHICLE I HAVE HAD ISSUES WITH THE ACCELERATION AND NOISE COMING FROM THE PASSENGER SIDE B PILLAR. THE ACCELERATION FEELS LIKE A TURBO LAG FROM THE START WHERE THE GAS PEDAL IS PRESSED BUT THE VEHICLE HESITATES TO RESPOND CAUSING A SMALL "STALL". THIS HAPPENS IN BOTH DRIVE AND SPORT MODES. WHEN ACCELERATING UP-HILL THE VEHICLE HAS ISSUES WITH FINDING THE PROPER GEAR AND CONSTANTLY SEARCHES FOR A GEAR TO SETTLE ON. THE B PILLAR NOISE SOUNDS LIKE LOUD CLICKING WHEN GOING OVER BUMPS AND RUTS IN THE ROAD AND EVEN MAKES A NOISE WHEN OPENING THE DOOR TO ITS FULLEST.
Electrical system, Structure, Engine, Nov 15, 2018
THIS CAR IS DANGEROUS! I HAD VEHICLE FOR 4 MONTHS AND HAVE ONLY DRIVEN 411 MILES CAR HAS STARTED TO HESITATE WHEN PULLING OUT INTO TRAFFIC, IT ALMOST FEELS LIKE IT SHUTS OFF FOR A SOLID 4 SECONDS BEFORE IT DECIDES TO ACCELERATE. GAS MILEAGE READS 100MPG, WE ALL KNOW THAT'S NOT POSSIBLE... LOUD WIND NOISES AT 50 MPH AND A POP NOISE COMING FROM DRIVERS SIDE DOOR EVERY BUMP IN THE ROAD AT 50 MPH . THE START STOP OPTION TURNS ON AND OFF WHEN THE ROAD IS ROUGH OR SLIGHTLY BUMPY!
Structure, Nov 11, 2018
B PILLAR RATTLE/CREAKING METAL SOUND, BOTH SIDES, BUT WORSE ON PASSENGER SIDE WHILE IN MOTION. SOUND IS ALWAYS PRESENT.
Structure, Oct 22, 2018
ON OCTOBER 11, 2018 I WAS DRIVING STRAIGHT DOWN A SIDE STREET TRAVELING 30 MILES AN HOUR I HEARD A LOUD BANG. I TURNED AROUND AND SAW MY SIDE MIRROR BROKEN AND SMASHED INTO THE SIDE OF MY CAR WINDOW. TO MY SURPRISE THERE WAS NO OTHER DAMAGE TO THE CAR. IT WAS ISOLATED TO THE SIDE MIRROR. I BROUGHT THE CAR TO THE DEALER. I EXPLAINED WHAT HAD HAPPENED AND THEY LOOKED AT THE SIDE MIRROR. THEY CAME BACK TO TELL ME THAT SOMETHING HIT MY CAR LIKE A ROCK OR STICK. I WAS SURPRISED AND SAID REALLY THE ROCK OR STICK ONLY HIT THE SIDE MIRROR AND PUSHED THE MIRROR INTO THE WINDOW? I SAID I BELIEVE THAT THE DEFROST, LANE CHANGE OR POWER MIRROR WIRING CAUSED THE EXPLOSION. IT WAS DETERMINED THAT IT WAS NOT COVERED BY THE WARRANTY AND ESTIMATED TO COST TO $1100. I HAD DEALER ORDER A NEW MIRROR. I SCHEDULED THE SERVICE AND CONFIRMED WITH THE DEALER THAT THE PART WAS READY. AN HOUR WAITING FOR THE CAR TO BE SERVICED THE SERVICE ADVISOR GOT ME FROM THE WAITING ROOM TO TELL ME THAT THE NEW PART THAT WAS ORDERED FROM VOLKSWAGEN AND PAINTED TO ORDER WAS DAMAGED! TO THE SERVICE ADVISOR INFORMED ME THAT THE SERVICE DEPARTMENT HAD A REPLACEMENT MIRROR THAT HAD BEEN ORDERED FOR ANOTHER CUSTOMER. SINCE THAT CUSTOMER HAD NOT SCHEDULED A TIME FOR SERVICE IT WAS GOING TO BE SENT OUT TO BE PAINTED FOR ME. I LEFT THE SERVICE DEPARTMENT WITH MY BROKEN MIRROR. WHILE DRIVING HOME I REALIZED, I HAD A PROBLEM WITH THE SIDE MIRROR, THE REPLACEMENT MIRROR CAME IN DAMAGED, AND ANOTHER CUSTOMER HAD A PROBLEM WITH A SIDE MIRROR. I CAN PROVIDE ADDITIONAL PICTURES.
Structure, Other or unspecified, Oct 17, 2018
RATTLING NOISE COMING FROM THE SEATBELT COLUMN. HAVE BROUGHT IN MY CAR AND SENT RECORDINGS OF THE NOISE AND THE DEALERSHIP SAID THEY CANNOT REPLICATE THE NOISE THEY NOW HAVE IT FOR THE 3 MRS TIME AND I HAVE SHARED U TUBE LINKS AND THE VW FORUM TO SHOW THEM THAT OTHER CUSTOMERS HAVE THE ISSUES
Structure, Oct 15, 2018
INTERMITTENT CLICKING EMINATING FROM DRIVERS SIDE B PILLAR WITH OCCASIONAL CREAKING FROM VEHICLE FRAME IN THE SAME AREA. QUESTION AS TO SAFETY OF THE VEHICLES FRAME. THE CLICKING IS VERY IRRITATING AS IT IS NEXT TO DRIVERS EAR.
Structure, Fuel/propulsion system, Oct 1, 2018
SINCE BRAND NEW THERE IS A RATTLE COMING FROM THE DRIVER'S SIDE PILLAR. TAKEN TWICE TO VOLKSWAGEN SERVICE AND THE RATTLE STILL THERE. ALSO THE VEHICLE HAS SHUT OFF COMPLETELY ON TWO DIFFERENT OCCASIONS FORCING ME TO RESTART MY VEHICLE COMPLETELY. COLD STARTS VEHICLE DOES NOT ACCELERATE WELL, FEELS LIKE WHEN SOMEONE IS LEARNING HOW TO DRIVE A MANUAL CAR FOR THE FIRST TIME AND MISSES THE CLUTCH AND THE VEHICLE JUMPS. TAKEN TWICE TO VOLKSWAGEN SERVICE AND THEY SAID THEY ADJUSTED THE TRANSMISSION AND EVERYTHING IS WELL. AS SOON AS I DROVE OFF THE LOT IT BEGAN TO DO THE SAME THING. WORRIED THAT THE VEHICLE MAY SHUT OFF COMPLETELY AT AN INTERSECTION OR THAT THERE MAY NOT BE ENOUGH POWER DUE TO LAG WHEN NECESSARY.
Structure, Other or unspecified, Sep 17, 2018
VEHICLE WAS MAKING A SMALL ANNOYING RATTLING SOUND, EMANATING FROM THE DRIVER SIDE B-PILLAR, NEXT TO DRIVER'S HEAD. RATTLE HAD BEEN INTERMITTENT INITIALLY BUT BY 8,000 MILES ON THE VEHICLE THE RATTLE WAS ALMOST CONSTANT AT ANY SPEED WHILST BEING DRIVEN OVER ANY SURFACE SMOOTH OR OTHERWISE. WE TOOK THE VEHICLE TO OUR LOCAL VOLKSWAGEN DEALERSHIP AND IT HAS NOW BEEN THERE FOR 32 DAYS. A REPAIR WAS DONE, BUT THE RESULT WAS SATISFACTORY, SO THEY ARE TRYING TO REPAIR IT AGAIN.
Structure, Aug 17, 2018
WHILE DRIVING AT ANY SPEED AND ON ANY ROAD SURFACE THERE IS A CONSTANT RATTLING COMING FROM THE DOOR AND WINDOW PILLARS. IT IS VERY LOUD AND NOTICEABLE AT ANY SPEED.GOING OVER ROUGH ROADS AND UNEVEN SURFACES MAKES THE RATTLING WORSE. THIS VEHICLE IS BRAND NEW AND ONLY FOUR DAYS OLD. WHEN I CALLED I WAS TOLD THERE IS NO KNOWN STRUCTURAL ISSUE. HOWEVER THERE ARE DOZENS OF THIS ISSUE REPORTED HERE AND ON VARIOUS VW FORUMS.
Power train, Structure, Fuel/propulsion system, Aug 16, 2018
IN THE FIRST MONTH OF OWNING THE VEHICLE, THE FUEL PUMP AND FUEL TANK HAD TO BE REPLACED. SINCE THEN THE VEHICLE HAS DISPLAYED INTERMITTENT LOSS OF RESPONSE TO THE ACCELERATOR PEDAL. THIS OCCURS WHEN FIRST SHIFTING INTO DRIVE, THE VEHICLE WILL NOT RESPOND TO ANY INPUT INTO THE ACCELERATOR PEDAL. THE ENGINE RPMS WILL HOLD AT 1000 OR DROP TO ALMOST STALLING THE CAR. AFTER ABOUT 10-20 SECONDS OF THIS, THE CAR WILL SUDDENLY RECOGNIZE THE THROTTLE INPUT AND WILL LURCH FORWARD. THERE IS NO INDICATION OF WHEN THE VEHICLE WILL DECIDE TO RESPOND TO THE THROTTLE INPUT. THE B-PILLAR ON BOTH SIDES OF THE CAR STARTED TO RATTLE WHEN THE AMBIENT TEMPERATURE WAS OVER ~55 F. THIS HAS BEEN SERVICED ONCE, PER A TECHNICAL SERVICE BULLETIN FROM VOLKSWAGEN. THE SERVICE SIMPLY MADE THE PROBLEM INTERMITTENT. THE TSB STATES THAT THE PROBLEM IS CAUSED BY THE AIR BAG MODULES RUBBING ON THE METAL OF THE FRAME AND BODY. ADDITIONALLY THE TSB PROCEDURE INSTRUCTS THE SERVICE TECHNICIAN TO SLIDE A SCREW DRIVER BETWEEN TWO PIECES OF BODY OR FRAME METAL, AND USE A HAMMER TO BEND THE PANELS APART FROM EACH OTHER. HAS THIS BE PROVEN TO NOT COMPROMISE THE STRUCTURE OF THE VEHICLE? THE TRANSMISSION CONSISTENTLY FAILS TO FIND THE CORRECT GEAR TO BE IN AT LOW SPEEDS OR FROM A STOP. WHEN STARTING FROM A STOP THE TRANSMISSION HAS A HARSH SHIFT IN THE FIRST 3 GEARS. THE TRANSMISSION AT TIME WILL START OFF IN THE 3RD GEAR, WITH THE THROTTLE FULLY ENGAGED, AND WILL TAKE SEVERAL SECONDS TO DETERMINE THAT IT NEEDS TO BE IN THE FIRST GEAR. BY THE TIME IT FINALLY SHIFTS INTO FIRST, IT IS AT THE PEAK RPM'S FOR FIRST GEAR AND WILL HARSHLY SHIFT INTO SECOND GEAR. THIS IS THEN QUICKLY FOLLOWED BY ANOTHER JERKY SHIFT INTO THIRD GEAR. STARTING THE CAR OFF IN THIRD GEAR HAS CAUSED ISSUES FOR MAKING A TURN IN A BREAK IN TRAFFIC TO THE POINT WHERE I CAN NO LONGER RELIABLY DEEM THAT TO BE A SAFE MANEUVER.
Seat belts, Structure, Other or unspecified, Aug 9, 2018
THERE IS A RATTLE COMING FROM LOWER B PILLAR RATTLE COMING FROM DRIVER SEAT BELT RETRACTOR, OVERHEAD CONSOLE, WOOD TRIM ON BOTH FRONT DOORS, BOTH TWEETER SPEAKER GRILLS, BOTH REAR CUP HOLDERS, ALSO FOUND REAR DECK LID CLIPS NOT CLIPPED IN ALL THE WAY DRIVER REAR ACCESS PANEL RATTING ALONG WITH BOTH REAR STOP LIGHT ACCESS PANELS
Structure, Aug 9, 2018
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. WHILE DRIVING UNKNOWN SPEEDS ON ROUGH TERRAIN, THERE WAS AN ABNORMAL TICKING, RATTLING, AND KNOCKING NOISE EMERGING FROM THE FRAME. THE VEHICLE WAS TAKEN TO HAMILTON VOLKSWAGEN (2200 NJ-33 HAMILTON, NJ 08690, 844-858-4565) WHERE IT WAS DIAGNOSED THAT THE B PILLAR NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 181087619. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE.
Structure, Aug 1, 2018
THERE WAS A LOUD, CONTINUOUS "CLICKING" NOISE COMING FROM THE DRIVER'S SIDE ALL ALONG WHERE THE ROOFLINE MEETS THE SIDE PANELS. THIS IS FROM A STRUCTURAL DEFECT DUE TO A LACK OF WELDING IN THOSE AREAS. WHILE IN FOR INSPECTION, I WAS LOANED THREE ADDITIONAL TIGUANS AND THEY ALL MADE THE CLICKING SOUND. IT'S A HEAT-SENSITIVE ISSUE, OCCURRING WHEN THE TEMPERATURE REACHES AT LEAST 45 DEGREES AND THE METAL EXPANDS. AFTER FOUR ATTEMPTS TO REPAIR THE VEHICLE BY INSTALLING CLIPS, WEDGES, AND FELT PADDING, VOLKSWAGEN AGREED TO RE-PURCHASE THE VEHICLE FROM ME. THERE ARE NUMEROUS COMPLAINTS ONLINE ABOUT THIS ISSUE, WITH VW REPURCHASING SEVERAL VEHICLES. THE CLICKING IS A CONTINUOUS ISSUE WHENEVER THE VEHICLE IS IN MOTION.
Structure, Jul 9, 2018
TICKING NOISE/RATTLING FROM THE B-PILLAR ON BOTH THE DRIVER AND PASSENGER SIDE.
Structure, Jun 22, 2018
CREAK/RATTLE FROM DRIVER'S SIDE B-PILLAR ALMOST SINCE NEW. HAPPENS WHEN DRIVING OVER BUMPS IN THE ROAD; HAPPENS MOST BUT NOT ALL OF THE TIME. RECENTLY STARTED SAME FROM PASSENGER-SIDE B-PILLAR, BUT LESS FREQUENTLY. MOST OFTEN NOTICED WHEN DRIVING A MODERATE SPEEDS (35-55). THIS IS A KNOWN ISSUE WITH A TSB FOR EARLY MODEL YEAR PRODUCTION. MAY INVOLVE POOR/MISSING WELDS.
Structure, Other or unspecified, Jun 21, 2018
PURCHASED A 2018 TIGUAN AND DEVELOPED A RATTLE IN THE B-PILLAR. VW/BODY SHOP IS REPAIRING IT ACCORDING TO A TSB THAT IS NOT UP TO STANDARD IN MY OPINION. HOW CAN YOU FIX A BAD WELD BY MAKING THE SPACE WIDER AND SPRAYING IT WITH A SEALER?