2020 Volkswagen Tiguan

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 140 owner complaints filed for this model year. This is the 8th highest complaint count among 17 Tiguan model years with reports.

Complaints by model year
  1. 140

Of the 2020 reports, 5 involved a crash. 7 people were injured.

Primary concernElectrical system34 reports · 24% of complaints
Owner complaints140Filed with NHTSA
Recall relationship3 safety recallsNHTSA campaign records

What owners report most often

  1. Other or unspecified52
  2. Electrical system34
  3. Engine25
  4. Forward collision avoidance16
  5. Structure16
  6. Service brakes11
  7. Visibility/wiper10
  8. Exterior lighting8

Recalls and investigations

  1. Structure, bodyApr 6, 2022

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.

    An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.

    Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.

    Campaign 22V226000 on NHTSA.gov

  2. Seat beltsSep 23, 2020

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Tiguan LWB vehicles. The third row seat belt anchor bolts may not have been properly torqued.

    Improperly torqued bolts may prevent the third row seat belt from performing as designed in a crash, increasing the risk of injury to the occupant.

    Volkswagen will notify owners and will repurchase the vehicles. Owners are advised: No one should occupy the third row seat due to the safety risk. The recall began October 7, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen number for this recall is 69BA.

    Campaign 20V579000 on NHTSA.gov

  3. SeatsAug 26, 2020

    Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

    In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

    Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.

    Campaign 20V505000 on NHTSA.gov

Representative owner complaints: engine

27 reports, newest first. Show all

  1. Engine, Oct 5, 2020

    MY CHANGE OIL SERVICE LIGHT CAME ON AND KEPT REMINDING ME DAILY FOR 10 DAYS THAT I NEEDED AN OIL CHANGE. I TOOK IT TO THE LOCAL DEALERSHIP TODAY AND THEY SAID THEY WOULD ONLY CHANGE THE OIL AT 10,000 MILES. I ONLY HAD 5800 MILES BUT THE OIL WAS LOW SO THEY ADDED OIL. I HAVEN'T EVEN HAD THE CAR 6 MONTHS. WHAT IS WRONG WITH THE NEW ENGINES OR SHOULD THE OIL REALLY BE CHANGED AT 6000 MILES? I SHOULD NOT BE HAVING ISSUES WITH A BRAND NEW VEHICLE. SOMETHING NEEDS TO BE DONE BY VOLKSWAGEN TO CORRECT THIS ISSUE.

  2. Engine, Sep 21, 2020

    BOUGHT CAR ON 4/6/ 2020 BRAND NEW AT 2600 MILES OIL LITE CAME ON I CHECKED AND IT NEEDED 1 QUART.I WENT TO DEALER THEY CHECKED IT AND ADDED 1 QUART AND TOLD ME TO COME BACK WHEN IT HAPPENS AGAIN . I CHECK IT EVERY WEEK AND NOW 9/21/20 IT IS ADD THE ADD POINT ON THESTICK ODOMETER NOW AT 3800 MILES. THIS HIGH CONSUMPTION IS TO MUCH.THE LIGHT HAS NOT COME ON YET BUT I DONT LIKE RUNNING IT DOWN TO THE BOTTOM OF THE STICK. I HAD A 2019 TIGUAN AND IT NEVER NEEDED OIL AND HAD OVER 8000 MILES ON IT.I BELIEVE THEY MADE CHANGES TO THE ENGINE AND IM NOT HAPPY WITH IT .THEY NEED TO DO SOMETHIG ABOUT IT SOON. I ALSO HAD A 2014 PASSAT THAT NEVER USED OIL. NO HELP FROM DEALER EXCEPT TO PUT A QUART IN.QUIRK VW QUINCY MA