2024 Volkswagen Tiguan
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 68 owner complaints filed for this model year. This is the 14th highest complaint count among 17 Tiguan model years with reports.
Of the 2024 reports, 3 involved a crash and 4 involved a fire.
What owners report most often
Recalls and investigations
Back over prevention, softwareMay 20, 2026
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Tiguan vehicles previously repaired under recall 25V082. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91NF. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning May 27, 2026.
Campaign 26V321000 on NHTSA.gov
Back over prevention, softwareFeb 12, 2025
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
Campaign 25V082000 on NHTSA.gov
Representative owner complaints: back over prevention
6 reports, newest first. Show all
Electrical system, Visibility/wiper, Back over prevention, Sep 17, 2026
The infotainment system no longer works after an over the air update. The backup camera is including all other cameras are no longer visible . Before it completely just stopped working When attempting to back out the infotainment system would freeze and not signal something was back there . The digitally dynamic road display is not working so car ACC is not operable . Additionally since the blackout the windshield wipers randomly turn on even if not raining causing distraction and obstructed visibility at times Problem has been confirmed by independent VW dealers in several states (there is a whole Facebook VW owners group where several people are reporting the same issue) there are also known topics related to these issues on VWs help center page regarding OTA updates and infotainment system issues It gives instructions on how to troubleshoot but then says see your local dealer if that doesn’t resolve the issue Vehicle has been inspected by VW dealer. The backup camera would freeze intermittently and dealer would report nothing to see so it’s working fine . After last ota update system blacked out longer and has not turned back on
Electrical system, Visibility/wiper, Back over prevention, Aug 24, 2026
On XXX, my 2024 Volkswagen Tiguan experienced an internal electrical failure of the 5F Infotainment Control Module (Part #3Q5-035-842-J). There were no advance warning lights or symptoms prior to the screen going completely black and unresponsive. The failure was officially diagnosed and confirmed by an authorized dealership, Fitzgerald Volkswagen in [XXX], on XXX. The component is currently installed in the vehicle and available for inspection upon request. Safety Risk: The 5F module failure completely disables the primary display screen, rendering the rearview camera system frozen and entirely inoperable. This creates a severe rear-visibility safety hazard while reversing, particularly when transporting my minor child, and fails to comply with Federal Motor Vehicle Safety Standard FMVSS No. 111 (Rear Visibility). Systemic Failure & Backorder: The module failure also disables the radio, wireless charging, and front/rear USB ports. Fitzgerald VW special-ordered the replacement module under warranty but confirmed the part is on a nationwide backorder with no estimated time of arrival (ETA) and approximately 59 units currently backordered nationwide. The vehicle has not been inspected by law enforcement or insurance, but the manufacturer (Volkswagen Group of America) has been formally notified under Customer CARE Case #XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Lane departure, Back over prevention, May 19, 2026
Vehicle was brought to Volkswagen dealer on 4/2/26 for recall service/software update. Prior to service, rear camera and safety assistance systems operated normally. During recall procedure, update reportedly failed and vehicle was returned with rearview camera, parking sensors, and multiple driver assistance/safety systems inoperative. Vehicle has remained unrepaired for approximately seven weeks pending parts or further repair, with no clear resolution timeline provided. Failure occurred directly following dealer-performed recall work involving safety-related systems.
Back over prevention, Aug 27, 2025
The contact owns a 2024 Volkswagen Tiguan. The contact stated while reversing, the back over prevention camera system failed to function as intended. The contact almost struck a pedestrian in a wheelchair due to the failure. The dealer was made aware of the failure. The contact was informed that parts were not available to repair the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V082000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,500.
Exterior lighting, Back over prevention, Aug 21, 2025
The contact owns a 2024 Volkswagen Tiguan. The contact stated that the vehicle was involved in a crash that damaged the driver's side headlight. The vehicle was taken to the dealer for repair; however, the contact was informed that the headlight Part Number: 5NL-941-113-D was on a national back order. The vehicle was not repaired and remained with the dealer. The manufacturer was contacted for assistance in shipping the part to the dealer, but no assistance was provided. Additionally, the contact received notification of NHTSA Campaign Number: 25V082000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Back over prevention, Aug 14, 2025
The contact owns a 2024 Volkswagen Tiguan. The contact received notification of NHTSA Campaign Number: 25V082000 (Back Over Prevention). The contact stated that while the transmission was shifted into reverse(R), the rear-view camera image was black and had since failed to provide an image of the rear of the vehicle. The vehicle was taken to a dealer three times however, the dealer denied the repair because the update was not available. The manufacturer was not notified of the failure. The failure mileage was unavailable.