2018 Acura MDX
Problems, recalls and owner-reported issues
Engine is the leading concern among 166 owner complaints filed for this model year. This is the 11th highest complaint count among 24 MDX model years with reports.
Of the 2018 reports, 3 involved a crash and 4 involved a fire. 3 people were injured.
What owners report most often
Recalls and investigations
Structure, frame and membersJun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Campaign 26V365000 on NHTSA.gov
Air bags, sensor, occupant classification, front passengerMay 21, 2026
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Air bags that deploy unintentionally during a crash increase the risk of injury.
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Campaign 26V332000 on NHTSA.gov
Exterior lightingApr 17, 2025
Honda (American Honda Motor Co.) is recalling certain 2014-2020 Acura MDX vehicles. Moisture may enter the tailgate lid light assembly and wiring harness, which can cause the interior and exterior lights to fail, including the lid lights, position lights, license plate lights and taillights.
Vehicle lights that fail to illuminate can decrease visibility and increase the risk of a crash.
Dealers will inspect the wiring and install a fuse harness, replace the lid light, and repair the body dust sealer, as necessary, free of charge. Owner notification letters were mailed May 30, 2025. Owners may contact Acura's customer service at 1-800-382-2238. Acura's number for this recall is FLI. Vehicles included in this recall that were previously repaired under NHTSA recall number 19V-256 will need to have the new remedy completed.
Campaign 25V259000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Engine and engine cooling, engine, hard parts internal/mechanicalNov 13, 2023
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Campaign 23V751000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, belts and associated pulleysApr 12, 2019
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.
Teeth separation from the timing belt may result in an engine stall, increasing the risk of crash.
Honda will notify owners, and dealers will inspect the vehicle and replace any affected timing belt free of charge. Vehicles receiving a replacement timing belt will also have the engine inspected and any damaged components will be replaced for free. The recall began June 7, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is L4M. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is Z4L.
Campaign 19V298000 on NHTSA.gov
Exterior lighting, tail lightsMar 28, 2019
Honda (American Honda Motor Co.) is recalling certain 2014-2019 Acura MDX and 2017-2019 Acura MDX Sport Hybrid vehicles. Moisture may enter the tailgate lid lights, possibly causing a loss of the tailgate lid lights and the taillights.
Loss of the taillights reduces the vehicle's visibility, increasing the risk of crash.
Acura will notify owners, and dealers will modify the tailgate lid lights and install updated gaskets and a wiring sub-harness or will replace both tailgate lid lights. The repairs will be performed free of charge. The recall began May 7, 2019. Owners may contact Acura customer service at 1-888-234-2138. Acura's number for this recall is M49.
Campaign 19V256000 on NHTSA.gov
Fuel system, other, delivery, fuel pumpJan 29, 2019
Honda (American Honda Motor Co.) is recalling certain 2016-2018 Acura MDX, 2015-2019 Acura TLX and 2015-2017 Honda Accord vehicles, equipped with a 3.5L V6 engine. Particulates in fuel may adhere to the internal components of the fuel pump, reducing its performance.
Reduced fuel pump performance can result in an engine stall, increasing the risk of crash.
Honda will notify owners, and dealers will update the fuel injection engine control unit (FI-ECU) software and, if necessary, replace the fuel pump, free of charge. The recall began March 25, 2019. Owners may contact customer service at 1-888-234-2138. Acura's recall number for this recall is P3W. Honda's recall number for this recall is N3X.
Campaign 19V060000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperNov 1, 2018
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Acura MDX, 2017-2018 Acura MDX Sport Hybrid, 2018-2019 Honda HR-V and Honda Odyssey, and 2016 Honda HR-V vehicles. The rear brake caliper pistons may have an insufficient coating, causing gas pockets to form, reducing brake performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
A reduction of braking performance increases the risk of a crash.
Owners will be notified, and Honda or Acura dealers will bleed the brakes, free of charge. The recall began December 11, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are C31 and L30.
Campaign 18V777000 on NHTSA.gov
SeatsApr 5, 2018
Honda (American Honda Motor Co.) is recalling certain 2018 Honda Pilot and Ridgeline vehicles and 2018 Acura MDX vehicles. The front driver and passenger powered seats in the Honda vehicles and the driver powered seats in the Acura vehicles may have been assembled with improperly manufactured rivets. In the event of a crash, the rivets can break causing the seats not to be secured to the floor. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
In the event of a crash, if the seat does not remain secured to the floor, the seat occupant has an increased risk of injury.
Honda will notify owners, and dealers will replace the driver seat frame assembly in Acura MDX vehicles, and replace the driver and front passenger seat slide rail frames in Honda Pilot and Ridgeline vehicles, free of charge. The recall began May 30, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is D0S, and T0T.
Campaign 18V221000 on NHTSA.gov
Representative owner complaints
166 reports, newest first.
Engine and engine cooling, Fuel system, Gasoline, Jan 22, 2024
The contact owns a 2018 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Fuel system, Gasoline, Engine and engine cooling, Jan 11, 2024
The contact owns a 2018 Acura MDX. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Seat belts, Jan 10, 2024
On September 30th I got in my car and my drivers seatbelt would not pull out. It was completely stuck. There was no accident or incident, it just fully stopped working and would not pull out to buckle. It was taken apart my a family mechanic and he confirmed a new part of was needed. We then took it to the dealership and they confirmed a new part was needed. This makes my cart illegal to use. A seatbelt is the most basic, fundamental piece of safety equipment needed. My car is not safe to drive. Driving it puts myself at risk everyday day. This could easily result in death. The dealer told us that the part is indefinitely backordered with no ETA. They said they had two other orders for a drivers seatbelt that they were waiting on that they haven't gotten, one of them placed in July. This is 3 people at one dealership that cannot get a drivers seatbelt. I escalated this to Honda/Acura. It took over 20 emails and calls and 10+ social media posts for someone to call me back. I was told I would be moved to a critical back order part and skip the line. It would make me 9th in line, meaning there are many more than that waiting on the part given you don't get moved to a critical back order part unless you continue to call, email and blast them. I was told it could take a year for me to get a new seatbelt as they are having production issues (yet they are making new cars with seatbelts without a problem). They are not prioritizing getting this most basic fault feature replaced and based on the amount of people at one dealer waiting for this part and the "hundreds" as she told me also waiting for this part this should be prioritized and it should be recalled. They are also not offering anytype of safe loaner car for those with the issue to drive even though that are to blame for the production issue.
Electrical system, Jan 9, 2024, fire
Fire under the hood of my 2018 MDX - caused by weak battery and overloaded starter. My car was parked in the garage right under my daughter’s bedroom. I pressed the "Start" button on the car and the dashboard started to flash on and off quickly and I heard clicking sounds and other swooshing noises. The car did NOT start but it seemed to keep trying over and over again. I pressed the start/off button repeatedly but the car did not shut off. My wife came out and asked what I was doing and she smelled and saw smoke coming from under my hood. She ran into the house and called 911. I popped the hood and got out of the car. At this point, there was more smoke and a VERY strong burning electrical odor. The car continued to try to start and the only thing I could think of was to disconnect the battery. Just as I disconnected the battery, The fire department showed up and the smoke started to slowly subside since the car was no longer trying to start. I called AAA and had the car towed to the local Acura dealership that I just had it serviced at. Upon their evaluation, it was determined that the battery was not completely dead, but not strong enough to engage the starter. Therefore, the car continued to try to start and overloaded the starter, burning it out. I strongly feel that this is a catastrophic failure for Acura and completely unacceptable for a vehicle with all kinds of safeguards. It should not have caught on fire from a weak battery in the garage/under my daughter’s bedroom – The whole car and house could have burned down. After several weeks of discussions with the dealership and Acura customer care, it was determined they would split the cost of ~ $2000 for repairs. I felt I had no choice but to pay it and get my car back with a new starter and battery. I asked the dealership to give me the starter - I do have it - I also noticed the replacement starter is a new model - Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power train, Electrical system, Engine, Jan 9, 2024
First it was start knocking under the hood and the car suddenly stop on the freeway at 80 miles an hour. The car lost all the power. We were lucky we didn't get hit by other cars on the freeway.
Fuel/propulsion system, Jan 8, 2024
Sometimes when we step on the gas petal, the car does not move, and when we press harder on the gas petal, the car suddenly takes off very fast. We have almost been hit by other cars many times because the car does not move when we press the gas petal.
Engine, Jan 6, 2024
This acura has always hesitated when pressing the gas. I told my technician two years ago and he claimed to do some type of electronic update. To find out the cause was really the engine/engine shaft is unacceptable. I want my money back on the purchase of a new lemon immediately. What do I need to do?
Other or unspecified, Engine, Jan 5, 2024
My 2018 Acura MDX received an Auto Engine Software update a couple months ago. I took it in "Acura of Johnston" in Iowa due to a recall notice I received that indicated engine could stall when trying to accelerate or may not restart. After the the software update I was told this should fix the problem and they would only replace the mechanical parts if the software failed; Starter Motor Assembly along with the Power Relay Assembly. I left the dealership and later that day the message "Auto Engine Idle Stop System Problem" flashed periodically. I called the dealership and spoke to the Service Department. He explained that wasnt a problem, as it is probably due to outside temperature and the update now has 13 different variables and should be okay. (I didn't buy it) he told me to contact them if it continued. In the past 2 weeks starting towards the end of December 2023 the "Auto Engine Idle Stop System Problem" message flashes several times during driving with a chine. I called the dealership and they tried to explain away it was due to temperature. I pushed back and reminded him what he told me previously. He then put me on hold and came back and said to bring the car in. I did contact Acura customer care and explained what happened and told them I read the original technician guide that stated if the software didn't take they would need to replace the parts. I asked this is covered correct? The representative said no because my care has a "Rebuild Title" and it would be at your cost. I reminded them that their recall stated this as a Safety Issue. She stated they were only extending the warranty to non "Rebuild Title Owners". I again asked, "Despite this being a safety recall by your own company"? She said yes and parts to fix would be my expense. My VIN is [XXX] and has other recalls outstanding and when I asked about those I wasn't re-assured those would be covered INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle speed control, Engine, Fuel/propulsion system, Dec 28, 2023
The engien keep stalling, prolem accelerating jurky transmisión and this is the only car I have to go work I take the highway everyday I am cosern that something can happend to me.
Electrical system, Fuel/propulsion system, Dec 22, 2023
While preparing to enter the expressway my 2018 MDX stalled and various dashboard lights came on. My family and I drifted into the median while nearly being hit by passing car. It took about 10 minutes before the MDX became operational again. I took it to a local mechanic when we arrived at our destination. They couldn't locate any issues or "bad codes." Since that incident my fuel mileage and shifting has begun to deteriorate. Entering traffic and trying to pass cars has become difficult while driving. I have called Acura and a local dealership in Charlotte, NC. Both failed to provide next steps that didn't involve spending money to fix an issue that based on feedback on various sites and NTSB site is a common issue.
Electrical system, Exterior lighting, Dec 13, 2023
Passenger rear, right inner tail light is not working. Was under recall but Acura is not replacing it. Obviously water has entered it and shorted it out. They said the recall was completed on it but why is the taillight not working. In report made by the dealer it says it is shorted after hooking it up to a voltmeter. Why are they not replacing it. It reduces visibility to the rear of the car.
Engine, Dec 6, 2023
Honda refuses to inspect my vehicle to determine if it is safe to drive. They say they will not inspect vehicles untill they have the repair parts available. That puts me at risk for driving a defective vehicle and having an accident that could cause property damage and/or death for me and other people. As I do not have the technical expertise to inspect the vehicle myself, I have no choice but to park it until Honda decides to act. I belive that this is unreasonable and constitutes a failure to act timely. They should at least be willing to do the inspection now to determine if the vehicle is safe or not and then do any necessary repairs once the parts are available. They will need to inspect the vehicle eventually anyway, so I am not asking them to do anything extra.
Engine and engine cooling, Dec 4, 2023
The contact owns a 2018 Acura MDX. The contact was notified by a relative of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Seats, Dec 2, 2023
Seat Base rivets are damaged and confirmed by dealer upon inspection. There IS a recall on this problem for 2018 Acura MDX but my 2018 Acura MDX vin doesn't show to be part of the recall even though the problem with the seat base rivets failing due to improper installation, are the same problem confirmed by the dealer. I was told it was safe to drive by dealer. However the seat constantly clicks out of place when braking and accelerating
Fuel/propulsion system, Jun 7, 2023
This car has repeatedly had issues with delaying to take off when I touch the gas pedal. Once the pedal is depressed there is a long delay before the car actually moves. Two days ago as I was driving at around 35mph all warning lights came on and the car started jerking as it was trying to slow down or stall. I was able to get back to my home luckily I was only up the street and was able to drive under 30mph and had to pull off the road several times because it kept jerking almost as if someone was repeatedly slamming on the brakes. I had a mechanic hook a reader up and was able to determine it was the high pressure fuel pump. Acura claims my car has no open recalls but I believe although it may not be currently it obviously should be part of the recall involving the same exact issue. The warranty expired 3k miles ago ironically, but given this issue has happened to other cars of the same make and model and given the recall for this same part on other cars like mine just with a different vin I believe it should be covered as it is a major safety concern. The car jerked very hard and luckily I did not have my kids with me and luckily no one was too close to me when my car starting stopping in such an forceful way. If I was on a Highway I would have probably been involved in an accident as the car was attempting to go into limp mode due to the failure of the fuel pump and was aggressively shifting down when I was only going 35mph I can only imagine what could happened if i was traveling double that speed.
Electrical system, Jun 5, 2023
The car attempts to start on its own, light come on and at times the alarm goes off. The car does not open at times and requires manual override to oepn.
Seats, May 22, 2023
My 2018 Acura MDX seat comes out of place while driving. I am concerned it may completely disengage from the base and prevent me from stopping or accelerating. It has become increasingly worse since I brought this problem to the dealer. There IS a recall on 2018 Acura MDX for the Seat Base failure due to rivets becoming damaged after manufacture installation. My 2018's VIN number however is not part of this recall even though the problem with the rivets becoming damaged causing my seat to slip out of place and move while driving. This was confirmed by the dealer through a diagnostic test I paid to confirm it. My drivers seat is unstable and "slips" out of place while accelerating and braking and this happens constantly while driving. I complained about this to the dealer AND called Honda America. The dealer confirmed that the seat base rivets are in fact damaged causing the seat to move while accelerating or braking. I asked why my car is not part of the known recall with Honda America even though the problem is the same safety issue that Honda recalled other 2018 Acura MDX'S. They just told me I can check back to see a recall may be issued. It will cost me over 2000.00 to repair. This is a safety issue Honda America should stand behind because clearly this 2018 Acura MDX slipped by the inspection and the seat is failing.
Other or unspecified, Fuel/propulsion system, Apr 25, 2023
This is my first luxury car. Ever since I bought the car in 2019, I noticed that sometimes when I press on the gas pedal, it takes a little time for the car to move. I just assumed it was normal. Never owned an Acura before. Two weeks ago and a week ago, I also got into a car accident. The first time was when I was entering the freeway. I see the cars on the freeway coming from my left side. They were far enough form me enter the freeway safely. I pressed the gas pedal to speed up so I could enter the freeway. I pressed on the gas pedal. Nothing happens. The car didn't respond. I pressed again and this time it moved. By the time my car moved and pick up speed, the oncoming cars were right behind my left side. I had to brake and moved to the right side to avoid an accident. The 2nd time, I was at a stop sign. I pressed the gas pedal. Again, the accelerator did not kick in. The car behind me honked at me. It took a couple of seconds for my car to pick up its speed.
Power train, Vehicle speed control, Apr 5, 2023
It seems that, from the day we purchased the vehicle, there have been issues with the transmission regarding how it is programmed and how it responds to drive or input through the throttle. This causes the vehicle the occasionally lurch forward under acceleration, especially at low speeds in the parking lot. And times the throttle gets really confused and the transmission fails to deliver power to the vehicle for a second. This has happened to me two or three times. I was turning left when the vehicle lost power momentarily and oncoming traffic was headed straight for me and my vehicle. If the delay had lasted just a while longer, things would have looked very bad. Based on my research online, I am not the only driver experiencing this kind of problem with the transmission.
Electrical system, Mar 27, 2023
Keyless Access/TPMS Control Unit is failing. Vehicle randomly behaves where all dash lights blink on and off, head lights turn on, car alarm intermittently alarms, and motorized steering wheel moves. It is unknown if there is any malfunction to ADAS or other systems due to this random behavior. Vehicle cannot be parked with the battery connected as all of these events intermittently happen and drains the battery. The behavior is so startling and a concern to drive that it is unknown if it will completely fail and shutdown while driving. For example, the Keyless Control Unit could potentially fail to recognize the key while driving and then the vehicle would shutdown as if being stolen. Vehicle has been inspected by the dealer, confirmed malfunction and noted occurence with other customers vehicles of same make and model. Diagnostic report by dealer states the failing component.
Visibility, Mar 25, 2023
Acura & the service center ripped me . The issue in the car started on aroud start of septmber 2022 . They did some front glass replacement which is not under warranty . When I purchased the car from Acura it was an Acura certified car and had a 7 year warranty on it.But your service center is saying it is not under warranty . The issue caused the leak is not from any of my mistakes , I only fixed the car at the same service center which also concerns me about Acura brand reliability . The Carpet was covered under my insurance and the 30 days I didn't get a loaner car from your dealership . I need to have a big fight with your dealer to get this issue resolved and then I got one . This 30 days car I spent nearly 400$ with insurance to have a car . I agree the supply chain issue caused a 5 months delay for the carpet . I raised the concern in December that the car is ideal for the service center and has any issues .Please see the rust happen under the seat rails . This is concerning me .I am not sure how much rust is under the carpet now . I spent 1076.76 on the car for this issue but the rust in the bottom of the car concerns me a lot . Also in the bill they say it vacuumed all the interior but 3 rows was a mess with old carpet . I am not expecting this experience from a premium brand service . Added the ticket with Acura and they assure they will look with the service and nothing happened . Now my insurance went up . I am concern on the resale value of my car .
Fuel system, Gasoline, Feb 24, 2023
The contact owns a 2018 Acura MDX. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, which caused the vehicle to lunge forward. Additionally, several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a faulty fuel system. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Other or unspecified, Engine, Fuel/propulsion system, Jan 30, 2023
The vehicle has experienced an acceleration hesitation issue on a number of occasions. When I depress the accelerator from a stop and take my foot off the brake the vehicle does not respond. If I take my foot off the accelerator then depress it again all the way to the floor the vehicle after 3 or 4 seconds will lunge forward. In an intersection this "stall" may cause a collision with another vehicle. This has happened on a number of occasions but fortunately no accidents yet. I have taken the car to the dealer on no less than three times for this issue and been advised that no repair is necessary and that it was simply "a characteristics to this vehicle model and no repairs are needed."
Power train, Engine, Jan 13, 2023
Car has 1-2 second hesitation when the accelerator is pressed before the vehicle will accelerate. Causes dangerous condition when trying to turn in front of oncoming traffic.
Electrical system, Oct 24, 2022
The car was bought in November, 2018, and is still under warranty. In the morning of October 3, 2022, The car would not start. The voltage of the battery was measured to be about 11.5 V. A new battery was bought and put in by myself on October 4, 2022, since I did not realize that the battery was still under warranty. Everything looked normal on October 5, 2022. But in the morning of October 6, 2022, the headlights were found to be on even though nobody was around the car parked in the garage. Sometimes the alarm would go off. This happens randomly but frequently ever since. An appointment was made with the dealer, and the car was checked out on October 10, 2022. The dealer determined that the Keyless Module Unit was faulty, but the part was on back order. The service advisor assured me that it should be safe to drive the car. Ever since, the car has been trying to start itself frequently and randomly. It would turn on the headlights, move the driver seat, go through the engine turnover cycle, etc. Sometimes it also moved the window shield wipers, or sounded the alarm even though the car was not locked. Being afraid of driving the car, I started to ask for a loaner or rental car from the the dealer on October 12, 2022, and have been talking to both Acura warranty department and the dealership since. Today (October 24, 2022) the car would not start, and had been towed to the dealership. Now it has been more than a week, I still cannot get a rental car from Acura, even though the service director from the dealership also had a concern about the safety of driving the car or leaving the car unattended.