2002 BMW 3 Series
Problems, recalls and owner-reported issues
Air bags is the leading concern among 442 owner complaints filed for this model year. This is the 6th highest complaint count among 21 3 Series model years with reports.
Of the 2002 reports, 18 involved a crash and 31 involved a fire. 22 people were injured and 2 people died.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: air bags
151 reports, newest first. Show all
Air bags, May 19, 2017
TAKATA RECALL. WE ARE UNDER RECALL 17V047. FOR FOUR MONTHS, WE HAVE BEEN CALLING AND DOING ON-LINE CHATS WITH BMW OF MOBILE (MOBILE, ALABAMA). EVERY CALL OR CHAT ENDS WITH THEM ASKING FOR OUR PHONE NUMBER AND EMAIL ADDRESS. THEY SAY THEY WILL CONTACT US SHORTLY WITH INFO ON WHEN OR IF THE RECALL CAN BE DONE. THEY HAVE NEVER ONCE CALLED OR EMAILED US BACK. I CAN UNDERSTAND THAT IT MIGHT TAKE A WHILE, BUT THEY COULD AT LEAST LET US KNOW WHAT IS GOING ON WHILE WE ARE DRIVING THIS DANGEROUS CAR. IS THERE ANYTHING WE CAN DO ABOUT THIS, OR DO WE WAIT AND BE IGNORED UNTIL SOMETHING REALLY BAD HAPPENS? AREN'T THEY REQUIRED TO HONOR THIS RECALL?
Air bags, May 16, 2017
AIRBAG LIGHT COMES ON WHEN DRIVING, AND SOMETIMES IT DOES NOT. I HAVE CONTACTED THE DEALERSHIP JACKSONVILLE FL MULTIPLE TIMES TO GET THE RECALL FIXED SINCE THE RECALL NOTICE IN THE MAIL. THEY ALWAY SAY THEY DON'T HAVE THE PART AND CANNOT DO IT. THEY WILL TRY TO ORDER IT AND IF IT COMES IN THEY WILL CONTACT ME. I NEVER HEAR BACK FROM THEM.
Air bags, Mar 23, 2017
TL* THE CONTACT OWNS A 2002 BMW 330XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V172000 (AIR BAGS) AND 15V318000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Feb 24, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW 323. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Feb 8, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V172000 (AIR BAGS) AND 15V318000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Dec 13, 2016
"TAKATA RECALL" DEALER HAS FAILED TO REPLACE AIRBAG.
Air bags, Nov 10, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Nov 2, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Oct 28, 2016
TAKATA RECALL I RECEIVED A NOTICE THAT MY DRIVER'S SIDE AIRBAG WAS TO BE REPLACED UNDER THE TAKATA RECALL IN JUNE 2015. I HAVE MADE OVER A DOZEN REQUESTS WITH MY LOCAL BMW DEALER TO HAVE THE RECALL PERFORMED BUT EACH TIME I HAVE BEEN TOLD THERE ARE NO AIRBAGS AVAILABLE. MY COMPLAINT IS THAT I DRIVE MY CAR EVERY DAY WITH WHAT IS A KNOWN DEFECTIVE (AND POSSIBLY DEADLY) SAFETY DEVICE AND WHILE I KNOW THE REPLACEMENT AIRBAGS ARE BEING PRODUCED I AM NOT ABLE TO HAVE ONE ALLOCATED FOR MY VEHICLE. THIS IS NOT AN ACCEPTABLE SITUATION!
Air bags, Oct 18, 2016
I GOT THIS RECALL LAST YEAR...I CALLED THE DEALERSHIP HERE IN CLEAR LAKE HOUSTON, AND I WAS TOLD THEY DON'T MAKE THE AIRBAGS FOR THIS RECALL... AND HE SAID CALL BACK ......WELL I HAVE FOR 2 YEARS NOT! THEN I GOT A NEW LETTER SAYING THAT THEY WHERE IN STOCK AND MAKE AN APPOINTMENT SO I CALLLED THE DEALERSHIP AGAIN.........AND AGAIN I WAS TOLD THEY DON'T MAKE THESE PARTS......IM SORRY BUT THIS DOESN'T MAKE ME FEEL VERY SAFE. I GUESS I JUST DON'T UNDERSTAND WHY THEY DON'T MAKE THESE PARTS..ITS SUPPOSE TO PROTECT ME
Air bags, Sep 21, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW 325XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR WITH THE DEALER. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE DEALER ONLY INDICATED THAT THE PARTS WERE ON A NATIONAL BACK ORDER, WHICH HAD BEEN LONGER THAN A YEAR. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Sep 17, 2016
TAKATA RECALL, I HAVE A 6 MONTH OLD BABY, I JUST GOT THIS CAR AND THE AIRBAG LIGHT WAS ON AT IDLE AND WON'T GO AWAY. I KNOW THE FIRST AND ONLY OWNER. I KNOW THAT IT'S BEEN ON FOR A WHILE NOW. I AM EXTREMELY CONCERNED FOR THE SAFETY OF MY SON. THIS MUST BE ADRESSED..
Air bags, Sep 16, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW 325XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 11/29/16*LJ THE CONSUMER STATED THE PART FINALLY ARRIVED AND THE VEHICLE WAS REPAIRED IN NOVEMBER 2016. UPDATED 12/14/16.*JB
Air bags, Sep 14, 2016
TAKATA RECALL. IT HAS BEEN 14 MONTHS SINCE THE INITIAL NOTIFICATION OF THE RECALL. NO COMMUNICATION FROM BMW. ONLY RESPONSE TO QUESTIONS IS IT IS PENDING SOON. IS THERE JUSTIFICATION FOR LENGTH OF TIME TO RESOLVE REPAIR TO A "DANGEROUS PROBLEM"?
Air bags, Sep 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS). THE DEALER REPLACED THE AIR BAG; HOWEVER, THE AIR BAG MODULE, AS STATED IN THE NOTIFICATION, WAS NOT REPLACED. THE AIR BAG LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. PARTS DISTRIBUTION DISCONNECT.
Air bags, Sep 8, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Sep 6, 2016
TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Sep 5, 2016
TAKATO RECALL - I RECEIVED RECALL NOTICE IN JULY 2015 AND EVEN WITH REPEATED CALLS TO BMW DEALER, NO REPAIR HAS BEEN DONE. I REFRAIN FROM DRIVING THE CAR AND HAVE LESS THAN 400 MILES IN THE LAST YEAR, BUT STILL HAVE TO PAY FOR INSURANCE, INSPECTION, LICENSE. I HAVE BEEN POSTPONING REPAIRS, BUT I DON'T WANT TO SPEND MORE MONEY ON A CAR THAT I SHOULDN'T DRIVE.
Air bags, Sep 2, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V428000 (AIR BAGS), 15V318000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Sep 2, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V318000 (AIR BAGS) AND 14V428000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. UPDATED 10/19/16*LJ *TR
Air bags, Aug 31, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW 330CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Aug 30, 2016
TAKATA RECALL - I HAVE CALLED ALL THE BMW CENTERS IN MY LOCAL AREA AND NONE HAVE BEEN ABLE TO REPLACE THE DRIVERS SIDE AIRBAG. THEY HAVE NO CLUE WHEN AND ACT AS IF IT IS NOT A REAL SAFETY ISSUE.
Air bags, Aug 29, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW 330I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT CALLED TWO DEALERS AND THEY DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Aug 26, 2016
BMW DEALER WOULD NOT REPLACE TAKATA AIRBAGS
Air bags, Aug 25, 2016
IT'S BEEN 15 MONTHS SINCE BEING NOTIFIED ABOUT THE RECALL AND I STILL HAVE NOT BEEN NOTIFIED THAT THE PART IS AVAILABLE FOR THE REPAIR. I'M CONCERNED BECAUSE MY CAR IS ONE OF THE OLDEST IN THE RECALL DATE RANGE AND IT IS THE DRIVER AIR BAG, WHICH IS THE ONE POSITION ALWAYS OCCUPIED IN THE VEHICLE AND BY ME. THERE IS ALREADY 140,000 MILES ON THIS VEHICLE AND IT'S MY DAILY DRIVER SO I BELIEVE IT IS AT RISK. HUMIDITY IS HIGH IN THE KANSAS CITY AREA WHERE THIS CAR HAS BEEN FOR IT'S LIFE. I'M CONCERNED THAT THE AIR BAG IN THE CAR HAS NOT EVEN BEEN DISCONNECTED TO PREVENT IT FROM GOING OFF GIVEN I ALWAYS WEAR A SEAT BELT UNTIL SUCH TIME AS A REPAIR CAN BE MADE.