2002 BMW 3 Series
Problems, recalls and owner-reported issues
Air bags is the leading concern among 442 owner complaints filed for this model year. This is the 6th highest complaint count among 21 3 Series model years with reports.
Of the 2002 reports, 18 involved a crash and 31 involved a fire. 22 people were injured and 2 people died.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: electrical system
68 reports, newest first. Show all
Electrical system, Exterior lighting, Jan 23, 2013
AFTER THE RECALL, NHTSA ACTION NUMBER: EA09019 , I BROUGHT IN MY CAR AND THEY ADDED A GROUND WIRE THAT WAS TO FIX THE ISSUE WITH AN INTERMITTENT LIGHTS-OUT WARNING AT THE DASHBOARD. AFTER SEVERAL MONTHS, THE ISSUE WAS STILL THERE. I BROUGHT THE VEHICLE BACK TO BMW AND THEY SAID THAT THEY ALREADY ADDED THE GROUND CABLE AND THAT'S ALL THEY COULD DO. THE SAME ISSUE STILL EXISTS. UPON READING FURTHER REGARDING THIS ISSUE, IT APPEARS THE WIRING HARNESSES HAD "MELTED" DUE TO EXCESSIVE HEAT CREATED BY A FAULTY GROUND CABLE. THE DAMAGE HAS ALREADY BEEN MADE AND BMW REFUSED TO FIX THE ISSUES CAUSED BY THIS FAULTY DESIGN. THEY QUOTED ME OVER $800 TO REPLACE THE ENTIRE HARNESS AND CHARGED ME 1 HOUR OF LABOR @$195/HR TO FIND THAT OUT. THE FAULTY GROUND CABLE CREATED THE EXCESSIVE HEAT CREATING ISSUES WITH THE WIRING HARNESS TO THE REAR OF THE CAR LIGHTS. BMW SHOULD PAY NOT JUST TO PREVENT ISSUES BUT TO PAY FOR ISSUES ALREADY CREATED BY THIS FAULTY DESIGN. *TR
Engine and engine cooling, Electrical system, Jan 15, 2013
A/C SYSTEM WHEN ENGAGED MADE A LOT OF NOISE. DEALERSHIP TECHNICIAN CHECKED AND FOUND NOISE COMING FROM A/C COMPRESSOR. REPLACED COMPRESSOR. *TR
Electrical system, Engine, Jan 15, 2013
HEADLIGHTS CAME ON FOR BRAKE, ABS, TRACTION, ETC. AND CAR WENT DEAD. DEALERSHIP TECHNICIAN PERFORMED BATTERY AND DRAW TEST. NO DRAWS WERE FOUND SO BATTERY WAS DEEMED FAILED. REPLACED BATTERY. *TR
Electrical system, Engine, Jan 15, 2013
BATTERY WAS REPLACED A FEW WEEKS AGO BUT IT WENT DEAD AGAIN. TOOK THAT CAR BACK TO THE DEALERSHIP. THE DEALERSHIP TECHNICIAN FOUND AN OPEN CIRCUIT IN ALTERNATOR. REPLACED ALTERNATOR. *TR
Electrical system, Visibility, Jan 14, 2013
REAR RIGHT WINDOW CAME OFF THE TRACK AND BROKE WINDOW REGULATOR. REPLACED WINDOW REGULATOR. TECHNICIAN REMARKED THAT BOTH FRONT WINDOWS ARE MOVING SLOWLY SO WILL NEED TO BE REPLACED SOON ALSO. *TR
Electrical system, Exterior lighting, Oct 30, 2012
THE REPORT IS IN RESPONSE TO NOT BEING INCLUDED IN A RECALL OF THE REAR TAILLIGHT ASSEMBLY. SOME VEHICLES SEEM TO BE EXCLUDED FOR NO REASON FROM THE RECALL AND REPLACEMENT OF FAULTY WIRING. NHTSA CAMPAIGN ID # 11V438000. *TR
Electrical system, Visibility, Latches/locks/linkages, Sep 5, 2012
TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT STATED THAT THE WINDOWS COULD NOT BE OPENED OR CLOSED. IN ADDITION, THE WINDOWS WOULD EXHIBIT AN ABNORMAL CRUNCHING SOUND CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 51,000. ..UPDATED 11/28/12 *BF THE CONSUMER STATED HE HAD A PROBLEM WITH ALL THE WINDOWS, GETTING JAMMED, OR BECOMING STUCK IN THE UP OR DOWN POSITION. ALL OF THE REGULATORS WERE REPLACED. ALSO, THERE WAS A PROBLEM WITH THE LOCK SYSTEM NOT WORKING. SOMETIMES, THE BUTTON AND SWITCHES WOULD NOT WORK. UPDATED 11/29/30
Electrical system, Exterior lighting, Sep 4, 2012
RIGHT REAR TURN-SIGNAL LIGHTS OPERATE INTERMITTENTLY--SOMETIMES IT WORKS AND SOMETIMES IT DOESN'T. I ALMOST GOT HIT BY ANOTHER CAR FROM BEHIND WHEN I WAS CHANGING LANES ON THE FREEWAY. *TR
Electrical system, Exterior lighting, Aug 28, 2012
BMW NORTH AMERICA SENT OUT A RECALL LETTER DATED DECEMBER 2011 FOR THE REAR LIGHTS ON THEIR 3 SERIES CARS. THEY ADVISED CONSUMERS THAT THEY SHOULD GO TO THEIR LOCAL DEALERS FOR RECALL REPAIRS AND THAT THEY WOULD BE ELIGIBLE FOR REIMBURSEMENT FOR REPAIRS ALREADY COMPLETED AND PAID FOR. I HEARD NOTHING FURTHER FROM BMW UNTIL I WROTE TO THEIR NEW CEO FOR NORTH AMERICA, MR.WILLISCH, ASKING WHAT I SHOULD DO TO GET THEM TO TAKE ACTION ON THEIR RECALL. HE HAD HIS SECRETARY CALL ME AND ASK ME TO FAX THE RECEIPTS FOR THE REPAIRS TO HER, WHICH I DID. I HEARD NOTHING FURTHER FOR SEVERAL WEEKS UNTIL I CALLED AGAIN. SHE THEN CALLED ME BACK AND SAID I SHOULD BE HEARING SOMETHING FROM BMW SOON. THE NEXT DAY I RECEIVED A CHECK FROM PRINCETON BMW FOR THE COST OF ONE REPAIR TO THE REAR LIGHTS. HOWEVER, I FAXED RECEIPTS FOR 2 REPAIRS TO THE RIGHT REAR LIGHTS AND 1 REPAIR TO THE LEFT REAR LIGHTS. TO DATE I HAVE HEARD NOTHING FURTHER FROM BMW ABOUT REIMBURSING ME FOR THE OTHER 2 REPAIRS.. HOW CAN YOU HELP ME GET REIMBURSED FOR THE OTHER 2 REPAIRS TO MY 3 SERIES CAR? *TR UPDATED 10/1512
Electrical system, Exterior lighting, Jul 30, 2012
THIS CAR IS 2002 BMW 330CI. I NOTICED THAT THE WARNING LIGHT ILLUMINATED, WHICH INDICATED THAT A TAIL LIGHT OR BRAKE LIGHT WAS NOT WORKING. I REPLACED THE BULBS, HOWEVER, THE WARNING LIGHT REMAINED ILLUMINATED. I ALSO NOTICED THAT THE WIRING HARNESS PLUG HAD SOME DAMAGE IN THE MIDDLE AND LIGHTING ASSEMBLY ON THE RIGHT HAD A CONNECTOR IN THE MIDDLE GONE. MY MECHANIC STATED THAT THERE WAS A RECALL ON THIS PROBLEM. I CONTACTED THE RECALL CENTER WHO STATED MY CAR WAS NOT COVERED. I NOTICED A LOT OF THE BMW MODELS WERE COVERED INCLUDING 330I AND THE 330XI. I ALSO WENT TO A BMW DEALER WHO AGAIN SAID MY CAR WAS NOT COVERED. I DON'T WANT TO BE PULLED OVER FOR A PROBLEM THAT SHOULD BE COVERED BY BMW. *TR UPDATED 8/7/12 *CN
Electrical system, Jul 13, 2012
THE RED POSITIVE WIRE TERMINAL OVERHEATED AND POTENTIAL FIRE HAZARD. THE PROBLEM WOULD KILL THE BATTERY AND CAR WOULD NOT START. SHOP SAID DUE TO THE LOCATION (THE TRUNK) OF THE BATTERY THEIR WAS NOT ENOUGH GROUND. THE SHOP FIXED THE PROBLEM BY GROUNDING THE ENGINE. *TR
Electrical system, Engine, Jun 27, 2012, fire
CAR WAS DRIVEN DAILY. PARKED IN GARAGE AT 6:30PM. AT 7:20AM THE FOLLOWING DAY IT WAS NOTICED THAT A WHITE VAPOR/SMOKE WAS COMING FROM THE FRONT GRILL OF THE BMW 330CI. THE CAR HAD NOT BEEN STARTED SINCE BEING PARKED THE EVENING BEFORE. WITHIN MINUTES, THE WHITE VAPOR TURNED INTO HEAVY BLACK SMOKE AND THE ENTIRE ENGINE COMPARTMENT BECAME ENGULFED IN FLAMES. (FLAMES WERE VISIBLE FROM BENEATH THE CAR AS IT WAS PARKED IN A GARAGE) THE FIRE DEPARTMENT WAS CALLED AT THE FIRST NOTICE OF VAPOR AND FIREMEN ARRIVED 12 - 18 MIN. LATER, AT WHICH TIME THE FIRE WAS FULLY ENGAGED. TWO EXPLOSIONS EMANATED FROM THE CAR. THE FIRE AND ITS SIGNIFICANT HEAT CAUSED STRUCTURAL DAMAGE TO A PORTION OF THE HOME, INCLUDING A BENT LOLLY COLUMN AND BURNED FRAMING. IT TOOK THE FIRE DEPARTMENT OVER 2 HOURS TO FULLY EXTINGUISH THE FIRE WHICH LED TO MAJOR SMOKE AND WATER DAMAGE AS WELL. *TR
Electrical system, Exterior lighting, Jan 24, 2012
NHTSA CAMPAIGN ID NUMBER 11V438000 DID NAME INCLUDE US SPECIFICATION BMWS MADE OUTSIDE THE US. OVER TIME, RESISTANCE IN THE ELECTRICAL CONTACTS MAY CAUSE ALL REAR LAMP FUNCTIONS (TAIL LIGHT, BRAKE LIGHT, AND TURN-SIGNAL), WITHIN THE VEHICLE'S BODY PANEL TO STOP WORKING. INTERMITTENT LIGHT OPERATION REDUCES THE ABILITY TO WARN OTHER MOTORISTS OF THE DRIVER'S INTENTIONS. THIS COULD CAUSE A VEHICLE CRASH WITHOUT WARNING. *TR
Electrical system, Dec 29, 2011, fire
TL* THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT WAS DRIVING 40 MPH WHEN SMOKE WAS SEEN COMING FROM UNDER THE INSTRUMENT PANEL. THE VEHICLE WAS MERGED TO THE SHOULDER WHERE THE SMALL FIRE WAS EXTINGUISHED. THE FIRE DEPARTMENT WAS NOT NOTIFIED. THE VEHICLE WAS THEN TOWED TO A LOCAL MECHANIC WHO INSPECTED THE FAILURE AND ADVISED THE CONTACT THAT THE MAIN WIRING HARNESS PLUG SHOWED EVIDENCE OF AN ELECTRICAL SHORT, MELTING THE BATCH OF WIRES THAT CONNECTED THE PORT TO THE MAIN WIRING HARNESS UNDER THE HOOD. THE CONTACT'S INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE WHO REFERRED THE CONTACT TO A LOCAL MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000.
Electrical system, Exterior lighting, Dec 5, 2011
RECALL SUMMARY BMW IS RECALLING CERTAIN MODEL YEAR 2002-2005 325I, 325XI, 330I, AND 330XI VEHICLES MANUFACTURED FROM SEPTEMBER 1, 2001, THROUGH MARCH 1, 2005. OVER TIME, RESISTANCE IN THE ELECTRICAL CONTACTS MAY CAUSE ONE OR MORE REAR LAMP FUNCTIONS (TAIL LIGHT, BRAKE LIGHT, AND/OR TURN-SIGNAL), WITHIN THE VEHICLE'S BODY PANEL, TO STOP WORKING. CONSEQUENCE INTERMITTENT LIGHT OPERATION REDUCES THE ABILITY TO WARN OTHER MOTORISTS OF THE DRIVER'S INTENTIONS. THIS COULD CAUSE A VEHICLE CRASH WITHOUT WARNING. REMEDY BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2011. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417. NOTES BMW OF NORTH AMERICA, LLC READ MORE: HTTP://WWW.INTERNETAUTOGUIDE.COM/10-12-2002-12-107/2002-BMW-3-SERIES-RECALLS.HTML#IXZZ1FHEGYUFC. *TR
Electrical system, Exterior lighting, Aug 17, 2011
THE LEFT BLINKER STARTED MALFUNCTIONING AND, AS A RESULT, REAR TAILLIGHT BULB OUTAGE APPEARED ON DASHBOARD ALL OTHER LIGHTS WERE OK. BMW DEALERSHIP MECHANIC DIAGNOSED TAIL LIGHT GROUND WIRING ISSUE: INSPECTION REVEALED THAT WIRES WERE MELTED INSIDE REAR TAIL LIGHT HOUSING AND COULD CAUSE FIRE. RECOMMENDED REPLACING BOTH TAIL LIGHT COMPONENTS BY ADDING AN ADDITIONAL GROUND, CARRIER REPLACEMENTS FOR BULBS. REPLACEMENT SUPPLIES ON WORK ORDER INCLUDED SOCKETS, INSULATION HOUSING, CONNECTORS, SHRINKING HOSE. AFTER RESEARCH ON CONSUMER WEBSITES, I FOUND OUT MANY COMPLAINTS ABOUT THE SAME ISSUE. MY BMW 325I IS ONLY 9 YEARS OLD (2002) WITH ONLY 30,250 MILES ON IT. THIS KIND OF FUNDAMENTAL FLAW SHOULD BE CORRECTED AT BMW'S EXPENSE, NOT OURS. BMW NEEDS TO HAVE A RECALL ON THIS COMMON AND POTENTIAL DEADLY ISSUE. *KB
Electrical system, May 19, 2011
FAILURE OF THE GENERAL MODULE 5 WHICH RESULTS IN FAILING TO OPENING THE DOOR VIA THE UNLOCK BUTTON ON THE CENTER CONSOLE AND KEY REMOTE. THIS WILL ALSO RESULT IN THE DOUBLE LOCKING MECHANISM TO ACTIVATE TO WHICH PASSENGERS ARE UNABLE TO EXIT THE VEHICLE PROPERLY EITHER ELECTRONICALLY OR MECHANICALLY (MANUAL LOCKS DO NOT WORK) FORCED TO LEAVE EITHER THROUGH THE WINDOW, TRUNK THROUGH REAR SEAT IF THE CAR HAS THIS FEATURE OR POSSIBLY ONLY THROUGH DRIVER SIDE DOOR. THIS IS A SAFETY HAZARD, IF THE LOCKS FAIL ELECTRONICALLY THE PASSENGERS INSIDE SHOULD BE ABLE TO TRIGGER A MECHANICAL WAY OF EXITING THE VEHICLE.
Electrical system, Exterior lighting, Apr 17, 2011
ABOUT 3 MONTHS AGO NOTED MY TAIL/TURN SIGNAL LIGHT OUT INDICATOR ON DASH, BUT ALL BULBS WERE GOOD. PROBLEM INTERMITTENT AT FIRST, BUT THEN BECAME CONSTANT ON LEFT LIGHT INDICATOR. WENT ON BMW INTERNET FORUM AND FOUND THIS IS A COMMON PROBLEM TO 3-SERIES ASCRIBED TO GROUND NOT GOOD ENOUGH, BURING PIN/PORT ON CONNECTOR. INDEED THIS IS WHAT HAPPENED ON THE LEFT SIDE OF THE TAIL LIGHT HOUSING/CONNECTOR. I SPLICED ANOTHER GROUND WIRE TO THE ORIGINAL AND CONNECTED TO THE HOUSING AS DESCRIBED IN THE ONLINE FORUM AND SEEMS TO WORK FOR NOW, BUT I FEEL NOT HAVING AN OPERABLE TURN SIGNAL ON THE REAR OF THE CAR COULD BE DANGEROUS. *TR
Electrical system, Mar 28, 2011, fire
TL* THE CONTACT OWNS A 2002 BMW 325CI. THE CONTACT WAS DRIVING 40 MPH IN RAINY WEATHER WHEN SMOKE BEGAN EMITTING FROM THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO STOP THE VEHICLE AND WITHIN MINUTES, THE INTERIOR WAS ENGULFED IN FLAMES. THE LOCAL FIRE DEPARTMENT WAS DISPATCHED AND WAS ABLE TO EXTINGUISH THE FIRE AND DETERMINED THE ORIGIN TO BE ELECTRICAL. A FIRE REPORT WAS FILED AND THE VEHICLE WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 90,000.
Electrical system, Exterior lighting, Mar 27, 2011
2002 BMW 325I SEDAN, 48,000 MILES WHEN BROWN WIRE AT PLUG ON REAR RIGHT TURN SIGNAL ASSEMBLY CORRODED OUT AND FORMED BLACK BURNED RESIDUE, AFTER RE ATTACHING THE WIRE, SYMPTOM RESURFACED AT 74,000 MILES. I UNDERSTAND THIS IS A RECURRING PROBLEM. PLEASE INVESTIGATE BEFORE SOMEONE GETS HURT IN A FIRE. *TR
Electrical system, Exterior lighting, Jan 11, 2011
I HAVE A 2003 BMW 325XI BUT THERE ISN'T A 2003 YEAR TO ENTER FOR SOME REASON. BOTH TAIL LIGHTS AND BOTH HEADLIGHTS HAVE GONE OUT MULTIPLE TIMES. HAZARD LIGHT AND MAIN LOCK NEXT TO HAZARD LIGHT BUTTON HAVE GONE OUT COMPLETELY, DASH WARNING LIGHT HAVE ALSO GONE OUT BUT HAVE SINCE BEEN FIXED WITH FUSES. *TR
Electrical system, Latches/locks/linkages, Oct 26, 2010
TL*THE CONTACT OWNS A 2002 BMW 325. THE CONTACT STATED THAT THE DOORS HAVE STOPPED UNLOCKING. THE CONTACT HAD TO OPEN THE WINDOWS FROM INSIDE OF THE VEHICLE AND THEN UNLOCK THEM SINCE THEY WOULD NOT OPEN FROM THE INSIDE OF THE VEHICLE. WHEN USING THE KEY, THE CONTACT WAS ABLE UNLOCK THE DRIVERS SIDE DOOR, BUT NOT THE OTHER DOORS. THE DEALER STATED THAT THIS WAS A KNOWN ISSUE WITH THE VEHICLE AND WAS CAUSED BY A FAILURE PROBLEM WITH THE ELECTRICAL SYSTEM. THE FAILURE MILEAGE WAS 88000 AND THE CURRENT MILEAGE WAS 92000.
Electrical system, Sep 8, 2010
I HAD GOTTEN RAIN ON MY HAZARD AND LOCK BUTTON ON MY 2002 BMW 325I. AT FIRST I HAD THE HAZARDS GOINGS OFF AT NIGHT UP TO FIFTEEN TIMES PER NIGHT FOR A WEEK STRAIGHT. "I HAD TO RUN OUTSIDE AND HOLD DOWN THE HAZARD BUTTON UNTIL THE LIGHTS TURN OFF. NOW THE LIGHTS JUST BLINK THROUGHOUT THE DAY AND NIGHT ONCE OR TWICE WHILE IGNITION IS OFF OR WHILE DRIVING. ALSO NOT TO MENTION THE LOCKS GO OFF REPEATEDLY ON ITS OWN WHILE DRIVING OR PARKED. I WILL BE TAKING IT TO THE SHOP TO SEE WHAT SHOULD BE DONE NEXT. *TR
Electrical system, Latches/locks/linkages, Jul 19, 2010
I HAVE INTERMITTENT PROBLEMS ON HOT DAYS UNLOCKING MY CAR DOORS. MY KEY BUTTON DOES NOT ALWAYS OPEN THE DOOR. I HAVE TO MANUALLY OPEN THE DOOR. THE REAL PROBLEM IS WHEN I'M INSIDE THE CAR, THE UNLOCK BUTTON DOES NOT WORK, EVEN WHEN I MANUALLY PULL ON THE DOOR HANDLES FROM INSIDE THE CAR, THE DOORS CONTINUES TO BE LOCKED. THIS CREATES A VERY DANGEROUS SITUATION AND A MAJOR SAFETY HAZARD FOR ALL THE PASSENGERS BECAUSE THE DOORS DO NOT OPEN. ONCE THE CAR IS COOLER, THEY START TO WORK AGAIN. I'M AFRAID THAT IF I EVER GET INTO A CAR ACCIDENT, NOBODY WILL BE ABLE TO GET OUT OF THE CAR. THERE IS NO BMW RECALL FOR FAILED LOCKS. PLEASE HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Service brakes, Hydraulic, Electrical system, May 5, 2010
TL*THE CONTACT OWNS A 2002 BMW 325I. WHILE DRIVING 65 MPH, THE ABS LIGHT ILLUMINATED AND THE SPEEDOMETER STOPPED FUNCTIONING. THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED IT. AFTER RESTARTING THE VEHICLE, THE LIGHT WAS STILL ILLUMINATED AND THE SERVICE ENGINE LIGHT ILLUMINATED WHILE SHE WAS DRIVING HOME. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE FUEL PUMP WAS REPLACED. THE DEALER ADVISED THE CONTACT TO REPLACE THE ABS MODULE BUT THE CONTACT REFUSED THAT REPAIR. THE CURRENT MILEAGE WAS APPROXIMATELY 113,000. THE FAILURE MILEAGE WAS APPROXIMATELY 112,970.