2002 BMW 3 Series
Problems, recalls and owner-reported issues
Air bags is the leading concern among 442 owner complaints filed for this model year. This is the 6th highest complaint count among 21 3 Series model years with reports.
Of the 2002 reports, 18 involved a crash and 31 involved a fire. 22 people were injured and 2 people died.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: engine
47 reports, newest first. Show all
Engine, Nov 13, 2012
I WAS DRIVING ON A HIGHWAY WITH CRUISE SET AND THEN ALL OF A SUDDEN I GOT A SERVICE ENGINE SOON LIGHT ON. *TR
Electrical system, Engine, Jun 27, 2012, fire
CAR WAS DRIVEN DAILY. PARKED IN GARAGE AT 6:30PM. AT 7:20AM THE FOLLOWING DAY IT WAS NOTICED THAT A WHITE VAPOR/SMOKE WAS COMING FROM THE FRONT GRILL OF THE BMW 330CI. THE CAR HAD NOT BEEN STARTED SINCE BEING PARKED THE EVENING BEFORE. WITHIN MINUTES, THE WHITE VAPOR TURNED INTO HEAVY BLACK SMOKE AND THE ENTIRE ENGINE COMPARTMENT BECAME ENGULFED IN FLAMES. (FLAMES WERE VISIBLE FROM BENEATH THE CAR AS IT WAS PARKED IN A GARAGE) THE FIRE DEPARTMENT WAS CALLED AT THE FIRST NOTICE OF VAPOR AND FIREMEN ARRIVED 12 - 18 MIN. LATER, AT WHICH TIME THE FIRE WAS FULLY ENGAGED. TWO EXPLOSIONS EMANATED FROM THE CAR. THE FIRE AND ITS SIGNIFICANT HEAT CAUSED STRUCTURAL DAMAGE TO A PORTION OF THE HOME, INCLUDING A BENT LOLLY COLUMN AND BURNED FRAMING. IT TOOK THE FIRE DEPARTMENT OVER 2 HOURS TO FULLY EXTINGUISH THE FIRE WHICH LED TO MAJOR SMOKE AND WATER DAMAGE AS WELL. *TR
Engine, May 22, 2012
TL* THE CONTACT OWNS A 2002 BMW 330XI. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE INDEPENDENTLY DECELERATED TO 30 MPH. THE VEHICLE WAS MERGED SLOWLY TO THE SHOULDER AND THE ENGINE WAS TURNED OFF. ONCE THE VEHICLE WAS RESTARTED, THERE WERE SEVERAL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER ADVISED THAT THE ENGINE WIRING HARNESS WOULD NEED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE WAS RECURRING AND PREVIOUSLY WHEN THE FAILURE OCCURRED, THE CONTACT HAD THE THROTTLE BODY REPLACED, AT THE DEALER'S RECOMMENDATION. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 58,000.
Engine and engine cooling, Power train, Dec 31, 2011
VEHICLE ROUTINELY STALLS WHEN ENGINE IS COLD AND CAR IS PLACED IN REVERSE. WE BACK OUT OF THE GARAGE AND GO OVER THE SLIGHT BUMP AT THE THRESHOLD, AND THE CAR STALLS AND MUST BE RE-STARTED. SEEMS AS IF ENGINE IS IDLING VERY HIGH AS WELL. ONCE RE-STARTED, THE CAR SEEMS TO RUN OK. *KB
Engine and engine cooling, Sep 27, 2011
TL* THE CONTACT OWNS A 2002 BMW 325I. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ADVISED THAT THE VEHICLE HAD OVERHEATED DUE TO A FAILURE IN THE FAN MOTOR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 02V138000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN) AND CONTACTED THE MANUFACTURER WHO ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND ONLY INCLUDED THE 2001 BMW 325I NOT THE 2002 MODEL. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Engine and engine cooling, Dec 29, 2010
2002 BMW 330CIC. CONSUMER STATES VEHICLE GEARS DO NOT ALWAYS SHIFT DOWN WHEN NEEDING TO STOP, OFTEN CAUSING THE VEHICLE TO LURCH FORWARD AND CONTINUE AT THE SAME SPEED. *TGW THE DEALER DETERMINED THE PROBLEM WAS A DEFECTIVE VANOS UNIT WHICH CONTROLLED THE CAMSHAFT AND IS PART OF THE ENGINE. *JB
Engine and engine cooling, Electrical system, Apr 8, 2010, fire
CAR WAS DRIVEN APPROXIMATELY 50 MILES AND PARKED IN A RESTAURANT PARKING LOT. WEATHER WAS WET AND RAINY, THE DEFROSTER WAS RUNNING ON THE CAR FOR MOST OF THE TRIP. AFTER SITTING 25-30 MINUTES A RESIDENT NEAR THE RESTAURANT CALLED TO NOTIFY THAT THE CAR WAS ON FIRE. EMPLOYEES OF THE RESTAURANT ATTEMPTED TO PUT OUT THE FIRE WITH HAND HELD EXTINGUISHER BUT WAS UNABLE TO COMPLETELY DO SO. EMERGENCY PERSONNEL SHOWED UP ON THE SCENE A SHORT TIME LATER TO UNPOWER THE CAR AND PUT OUT THE FLAME. POLICE AND FIRE TEAMS WERE ON THE SCENE. THE FIRE SEEMS TO HAVE ORIGINATED FROM THE AUXILIARY A/C FAN IN FRONT OF THE CONDENSER AS THAT IS WHERE THE HEAVIEST DAMAGE IS. *TR
Engine and engine cooling, Oct 18, 2009, fire
MY SON PARKED HIS 2002 BMW 330XI IN A PARKING LOT EARLY AM TO SLEEP. IT CAUGHT ON FIRE IN APPROXIMATELY ONE AND A HALF HOURS WHILE IDLING, KILLING HIM. HE WAS LAYING DOWN IN FRONT SEATS. EVENT WAS CAUGHT ON SURVEILLANCE CAMERA, NO FOUL PLAY WAS DETECTED. CLAIMED TO BE "ACCIDENTAL FIRE" BY POLICE REPORT. NOTICED 2001 BMW 3-SERIES HAD MAJOR RECALL FOR SAME TYPE OF EVENT WITH FAILURE OF COOLING FANS. *TR
Engine and engine cooling, Jun 26, 2009, fire
I WAS DRIVING MY CAR WHEN I SAW SMOKE FROM UNDER THE HOOD. THE CAR WAS NOT OVERHEATING AND I PULLED OVER, OPENED THE HOOD AND THE WIRES CONNECTING TO THE COOLING FAN HAD CAUSED THE PLASTIC TO START ON FIRE. LUCKILY I WAS PAYING ATTENTION AND HAD ACCESS TO A FIRE EXTINGUISHER AND WAS ABLE TO PUT OUT THE FLAMES. *TR
Engine and engine cooling, May 4, 2009
2002 BMW 325 XI HAVING NEW WATER PUMP AND FAN CLUTCH REPLACED AND OIL CHANGE (4/27/09). AFTER 15 MINUTES DRIVE ON I-90 (4/28/09) THE CAR SUDDENLY STOP ON THE MIDDLE OF I-90 NEAR EXIT 11A. NEAR COLLISION WITH A BIG TRUCK THAT CAUSE TRAFFIC STOP. MANAGE TO GET INTO THE MASPIKE TOLL PLAZA, THE ENGINE DAMAGE AND OVERHEATED. CAR TOWED BACK TO DEALER, THEY HAVE THE OLD PUMP, NEW PUMP, FAN CLUTCHES (OLD AND NEW). THE CAR NEARLY GOT HIT BY A TRUCK THAT MAY CAUSE FATAL. THE ENGINE THAT HAVE THE PARTS REPLACE TO PREVENT THE ENGINE OVERHEAT OVERHEATED. NO REPAIR WAS PERFORMED. THE ENGINE FAILURE. *TR
Engine and engine cooling, Mar 5, 2009
BMW 2002 325XI AT LOW TEMPERATURES LIKE 5 OR 6 F. THE CRANKCASE VENT VALVE FROZE AND THE HIGH PRESSURE BUILT UP CAUSED THE VALVE TO BLOW AND COUPLE OF GASKETS BURNT. OIL SPILLED OVER TO THE EXHAUST CAUSING SMOKE COMING OUT OF THE ENGINE COMPARTMENT. IF DRIVEN COUPLE OF MORE MILES THE CAR WOULD HAVE BEEN ON FIRE. THE CAR JUST HAS 67000 MILES WHICH IS FAIRLY LOW MILES AND NEW CAR. ALL THE MECHANICS I TALKED TO QUICKLY RECOGNIZED THE PROBLEM AND ASKED ME NOT TO DRIVE AT ALL. THEY SAID IT CAN CATCH FIRE IF DRIVEN LITTLE MORE. ITS A COMMON PROBLEM THAT MOST OF THE MECHANICS RECOGNIZE AND FREQUENCY IS HIGH BUT IN COLD STATES NOT IN WARMER STATES. *TR
Engine and engine cooling, Feb 7, 2008
I HAVE HAD AN EMISSION-RELATED AIR PUMP AND VALVE REPLACED ON MY 2002 BMW 325I FIVE TIMES SINCE I PURCHASED IT NEW IN JUNE OF 2002. THE FIRST FOUR TIMES IT FAILED WERE WITHIN THE FIRST YEAR OF OWNERSHIP AND THE MOST RECENT TIME IT FAILED WAS IN DECEMBER, WHEN THE CAR HAD 77,000 MILES ON IT. EACH TIME IT FAILED THE CHECK ENGINE LIGHT CAME ON. THE ONLY PURPOSE FOR THESE COMPONENTS IS TO PROVIDE FRESH OXYGEN TO THE CATALYTIC CONVERTER UPON STARTUP IN ORDER TO PREVENT THE PREMATURE DEMISE OF THE CATALYTIC CONVERTER. DESPITE THIS, BMWNA DOES NOT CONSIDER THIS AN EMISSIONS RELATED COMPONENT COVERED UNDER US LAW UP TO 80,000 MILES. THE LAST TIME THE COMPONENT WAS REPLACED IT COST ME $700 AFTER THE DEALER REDUCED THE BILL. ADDITIONALLY, BMW TOLD ME TWO WEEKS AGO THAT I WOULD BE RECEIVING AN ADDITIONAL CHECK FOR HALF THE REMAINING COST OF THE REPAIR. THEY HAVE ALSO PROMISED THAT SOMEONE WOULD CONTACT ME AND EXPLAIN WHY IT ISN'T AN EMISSIONS RELATED PART COVERED UNDER US LAW. TO DATE, I HAVE NOT RECEIVED A CHECK OR AN EXPLANATION. MY CONTENTION IS THAT: - IT IS AN EMISSIONS-RELATED PART AND SHOULD BE FULLY COVERED TO 80,000 MILES - THE FACT THAT FIVE HAVE FAILED ON MY AUTOMOBILE INDICATE THAT IT IS A DEFECTIVE DESIGN - THE INDIVIDUAL I SPOKE TO AT BMW ACKNOWLEDGED THAT THERE WERE SOME ISSUES WITH THIS COMPONENT, ESPECIALLY IN COLD WEATHER (ALL MY FAILURES OCCURRED DURING THE WINTER MONTHS IN MINNESOTA). *TR
Engine and engine cooling, Jan 20, 2005
I HAVE A 2002 BMW 325CI WITH AUTOMATIC TRANSMISSION WITH ABOUT 22000 MILES. MY CAR'S ENGINE SUDDENLY STALLED WHILE IT WAS MOVING. THE SERVICE ENGINE SOON LIGHT AND ENGINE OIL LIGHT CAME ON AT THE SAME TIME. IT DIDN'T RESPOND WHEN I STEPPED ON THE GAS. I HAD TO TURN OFF AND RESTART THE ENGINE BEFORE IT WILL RUN AGAIN. AND THEN THE SERVICE ENGINE LIGHT AND ENGINE OIL LIGHT WENT AWAY. THIS HAS ALREADY HAPPENED TO MY CAR TWICE. THE FIRST TIME IT WAS ON A FREEWAY AT OVER 65 MPH. I THINK THAT THIS IS VERY DANGEROUS. I HAVE PUT MY CAR IN PETER PAN BMW AT SAN MATEO TO CORRECT THIS PROBLEM. I AM NOT SURE IF THEY CAN FIX IT. I'VE SEEN OTHER PEOPLE REPORTING THE SAME PROBLEM ON BIMMER.ORG. I'M REALLY DISAPPOINTED BY BMW'S QUALITY. *JB
Engine and engine cooling, Jul 20, 2004
WHILE DRIVING AT ANY SPEED,THE VEHICLE STALLED. THE DEALERSHIP INSPECTED THE VEHICLE AND NOTICED THE EXHAUST SYSTEM NEEDED REPLACEMENT. PLEASE PROVIDE FURTHER DETAILS. *JB
Engine and engine cooling, Jul 9, 2004
PERIODICALLY, MY CAR WILL BE RUNNING FINE AND THEN ALL OF A SUDDEN THE CHECK ENGINE LIGHT COMES ON AND IT STARTS TO SHAKE AND WHEN YOU PUSH THE GAS IT FEELS LIKE IT IS GOING TO CUT OFF. USUALLY IT WILL "FIX" ITSELF BY THE TIME I GET TO THE DEALER. BUT EVEN WHEN IT DOESN'T, THEY DON'T FIND ANYTHING WRONG. IT'S BEEN MONTHS SINCE THE BMW REPAIR GUYS SAID NOTHING WAS WRONG AND "RESET" THE ENGINE. HOWEVER IT'S DOING IT AGAIN AND I'M FEARFUL THAT MY CAR IS GOING TO SHUT DOWN ON ME ON A BUSY FREEWAY AND IT'S LESS THAN A YEAR OLD AND ONLY HAS A LITTLE OVER 20,000 MILES!*AK
Engine and engine cooling, Power train, Equipment, Jan 15, 2004
MY BMW M3CI IS AGAIN IN THE SHOP. IN THE LAST 23K MILES, THE CAR HAS SEEN THE SHOP MORE THAN ANYONE'S IMAGINATION. NOW THE ENGINE REVS HIGH AT IDLE, TRANSMISSION LIGHT (SMG 2 OF M3) CAME ON, WHICH NO ONE SEEMS TO KNOW WHY, AND MYSTERIOUSLY DISAPPEARED. THE CAR NOW VIBRATE TRHOUGH OUT THE CABIN AND AT STEERING WHEEL IT VIBRATES ABNORMALLY. THE DEALER TRIES TO DOWN PLAY IT. IT'S BEEN IN TH SHOP FOR THE LAST 14 DAYS, AND STILL NO ENDING INSIGHT
Engine and engine cooling, Jan 15, 2004
WHILE DRIVING, THE VEHICLE LOST POWER. THECONSUMER MANAGED TO PULL OVER AND HAD THE VEHICLE TOWED TO THE DEALER, BUT THE PROBLEM WAS NOT RESOLVED. *AK *JB *NM
Engine and engine cooling, Jan 10, 2004
MY SERVICE ENGINE SOON LIGHT BEGAN APPEARING IN NOVEMBER 2003. I BROUGHT MY CAR IN THE FIRST TIME AND GLOBAL IMPORTS IN ATLANTA GA INFORMED ME THAT THERE WAS NOTHING WRONG. AGAIN, IN LATE DECEMBER 2003, THE LIGHT CAME ON AGAIN. ON 1/6/2004, I BROUGHT MY VEHICLE INTO GLOBAL IMPORTS. THEY INFORMED ME A VALVE WAS REPLACED AND I WAS ON MY WAY. TWO DAYS LATER ON 1/8/04, WHILE DRIVING DOWN GA 40 AT APPROXIMATELY 70 MPH, MY VEHICLE SHUT DOWN ON ME. LITERALLY, THE WHEELS WOULD NOT TURN AS I STRUGGLED TO MAINTAIN CONTROL OF MY VEHICLE. I SWERVED IN AND OUT OF LANES. IT WAS FORTUNATE MYSELF OR OTHERS ON THE HIGHWAY WERE NOT INJURED. WHEN MY VEHICLE CAME TO A STOP IN THE MIDDLE OF THE HIGHWAY, IT WOULD NOT MOVE. AFTER SEVERAL ATTEMPTS, THE VEHICLE MOVED AT ONLY 2 MPH WITH A LOUD, UNPLEASANT NOISE. THERE WERE NO WARNING SIGNALS AT ALL TO ALERT ME OF AN UPCOMING MALFUNCTION. BMW ROADSIDE ASSISTANCE RESPONDED WITH A TOW TRUCK TO ASSIST ME A LITTLE OVER AN HOUR LATER. I WAS TOWED INTO GLOBAL IMPORTS. THE CAR IS STILL PRESENTLY THERE AS I AWAIT A NEW DIFFERENTIAL. THIS CAR WAS PURCHASED AS A NEW VEHICLE IN FEBRUARY OF 2003 FROM BRIAN HARRIS BMW IN BATON ROUGE, LA. THE CAR PRESENTLY HAS 17,000 MILES. LESS THAN ONE YEAR OLD! *AK
Engine and engine cooling, Jan 24, 2003
CONSUMER STATES WHILE DRIVING THE VEHICLE 50MPH WITHOUT WARNING THE VEHICLE WOULD INCREASED SPEED 10MPH THE VEHICLE WOULD SHUT OFF. TS
Engine and engine cooling, Vehicle speed control, Oct 1, 2002
CONSUMER STATES WHILE DRIVNG, VEHICLE STALLED. CHECKED BY DEALER WHO REPLACED A THROTTLE COMPONENT. VEHICLE STALLED AGAIN WHILE DRIVING AND DEALER REPLACED COMPONENT FOR A 2ND TIME. DEALER ADVISED CONSUMER THAT FUEL INJECTION SYSTEM FAILED. NLMTHE THROTTLE BODY HAS BEEN REPLACED. *JG
Engine and engine cooling, Jun 17, 2002
WHILE IN TRAFFIC ON THE HIGHWAY, THE ENGINE DIED WITHOUT ANY WARNING. DEALER SERVICED THE VEHICLE ON 04/15/2002 BECAUSE OF DIFFICULTIES IN STARTING THE ENGINE. FAILURE OF THE ENGINE WHILE IN TRAFFIC OF 60+ MPH PLACED MYSELF AND A PASSENGER IN GREAT PERIL BECAUSE I WAS UNABLE TO PUT THE CAR ON THE SHOULDER WHEN THE ENGINE DIED WITH THE CAR IN A TRAFFIC LANE. I WANT TO KNOW IF BMW HAS EXPERIENCED SIMILAR PROBLEMS WITH OTHER NEW MODELS AND WHAT IS GOING TO BE DONE TO PREVENT ANOTHER OCCURRENCE. THE CAR IS ONLY A FEW MONTHS OLD.*AK
Engine and engine cooling, Electrical system, Structure, Mar 19, 2002
DOOR LOCKS WITHOUT PRIOR WARNING. ENGINE CHECK LIGHT APPEARS ON DASHBOARD. DEALERSHIP IS AWARE OF PROBLEM.*AK THE VEHICLE WAS DAMAGED WHILE IN SERVICE AT THE DEALER. WHEN THE CONSUMER PURCHASED THE VEHICLE, HE WAS TOLD THE VEHICLE WAS EQUIPPED WITH ALARM SYSTEM, BUT IT IS MISSING NOW. *YH